Name: Murrayfield Park Guest House
Address: 89 Corstorphine Road, Edinburgh, EH12 5QE, GB

2/10

Poor

15 Jul 2026

Ninder

My experience that was very bad there housekeeping staff was not proper clean our room the main thing towel she didn’t give washed towel in room i called for new towel 2 days and they just told me there is not staff we can’t help you three days they put hand towel for bath can you imagine how we stay there even no one there how pick phone who listen seriously i was very disappointed from the service. I will never ever go there again.

Partner

6/10

Pleasant

12 Jul 2026

Stephen

I booked 2 nights, as it was really ideal for my needs, 10 minutes from city centre, 10 from car rental, + free parking, though a tiny space.
I’d realised when I read the booking details email, that I’d mistakenly chose a room with a shared bathroom, so had tried by phone + by email with no success, to change to a room with a bathroom, so was set on doing this during check-in if possible.
As others have said, it’s a self-check-in system, where there’s two phone numbers on a hand-written sign stuck on the door inside the porch entryway, which when dialled, whoever answers gives the code to use to gain entry to the building.
The very helpful ‘Maggie’ answered my call straight away, stayed on the phone as I entered with the code she’d given, and while I located the reported bowl of keys to the rooms, and the key for room 9, my room.
At this point, I explained my error, asked to swap to a room with a bathroom…Maggie said “hold on a minute” then almost instantly said to take the key for room 3, and use that room, so really quickly and effortlessly, the room change was achieved. Thx. Maggie.
The room was perfectly adequate.
Bed and bedclothes were clean.
Loo flush was slightly iffy, but worked.
My shower was terrific!
2 clean folded towels with 2 small soaps atop them, wired-in hairdryer.
Small Kettle and makings for 2 teas and 2 coffees, with milk.
No fridge.
Small TV w remote, basic channels, but no BBC.
Window open and closed fine.
For the price, room 3 was fine.

Self

10/10

Exceptional

05 Jul 2026

Osei

The room was unique to accommodate us. It has all the facilities in the room with the exception of kitchen to warm your food. You need to have kitchen to assist those who can not afford to eat from outside. There is no food joint around which can provide different varieties of other countries. This can provide additional cost to the facility. My humble suggestion.

Partner

8/10

Excellent

15 Jun 2026

Fess

Near Murrayfield ground just up from the zoo. Lovely area.

Partner

4/10

Poor

08 Jun 2026

wangwen

Upon arrival, I need to call special number to ge the access code to the hotel and to geth the key to the room. For those without mobile phone or battery issue, it can be a probelm. The room I booked has a toilet in a sperate room and the shower cabin glass door is not properly fit and hence not possible to close. There is no washing / bathing liquid except a small piece of soap. The towers are small and over used. The room is reasoably clean though.

2/10

Poor

29 May 2026

Shannon

Shower in room broken

Self

8/10

Excellent

27 May 2026

Muralimanohar

Good

Self

10/10

Exceptional

22 May 2026

Robert

The stay was just fine once I got the door code. I would only request better instructions for dialing management from international phones. Room was clean and had the needed items. Parking was crowded but free. Close to Enterprise car rental and airport.

Self

6/10

Pleasant

08 May 2026

Sophie

The room itself was quite comfortable and there was tea and coffee, soap, clean towels, clean bedding, the room was clean and warm. I paid for a private bathroom which was right next to my room, they did put a sign up telling customers not to use it but that doesnt necessarily stop people, I was lucky that it was quiet and not busy when I went so I had no issues there. Also if you're getting there after 5pm make sure you call up before you get there as you need a code to get in the building, they do have a 24 hour helpline but I wanted to be on the safe side and called within staffed hours. It would be helpful if they could email this code, I did email them a few days before but recieved no reply so make sure you call. In summary the hotel itself is quite nice but logistically it can be a bit inconvenient but if you're only staying for the night it is comfortable and conveniently located between airport and city centre on a bus route.

Self

10/10

Exceptional

11 Apr 2026

Ethan

The room was spotless and the lady on the phone was incredibly helpful during my check-in.

6/10

Pleasant

15 Feb 2026

Matej

Good shower! I wish that during cleaning, the cleaner would move all the furniture to ensure everything is thoroughly cleaned. It's also close to town, so if you ever need to squeeze in a last-minute visit or errand, it would be ideal.

Friends

4/10

Poor

15 Feb 2026

Peter

Sorry this will a negative review, We paid a lot of money for the room.
Check in was a A4 note with a phone number.
Room 3 in the basement. Clean but very old bed that we could feel every spring. Bathroom very small. broken towel rail, broken toilet roll holder. Tatty decoration mirror light not working and ready to fall. 2 coffee sachet. One mug & one glass.

Partner

4/10

Poor

19 Jan 2026

Rhett

The property was advertised as Bed & Breakfast, but there was no breakfast. Room and check in were fine.

Leisure Family

8/10

Excellent

23 Nov 2025

Alastair

The room was big enough, clean enough - but the shower was out of order. No alternative offered. Would I return? Yes - but would specify a working shower!

2/10

Poor

17 Oct 2025

Ruby

Disgusting, very dirty and horrible.

Very Hurible experience. Dirty and dusty carpet and room surrounding very duty and dirty. No youtube station very old small Tv in room. Very poor and dissatisfied with hotel will Never go there again.

Self

10/10

Exceptional

11 Oct 2025

George

Easy access to the property and location to local amenities is excellent 👌

6/10

Pleasant

06 Oct 2025

Andrew

You won't meet any staff here if you're outside working hours or weekends, there's a lockbox and you arrange with the owner on the phone, it's easy enough I suppose. The place itself is old, the shower hose leaked like mad and the drain was blocked so the shower tray filled up in no time. They must know about this because despite the problems it is cleaned before each new tenant, and it was certainly clean enough with nice bedding and as it's an old building it was quiet also. You can't really get much cheaper at short notice in Edinburgh. There are no dining facilities, but a short walk up to the Roseburn cafe will give you a good choice of breakfast, and you don't have to stick to hotel timings, which is one way of looking at it. The place served my purpose, shortish notice, single occupancy, meeting family in town for the weekend, so not a disaster at all. Thanks

Leisure Self

2/10

Poor

02 Oct 2025

Katharine

In four nights staying at Murrayfield Park (2 nights each, a week apart) we never once saw or spoke to a staff person. We were only able to enter the building, originally, after pounding on the door and were let in by other guests who provided the door code. They said they'd had the same experience. We had to guess as to which room was ours, and find our own key. Others' bath products left in shower, obviously not cleaned. No WiFi for second stay. Stained tea stirers, left from last guest; sticky carpet; a single, hard, flat pillow. Basement rooms, with single window opening onto street, so one had choice of breathing traffic fumes, and being on full view of anyone passing, or stifling. First room window hinge was broken, so room very unsafe. Original booking referred to Murrayfield Park as a \"Bed & Breakfast\", not a hint of any food available. We called all the numbers scribbled on note left on front door, several times, left voice mail, which was not returned. Complained to Expedia, who reported they attempted--and failed-- to reach staff several times, so we were not able to cancel our second stay, very unfortunately. Spoke to a frequent Edinburgh visitor who told us this venue has a horrible reputation, so apparently our experience was not unique. Too bad Expedia doesn't do more than lip service.

Leisure Family

8/10

Excellent

22 Sep 2025

Agnes Marilyn

The property was clean and bright,and centrally located with good transportation Links to the city center.
I did not like that you have to phone to get the access code also the fact that there is no one on site overnight. Doesn't seem safe to me.

Leisure Family

10/10

Exceptional

19 Sep 2025

Rebeca María

Friendly

Clean room

Self

6/10

Pleasant

06 Sep 2025

Robert

Staff on site were nonexistent . Have to phone the office to make arrangements - not easily done if you don’t have a voice plan on your phone. We had to ask a local person to make the call for us.

Black mold around the shower stall.

Leisure Partner

8/10

Excellent

22 Aug 2025

Inuta

Stayed just for one night,didn't had time to explore the area around the property. Was close to Murray field stadium,that's what I was looking for.
Thank you
😊

Leisure

4/10

Poor

22 Aug 2025

John

Place was terrible. As soon as you went in the front door of the building the stink of urine was terrible. Beds were poor quality,hard mattresses pillows were a waste of time very poor quality. None of the lights beside the beds worked. Socket on the wall was broken so instead of repairing the problem a strip of duck tape was placed over it. Kettle was wired straight into the wall with exposed wires. ABSOLUTE RIP OFF. £389 for a room with 2 single beds for 1 night😡😡

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Debra

Not an ideal location. Right on a main street.

Leisure Family

8/10

Excellent

27 Jul 2025

Ronan

Offered self service check in which was convenient. Bed was fine and linen was clean so cant really complain, definitely better than other reviews make it out to be.
Shower fixtures could do with a little work, felt like i was gonna pull it off the wall adjusting it, and a shelf for shampoo bottle would be nice but in general was a fine enough stay

10/10

Exceptional

20 Jul 2025

Jamie

Had a 1 night stay very pleased lovely room just what we needed would definitely stay again

Leisure Family

10/10

Exceptional

17 Jul 2025

Stephen

Brilliant value twin ensuite, which looks like it has been recently renovated in a great location and great value. Was apprehensive based on previous reviews but was also open minded due to the price. The communal areas are certainly a bit dated but my room was fresh, clean and comfortable with a big ensuite and cracking shower. I stayed an extra night due to not feeling well enough to travel and the staff member who dealt with my check in and the daily running of the hotel was brilliant throughout and always checking if I was okay and needed anything. The location is also excellent and I will return.

Leisure Self

10/10

Exceptional

15 Jul 2025

Daniel

It was quite and made it very relaxing

Leisure Self

2/10

Poor

09 Jul 2025

rob

Don’t be fooled by the bed & breakfast on ad.
Yes bed but no breakfast provided

Leisure Family

2/10

Poor

17 Jun 2025

Charlotte

Pros - close to the city centre, (some) parking available, cheap compared to other accommodation in the area.
Cons - no one was there to check in - there was a number on the door to ring but that didn't work, found another number which did ring, then told my room key was in the basket but it wasnt - stressful check in and they didn't bother to apologise for this.
Fire doors on every room along with a sign saying please close quietly - it appears no one staying here could read as all i could hear all night was room doors slamming.
Kettle was burnt on the inside so black bits were coming out with the water, wouldn't advertise as having coffee/tea making facilities when they haven't been cleaned in who knows how long!
Booked the single room with private bathroom (paid more for the privilege), the bathroom was not private - it was seperate, in the corridor, with no key, in no way is it private. I couldn't have left any of my stuff in there.
Also, advertised with wifi, there's wifi in the lobby area, not in the room.

Very unprofessionally managed - i think they know they only get away with being so bad as its in a central location. Wouldn't recommend this place but at the end of the day its a bed for you to try and sleep in and it's cheaper than most others around the city centre.

Leisure Self

10/10

Exceptional

12 Jun 2025

Michael

Awesome location and clean. A few things didn't work but we loved it. Really perfect

Business

2/10

Poor

12 Jun 2025

Alison

No toilets working. Bed uncomfortable. No morning breakfast.
Recommend avoid at all cost.

6/10

Pleasant

31 May 2025

Kirsteen

Room was ok for what we needed - just one night. But the only light working was overhead light. Both bedside lights were not working and looked positively dangerous. One of the sockets on the wall was duck-taped over to prevent usage. Wires to the wall for the kettle were bare. I suggest an electrician is sent in to do a check and mend session…

Friends_and_family Family

10/10

Exceptional

31 May 2025

Sigita

.

4/10

Poor

13 May 2025

Tina

Room is like a prison cell, no tea or coffee only a kettle

Business

2/10

Poor

13 May 2025

Mary

40 minutes to get in touch with owner to get access to room.

6/10

Pleasant

06 May 2025

Verified traveler

Straightforward budget hotel!

Solid enough budget option for travelling to Edinburgh & being on the bus route for the airport. The ‘on-site parking’ was a first come first served 2 space drive, but there was some on street parking round the corner (although very luck of the draw as to if there were any spaces). The place was clean and well kept with comfy beds in the bedroom and good water pressure in the shower, albeit a squeeze of a bathroom overall. We had to ring a number to be given the code to get in the door, but getting in a was very smooth. The hotel is literally just a bedroom and nothing else but that did the job for us!

Friends_and_family Friends

6/10

Pleasant

04 May 2025

Nova

The room was clean and comfortable and it is very centrally located

Leisure Partner

2/10

Poor

18 Apr 2025

Sara

Not safe at all - avoid

The radiator was broken and wouldn't turn off. The room was over 30°C in March and the windows were wide open and could not be locked. When I closed the window the heat became unbearable. The room was on the ground floor, with very loud traffic noise, dogs barking and anyone could have climbed in the window. Because of this I felt it wasnt safe for me - a young woman travelling alone - to stay in and I booked a room in a different hotel. I requested a refund and got no response. No staff were on site should there have been any issues. Very unsafe and terrible service.

2/10

Poor

17 Apr 2025

Verified traveler

Don't park your car at this hotel because it will get scratched. Then if you ask the hotel for help and request to check the surveillance footage, they won't answer your calls or reply to your emails.

Business

6/10

Pleasant

16 Apr 2025

Verified traveler

We could not use wifi in our room. We had no internet access in our room actually, other than that, it was okay.

8/10

Excellent

09 Apr 2025

Girts

Good value for money

8/10

Excellent

03 Feb 2025

John

Good

Business Self

6/10

Pleasant

18 Dec 2024

Mary

bedside lamps broken heating not working properly nobody there to meet us and no breakfasts

10/10

Exceptional

16 Nov 2024

Angela

Very friendly, accomodating staff.
Clean and got everything you need in your lovely room.
Transport links just outside.
Shops & Restuarants are plenty.
Home from Home
Ran very professionally with Guests at the fore.
Would highly recommend

4/10

Poor

31 Oct 2024

Evelien

To start with the good: enough buses to catch for the centre. The bed was good. The bad: I slept in one of the front rooms ground level. It was very noisy. Not persé from the traffic, but from people in the room above me. I couldn’t get the window to close properly. Mould in the shower and a cap from the shower temperature regilator fell off straight after touching it. For a short trip ok, but a bit sketchy. Not really worth the price I paid…

Leisure Self

8/10

Excellent

06 Oct 2024

Ally

You get whats advertised

Despite the bad reviews this place was ideal , clean , friendly service , we were able to leave bags , shower as excellent , no complaints

Friends_and_family Friends

6/10

Pleasant

04 Oct 2024

jane

Sept 2024

just one night, relatively newly refurbished but room not to my taste, Phone was answered after short notice booking and host gave good instructions on how to access after 5pm. basement room had a dingy feel with mould in one corner. Linen was clean and bathroom good. Window not easy to access as high up not sure if it was closed properly as a bit drafty. Bedroom door would only close with a slam. Parking was available with numbered bays I was told but due to the dark It was easier to park in road outside

Friends_and_family Family

8/10

Excellent

25 Sep 2024

Sheila C

A beautiful large home, decorated accordingly with upscale first class paintings.

2/10

Poor

20 Sep 2024

cindy

I wish i read the reviews on how it was noisy. If you get a room on the ground floor, the road noise is terrible plus every time someone comes or goes you hear the door because they are old heavy doors and you hear the code being put in to enter. I got 3 hours sleep each night. The bathroom trash was not emptied in the 2 days i was there and it was over-flowing, the shared shower floor was slimy.

Leisure Self

6/10

Pleasant

04 Sep 2024

Angelina

No Information about the Code for the Check In.
It was noisy.

Leisure Partner

6/10

Pleasant

25 Aug 2024

Wenche

Very noisy form the road outside and when people are coming, and you have to inform that they have not any reception so you have to call to get the code to the door!!! Nice staff took the bag two hours before checking in! Buss to airport was to minutes down the road, and buss to town it’s short trip to!

2/10

Poor

18 Aug 2024

judith

i arrived at the guest house i saw curtain with pole is broken and i saw bed is cell on spiders.

When i got a shower with handle turn on /off with handle for warm the water.

i still complaining not right and look the guesthouse are not good and some broken the shower handles and bed cell on spiders and bad smelt bedroom and old carpet. i still not happy about as above informations.

I need to reduce money or what ????

Leisure Family

2/10

Poor

14 Aug 2024

Jessie

The walls had water damage a maybe mold. The smell was awful. The bathroom was gross. There was a light fixter dangly by its cord from the ceiling in the bathroom and the toilet would not flush. The shower head leaked the entire time we were there. Everything was very spotty. Sometimes the lights worked. Sometimes they didnt.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Douglas

Professional and met all my needs and extra requests

Leisure Family

8/10

Excellent

30 Jul 2024

Samantha

nice place

loved the garden but would been nice to have a chair to sit on out there

Partner

2/10

Poor

21 Jul 2024

Carol

There are bedbugs… do not go here!

Leisure Family

6/10

Pleasant

09 Jun 2024

Tara

Great for one night if attending a concert in Murrayfield stadium but very very basic for the price I paid.

Leisure Family

10/10

Exceptional

08 Jun 2024

Jennifer

stayed here to go see taylor swift. the stadium was only minutes away and the area itself was very accessible and everything was within walking distance. the bedroom was extremely clean and comfortable and the bathroom was lovely. would highly recommend!

Leisure Friends

6/10

Pleasant

31 May 2024

jorge

No receptionist. Just phone number to call ipen the reception and no instructions

Business

10/10

Exceptional

25 May 2024

anthony

Easy to find, great location, good comms for door entry, clean, tody and quiet, excellent value.

Business_and_leisure Self

2/10

Poor

23 May 2024

Elizabeth

We had no towels when we got our room so we were unable to take a shower when we got there. Once we did get towels and could actually take a shower because the light was automatic or motion center being in the shower you would end up taking it in the dark, there was no one there to greet us throughout our stay

8/10

Excellent

23 May 2024

Belen

Stayed two nights, great for the price. Clean room, except for some stains here and there. One lamp did not work, but its not the end of the world. Ensuite bathroom was good, no issues. Location is good, only about a 15 minute bus from the city. It is simple to call up and get inside to the building, no hassle of interacting with staff. Bedsheets and towels were nice.

Leisure Partner

10/10

Exceptional

23 May 2024

John Cesar

Value for money

It is value for money. If you’re just looking for a place to stay and good toilet and bathroom. Most of our day we spent it outside touring Edinburgh so not really looking for 5 star hotel. The place is not far from bus stops so transportation to city centre is not a problem, just around 20 minutes. The toilet seems fairly new so no problem at all with regulating temperature of the water. There is no reception but there’s a number on the door to contact with regards check in and out so not really a big deal. There’s a small heater provided but the room is warm enough after closing the window.

Friends_and_family Family

4/10

Poor

14 May 2024

Dean

A very underwhelming experience.

Limited check-in/out (1300-1700) - no face-to-face. Very poor lighting on room (two bare bulbs hung from ceiling. Bed-side lamp bulb only one of any limited use; the other rated at 5W, but extremely low output.
Although bathroom appeared to be fairly new, the shower tray ~12” high, therefore the step up/down VERY challenging! The owner/manager should stay in the room for a night or two to gain first-hand experience!

Friends_and_family Family

4/10

Poor

06 May 2024

Cyril

We arrived several hours after the checkin, called in and they told us the code to get in and where the key was and that was it. The tv monitor in the room was about the same size as my laptop screen and we did not have a remote so no tele. The main light was not bright enough to see well from and kept going off. The small bedside lights were even worse. The shower water knob was jammed when we got there , I finally got it working. The washroom door did not shut properly and the toilet would not flush our waste down. Also even with the window shut the road noise was quite loud.Really disappointed. I really should get at least a partial refund.

Leisure Partner

10/10

Exceptional

06 Apr 2024

Ashley

What a Lovely Guest House

I met the hotel's owner and they were very polite and welcoming. The hotel had everything that I needed for my weekend stay in Edinburgh. It was a delight (!) to stay there and would recommend them. The hotel is getting renovated which shows that the owner cares about the customers needs.

Self

4/10

Poor

28 Jan 2024

David

What was good: cleanliness, comfortable bed, decent temperature in room, wifi.
What was bad: after booking I emailed with a few questions but got no reply.
Information said to check in between 1 and 5 but there was no-one there. Another guest who happened to arrive at the same time would have been stuck ashe had no mobile phone.
Website said continental breakfast was provided but there was none. This merits a partial refund.
Shower temperature was difficult to control and I was nearly scalded.
Worst of all, there was no toilet paper either in my en-suite or the shared toilet. I discovered that just in time!
I saw no staff at any time during my stay. I will not be back.

Leisure Self

10/10

Exceptional

31 Dec 2023

Callum

Very handy for center. Snd comfortable room. With. Smart tv netflix. Bbc i plsuer.

Partner

10/10

Exceptional

28 Dec 2023

Regina

It was amazing

Friends_and_family Family

4/10

Poor

22 Dec 2023

Jane

Very quiet. Difficult to get in - telephone numbers on unlit door. Radiator in room was off, and the knob removed, so could not be turned on. No water in shower. One toilet out of use

Leisure Self

10/10

Exceptional

08 Dec 2023

John

The room was excellent and had all the facilities. It was very clean and well maintained. The whole property. It was easy to get into the centre of Edinburgh by public transport. There were no staff at the property but there were contact numbers so this was a minor issue. I did need to use tge contact numbers and had no difficulty in getting through any get any issue resolved.

Leisure Family

4/10

Poor

12 Nov 2023

Neill

Close to city centre is the convenience

Leisure Self

4/10

Poor

04 Nov 2023

Sarah

What a disappointment for our first visit to beautiful Edinburgh...while we had read reviews that were less than flattering, we chose to take a chance on the 'guest house' as it was close to campus and we were visiting with our daughter, a perspective student-HUGE mistake. Front door wide open, no answer at any of the 3 numbers that we called to 'check-in,' building terribly rundown and unkept, filthy stairwells, etc., tiny single beds barely staying upright when we were lying down, uncomfortable towels, sheets and bedding, cramped room, constant noise, and so much more in the negative column. Really would like all or most of my money back, but probably impossible as I am not sure there is anyone really caring for the property and its guests.

Business_and_leisure Family

10/10

Exceptional

01 Nov 2023

sajan

Good

8/10

Excellent

18 Oct 2023

Cameron

Great price. My room was nicer than I expected, with a great shower and very hot water. Location isn’t super convenient, but Edinburgh’s small enough that it wasn’t a problem (e.g., 20 min to Uber to Old Town, including wait time).

The only downside was that last-minute booking is doable but not convenient. They didn't send any check-in instructions (door code, room number, how to get a key), they didn’t have anyone onsite (they don’t have a reception desk, so perhaps that’s typical), and they only listed support options by phone (which didn’t work with my data-only international phone plan). Fortunately they responded within 10 minutes of me emailing them.

Leisure Self

4/10

Poor

02 Oct 2023

Lionel

Bathroom and toilet was not working; shaving lights not working; cobwebs on the ceiling; nobody about!

Business Self

2/10

Poor

25 Aug 2023

Arthur

Actually the area was not terrible but the accommodation
was a disgrace. When we arrived at the property we could not get into the property as we needed a CODE NUMBER. When we called the phone number given to us we got a code to punch in. We were in the basement with no chance of a pretty or interesting view. The bathroom was lovely but very small. No breakfast but got 1 apple for the 2 of us which was sitting on a table in the room. The room had has holes in the wall perhaps where someone else, before us decided to slam the door into the wall.
Hopefully other guests will complain as we met others who were not at all pleased with this accomodation.
A refund of what we paid for this accommodation is in order.
Elizabeth & Arthur Smith

4/10

Poor

07 Aug 2023

Gail

Not a good hotel

Room not ready when we arrived at 1pm
Only 1 member of staff on who seemed to be cleaning rooms and greeting customers he was very friendly no complaints about him. Confirmation receipt said we had a en suite but it ended up being a shared bathroom for the price I paid the room was unacceptable wallpaper was torn and mould starting to come through on the corner above the sink there was a tablespoon to use for the tea and coffee ( I know this is trivial but to let people know what to expect) also the TV didn’t work I phoned the contact number at 9 pm when we returned back and told the lady it wasn’t working she said she would get someone right away but no one came the shared bathroom had seen better days and could do with updating

Partner

8/10

Excellent

04 Aug 2023

William

My stay

Was good stay and clean room also was in easy access of the buses to get int princess street Edinburgh

Self

2/10

Poor

31 Jul 2023

Ralph

The room was disgusting, dirty mattress and infested with bed bugs

Leisure Family

8/10

Excellent

18 Jul 2023

Adrian

Good room, good value.

Room was clean, well presented. A net curtain or blind in the window would have been nice for privacy when the curtain was open as room on ground floor. Lighting a bit dim at night too. Minor niggles aside, all good!

Self

6/10

Pleasant

26 Jun 2023

steven

Bit tired

Worn property requiring a bit of investment. Road noise quite loud.
Parking limited but we managed ok

Partner

6/10

Pleasant

22 Jun 2023

Jennifer

Bed was very uncomfortable and would benefit from new mattress. Pillows also need to be replaced. Toilet seat didn't fit toilet - it was too small. A bathmat would have been helpful. Bags of dirty laundry all over reception area.

Business Self

4/10

Poor

19 Jun 2023

diane

Regrettably terrible at best

Unfortunately although ideally located for our trip to Edinburgh Zoo we were quite disappointed with this accommodation. My daughter and I were travelling with an 8 year old and were really disappointed to note that a lightbulb had broken off in one bedside holder, another was held together with cello tape hence no bulbs in either. Over head light bulbs missing and a broken plug socket. The shared bathroom sported quite a lot of mould and was quite unsettling. The whole accommodation reeked on neglect. Tea making facilities were available but sparsely stocked, just 2 teabags for 3 cups. Regrettably we won’t be returning. The owners and Hotels.Com need to seriously address these safety issues in a family room urgently !!!

Friends_and_family Family

6/10

Pleasant

28 May 2023

Helen

The property was perfectly located next to the Murrayfield Stadium. It was quiet. Parking was ok. The room was clean but the whole building needed some significant maintenance and a little love. The tv in the room didnt work. The bathroom was modern and clean but the water pressure in the shower was realy poor.

Leisure Family

8/10

Excellent

27 Mar 2023

Andrew

Cheap, clean and comfortable.

Phoned the mobile number displayed. Lady answered very quickly. We were given the entry code and room number. No issues at all. Room was clean, warm and comfortable. Stayed 1 night. Would stay there again and probably will.

Partner

6/10

Pleasant

27 Oct 2022

prashanth

It looks like my room has been double booked, middle of the night person opening with another key claiming he booked. Bizarre, zero amenities provided no drinking water.

Business Partner

4/10

Poor

14 Sep 2022

Helen

After a 1.5 mile walk I couldn’t find the property. I rang the number given and was told the road changed names!! Found it eventually. No one there to greet me, message & key on top of hall table! No info about how to get in etc. was hurriedly given a code- sent text asking g them to confirm by text- nothing and jo one around! Bed sheet immaculately clean, however, the mattress had hard pieces picking through in. Serious places, had to find a bit that was relatively comfortable, pillows were about 1” thick and useless! Room dusty, bathroom floor/ shower dirty with mould in shower. Towels clean, 1 tiny piece of soap each and nothing else! All in all not an experience I would like to repeat. Although the member of staff I met briefly in the morning was very pleasant. Dire- avoid!

Leisure Self

8/10

Excellent

13 Sep 2022

LIAM

Happy Enough

This is a no frills type accommodation which suited us perfectly as it was the cheapest available at the time. We had an issue with our room allocation which was not really the fault of the provider but we had to deal with it over the phone as there was one present at the location. Other guests took the keys to our room when they arrived. Luckily they only arrived a few minutes before us so it was resolved in the end.
Mattress could do with being replaced as it was a tad bit lumpy but passable.

Partner

2/10

Poor

11 Aug 2022

Wendy

Awful. Don't stay here.

Not a good stay. Lets start with the check in. There us a sign on the door says phone a mobile number. They give you a code for the door and tell you where to pick up the key to your room. No sign of any staff at all.
Bed was uncomfortable and lumpy. Bathroom was worse... toilet didn't flush properly and sink didn't drain.... and a broken toilet seat too.
Cap this off with rude staff with absolutely no customer service training and there's very little i can say that's positive.
Finally, with an issue over parking, the same person who told me the car would be ok in the drive, even though it was blocking someone else advised the driver of the blocked car to call the police and have us towed.
Thankfully, the other guest was more reasonable than the staff here.

Partner

8/10

Excellent

09 Aug 2022

Verified traveler

Check in Issues

There was no person for check in when I arrived. After few calls there were able to send someone to help me check in.

Self

6/10

Pleasant

17 Jul 2022

Verified traveler

Clean and adequate, but quite dated and slightly run-down.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2022

Verified traveler

I had a pleasant stay.

Leisure Self

6/10

Pleasant

05 Mar 2022

Paul

So close to the stadium

The mattress and pillows need upgrading , no breakfast either

Friends_and_family Friends

10/10

Exceptional

07 Feb 2022

stephen

rugby

very good

Friends_and_family Family

4/10

Poor

21 Dec 2021

Margaret

When we arrived there was no tea bags. Only one glass no tv remote. Dirty soap in shower dirty linen in hall way There was two of us Not enough pillows

Then to top it off a work gang stayed then at 3 am there was fighting. Proper fighting bad language walls being punched doors being kicked then a 7am it started all over again Wife was very frightened. The room wasn’t serviced every day. Just very dissatisfied. Won’t be back

Friends_and_family Friends

6/10

Pleasant

18 Mar 2020

Kirsty

Staff Member was very helpful.

Self

8/10

Excellent

16 Feb 2020

Sid

Room was cosy and warm ideal for a short stay ideal location handy for buses

Leisure Partner

4/10

Poor

14 Feb 2020

Glenn

Camping is a better option

Entry was via phone and the access code and room number was given. I drove past it twice because I was looking for the large parking area advertised but found that not to be the case.

The room was below street level at the front and so everything could be heard outside.

The bathroom was grotty and included a fine example of how ecosystems can coexist above the shower.

The beds were cheap and uncomfortable and at no point was the room serviced during stay.

The bedside lamp had that 'battered look' and has seen better days.

Electrical safety is excellent as the wall sockets do not take plugs and in one case, the earth pin has been snapped off and left in to limit usage.

TV was epic and did have all freeview channels although the remote in the picture sums up the whole experience.

Would I stay again? No. Hotels.com why are you listing this as 3 star and conducts quality assurance in your organisation?

Business