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One Acapulco Costera
Acapulco · Mexico
Av. Costera Miguel Alemán 16View location
7.8/10Very good842 Reviews
Cleanliness8.4/10 8.4
Service8.0/10 8.0
Comfort7.4/10 7.4
Condition7.8/10 7.8
Location8.8/10 8.8
Neighborhood8.4/10 8.4
Amenities7.8/10 7.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About One Acapulco Costera
The hotel is located in a quiet area of Acapulco's Port, close to the main tourist attractions and offering easy access to public transport links.
The city centre is just a few steps away, where guests will be able to find a wide range of shops, bars, restaurants, cafés and nightlife venues. The establishment features 126 rooms distributed in 15 floors.
The comfortable and spacious accommodation units are completely equipped and have been designed to guarantee a pleasant stay. Every morning, guests will be able to enjoy a delicious breakfast at the property's self-service restaurant.
The hotel boasts a swimming pool where guests have the opportunity to relax and take a refreshing dip. Other facilities include a parking area and laundry service. The hotel also offers a varied entertainment programme for adults and Wi-Fi connection throughout the property.
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With a stay at One Acapulco Costera in Acapulco (Costera Acapulco), you'll be a 5-minute drive from Parque Papagayo and 6 minutes from Arena GNP Seguros. This hotel is 2.6 mi (4.2 km) from Condesa Beach and 3.7 mi (6 km) from Papagayo Beach.
Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
-
Minimal age
18
-
Optional fees
- Self parking fee: MXN 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Casa de la Cultura
0.3 km / 0.2 mi
Naval History Museum
0.3 km / 0.2 mi
Icacos Beach
0.3 km / 0.2 mi
El Veladero National Park
0.9 km / 0.6 mi
Acapulco Convention Center
1.2 km / 0.7 mi
Acapulco Golf Club
1.5 km / 0.9 mi
Guitarrón Beach
2.9 km / 1.8 mi
Diana the Huntress
3.3 km / 2.1 mi
Playa El Morro
3.3 km / 2.1 mi
Condesa Beach
3.5 km / 2.2 mi
Diana Galleries Mall
3.6 km / 2.2 mi
Plaza Bahia
3.8 km / 2.3 mi
Botanical Gardens of Acapulco
3.8 km / 2.3 mi
Galerías Acapulco
4.5 km / 2.8 mi
Parque Papagayo
5.1 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 126
- hotel
- Airport
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Local and international calls
- Transfer serviceExtra charge
Show 19 more facilities & services
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Medical serviceExtra charge
- Smoke detector
- Lift access
- Luggage room
- Private pool
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Conference room
- Business centre
- Outdoor freshwater pool: 1
- Sun loungersExtra charge
- Breakfast
- Breakfast buffet
- Snacks
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Acapulco Costera
QUADRUPLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Acapulco Costera
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Acapulco Costera
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Acapulco Costera
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 19 m²ROO.QN
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Direct dial telephone
- Internet access
Facilities with extra charge
- Wi-fi
- Desk
- Cable TV
- TV
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Acapulco Costera
Room QUEEN SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Room amenities
- Wheelchair-accessible
- Direct dial telephone
- Internet access
Facilities with extra charge
- Wi-fi
- Desk
- Cable TV
- TV
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Acapulco Costera
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 19 m²ROO.2D
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Internet access
- Direct dial telephone
Facilities with extra charge
- Wi-fi
- TV
- Cable TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Acapulco Costera
Room TWO DOUBLE BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D
Room amenities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Internet access
- Direct dial telephone
Facilities with extra charge
- Wi-fi
- TV
- Cable TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about One Acapulco Costera
100
reviews shown
Maria
Everything good
Carlos Alberto
Ok
Kevin
Yes
julia
Nice hotel. Good location. Clean.
Staff were nice enough.
It's more like a high end hostel then hotel all facilities are communal. Rooms are tiny and have very limited thing no fridge etc
Staff were nice enough.
It's more like a high end hostel then hotel all facilities are communal. Rooms are tiny and have very limited thing no fridge etc
Fortuna
Was a very nice stay quiet hotel just would have loved the room AC to be a little cooler but besides this everything was very clean staff and breakfast was good
Brenda
Poor management skills.
Brenda
The management is unprofessional
The first couple of days were ok buffet
Style breakfast. After that food was ration
To one plate per guest. Stayed for 6nights
on Sep302024 when we asked for
Clean sheets manager said is not possible and
And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening.
They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning.
Felt so bad for ladies working there.
The first couple of days were ok buffet
Style breakfast. After that food was ration
To one plate per guest. Stayed for 6nights
on Sep302024 when we asked for
Clean sheets manager said is not possible and
And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening.
They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning.
Felt so bad for ladies working there.
Laura
It was great overall! The hotel was nice and also the staff was really helpful
Luis
Pour maintenance over all in the whole hotel
Misael
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Verified traveler
Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
Matthew
Loved it! ❤️
❤️
The included breakfast
Proximity to the beach
Proximity to restaurants and shopping
Comfortable beds
Cold air conditioning
The view from the pool deck
The overall cleanliness and upkeep of the place
💔
Cool maintenance needs to be improved greatly
The included breakfast
Proximity to the beach
Proximity to restaurants and shopping
Comfortable beds
Cold air conditioning
The view from the pool deck
The overall cleanliness and upkeep of the place
💔
Cool maintenance needs to be improved greatly
Matthew
Loved it
LOVED THE BED
LOVED THE WIFI
LOVED THE BREAKFAST
LOVED THE TV...
*I loved my bathroom all nice and big
*There are shops and restaurants and public transit within walking distance
There really isn't much to dislike..
LOVED THE WIFI
LOVED THE BREAKFAST
LOVED THE TV...
*I loved my bathroom all nice and big
*There are shops and restaurants and public transit within walking distance
There really isn't much to dislike..
Irasey
Normal
Esta bien para pasar la noche. Lo mas normal del mundo
Verified traveler
Bien
Bien
ZACHARY
It is my vacation
My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
Verified traveler
No quisieron hacerme válido un día un desayuno porque \"no estábamos en la lista\" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
Verified traveler
It’s a good place for a short stay.
Friendly staff, clean and comfortable.
Friendly staff, clean and comfortable.
Cecilia
No complains
Easy check in, confortable place
patrick
I’d stay again
Great place for overnight!
L D
Our only choice in Aca!
We had to be in Acapulco for an early morning medical appointment, so we went the day before and stayed overnight at ONE hotel on the Costera. What a great location! Lots of restaurants nearby and a Walmart basically across the street for some fun shopping. We love the buffet breakfast, especially the chilaquiles and the hot cakes, as well as the fresh fruit. The pool area is lovely and clean. The hotel is super quiet at night, and always clean. This is our only choice when we need to be in Acapulco.
Ricky
Just stayed for one night but were very happy, free breakfast was very good, pool and surrounding were very clean. Hotel is a little awkward to get into but still ok. Rooms was very clean and modern but small.
Mexico
Acapulco
Nicely located hotel, close to shopping, many restaurants and close to the beach, Facilities need renovation, specially towels and decoration. Pool is too small, with no service in the pool area. Was not able to use pool for limited space within 3 days - dissapointing.
TERRY
GOOD VALUE FOR MONEY
NO ACCESSIBLE ROOM ON ARRIVAL ALTHOUGH NEW HOTEL
FAMILY ORIENTED HOTEL WITH MANY FAMILIES AND CHILDREN
NEAR SHOPS /EATING PLACES
GOOD VALUE FOR MONEY
FREE WIFI
BE PREPARED FOR EARTHQUAKES
WOULD STAY THERE AGAIN
FAMILY ORIENTED HOTEL WITH MANY FAMILIES AND CHILDREN
NEAR SHOPS /EATING PLACES
GOOD VALUE FOR MONEY
FREE WIFI
BE PREPARED FOR EARTHQUAKES
WOULD STAY THERE AGAIN
patrick
Overall a pleasant stay.
Linda
Not as good a stay as last times
We have stayed at ONE several times during the past 3 years. We love the location, the reliable internet in the rooms, and the early morning free breakfast. However, we were disappointed this time. We didn't have hot water for showering. We did report it to the front desk and they sent maintenance who fixed the problem, but we were then checking out. We were also disappointed with some changes to the breakfast, and some of the hot items were cold. When we mentioned that to the staff, we were told the items were hot. Not a good response.
lilly09
Nice, average.
Good for last minute average hotel. Close to the beach. Good for the price.
Delmar
Hotel Acapulco Costera One
I just finished a stay at the above Hotel, and was pleased with my stay. I would recommend this hotel, based on my experience. Good location; within 3 block walk to beach, and the Costera makes for a pleasant walk for exercise, as well. Pleasant staff who do seem to care about their guests, as well!
Linda
another great stay
This was our fourth time staying at this hotel. We were disappointed to not have any hot water in our room. Our next door neighbours, our friends, had hot water; so it was just our room that had a problem. As usual we appreciated the wifi in the rooms and enjoyed the excellent breakfast. It's great that breakfast is ready by 6am, so we can enjoy it before our morning appointment.
David
Good quickly hotel
its a good place
Jorge
Nice clean place, value priced, friendly staff.
This was all I needed, central to the locations I wanted to visit, very convenient for my needs.
lg
Professional staff working there
Hotel one is a nice hotel in front of the costera beach in Acapulco, the hotel staff is very professional and kind my kids and I loved staying there
Linda
most convenient for us
I booked a 2nd room for our friends. That is why I have been invited to write a 2nd review for our stay. We had rooms very close together, so that was real convenient. We all prefer this hotel because the internet works in every room, and because the very good breakfast is available at 6am, which means we can actually enjoy the complimentary breakfast before we have to go our morning medical appointment, which is the reason we were in Acapulco.
Linda
I like ONE
We had to go to Acapulco with our friends for a medical appointment, and had to stay overnight. This was our 2nd stay at ONE. I really love the breakfast, especially the chilaquiles, and also find it very convenient that it is available at 6am. The rooms are a bit small, but comfortable anyway. The staff was more friendly this stay that during our last stay 3 months ago. I also appreciate that the internet works in every room. We must make this trip every 3 months, and we plan to stay here again next time.
Linda
will stay here again
For us, this was a great location. Everything seems \"small\" in this hotel, from the size of the elevator to the size of the rooms- not much room to \"change places\" or move around, but adequate for the amount of time we spent in our room. The breakfast was very good.
Patrick
Budget hotel within walking distance to the beach
This hotel was located on the main road in the tourist area in Acapulco. It is not directly on the beach... The beach is about 3-5 minutes walk away. There is a small pool area. The included hot breakfast was great! The room itself was adequate, but very \"budget\".
Verified traveler
Not expensive, staff is welcoming, near the sea
Very good expérience in Acapulco !
Hôtel clean, well located, very nice staff
Hôtel clean, well located, very nice staff
Maria
My first time stay at One Hotel
Love it had a great time would definitely recommend it to friends
Verified traveler
I did not sleep at all last night ...
The place is beautiful, clean, and centrally located. I was pleasantly recieved upon check in and quickly I was off to my room overlooking the pool. I arrived in Acapulco to enjoy the welcoming of 2014, the only problem was that every morning and I mean early I had a knocking on my door. I goy up to see who it was and it was maid staff asking If I wanted my room cleaned. I asked what time it was and that I had not retired to the room until early that morning and that I would notify them when I left the room so the could come and clean it. Again the next morning bright and early I had a knock for the same reason, different person but same question. gain I asked what time it was and told them I was sound asleep and that I had just come back to the room hours before around 330 am. The next day was New Years Day, and I arrived at the room around 4am only to have a call at 8am asking if I was ready to have the room cleaned. The following day I was off to starbucks for some coffee and told the lady in the hallway that I was just going for some coffe and would be right back to shower and that they could clean the room while I was out. I told her I would be back in about half an hour, she said ok Ill be waiting for you to notify me so I can make up your room. Less that thirty minutes later when I came back to room 207 the same lady I had told I was going out for coffee was inside already cleaning my room !!
JR
NICE, CLEAN, GOOD STAFF, CLOSE TO BEACH
THE STAFF WERE VERY USEFUL IN ANSWERING SEVERAL QUESTIONS ABOUT THE AREA AND HELPING ME WITH THE WIFI IN MY CELL PHONE. THEY WENT AN EXTRA MILE!
Verified traveler
Not suited for families!
This hotel should be named half and not one!! Rooms VERY small!! The only family that would like it is the Smurf Family!! Towels very old and thin!!No air conditioning in hallways or elevator!
TimandVelia
GREAT BREAKFAST! Beach right around the corner
The hotel security was terrific, staff knowledgeable--kind of stark, but had everything anyone could want like TV, plenty of towels, terrific free wifi and breakfast. We would stay again.
Maria Elena G.
Acapulco
Thoroughly enjoyed the vacation and hotel. Can't wait to go back.
Kate
Great Hotel
Very clean. Awesome staff. Beautiful pool. Be careful about google mapping the address...it is not accurate. Make sure to look at the map on the hotel's website.
Ruben Alvarez
Habitación limpia y cerca de la playa
Barnard
Habitaciones limpias y EV CHARGERS para autos eléctricos con varias alternativas.
Moisés
mal serviçio y pésimo desayuno
gerardo
Desayuno muy bien !
Noely
La ubicación me parece muy favorable, porque hay muchos sitios que puedes descubrir caminando , la zona cuenta con muchas opciones de restaurantes y de los mejores calificados.
Estefania
Nos quedamos una noche y estuvo muy bien, sin problemas con la habitación, el estacionamiento, el desayuno, el internet funciona muy bien, todo bien. Cumple las expectativas.
Rommel
El hotel ya esta un poco desgastado, pero en muy buena localizacion
JOSE
Cómodo limpio las almohadas regulares todo lo demás muy bien
ALEJANDRO
👍muy bueno
Jose de Jesus
Hay que tener presente que el elevador en ciertos horarios tiene mucho trafico
RODRIGO SAID
Muy lindo muy bueno buena atención
María del Rosario
Bien
L FERNANDO
Bien ubicado
Manuel Alejandro
Ha sido la peor experiencia que he tenido en un lugar, entiendo que después del huracán Acapulco está en reconstrucción, pero esta propiedad no es lo que parece en fotos: la chapa de la puerta no servía, no tiene mantenimiento todo el departamento, el mini split no servía pues hacía mucho ruido y enfriaba bastante poco, después me acosté para descansar y las almohadas apestaban a sudor (olía a que no servía habían lavado en mucho tiempo), y lo peor, quise descansar del viaje y albañiles estaban en el departamento de a lado con la música a todo volumen y haciendo mucho ruido. Y se veía que no habían limpiado porque había una cucaracha muerta.
Sin duda, la publicidad del lugar es engañosa y todo el edificio está en malas condiciones, NO alquilen ese lugar porque tampoco responden por esos detalles y lo tratan a uno de mentiroso, se quedaron mi dinero, no quisieron devolverme nada y tampoco se hicieron responsables por revisar lo que yo comentaba. La mujer que se encarga de revisar todo te contesta hasta horas después, me tuve que salir de ahí a la hora y los cuatro días que contraté no se hicieron responsables, incluso avisando de todo los imperfectos. Viajeros las fotos NO son actuales, NO se hospeden ahí.
Sin duda, la publicidad del lugar es engañosa y todo el edificio está en malas condiciones, NO alquilen ese lugar porque tampoco responden por esos detalles y lo tratan a uno de mentiroso, se quedaron mi dinero, no quisieron devolverme nada y tampoco se hicieron responsables por revisar lo que yo comentaba. La mujer que se encarga de revisar todo te contesta hasta horas después, me tuve que salir de ahí a la hora y los cuatro días que contraté no se hicieron responsables, incluso avisando de todo los imperfectos. Viajeros las fotos NO son actuales, NO se hospeden ahí.
JOSE
Nuevo y muy buen estado de las instalaciones
Jose
El desayuno el mismo de siempre: huevos en alguna presentacion, chilaquiles con totopos de milpa real, jugos, cereal (solo dos tipos), sipa fria y frijoles; el Cafe estaba rebajado, ojala por el precio la comida hubiera estado más sabrosa. Nos llevaron al Fiesta Americana de cortesia a ver si comprabamos uno de sus paquetes tipo membresia, ese desayuno si era digno de, pero les contamos oara que sepan en caso de que les ofrezcan un desayuno gratis allá es para eso, asi que mientras desayunan con vista al mar les van a estar vendiendo una membresia. La habitacion super pequeña, eramos 3 y apenas y nos acomodados pero bueno por el mismo precio despues me aparecieron otros hoteles y mejores, una experiencia más
Areli Judith
Tranquilo y agradable lugar
Elizabeth
Todo muy bien
Ana Claudia
El desayuno más o menos. Ellos me asignaron un lugar de estacionamiento y le dieron un rayón a mi coche
Sergio
El desayuno está hecho al aventon, si tomaran un poco más de enfoque estaría espectacular..
Patricia Michell
Buenas tardes el desayuno estaba bien el personal amables todo limpio el problema fue las habitaciones estaban muy pequeñas para el precio muy alto el precio las habitaciones muy pequeñas y las ventanas super pequeña oarecia una carcel y luego llame a Expedia me atendieron pero tuve qte llamar varias veces para qte llamara al hotel querían qte pagara 100 dólares mas por tres cada habitación si qyerian cambiar de habitación igual todo era pequeño después de comprar por Expedia mas de 15 años comprando voletos de avión y comprar paquete de vacaciones en hoteles comodos amplios este hotel fue el mas pequeño qye vi en mi vida y la primera y última última vez qte compro en Expedia ya después qte se hicieron famosis ahora los clientes no importan gracias por carne la oportunidad de decir lo qte paso y Los sueños del hotel por favor remodelen y pongan balcones y las habitaciones qte sean más amplias gracias
Yara
Sip
Adrian
El hotel esta muy limpio y bien conservado. La ubicación tambien es muy buena para disfrutar de Acapulco.
Marco Antonio
Muy buen trato
Juan Carlos
Las remodelaciones no deben ser por la noche , menos en horario de madrugada no dejan dormir
Ruth Margarita Hernandez
EN BASE A SU PREGÚNTALA RESPUESTA ES SI, Sin embargo LA HABITACIÓN MUY CHICA Y SIN VENTILACIÓN !!!
Claudia
La habitación es impecable y la atención es buena, solo el desayuno es siempre huevo y nada más y no hay vista al mar, solo se ve por una ventanita que no se abre, publicidad engañosa
NeNa
Mmm lo accesible de costo
Claudia angelica
Habitación impecable y servicio excelente
Nayeli
El personal fue amable y el desayuno muy bueno
EDUARDO
Habitación muy pequeña, pero muy limpia
Luis
LA HABITACION LIMPIA PERSONAL MUY AMABLE
Anais
Limpio
Elizabeth
Terrible que no se pueda acceder directamente al estacionamiento
andres
Buen hospedaje pero habitación muy chica para el costo en la temporada.
Jorge
La limpieza impecable
Tiene lo necesario para una estadía cómoda.
Lo que a mi consideración es muy engorroso es tener que dejar una identificación para tener toallas para la alberca cuando ya eres un huésped y el acceso es restringido
Tiene lo necesario para una estadía cómoda.
Lo que a mi consideración es muy engorroso es tener que dejar una identificación para tener toallas para la alberca cuando ya eres un huésped y el acceso es restringido
Sandra
Nos brindaron facilidades para secar nuestro equipo de buceo y cuando estuvo seco lo resguardaron.
Muchas gracias!
Muchas gracias!
Alberto
Me cobraron 100 pesos por el estacionamiento y aquí decía que ya lo incluía
Jose Alejandro
Todo excelente. Recomendado
NOE
La habitación estaba limpia. Una pata de la cama estaba rota.
Jaime
Todo bien
samuel
TODO EXCELENTE
Pamela
Excelente servicio, cuarto limpio y desayuno rico
Alan
Muy amables
Erik
No t
jose luis
todo está perfecto
Lucía
pedí una habitación con una cama queen y la que tenía era doble cama aparte estaba bastante sucio y en la recepción son groseros
Yesenia Anahi
Son muy pequeñas las habitaciones y en la que estuvimos
Ivan
Habitaciones con dos camas muy reducidas y las camas tamaña ente individual y matrimonial .
Francisco
La limpieza el personal de recepcion algo serios no amigables pero bien
Agustin
Muy bien ubicado, el estacionamiento es una pesadilla con las rampas, y los elevadores lentisimos. AUqiue el personal muy amable
Alejandro
Es un lugar perfecto, ya sea para hecer uso en plan vacacional como laboral. Excelente ubicación, el personal muy amable.
Victor Alfredo
La atención y la limpieza de 10 solo que la distribución del cuarto esta demasiado apretado
Jorge Gonzalo
El día q llegamos al hacer el checkin muy mal trato de las personas de recepción muy muy malo
Mary
Excelente en general
Pedro
Excelente servicio
Location & surroundings
One Acapulco Costera
Av. Costera Miguel Alemán 16, Acapulco, Mexico
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One Acapulco Costera
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