Name: Cumberland Inn By OYO New Cumberland/Hershey South
Address: 200 Commerce Dr, New Cumberland, 17070, US

20 reviews shown

4/10

Poor

11 Jul 2026

keith

They got roaches its a motel 6 but has a different name online

Self

2/10

Poor

02 Jul 2026

Kristine

Roaches galore!!! I would not recommend this to anyone who has an allergy to them or has a family member who has allergies to them!!! They use this place as a displaced housing (homeless) refuge also. Not saying it’s a bad thing. But, had I known everything listed, I would have chosen elsewhere for my stay.

Self

8/10

Excellent

21 Jun 2026

Sarah

The staff was very friendly and the room was clean. It doesn’t have the bells & whistles of some hotels, but it served my purpose for our quick stay.

Family_with_children

2/10

Poor

11 Jun 2026

Misook

First they told me a lie . It was just Motel 6.

10/10

Exceptional

30 May 2026

Syed abbas

Great service

2/10

Poor

24 May 2026

Paula

I checked out and go another hotel within a couple hours after checking in. Very dilapidated hotel. Smelled of smoke grounds not clean and room was scary did not want to sit down.

Self

8/10

Excellent

24 Mar 2026

Lisa

Staff is great and clean room

Partner

2/10

Poor

24 Mar 2026

Eric

They had cockroachs

2/10

Poor

08 Mar 2026

brian

room was dirty, had dead bugs (looked like roaches) in the shower, and on the floors. i refused to stay there, and they wouldn't issue a refund.

Partner

2/10

Poor

22 Feb 2026

Phyllis

It’s not what is advertised. It’s literally a Motel 6. When I pulled up I went in to ask for directions I thought I may have missed a turn or my gps was wrong. That’s happened before. When the guy said no this is Cumberland Inn and a motel 6 my jaw dropped. If it wasn’t so late and I wasn’t already so exhausted I would have tried to find a different place. I slept on my emergency blankets from the car, there was burn marks on the sheets, mold growing in the bathroom, stains in the shower and the sink, floor coming up in the bathroom, stained towels.
I understand that for some people this is all they can afford and I completely understand you get what you pay for. But every other place I stayed at that has “Inn” in there title is completely different. I wish I knew how to post pictures

Friends_and_family Family

4/10

Poor

15 Feb 2026

Richard

Hotel is in need of serious updating, very run down, showers would not keep temperature, my travel partner called it a midevil torture chamber.
TV did not work, we were moved into next room.
Not shampoo or conditioner in showers.
Little things but lots of them.

6/10

Pleasant

11 Oct 2025

Ronnie

Shower tempermental. Cleanliness.

Leisure

2/10

Poor

04 Oct 2025

David

I Checked into the hotel at at 9:30 pm on a Friday night after 4 hours of driving. Wake up in the morning to roaches everywhere. They had roach traps so they obviously knew. Should be deleted from this site.

Friends_and_family Family

2/10

Poor

08 Aug 2025

Delma

Too smelly, the linen the towel are not good.. the room are so stink.
Wasting money when you booked this place.

6/10

Pleasant

07 Aug 2025

Terri-Lynn

When I booked this hotel, it was not called Motel 6. It was listed under a different name. However, when we got there, sure enough, it was Motel 6. The room we were given had a dirty floor, the bedspread had cigarette burn holes, and the room had a bad odor. I went to the person at the desk, explained what the room was like, and asked for a different room. He was very nice and provided us with a new room. This one didn't smell, and the floor wasn't dirty. At this point, we decided to avoid any place that looks like a Motel 6. They all seem to have gone downhill and are kind of gross.

Leisure Pet

4/10

Poor

27 Jul 2025

Twitty

It was a total dump, the best thing about it is that it looked better than the Scottish Inn and the other dump next door.

6/10

Pleasant

23 Jul 2025

Darren

Staff were friendly and helpful and it was cheap but, the room was dirty and the place is rundown!

Leisure Self