Name: No 6 West Coates
Address: 6 West Coates, Edinburgh, GB

4/10

Poor

25 Jul 2026

Deborah

We stayed in room 9 which looked nothing like the photos advertised, we were hugely disappointed based on the money we had spent to stay there. There were areas in the room that were thick of dust. The bath was heavily stained, the shower curtain was mouldy, the radiator next to the toilet had brown splatters up it. Generally the room looked grotty and very tired, the taps on the sink were not matching and the paint work and decoration was shoddy. We were woken early by very loud banging, originally we thought someone was hammering the next room door but we think it was plumbing ‘clonking’. On the plus side, plenty of tea and coffee In the room (although no wrapped croissants at breakfast time as advertised) and the location was very good if needing to get to Murrayfield Stadium. Bus stop just outside that takes you in the city and a short walk to Haymarket train station.

6/10

Pleasant

15 Jul 2026

Davis

Location is fine and room was workable. But the property is a bit run down and the general spaces are worn and a bit dirty.

Self

6/10

Pleasant

13 Jul 2026

Jacqueline

The pictures do not reflect what we experienced unfortunately.
There was mould around the bathroom and shower. The volume on the tv was not working well. The quality of the pillows were poor considering the price we paid. Overall cleanliness was below par for the price that is charge.
On a brighter note, the instructions to access the property were good and information regarding parking. The area was lovely and accessible to the town centre

Friends_and_family Family

4/10

Poor

08 Jul 2026

David

It depends what you want. For us, this felt overpriced for what was delivered. It was adequate as a place to stay, but we won’t be rushing to return.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Jon

I don’t write many reviews. In this case, I am writing a review because guests should be aware of what you are getting. 2 main problems. 1-The mattresses on the beds are very old, sag in the middle, and are very uncomfortable. They need to be replaced. The pillows were thinner than the sweatshirt I ended up using because it was more comfortable. In 2 nights with 4 people showering each day, we only had continuous hot water for 1 of the 8 showers. Clearly, the hot water heater is undersized and runs out when a couple of showers are taken in OTHER rooms. I told the on-site manager and he said I didn’t know how to work the shower control. I most certainly did and he demanded to show me otherwise (even though my daughter was sleeping in the room). I told him never mind and booked at another hotel so 2 family members could have a decent night’s sleep and a hot shower. If this hotel was a 1-star hotel, I would have understood. This was nowhere close to a 3-star hotel. Final note for background purposes. Some travelers were checking in when we were checking out and they were getting a cup of coffee in the kitchen area. The on-site manager stopped them and said “your breakfast is tomorrow, not today.” If they are that stingy and unwelcoming as a property, how do you think they approach everything else?

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Elaine W.

Great location to walk into Edinburgh.
No nearby free parking but overnight meter parking up the road.

Family

8/10

Excellent

16 Jun 2026

Faith

would definitely stay again

Friends_and_family Friends

2/10

Poor

12 Jun 2026

Jaspreet

Room not worth of amount you pay.

Partner

10/10

Exceptional

11 Jun 2026

Sarah

Good location and right next to a bus stop. We arrived a bit early to check in and they cleaned our room a bit earlier so we could check in. Lovely spot overall.

Friends

8/10

Excellent

05 Jun 2026

Jerry

Being Abel to talk to someone when you call the phone numbers given they just ring no communication I would stayed more nights just couldn’t get an answer

Friends_and_family Family

8/10

Excellent

24 May 2026

ETHEL

Room is clean, well maintained

Family

2/10

Poor

23 May 2026

Shivam

My stay with my wife here was terrible. I booked a mountain view room and what we got was a mouldy back wall view on ground floor looking at their back alley. The check in experience was horrible as they send over a dysfunctional form that won't fill in. The bathroom had mould growth all over. There is no human to help you check in either, so please keep this in mind. I had to call them multiple times, they cut the call, it went to voicemail and I even had to reach out to hotels.com via the app. Finally when I got a hold of them they sent me the check in instructions. They say there is a grab and go breakfast, the only item that was available was the apple juice, that is also the sugary one. Overall it is not worth choosing this as Britannia was coming out cheaper and would not have been so much of a hassle. I will complaint to trading standards if hotels.com does not give me some sort of compensation

Partner

4/10

Poor

21 May 2026

Venkata Srinivas

The cleaning staff is arrogant and irresponsible. It’s not good for business travellers

Self

10/10

Exceptional

21 May 2026

Harold

The building is a bit lived in but clean and well maintained. Self Check in was easy. Property located steps away from 15 minute bus ride to Old City. Will book again.

Family

10/10

Exceptional

20 May 2026

Lloyd

Super convenient location, just half a block up from where the bus lets you off, direct from the airport. Easy walk into downtown and access to lots of amenities. The building was secure and key pick up and drop off was without a hitch.

6/10

Pleasant

22 Apr 2026

Skye

I feel like all the people that rated this low didnt realize what they booked or read into it at all. Undeserved 1 stars. Overall a fine experience l. Personally didnt mind a bit of traffic white noise for sleeping to personally but everyone is different. I had a top floor room and it was fairly comfortable.

8/10

Excellent

12 Apr 2026

Jennifer

It was a good stay with a daily freshly made yummy snack. Self check in but i had to call for check in details even after checking in Online

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Juan Sebastian

All excelent

Family

8/10

Excellent

08 Mar 2026

Alison

Easy stroll to a corner store where you can buy what ever you need.
Room a decent size, with ensuite -basically functional toilet. The bathroom could benefit from a deep clean

8/10

Excellent

19 Dec 2025

Martina

We had a nice stay, the hotel is very well located and the structure is very pretty. The downside was that is quite cold, as the windows in our room were quite old and the heating had some problems. We contacted the structure and they solved the heating issue quite fast, which was nice. The staff had been very helpful throughout. I might suggest maybe to provide more options for breakfast, as there was not much choice if one can't have sweets or milk. Maybe some bread would have been nice or fruits. Overall, we enjoyed our stay, but there's room for improvement

Leisure Partner

10/10

Exceptional

18 Nov 2025

LUCHO

Great place to stay!

Friends

8/10

Excellent

14 Nov 2025

Fernando Gustavo

I chose this place because of the photos on the official website and it didn't disappoint. The rooms were clean and presentable, there was a TV very well positioned in front of the bed, and an outdoor patio to get some fresh air. I only have two criticisms: there's no receptionist or manager to greet you; we only saw a maintenance worker who answered a few questions and that was it. The second criticism is the bathroom. Although very nice, it didn't have a vent; it trapped odors after use, and there was condensation after a hot shower. The price isn't bad at all considering its proximity to Hyadmarket station.

Leisure Family

10/10

Exceptional

03 Nov 2025

Alison

Nice clean spacious room. Ideally situated for Murrayfield

Leisure Partner

8/10

Excellent

14 Oct 2025

David

Lovely old building close to Haymarket Station. Only negative is no o site parking.

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Amy

The beds are awful. It is like an air matress. You will sink and be uneven. It is an old house, it is musty smelling. It is very hands off. Only service was to replace towels and clean the wastebasket out. Ither than that, you were on your own. I did like having access to cups, dishes, etc when i needed them and the nespresso and water was nice. Loved that it was about a 10min walk to Haymarket. It was easy to get in with directions and to get my key

Leisure Family

6/10

Pleasant

07 Oct 2025

Isabelle

The customer service is non-existant, the room had left over leggings from the previous guests in the cuppboard, the common area barely had ustencils to use and the disgwasher rack was always full of dirty dishes, the fridges are dirty or full of ice.
I had to explained to fellow guests how to use the front door twice, one of thwm hadn't been able to use the front door on his own for 3 days and he wasn't able to receive propper customer service either when he tried.

This property has potential but you need at least a guest services manager on site from 9 to 5 or 10 to 6 to welcome guests, answer their questions, receive and keep their luggage and supervise the housekeeping staff.

10/10

Exceptional

27 Sep 2025

Tamara

Friendly staff. Easy to find. On bus route.

Leisure Family

8/10

Excellent

20 Sep 2025

cl

10 minute Walk to Haymarket station and restaurant.

Leisure Partner

8/10

Excellent

16 Sep 2025

Michele

.

Leisure Friends

6/10

Pleasant

08 Sep 2025

Sally

Walkable from Haymarket

Not too far to walk from Haymarket station and set back off the busy main road. Entry is via a system I had not previously encountered, so took me a while to become accustomed to it. A free 'grab and go' breakfast was included. A pleasant surpirse.

Self

6/10

Pleasant

07 Sep 2025

Robert

If you are on a budget, than this is a perfectly reasonable place to stay. 10-15 minutes walk to Haymarket Station, on a good bus route.
The breakfasts offered are free and adequate. Cereal, coffee, pastries etc. Located close to Murrayfield, and the Water O Leith Walkway. There is no front of house staff, so I cannot comment on their service. My bins were cleaned daily, but i'm not sure what other cleaning my room experienced during my stay.
The one downside was the noise from the road at night. Even with wearing earplugs, the traffic and nearby trains do make a racket. Partly, this is because my window was terribly old and couldn't keep any excess noise out. If you are on a budget, and don't feel the need for a cooked breakfast every morning, this is a decent place to stay.

10/10

Exceptional

05 Sep 2025

Ramonchito jr

Great place

10/10

Exceptional

28 Aug 2025

Shereen

Very convenient, bigger room, safe, easy access to everything

Leisure Family

8/10

Excellent

28 Aug 2025

Amanda

Complimentary breakfast pastry & cereal was nice touch. Room was basic, beds could have benefitted from toppers on the mattress so would be bit more comfortable. Shower good & clean room. But good transport links to main shopping & tours area & also to/from airport.

Leisure Family

8/10

Excellent

23 Aug 2025

Josh

Great we went to watch a concert at murrayfield, the location was spot on, no hassle. The room was spacious and comfortable.

8/10

Excellent

11 Aug 2025

David

This was overall a great place to stay, if needing a little TLC. The beds were comfy and there was ample room to unpack your luggage. We had the suite with a lovely mountain view. The only odd thing was the room with windows facting the mountain had the smaller bed, while the back room (with no windows/views) had the larger bed. The glass panel in the shower was missing a bottom gasket so it was impossible to shower without a large amount of water leaking onto the floor.

We appreciated the in-room espresso and water bottles. We did not partake in breakfast, which was very grab-and-go with plastic-wrapped pastries. Staff was not seen at all, but must have been on site somewhere; this wasn't an issue for us, but some might want to know before staying here. Overall, a nice stay and great location, somewhat away from all the downtown hubbub.

Leisure Family

2/10

Poor

11 Aug 2025

Verified traveler

I spent a week in Scotland and this was the worst stay I had, and by far the most expensive! I didn't receive the access codes to get in, and to get into the key box. Luckily I had mins left on my SIM and could call. A girl in the Philippines gave me the codes. Then I realized the room wasn't cleaned properly (the garbage can wasn't emptied as an example). I hardly slept bc of constant road noise and noise from within, and from allergies (sneezing and blowing my nose all night). I tried emailing the address on their site later, but both times, my email was rejected. I got an email from Andreas, who's supposedly the mgr, the day after I left. I tried calling him but that didn't work either. I asked Hotels.com to contact them and ask for half my $ back (which I thought fair). I heard they refused. That stay cost over $400 Cdn! I understand the festivals were going on, but that was a mistake! The place wasn't worth half of that amount. Avoid this place.

Self

6/10

Pleasant

09 Aug 2025

Verified traveler

Our room, Room 2, seems to be close to the boiler, because all night the boiler pumps were coming on and off.... and they weren't exactly quiet! Disturbed my sleep a fair bit.

Partner

10/10

Exceptional

08 Aug 2025

Zac

Good stay, very restful, clean room, quiet area, has what you need for a short term stay.
Overall the room and common spaces could use a bit of detailing & attention to make it a bit more inviting, but overall I had a great stay. Very close to a bus stop and the 100 Airlink bus if you are coming or going to the airport, restaurants and grocery close by, and good communication from the hosts.
Thanks!

Leisure Self

10/10

Exceptional

05 Aug 2025

Leanne

Lovely place. Big room, comfy beds. Friendly helpful staff. Couldn’t ask for more

Business_and_leisure Self

2/10

Poor

04 Aug 2025

Ahmadreza

One member of staff was specifically very rude and unprofessional. While breakfast is stated to be served 8-10AM, he removed all breakfast items from the table as soon as we arrived in the dining lounge at 9:45 and when we mentioned the time is still not 10, he rudely replied it is free anyway and we are doing you a favour, as if we are staying there for free!!

The room service ONLY includes change of towels! No new bedsheet, water bottles, etc.

The water takes randomly 5-10 minutes to get warm!

The property is located in a nice neighbourhood with good public transport access (mainly buses).

Leisure Friends

10/10

Exceptional

28 Jul 2025

Sabrianna

The walls were a little thin but not enough to truly bother me, will absolutely stay here again

Leisure Family

8/10

Excellent

28 Jul 2025

Kazuo

Thank you

Leisure Family

6/10

Pleasant

22 Jul 2025

Annie

The stay didn't offer any cooling devices, even when asked for. It was uncomfortably warm during the day and there was no way to cool the room down.
The main staff male who was available wasn't very friendly even when greeted with good mornings.

Leisure Partner

2/10

Poor

18 Jul 2025

Carlos

Avoid this place at all costs!
My stay here was a complete nightmare. There was no hot water, the air conditioning didn’t work, and the entire place had a disgusting musty smell. There’s no front desk or staff, just a mailbox where you pick up the key — super sketchy.

When I tried to get help or fix the situation, there was zero communication. No one answered. I honestly feel like I was scammed — you pay for a “hotel” but what you get is unlivable. They basically stole my money.

Do yourself a favor and stay somewhere else. This place doesn’t even deserve one star.

8/10

Excellent

15 Jul 2025

Cerys

Convenient location

Lovely room with very convenient transport links. Free breakfast items available in the morning like croissants and cereal. Didn’t see any staff members at all. It’s self check in and self check out. Lovely clean rooms, very comfy beds. Would stay again

Friends_and_family Friends

8/10

Excellent

06 Jul 2025

Hemansu

Great location, good price

Great location for going into Edinburgh city. Lots of nice local restaurants. Walk away from trams.

If you are a rugby fan great location for Murrayfield games too.

Basic room but great for the price so no complaints. Thanks 🙏

Partner

4/10

Poor

01 Jul 2025

Valerie

No one there to check us in. We didn’t know there was no elevator and we were on the 3rd floor

10/10

Exceptional

29 Jun 2025

Adam

Automated check in and lovely facility. Little bit older but very comfortable. Nice shared space with a fridge and microwave available. Super close to the bus stops. Highly recommended!

Leisure Partner

4/10

Poor

28 Jun 2025

Brandy

No 6 West Coates is not really what i would consider a hotel, it's more like an airbnb. We recived our room key via emailed instructions, and we never saw any staff the entire time we were there. This hotel was was bearable for the two nights we spent there, but if we had been staying in Edinburgh longer, I would have found other accommodations. The building is old and in need of renovations for the prices they charge. The room was ok, but not the cleanest. The bed was also not comfortable. I like a firm mattress, but even I found it too hard. There's no air con, which we expected, but the windows only opened about six inches and we had to find something to put in them to keep them propped up so air could get in. There was no fan in the room, so I wouldn't recommend staying here in warm weather. The bathroom was fine, but again, had to prop open the window to let steam out. The room did not have any lamps or fixtures with USB ports, so make sure you have a plug adapter if you're traveling from outside the UK. We had to go to the Tesco Express down the street, and luckily they had one. No mini-fridge in the room, but there was a refrigerator in the common room on the ground floor. The location is pretty good. The tram and train station is about a 10 minute walk, and the main part of town is about 20 minutes. Might not be convenient for someone with mobility issues. Overall, for 300£ for 2 nights, I would not stay here again. There are nicer options for the price.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Mary

Very helpful staff. Plenty of towels.

Leisure Family

10/10

Exceptional

23 Jun 2025

Karen

Great location, easy to get into the city. Clean and comfy room.

Partner

10/10

Exceptional

20 Jun 2025

Benigno

It’s been really easy and convenient. Would stay there again when I visit Edinburgh

10/10

Exceptional

17 Jun 2025

OLLIE

Nice place and close to the city center. It says free street parking but not very feasible and difficult to navigate. We parked at a car park and Uber to the hotel.

Partner

10/10

Exceptional

13 Jun 2025

Louise

Loved this place. The location was perfect, out of the city but not far and bus stops right outside. Restaurants very close. The room was a great size.

Leisure Partner

4/10

Poor

02 Jun 2025

Verified traveler

Never again

Roaches, uncomfortable beds, didn’t clean the room at all in the 4 nights we were there even after we placed the placard on the door to make up the room. Terrible. Overpriced and wouldn’t do that again. Only positive is that it was near public transit.

Friends_and_family Family

6/10

Pleasant

29 May 2025

David

Great location but disappointing condition

Location was fantastic. Lovely building. Unfortunately there was a large leak in one of the rooms that had a bucket under it. I emailed the hotel contact on day 1 and haven’t heard back. The dripping carried on all night and kept my youngest up so not ideal. Reading other reviews it seems this room has a historic leak so suggest it needs fixing.

Friends_and_family Family

10/10

Exceptional

20 May 2025

Dan

Location was great. Shower was poorly designed in main bedroom. No supply of toilet paper. Damp in basement

Leisure Family

4/10

Poor

18 May 2025

Rachel

Room was so warm

The staff were friendly, and there were nice touches, like the complementary refreshments. The room was too hot, though, and there was nothing we could do about it.

Partner

4/10

Poor

17 May 2025

Verified traveler

Not worth the price

We stayed at No 6 West Coates and the carpets were stained. Our room the carpets were also stained. We noticed the sink we not draining properly and the shower we had when turned on only gave cold water. (If we ironically turned the cold water tap on the bathtub, then lukewarm water would come out of the shower). We reported this to the hotel's 24 hour helpdesk by calling, and though despite being promised it would be fixed, they didn't bother to get someone to look at the problem, until we called again in the evening realising when we returned the problem had not been fixed. By then it was too late. They also didn't have another room available to transfer us to. This pretty much ruined our stay.

Friends_and_family Family

6/10

Pleasant

12 Apr 2025

Nancy

Very modest basic room.

Leisure Self

10/10

Exceptional

23 Mar 2025

Francesca

Wonderful stay.

Apart from the initial hiccup on arrival, the visit was one of the best I have spent in Edinburgh, I do visit the town regularly & I will indeed be spending time there again. The friendliness of the staff, attention to detail, the neatness & most of all the closeness to the town centre a definite plus.
THANK YOU!

Self

10/10

Exceptional

19 Mar 2025

Carwyn

Fire experience nice chill spot not far from shops or places to go to eat out with your friends, the room was nice and they bit of food in the morning was good aswell a nice little touch, the worker whoever it was was also pretty nice

Friends_and_family Friends

10/10

Exceptional

13 Mar 2025

Fiona

Private but easily accessible, affordable, good facilities

8/10

Excellent

20 Feb 2025

Ariel

Muy buen hotel. Cómodo y confortable

Muy buen hotel Muy cómoda la habitación, grande y confortable. El baño también, muy cómodo y grande. Muy bien el desayuno. Buena ubicación, ubicado en la calle que pasa el colectivo que te trae del aeropuerto.

Friends_and_family Family

2/10

Poor

01 Feb 2025

Lennon

Shower didn’t work, pillows stank of sweat, dirty towels left from previous lodgers. We left the property a day early and found accommodation elsewhere it was that poor. Avoid at all costs.

Leisure Partner

2/10

Poor

12 Jan 2025

Jacqueline

Freezing

Awful. Heating was terrible and way too cold and hotel unable to offer extra heating or bedding so had to check out

Friends_and_family Family

8/10

Excellent

07 Jan 2025

David

Nice place. E-checkin worked so no interaction. Clean and decent room

Leisure Family

6/10

Pleasant

04 Jan 2025

Verified traveler

The room was affordable for the time of year we were staying in Edinburgh but the bathroom door didn't close properly and there was no hot water for showers one day.

Friends_and_family Friends

2/10

Poor

30 Dec 2024

Carlmax

I liked that the area is quiet, however the cleanliness needs improvement in bathrooms and underbeds, also cobwebs on lights and dusty cupboards.

8/10

Excellent

28 Dec 2024

Ye

Not bad for budget traveller

The room is suitable for two people, but I didn't encounter any room service during my three-night stay. There is a problem with the toilet door; it gets stuck on the floor and makes noise when opened. Additionally, the bathroom sink isn't draining properly. I typically shower after my girlfriend, and I noticed that there was still water around my ankles by the time I did showering .

Partner

6/10

Pleasant

28 Dec 2024

Casey L

There is no front staff service. You receive an email with a code for the front door (that you will always use every time you need to enter) and a code to receive your key. This wasn't inconvenient, just something people tended to not notice when trying to enter the building. They do not come in to clean the rooms or change the sheets. They only come into the room to take trash and to replenish towels if needed. If you're staying for a long period of time, make sure to find a laundromat--we washed our clothes in the tub. We also became incredibly I'll and had to sleep in the same sheets consistently. So be aware of that as well. The staff were nice and there is a kitchen area where they serve coffee and a small assortment of packaged breakfast foods for a few hours in the morning.

Leisure Family

2/10

Poor

28 Dec 2024

Verified traveler

Seriously avoid

Wish I had checked trip advisor before booking! The situation of this “hotel” lulls you into a false sense of expected standard.
Entrance is so dated and shabby, carpet dirty. Room, dust everywhere , pulled bed out to access plug under bed detritus +++, heater didn’t work , the owner obviously knows this as electric heater in cupboard . No milk, stripped beds before leaving to find blood stained mattress cover ! Only saw one member of staff who looked utterly miserable, no wonder working in this godforsaken hovel.

Friends_and_family Family

2/10

Poor

13 Dec 2024

Claire

AVOID AT ALL COSTS!!

My recent stay was nothing short of a nightmare. From the moment I arrived, the experience was marred by neglect and a complete lack of hospitality. Upon entering my room, I was greeted by an unpleasant surprise: a pair of dirty knickers left behind the locker. This was just the beginning of a series of unfortunate events that left me feeling disgusted and uncomfortable.

The water temperature in the shower was alarmingly hot, making it nearly impossible to take a shower. I found myself avoiding it altogether, which is not what one expects when paying for accommodation. The overall ambiance of the place was unsettling, reminiscent of a brothel rather than a hotel.

Communication with the staff was non-existent. I attempted to reach out via three different email addresses, all of which bounced back, and after numerous attempts to call, I was met with silence. There were no cleaners to be seen during my four-night stay, no fresh towels, and no toilet paper replenished. It felt as though the management had abandoned the property entirely.

The noise levels were unbearable, with loud disturbances starting as early as 6:30 AM. Guests were roaring in the corridors, which made it impossible to get a decent night's sleep. To top it off, on my last day, a man knocked on my door at 11:10 AM to remind me that check-out was at 11. This lack of courtesy was the final straw.

Partner

2/10

Poor

13 Dec 2024

Verified traveler

Not a pleasant experience for where it is

Had to park 2 blocks away and walk ti the hotel, there was very little staff with no reception and weren’t friendly. I was left outside as the door lock wouldn’t work and tried to call staff but they hung up on me so had to wait for someone else to use the door to get back in after grabbing some food. The shower didn’t work and the room was dirty.

Self

4/10

Poor

04 Dec 2024

Verified traveler

Standard

Room was very cold, wind coming through the windows. Heating didnt work. Furnishings out dated, chipped wood on the dressing table.
Cleaners extremely loud in the morning, lack of respect to the guests that havent left yet. No staff on site at check in times caused issue for another couple who had issues trying to get their key from the machine. Mountain view from window was nice

Friends_and_family Friends

8/10

Excellent

29 Nov 2024

Azeem

Hi we really enjoyed our stay however there was some issues with some of the lamps in room 4 not working and broken and then some other cosmetic damages like the bath.

However overall we slept well, and the complimentary breakfast although basic did the job. We got a very good deal so was definitely worth it all. However not sure if the price was high as some dates we had seen it would have been acceptable but for what we paid it was definitely worth it.

The staff were helpful and the area around the hotel was really nice.

We would come and stay over again. So Thankyou for the stay :)

Leisure Family_with_children

6/10

Pleasant

29 Nov 2024

Tracey

Had everything we needed but some things were stained / dated. Also, room layout could do with rethinking as there were no plug sockets to side of bed and only one bedside cabinet. Very limited on choice of available TV channels - not even free view. However, plenty of hot water, decent wifi and clean towels and sheets and a grab and go breakfast of pre-packaged pastries and cereals. Also location good for catching buses into city centre (approx 10 mins on no 26 or 31 bus to Princes Street) and good for airport link bus 100 as stops off at the Wester Coates bus stop which is literally a minutes walk and the same stop for city buses. Overall, you get what you pay for. Edinburgh accommodation is so expensive that if you’re after something basic/no frills and a reasonable price this place might work for you. Just don’t go expecting 5 star luxury for 3 star prices.

Leisure

10/10

Exceptional

27 Nov 2024

Sheila

I loved the complimentary breakfast.

Friends_and_family Family

8/10

Excellent

13 Nov 2024

Rachael

Property was clean and any issues were quickly and easily sorted. We couldn’t get our key by the staff helped really well and can’t fault their service really. The tram is 5-10 minute walk away with direct access to the centre. Great value for money and I would stay there again

Friends

6/10

Pleasant

02 Nov 2024

Jane

Dirty bed sheets. Reception staff are not professional

4/10

Poor

28 Oct 2024

Angela

Overall, the room was fine. Large and spacious and clean. The bathroom was also nice and big. However, the breakfast provided was very limited. It did not have any fresh fruits, only one kind of pastry and only a few choices for cereal. I knew it would be basic, but I thought there would be more variety.

The biggest concern was the fact that my shower only poured out hot water. Didn’t matter what I did it was only scolding hot water, and it was forced to take a bath, which I don’t feel comfortable with in hotels. Made it harder to wash your hair and whatnot.

Location was pretty convenient next to public transit that ran frequently.

It was almost impossible to speak to anyone who worked there, however, which was a challenge. We often couldn’t find a staff when we needed to talk to them and the email address provided when we got confirmation did not work. There was also no phone number provided.

Even though this place had some good features, i don’t think we could stay there again.

Leisure Partner

10/10

Exceptional

28 Oct 2024

Pavol

MFS

Bit difficult to get to property, no reception/service but good location

Business

4/10

Poor

05 Oct 2024

Gerald

The place was pretty much a dump with the strangest entry system I've ever seen. This should not show up as a \"hotel\" when searching for places to stay. There's no human attending to the property while you're there. You use a combo to get in and a combo to get your room key. Street parking was fine. Walkable to shops, pubs, etc.

Leisure Partner

4/10

Poor

30 Sep 2024

Ian

The shower didn,t work properly in our room for our 2 night stay and although a member of staff said they would get a plumber in the fault wasn,t resolved and there was no feedback from staff. There was no cooked breakfast. It felt like an average hostel charging hotel prices and there was no welcoming atmosphere at all. Would not stay here again.

Leisure Partner

6/10

Pleasant

19 Sep 2024

Rene

Decent size room and convenient for transit, check in was easy. The shower had next to no water pressure unless you wanted a scalding hot one, and most of the lights didn’t work. Good value for the price we paid.

Leisure Family

8/10

Excellent

10 Sep 2024

Richard

Room was nice and spacious and presented good value for money, given how close to the city centre it was.

Business_and_leisure Self

4/10

Poor

31 Aug 2024

Finessa

Give it a good vacuum please

There were food crumbs everywhere and the table was wiped down, but not clean. Whatever needed to be cleaned off was just smeared across. The hallway smelled of old cigarette smoke. The pillows were super flat.

Partner

4/10

Poor

30 Aug 2024

Stuart

No hot water at the property.

8/10

Excellent

16 Aug 2024

Fiona

Good location

Partner

4/10

Poor

11 Aug 2024

Andrew

No check in desk or personnel on the property. No answer when you press the smart doorbell. Service phone to call to speak to someone doesn’t work. After calling the hotel phone number had to go through the hoops to get my key from an automated machine. Turns out they didn’t send me an email that was supposed to give me these details. For the amount you have to pay in Edinburgh for hotels this one takes the cake for being way too overpriced for what it is.

Business_and_leisure Self

6/10

Pleasant

10 Aug 2024

julia

A very basic accommodation, very dated, would benefit from upgrade.
Beds clean. Close to airport bus link

Leisure Partner

4/10

Poor

10 Aug 2024

Jacob

Price is only for location, room was small and of poor quality.

Bathroom door was broken and had to be slammed to shut. Toilet flush was very poor, took several attempts to flush just a tissue.

Not all is bad, easy and convenient check in and out. Great location, local to the city centre with bus route right outside the door.

Best thing about this room was the shower, powerful and good temperature.

Bedding and towels were clean and comfortable. Beds were comfortable.

I would recommend fans in the rooms, it go warm but luckily not unbearable.

For the price I was expecting better.

Leisure Friends

8/10

Excellent

06 Aug 2024

Bonnie

Comfortable place for the price it offers. Clean sheets and comfortable bed. We were able to sleep well. The twin room we got was not very spacious, but it worked for us. It was accessible to all transport, bus stops just in front of the property and not far from the Haymarket station. We had no difficulty checking in and was very efficient. On our last day the breakfast snacks were not set out on time, so we left hungry. :(

Leisure Friends

10/10

Exceptional

01 Aug 2024

Anmol

Very easy, very Clean

Leisure Family

2/10

Poor

23 Jul 2024

Deven

Pricey and unmanned property

2/10

Poor

16 Jul 2024

Verified traveler

Rooms do not match website very poor

First night no lighting wc very noses after flushing. Next morning no hot water and at all weekend spoke to the manager put new light bulbs in so we had light. Rooms are very poor not has website. Bed next to wall so could not get in see photos attached. I was told i could get a refund from hotels .com by manager but have tried 25% back . Room do not match website photos plus no parking. Also told about the fire doors that are not fire door and do meet regulations lm a fire door inspection has a job

4/10

Poor

10 Jul 2024

Russell

Good location as you can walk or bus to main attractions. The breakfast room was great and also having access to a fridge and crockery was welcomed. Unfortunately we did not have any hot water in our bathroom and although management initially responded to our inquiry and attempted to fix the problem we continued to have problems, i.e. no hot water.

4/10

Poor

25 Jun 2024

Giovanni

Very poor cleanliness

The check in has been tedious. It was remote, we had to fill out a form which would have given us access to the property and our room. The form was blank, we had to call and eventually we could get in.
The bathroom cleanliness condition was deplorable. The WC had blood and feces stains. We actually have to clean it ourselves. Hair were found in the sink and bathtub. Some on our pillows.

Morale: we were there, the room was not fit for renting, and nobody was there.

Friends_and_family Family

8/10

Excellent

09 Jun 2024

Jeanel

The place is well secured. Instructions were given prior checkin and managed to get on even we didn't find any staff upon arrival but that's fine as they gave a heads up on what to do. A nice place especially for those attending events near the Murrayfield stadium and also not too far walk to to the city centre.

Leisure Family