Name: Days Inn By Wyndham Sandusky / Cedar Point
Address: 5608 Milan Rd, Sandusky, 44870, US

10/10

Exceptional

22 Jul 2026

Valerie

Clean spacious rooms,pool area and games. Across from shopping and restaurants. Minutes from Cedar Point

6/10

Pleasant

22 Jul 2026

Ryan

An older hotel that hasn’t had a lot of updating done except paint.

2/10

Poor

20 Jul 2026

PHIL

We found bugs on the pillows, stains on the floors, we had to constantly go ask for clean towels. No one came to clean our room. Our keys had to be replaced twice and still didn’t work. Our sink was clogged and we told the front desk and they said they would have it fixed immediately and when we came back to the room it wasn’t done. The constant smell of marijuana and cigarettes in the halls was horrible. I will never stay here again and the owners should be ashamed.

Family_with_children

6/10

Pleasant

17 Jul 2026

Shellie

May have been mold in bathroom. Could use some updating.

Friends_and_family Friends

4/10

Poor

17 Jul 2026

Amanda

No hot water, no chair in the room. I’ve never stayed in a king room with no sofa or chair. No ice bucket in the room. Just a terrible experience.

6/10

Pleasant

13 Jul 2026

Cynthia

The building is looking decent (you can tell they have made recent improvements), the room had much to be desired. Non-draining sink that was chipped and stained, bathtub had molded grout, and peeling wall. I did enjoy sitting by the outside pool in the morning reading, however when I tried to get back to my room and got lost, a staff member was quite rude and said you can't come through here (empty board room) not in a nice way at all. Breakfast is pulled completely at exactly 9am, don't be late. If you don't like instant coffee, skip it! The hotel was pretty full and had to seek out staff to refill items for breakfast. Good luck finding staff when you want something, except when you are checking in...odd?!?!

Family

4/10

Poor

12 Jul 2026

Yahaira

The bar wasn’t open, the breakfast is just cereal, bagels, and waffles. The pool was pretty much used as a personal pool party for the guests that were staying there as a little league baseball teams with over 50 people in the pool for hours. We couldn’t even get in because it was so crowded. They even brought in coolers full to the pool area.

Family_with_children

10/10

Exceptional

07 Jul 2026

Tom

It was a pleasant stay. Quiet, clean, and the staff was awesome. Probably will stay again!

Family_with_children

8/10

Excellent

06 Jul 2026

Chenyu

Not super clean but for the price of this hotel room, I am generally satisfied

Self

4/10

Poor

06 Jul 2026

Tammy

The staff was great but this place is in need of maintenance. The air conditioning made strange noises only at night, the entire place smelled like stale smoke and it was very loud in general. I would not stay here again.

Family_with_children

2/10

Poor

06 Jul 2026

Quinjeria

The stay was decent. Rooms could’ve been cleaner, I had to clean the bathroom before using it. The pool was dirty and needed to be cleaned. There was NO elevator, I was NOT made aware of there being no elevator BEFORE reserving and or paying for said room.

Self

4/10

Poor

05 Jul 2026

Isaiah

This was the worst hotel/motel my girlfriend and I have ever stayed at. We stayed here for three nights over Fourth of July weekend while visiting Cedar Point. Looking back, we should have read the reviews instead of relying on the photos on the website.

The hotel is very outdated. We brought our Amazon Fire Stick hoping to connect it to the TV, but the TV and remote would not allow us to change the input to HDMI. The remote wasn’t even the correct remote for the TV in our room, and several buttons didn’t work. I went to the front desk to ask for a replacement remote and whether they could enable the HDMI input. The gentleman at the front desk told me guests are not allowed to change the HDMI input. As a result, we had to watch movies on our phones the entire stay.

The room itself had several cleanliness and maintenance issues. The bathroom sink had an odd pink stain, the water pressure was very weak, and the sink drained so slowly that water would back up every time it was used. The outside of the shower had visible black stains that made it appear dirty.

The bed also had a large yellow stain on the side, which was extremely unpleasant. In addition, whenever the air conditioner was running, the room had a strong musty, mold-like odor.

Another major issue was housekeeping. During our entire three-night stay, no one came to clean the room, make the bed, empty the trash, or replace our towels. We had to reuse the same towels for the entire stay, which

Partner

2/10

Poor

03 Jul 2026

Regina

False representation, room nothing like or didn’t even look like advertised. Terrible experience. Actually, would like a refund. Staff not knowledgeable or aware of amenities mentioned in description. Example, staff asked for linen for the sofa bed, stated no sofa beds in room. Had to inform them my room has a sofa bed. Finally gave me extra linen. No table in room as described. The one chair in the room looked like from someone’s office desk. Bathroom light very dim. Room on first level, had to keep curtains pulled (no shears at window which made room very dark). Strangers constantly walking past room on grass, could look right into room. Made us uncomfortable.

Family

4/10

Poor

29 Jun 2026

Roger

Na

4/10

Poor

22 Jun 2026

Kevin

Well the pictures are better than the actual visit. On a positive the bed was comfortable and despite a hotel full of kids for a sporting tournament was quiet. Booked rooms for 4 people each just as a layover on our trip, came with 2 towels in the room had to get more from the desk in the morning and asked if they had additional blankets and they flatly said no, I didn’t know we would be this busy. Also, don’t be older and get a 2nd floor room, no elevator only stairs and a crazy steep ramp at the next set of stairs up to the 2nd floor. Breakfast was minimal at best - waffles and wrapped pastries. Was the lower priced for the date I stayed and still was too much for this property.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Patricia

Great

10/10

Exceptional

19 Jun 2026

Terrie

Very convenient hotel to Cedar point. I was able to check in early fortunately. Friendly and helpful staff. Only thing I would’ve liked with the coffee pot in the room, but everything else with rates.

2/10

Poor

16 Jun 2026

Shantele

They over sold rooms. I booked a king and when I went to check in I was told it wasn’t available and had to settle for a Queen room. Property wasn’t the cleanest. Bathroom was old and water pressure jacked up

Partner

6/10

Pleasant

06 Jun 2026

Dino

Room was clean and orderly, bathroom not so much. Batroom was clean but toilet was loose, sink drain was VERY slow, fan was VERY noisy. Shower was good and hot.

Friends_and_family Friends

2/10

Poor

01 Jun 2026

Ashley

Save your money. This hotel is DIRTY. The second floor is used for people living there. They close off part of the hotel forcing you to walk outside around the building to access the other half of the building. 2 homeless men hangout in the back parking lot by your car all day and night. The sink had dry tooth paste in it and the shower had someone else black hair in the tub. Just GROSS

Friends

6/10

Pleasant

01 Jun 2026

Andrew

Basic hotel. No hotel gym. Limited amenities.

Partner

6/10

Pleasant

31 May 2026

Beth

Door was open when arriving. Dirty, wet towel in the bathtub along with dirt all over the bathroom floor. Front desk people came and cleaned the bathroom and gave us new towels, which was appreciated.
Continental breakfast was ok, but not a lot of choices.
Not the worst place I've stayed.

Family

10/10

Exceptional

31 May 2026

Faith

i always enjoy my time here. it's close to kalahari, the staff is friendly, free parking, the rooms are always clean.

Partner

10/10

Exceptional

31 May 2026

Brittany

For a lower price hotel, it's totally fine. It doesn't have many frills, and the breakfast was a little basic, but it worked. Free parking is a huge perk and it works. Staff was kind and helpful whenever I needed them. Hotel was pretty quiet overall and I had no issues. Stayed for 4 days.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

sherry

The staff that we interacted with were friendly and helpful. The parking lot was easy to get in and out of. The breakfast had coffee, cereals, bagel, bread, yogurt, waffles and fresh fruit. For us, it was just perfect. The room was clean and spacious. It was quiet and we were able to get a good nights sleep. The property needs updating, but I expected this based on the price compared to other places. It did not affect our stay though.

Family_with_children

8/10

Excellent

18 May 2026

Gary

Very convenient location with Walmart next door and Lowes & Home Depot right down the street, plus many places to eat on the same street. The only problem was that I had to turn the hot water on and let it run for about 10-15 minutes before it was warm enough to take a shower. Being in the HVAC & Plumbing business, I know that most hotels have a recirculating pump on the hot water system. Evidently this one has failed and nobody wants to fix it.

Self

2/10

Poor

18 May 2026

Monica

When I arrived at the hotel I was informed that there had been a glitch in the system which allowed a booking for the hotel, but there was no room available. Apparently the whole hotel has been rented out for a party. So we had to find another hotel in the are last minute.

Partner

2/10

Poor

08 May 2026

Christian

No hot water or heat, Out dated, room looked like it hasn’t been cleaned in years

Partner

10/10

Exceptional

03 Nov 2025

Alex

Its good property exactly what you need

2/10

Poor

03 Nov 2025

Norm

Accidentally booked this room called immediately to cancel and they would not cancel and kept my $160 what room I never stayed at

Friends_and_family Family

6/10

Pleasant

23 Oct 2025

Bouedett

The room was clean and comfortable. The toilet was clogged and would not flush. When we brought the issue up with the attendant at the front desk, they handed us a plunger and a speech about low water toilets. The plunger did not help. We had to use a toilet way down the hall.

Partner

2/10

Poor

18 Oct 2025

April

The staff were trying to hurry up & pull out the danishes they were serving that was moldy and there waffle maker didn’t work correctly barely no breakfast at all to serve and I requested a refund at least on the breakfast I had to pay for! they tried lying to to Expedia saying they wasn’t moldy it’s just flour on them but yet pulled them off the floor?!…lucky I took pics and sent to them to get my money back on food, never will go there again! Oh and there hot water took forever to get hot to take a shower.

Leisure Family_with_children

10/10

Exceptional

05 Oct 2025

Jimmy

The room was clean and cozy the front desk offered us a late checkout being that we got to the hotel so late the night before. The coffee was hot and delicious but stopped serving when breakfast was over. We had another good stay and will most likely be staying again

Leisure Partner

2/10

Poor

05 Oct 2025

marilou

Very dingy and needs updated

Leisure Family_with_children

2/10

Poor

27 Aug 2025

Joshua

Property was very run down. Room smelled weird, musty and old. Wall in the bathroom had a large drywall repair that was poorly done and not painted to match the rest of the wall. Room was sparse and bed was not comfortable and made a squeaky noise when we would shift. TV had no channel guide and was locked out of using external USB to connect my laptop. Saw police twice looking for someone staying in the hotel. Breakfast had no meat options and was very limited. Apple juice was watered down to have barely any taste. Just was an all around bad experience.

Leisure Partner

4/10

Poor

27 Aug 2025

uriel

The rooms have a moldy smell to them and need to be properly renovated it’s not bad for a couple nights but anything beyond that wouldn’t be doable. The breakfast was just stale cereal and stale bread with some fruit and yogurts available. The only part that was decent was the coffee. Probably won’t stay here again.

Business_and_leisure Self

10/10

Exceptional

20 Aug 2025

Romulo

Was ok

Business Partner

8/10

Excellent

18 Aug 2025

Birdydette

The staff exudes great customer service.

Leisure Partner

8/10

Excellent

17 Aug 2025

daniel

Next to freeway, Quiet, pretty clean for a seasonal tourist destination. Staff was very lax about the checkout time, I woke up and left at 1pm. Lol Drawbacks are, no elevator and $50 deposit required. My room specifically had a Toilet that was leaking from the base onto the floor resulting in the bathroom floor and carpeting on the bedroom floor, being wet. Cheap and easy, overall

Leisure Friends

2/10

Poor

08 Aug 2025

Juan

Got there pass the check in time by 5hrs staff was good on arrival saw small stain in bed didn't think much of it then when out to lunch sense we hadn't eaten yet. But when we got back and fiance went to take a shower she saw speckles of faeces on the shower curtain and on floor. Asked front counter to change rooms cus what we saw but were all booked. Front desk gave us new sheets and towels sense it was already 10 we just ended up staying and putting everything we cleaned in a corner. They said they would give us a refund but haven't gotten anything so far.

Partner

2/10

Poor

07 Aug 2025

Verified traveler

Do not reccomend!

The door didnt shut, the toilet wasnt properly installes it moved when you got on and off. No shampoo wven when asked. Only 1 night stand. Plug sparked when plugged charger in. Paint on sheets and comforter. Gross something on the wall by tv. Fridge was warm. Windows sketchy. Hallways had a smoky vibe. Vacuumn started at 730a. The fan was in the shower and filthy!

Friends_and_family Family

6/10

Pleasant

06 Aug 2025

Jackie

Needs updating low quality

2/10

Poor

06 Aug 2025

Matthew

They double charged me for the night stay and double the deposit

6/10

Pleasant

05 Aug 2025

Verified traveler

Could have been better

Could have been in better condition , also there was no elevator to our surprise. Bed sheets were stained on both beds in one room, disgusting! (We had 3 separate rooms) . WiFi was very slow. The pool and location was probably the best part of the hotel !

Friends_and_family Family

4/10

Poor

04 Aug 2025

Forrest

They are close to the things I was there for. That was nice, and the price was good.

There was an open granola bar in the floor by the bed, and one of the towels had a dried brown smear on it. The pool had a lot of debris (not trash) in the bottom, and some small leaves and sticks floating in it.

It won't be where I stay next time. I usually like the chain, but this was an exception.

Leisure Family_with_children

6/10

Pleasant

04 Aug 2025

Martin

It was fine. Good enough to sleep at

8/10

Excellent

30 Jul 2025

Blaine

I liked the location restaurant and Walmart,
The front desk was very helpful and polite. I will definitely recommend staying. Blaine S.

Leisure Family

6/10

Pleasant

21 Jul 2025

Desiray

Our bathroom was

2/10

Poor

20 Jul 2025

Amanda

The rooms had way to much moisture in them everything was damp sheets floor towels even if its your clothes they were damp. Toilet was loose from the floor shower had mildew like it hadnt been clear in along time. I would not recommend this hotel to anyone. When it was brought up to the owner he asked what do you want me to do about it??? Like seriously

Leisure Partner

10/10

Exceptional

19 Jul 2025

Zackery

This hotel is very great and easy with checking in. Hotel is clean and parking is great as well

Leisure Family

4/10

Poor

16 Jul 2025

nicole

I was driving 6 hours with my daughter for a local sporting

Friends_and_family Family

6/10

Pleasant

15 Jul 2025

Tina

Basic necessity

Leisure Partner

4/10

Poor

15 Jul 2025

Tracey

There was a musty odor in our room. The bathroom sink drained slowly. No coffee maker. Pillows and bed were old.

Leisure Partner

8/10

Excellent

14 Jul 2025

Talayah

The hotel was okay nothing too bad

Business_and_leisure Partner

8/10

Excellent

14 Jul 2025

Danielle

Very friendly staff.

Leisure Friends

6/10

Pleasant

13 Jul 2025

Jennifer

Was ok for what we paid and was decently close

2/10

Poor

13 Jul 2025

Leslie

When leaving the room for a couple hours the door wouldn’t lock. So anyone could access the room. Had to take luggage with and tell front desk person who replied “huh that’s weird.” And they said they would lock up the room. When returned back to the room 2 hours later, the room was unlocked still from the outside! Kids freaked out to sleep there as someone might be in the room or have done something while gone. Also extremely noisy. Terrible service and very unsafe! Refund our money!

Leisure Family

2/10

Poor

12 Jul 2025

Shanna

Property did not look safe unfortunately.Could use some updates outside

Family_with_children

6/10

Pleasant

11 Jul 2025

Peter

It was an older building but remodeled and looked nice. There was no extra(soap, shampoo, ice bucket, elevator etc. Took an hour to get a new roll of toilet paper. Not a wild selection of tv channels. The breakfast was horrible, the waffle maker was dirty and didn’t work good at all. The whole place smell of weed. Employee were nice but by no means friendly.
It was a clean cheap place to sleep, but don’t expect anything else.

Leisure Family

10/10

Exceptional

10 Jul 2025

Maran

we like the -pool
could have been a bit more bug free in the pool

Leisure Family

4/10

Poor

10 Jul 2025

Linda

Stayed three days. No coffee in room, had to ask for toilet paper at front desk, trash never empty in our room or dirty towels picked up in bathroom. So there is no housecleaning. They should at least tell you at check in not to expect any. I get the green movement but most hotel post this in the room. I would not stay there again. Oh and I paid for this room on line and still had to put another 50 dollars deposit down at check in, that I will supposedly find that back on my card after checking out.

Leisure Family_with_children

2/10

Poor

08 Jul 2025

Rosa

We never stayed, we prepaid for one room and when we went to check in for the 2nd room the staff couldn’t find our reservation and there was no vacancies. Manager claimed to cancel and process my refund still haven’t received it but I also charged twice and I’m still getting the runaround

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Mallory l

We went down to cedar point and the hotel was amazing. Great staff, nice area, great room it was clean would stay here again in the future.

Leisure Family

2/10

Poor

06 Jul 2025

Angela

The hotel smells and is dirty. The peep hole was broken and you can see right through.

8/10

Excellent

06 Jul 2025

Lisa

It was good. Nothing special but nothing wrong.

Leisure Family

8/10

Excellent

01 Jul 2025

Tracey

Clean friendly place for kids as well as teens. Great location for a good nights rest night before or night after a day of Cedar Point! Only bad thing was room was very damp feeling.

Leisure Family

4/10

Poor

01 Jul 2025

Tasha

The staff was nice and helpful as able but too busy at times to help in a timely manner. Having a mini fridge in the room was great! Property did not feel safe with lots of foot traffic around the area. Lobby was always hot, humid and musty smelling as well as rooms. Breakfast was sufficient but some staff rude about cleaning the area at exactly 9am.

Leisure Family_with_children

8/10

Excellent

30 Jun 2025

Steven

The property was nice,the rooms were clean. My only complaint was the poor satellite tv reception. Most channels were unwatchable which was very disappointing after a long day of travelling.

Leisure

2/10

Poor

30 Jun 2025

Alexander

The staff was friendly but not very helpful. The lobby & our room smelled musty. Loose tiles in the lobby. Mould and cracked tiles in the bathroom. The tv wasn't able to lock on any station. On the first night they told us it was the weather affecting the satellite reception. But the next night was worse with perfect skies outside. We called the front desk 6 times and was told they tried to reset the system, which failed. Then we called and they said they were waiting for the repair peple to return a phone call. Nothing happened. All night no tv. You pay to have simple room convenienced, and they cant deliver. The bathroom was dirty. Mold and cracked tiles in the bath area. Water stains on the wall facing the toilet. The sink had a years worth of dirt where it met the wall. I took my finger, made it wet and rubbed 2 inches of dirt away to show how easy it would be to clean it. I showed that to the front desk person upon checking out. They looked surprised but said nothing. This place doesn't seem to do basic cleaning or maintenance. After coming in after a busy day looking to relax and watch some tv, it was super disappointing. Also the room didnt even have a closet to hang up some clothes or jackets. The night manager gave us the old nobody else is complaining about the tv, like it was our fault. I asked to switch rooms for one with a working tv and was told none were available. I wouldn't recommend this place to anyone.
but said nothing.m. T

Leisure Family

2/10

Poor

29 Jun 2025

Zachery

WASTE OF MONEY

This stay was the worst stay I have ever experienced at a hotel. As soon as I entered the room I was met with a musty grungy smell. Turn the tv on and guess what it didn’t work for 3 whole days!! Kept glitching out and searching for signal. Thought ok i’ll watch youtube on my phone. Nope the Wi-Fi didn’t work. Breakfast? Sure if you want bananas that are a week past good. You could not pay me to stay at this place for a weekend again. Truly a horrible experience and a complete waste of money

Self

10/10

Exceptional

29 Jun 2025

LaTanya

Nice area with many amenities

Leisure Family

8/10

Excellent

26 Jun 2025

Michele

Adequate - nothing to rave about. Bed was comfortable.

Leisure Self

4/10

Poor

23 Jun 2025

Tennille

The pictures the hotel has posted are not accurate. Breakfast was pitiful. A waffle iron that no matter how much spray you use, your waffle sticks. The cereal was stale and no eggs or protein offered. The bar area they show, not opened nor is that space used. Our room was clean but shower was either freezing with no pressure or surface of the sun hot. It took some time to adjust. The staff was nice and helpful. Only bright spot for this hotel.

Family

6/10

Pleasant

23 Jun 2025

Stacey

lobby needs work, room was ok
Location was not the best

Leisure Friends

8/10

Excellent

19 Jun 2025

Danashia

Needs a little improvement giving old school but everything else was fine

10/10

Exceptional

11 Jun 2025

Paul

It was new and not fully operational.

Leisure Family

8/10

Excellent

10 Jun 2025

Olivia

I like the big blue lights welcoming you to a nice quiet and spacious stay..

Leisure Self

2/10

Poor

08 Jun 2025

Shala

When trying to have a shower in the morning, I got scolded and so did one of the other people that were down there complaining and all we got was sorry to hear not. Are you OK?
Is there anything we can do for you?
All I got was well thank you for staying here

Leisure Family

4/10

Poor

01 Jun 2025

Emilee

Room was still kinda dirty, dried vomit on the remote, lots of hair in the bathroom still, the room smelled like musty feet all the time, only entrance was the front door so the walk to our room was long. Really outdated room, bathroom floor was very sticky, the smell was strong throughout the entire hotel. Hardly any outlets in the room, the tv didn’t work really well, so we didn’t really use it very much. Will not stay there again. The staff was pleasant but the stay was not.

Friends_and_family Friends

2/10

Poor

26 May 2025

Nolan

FALSE ADVERTISING!!!This hotel seemed like a nice hotel. The reviews seemed okay, but with it being Memorial Day weekend, prices were outrageous for other locations. When we got to this hotel, neither of the computers at the desk were working. They had no rooms with one bed left, even though I booked our room about a month ago. When we made it past the front entrance, we entered this hallway which was filled with mayflies. The doors, windows, and lights were all swarmed with these bugs. It was absolutely disgusting. We hurried up the stairs, where there were even more bugs. The room itself was clean, nothing special. The bathroom was a little gross, neither of us felt comfortable showering in the shower because it didn’t look the most clean. For the beds, they were very uncomfortable. They were hard and felt like spring mattresses. The pillows were also extremely flat. There were no bugs in our room, thank goodness. In the morning, there were people standing outside of our room just yelling and fighting. I did not feel safe at all. When we arrived, we hurried in because there were a lots of people walking around outside that just seemed off. I did not feel safe in the parking lot or in the hallways of this hotel.
The pictures are very very deceptive. It looks like your average hotel: nice lobby, nice rooms, nice bar, but it is very far from that. The lobby is the only “updated” part of this building. The bar is not open. They don’t show the scary hallways or swarms of bugs.

Leisure Partner

2/10

Poor

16 May 2025

Louisa

Staff not very helpful

2/10

Poor

05 May 2025

Kiona

The people on my floor constantly disturbed us. Noisy and inconsiderate. No one did anything.
The water was brown when we got there.

6/10

Pleasant

05 May 2025

Candace

The hotel as a whole could use some updating. The staff was very nice.

Business Family

2/10

Poor

03 Nov 2024

Brian

Carpentry and paint work is horrible and look like a little kid did it. Bathroom was disgusting, there was pubes everywhere and mold. I wish I didn’t waste my money there. Then were I parked the workers parked inches from my truck and there’s a whole parking lot. I deserve my money back and rather sleep in my truck then sleep there again.

Leisure

4/10

Poor

13 Oct 2024

Neal

I booked this hotel over a few other local ones because it had slightly higher ratings. After staying there, I can't imagine why. The sign out front boasted \"newly renovated rooms.\" My room must not have been included. The problem started with Expedia, who gave me a worse rate than I would have been able to get walking in the door. They also charged me extra for breakfast, which was included in a regular room rental. The room itself was quite shabby. Stained carpet, stained bed spread, and a bathroom in poor condition. The toilet rocked when sat on - not properly attached to the floor. The grout on the tile floor in the bathroom was mildewed and gross. Lots of \"repairs\" made in the bathroom look like they were done by a child. For the rate charged, this room was not even close to a good value.
The staff was friendly, but seemed disorganized. Every night when I returned, my key no longer worked, so I had to get it re-coded. One morning another guest walked into our room. The front desk had checked them into our room while we were there. I can't help but wonder if that had happened multiple times while we were gone, which would explain our keys not working each night.
Overall a very disappointing stay. Probably one of the worst chain hotels I have had the displeasure of staying at, especially given the price.

Leisure Family

2/10

Poor

07 Oct 2024

amanda

Do not stay here!

Absolutely the WORST customer service ever! I pre payed and also pre placed a card on file for damages to which days in deducted from my card! All I had to do was grab my keys, the gentleman at the front desk had no record of any of this and demanded a card be on file for another $50 to which I had already did in my pre booking and even showed him the link! Told me that was no their policy. Oddly a couple came in behind me and he never mentioned one word of this. Hotels.com called and tried to speak with them and would not give a name. I had to drive 4 hours home with kids! Unreal and still refusing to give me a full refund! Do not stay with them

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Tyler

Had a great experience

Leisure Partner

10/10

Exceptional

13 Sep 2024

Mariah

Great room and service as well as a nice continental breakfast!!!

Leisure Partner

8/10

Excellent

07 Sep 2024

Raul

Close to everything

Leisure Family

10/10

Exceptional

02 Sep 2024

Saber

Nice people

8/10

Excellent

28 Aug 2024

Elizabeth

Front desk recommended Danny Boy delicious restaurant in town.

Leisure Partner

4/10

Poor

28 Aug 2024

Denise

When we checked in there was no AC in the lobby and it had a musty smell. The person at the desk was really nice but when we got to our room the bathroom was stained and disgusting and we didn’t trust to even lay on the beds so we booked another hotel and didn’t even stay here.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Kimberly

The shower needed work! Slow drain and outdated

Leisure Partner

10/10

Exceptional

21 Aug 2024

Gregory

I liked the clean appearance of the whole property.

Business_and_leisure Self

8/10

Excellent

15 Aug 2024

Tommy

Very friendly front desk clerk. Check in was smooth. Th room was clean. The cable connection was horrible. Bad reception. The shower head was weird. Very close to stores and restaurants. Walmart right next door. Breakfast was poor. Had waffles and yogurt and danish. Nothing hot cooked. Stopped here on the way to Cleveland and would probably stay again if ever in the area

Partner

6/10

Pleasant

01 Aug 2024

David

Great stat

10/10

Exceptional

29 Jul 2024

Scott

Great service

Leisure Family

4/10

Poor

26 Jul 2024

Gloria

Pricey for what we got. My son was double charged. No elevator. My handicapped mom had to walk up a lot of stairs and long hallways to get to our room. The toilet in our room leaked which made floor unsafe to walk on.

Leisure Family

6/10

Pleasant

24 Jul 2024

Charles Dane

The afternoon and even shift manager went over and beyond making sure things were fixed in the room for example an outdated hairdryer. Would stay again

Leisure Family

6/10

Pleasant

19 Jul 2024

Katie

Understaffed and mismanaged. 1 desk person for an entire hotel is ridiculous, the room was not cleaned because I didn’t put a sign on the door that I was never given. In two days I had to go to the front desk both times for towels and wait longer than 5 minutes for someone to show up.
On the flip side the room was clean but the bathroom was dated and could use a better cleaning. The hot and cold needed a mixing valve but yet again no one answered my calls at the front desk. Was not a great experience for me and my family.

Leisure Family_with_children