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Hotel Bali-Hai Acapulco

Acapulco · Mexico

Av. Costera Miguel Aleman, 186View location

7.6/10Very good497 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort6.8/106.8
Condition7.2/107.2
Location8.6/108.6
Neighborhood7.8/107.8
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Bali-Hai Acapulco

Located on Acapulco's main avenue, just one block from the longest beach, this hotel offers convenient access to the port and is a 25-minute drive from Alvarez Airport (25 km). The 121-room hotel welcomes guests with a lobby, restaurant, and bar.

Additional amenities include a travel agency, ample parking, fax and laundry/dry cleaning services, safety deposit boxes, Wi-Fi, room service, medical assistance, and babysitting services. The hotel also offers accessible facilities. Each air-conditioned room features a bathroom with a shower, TV, minibar, refrigerator, phone, and a pool view.

Guests can enjoy two swimming pools and a beach club with various water activities.

Read more about this hotelShow less

Located in Acapulco (Costera Acapulco), Hotel Bali-Hai Acapulco is within a 10-minute walk of Condesa Beach and Diana the Huntress. This hotel is 0.7 mi (1.1 km) from Parque Papagayo and 3.1 mi (4.9 km) from La Quebrada Cliffs. Make yourself at home in one of the 121 air-conditioned guestrooms.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available No elevators Events/parties not allowed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of MXN 200 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Bahia 0.1 km / 0.1 mi
Diana Galleries Mall 0.3 km / 0.2 mi
Condesa Beach 0.5 km / 0.3 mi
Diana the Huntress 0.5 km / 0.3 mi
Playa El Morro 0.6 km / 0.4 mi
Galerías Acapulco 0.6 km / 0.4 mi
Parque Papagayo 1.2 km / 0.8 mi
Papagayo Beach 1.3 km / 0.8 mi
Hornos Beach 2.2 km / 1.4 mi
El Veladero National Park 2.3 km / 1.4 mi
Icacos Beach 2.3 km / 1.4 mi
Acapulco Golf Club 2.4 km / 1.5 mi
Tamarind Beach 2.9 km / 1.8 mi
Playa Las Hamacas 2.9 km / 1.8 mi
Acapulco Convention Center 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 16 more facilities & services
  • LaunderetteExtra charge
  • Hotel safe
  • Garden
  • Terrace
  • Luggage roomExtra charge
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • TV lounge
  • Picnic
  • Deposit on arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Bali-Hai Acapulco

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Bali-Hai Acapulco

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Bali-Hai Acapulco

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 34 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable3 photos

    Hotel Bali-Hai Acapulco

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Sofa bed, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom
    • Cable TV
    • Alarm clock
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Minibar
    • TV
    • Direct dial telephone
    • Toiletries
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hotel Bali-Hai Acapulco

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Bali-Hai Acapulco

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Hotel Bali-Hai Acapulco

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Toiletries
    • Bathtub: 1
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Bali-Hai Acapulco

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Bali-Hai Acapulco

7.6
Very good
497 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
6.8 /10
Condition
7.2 /10
Location
8.6 /10
Neighborhood
7.8 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
12 May 2026
José
Sólo quiero comentar que el personal de recepción no tiene un control de atención al cliente. El check in era a las 3 de la tarde y me entregaron la habitación 85 minutos más tarde. La perilla de la puerta del baño ya se está cayendo. Hubo un día que el personal de limpieza no pasó a la habitación. De ahí en fuera todo estuvo excelente 👌
Family_with_children
6/10
Pleasant
08 May 2026
Asminda
El hotel tiene buena ubicación, pero carece de buenos servicios, uno tan elemental como wifi
Partner
8/10
Excellent
23 Feb 2026
Julio Cesar
El mantenimiento de las habitaciones no es del todo bien, no me dieron control para el aire acondicionado, supuestamente hay horarios, para uso de las albercas y bar, y había gente tomando a las 2 am no dejaban dormir.
Family_with_children
10/10
Exceptional
20 Feb 2026
Francisco J
The room was very clean, and I love to stay there, everything was great, thank you.
10/10
Exceptional
21 Aug 2025
Efrain
The hotel is good
Leisure Family_with_children
10/10
Exceptional
15 Aug 2025
Jacqueline
Very professional staff, safe, amazing pool and great pool bar
Business_and_leisure Self
4/10
Poor
15 Aug 2025
Karl
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Leisure Partner
8/10
Excellent
31 Jan 2025
zully
Located in a good area
6/10
Pleasant
19 Jan 2025
Joyce
Friendly staff, nice location close to the beach.
Leisure Partner
4/10
Poor
07 Jan 2025
Arturo
las habitaciones no estaban disponibles a la hora de mi llegada que fue a las 6 pm y ni así las tenían, las regaderas con muy poca agua, sobre todo que fue una muy mala experiencia para la familia que era su primer visita en este hotel, ahora si me dejaron mucho que desear con el mal servicio
creo yo que al contratar por medio de ustedes el trato que nos dan es diferente, porque ellos prefieren que sea directo en el hotel
Leisure Family_with_children
10/10
Exceptional
22 Nov 2024
Rafael
Muy bien ubicado y muy buen precio
Partner
10/10
Exceptional
09 Nov 2024
BLANCA
Good
Leisure Family
10/10
Exceptional
09 Nov 2024
BLANCA
They need to renew their bathrooms
Leisure Family
10/10
Exceptional
25 Aug 2024
Mijail
Front desk staff was kind, bell men was new so it’s ok
Leisure Family
4/10
Poor
17 Aug 2024
Carina
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Leisure Family
6/10
Pleasant
13 Aug 2024
Oscar
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Leisure Family
8/10
Excellent
20 Oct 2023
Miguel
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Leisure Partner
6/10
Pleasant
28 Sep 2023
Fernando
It’s ok
6/10
Pleasant
09 Sep 2023
Marilu
A la propiedad le falta mantenimiento, hay goteras de el techo, se tapaba constantemente el desagüe de la regadera y el baño. Las toallas se ven viejas, al entrar a la Anita ion la cama se veía como si alguien hubiera estado acostado y le preguntamos al botón que si estaba seguro de la habitación estaba limpia.
Business_and_leisure Family
10/10
Exceptional
06 Sep 2023
Efrain
It was a good place
10/10
Exceptional
11 Mar 2023
John
Price location staff all great
Leisure Partner
8/10
Excellent
16 Aug 2021
Verified traveler
This a beautiful old hotel, is the perfect place to leave suitcases, be able to take a nice shower, sleep with air conditioner, enjoy the pool. This Hotel is close to everything, to the ocean, transportation, restaurants, shopping malls, convenience stores.
This incredible old Hotel need a good investment to make it as beautiful as in the best years of Acapulco.
Business_and_leisure Family
10/10
Exceptional
01 Jun 2021
Verified traveler
The hotel was very nice, the pool was great when there is few people. Very close to the beach, and the rooms a little outdated but very comfortable. And a very good price!
Leisure Family
10/10
Exceptional
28 Oct 2018
john

Nice place

Nice old fashioned motel type place in the heart of everything. Ocean is across the streets, bars, restaurants, shopping right there.
Partner
10/10
Exceptional
07 Jul 2017
Verified traveler
Nice pool clean rooms and it's on a great zone food and shopping is close
6/10
Pleasant
03 Feb 2016
Eugene

good location, basic comforts and friendly service

The hotel was a short trip from the bus station on the main coastal road so excellent location but quiet environment with two relaxing pools. The room facilities were basic, and we had to ask for shampoo. The staff were friendly and even helped to retrieve two credit cards we had managed to leave behind upon check-out.
Partner
8/10
Excellent
07 Jan 2015
Heidi

Thanks for the great stay!

This is a great family oriented hotel. Though on the no frills side, it has a great no frills style that was low key and perfect for a family on a budget. The location is excellent with lots of shops nearby and the beach right across the street. I would definitely return with my family and it was a hit with our teenage daughters! The pool was a definite added plus.
Family
4/10
Poor
29 Oct 2013
Chuck

You get what you pay for

I felt as though I should be paying by the hour versus the day. The first thing they demanded was a deposit for the remote control even though I insisted I would not use the tv. Then I was handed a standard schlage key that could easily be copied at any Walmart or hardware store. The safety I felt in the room for myself and my things was underwhelming. Luckily with just 1 free electrical outlet in the room I didn't need to worry about leaving any expensive electronics out. The room was what you would expect for the price, but, I feel sorry for anyone who didn't get a discounted rate.
6/10
Pleasant
18 Dec 2010
rikki

did the job

I would call this a motel not a hotel but that is ok. clean, centrally located, nice pool, free wifi, air con. a bit dated but all in all a comfortable stay!
Partner
10/10
Exceptional
29 Jun 2026
Jose Andres Gutierrez
Muy buena ubicación e instalaciones limpias
Self
10/10
Exceptional
28 Apr 2026
Andrea
“La propiedad me pareció muy limpia y cómoda. El personal fue amable y atento en todo momento. Me gustó mucho la alberca y el aire acondicionado funcionó muy bien. Como punto a mejorar, solo sugeriría revisar que la habitación esté lista antes del check-in.”
Friends
8/10
Excellent
22 Apr 2026
Raul javier
La habitación estaba descuidada!
10/10
Exceptional
23 Mar 2026
Sully
Esta bien pero si llegas antes no te resguardan el equipaje
Partner
10/10
Exceptional
12 Mar 2026
Rodolfo
Es una buena opción, precios acorde a lo q ofrece el hotel, biena atención del personal, limpio, y lugares cerca para comer, oxxos, 3b
Family
10/10
Exceptional
12 Mar 2026
Iván
Súper servicio todo listo todo en orden recomendable
Self
8/10
Excellent
27 Feb 2026
cesar edilberto
El personal fue amable y la habitación estaba siempre limpia
4/10
Poor
23 Feb 2026
AURELIA
Me asignaron el cuarto 236, parte superior de la edificación, ingresé aproximadamente a las 15:00 hs. Solo deje mi escaso equipaje y salí de inmediato , regrese por la noche y estuve dos horas soportando el ruido de las calderas, baje a la administración y pedí una explicación, el recepcionista se comunicó con un trabajador y solicitó apagaran el equipo, tardo' aproximadamente 40 minutos en apagar el ruido, de tal mala suerte que a la media noche pude conciliar el sueño, mala experiencia deje el hotel a las 5:45 , antes de amanecer.
Partner
2/10
Poor
20 Feb 2026
Gery
Servicio pésimo, las personas que trabajan en recepción te atienden de manera despota y con una cara muy despectiva. Aunque el personal de limpieza es muy agradable, sobre todo Mari Tere que fue quien nos ayudó con el aseo, ella excelente servicio. Habitaciones muy anticuadas y descuidadas, no volvería a hospedarme ahí.
Family_with_children
10/10
Exceptional
11 Feb 2026
Concepsion Ariana
La atención es buena, las instalaciones limpias, la ubicación excelente
Leisure Family
10/10
Exceptional
05 Feb 2026
Rodrigo
La habitación muy agradable, siempre limpia, cómoda y muy acogedora, la alberca estaba muy tibia y todo muy agradable
Leisure Partner
10/10
Exceptional
03 Feb 2026
Norma
Todo perfecto nos fascinó la alberca
Leisure Family
2/10
Poor
02 Feb 2026
Paola
Pésimo
Leisure Family_with_children
10/10
Exceptional
02 Feb 2026
alfredo
Excelente servicio del personal
Business_and_leisure Family
8/10
Excellent
02 Feb 2026
ENRIQUE
En general el hotel está limpio y el personal es accesible.
10/10
Exceptional
31 Jan 2026
jorge
La habitacion tiene lo esperado, el personal muy anable.
Leisure Partner
10/10
Exceptional
28 Jan 2026
alfredo
Personal amable aire acondicionado enfría bien
Business_and_leisure Family
2/10
Poor
27 Jan 2026
Pedro Ozuna
el hotel me dio una habitacion donde en las almoadas habian chinches en las 4 almohadas y me ícaron he jicieron ronchas las personas del lobby en ves de apoyarme con algiuna medciina o llevandome con un doctor por el tipo de ronchas solo me dijeron no te vas a morir y me cambiaron de havitacion pesimo servicio quede decepcionado NO recomiendo este hotel
Business Partner
10/10
Exceptional
23 Jan 2026
Diego
Excelente gracias solo hay que prestar atención en el servicio de agua caliente
Leisure Family
10/10
Exceptional
22 Jan 2026
Erika
Habitaciones limpias, personal muy atento y con excelente servicio al cliente.
Se cumple con el reglamento y a las 10 pm esta muy tranquilo. (No ruido).

100% recomendable.
Leisure
10/10
Exceptional
21 Jan 2026
Antonio
Si todo excelente gracias
10/10
Exceptional
20 Jan 2026
Emily
Tiene buen aire acondicionado, lugares cercanos para comer y la playa está cerca
Leisure Partner
8/10
Excellent
19 Jan 2026
amado
la regadera no es lo mejor pero hace su función
8/10
Excellent
17 Jan 2026
Emanuel
Todo muy bien !
Leisure Family_with_children
8/10
Excellent
14 Jan 2026
MARISOL
El aire acondicionado funciona de maravilla
Leisure Partner
10/10
Exceptional
10 Jan 2026
Denis
Todo muy bonito
10/10
Exceptional
10 Jan 2026
Denis
Las habitaciones están impecables
Leisure Family_with_children
10/10
Exceptional
09 Jan 2026
Yazmin
Limpia
El personal muy atento
Todo bien
Leisure Family_with_children
10/10
Exceptional
08 Jan 2026
jose luis
La hubicacion, personal y poca gente.
Y no subir escaleras o elevadores
Muy a gusto
Gracias
4/10
Poor
22 Nov 2025
eGas
Pésimo que no tengan agua caliente!! Y peor que lo justifiquen con que solo es agua tibia.
Business
10/10
Exceptional
21 Nov 2025
Berenice
Todo muy bien lo
Recomiendo ampliamente
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
senorina
Todo muy bien
Friends_and_family Family
6/10
Pleasant
18 Sep 2025
luis manuel

Malisimo

Horrible la habitación, todo viejo y roto
10/10
Exceptional
03 Sep 2025
Fernando
Excelente
4/10
Poor
24 Aug 2025
Miguel Angel
En cuanto limpieza terrible
4/10
Poor
21 Aug 2025
MIGUEL ANGEL
El trato del personal es muy bueno, más por parte de Salvador el Bartender es una persona muy amable, lo único malo es que la habitación donde nos hospedamos el primer día estuvo bien pero el segundo la cama está llena de chinches y terminamos mi pareja y yo llenos de ronchas, quizás las sábanas que colocaron las tienen en algún lugar donde pudiera estar infestado, si recomiendo antes de que les entreguen la habitación se cercioren y de igual manera sugerencia al hotel hacer constantes fumigaciones, por todo lo demás agradecido de la estancia pues el personal reitero es muy amable y muy amable y el restaurante 10/10
Leisure Partner
6/10
Pleasant
14 Aug 2025
CRISTINA
Bien
4/10
Poor
11 Aug 2025
Rodrigo Alfredo
Al llegar en la habitación solo habia una toalla de baño se solicito la segunda ya eramos dos adultos, nunca fue puesta, se pidio se arreglara una ventana tampoco hubo respuesta, el aire acondicionado no funcionaba.
Leisure Family
10/10
Exceptional
07 Aug 2025
danna
Es la segunda vez que me ospedo en este hotel la verdad todo el personal super amable y super atentos todo 10/10
Leisure Family
4/10
Poor
06 Aug 2025
Jesus

Aspecto deteriorado sin mantenimiento

La regadera se ve sucia y sin mantenimiento, habia humedad en las paredes y la pintura cayéndose por el salitre.
Friends_and_family Friends
4/10
Poor
03 Aug 2025
Gerardo
No fue lo que esperaba, descuidada, sucia, mucho ruido.
Leisure Family
8/10
Excellent
01 Aug 2025
Francisco
Muy bien!!!!!
Leisure Family
8/10
Excellent
31 Jul 2025
Eduardo
Pequeños detalles por remodelar
2/10
Poor
07 Jun 2025
Roberto
Servicio terrible en la facturación,
La factura NO me la entregaron por el total del pago. un 35% menor a lo que pague,
¿Esto donde se reporta?
Business Self
8/10
Excellent
31 May 2025
Rosario
Hotel un poco descuidado y los muebles viejos. Cortinas sucias y toallas muy percudidas
Business
10/10
Exceptional
31 May 2025
Ana Karen
Me gustó mucho tranquilo anotación limpia solo si las llaves de la regadera gotean a mi si me tocó agua caliente para bañarme y todo limpio y tranquilo
Business Family_with_children
10/10
Exceptional
30 May 2025
Danna
Todo el personal muy amable está súper céntrico me gustó mucho
Leisure
10/10
Exceptional
28 May 2025
MariaIdolina
excelente
10/10
Exceptional
19 May 2025
Yvan
Precios buenos, cuartos mas o menos pero sirven su proposito
Leisure Partner
10/10
Exceptional
16 May 2025
Julio Cesar
Muy buen hospedaje, literal a una cuadra del mar
Leisure Family_with_children
10/10
Exceptional
14 May 2025
Adriana Genoveva
Mi observación: que sus toallas y sábanas están muy viejas y percudidas
Business_and_leisure Family
10/10
Exceptional
04 May 2025
Enrique
Me encanta el hotel bali ahí, y ya se están remodelando y actualizando.
Leisure Family_with_children
8/10
Excellent
27 Apr 2025
Emmanuel
Todo muy bien
Business Self
10/10
Exceptional
02 Apr 2025
Karen
Excelente ubicación, puedes llegar caminando a las playas, a restaurantes, buena ubicación
Leisure Family_with_children
10/10
Exceptional
30 Mar 2025
Antonio Eduardo
Todo muy bien relación precio
Business
2/10
Poor
22 Mar 2025
Karla Azucena
No me comentaron nada de la alberca grande hasta que me hicieron el cargo
Leisure
8/10
Excellent
22 Mar 2025
Javier
Todo agradable, la atención del personal buena, solo una alberca estaba en mantenimiento, generalmente todo bien.
Leisure Family
6/10
Pleasant
11 Mar 2025
Brenda
Alberca de adultos no funcionaba, el bsño en malas condiciones y también habia fuga de agua en regadera y taza. Renté 2 habitaciones y solo me dejaron 1 control de aire acondicionado para ambas habitaciones.
Leisure Family_with_children
8/10
Excellent
10 Mar 2025
Leonardo
Excelente hotel, el personal muy amable.
Estaba cerca de restaurantes y bares, todo a la mano. Muy seguro por la ubicación del hotel.
Me volveré a hospedar sin duda alguna.
6/10
Pleasant
23 Feb 2025
Sandra Berenice
La alberca estaba en mtto los baños de las habitaciones feos se salía el agua
Leisure Family
8/10
Excellent
21 Feb 2025
Miguel Angel
Bueno en terminos generales!
Leisure Family
4/10
Poor
19 Feb 2025
fernando
EL HOTEL ES VIEJO ,EL PERSONAL HACE LO QUE PUEDE, PARECE MA SBIEN CASA DE RETIRO DE ADULTOS MAYORES GRINGOS , EN GENERAL NO PIENSO VOLVER A HOSPEDARME EN ESTE LUGAR, LO UNICO BUENO QUE TIENE ES LA UBICACION
Leisure Family
10/10
Exceptional
16 Feb 2025
Sully
Esta muy bonito exelente servcio
Leisure Family
8/10
Excellent
15 Feb 2025
Chantal
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Leisure Friends
10/10
Exceptional
11 Feb 2025
Poleth
Muy bonito muchas gracias
Leisure
6/10
Pleasant
08 Feb 2025
Lucero Guadalupe
Lugar amplio, limpia las instalaciones por exención, de la habitación que nos tocó , el baño tenía sarro , lavamanos tapado durante mi estancia ,las toallas viejas picas y pércudidas.
El internet fallaba mucho

Leisure Family_with_children
10/10
Exceptional
04 Feb 2025
Vanessa
Excelente lugar, demasiadas limpias las instalaciones y sobre todo muy amables.
No se necesita agua caliente ya que por el calor de la tarde el agua sale demasiado tibia.
Recomiendo ampliamente el lugar. 😁
Leisure Family
2/10
Poor
03 Feb 2025
Miguel Angel
La verdad es un hotel que debe salir de la lista de expedia, ya que deja mucho que desear, no hubo servicio de wifi, ni de television, toallas viejas y te cobran extra, la alberca sucia, deplorable, era buena opcion, pero por malas administraciones decayo
Leisure Partner
6/10
Pleasant
27 Jan 2025
Robert
Instalaciónes antiguas
Leisure Family
6/10
Pleasant
24 Jan 2025
Jaqueline
No esta mal. Pero como estacionan los autos al lado de las habitaciones hay mucho ruido a todas horas y NO CUENTAN con agua caliente en la regadera.Tampoco cuentan con guarda equipaje.
8/10
Excellent
17 Jan 2025
SERGIO RUIZ
Muy céntrica, cerca de plazas y comercios

Location & surroundings

Hotel Bali-Hai Acapulco
Av. Costera Miguel Aleman, 186, Acapulco, Mexico

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Hotel Bali-Hai Acapulco

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