Name: Quality Inn Milan-Sandusky
Address: 11020 Milan Rd., Milan, 44846, US

6/10

Pleasant

23 Jul 2026

Andrea

Arrived at 11pm. Noticed there was \"quiet hours\" after 10pm. People were super loud. I heard conversations from people across the hall and from the room next to mine. Heard knocking on someone's door twice after midnight saying she was housekeeping.. the hallway was littered with trash. But at least the room itself seemed passable. Bed was comfortable.

8/10

Excellent

21 Jul 2026

Doug

it was a great value. Super close to the park and was very clean. Breakfast was OK but not phenomenal. We were there for a wrestling tournament and went to the park a couple of days. I would definitely stay there again.

Family_with_children

8/10

Excellent

20 Jul 2026

Lou

Not so clean inside and out. Main desk not in the same building.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Lou

The staff was very friendly and helpful. As far as the rooms be clean. They could‘be been better. Floors and walls needed washing. Also the smoke detector on the wall was uncovered. I believe they didn’t work. Shampoo in shower was empty. Understanding the weekend was busy but when walking in the side of the building, closest to our rooms. The walkway was dirty. Windows had dirt, dead bugs and spider webs. Cigarette buds outside on ground by the hundreds everywhere. Inside garbage cans overflowing and on the outside cans were extremely dirty. We stayed three nights.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Tom

The rooms would be a good value at 100.00 per night. It is an older hotel and could use updates and cleaning. The breakfast is a waffle maker, a couple kinds of dry cereal, yogurt, bread and normal drink options. The staff is helpful and nice. There is a park and go next to the hotel.

Self

4/10

Poor

19 Jul 2026

David

Old hotel that needs updating. Room wasn’t horrible, but the property overall was in poor shape and maintained very poorly. The lobby windows were filthy. The parking lot was covered in cigarette butts and other trash/dirt. Weeds everywhere in the landscaping. Hallways dirty. Breakfast consisted of waffles, toast or oatmeal. Nothing else. Definitely won’t stay here again.

Partner

6/10

Pleasant

19 Jul 2026

patrick

Staff was very friendly and accommodating! Floor was not the Cleanest as I spilled water as soon as I was entering room and used a white bath towel to wipe it up and it definitely was Not clean like I expected!
The air conditioner had a musty smell and I ended up cleaning the filters myself as they were full of dust!
I personally think the air conditioning needs a good cleaning!
The ceiling had dust buildup on the ceiling Im sure as it needed to go somewhere!
I did let the front desk know about these issues and she said she’ll pass the information along!

Partner

2/10

Poor

19 Jul 2026

Marguerite

This hotel changed me to a different hotel at the last minute, even though I booked months in advance. I really felt uncomfortable and that was not fair to me or my daughter. Not to mention the next hotel bathroom was dirty pool pole was loose as to where I almost fell. But I made the best out of a bad situation

8/10

Excellent

16 Jul 2026

Karen

Front desk staff at check in was awesome. Breakfast could’ve been a tad bit better, more selection. Pillows, towels etc were plentiful and everything was clean

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Bryan

Ok

Family_with_children

6/10

Pleasant

16 Jul 2026

Marina

property was lacking, beds squeaking, tiles coming off in pool, sauna broken, breakfast was minimal and poorly maintained. luckily our stay was only one night, had it been longer we would have moved locations.

Family_with_children

4/10

Poor

16 Jul 2026

Brenda

The property and rooms were very poorly maintained and dirty/gross. Air conditioning did not work properly. The pool was okay. Hot tub was actually too hot for children or older adults. The water pressure in the shower was decent, and the bed/pillows were okay.

Family_with_children

4/10

Poor

15 Jul 2026

Evelyn

A representative from this hotel called the morning of our trip and notified us that they had no more rooms available. She stated that she called Comfort Inn down the street and they could accommodate our group. Didn’t not get a chance to stay here. However, the representative that I spoke with was very nice, she assured my family, as well as myself that we would not be charged double.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Estefani

Clean room had a good night

Friends_and_family Family

4/10

Poor

09 Jul 2026

Jesse

Bugs everywhere. Beds were clean but the floors were very dirty. House keeping only cleans every 3 days unless you specifically request more frequent cleaning. Okay otherwise.

4/10

Poor

06 Jul 2026

Mauricio

I went 2 times to font desk and no one was there I have to wait at list 10 minutes

6/10

Pleasant

05 Jul 2026

Reynaldo

Estaba durmiendo y salió un animalito con muchas patas yo lo conozco como un sienpies pero fue el domingo alas 5 am y tuve que matarlo y no pude dormir másna

Family_with_children

2/10

Poor

30 Jun 2026

Demina

I would not stay here again.

I paid approximately US$905 for a 4-night stay, expecting a clean, non-smoking hotel that matched the Expedia listing. Unfortunately, that was not my experience.

The room had a strong smell of cigarette smoke despite the property being advertised as non-smoking. The bathroom had visible mold, and there was a leak that was “fixed” by placing a rag underneath it rather than repairing it. The bedsheets were stained and did not appear clean, and when I asked for a replacement or a room change, they provided me with bedspreads that were torn, and also stained. The overall condition of the room fell well below what I expected.

The hotel also looked very different from the photos on Expedia, which made the listing feel misleading. The property in all is disgusting very dirty and has the smell of mold, animal and cigarettes. I reported the issues during my stay, but the property never responded. Expedia later confirmed they were also unable to get a response from the hotel.

Family_with_children

10/10

Exceptional

28 Jun 2026

Kenneth

Coffee can be better

Family

10/10

Exceptional

24 Jun 2026

Daniel

Very comfortable bed and a working hot tub.

6/10

Pleasant

23 Jun 2026

Rong

工作人员很好，卫生很差

Family_with_children

2/10

Poor

21 Jun 2026

Randall

While the room was reasonably clean and the staff was mostly good, the experience was not good. The first room we got had the window open and the lights on in the dark and was filled with 100's of bugs, unfortunately, that is not an exaggeration. When we went back to the desk, they gave a new room, but they did not have another with the same size bed, so instead of a king bed, we got 2 twin beds, we were told to come back i the morning, the only solution we got to get back to a room with a king bed, was to vacate our room and be in limbo for an u known amout of time, in the middle of our stay. I wish that was the end of the compaints, but the breakfast was not good either, not much to choose from, I'm not even sure they should really advertise a hot breakfast as they did not offer anything else warm besides waffles, which the batter was weird soupy with stuff floating on top. When we witnessed someone asking the lady who was there to fill and prepaire the breakfast, she did not offer a solution, that being said, both the ladies at the front desk were decent. Lastly, the drain in the shower was aweful, by the end of a short shower, we were standing I ankle deep water and it took almost 20 minutes for the water to completely drain out. I wish I could say I'd stay again, but not a chance.

10/10

Exceptional

19 Jun 2026

Johanna Caban

I liked hotel´s location. It has everything you need for a few days stay. The hotel has laundry facilities, an indoor and outdoor pool, a jacuzzi, and sauna. The area was clean, and clean towels were available. The was ample, well-lit parking and a continental breakfast. The room had air conditioning, and the staff was attentive.

10/10

Exceptional

16 Jun 2026

Johanna

Me gustó la ubicación y la comodidad. Tienen un amplio estacionamiento y muy buena iluminación

Family_with_children

10/10

Exceptional

14 Jun 2026

Gary

My stay at the sandusky quality inn was very possitive. Thr staff was very professional , and very polite. The hotel was very well kept up and very clean. My room was very well kept up and very clean.
I highly recommenf this hotel to anyone traveling.

Self

6/10

Pleasant

14 Jun 2026

Danyelle

Pillows were musty, a bit gross to sleep on.

Partner

4/10

Poor

10 Jun 2026

Russell

Jot tub was always down in the morning and i was triple charged for the stay.

Partner

4/10

Poor

08 Jun 2026

Paola

The bathroom is old and smells like humidity.
The comforter was dirty.
The breakfast was poor.

Family

10/10

Exceptional

08 Jun 2026

Kim

Staff was amazing. Front desk was very welcoming and just loved her.

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Mario

Hot tub NA. AC GOOD

Self

8/10

Excellent

05 Jun 2026

Kimberly

The staff was extremely nice and helpful. The beds and rooms were clean except the bathroom floor could have been a little cleaner. Otherwise the pool was nice and the air conditioning was good.

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

Eileen

Forget the breakfast. Hard boiled eggs, weak coffee

Room was clean, no shampoo but loads of conditioner

Ok for the price

Friends

2/10

Poor

03 Jun 2026

Terese

So sorry the room was moldy smelling. It’s next to the highway of course so it’s noisy, and the breakfast really sucked. The towels in the bathroom were Cincy very cheap so is the linen on the beds they really need to update everything.

6/10

Pleasant

02 Jun 2026

Alesia

I think that they need to repaint the hot tub and my room had a dead bug in the tub so I didn’t even use the tub or the shower because I was afraid to the staff was very nice and very helpful. I don’t know if I would go there again.

Self

4/10

Poor

01 Jun 2026

Alexa

Honestly, wouldn’t come here again if i could avoid it. The room/bathroom had not been swept or mopped and there was hair from the previous people all over the floor. i had to call the front desk to request that to be cleaned. But the front desk staff were really helpful though, appreciate you guys! Oh Also it was lowkey ghetto….. everything was just outdated too

Partner

10/10

Exceptional

01 Jun 2026

Arielle

Perfect staycation for my mom's birthday. Indoor pool and hot tub were amazing (outside pool getting prepped for the summer), breakfast was delish, and beds were super comfy.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Heather

Clean room. Helpful staff. Great pool!

Family_with_children

2/10

Poor

31 May 2026

John

We left our rooms going to the games early in the morning just coming back to the beds not being made

Family_with_children

6/10

Pleasant

30 May 2026

Gerald

Breakfast was a loser - floors in the room needed cleaning - I would return because of a reasonable rate for the area. There is a McDonald's across the street.

Partner

8/10

Excellent

28 May 2026

Joe

Everything was Great except for the loud noises! Doors slammed all day into the night and then again early morning! We were even close to the front desk and nobody said anything to anyone about it!!

Partner

10/10

Exceptional

25 May 2026

Teresa

Very calm and welcoming. Room was clean and pool was warm and hot tub was amazing

Family_with_children

4/10

Poor

25 May 2026

Danell

There were flies in the room when we first got there and the bedding was stained, musty odor in the halls.

Friends_and_family Family

2/10

Poor

24 May 2026

Garry

Terrible experince, rooms were not clean, breakfast was disgusting, hotel had a smell. Never would visit here again or recommend to anyone, want my money back!

Friends_and_family Family

10/10

Exceptional

22 May 2026

Joel

Friendly staff. Clean room. Nice pool and hot tub. Would book again.

Family_with_children

2/10

Poor

22 May 2026

Tandra

I didn’t like the smell, it’s outdated, I will never stay there again, bugs crawling around.

Family_with_children

2/10

Poor

18 May 2026

Justin

There was a child at the desk when we went to check-in. A few minutes later an employee came and got us checked in. The hallways were littered with garbage. The room was in rough shape, both beds were made, but had stains all over. We sat our bags down, went to our daughters game, and came right back to check out.

Friends_and_family Family

4/10

Poor

09 May 2026

Marlene

Place is a dump. Room was not very clean. Bathroom beyond help. Breakfast hardly had anything.

Partner

10/10

Exceptional

11 Apr 2026

Arielle

Check in was fast and easy. Hot tub was hot and lots of bubbles. Pool was just the right temperature. Had the place to ourselves! Breakfast was good, waffles were amazing. Came here on off season for spring break. We will be back after summer when the tourists go home.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Arnold

The staff were awesome and very accommodating!!

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

sara

Not a bad place. Pool and hot tub were nice.

Friends_and_family Family

2/10

Poor

20 Feb 2026

Danielle

Extremely hot, even the hallway was cranked super high. There was a bag over the smoke detector. Then got locked in the bathroom in the morning. The door knob locked but it wasn’t locked. Had to break the door to get my husband out. Wasn’t very clean.

Family

6/10

Pleasant

25 Dec 2025

Jonathan

The bathroom was not cleaned. There was fecal matter around the base of the tub. There was a spider in a web behind the bathroom door. The tub was stained and gross with no drain. The bottom of the bathroom door was smashed out so you could see into the main room. Plus, the parking lot was noisy all night long with workmen and trucks talking loudly and bumping and banging around. A Mexican speaking man was in the hallway in his underwear. That was creepy and disturbing! Probably won't be rushing back there again.
Staff was fabulous! Breakfast Lady was so sweet and helpful.

Friends_and_family Family

4/10

Poor

02 Nov 2025

Floralisia

To begin, I did not pay attention the the fact that I booked a double twin beds. Upon arrival I asked if I could upgrade to 2 queens, and was told they don’t have queen beds. I asked if I could get a king bed and a pull out couch and was told they do not have pullout couches. Super disappointed. The outlet in the bathroom did not work. I had to ask for an extension cord to be able to use the blow dryers and hair tools. I was told that maintenance would fix it on day 1. That never happened.
Stayed a total of 3 nights. Great pricing but will not be back.

Friends_and_family Family

4/10

Poor

01 Nov 2025

Danielle

The outside of the hotel was nice until I had to walk through the front door when I was hit with a huge wave of marijuana smoke and the entire lobby reaked of marijuana. Got checked in the room was on the 1st floor, definitely not any where close to having any sort of sound proofing heard traffic, everyone stomping above you, and talking outsode. The only reason i gave 2 stars was the pool and hot tub area was nice. Their breakfast was a joke didnt even have half of the stuff. Overall for the price next time i will stay in downtown Milan because this was not a good stay.

Business

8/10

Excellent

31 Oct 2025

Denise

Staff was very nice

Partner

4/10

Poor

27 Oct 2025

Audrey

I couldn’t get the tv to work. The lighting was poor. The room was clean. I was put in an annexed part of the hotel where obviously workmen were living. They left their doors open. I didn’t feel totally safe. I would not stay there again.

Business

6/10

Pleasant

26 Oct 2025

Joyce

The online information led me to believe there were hot foods, like meat, eggs and potatoes. You could make your own waffles or oatmeal. But other than that, there was cereal, Yogurt, mandarins, juice and coffee. Disappointing!

Leisure Partner

4/10

Poor

24 Oct 2025

Corinne

The room was not clean at all. The ice bucket was stored in the bathroom. There were dead bugs and stains on everything and the room was falling apart. There was no one at the front desk at night when needed.

Partner

10/10

Exceptional

20 Oct 2025

john j

Staff was genuinely caring about my needs. Hot tub was perfect. Room and bed was comfortable.

Leisure Self

6/10

Pleasant

19 Oct 2025

Brian

Room was not very clean the tv didn't work and they only had pancakes for breakfast the pool was nice and the staff was friendly

Business

4/10

Poor

19 Oct 2025

James

Bath tub had a scum ring, people were loud all night and morning. People in and out and very noisy place. Didnt get rest and the pool was drained even though it was well over 80° outside.

Leisure Family

2/10

Poor

18 Oct 2025

Jen

The room was not cleaned. Bed still messy from last guest. Trash overflowing and bathroom full of used towels.

2/10

Poor

16 Oct 2025

Jennifer

Clean room

Leisure Family

8/10

Excellent

14 Oct 2025

Heather

The stay overall was good. It is a short 15 min drive to stay from Cedar Point. Lots of restaurants near the hotel. However I noticed the day before we left that the shower above our room was leaking and I was right when I noticed the morning we were leaving there was a giant water stain on the ceiling. When I told the front desk about it she said ok. Not I’m sorry, not we can do better. We felt like maybe if you would clean daily you would notice it. Please note that any stays over 3 days they will not clean the room. Maybe they will now after this. The breakfast was free but basic. Eggs, waffles, cereal, whole milk, yogurt.

Partner

8/10

Excellent

14 Oct 2025

MICHAEL J

Room was clean and the staff were friendly. A few more options at breakfast would have made a nice addition.

Partner

6/10

Pleasant

13 Oct 2025

joshua

Get what you pay for

The room was ok. Beds were very comfortable, ac worked well, tv was small, bathroom needs a deep cleaning. There is no elevator which was inconvenient. The pool needs compliant tiles, i almost fell because it was so slippery. The breakfast was bad. Only waffles. Also, the doors dont close so well so getting woke up because of people slamming doors was an all night thing.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

STEVE

Clean but very dated looking
Flooring was separating
Bathroom worn looking

Business_and_leisure Partner

2/10

Poor

12 Oct 2025

Mary

This hotel had a uhaul on site, not mentioned in description. There was only 1 ADA room in each building, traveling party request for 2 but would have been opposite ends of buildings. Outside door and corridor door no locks. Ice machine not working, washer and dryer not working, fridge not on took time to cool down. Breakfast was 2 cold cereals choices, instant oat meal, waffle, a couple yogurts (nothing diabetic friendly). At check in gave a different card to put room on and it was not used, never offered card on hold with expedia not late check in (8:30).

Leisure Family

2/10

Poor

11 Oct 2025

Sarah

They may as well change their name to LOW Quality Inn. The lobby was surprisingly beautiful, but make it past the front desk and you'll begin to see the actual state of this hotel. Everything is outdated, badly maintained, and dirty. The room floor was absolutely filthy. Black curly pubic hair on the sink behind the faucet, squeaky bedframe. TV was inoperable. We tried the pool and hot tub, which were even more horribly maintained than the rooms.. the ice machines looked disgusting and the breakfast had very little options and expired coffee creamer. I couldn't wait to leave this hotel and would not recommend it to anyone with any standards of cleanliness. **The ONLY saving grace was the quickness to which the maintance guy responded to fixing the TV situation in the late night hours in which we had checked in.

Leisure Partner

4/10

Poor

11 Oct 2025

Kiley

The towels and blankets all had stains on them, the shower curtain was moldy. The lobby, halls and room smelled disgusting. the staff was nothing but nice and wonderful

Leisure Family

6/10

Pleasant

10 Oct 2025

Mary

Had to go to front desk to find out how to use TV as it had some type of password.

Business_and_leisure Family_with_children

10/10

Exceptional

07 Oct 2025

stephen

Pool area needs to be updated. But over all good staff and place.

Leisure Self

6/10

Pleasant

05 Oct 2025

Verified traveler

Shower was dirty, there was hair all over the bathroom and bed and towels and bedding were stained.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Kristen

The rooms were clean but the entrances were dirty the ice machines looked like they had never been cleaned. Lots of garbage and cigarette butts all by the entrances and parking lot. Outside doors were not secured anyone could walk in without needing a key card. Indoor pool area had no towels pool and hot tub had bugs in the bottom had not been cleaned in some time. The tiles and concrete were all chipped and cracked around the hot tub and pool.
Poor breakfast offering. Milk was sour only a couple cold cereal no fresh fruit only one waffle iron worked. I wouldn't stay there again or recommend it to anybody.

Leisure Family

6/10

Pleasant

03 Oct 2025

Jacob

The room was not as clean as I would have liked.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Dawn

Very helpful staff.!! Came right to the room to help us.

Leisure Family

8/10

Excellent

29 Sep 2025

Timothy

There's better options closer to Cedar Point if that's why you're traveling. Breakfast is very limited, not the cleanest hotel ever, and broken fridge on our last visit. Not great, but not horrible either. Normally pretty cheap, but don't expect a ton.

Leisure Partner

10/10

Exceptional

28 Sep 2025

camrin

nice and quiet stay

Leisure Partner

8/10

Excellent

28 Sep 2025

Mariann

Served its purpose, updates would make it look more appealing

Leisure Family

10/10

Exceptional

28 Sep 2025

Lisa

It was nice

Friends_and_family Family

4/10

Poor

26 Sep 2025

Brittany

I will start with saying that the staff was very kind and helped with problems.
When arriving the place didnt smell the best. The room wasn't cleaned well, air conditioning didnt work (thankfully they fixed that after tellijg them), the bathroom didnt have any shampoo or conditioner, floors didnt seem pretty dirty. A lot of things were missed and i only stayed because it was so late at night. I unfortunately didn't feel safe either especially with my 3 children. Maybe it would've been different if by myself. Hopefully housekeeping will do better next time.

Leisure Family_with_children

6/10

Pleasant

14 Sep 2025

Tywaun

The room was nice and the inside pool was nice as well .

But the Internet service was terrible, TV was unwatchable and super thin walls can hear everything from the room next door.... Also the breakfast just being waffles , bland cereal and yogurt was laughable..

Leisure Family

6/10

Pleasant

12 Sep 2025

Richard

The room phone was broken. The TV had issues had to get someone in twice. Noise during our first night stay was terrible.

10/10

Exceptional

08 Sep 2025

Victor

Great place, quiet and safe. We had a good time there.

Leisure Family

6/10

Pleasant

24 Aug 2025

Jessica

Overnight stop on part of a cross county trip. Air conditioning worked but room felt a bit humid. Fine if you’re not looking for anything special but need to get the job done.

Leisure Family

4/10

Poor

21 Aug 2025

Annette

Rooms were average clean nothing fancy

Leisure Family

4/10

Poor

19 Aug 2025

Cory

Couldn't use what we wanted!

So we stay here often. For the use of the two pools and hot tub. This is the second time we've stayed here at the pool and hot tub were unusable. Which is the entire reason we stay here. It's also a good deal...but not when you can't use what you paid for.

4/10

Poor

17 Aug 2025

Brenda

The one thing that bothered me the most was the mold everywhere. Our bathroom was so bad we had to wear shoes in the shower. The pool and chairs at the pool were all moldy and the pools were also dirty. The people working there were very nice. I am on a fixed income and had to get my room paid for thru a third party ie.affirm, I was told for that reason I could not get the credit towards my rewards. I do have pictures of the bathroom if you would like to see them just let know. Anyone with respiratory issues should not stay here. Brenda Paton

Leisure Family

6/10

Pleasant

17 Aug 2025

Nadia

Was in a room next to a room that was being remodeled/renovated or construction idk the specifics on what was going on in there. I just know that they were working on that room all night and all morning. So it was very annoying to hear and trying to go to sleep was difficult as well especially if you’re using a hotel to just get away but couldn’t. With all the power tools and drills being used in the next room and them setting up a room with dirty towels and blankets with stains all over them, like black scuff marks or deep red stains on them just eww and hope they can do better next time if I even attempt to book another room with them.

Leisure Family

8/10

Excellent

16 Aug 2025

madelaine

Our stay was very comfortable for one night on a cross country trek. The beds were comfy with soft linens. The outdoor pool and hot tub were closed for maintenance, sadly.

Leisure Family

6/10

Pleasant

16 Aug 2025

Kevin

The staff here is great, truly pleasant staff. I can not fault the staff for the patrons, so the slamming doors and noisy patrons are not their fault overall. Clean facility.

4/10

Poor

14 Aug 2025

Brock

This property claims to have breakfast but it is only pancakes and milk, It is overall clean accept for the out of date shower, lovely kind staff and the don't overcharge for drinks. My main issue is the lack of proper breakfast foods, out of date bathrooms, and the noise from the room next door. Worth the price for the most part.

Business_and_leisure Self

4/10

Poor

14 Aug 2025

Rachel

The room was not clean, the tv wouldn’t turn on and the shower had no pressure or warmth. Significant mold in the bathroom

Business Self

10/10

Exceptional

14 Aug 2025

Elizabeth

Great

Partner

8/10

Excellent

10 Aug 2025

Amanda

Super friendly staff. Reasonable prices for what you get.

10/10

Exceptional

10 Aug 2025

Melissa

After a horrible experience at the last hotel we was at it was a relief to finally find a nice one that we enjoyed staying at. Becki at the front desk was amazing..super friendly an very helpful. She could tell l was in a lot pain with my back an a.knee brace on an without even asking she got us a room downstairs. A absolute life saver. Rooms were nice an clean..comfy pillows an bed. Housekeeping was on it always had fresh clean towels..the complementary breakfast had waffles..my favorite. Could use more of a breakfast selection. But other than that It was perfect. Highly recommend an would definitely stay again..

Leisure

2/10

Poor

09 Aug 2025

Mariata

Does not look like the pictures

2/10

Poor

07 Aug 2025

Christin

Staff

10/10