Name: Best Western Plus Sandusky Hotel & Suites
Address: 6011 Milan Road, Sandusky, 44870, US

2/10

Poor

04 Aug 2026

CATHERINE

When we arrived to check in

4/10

Poor

03 Aug 2026

Arie

The hotel is basically average overall but is relatively well located. The breakfast was also ok, nice that it’s included but still pretty average. There was an issue for three days with regards to the Wi-Fi that was never dealt with appropriately and which staff did not appear to address very proactively. There likely are better options for hotels than this one in Sandusky and it’s not even that inexpensive for a Canadian traveler.

10/10

Exceptional

03 Aug 2026

Jana

The room was clean, only issue no bar soap at bathroom sink but went to desk and got that right away
Swimming pool is about as big as a hot tub that was really the only down fall

2/10

Poor

02 Aug 2026

Lisa

The beds were so hard. Worst beds I have experienced in a hotel. The staff didn’t ask for my ID at check in nor did they ask for an ID the next day when I went to the desk to have my room key reset because it wouldn’t work. I feel that should be a mandatory thing at check in and if reset a key card. I could be wrong.

6/10

Pleasant

02 Aug 2026

Rebecca

Rooms were average no issues there. We checked in went up to the room which had no hand soap and not enough towels for us. After a day out we tried to get in our room and key cards didn’t work. Same thing happened to our friends who also booked. We will be booking another hotel next time.

2/10

Poor

02 Aug 2026

Kaitlyn

Beds were very uncomfortable.... I ended up sleeping on the couch due to it being more comfortable than the bed. The floors were dirty and the shampoos and body wash in the showers were empty. Breakfast wasn't the best the orange juice tasted like a slightly flavored water and the eggs were mainly water they soaked through my paper plate the coffee was empty. I recommend finding a different hotel vs staying at this one with the price.

4/10

Poor

01 Aug 2026

Alvaro

We selected this hotel because the reviews ranked it an 8 out of 10 for cleanliness. I get that different people have different opinions, but I just can't see how this hotel deserves an 8 out of 10. I travel for work quite frequently and am accustomed to staying in business-type hotels. Based on my experience, this hotel ranks a 4 out of 10 in terms of cleanliness. The bedroom carpets are old and gross. The corners in the bedroom probably have never been vacuumed. The bathroom probably gets a 30-second wipe-down between guests (they definitely don't clean the bathtub). They run out of clean towels after a certain time of the evening, so be sure to get clean towels before you leave in the morning, or risk not having any. The parking lot does not have enough parking spaces (some guests had to park off-property). The breakfast is OK, but they don't have enough waffle machines (for the number of guests they have). On the positive side, the hotel is close to Cedar Point.

10/10

Exceptional

29 Jul 2026

Taylor

Tori who worked at the front desk during night shift was the best. She was very kind and helpful. She made the check in process very smooth and easy. The property was clean. It was in a great area surrounded by lots of restaurants and stores.

8/10

Excellent

29 Jul 2026

Nathaniel

I stay two nights at the Best Western Plus in Sandusky Ohio rooms were clean service was great I have no complaints thank you

6/10

Pleasant

28 Jul 2026

Jessica

Stay was ok, room was clean. Fire alarm went off in the middle of the night due to a sprinkler that exploded on a different floor, and we had a long weekend ahead of us. No fault of anyone, we all protocol seemed to be followed appropriately to keep all safe.

2/10

Poor

27 Jul 2026

Donald

Well let’s start off with my rooms were sold out from underneath me
So we settled for what they had so we didn’t have to travel anywhere else which was a downgrade, but wanted to make me feel like I was getting a deal cause they wasn’t gonna charge me for my new rooms which was a double beds instead of a king suits. and when we got in our room, one of the rooms didn’t have a TV remote, and the remote that I was given didn’t work so it was pretty great night

2/10

Poor

27 Jul 2026

Anthony

Room smelled like cigarette smoke. We don’t smoke. The beds are 25 years old. Time for an upgrade. The sheets come off the beds. Time for an upgrade. This was a last resort bc of an unexpected hotel cancellation- we voluntarily lost our last nights room cost to drive 2.5 hrs home to our upgraded beds and sheets and non stank rooms.

2/10

Poor

25 Jul 2026

JoBeth

I won't stay here again. The first room they gave us was filthy. The carpet hadn't been vacuumed in months it seemed. Typically I check beds first, but the dirty floors stole the show! The bathroom also had not been cleaned. There was blood splattered on the floor and mountains of hair around the toilet. I couldn't give it zero stars or I would. They offered to clean the room again, which they did, and it was still dirty. The blood was gone, but still not vacuumed. I asked for another room on the 3rd floor as we were there for a volleyball tournament and others on the third floor said their rooms we're not spectacular, but in better condition than mine after the second cleaning. I checked the third floor room and it was not as clean as I would like, but not as filthy dirty as the first. They did give me a discount, but I will never book here again. There was also a weird opening at the front of the hotel. It looked like glass panes should be there, but there were none and it opened directly into a banquet hall type room. No screens and people smoking out front allowed anything and everything to come in! There was also a child behind the desk, which I thought was weird, but I'm a mom so I get it. If you need to stay in this area, I would recommend the holiday inn express. Another family staying with us this weekend left and went there as there was someone already in their room when they got to it and opened the door! Yikes!

6/10

Pleasant

24 Jul 2026

Dave

When we checked in at 6:30 pm there was an exterior door propped open and another exterior door was propped open at 9:30pm. The staff said they would shut them at night. I have no idea why they were open. It wasn’t safe and the staff did not seem to care about the safety of its customers. The mattress was hard and the breakfast was not great. I would not stay there again. There are several other hotels across the street. I would go to one of those.

4/10

Poor

23 Jul 2026

Jovette

We went for vacation to go to Cedar Point. The day we were planning on going early to the park, the fire alarm sounded off at 5am!! Apparently, the staff decided to steam clean one of the rooms on the first floor and set off the fire alarms. Everyone had to go outside. We waited forever for the fire department to show up, no one said anything to us for a long time. Then a staff member said it wasn't a true fire and if you were not in the first floor you can go back to your rooms. Ruined our day!! Will not be going back.

10/10

Exceptional

23 Jul 2026

Michelle

Excellent breakfast. Friendly staff and beautiful room!

2/10

Poor

22 Jul 2026

Kenneth

My suite was filthy. The shower drain was clogged with hair. Behind the toilet seat was not cleaned upon arrival. It had dried urine and pubic hair. The top of the toilet also had hair. The underside of the toilet seat looks like someone had diarrhea and it splashed up onto it. The room had a great deal of crumbs and was not vacuumed before or during our stay. Our garbage was also never emptied. Overall, it was a waste of money.

6/10

Pleasant

22 Jul 2026

Christian

The room was dirty, food on the floor and both bed sheets had stains on them. The nightstand was cracked and kinda dirty. Some of the rags had big stains on them. The room felt really damp, which made it hard to sleep. The elevator was always very dirty and smelled like mildew (probably from people coming back from the pool). On the plus side, the room was quiet and I didn't see any bugs. The breakfast was a solid 2/5. I can confidently say I'll never stay there again.

4/10

Poor

22 Jul 2026

Natalie

Our family went to the nearby parks and needed a hotel for a night. When we arrived, I immediately noticed that the front lobby floors were quite dirty and the tile needed to be mopped. Our hotel room was just the worse version of the lobby. Although the beds had been nicely made, nothing else had been cleaned. The carpets were dirty, the bathroom had hair all on the floor and in the tub, the walls had food stuck on a portion of it and there was a previously used toothpick lying on the floor. I told the manager on duty that we would not be back and they should really do a better job of cleaning if they want people’s business. May be the worst hotel experience we have ever had.

10/10

Exceptional

22 Jul 2026

Robert

Good hotel, clean, good price

8/10

Excellent

22 Jul 2026

Patti

The staff was very pleasant. The breakfast was great.

4/10

Poor

22 Jul 2026

Sarah

Staff was very nice but the room was dirty & pool was closed. Wifi and phones didn’t work in our room.

2/10

Poor

20 Jul 2026

Susan

Room & hallway smelled like mildew.

Partner

10/10

Exceptional

20 Jul 2026

Jadwiga

👍

Family_with_children

10/10

Exceptional

16 Jul 2026

Edward

Exceptionally clean!

Family

10/10

Exceptional

16 Jul 2026

Dianne

Enjoyed everything about the stay

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Sophia

The beds were not that comfortable. Be prepared to wake up early for breakfast, it starts at 6am and ends around 9:30.

Family

6/10

Pleasant

15 Jul 2026

James

Our room was clean but all the common areas were dirty

8/10

Excellent

13 Jul 2026

Katherine

Staff was wonderful. Breakfast was nothing special. Shower was unusual. Toiletries were empty but staff replaced quickly.

Friends

4/10

Poor

12 Jul 2026

Adam

NEEDS SOME WORK
When you first approach it, it’s a standard hotel experience.
I arrived around 2 & check-in is at 4. There was ample parking out front & I was able to be checked in early.
The hallways seemed to clean & the elevator was standard.
Upon going into my room, it was a typical experience. To the naked eye, everything looked OK. As I looked a little deeper, there were some marks on the walls & spots in the carpet. Typically, you can look those over. However, the pullout couch was another story. This had multiple various size stains of unknown origin. I knew I did not want to touch much less try to lounge in this couch & I’m glad no one had to sleep in it.
The air conditioner seemed to work well, & there were multiple lights throughout the room. The mini fridge was a nice addition, but it did not chill very well. I did not wind up using the microwave, but it was clean.
The toilet was a mess underneath. There were multiple hairs throughout the bathroom & the shower had a decent amount of residue on the walls. The water pressure was adequate, but not what I would call strong.
They had liquid body wash & shampoo in the shower, but they were empty.
On the second day, it was very rainy, so I cut my visit short since Cedar point would not be fun in the rain.
My final thought was the pool was a letdown and misleading. It is more of a kitty pool, or wading pool. There’s also a game room. They have a couple arcade games as well as PCs for online gaming. That was pretty cool.

Self

8/10

Excellent

12 Jul 2026

Michael

Breakfast was sub par, Best western normally has a good breakfast but this one didn’t. The beds were on the small side, I don’t believe that they were queen’s.
The price was high but I guess all of the hotels are priced high for the area, I would expect more for that price it wasn’t a elite hotel, don’t know if I would recommend it to anyone.

Family_with_children

10/10

Exceptional

12 Jul 2026

Justin

Great location. Close to everything we needed.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Donna

.

Family_with_children

6/10

Pleasant

08 Jul 2026

Thomas

Upon checkin I was charged for 3 rooms instead of 2. This was a younger girl.

The next morning the lady at the counter straightened this out for me. She was excellent. For the rest of the stay she was my main contact and everything she did was great and very helpful.

Room rugs were very dirty, sink in bathroom wash clogged but fixed the next day.

Beds were not so great, breakfast had minimal choices for a Best Western.

Pool was very tiny and only 3’ deep all around. Parking was fine.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Corey

The property was clean overall and the staff were nice. The wi-fi didn't not seem to work and would prefer a little more variety for breakfast.

Family_with_children

4/10

Poor

07 Jul 2026

Janna

Woman at check-in was on speakerphone on her cell with a friend the whole time, and had me wait while she talked on the phone while I was trying to ask her things. Had a suite with 3 beds. Only decaf coffee pods, nothing else by coffee maker, 1 tiny (size of my thumb) conditioner was provided. The second bedroom bed was rock hard. TV didn’t work, AC was struggling, there was a weird table with a padded top next to the dresser that the legs were all wobbly on - we used it to hold a suitcase. Main room carpet had food by the nightstand and stains, wall above TV had food stuck to it, Bathroom curtain rod was falling out of the wall, sink was not draining, wall of shower had black and brown goo that we didn’t notice at first because of the granite pattern. Couch was very well worn but ok. Curtains in main room were coming off the top at the sides but worked still. The WIFI kept dropping about every 5-10 min in our room. Made working impossible. Front desk told us to go to 2 websites (both ended up being phishing sites) or that WE would need to call the internet company for the hotel. WIFI was like this the whole 5 day stay. Breakfast staff was nice, that area was clean, but the AC in the breakfast room did not work. Pool was very small, only indoors, 3 ft deep all around.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Tabitha

There were only 2 towels in a room for 4 people. Then housekeeping took our dirty towels and did not leave us with clean ones. I had to call down to the front desk and go down and get them because they said there was no one to bring them to our room. When I asked for an extra towel I was told I could only get 3.

10/10

Exceptional

06 Jul 2026

Tracey

Was Happy with everything. Will come back excellent customer service breakfast good. The room was excellent. 5 stars

Partner

8/10

Excellent

06 Jul 2026

Francisca

Air conditioning was at 61 supposedly but that wasn’t true. The pool not a pool way to small to be called pool. The breakfast exactly the same thing every day I stayed 4 days 1 day there was turnovers clearly said yogurt never saw it. A line to do waffles due to just one machine inaceptable work on that. And switch some breakfast items. Every day the exact food is awful
Overall good

Friends_and_family Family

2/10

Poor

05 Jul 2026

Bradly

Used Expedia to book a previously booked room at this location. Upon arriving I noticed the room was wrong, only to be told by the lady working check in on July 2 2026 it’s not her problem it’s expedias because they booked the room. Luckily upon calling Expedia they confirmed they couldn’t book a previously booked room I had never been in and it was a property mistake and was compensated. I stay at this hotel once a month for 3-4 days and I will no longer because of the way I was spoke to at the desk as well as the toothpaste covered mirror and hair ridden tub in a room I was never suppose to be in

Partner

8/10

Excellent

05 Jul 2026

Cj

Great stay, beds were ok. Staff was great, except the one girl who was on her phone and on FaceTime at the front desk while letting me stand up front for 15 min after asking what I needed, then once I got up there she tells me the card machine is down.

Family

8/10

Excellent

05 Jul 2026

Kelly

We stayed in Suite 109 and the air-conditioning was not very good. Our room always felt hot. Lots of hairs in the bathroom and dead bugs - could’ve been cleaner. There were no larger bath towels in our room upon check-in and when I went to the desk the next morning they said that they did not have any that were clean to check back the next day so we had to use small towels every time we showered until we could actually get towels. The dryer in the laundry room area closest to the wall did not work. It did not spin, so my items did not dry well. Good breakfast and pretty easy to get to with a lot of stuff around it. Just wish that it was a little cleaner and stuff actually worked properly.

Family_with_children

10/10

Exceptional

05 Jul 2026

Theresa

Front desk was helpful to assist me in storing my bike overnight which I really appreciated so I did not have to leave it in my car. I will definitely stay here again!

Self

8/10

Excellent

04 Jul 2026

Edgar

clean room, helpful staff!

Partner

6/10

Pleasant

03 Jul 2026

Joshua

The facilities were older but maintained well. The pool was small but indoors. The breakfast was good, and the staff were friendly and helpful. My only complaint was the beds were very firm and uncomfortable.

Family

6/10

Pleasant

02 Jul 2026

Christopher

The wi-fi did not work at all during the evening that we stayed here, so I wasn't able to get any work done on my laptop. When I called the front desk to ask about it, they said they were \"working on it\" but it was never fixed by the time we checked out the next morning. The window in our room was a hand-cranked window and it would not close all the way, so there were a few bugs that kept getting inside our room. On the bright side, the breakfast was pretty good and it was convenient to Cedar Point.

Family

8/10

Excellent

02 Jul 2026

Cindy

The room and bathroom were very clean. We were on the 4th floor. Fewer rooms and quiet. Parking was ok. Several items offered for breakfast; however, the space is awkward and doesn’t flow. People were running into each other. Very crowded space for food and tables.

Partner

10/10

Exceptional

01 Jul 2026

Bradley

Room seemed clean, no musty or other bad smells. Hallway was clean, no carpet stains or such issues. The breakfast seemed fresh with sausage and eggs being tasty and hot.

Partner

8/10

Excellent

30 Jun 2026

Gina

Staff were friendly and helpful. Breakfast was nice. Pool was nice. Room was clean. If you’re staying overnight after a long day at Cedar Point, it’s close to the park.

Family_with_children

6/10

Pleasant

30 Jun 2026

Tarandeep

Breakfast was fine,
AC was not working properly for night

Family_with_children

10/10

Exceptional

29 Jun 2026

Roger

Na

Family_with_children

10/10

Exceptional

29 Jun 2026

Kathy

Large rooms. Nice size refrigerator. Friendly staff.

Family_with_children

8/10

Excellent

27 Jun 2026

David

Great location.
Good breakfast
Friendly greeting upon arrival
Friendly employees

We were not provided fresh towels between our 2 night stay. 😭

They didn't clean the room and fix the beds between our 2 night stay. 😭

Family

10/10

Exceptional

26 Jun 2026

Antony

Absolutely loved this property, we had a great stay here. The rooms are very spacious, they have all the amenities you would need. Our favorite part was that they actually had a game room that we were able to utilize during our stay; the kids and I got a chance to play some PC games for a couple hours the night before our trip to Cedar Point! We loved it!

Family_with_children

8/10

Excellent

26 Jun 2026

Shelly

Very barebones kind of hotel. Would not recommend due to dated rooms and no sofa beds.

Family_with_children

8/10

Excellent

25 Jun 2026

Shaterica

Nice and comfy room! Nice game room!

Family_with_children

6/10

Pleasant

24 Jun 2026

Danielle

Room was not clean, definitely had not been vacuumed in a while. Barely any parking.

Family_with_children

10/10

Exceptional

24 Jun 2026

kavaessa

Great my kids loved it

Family_with_children

6/10

Pleasant

21 Jun 2026

Stacey

The front desk staff was helpful, but we had issues upon check in. The credit card reader wouldn't work. The room we were given was left open, the toilet was clogged and there were bugs in the sink. The front desk immediately gave us another room, which was very clean. The beds were comfortable. The breakfast was not the worst I've had, but not the best either. The breakfast room was rather small. It was a good hotel for a quick overnight stay while traveling. I would stay again. The price was right.

Family

10/10

Exceptional

19 Jun 2026

Paul Wayne

We did not eat breakfast

Partner

4/10

Poor

18 Jun 2026

Christina

The rooms were dirty. This was experienced by many guests that were staying there. Our room had a lot of items shoved under the couch, floor was dirty, and toiletries were left in the shower. We spoke with other guests who found items in their room that didn’t belong to them, like dirty socks. We returned from a day away to find that our “do not disturb sign” was moved to the inside of the room and our keys did not work. We requested new towels and never received them. I didn’t throw a fit because discoveries and issues happened over 4 days but I would not stay there again.

Family_with_children

10/10

Exceptional

17 Jun 2026

Bradly

Let me start by saying I stayed at 4 other hotels in the area this year and this one is the BEST experience I have had. My room was clean and ready the ladies working the desk and check in and check out were so pleasant and friendly. Only 14 minutes from Cedar Point, plenty of shopping and food options. Priced very reasonably compared to some other properties that were far more disappointing.

Partner

6/10

Pleasant

17 Jun 2026

Angela

We truly liked the hotel overall. Staff was very nice and location was perfect. BUT it is dirty. Our room was not clean. Smudges on TV, furniture, mirror and overall needs a good cleaning.

Family

8/10

Excellent

16 Jun 2026

Charles

Room was clean! Staff was super helpful and nice. Parking was easy and there were spots available all all times of the day. Breakfast was typical for a free breakfast although on day two they were out of cream cheese. They did also not offer any sugar-free syrup option. Overall, a decent value and was not a bad drive to Cedar Point. The worst part was that the 2nd floor hallway consistently smelled of marijuana which was annoying. Not the hotel's fault...

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Jenean

Room was well maintained and clean. Parking great. Breakfast could be better.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

Chrystal

The room was dirty and the hotel smelled like Hibiscus. The carpet was very dirty. Our hotel room bathroom was dirty and smelled of urine every time the toilet flushed or we took at shower.

Staff were very helpful and friendly.

Family

8/10

Excellent

13 Jun 2026

Shana

Everything was ok… I’d go back another time.Highly recommended

Self

2/10

Poor

09 Jun 2026

Brian

Room was dirty upon arrival and not well maintained. The exhaust fan in the bathroom was hanging from the ceiling and would hit the bathroom door every time we closed it. We stayed 3 nights/ 4 days and our room was not cleaned at all. We never even saw anyone from room service our entire stay. Our first night the hotel was overrun with bikers for Ohio bike week. Our last 2 nights we had a high school basketball team on our floor that would play in the halls and slam their doors. We would not stay here again.

Partner

2/10

Poor

08 Jun 2026

Pam

I would not say at this hotel or recommend this hotel to anyone. Every day we had to request tiles. They did not make beds and our garbage was full because they didn’t empty it for two days.

The staff was semi-helpful. I’m not sure if they were unprepared for bike week or not. But this was not a good experience.

Family

8/10

Excellent

07 Jun 2026

Vince

House keep staff, namely Jamie and the night check in desk lady were both exceptional. While there were some hick ups as to the room we reserved had a person staying in it as we opened the door and the next room was still dirty not cleaned. They were able to accommodate us and even applied a discount on the room.

Family

4/10

Poor

05 Jun 2026

Ashley

The staff was very friendly. The breakfast was decent—basic options. Our biggest complaint were the ants. Ants aren’t a big deal but we had to switch rooms and they were still everywhere the second you put anything on a hard surface. They were also on our shoes when we had them on the floor. Traveling with a kiddo, food is usually needed in the hotel room. We weren’t able to keep any food in our room because of the ants. Even unopened food. I would say 3/10 because of that it made it pretty inconvenient to be there for longer than just one night.

Friends_and_family Family

4/10

Poor

05 Jun 2026

Arianna

This was one of the worst Best Westerns my family has ever stayed at. We arrived at 7pm and our room wasn't even clean. After being told it was ready, we found poop in the toilet, old food in the fridge, and a roach in our pillowcase. The front desk doesn't respond to calls. Only stay here if it's your only option.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Stephanie

Staff were very kind, and it was fine for the price. But the fridge clicked all night and did not get cold. And there was some kind of drip coming from the down spout despite the lack of rain that kept waking me up.

4/10

Poor

27 May 2026

Andrew

I usually don't do reviews so if I'm doing one you know it was rough When we got to the hotel are bed was hard as a rock like you couldn't even lay on it that plus all the noise complaints they did however move us rooms for a much more comfortable bed so I'll give them that but all around terrible stay

Partner

8/10

Excellent

26 May 2026

Cheri

I would recommend this property for those visiting Cedar Point, which was why I stayed. It was only about 10 minutes from the park. The room was very clean, the bed comfortable. The breakfast wasn't anything fantastic, but enough to get your day started. The staff were all super friendly

Self

8/10

Excellent

25 May 2026

Eric

A nice hotel with clean rooms. It was fairly quiet and a perfect stopover for the family.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Lisa

The room was very smelly and the fridge didn’t work. There were ants in the breakfast cereal.

Family_with_children

8/10

Excellent

22 May 2026

Jason

Wi-fi was not functioning

Family

10/10

Exceptional

19 May 2026

Bermet

Great hotel very clean, breakfast was good, friendly staff!

Family_with_children

10/10

Exceptional

14 May 2026

Michael

Great experience

10/10

Exceptional

25 Apr 2026

Deirdre

Older property with awesome staff

4/10

Poor

24 Apr 2026

Patrick

Room smelled funny and was dirty

Family_with_children

10/10

Exceptional

23 Apr 2026

Joanne

Staff at this location wwre very friendly eager to help and that made a big impact! Good price, rooms were clean and comfortable ,everything worked. Pool was open and stocked with towels. We would stay here again.

Family_with_children

10/10

Exceptional

20 Apr 2026

Kandice

The room was clean and tidy. No complaints about the room. I didn’t realize that when you stay multiple days housekeeping doesn’t come at all while you’re there unless requested. Kinda disappointing but not really a big deal. Staff was friendly and courteous. I didn’t make it to breakfast either day so I cannot rate that. Outside was neat and clean. Parking lot well lit as well.

Self

4/10

Poor

16 Apr 2026

Keith

Advertisers having a great breakfast what is subpar not much of selection it had a lot better and other hotels also elevator stinks something bad I don't know if it's dirty carpet or what

4/10

Poor

14 Apr 2026

Charles

Bed was unbearably hard and uncomfortable. We had to request housekeeping services several times. Floors in the bathroom and elevator were never vacuumed during the week we were there. Breakfast was not very good, bland sausage and probably, powdered eggs. I would not recommend this place.

Partner

6/10

Pleasant

12 Apr 2026

Raymond

Everything was fine except on the second night there was a party in the first floor conference room just below our room with a disc jockey and music so loud it sounded like it was in our room. Party lasted until late and we were unable to go to sleep because of it.

Partner

10/10

Exceptional

12 Apr 2026

kandia

The elevator was broke for 4 days...however they did compensate me.

Family_with_children

8/10

Excellent

10 Apr 2026

Roger

Yes

8/10

Excellent

07 Apr 2026

Jessica

Clean rooms. Breakfast could be better.

Family_with_children

6/10

Pleasant

04 Apr 2026

Mike

Close to restaurants and events.

10/10

Exceptional

30 Mar 2026

Priyadarsini

Breakfast is good and hot, tasty clean ambience must try for families

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Holly

Anthony at the front desk was wonderful! He told us everything we needed to know before we could ask. When our food arrived without utensils he got us everything we needed to enjoy our meal.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Angie

Not many breakfast options
Comfy beds, nice staff and great location.

4/10

Poor

20 Mar 2026

Dennis

This location is listed with both pool and hot tub.there is no hot tub present which was my main reason for booking.on my second day I left for the day and housekeeping entered my room and did a half and poor job. My towels were not replaced, bed was not made, only one trash bag was changed. I will stay at this location again di not enjoy my stay.

Self

6/10

Pleasant

20 Mar 2026

Mark

It would’ve been great if they didn’t get the family excited about the breakfast in the morning with the new juice, machine and waffle maker… Two only wake up and find both were not available… So we went across the street and bought breakfast in Juice… Other than that it was safe and clean

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Renee

Room was nice and spacious staff is always friendly

Family_with_children

10/10

Exceptional

15 Mar 2026

Cherrise

Very clean very neat have not been somewhere like that in a very long time thank you