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Best Western Plus New Cumberland Inn & Suites

Harrisburg - PA · United States

702 Limekiln RoadView location

7.6/10Very good1,001 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.8/107.8
Condition7.4/107.4
Location8.0/108.0
Neighborhood7.8/107.8
Value7.8/107.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus New Cumberland Inn & Suites

Enjoy a superior stay at the Best Western Plus New Cumberland Inn & Suites in New Cumberland, Pennsylvania, complete with a complimentary full breakfast. Conveniently located off Interstate 83 in Central Pennsylvania, this hotel provides easy access to local attractions and businesses.

Our 65 well-appointed guest rooms and suites offer comfort and modern amenities, including cable satellite television with HBO® on 40-inch (standard rooms) and 42-inch (suites) flat-screen TVs, and high-speed internet access. Select suites also feature Jacuzzi® tubs and fireplaces.

Start your day with our complimentary full breakfast and enjoy amenities such as an indoor swimming pool, hot tub, fitness room, and guest laundry.

The hotel is just minutes from the Pennsylvania Turnpike and a short drive from downtown Harrisburg, offering easy access to Harrisburg International Airport and Capital City Airport. Explore nearby attractions like the National Civil War Museum, Hershey Park, and the Pennsylvania State Farm Show Complex.

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Corporate travelers will appreciate the proximity to companies such as Penn National Insurance and Pinnacle Health System. Book your stay today and save!

Located in New Cumberland, Best Western Plus New Cumberland Inn & Suites is within a 10-minute drive of Susquehanna River and City Island. This hotel is 4.7 mi (7.5 km) from Penn State Health Holy Spirit Medical Center and 4.7 mi (7.6 km) from Riverfront Park.

Make yourself at home in one of the 63 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No alcohol served onsite Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 25 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Yellow Breeches Creek 2.5 km / 1.6 mi
West Shore Theatre 3.1 km / 1.9 mi
New Cumberland Riverfront Park 3.1 km / 1.9 mi
Green Hill Family Health Center 3.3 km / 2.1 mi
Susquehanna River 3.5 km / 2.2 mi
West Shore Farmers Market 5.8 km / 3.6 mi
City Island 6.4 km / 4 mi
Capital City Mall 6.7 km / 4.2 mi
John Harris-Simon Cameron Mansion 6.9 km / 4.3 mi
Whitaker Center for Science and the Arts 7 km / 4.3 mi
UPMC Pinnnacle Harrisburg 7 km / 4.4 mi
Monkey Joe's 7.1 km / 4.4 mi
State Library of Pennsylvania 7.1 km / 4.4 mi
FNB Field 7.2 km / 4.5 mi
Popcorn Hat Players Children’s Theatre 7.4 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • Number of floors (main building): 3
  • Suites: 22
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 17 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Best Western Plus New Cumberland Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wake-up service
    • Direct dial telephone
    • Internet access
    • Ironing set
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable6 photos

    Best Western Plus New Cumberland Inn & Suites

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Cable TV
    • Wake-up service
    • Internet access
    • Wheelchair-accessible
    • Ironing set
    • Desk
    • Alarm clock
    • Hairdryer
    • Direct dial telephone
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable7 photos

    Best Western Plus New Cumberland Inn & Suites

    SUITE NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Direct dial telephone
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hot tub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Best Western Plus New Cumberland Inn & Suites

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Internet access
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Hairdryer
    • Direct dial telephone
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    SUITE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable6 photos

    Best Western Plus New Cumberland Inn & Suites

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Direct dial telephone
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer

    Facilities with extra charge

    • Hot tub
    • Tea and coffee making facilities
    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-11

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable6 photos

    Best Western Plus New Cumberland Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Best Western Plus New Cumberland Inn & Suites

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Alarm clock
    • Ironing set
    • Wake-up service
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Wi-fi
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Best Western Plus New Cumberland Inn & Suites

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus New Cumberland Inn & Suites

7.6
Very good
1,001 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.4 /10
Location
8.0 /10
Neighborhood
7.8 /10
Value
7.8 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Bobbie Jo
Comfortable beds and a clean stay. Bathrooms were clean.
6/10
Pleasant
26 Jul 2026
Joan
We had a bad check in. I booked two rooms together months ago well the rooms were on separate floors. Then we were informed the pool was closed due to maintenance and after I complained the pool was now opened. The very same thing the next day- pool was closed for maintenance and again I complained they opened the pool. We had three children with us and the pool was a main priority. Also, we couldn’t get into our room as our cards were deactivated twice in one day.
The staff was pleasant; however, we would never stay here again.
8/10
Excellent
26 Jul 2026
Isobel
I was very satisfied with my stay we got a jetted tub suite. It was spacious and relaxing. I have little to no complaints. The only thing that was a little annoying was the bathroom fan was very very loud. Overall it was a great stay!
8/10
Excellent
26 Jul 2026
David
Nice clean room. Had a handicapped shower that was a little inconvenient. End entry door wouldn’t work with the keycard. Desk lady said they’d have to re-program it.
6/10
Pleasant
24 Jul 2026
Samantha Jolee
Staff was very friendly and helpful. The hot tub was out of service, the hair dryer in the room didnt work and some of lights in the didnt work.
8/10
Excellent
13 Jul 2026
Jacques J
Hôtel propre, bon rapport qualité prix. Le déjeuner n’est pas le meilleur.
Family
10/10
Exceptional
12 Jul 2026
Cage
Very good hotel will stay here again. Its about 30 minutes away from Hershey Park. Walking distance from McDonald's and even pizza hit.
Family_with_children
2/10
Poor
12 Jul 2026
Victoria
Mi experiencia fue muy decepcionante. Las habitaciones estaban extremadamente sucias, los pasillos descuidados y la piscina estaba en pésimas condiciones; el agua se sentía babosa y claramente no estaba limpia. Además, dejé una bolsa de basura fuera de la habitación para que el personal la recogiera, pero nunca pasó. Tuve que ir personalmente a pedir que se la llevaran y solicitar bolsas de basura nuevas para mi cuarto, y para colmo, la persona que me atendió se mostró molesta por hacerlo. Definitivamente no volvería a hospedarme aquí y, bajo ninguna circunstancia, lo recomendaría.
Family_with_children
10/10
Exceptional
12 Jul 2026
Jake
Hotel was nice. Will stay again..room was quiet.
Self
10/10
Exceptional
10 Jul 2026
Cynthia
The property is well maintained. The room was very clean and comfortable.
Self
8/10
Excellent
10 Jul 2026
Saiqa
The keys codding to open the door kept on messing up
10/10
Exceptional
06 Jul 2026
Robert
For a place with pets permitted, the rooms were extremely clean and well kept.
10/10
Exceptional
05 Jul 2026
Stuart
room was fine we were out of body wash and shampoo, but they filled it as soon as we notified them. Pool was nice but they need to check in every now and then. lots of food, alcohol (glass) and trash from people. Breakfast was good also, but so many people were there and the one employee had a hard time keeping up with the demand. Yogurt was warm. Would stay again here.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
EDEN
Staff is very friendly and accommodating. Room is clean.
Friends
10/10
Exceptional
05 Jul 2026
Anne
.
6/10
Pleasant
29 Jun 2026
susan
We loved that the hotel was right off the highway. Easy on easy off we love that the room was big and it had to pull out couch. We would’ve preferred to full beds instead of one King and was unable to get that the sheet had a rip in it and a stain on it. The pressure on the shower was not comfortable. It felt very prickly. We asked that sheets be brought up while we went out to dinner for the pullout couch and was forgotten. The ice machine was dirty. That people actually wrote their names in the dust. I didn’t like that. The light went on automatically in the bathroom in the middle of the night. the breakfast wasn’t available until 7 AM and we left at 6 AM. We only got a small cup of coffee to go
Family
6/10
Pleasant
29 Jun 2026
Adam
Was able to sleep.
10/10
Exceptional
26 Jun 2026
LuAnn
friendly staff, clean and good prices
Family_with_children
4/10
Poor
17 Jun 2026
Smiljana
I think this hotel values is over rated ,and overpriced
Almost 190 a night
We come on Friday they cold at least ask if we need new towels or if we need anything.
many other inappropriate things the carpet was not cleaned, frige ,litterly loly pop was attached behind mattress on the wall , in a bathroom is just dint look good , from towels , tub was dirty like rely foot print in it I really was not able to take shower there and thank God my husband brought his own wash supply and out of bottles but all 4 of them empty and they was the stinky lotion. They could put at least 1 or 2 single k-cup of coffee. They put dryer phone cups but no coffee or tea don't make sense.People don't trust online discription picture are probably from 10 years ago only thing is good look in front lobby,

never again
10/10
Exceptional
16 Jun 2026
Charlene
We booked 2 rooms and they were both clean, the staff was very friendly and helpful. The breakfast was good and they had a variety.
Friends_and_family Family
8/10
Excellent
15 Jun 2026
Jerry
Breakfast menu was fresh.
Nice breakfast
Partner
10/10
Exceptional
12 Jun 2026
Christina
The place was in the middle of renovation but overall the stay was great. The location was perfect the facility was clean and the breakfast provided was good.
Partner
6/10
Pleasant
08 Jun 2026
Leslie
The phone in the room was not connected and attempts to call the front desk resulted in the call disconnected over and over. Very frustrating that I had to leave the room to make requests.
Partner
8/10
Excellent
07 Jun 2026
Ron
1 night stay was what we expected it to be.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Ravi
All well
8/10
Excellent
05 Jun 2026
Denika
Friendlin
10/10
Exceptional
23 May 2026
kevin
It was under renovation when I stayed there but still clean. Staff were helpful and friendly.
Self
4/10
Poor
11 May 2026
Jennifer
When I checked in, early at 2, was told that the room was clean and ready to check in, and asked if had privacy as needed privacy. When i got to the room, it was NOT ready. The bed sheets were thrown on the bed, towels everywhere, and garbage not taken out. When they gave me a different room, there was NO privacy, the windows facing the inside sitting and eating area. The 3rd ROOM, there was NO information how to use the TV, when i asked, they treated me like i I stupid and little. The WiFi info they supplied was not correct and didn't even want to bring that up as aftead would be belittled again. I have wanted to stay at this hotel for YEARS. This was the worst stay. I should have stayed elsewhere and will NEVER stay here again. This experience was horrible, unacceptable and extremely disappointing experience. NEVER AGAIN.
10/10
Exceptional
12 Apr 2026
Charles
Everything was great
Partner
10/10
Exceptional
26 Feb 2026
Hanna
friendly staff, very easy to bring our dog, we loved the fireplace and jetted tub, the entire room was very clean and it was easy to get back and forth from “downtown” harrisburg
Partner
10/10
Exceptional
25 Feb 2026
shontae
The room was clean
The staff was nice
Breakfast was good
The pool was nice
Family_with_children
10/10
Exceptional
20 Feb 2026
Cynthia
Clean room ,staff,
Partner
10/10
Exceptional
23 Jan 2026
Prakash
Clean rooms
Clean tables at breakfast
Helpful staff
Leisure Family
4/10
Poor
03 Jan 2026
Daniel
Room was cleaned once over two weeks. Secure door to enter hotel was always unlocked no card needed to enter. Room was sub par.
10/10
Exceptional
26 Dec 2025
Ashley
spotless, friendly staff, excellent amenities and breakfast. will definitely be staying again
Friends_and_family Family
8/10
Excellent
10 Dec 2025
K
Clean room. Breakfast was convenient. Every time I entered there was no one at the front desk.
Friends_and_family Family
8/10
Excellent
29 Nov 2025
Jamie
Quiet
10/10
Exceptional
22 Nov 2025
Laura
Excellent and the front desk girl was amazing
Leisure Family_with_children
4/10
Poor
18 Nov 2025
Reginae
Breakfast was fine could’ve been more. Did find a bed bug so they changed my room, and then we found stink bugs in another room so they changed that one aswell. I would not recommend unless you need something quick and low price.
Leisure Partner
8/10
Excellent
16 Nov 2025
Michel
Overall very good but the breakfast could be better with more varity, fruits are missing !
10/10
Exceptional
10 Nov 2025
Cesar
Excellent staff.
Partner
10/10
Exceptional
09 Nov 2025
Stephanie
The room was clean. It was quiet. The staff was helpful
Leisure Family
10/10
Exceptional
02 Nov 2025
Thanh Hoa N
The room was clean and the bed was very comfortable. Breakfast was delicious.
Leisure Partner
6/10
Pleasant
19 Oct 2025
Michael
Ok hotel, Girl that checked me in was nice.
Leisure Family
6/10
Pleasant
18 Oct 2025
Lori
Ita not a bad place for the night- i wouldnt suggeat a defi ite return to..things are broken ie tv phones .tile floors in both rooms we had were broken. Breakfast was meh...but i jave tonsay it does look like a dedicated family trying to run the place so for that i can ease up on a review...they themselves were very frienely and helpful...totally 5 stars for them
Leisure Family
10/10
Exceptional
14 Oct 2025
Jennifer
Check-in was a breeze. Beds sooooo comfortable compared to the hotel down the street.
Partner
6/10
Pleasant
23 Sep 2025
Nicole
The hotel was obviously recently updated, but not very clean. It seems like a family runs the hotel and does not have professional cleaners for the rooms or maintenance. Free breakfast was less than appetizing, ended up getting McDonald's next door.
6/10
Pleasant
21 Sep 2025
Jamie
It was okay,
10/10
Exceptional
14 Sep 2025
Jill
Clean very quiet friendly staff
Leisure Pet
8/10
Excellent
12 Sep 2025
Carmen Karina
The price was great, the space was so clean very nice.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Jamie
Awesome experience from check in to check out. The staff was beyond amazing!! Customer service is on point. The property is in great shape, well lit and is really safe for families. The pool was warm and really helped my cranky newborn drift off to sleep. Breakfast was great there was a nice variety of healthy items. I highly recommend the potatos. The place has a family vibe that makes you feel welcome.
Friends_and_family Family
6/10
Pleasant
01 Sep 2025
Verified traveler

Clean rooms more frequently.

Need to remove trash from rooms daily and vacuum carpet. No regular coffee in room for two weeks. Roach in room.
Business
10/10
Exceptional
01 Sep 2025
Ilene
The hotel was beautiful and well maintained. The staff were very nice and accommodating. They had a nice breakfast. We were very happy with our stay and we will plan to return.
Leisure Family
8/10
Excellent
28 Aug 2025
Christine

A good nights sleep

The beds were really comfortable. The room had a little smell to it and it was in good but not great condition.
Friends_and_family Family
10/10
Exceptional
19 Aug 2025
Jamie

Awesome place for Families!!

Our family is relocating to PA and we are staying at a hotel while the final touches are being put on our home and the experience has been awesome since check-in. The staff is extremely friendly and made checking in with a baby and 2 service animals a breeze. The rooms are clean and spacious. There is guest laundry on site and the machines work great. The breakfast is a great perk. I would recommend this hotel to families or women traveling alone because I feel very safe here and the property is very quiet and low key. Overall awesome experience!! Staff is beyond kind.
Friends_and_family Family
6/10
Pleasant
12 Aug 2025
Chad
Better rating if pool wouldve been open first day
Leisure Family_with_children
2/10
Poor
03 Aug 2025
Verified traveler

Would not recommend.

No one there to check in. Multiple key cards didn't work for us and other guests on our floor. The front desk then blamed us the guests saying we don't understand how to use the cards yet one of the other guests had already been there for days and said it's been nothing but issues and the card worked before they left the room. No linen for the pullout then didn't give us any fitted sheets just pillow and blanket for it. The only saving grace was the rooms were actually clean otherwise staff was rude and this was not a great experience.
Friends_and_family Family
4/10
Poor
03 Aug 2025
Yessenia
Arrived - Bathroom Lobby was soiled with blood .

Checked in Room #1 - Beds had dust from either a vent , vacuum or machinery.

Transferred room #2 - Hair bathroom , toilet dirty , found dead bug inside sofa bed , Had to run to Walmart to purchase a air mattress instead. No extra linen or pillows , had to asked to be transferred to another room .

Leisure Family
10/10
Exceptional
28 Jul 2025
Leslie

Fairly decent stay

Got in late so the only thing I can review is the room. Check-in was great. It was very easy. Was saddened by the fact that breakfast is at 7a on Saturday and Sunday. I obviously missed that bit. I had an engagement at 7 so obviously no breakfast. That would have been good to know. Smelled a little old in some places when I ventured down to the ice machine but the lobby was nice and bright. Overall for my purpose it was a fairly decent stay.
Friends_and_family Family
8/10
Excellent
26 Jul 2025
Robert
A quiet area with not many commercial buildings near besides a gas station.
Leisure Family
2/10
Poor
25 Jul 2025
AMIT
First they give me the room that’s not even clean inside and after I let them know, they called the housekeeping and start cleaning their room and I find the room has a fly in the room coffee supplies in the rooms are eaten by mouse. I have a picture too, not at all as expected not respond from customer service after I let him know that it has a fly in the room.
Leisure Partner
10/10
Exceptional
24 Jul 2025
Li
Great stay!
Business Family
10/10
Exceptional
21 Jul 2025
Abigail

Great staff

The staff is amazing
Business
8/10
Excellent
19 Jul 2025
Andrew
Good, perfectly adequate location
Business Self
10/10
Exceptional
19 Jul 2025
Jason
Convenient location dog friendly
Friends_and_family Family
6/10
Pleasant
18 Jul 2025
Gord
Hotel was decently clean but showing its age and in need of some reno’s. It’s close to the highway and has lots of food choices nearby which is nice. Biggest downfall is its definitely lacking staff, the provided breakfast was always out of items and you had to go look for someone to replenish them. We stayed for three days and no one tidied / cleaned our room or replaced any towels. Only saw the same two staff members the whole time we were there, not sure if they’re the only ones?
Leisure Friends
6/10
Pleasant
17 Jul 2025
Catherine
Very noisy fan in the bathroom l, had wanted to take a calming bath but way too noisy. Liked the coffee machine in the dining room
Leisure
8/10
Excellent
15 Jul 2025
Ron
Clean, quiet, good freeway access.
Perfect stay over.
Leisure Self
8/10
Excellent
13 Jul 2025
Amy
The room was great. The hotel was very nice. Convenient off the highway, shopping and restaurants nearby. Our only complaint are that they did not keep up with the breakfast. Many things were out when we went to eat.
Leisure Family_with_children
6/10
Pleasant
13 Jul 2025
Mariana
The floors outside the elevator was dirty. Room not big deal, it was clean. Pillows smaller than regular size pillows. Breakfast too plain, just eggs, biscuits and grave (not really good), pancakes good. Back door wasn't working, anybody could enter the building.
Leisure
2/10
Poor
11 Jul 2025
Danny
We had no issues with the room we were staying in but the grounds and the hotel itself was horrible. Not clean. Not well maintained. The indoor pool was gross. There were several areas throughout the property that looked like it hasn’t been cleaned in months. The complimentary breakfast was terrible.
Leisure Family
8/10
Excellent
10 Jul 2025
Alfred
Over the years the hotels condition has deteriorated and they never thoroughly clean the jacuzzi tubs.
Business
8/10
Excellent
06 Jul 2025
Christopher
Our stay was good overall. Just had a small prob at check in with given a already occupied room 1st. Everything else was 👍
Friends_and_family Family
10/10
Exceptional
30 Jun 2025
Stefanie
Near Airport
Leisure Family_with_children
8/10
Excellent
26 Jun 2025
Sergio
Great place for an overnight stop. Clean, good internet great staff
Business Self
6/10
Pleasant
23 Jun 2025
Sana
The hotel overall is nice and rooms are neat . Our stay overall was nice, Breakfastwas good. Some stuff needs attention, like there was no remote in the room, then tv wasn't working, room key card were not working properly. No napkins in the room besides bathroom. No one was present on the front desk most of the time.
Leisure Family
8/10
Excellent
23 Jun 2025
Rachael
Perfect for what we needed.
Leisure
8/10
Excellent
23 Jun 2025
Ruby
It was all right
4/10
Poor
23 Jun 2025
Melissa
It wasn't an awful stay it was just filled with inconveniences. Door battery dead needed front desk to get in our room. The thermostat wasn't a program to a set temp, it didn't sync with the fan correctly it didn't matter whether it was on hot low slow forced out freezing air or none at all. Gym equipment was pretty lame and treadmill was broken. Pool ended up being unusable cause a light fixture was loose in the pool and they did not have maintenance on duty. All doors on the floor close extremely loudly and the toilets flushing are loud. Nothing was awful but nothing was as it should have been either. Definitely was not worth the price paid. Will do better and more research before booking next time.
Leisure Family_with_children
8/10
Excellent
21 Jun 2025
Patrick
easy check in. Friendly front desk staff. clean room. adequate breakfast. Dish TV constantly fading in and out.
Leisure Partner
10/10
Exceptional
20 Jun 2025
Matthew
Clean and newly remodeled. Good price and nice place.
Leisure Family
8/10
Excellent
05 Jun 2025
Aleysha
😊
Business Self
10/10
Exceptional
28 May 2025
Verified traveler

Good hotel for Harrisburg

Good hotel for Harrisburg. Clean and spacious rooms. Staff was friendly and helpful. Breakfast was adequate, but not fantastic.
Self
10/10
Exceptional
27 May 2025
Robert
Good service!!
Business
10/10
Exceptional
27 May 2025
Robert
Excellent service and quiet good stay!!
Business
8/10
Excellent
22 May 2025
Abigail

Amazing customer service

The customer service was amazing, the best I’ve ever had at a hotel. The woman at the front desk was so kind and helpful. Everyone who worked there was extremely kind and helpful.
Business
6/10
Pleasant
18 May 2025
Stephanie

Overal positive

As expected, bathroom was clean, bed was pretty comfortable.
Friends_and_family Family
10/10
Exceptional
18 May 2025
Shawn
Everything was good, staff was very pleasant
Leisure Friends
10/10
Exceptional
03 May 2025
Kimberly
Room was clean
8/10
Excellent
30 Apr 2025
Shirley
Room was clean and comfortable. We only stayed one night
Friends_and_family Family
10/10
Exceptional
30 Apr 2025
Jeri
Clean, courteous staff ans accomodating staff. Convenient location
Business_and_leisure
8/10
Excellent
29 Apr 2025
Davon
Staff was very nice
2/10
Poor
27 Apr 2025
Kassi
The room we stayed in had lots of stains on the bed skirts and blankets. Behind the toilet was dirty, broken tiles and mold on the shower curtain. The TV had no reception and WiFi was poor. Breakfast was supposed to be 7-10 but was last minute changed to 6-9 on a Saturday and when we arrived at 8:30 there was nothing left and the room was trashed. Children were running up and down the halls at 10pm at night.
Leisure Family_with_children
8/10
Excellent
25 Apr 2025
Zak

Overall good

Property says has cribs, they had pack and plays which weren’t the cleanest. Otherwise good stay.
Friends_and_family Family
2/10
Poor
09 Apr 2025
eng
Very bad
2/10
Poor
08 Apr 2025
Nafeesa

Wrost ever

Bed bugs, tv broke,
Friends_and_family Family
2/10
Poor
07 Apr 2025
sinclair
Nothing the service was horrible,staff stink poor customer service
Leisure Self
8/10
Excellent
31 Mar 2025
Jeff
Nice property. The elevator was out of service but, I didn't have much baggage to haul. Breakfast was adequate, nothing to rave about.
Leisure Self
10/10
Exceptional
16 Mar 2025
James
*
Leisure Partner
10/10
Exceptional
04 Mar 2025
cynthia
All good

Location & surroundings

Best Western Plus New Cumberland Inn & Suites
702 Limekiln Road, New Cumberland, United States

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Best Western Plus New Cumberland Inn & Suites

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