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Four Points Flex By Sheraton Edinburgh

Edinburgh · United Kingdom

25-33 Shandwick PlaceView location

8.0/10Excellent1,001 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.0/108.0
Condition7.8/107.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points Flex By Sheraton Edinburgh

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected.

Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Princes Street - 0. 1 km / 0. 1 mi- Johnnie Walker Princes Street - 0. 1 km / 0.

1 mi- Princes Street Gardens - 0. 3 km / 0. 2 mi- George Street - 0. 3 km / 0. 2 mi- Georgian House - 0. 4 km / 0. 2 mi- Charlotte Square - 0. 4 km / 0. 2 mi- Usher Hall - 0.

5 km / 0. 3 mi- Edinburgh International Conference Centre - 0. 7 km / 0. 4 mi- Dean Village - 0. 7 km / 0. 4 mi- Grassmarket - 0. 9 km / 0. 5 mi- Assembly Rooms - 0. 9 km / 0.

Read more about this hotelShow less

5 mi- Scottish National Gallery - 0. 9 km / 0. 6 mi- Scott Monument - 1 km / 0. 6 mi- Witchery Tours - 1. 1 km / 0. 7 mi- Victoria Street - 1. 1 km / 0. 7 mi.

The preferred airport for Four Points Flex by Sheraton Edinburgh is Edinburgh Airport (EDI) - 15 km / 9. 3 mi Four Points Flex by Sheraton Edinburgh is centrally located in Edinburgh, a 3-minute walk from Princes Street Gardens and 8 minutes by foot from Edinburgh International Conference Centre.

This hotel is 1. 1 mi (1. 8 km) from St. Giles' Cathedral and 1. 3 mi (2 km) from Edinburgh Castle.

Four Points Flex by Sheraton Edinburgh is centrally located in Edinburgh, a 3-minute walk from Princes Street Gardens and 8 minutes by foot from Edinburgh International Conference Centre. This hotel is 1.1 mi (1.8 km) from St. Giles' Cathedral and 1.3 mi (2 km) from Edinburgh Castle.

Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Tourism Program Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 6.00 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    Czech

    Bulgarian

    English

    Italian

    Polish

    Romanian

    Hungarian

    Spanish

Nearby attractions

Princes Street 0.1 km / 0.1 mi
Johnnie Walker Princes Street 0.1 km / 0.1 mi
Princes Street Gardens 0.3 km / 0.2 mi
George Street 0.3 km / 0.2 mi
Georgian House 0.4 km / 0.2 mi
Charlotte Square 0.4 km / 0.2 mi
Usher Hall 0.5 km / 0.3 mi
Royal Lyceum Theatre 0.6 km / 0.3 mi
Edinburgh International Conference Centre 0.7 km / 0.4 mi
Dean Village 0.7 km / 0.4 mi
Grassmarket 0.9 km / 0.5 mi
Assembly Rooms 0.9 km / 0.5 mi
Scottish National Gallery 0.9 km / 0.6 mi
Scott Monument 1 km / 0.6 mi
Witchery Tours 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 72
  • hotel
  • Wired Internet
  • Wi-fi
  • Multilingual staff
  • Lift access
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Four Points Flex By Sheraton Edinburgh

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Four Points Flex By Sheraton Edinburgh

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Four Points Flex By Sheraton Edinburgh

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Four Points Flex By Sheraton Edinburgh

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Four Points Flex By Sheraton Edinburgh

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points Flex By Sheraton Edinburgh

8.0
Excellent
1,001 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
7.8 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
19 Jul 2026
DNYANESH
The bed was extremely uncomfortable.
Family_with_children
6/10
Pleasant
06 Jul 2026
Samantha
I booked this place for the price and the location. It does just what you need in that scenario. The room, while very cramped, had a lay out that gave each member in my family their own bed. We booked the family room with bunk beds. There is no parking at the hotel but several place around to park. Or you can take train from the airport right to the hotel for cheap. The weird things were the hotel is divided into two. So you go to a main\"lobby\" and check in. Then have to walk up the block to a different door for access to you part of the hotel. This was a first for me, in all my years of travel. I had some other issues with check in. My room was not ready until over 2 hours past check in. I was not given any heads up on this, which would of been nice. We could of wandered the city more instead of sitting in a tiny lobby for over an hour. all in all, not the worst stay, it's a solid 6/10
Friends_and_family Family
6/10
Pleasant
02 Jul 2026
Julie
Really hard to find as such a small frontage. Car parking a little walk to drag cases. Good location though.
Partner
4/10
Poor
27 Jun 2026
Melissa
Great staff
Very helpful
Friends_and_family Family
2/10
Poor
14 Jun 2026
Jasmine
No bathroom sink, no luggage stand, musty.
10/10
Exceptional
05 Jun 2026
Jason
Clean room, staff at reception lovely and very accomodating. Fantastic location also
Partner
10/10
Exceptional
06 May 2026
Kim
Close to the tram and bus lines, restaurants and shops but the main reason I booked here was the proximity to the castle! A short walk around the corner and the views of the castle were breathtaking. The room was clean and tidy and enough for a solo traveller. It was quiet and had a lift for luggage! The staff were so friendly and helpful with deciding on which tour to pick. (Timberbush!) highly recommend this hotel.
Self
10/10
Exceptional
03 May 2026
Monique
This was a wonderful, convenient place to stay. Truly a home away from home. The room's fan was squeeky and loud but not a deal breaker. Apart from that I had a perfect stay!
Self
10/10
Exceptional
30 Apr 2026
Karen
Amazing location with ease of transportation to anywhere in Edinburgh. Walk, bus, tram and taxis. Nice room and very comfortable for my 2 day stay. 5 min from theaters!
Self
10/10
Exceptional
09 Apr 2026
Catriona
Convenient hotel. Great for a single traveller. Close to all the tourist areas. Comfortable and quiet.
Self
8/10
Excellent
23 Mar 2026
Susan
Clean room and en-suite.First room allocated was too hot for me despite opening the window but staff were really helpful and found a cooler one. Situated at the West end of Princes Street this budget hotel is in walking distance of many of Edinburgh's sights, shops and eateries. Another bonus is the airport bus stop right outside
Self
10/10
Exceptional
22 Mar 2026
Nina
Place was clean, very central and close to everything you might want to see walking and directly in front of the Airlink bus to get back to the airport. Location 10/10. The room was exactly as described. Clean and cozy.
Self
10/10
Exceptional
10 Feb 2026
Emma
Room was spacious and clean. Had everything we needed. Staff were friendly and helpful.
Friends_and_family Friends
8/10
Excellent
28 Jan 2026
Liam
My only complaint is that we ordered a twin room and got bunk beds, not a problem for us. But not what we bought, nor could I imagine it be good for some people.
8/10
Excellent
26 Jan 2026
Stuart
Great location. Decent standard room. Great value, would visit again.
Leisure Self
10/10
Exceptional
20 Jan 2026
pat
Great staff nice telly
Leisure Family
8/10
Excellent
14 Jan 2026
Amrutha
The staff were so welcoming and friendly and gave great recommendations for the city. They were also really accommodating for our entire stay.
Leisure Family
10/10
Exceptional
08 Jan 2026
Thomas
Exactly what a 3-star hotel should be. It was clean and modern, had very friendly and helpful staff, offered a competitive price, and was in a great area, without offering additional amenities that you’d expect from a 4 or 5-star hotel. The location was unbeatable, with many tourist attractions easily within walking distance, as well as various transit options close by. There are many dining and shopping options in the vicinity. The area felt very safe, even when walking at night. Staff were very welcoming and helpful.
A few things to note prior to booking are that the queen size room was on the smaller side, so if you require a lot of space this may not be the best option for you. Additionally, the TV wouldn’t connect to the hotel wifi, so I had to use my hotspot to access streaming options. Nonetheless, I would recommend staying here if you’re looking for a clean, comfortable, affordable, and central place to stay.
Leisure Partner
8/10
Excellent
06 Jan 2026
Ayalah
good!
10/10
Exceptional
31 Dec 2025
Tonia
We loved our stay here in Edinburgh. Not only was the hotel perfectly central, easy to get to from the train and bus station, it was also beautifully clean, soft big towels, spacious rooms for city center, and had a delightful staff. They were very helpful and kept our bags for us for additional time so we could site see without dragging them along. I was travelling with my children (ages 4 and 8) so the bunk bed option was perfect. They also had a lift to take us to our floor (which we didn't have the luxury of in London). It made travelling with kids easier. The hotel also had a \"press to open\" door so it didn't stay open in the cold and to any which person. You also needed to key past the hotel desk with your room key to enter the corridors. It made our stay feel even more safe. I really appreciated this hotel. Well done!
Leisure Family_with_children
10/10
Exceptional
29 Dec 2025
Rick
Great front counter staff, room was perfect for our family of 4 travellers. Located close to everything: Waverly train station, Royal Mile, Edinburgh Castle, pubs, restaurants, everything!
Leisure Family
10/10
Exceptional
25 Dec 2025
Billy Joe
Good hotel and hold luggage after check out
Leisure Partner
8/10
Excellent
24 Dec 2025
Revatish
Staffs were welcoming and room was nice!
However, top of the shower cabinet needs cleaning, likely caused by previous occupants negligence.
Leisure Family_with_children
6/10
Pleasant
26 Nov 2025
Edward
I just felt that everything was average.
There was no bottled water which would have helped when taking my medication. Instead I used a mug and tap water in the bathroom.
Leisure Self
4/10
Poor
23 Nov 2025
Samuel
Listed with parking but failed to mention that it wasn’t on site and had to be a specific car park that you got the discount at.
Lack of soundproofing meant that we could hear everything going on on the main road outside all night, waking us up several times throughout.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Giuliana K
Great hotel
Self
8/10
Excellent
30 Oct 2025
Jonathan
Clean room, comfortable bed, friendly reception. Otherwise a basic hotel, little bit noisy (other rooms) and “a bed for the night”.
Leisure Family
10/10
Exceptional
25 Oct 2025
YUQIANG
excellent
10/10
Exceptional
24 Oct 2025
Diana
Clean room
Leisure Friends
10/10
Exceptional
24 Oct 2025
Karl
.
Business Self
6/10
Pleasant
18 Oct 2025
MaryAnne

Small, small rooms

We had a good stay and the location is excellent. The rooms however are so small as to be uncomfortable for two people staying there.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
Genevieve
We had a great stay here. The room was comfortable and staff was just lovely, with excellent food and tourism recommendations. The only thing to keep in mind is that it's on a fairly busy street, so those noises might carry in, and be prepared for that. But hey, really can't beat the location!
Leisure Partner
10/10
Exceptional
13 Oct 2025
Shannon
Great location. Close to all the sights, food and shopping. Friendly staff. The rooms were clean and comfortable
Leisure Family
8/10
Excellent
13 Oct 2025
Sandra
Room was perfect. Only problem was noise from the night club downstairs. Not the hotels fault of course, but I was awake at 0300 on a Friday night. I would stay again though. Very clean and new.
Leisure Partner
8/10
Excellent
13 Oct 2025
michiel
Upgraded to suite, which was nice but street noise was very loud
Business
2/10
Poor
10 Oct 2025
EDUARDO
Super small room, small bathroom and no private car access to the property. You have to access the property by foot, bus or taxi only. Also there is a lack of information regarding the off site parking, you have to validate your ticket at the reception before move your car out of the parking lot. There is no in and out benefits, I suggest you leave the car parked all the time. This was the smallest room I have ever been in a hotel in my life, I got surprised Marriot put their name here.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Kendra
Last minute booking since our trip to the Highlands was canceled mid trip due to Storm Amy. It was perfect, staff was very friendly.
Friends_and_family Family
6/10
Pleasant
06 Oct 2025
MaryAnne
First of all, the staff were amazing and the location was really great. However, the rooms are so small that there is no place to put one’s luggage. I our first room, the furniture was broken and the shower so small you couldn’t turn around in it. I asked to be moved, and the responsive staff did that right away. The second room was better and more comfortable.
Partner
6/10
Pleasant
01 Oct 2025
Maria
Cleaner forgot to replace towels
Leisure Friends
8/10
Excellent
30 Sep 2025
Katherine
Had a fantastic stay, rooms were clean and recently refurbished. Very conveniently situated close to transport and restaurants.
We had 3 adults in our group so it was great to be able to get a studio with our own kitchenette. Staff were extremely helpful, providing bag storage and recommendations for dining and attractions.
The only negative was the noise from a nearby nightclub, some of us needed earplugs in order to sleep. We couldnt hear any traffic noise, only music.
Leisure Family
10/10
Exceptional
29 Sep 2025
trevor j
Just wish we could have stayed longer
Partner
6/10
Pleasant
26 Sep 2025
Melanie
They have changed the name of the hotel, but did not inform guests. We wondered the street for a couple hours until we were told by a clerk in a store.
Leisure Family
4/10
Poor
25 Sep 2025
Lori
The lobby staff was friendly and professional. The lobby itself was underwhelming and the room and experience was below what I have come to expect from Sheraton in the U.S.
Leisure Family
6/10
Pleasant
24 Sep 2025
Caroline
When we got to our room we had an unflushed toilet and a dirty towel on the floor. We had a broken tv as well and didnt get help for it until the third time we asked staff.
Leisure Partner
8/10
Excellent
15 Sep 2025
Brad

Great locale

Great location but many amenities (drinking glasses?) were lacking.
Partner
8/10
Excellent
14 Sep 2025
Megan
Great staff, great location the only thing I would have liked was a 2nd chair at the table and more counter space or shelf in the bathroom with more hooks to hang towels.
Leisure Partner
6/10
Pleasant
10 Sep 2025
Arzu
The room was tiny. There was no room to move, store the luggage. The bathroom has no place to put on the toiletries. The design of the room is horrible. The only benefit was it was very close to the main attractions.
Leisure Family
10/10
Exceptional
07 Sep 2025
Anthony
Great stay in the heart of Edinburgh
Partner
10/10
Exceptional
01 Sep 2025
Arthur
Great friendly staff
Leisure Family
8/10
Excellent
29 Aug 2025
david
Nice hotel .. just didn’t realize how small the space was
Partner
10/10
Exceptional
27 Aug 2025
Susan
smallish rooms on the Western edge of the New Town but incredible value with great sights, food, pubs shopping all around. really nice staff
Leisure Self
8/10
Excellent
26 Aug 2025
xuan lan
Great Location, room is too small need more shelfing
Leisure Partner
8/10
Excellent
21 Aug 2025
Susan
Hotel clean , simple but had everything you needed for a short stay. Great position for walking into centre for shopping , cafes and restaurants etc.
Leisure Partner
6/10
Pleasant
19 Aug 2025
Travis
The hotel is in a good location for restaurants, shops and attractions. I stayed at the hotel at the start of summer and was in a small, stuffy room with no air conditioning, with a small, noisy desk fan. I spoke with the staff in the morning, and they were very helpful. I was mistakenly under the impression that all rooms had air conditioning and apparently, this wasn't the case, but they were able to find me a room with a window and a fan that worked a lot better, so I was far more comfortable for the following night's sleep.
Leisure Self
10/10
Exceptional
19 Aug 2025
Travis
It was convenient for a one-night stay before leaving for a tour. The room was pretty comfortable and quiet, it had air conditioning, which was good.
2/10
Poor
17 Aug 2025
George
Tiny too
6/10
Pleasant
16 Aug 2025
Judith Lynn
Bed was very comfortable. Room
Was a great size. No place to put any toiletries as no room around sink. No luggage holder so had to put suitcase on the floor. Good location but street noise and noise from bar across the street was not great. Had to lift suitcases up and down stairs on the same floor—another thing to tackle.
Leisure Self
8/10
Excellent
15 Aug 2025
Steve
A perfect location for Fringe-goers (and by extension everyone wanting to explore old Edinburgh. A tidy, quiet, very friendly hotel with great transit options, including being close to the tram, which makes it handy for anyone flying in, or catching a train into Edinburgh.
Leisure Self
10/10
Exceptional
08 Aug 2025
Ng Man
Very convenient location, have many dining places around. Time to different tourist attractions are mostly around 10-20 mins walk. Staff are friendly, Worth for money
Leisure Family_with_children
10/10
Exceptional
08 Aug 2025
Imtiaz
Clean updated hotel. Location is perfect. Close to all major sites. Plenty of food choices around. We had the family room. Enough space for 2 adults and 2 teenagers.
Leisure Family
10/10
Exceptional
05 Aug 2025
Marek
Stayed for 2 nights right before the fringe festival. Figured we would only use the room for sleeping so we would get a small room that’s close to the action.

This hotel honestly surpassed all our expectations. Yes, the room was small, but there was plenty of space to move around and unpack, definitely not as small as we were expecting. The space was cool, quiet, and most importantly, comfortable.

The staff were very friendly and even checked us in early as our flight came in earlier than the 3 o’clock check in time. Whenever we left or returned to the hotel they would check if we were doing ok or had any questions.

And even if all that wasn’t true, the location is absolutely amazing. A bunch of pubs, coffee shops, grocery stores, and fancy restaurants, all a 10 minute walk away. You can even walk to old town in 10-15 minutes! And Dean Village, a lovely picturesque part of town is a short 7 minute walk away.

Loved our stay, will come again!
Leisure Partner
10/10
Exceptional
02 Aug 2025
Adrian
A wonderful, first experience in Edinburgh
6/10
Pleasant
02 Aug 2025
angela

50/50, not good, but not bad

The room was compact, but clean. The bed was comfortable but the pillows a bit too firm. Where our room was located it was quiet. Two down sides for us, the room was stiflingly hot, there was a window, but not one you could open, and there was no air conditioning, We asked at reception if they could turn the air con on, to be told there was none, but they could provide a small fan, which never materialised. Looking on the map, it's halfway between Waverly and Haymarket stations, about 10 mins either way, one tip, if coming from Glasgow, going back you're better going to Waverly station, better frequency and choice of trains.
Partner
8/10
Excellent
29 Jul 2025
Amy
This property actually has two buildings. The staff was super friendly and helped us take our suitcases from registration to the second building where our rooms were located. Though there were some visible signs of previous damage like the carpet being warped and pulling up from the floor, overall the room was clean and comfortable. The biggest annoyance with this hotel was accessibility; in order to get into the lobby for registration you had to go up steps and on the floor where we stayed you had to go up two steps after getting out of the elevator.
Leisure Family
8/10
Excellent
29 Jul 2025
Verified traveler

Good base hotel but could do with improvements

Nice located hotel, right next to bars, restaurants and attractions. The rooms were recently updated to the Four Points Flex colours instead of Cityroomz. But we felt the rooms needed more modernising. It was very warm during our stay, and we only had a small fan to cool us down. I really think hotels should be investing in air conditioning. The window barely opened, and was one of the old sliding style ones.

The hotel is right above a taco place, so the smell of frying late into the night wasn't great. Trying to sleep and the smell of frier was wafting into the room. Couldn't really close the windows, as it was so hot and suffocating without them open. I know this isn't the hotels fault, but having AC would mean we wouldn't smell this or have to have the window open.

Overall, the bathroom was nic (again no strong ventilation though? so it remained hot after showers) the room was small but tidy, and the staff were friendly enough. I'd recommend it because it's fairly cheap for Edinburgh, but if you want comfort - I'd pay more for elsewhere.
Partner
8/10
Excellent
28 Jul 2025
Tara
Rooms are small, but that is shown. The staff was great with recommendations. Pretty easy to walk to attractions.
Leisure Family
8/10
Excellent
25 Jul 2025
Amanda
Convenient location. Room was cozy but well laid out. Clean and everything was in working order.
Leisure Family
8/10
Excellent
25 Jul 2025
Adriana
Stayed in a twin bunk. Room was small, but had everything you could need for a couple nights. Clean, comfortable beds & pillows, usb charge port on top bunk (so convenient), and best of all great staff. Location is pretty great, towards the end of Princes Street so you get the castle, restaurants and excitement AND quiet nights.
Leisure Family
6/10
Pleasant
24 Jul 2025
Verified traveler

Clean but clunky

Clean room and comfy bed, good air con which is always a plus. Some questionable design/layout choices though:

-Shower very cramped, kept elbowing the walls and had to point the shower at the wall to get lathered up.

-Bathroom lighting is absolutely useless for makeup and the bedroom mirror doesn't have a socket anywhere near it for hair tools.

-Also, fair warning, they decide to store the white bath mat on the equally white floor of the shower, so don't do what we did and turn the shower on before you look for it haha!

Overall, fine if you just need somewhere to crash for the night!
Partner
10/10
Exceptional
23 Jul 2025
Mark
Friendly and helpful staff. Fantastic location and walkable to all attractions or get on a bus or tram stop right outside. You are right in town so expect city noises, lighting and smells.
Leisure Family
8/10
Excellent
23 Jul 2025
Michele

Quick stay in Scotland

The hotel has just changed ownership the week we areived. Front desk staff was super friendly and helpful. Our luggage was held on our departure day which was a great help. The room was a little warm. They had a fan, but it was really loud and didn't osilate (got stuck). The window also would not stay open (had to prop open with a box). Additionally the shower drain was a bit clogged so had to stand in water, but overall everything was clean and tidy. Very convenient location to transit and tourist sites. We would stay again.
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
John
When I stayed here, it was Cityroomz, now it is Four Points Flex by Sheraton.

The location at one end of Princes Street is perfect for your stay, but access by car is difficult. We dropped of our bags around the corner on Rutland St and checked in, then parked the car 1/2 mile away at the NCP Castle Terrace car park.

During your stay, the castle, Princes Street and the gardens are within walking distance and if you want to go further afield, there is a taxi stand right around the corner in front of the Caledonian hotel. We would also ask our Uber drivers to drop us off at the Caledonian.
Family
8/10
Excellent
15 Jul 2025
Wendy
The room was very small. But the area was AMAZING and strongly recommend that area. Staff was extraordinarily helpful.
Leisure Partner
8/10
Excellent
13 Jul 2025
Kylie
It is a nice property just off the main tourist areas. It’s only detriment is that the ambulances go by all night and can keep you up
Leisure Family
6/10
Pleasant
09 Jul 2025
Jaclyn
You can't
8/10
Excellent
09 Jul 2025
Maria

2 nights in Edinburgh

I like the location very central. The room is tiny but comfy. The shower door was a problem, doesn’t close at all keeps opening. But overall still satisfied with the service.
Friends_and_family Family
10/10
Exceptional
08 Jul 2025
Jillian
Jamie at reception was excellent for recommendations in the city, and very friendly to all! The location was perfect for walking to the royal mile, market, deans village and more! Quiet and would recommend.
10/10
Exceptional
08 Jul 2025
Denise
The staff was so helpful. They not only stored our luggage when we arrived early but they brought our luggage to our room. They also directed us to many different places to sightsee. Clean rooms. Quiet for a good night's rest. Close to many things to do. This is a win-win.
Leisure Family
8/10
Excellent
08 Jul 2025
AISLING
Very modern suite however no a/c ventilation expect a plug in fan. Booked for 4 adults and it was very cramped. Wouldn’t advise for couples as there was no door into the bedroom, open plan. Sofa bed was uncomfortable and very noisy. However, brilliant location. Staff were great, very friendly and full of knowledge. Clean however bathroom ceiling was peeling and very unsightly. I would rate this property 3.5/5
Friends_and_family Friends
10/10
Exceptional
05 Jul 2025
Anna
Well placed for everything!
Leisure Partner
8/10
Excellent
04 Jul 2025
Caroline
Room was not a King Suite as advertised/sold. Doubled checked this with hotel prior to arrival & was told room would have a king sized bed but it didn’t. Room 130 also needs some attention in the bathroom as very obvious water damage in bathroom ceiling with lots of paint coming off the ceiling. Not what I would expect for the price being charged for the room. Otherwise comfortable & very convenient location with easy check-in process.
Leisure Friends
10/10
Exceptional
03 Jul 2025
Stephanie

Helpful staff, great location

The staff at Cityroomz was incredibly helpful. When my return flight was abruptly cancelled, the staff worked magic to help me book a room there at the last minute so that I could stay an additional night. They were even able to let me stay in the same room. Additionally, throughout my stay, they were helpful in offering transportation information, recommendations, and calling taxis. This hotel is in a great location, with easy access to many attractions by foot and also close by several train stations, making out of town day trips easily accessible. Thank you, Cityroomz, for your hospitality!
Friends_and_family Friends
8/10
Excellent
02 Jul 2025
John
Property has been remodeled. Room was clean,service was good. Entry to the room and the front desk are separate.The temperature was warm during our stay and there was no A/C. The overall stay was positive.
Leisure Family
10/10
Exceptional
01 Jul 2025
Ellie
Very accommodating staff. Clean rooms and very close to everything. Really enjoyed our stay. Thank you!
Leisure Family_with_children
8/10
Excellent
30 Jun 2025
Sheree
The location was great and the staff was amazing. Just be aware of the size if you have more than a couple or single traveling. Also, no AC for the US travelers.
Leisure Partner
10/10
Exceptional
28 Jun 2025
Margaux
Really comfortable room, excellent location, kind staff. A great choice for Edinburgh!
Leisure Self
10/10
Exceptional
26 Jun 2025
Jerry
The staff were very helpful and friendly. They shared with us some of the local spots, away from the tourist traps of Edinburgh.
Leisure Family
6/10
Pleasant
25 Jun 2025
Wendy

Good location/staff -but a budget hotel/noisy stay

The hotel is in a great location & is currently being renovated, so our room was quite freshly decorated etc & clean, basic but a decent size with iron, kettle, hairdryer etc. we arrived for check in at 3:30 pm(check in advertised as 3pm) our room wasn’t ready so we were allocated another-right next to where a part of the hotel is still being renovated-we weren’t informed of the location of our room, there was a strong paint smell & we were woken by hammering, sawing & loud chatting by workmen at 7:30 am-not what you want on a relaxing night away! Our room also faced the street which is busy with buses& trams & was still fairly noisy overnight so we hadn’t slept great anyway, theres no air conditioning so there’s no choice but to open the window or run a fan they which was unusually rattly/noisy. Also only one pillow is provided for each person.I’m aware this hotel is budget but we still paid £168 for the room on a weekday night so it wasn’t cheap- to be fair though when we expressed our concerns on checkout we were given a £50 refund as goodwill. However I don’t think we would return
Partner
10/10
Exceptional
24 Jun 2025
Makayzia
Perfect location to walk around the city and enjoy everything it has to offer!
Self
10/10
Exceptional
24 Jun 2025
Kathleen
We are a family of 4 traveling for 2 weeks through 4 countries. So each time we went to a new accommodation, we were exhausted. After checking in, we went to our room where staff had already prepared the pull-out sofa bed and hideaway bed for our 2 kids. It was so lovely for them to take care of this for us! We could just relax and enjoy it! Room was so pretty with super tall ceilings and floor to ceiling windows. Very clean and comfortable. We would definitely stay here again!
Leisure Family
10/10
Exceptional
22 Jun 2025
Linda C.
The rooms were smaller than expected, but they were clean, comfortable, and centrally located. The staff was greater than exceptional. They were accommodating to two weary travelers, and more than helpful in getting transfers and tickets. A very special shoutout to Nina!
Friends_and_family Family
8/10
Excellent
22 Jun 2025
Grace

Disappointed

Room was very clean. Unfortunately, the sockets were far away from the bed. So it was difficult to charge your phone especially when you have a bunk bed. Staff was friendly, but I asked one member of staff to book a cab for us for our d next day trip. Jimmy didn't do it, that's good that my daughter asked me to check again to be insure. Was a bit disappointed!
Friends_and_family Family
6/10
Pleasant
22 Jun 2025
Lisa
The location was great. The front desk staff were amazing and went out of their way to help us. The housekeeping personnel did a terrible job. Never really clean and they always forgot to leave us what we needed
Friends_and_family Family
8/10
Excellent
21 Jun 2025
Allyson
Amazing stay. Only issue was no bathroom available if you arrive early
8/10
Excellent
20 Jun 2025
Kathryn
Spacious room but there are a few odd things; the beds didn't have fitted sheets, just flat sheets and comforter/duvet. Bathroom didn't have a lock. Clean enough, good location, would stay again for a quick stop over.
Leisure Family
6/10
Pleasant
18 Jun 2025
Mohammad Javed
The location is very good but the property was just ok. Staff were good and prompt and when we faced some Issues they immediately looked into it and rectified. We just didn’t like the bed size, they say it’s super king size but it is actually lesser than queen sized bed.
6/10
Pleasant
17 Jun 2025
Ziqian
Room looks nothing like pictures and we’re not comfortable
Leisure Partner
10/10
Exceptional
14 Jun 2025
Susan
We had a lot of questions about getting around. The people at the front desk were so very helpful. They made you feel like they were more than ready to help and had answers that were quite helpful. Some staff at other hotels make you feel like they are too busy to help with directions so I really appreciated them. The bus stop being right outside made getting to the airport so easy too. I didn’t find it was noisy when we went to bed at a reasonable time either.
Leisure Family_with_children
10/10
Exceptional
14 Jun 2025
Christy
Great Hotel
Leisure Family
8/10
Excellent
14 Jun 2025
Jason

Nice hotel

Good hotel, needs food options like a cafe or a grab and go. Room was stuffy but we were given a fan. Parking was a bit far, had to drag suitcases up a hill.
Friends_and_family Family

Location & surroundings

Four Points Flex By Sheraton Edinburgh
25-33 Shandwick Place, Edinburgh, United Kingdom

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Four Points Flex By Sheraton Edinburgh

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