Name: Comfort Inn Sandusky
Address: 5909 Milan Rd., US 2 and US 250, Sandusky, 44870, US

4/10

Poor

21 Jul 2026

Nico

We arrived and our bedding and towels were stained. Literal feces on the wall in the bathroom. It seemed like maybe all the horizontal surfaces were wiped down but that was about it. We were moved to another room and that room was FILLED with mold everywhere. Went back to the other room. Took the seemingly cleaner bedding our new room and it had bed bug blood stains. Also mold on all the outdoor AC units. The breakfast was also very unappetizing. The pools were the only good thing about this stay.

Family_with_children

10/10

Exceptional

21 Jul 2026

nicole

It was a great stay, it was quiet even for being in the first floor. Staff was welcoming and so kind. The room was amazing the tub could get super hot and I loved that. The best was extremely comfy.

Partner

10/10

Exceptional

21 Jul 2026

William

Everything was good

Family_with_children

2/10

Poor

20 Jul 2026

Melissa

Absolutely horrible. Moldy. Damp. Broken locks. Smelly. Poorly maintained.

10/10

Exceptional

20 Jul 2026

Steve

Great pool and outside area

Family

10/10

Exceptional

20 Jul 2026

Kim

Outdoor Pool area was very nice.

4/10

Poor

19 Jul 2026

Roger

Asked a housekeeper which direction to the lobby.., \"no English\". Found a blood stain on the mattress. Other guests we very noisy. Parking lot is very rough.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Amy

Loved pool area and hot tub

Family_with_children

10/10

Exceptional

18 Jul 2026

Chantel S

Very clean and comfortable beds and rooms, breakfast was yummy and filling, loved the three double beds room for our five person family. Would definitely return.

Family

10/10

Exceptional

18 Jul 2026

Tiffany

Nice, quiet place. Very well kept.

6/10

Pleasant

18 Jul 2026

Daniel

The room did not feel very clean. But it is a good place to spend the nights.

Family_with_children

8/10

Excellent

16 Jul 2026

Rebecca

This is an older hotel that is desperately ready for some upgrades, but it is clean and everything we needed worked. It was understaffed, but the staff that was available was very helpful and went above and beyond. The pool was lovely, the location was great, and the price was right. If you are headed to Sandusky for any reason and don't want to spend an arm and a leg, this is a choice I would make again!

Family_with_children

8/10

Excellent

16 Jul 2026

Nicholas

The pool was good, with lots of places to sit. The room was good. Breakfast was okay, but thankfully lots of space to sit.

Family_with_children

10/10

Exceptional

15 Jul 2026

Velma

Everything was good at this hotel. Nothing extravagant but good.

Partner

2/10

Poor

15 Jul 2026

Jaclyn

Never again reserving here

Friends_and_family Friends

6/10

Pleasant

11 Jul 2026

Jose

If you’re looking for an affordable place to stay while visiting attractions like Cedar Point or Put-in-Bay, this hotel is a solid option. It’s a large property that accommodates many guests, especially during peak travel seasons, so it’s best to set realistic expectations. While it may not offer luxury accommodations or top-tier service in every aspect, it provides good value for the price and serves as a convenient base for exploring the area.

Friends

8/10

Excellent

11 Jul 2026

Chris

Pools had way too many people couldn't use them but other than that it was fine.

Partner

8/10

Excellent

10 Jul 2026

Scott

Nice basic hotel. Rooms a little dated but clean and comfortable. Breakfast was pretty good. Pools were clean and refreshing. Staff are very friendly.

Partner

8/10

Excellent

07 Jul 2026

Leeann

I like everything

6/10

Pleasant

07 Jul 2026

Nancy

In a five day stay our room was cleaned twice. We had requested towels - none available. We had requested our room cleaned daily- no staff available. Even though we rated this stay as okay - will not be back.

Partner

2/10

Poor

07 Jul 2026

Elshunta

If it hadn’t been a holiday weekend and if we weren’t traveling with another family, I would have accepted the loss and booked another hotel immediately.

The photos online are incredibly misleading. Upon arrival, the hotel lobby was hot and uncomfortable, as if the air conditioning wasn’t working. The front desk staff was polite and friendly, which was unfortunately the only positive part of our stay.

The outdoor pool was filthy, with cigarette butts floating in the water despite multiple “No Smoking” signs. We ended up using the indoor pool instead, which was only slightly better. The public restrooms throughout the property were also dirty and poorly maintained.

When we got to our room, the pillows were dingy and didn’t even have pillowcases on them. We had to ask housekeeping, who were cleaning other rooms, to provide pillowcases. At that point, I was so uncomfortable with the cleanliness that I drove to the Walmart down the street to buy Lysol wipes, disinfectant spray, and bed sheets so I could sanitize the room myself before sleeping.
The worst part came when we were checking out. As I stripped the bed in hopes the next guests would receive fresh linens, I noticed the sides of the mattress were heavily stained and soiled. Had I seen that when we first checked in, I would have left immediately, regardless of the holiday weekend. It was absolutely disgusting and unacceptable.
This hotel desperately needs better housekeeping standards and overall maintenance.

Family_with_children

6/10

Pleasant

05 Jul 2026

Rob

The outdoor pool was well maintained. Overall conditions a bit weathered but otherwise a good stay.

Family_with_children

8/10

Excellent

05 Jul 2026

Hai

Good hotel

Family_with_children

4/10

Poor

05 Jul 2026

Josh

Room was musty. Floors were sticky. Not bad for a couple but a family or a good idea

6/10

Pleasant

04 Jul 2026

Gerry

Room and Beds were old and not very inviting.

Family

6/10

Pleasant

04 Jul 2026

Gerry

Location was perfect when visiting Sandusky area. Room and beds were old and not very good condition.

Family

6/10

Pleasant

04 Jul 2026

William

Everything was good with the room it was just people letting their kids running up and down the hallway at 9:30 at night yelling at the top of their lungs

Partner

6/10

Pleasant

01 Jul 2026

Joshua

Hot tub and pool were so over chlorinated that it discolored my expensive swimsuit (that had been worn in multiple other pools). Indoor pool was not heated, cold. Breakfast was okay, waffle iron and sausage patties were the best. Housekeeping staff was by far the nicest we've ever experienced. When we had issues with our key being desensitized (even when keeping it away from other cards and electronics like we were told to), there was no help at the front desk for sometimes 30-45 minutes.

Family_with_children

6/10

Pleasant

01 Jul 2026

Armando

The comforter has stains on there. rug seem like they put new rugs over the old rug. Wi-Fi no good . Hot and cold water was not working property. But the free breakfast was good .

Friends_and_family Family

4/10

Poor

30 Jun 2026

Makarand

The carpet in the room was sticking. It was dirty. Not sure when was it cleaned last time.

They had limited vegetarian options for breakfast. As an example they had one type of yogurt. They had 3 types of meat in hot breakfast but no hash browns / potatoes.
Waffle had only one flavor.
No full fat milk.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Paul

There were stains upon stains on the blankets, pillows, mattress protector, etc. most of them being yellow, some being red, brown and other fun colors. We informed staff and she moved us to another room. The other room had significantly less stains, but still there. The rooms reeked of some sort of air freshener that was extremely overwhelming. Our card for our door wouldn’t work so check in took over 45 minutes of playing cat and mouse. Breakfast was provided, but it’s the type of food you’re scared to eat because you might get food poisoning. As for parking, it was pretty impossible for a pick up truck to fit anywhere, but it was also pretty busy. Parking lot and entryway were clean… but don’t let that fool you and think the rooms are the same. It’s definitely a cheap stay and you should keep your expectations low.

Partner

6/10

Pleasant

26 Jun 2026

Monica

It served the purpose. The persons at the front were meh at best. Not completely helpful nor knowledgeable. We joined friends for a baseball tournament and cedar point outing. So we didn’t do anything but cleanse and rest. However I will say I’ve stayed at better Comfort Inns.

Friends_and_family Friends

6/10

Pleasant

25 Jun 2026

elizabeth

Seems like they are letting this place go. It’s not horrible right now, but it’s not as clean as it could be and if you look around, you will see things here and there that need fixed and cleaned.

Partner

6/10

Pleasant

25 Jun 2026

Khloe

Breakfast was not that great. Waffle machine took very long to cook the waffle, cups needed to be filled to the top in order to have a full waffle. Sausage only need more of a variety.

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Casey

Minutes away from the mall, and kalahari resort

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Antoinette A

The staff was very friendly @ helpful. Breakfast not so good.

Family_with_children

6/10

Pleasant

21 Jun 2026

Mary

There was a smell entering the lobby. Common areas( entrances and staircases)weren’t cleaned the entire 4 nights stay. We had a balcony outside of our room and I called several times to have it cleaned as it was filthy and they NEVER came. The room was spacious but they need to do better with cleaning.

Family

6/10

Pleasant

21 Jun 2026

Sandra

Cleanliness didn’t seem to be a priority, bathroom was very dated and in need of refurbishing-also missing lamp on bedside table. Overall a very worn property, not worth the price!

Partner

4/10

Poor

21 Jun 2026

Tiara

There was a foul odor… not sure if there is mold in the walls or not. The carpet was disgusting, it felt dirty, I wouldn’t allow my kids to walk without something on their feet. The hotel is outdated and needs a deep clean.

Family_with_children

8/10

Excellent

19 Jun 2026

Christine

The rooms could use a little refresh but was clean and comfortable.

Partner

6/10

Pleasant

18 Jun 2026

Collin

The Good:

Staff: Very friendly and helpful, especially the front desk at check-in.

Room: Fairly clean, comfortable, and well-kept overall.

Indoor Pool: Nice indoor area and hot tub.

The Bad:

Room Details: Missed spots on the mirror, windows, and inside the mini-fridge. A couple of loose baseboards and small marks on the walls.

Amenities: Our jacuzzi room only had 2 towels instead of 4. The indoor pool and hot tub were packed, and the hot tub jets were very weak.

Outdoor Pool: The worst part of the stay. The water was dirty, and the ladder was broken, so we skipped it completely.

Partner

4/10

Poor

18 Jun 2026

John

Room was musty. Older mattress.

Self

4/10

Poor

17 Jun 2026

Leanne

We were in a section very far from the front desk. The vestibule was full of smoke both cigarettes and pot, it was difficult to walk through it was so bad. There was a fire alarm around 11pm and no one came around to check if we were all out, nor did they come tell us that it was ok to go back in. Overall this was a disappointing experience.

Friends_and_family Friends

2/10

Poor

16 Jun 2026

Tana

I was double charged and treated very poorly when trying to investigate why at the front desk. After 3 trips and 4 staff members it was resolved. After this our room keys kept stop working so we made multiple trips to get new keys to our room. I never want to see that front desk again to say the least. Poor customer service. Facility was okay for budget hotel.

Family_with_children

8/10

Excellent

16 Jun 2026

Andy

bed and room very comfortable. quite location

Partner

4/10

Poor

15 Jun 2026

Ryan

Staff was friendly and helpful. The overall hotel hallways smelled musty and although the room was decently clean, the switches were disgusting, broken outlets throughout the room, moldy caulking in bathroom around toilet and shower. Also broken furniture. The breakfast was gross and they stopped putting more food out even though more guests were coming in to eat and asking for it. I won’t be staying there again.

Family_with_children

8/10

Excellent

14 Jun 2026

Barry

I think that was he carpets need to be changed

Self

2/10

Poor

14 Jun 2026

Anna

The room looked so dirty & the sheets had stains on them there was an ant on one of the bed when we walked in the pool was okay couldn’t swim outside due to a party of dye there hair no room would not recommend

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Javi

We enjoyed the wonderful customer service and the complimentary breakfast!

Partner

8/10

Excellent

11 Jun 2026

Carmen

i WANTED TO TAKE A SHOWER BUT THERE WAS NO SHAMPOO IN IT SO IT SHOULD HAVE BEEN THERE AND VERIFIED BY CLEANING STAFF
THE FRONT DESK BLACK LADY WHEN WE CHECK IN WAS SOMEWHAT RUDE AND RACIST, SHE WAS SERVING BLACK PEOPLE VERY NICE BUT WHEN IT WAS OUR TURN SHE CHANGE COMPLETELY HER ATTITUDE

Business

10/10

Exceptional

11 Jun 2026

lisa

All was fine

Family_with_children

8/10

Excellent

10 Jun 2026

holly

our rooms were too far from the lobby and all other amenities

8/10

Excellent

09 Jun 2026

Keith

Breakfast was good. Over all. Nice stay and woold come again.

6/10

Pleasant

05 Jun 2026

Keith

Vending machine only took 1$ bills. There were no empty cups for the ice machine, Mattresses were too hard no comfort. There was no lotion or body wash as it was told in the brochure. We were locked out of the hotel key cards got disabled. The breakfast was awful.

Partner

2/10

Poor

04 Jun 2026

Andrea

Dirty and old. Never again.

Family_with_children

8/10

Excellent

04 Jun 2026

Thommesha

I had a nice time most the staff was nice but some were rude they do not like to answer front desk but other then that it was great will book again

Much love from Detroit

I’m out 🥳‼️

Partner

10/10

Exceptional

03 Jun 2026

Kelsey

The breakfast isn't the greatest. The eggs had a very off putting smell when there was eggs, and I wish bagels and cream cheese was an option.

Partner

6/10

Pleasant

02 Jun 2026

Samantha

Not worth the price.

Family_with_children

2/10

Poor

01 Jun 2026

Madeline

Half our room didn’t work and the staff tried to tell us we were wrong. The worst part was there were bed bugs and the management didn’t want to help us. They offered us $6 for laundry for four people and that was only after we continued to complain about it. Their initial response was just to make us check out and leave early and only give us a refund for the one night we stayed. Would not recommend this place to anymore.

Friends_and_family Friends

2/10

Poor

01 Jun 2026

Philip

Well our phone did not work in our room and the tub in the room the faucet was taken off so we could not use it for the jacuzzi tube. I complained and got no where. The phone was never fixed after I complained and our bed was not made or changed it was the same way we left it. so no it was not a good stay and if this reaches anyone i would like reimbursed some money for my stay if possible. my email is [email protected] or phone number 724-771-3721 thank you the staff was unhelpful also.

Partner

10/10

Exceptional

01 Jun 2026

Rebecca

Only complaint would be the rooms need larger TVs with better channels. Otherwise its a great facility

Self

10/10

Exceptional

01 Jun 2026

Noah

I was surprised to see they didn’t have more than basic cable but everything else was great!

Friends

10/10

Exceptional

31 May 2026

Sandra

Nice place to stay nice pool area clean rooms

Partner

10/10

Exceptional

29 May 2026

Mohammad

I’m end it’s not bad

Family

2/10

Poor

25 May 2026

Diana

Terrible experience!! Do not stay here.
WiFi was not working, room telephone was not working, there were only 5 working channels on the TV, no quiet hours. People were running and screaming through the hallways at 1am. No shampoo, tub was not working. I reached out to the hotel through their chat and got no response. Terrible customer service.

Family_with_children

10/10

Exceptional

24 May 2026

Bryan

Clean, up to date hotel. Slept very well.

Self

8/10

Excellent

20 May 2026

Sal

Staff was great ---- will return

8/10

Excellent

19 May 2026

Brittany

Room was clean hot tub was excellent

Friends_and_family Friends

6/10

Pleasant

18 May 2026

Matt

Dih breakfast, hot tub a lil chilly on Friday. Woman wanted in our room Saturday.

6/10

Pleasant

17 May 2026

Christopher

Room was clean no internet and the pool and hot tub was very very dirty

8/10

Excellent

17 May 2026

Terri

Room was clean and nice. Breakfast was not edible.

Family

6/10

Pleasant

15 May 2026

richard

The hotel was beautiful up front however we got a room in the back elevator didn't work ,our room was questionable enough I had zero confidence in trying the breakfast and we must have picked a bad weekend because there was kids running around the halls hollering playing and people out partying in the parking lot blocking one side and cops blocking the other side all in all a chaotic stay in an uncomfortable room will definitely stay away from comfort inn for future travels.

Partner

4/10

Poor

12 May 2026

Gust

The staff was great, however, the age of the hotel is showing. The television only has over the air reception. Several things not working in the hotel. The indoor pool was nice just outdated. Overall, it’s a three out of five stars. The price is right.

8/10

Excellent

12 May 2026

Robert

Convenient location, courteous and friendly staff, nice pool & hot tub. Adequate breakfast. Room was clean but unexceptionable. Great option for a budget motel.

8/10

Excellent

12 May 2026

Shavon

Hotel was comfortable, Breakfast was not great though

Friends_and_family Family

10/10

Exceptional

10 May 2026

Kendall

Breakfast 6/10 hot tub 9/10 staff 10/10 rooms need to be cleaned better.

Family_with_children

10/10

Exceptional

10 May 2026

Aimee G

Hot Hot tub Clean

10/10

Exceptional

09 May 2026

Damaris

Very clean room. The hot tub was very clean. Perfect for a quick getaway from home 😉. Variety of restaurants, stores anf dispensary nearby. Staff was very nice. They have a cple snacks, drinks and alcohol available for purchase at front desk. They dont have smart TVs just Flat screens with cable. I recommend bringing a tablet or laptop to watch movies or listen to music.

10/10

Exceptional

05 May 2026

Christine

It was great

Self

8/10

Excellent

02 May 2026

Phil

This property is close to a water park; so, the weekend activity will be the greatest. I saw more children during Saturday and Sunday. During the week there were very few customers. It was relatively quiet after Sunday through Thursday. The water park vacationers would return on Friday.

Self

4/10

Poor

27 Apr 2026

Rhonda

its was run down..the toilet backed up.my wife went to the front desk to tell them an he gave her as plunger..then the breakfast had cold eggs.the pool looked like it had not been cleaned in months...the key to the door did not work,,kids ran all over like its was a day care.. what as joke of a place to take....

8/10

Excellent

26 Apr 2026

Almoustapha

Nice place to say

Family_with_children

8/10

Excellent

25 Apr 2026

LaTonya

Staff were very accommodating. The food was fresh. Overall, the stay was good.

Family

4/10

Poor

21 Apr 2026

Michael

Rooms were filthy, more than one light was not working, outlets not working or missing covers, door deadbolt did not lock, and tv had limited channels. The overall condition felt more like a motel. Very dated. Staff were friendly and helpful however I cannot recommend this hotel, and will NOT be staying here if we travel to the area again.

Family_with_children

6/10

Pleasant

21 Apr 2026

Rachel

my room was not cleaned and towels were not taken for the 4 days we stayed there. had to ask for clean towels. the bathroom door did not close

Partner

10/10

Exceptional

19 Apr 2026

Mile

Everything

Family_with_children

4/10

Poor

19 Apr 2026

ERIK

There were spiders in the bathroom

6/10

Pleasant

19 Apr 2026

Brook

The sheets had stains on them and the blow dryer didn’t work

8/10

Excellent

17 Apr 2026

Jazmine

The next day we got in the shower to get ready to leave and it was like they cut the water off. Nothing was coming out in order for me to take a shower

10/10

Exceptional

12 Apr 2026

Robert

Clean room, friendly staff, clean pool, lots of hot/cold breakfast choices. Would definitely stay again if I'm in the area.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Brandy

Average place for the money. Not a huge selection for breakfast, but enough to fill you up. The pool area was clean, very strong with the chlorine. Hot tub isn’t super hot. The beds are small but comfy. The water is hot enough for one 10-minute shower before having to wait a couple hours to heat back up. Would stay again, wasn’t the most fancy but we got our monies worth.

Family_with_children

8/10

Excellent

12 Apr 2026

Lenora

The room was big and clean but the light bulb by the bed was blown. We enjoyed the pool and hot tub

Family_with_children

6/10

Pleasant

03 Apr 2026

Mariah

Rooms are clean, staff was nice. It’s a loud hotel. Doors slamming until almost midnight. Breakfast was the very basics and nothing else.

Friends_and_family Family

4/10

Poor

02 Apr 2026

Danielle

The room was clean the staff was not friendly ,did not have hot water the workers was fixing something in the hotel right I woke up early in the morning vacation you sleep in in the breakfast was not good , and would not go back

Friends_and_family Family

2/10

Poor

02 Apr 2026

Krystle

We woke up to no water

2/10

Poor

30 Mar 2026

Ana

Dirty

2/10

Poor

29 Mar 2026

Jodi

People fighting in hallways and loud. Doors to our room were not a tight shut and could hear everything. No washcloths in the bathroom and didn’t realize it til we showered. Won’t be returning

Partner

2/10

Poor

29 Mar 2026

Heather

Bathtub had a hair in it, Bathtub leaked onto carpet and floor. Faucet in sink leaked. Tv didn't work, elevator not working. Had to use stairs entire stay. Lights in room would flicker on and off by themselves. Smell of Marijuana in hallways that lingered into our room. People sitting in hallways in front of there rooms drinking beer. Pool water was milky dirty looking. Hottub was brownish looking. No towels in pool area. Breakfast was terrible. No coffee available 1st morning we stayed until later in the morning. Outside of building was dirty and unkeep. Trash can in bathroom was not emptied when 1st got in our room. All door handles and doors were sticky feeling. We had a adjoining room that you could see under the door.
If I could give it a negative review i would. It was terrible!!!!!!!!!!! Photos online were VERY DECEIVING!

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Patricia

The hotel was too noisy and pool too crowded. Friends of ours left early and went to different hotel because of the noise.

Partner

8/10

Excellent

27 Mar 2026

Jean

Comfortable bed