Name: Leonardo Hotel Edinburgh Haymarket
Address: Morrison Link, 1, Edinburgh, EH3 8DN, GB

8/10

Excellent

28 Jul 2026

Calvin

The room was clean. The staff were pleasant and helpful. It was nice having the convince to eat breakfast. We also liked that it was walking distance to a lot of things to do.

6/10

Pleasant

25 Jul 2026

Zainab

Parking

10/10

Exceptional

22 Jul 2026

Joel

Shower is the only issues to me. Water spil l out on the floor when taking shower

Family

8/10

Excellent

19 Jul 2026

Rhonda

Property was very nice. The breakfast was worth the price. Room was smaller than expected but clean and tidy.
We were on the fourth floor and our room was a bit too warm.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

kursat Abidin

Close to city center

8/10

Excellent

17 Jul 2026

Stephanie

Clean room, seemed dated.

Water pressure wasn’t great and the water wasn’t that hot. I was only there for one night for a conference and the bed was clean which is the main thing. Well located and reasonably priced. For other leonardos I’ve stayed in this was the most run down.

2/10

Poor

16 Jul 2026

Xiaoyun

Please do not stay this hotel. The facility is bad.

Family_with_children

8/10

Excellent

13 Jul 2026

Kevin

Very nice place to stay. The A/C was great to have after 2 weeks without it.
The shower is a tight fit due to the arrangement of the fixtures like the shampoo dispenser.

Friends

10/10

Exceptional

13 Jul 2026

Edward

Room was clean, location made everything walkable for us

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

John

More of a travelodge than a 4 star hotel.
Bath had brown stains in it, looks like a blind man did the sealant in the bathroom. Paint incredibly chipped on bathroom door.
Empty soap bottles on arrival. They didn’t bother replacing the 2 coffee pods we used on our first morning despite being there 3 nights.
Alerted staff to an elderly and unwell man collapsed at the lobby lifts and they dismissed us with ‘yes we know, we’re sorting it’ but left him on the floor bleeding on his own while they stood around reception.

Partner

2/10

Poor

11 Jul 2026

Amy

Staff was amazing, very friendly, experienced reception staff, very helpful. But what they can't change is the rooms, the beds, the mattresses and the noisd. The night was a total nightmare, I did not get any second sleep and even if I had, it was do poud ij the middle of the night, no one could have slept during that noise. But that didn't really bother me much, because I knew I can't sleep in that uncomfy tiny bed anyway.
I can't remember any bed that I slept in, that was so incredibly uncomfy ever. Nightmare bed, very bad quality beds.
But again good and friendly staff, not their fault. They should get new beds. I can't believe this hotel has stars, the bed was not even 1 star bed. I rather had liked a small room with a comfy bed, I don't need a very large room with a terrible bed.

Family_with_children

8/10

Excellent

05 Jul 2026

Steve

The room size was perfect and the beds were super comfortable, clean and adequate for our needs. The disappointment was with shower and TV which was not displaying definition nor colour.

Breakfast was fabulous with lots of choice and helpful staff.

Friends

6/10

Pleasant

04 Jul 2026

Dawn

Check in was a pain and the staff did not make things easy. The room was clean and offered space for our needs. The bed was hard as a rock, so sleeping was not enjoyable. The location, although walkable did not feel the greatest and was quite far from the main attractions. There are plenty of restaurants around the area though that were tasty. Overall, I’m shocked to see how highly rated this hotel is based on our experiences. It was quite disappointing.

Family_with_children

10/10

Exceptional

29 Jun 2026

Stanley

Great location near Haymarket tram station and bus stops, very nice rooms baths etc. lots of cafes and restaurants around. Staff was helpful. Buffet breakfast a bit intense and crowded. Highly recommended.

Partner

10/10

Exceptional

29 Jun 2026

Jacqueline

The hotel was clean, near amenities, staff were very helpful, and the breakfast was good with options. I will definitely stay there again. Thank you.

Self

6/10

Pleasant

29 Jun 2026

Uttam

Visited at a very busy tome, staff trying to do their best. Hotel were not planned to deal with a surge in numbers with so many events bach to back.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Denise

Great location, easy to find.

Very expensive breakfast.

Family

8/10

Excellent

19 Jun 2026

Jennifer

Newly uodated

Family

10/10

Exceptional

19 Jun 2026

Brittany

Stayed over for one night. Wish I could have stayed a couple more nights though. Great location and close to the bus station! Beds were comfy :)

Self

8/10

Excellent

15 Jun 2026

Jurairat

Great

10/10

Exceptional

10 Jun 2026

Rosena

Hotel was excellent..could find no faults with it. In a good area & will definitely return.

Partner

10/10

Exceptional

09 Jun 2026

Jay

Nice place, nice location, nice breakfast

Self

10/10

Exceptional

07 Jun 2026

Robert

Family of 3
Great room and excellent staff

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Donna

Clean, spacious and decent beds

Friends_and_family Friends

8/10

Excellent

05 Jun 2026

Yashomati

We stayed a night at the Haymarket location.
The location is very close to the tram station so the connection to airport and the main tourist attraction is great .
Lots of restaurants in and around the hotel.
The staff was helpful and helped store our luggage before and after our stay, which was super helpful!
The rooms were clean and great choices of tea/coffee and also espresso!
Would definitely recommend it for the price, location and amenities compared to the very expensive hotels near the castle.

Partner

8/10

Excellent

05 Jun 2026

Judith

Some things in our room did not work. Hard to figure out the electric “system” used-must turn on switches in order to use plugs. Needed maintenance to come turn off bath water-very hard to turn knob to get all the way off. Front desk attendants very helpful and able/willing to answer our questions.

Partner

10/10

Exceptional

03 Jun 2026

Elizabeth

staff very friendly and helpful. so nice to have a restaurant on the property after a long day. room was very nice - lots of space and storage space.

Partner

10/10

Exceptional

03 Jun 2026

David

Great stay

6/10

Pleasant

01 Jun 2026

Bibiana

Average hotel. Good for one night.

10/10

Exceptional

31 May 2026

Hawa

Lovely stay. Helpful staff and very clean.

Friends_and_family Family

8/10

Excellent

30 May 2026

Ashley

Nice locations. Near the train station and tram spot within a 5 minute walk. Lots of great restaurants within walking distance. The on site restaurant was quite good as well. Check in was easy and they have AC which was great as the weather was unseasonably warm.

The only down side was noise. Wanting to stay in a hotel a bit outside the busy areas in a quieter neighbourhood so it would be less noisy didn’t work out. The hotel doors slam closed so if someone leaves or comes back at 3 in your hallway you’re going to know about it. We also had to move rooms as we were near a loading dock and they received deliveries at 6am everyday so we were woken up early everyday. If your a deep sleeper or sleep with ear plugs your probably good.

The beds were comfy and it’s pretty updated. Bathroom could use a little love as the toilet had some chips and marks, same with the bathtub. I would stay again but maybe on a higher floor then the 1st

Family

6/10

Pleasant

29 May 2026

Sonja

The location is decent because it is close to Haymarket, which has a train and tram stop. However, we had a standard twin room and it was really a King size bed made with twin bedding and zero room between the mattress.

Friends

8/10

Excellent

27 May 2026

Clare

The hotel was lovely and the breakfast was fab. Housekeeping was not good during our stay. The first day we went out all day, came back to our room around 4pm and our room had not been done. We then let someone know and it was done when we went out for the evening. Same happened again on the 2nd day but only the bed was made and dirty cups were left and coffee etc not replaced.

6/10

Pleasant

26 May 2026

Elaine

Room are small but ok. Toilet did not flush well. They did not clean up the room even if the please refresh the room was on the handle. I came back late and was too tired to complain but that should of been done.

Friends

10/10

Exceptional

22 May 2026

Jennifer

Very clean and staff was great.

Family

8/10

Excellent

22 May 2026

Ann

The room was clean, quiet, and a good size. Staff was friendly. There is an elevator. Breakfast was fine. Luggage was stored at no charge while we went on a three day tour. The three negatives for us were the same as in every other hotel in which we stayed in Scotland — no top sheet on the bed and a too-hot comforter; no washcloths in the bathroom; and a shower that was difficult to use (low water pressure, partial glass enclosure instead of a shower curtain; high step up into the tub/shower and no grab bars).

Partner

10/10

Exceptional

20 May 2026

Darren

Great stay, the only issue was the late opening of breakfast at 7:15am

10/10

Exceptional

18 May 2026

Geoff

From check in to check out everything was great.Room excellent with daily service.Pleasant staff in good location.Bar closes early if not too many people there! Understandable.

Partner

10/10

Exceptional

18 May 2026

Anthony

Reception and domestic staff were very friendly and helpful.

Partner

8/10

Excellent

13 May 2026

Kevin Bryan Chavez

The room was clean but it was a bit old.

Friends_and_family Friends

6/10

Pleasant

13 May 2026

Kevin

Check in was smooth and easy and the staff were great and even managed to change my room type as I’d mistakenly booked a twin room. The bed was extremely comfy and I had a good nights sleep. However, they’re were mystery white stains on the chair!!! And there was blood on the wall in the bathroom (I didn’t notice the blood until the morning!). The shower was so weak it was like being dribbled on my a toddler and the water was luke warm at best. All in all a 5/10 stay.

Self

6/10

Pleasant

11 May 2026

William

Disappointed with there being no crisps or nuts/snacks behind the bar. Hotel a bit tired now too.

Partner

6/10

Pleasant

05 May 2026

Iqra

We asked for our room to be cleaned however the same bed sheets were just straightened out, they were not changed.

Also the pressure in the shower was an absolute joke! Awful.

8/10

Excellent

04 May 2026

Erwin

Not worth the extra money…
Went down at 7:30am, out of eggs already and they were very watery when did bring another tray out…
Not a lot of variety for pasteries, or fruit

8/10

Excellent

28 Apr 2026

Stephen

A good average hotel to stay. Great location.
It’s a bit older than it looks in the pics but overall a good budget place.

Partner

6/10

Pleasant

27 Apr 2026

Kate

Room 110 should not be for guests, this should be used for luggage storage. With lifts on your left and noisy, drunk residents coming out of the lifts an all hours was disturbing enough. The bin shed to the left with people pushing trolleys of rubbish every hour throughout the night, then the door banging when going in and out meant I did not sleep a wink. I am absolutely shattered tonight.

Family

8/10

Excellent

23 Apr 2026

Robin K

Just a quick overnight stop but we would definitely stay here again. Comfortable and spacious room. With good amenities.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Randall

Fantastic location only a short 15 minute walk to the Royal Mile. Very comfortable room. Really great having parking out back for only £10/day.
We highly recommend this hotel.

Partner

8/10

Excellent

19 Apr 2026

MR

Nice place. Would recommend. Was pricey but so was everywhere else in Edinburgh.

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Cynthia

We had a good stay at this hotel. The staff was friendly and the breakfast generous.

Friends

10/10

Exceptional

12 Apr 2026

Susan

This hotel is perfectly situated easy walking distance to the train station, tram and bus.
The staff was incredibly courteous, especially Kris at reception, who was exceptional and provided excellent recommendations for restaurants and pubs within walking distance.
The room was very spacious and clean, windows that open was a bonus and the buffet breakfast offered a delicious variety of both hot and continental options.
Its location in the Haymarket area is ideal, with a great range of cafes, restaurants, and pubs right on the doorstep. Highly recommended!

Partner

10/10

Exceptional

11 Apr 2026

Emma

The man who checked us in was really amazing and a credit to the hotel.
The room was good value and the area felt safe and we walked everywhere worth visiting from the hotel.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Shilair

Parking is very convenient and the hotel is so central for getting around. Staff are very helpful and breakfast must have been great because the cue to get a table was long! I would book again.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

lisa

Lovely stay. Had a room with double bed and single which worked out perfectly for a trip away with my teenage daughters.we didn’t have breakfast at hotel. Ate in hotel restaurant first night had Katsu curry was unfortunately a bit like school dinners but brownies and cheesecake for desert were delicious. Staff we encountered were very friendly especially the bar staff . Beds were remade and teas and coffees re stocked every day in our room which we appreciated. Hotel was a bit of a walk from Waverley train station with our suitcases but later realised Haymarket was closer. Pleasant walk to Princes Street minus the baggage. Enjoyed our stay would visit again .

4/10

Poor

10 Apr 2026

Chetan

Rooms were clean, the hotel is certainly busy place and sought after due to location. However, the toilets and shower has a problem woth water pressure. Toilets also take long tome to flush. Tlwe were on 4th floor, the staff offered us 2 other rooms on 3rd and 2nd floor, however, the same problem was there.
When i raised this issue to the staff, i was told that they can not sort this issue. I was surprised to know this since the property is 4 star and daily charge is substantial. The staff did provide us complementary breakfast for us for 2 days to compensate our disappointment. If i were to plan a stay in Edinburgh, i would look for other options.
Parking is available but charged at £10 per day.
Beds are comfortable.
One of the lift was not working for entire length of our stay for 3 days which caused a bit of inconvenience. However, i found out on day 2 that there are 2 more lifts as well.
All in all, a bitter sweet experience.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Robert

One elevator was broken, and the other was very very slow and heavily used. Front desk staff were very friendly and helpful! They were the highlight.

Friends

10/10

Exceptional

05 Apr 2026

Rob

Breakfast was good, staff was attentive, good restaurants in area, overall good experience

Partner

6/10

Pleasant

02 Apr 2026

Keith

Everything was ok, but just ok. Dinner was arranged by Globus and it was terrible, the pasta and the chicken should have been so much better but the chicken was dry dry dry and the pasta was overcooked to the point of being mushy. Room was ok, but really needed a refresh some time ago, paint was splotchy and mismatched. Staff were friendly and helpful except for the manager who was really stressed. Would I stay there again? Likely not, would probably go downtown. Would I eat there again? Never

Partner

4/10

Poor

30 Mar 2026

Simon Martin Friedrich

I recently stayed at Leonardo Edinburgh Haymarket and unfortunately my experience did not meet expectations.

During my stay, the room was not properly serviced—trash was not removed and towels were not replaced. When I raised this with staff, I received an apology, but no visible follow-up or effort to address the issue or prevent it from happening again.

At breakfast, I also noticed hygiene concerns. Staff appeared to simply add missing cutlery to tables without checking whether existing items had already been used, which did not inspire confidence in cleanliness standards.

Additionally, the elevators were very slow, making it inconvenient to reach rooms on higher floors such as the 4th floor.

Overall, this stay set a lower standard than expected for the Leonardo brand. Given the apparent gaps in cleanliness and service, the 4-star rating feels difficult to justify. I would likely consider alternative accommodations in the future.

Self

6/10

Pleasant

28 Mar 2026

Anna

It’s about what you would expect, the accommodation itself is above standards, but the sheets from the bed are as scratchy as it gets and the bed is quite uncomfortable

8/10

Excellent

26 Mar 2026

Dawn

The hotel itself was fine and the car park a real plus. We had lunch when we arrived and our sandwiches two of 3 were made using stale bread. We were in a hurry but this helped us make the decision to dine out for dinner. Room was very spacious and comfortable.

Partner

10/10

Exceptional

24 Mar 2026

Jan

Had to book this last minute and the staff could not have been more helpful. Room was excellent and great facilities. Handy for Haymarket station.

Self

10/10

Exceptional

24 Mar 2026

Joanne

Excellent hotel and good that they offered three proper single beds in one room - for three friends on a weekend break.
Staff were all friendly and helpful.
Breakfast was great. WiFi was easy to connect.
The only things missing were biscuits in the room and a better top up of tea/milk. A small issue that didn’t affect our stay, as it was a great hotel.
Location was good - and nice and quiet.

Friends

10/10

Exceptional

23 Mar 2026

Alesa

Room smelled a bit musty in the entrance....scent of old water. Perhaps from the Aircon.
Slept well. Quiet
Friendly staff
Close to Haymarket Station/bus to airport

Partner

10/10

Exceptional

16 Mar 2026

Marc

Everything was excellent

Self

10/10

Exceptional

15 Mar 2026

Mina

Great hotel with a very convenient location. The room was spotless and the bed was comfortable. The staff were welcoming and always ready to help. Breakfast was good with a nice variety, though adding cheese would make it even better. We really enjoyed our stay.

Family

2/10

Poor

07 Mar 2026

Luke

Paint chipped of multiple surfaces room was not worth £250.hairs in bath and bed.no pressure to shower felt like a water bottle with holes in.slippy bath but bath Matt was yellow with stains.tv remote wouldn’t work.white marks on headboard aswell if you know u know.

Partner

10/10

Exceptional

04 Mar 2026

Ann Elizabeth

Excellent hotel within easy reach of transport

Partner

8/10

Excellent

02 Mar 2026

Julie

Great breakfast and friendly staff

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Sheila

Clean room. All staff friendly and helpful

10/10

Exceptional

22 Feb 2026

Chris

Room was great - very spacious. Staff were friendly and helpful.

8/10

Excellent

19 Feb 2026

Debbi

Yes, room was spotless. Lauren on reception was a standout member of staff along with blonde breakfast manager.

Self

10/10

Exceptional

16 Feb 2026

Liam

Staff were very welcoming when we arrived room was amazing great location

Partner

10/10

Exceptional

15 Feb 2026

Tony

Nice and clean

Partner

4/10

Poor

11 Feb 2026

Elizabeth

Dirty outdated

Business

10/10

Exceptional

10 Feb 2026

James

Rooms were spotless and staff were cracking

6/10

Pleasant

09 Feb 2026

Kelly

While the staff was great, accommodating, and friendly, the actual experience could be improved.

Our room had many things falling off the walls (towel hooks, bathroom mirror, etc. ), and the bath water tap was very difficult to turn off.

There were items in the hallway (plug covers) not secured properly.

If you choose the breakfast buffet, please note it never changes. It would be nice if items were changed. If you plan to stay for a long period of time, you may get sick of the same breakfast items. The mushrooms they serve are baked (should be fried).

Overall, it was decent for the price

Leisure Partner

8/10

Excellent

07 Feb 2026

Justice

Yes

Leisure Family

8/10

Excellent

06 Feb 2026

Fiona

Friendly staff, spacious room with a fridge in it and hairdryer, kettle, teas and coffees. Bathroom needs some updating but overall a good hotel in a great location

Partner

8/10

Excellent

04 Feb 2026

Stewart

Room was nice and clean, all the staff are friendly and helpful. Nice and central, within a 20 min walk to the castle.

Leisure Partner

8/10

Excellent

29 Jan 2026

Graeme

Room was Great

Self

8/10

Excellent

28 Jan 2026

Philip

Clean room, incredibly comfy bed. Showing age in some places but not too bad.

10/10

Exceptional

24 Jan 2026

MEIC

a really comfy bed , slept like a baby.

Leisure Self

10/10

Exceptional

22 Jan 2026

Claire

Quiet room. Friendly and accommodating check in staff. Location is great for public transport and also local restaurants.

Business Friends

10/10

Exceptional

15 Jan 2026

Graeme

Clean, comfoetable room.

Self

10/10

Exceptional

12 Jan 2026

Alexander

It's a great 4 Star Hotel. The only significant problem were the key cards. They kept getting deactivated. The hotel is aware and is trying to fix it, but they are so busy they don't have time to reset all the codes.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Diane

The staff were approachable and friendly. Room was clean. Convient location to transport needs. Quiet in busy area.

Business Self

10/10

Exceptional

04 Jan 2026

GILLIAN

Whole experience was fab. Check in/out fast and efficient. Room was spotless and breakfast in the morning was delicious and plenty of choice!! Staff were all polite and courteous!! Well Done Everyone!!!

Friends_and_family Friends

8/10

Excellent

03 Jan 2026

Susan

Room was lovely, staff at check in were great. Food and atmosphere in restaurant was poor

Leisure Friends

10/10

Exceptional

29 Dec 2025

Sadiye Gizem

Everything was excellent

6/10

Pleasant

29 Dec 2025

Dawn Amanda

The water for the bath was luke warm. The windows were filthy. The food was really not nice. The chicken curry was like soup and with not a lot of chicken in it. The breakfast was luke warm. The bacon was like leather and the eggs where hard. One of the members of staff was quite dismissive when you asked her question.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Paul

Staff were very friendly and helpful our room was very satisfactory and the location was very good, breakfast was really good with a good selection of breakfast choice.

Leisure Partner

8/10

Excellent

26 Dec 2025

Stephanie

A comfortable stay in a convenient location.

Partner

8/10

Excellent

21 Dec 2025

Martin

Nice hotel. Check in was not great

Business

10/10

Exceptional

21 Dec 2025

Will

It was lovely

Partner

6/10

Pleasant

21 Dec 2025

Mariah

Room was clean and spacious, and staff were very friendly and helpful. Pillows were very uncomfortable and the lobby had a really stinky smell. But other than that, hotel is in a great location

Leisure Partner

10/10

Exceptional

20 Dec 2025

Nargis

Clean room comfy bed

Business

10/10

Exceptional

18 Dec 2025

Salah

Very good

Business_and_leisure Self

10/10

Exceptional

17 Dec 2025

Deborah

Staff were lovely and breakfast was very good. Hotel was in a good location, shops around the area and easy to walk into Edinburgh central.

Leisure Family_with_children

6/10

Pleasant

10 Dec 2025

Suvankar

Room smelt of damp. It was very cold despite temperature at 22 degrees - think heating had an issue. Queue for reception was very long. Very disappointed with the stay.

Leisure Family_with_children