United Kingdom
, Edinburgh 
erica
Worst place I have stayed during my 10 months of travelling!
Firstly the room;
It was the size of a shoe box, we had to open our luggage in the hallway just to re pack. We couldn’t close the bathroom door because there was not enough space to move! The water pressure was none existent.
The hallways;
Towels and cleaning supplies were everywhere and the hallways absolutely stunk of chemicals we actually got sick from the constant inhalation.
Room cleaning and ammenities;
Your room is only cleaned once every 3/4 days upon request. The room has no amenities or kettle anywhere aside from a few in built shampoo and soap bottles that were empty.
Windows;
We paid more for a room with windows only to get window that was so tiny. we had to push the bed over if we wanted the window open without hitting ourselves with it.
Rude manager - name tag Mint;
She was short tempered, rude mannered, lacked social skills. We had recently stayed in the Paddington point A and had a voucher for our next visit including free breakfast and a % off our stay, when explaining that we had lost it during our 5 weeks away could they check their system for the breakfast she was blunt and aggressive raising her voice saying we should have booked directly through their website for this and it was our fault and we would get no compensation. Fair enough but disappointing for a large chain and we could do without the attitude.
Unfortunately we will no longer stay at a point a hotel Don’t recommend!
Firstly the room;
It was the size of a shoe box, we had to open our luggage in the hallway just to re pack. We couldn’t close the bathroom door because there was not enough space to move! The water pressure was none existent.
The hallways;
Towels and cleaning supplies were everywhere and the hallways absolutely stunk of chemicals we actually got sick from the constant inhalation.
Room cleaning and ammenities;
Your room is only cleaned once every 3/4 days upon request. The room has no amenities or kettle anywhere aside from a few in built shampoo and soap bottles that were empty.
Windows;
We paid more for a room with windows only to get window that was so tiny. we had to push the bed over if we wanted the window open without hitting ourselves with it.
Rude manager - name tag Mint;
She was short tempered, rude mannered, lacked social skills. We had recently stayed in the Paddington point A and had a voucher for our next visit including free breakfast and a % off our stay, when explaining that we had lost it during our 5 weeks away could they check their system for the breakfast she was blunt and aggressive raising her voice saying we should have booked directly through their website for this and it was our fault and we would get no compensation. Fair enough but disappointing for a large chain and we could do without the attitude.
Unfortunately we will no longer stay at a point a hotel Don’t recommend!
