Name: Edinburgh Castle Apartments And Suites
Address: 28 Castle Street, Edinburgh, EH2 3HT, GB

10/10

Exceptional

18 Jul 2026

Heather

We had a beautiful 2-bedroom suite and the manager allowed an early check in, which was really appreciated. Great location for the sights we planned to see. Walking distance to the train station.

Family

8/10

Excellent

17 Jul 2026

Peter

In a word: minimal on-site staff. We arrived in Edinburgh early in the morning and were hoping to drop our bags off and then do a little exploring. As there was no on-site staff that morning (28 July 2026), this was not possible. So we just hung out at the coffee shop across the street babysitting our bags.
The check in time was indicated as 3:00pm. So at 3 I headed over, and sure enough the front door was open. But after calling out, there was no \"receptionist\". After searching around, I found a housecleaner (who did not speak much english) and asked about getting into our room. She called someone (the manager ?) who provided the room number and the key codes to enter our room (as well as the outer door). So we were able to finally get into our room. But had I not thought to bother this housecleaner, I don't know how much longer we would have had to wait.

This seemed to be the absolute \"minimal\" in having on-site staff. And it was not made clear that checking in would require such legwork.

Partner

10/10

Exceptional

01 Jul 2026

Richard

Very good apartment in great location

Partner

8/10

Excellent

29 Jun 2026

Candice

Good location. Our room was nice!

Friends

10/10

Exceptional

27 Jun 2026

Angela

Excellent location. Absolutely loved our stay.

Family

8/10

Excellent

21 Jun 2026

Karen

Great location. Parking is about a mile from the hotel though. Great view of the castle when you walk out the front door of the hotel but no view from our room that we had to get to via 65 stairs up because we were the top floor and there is no elevator.

Partner

10/10

Exceptional

20 Jun 2026

Pamela

Everyone and everything was awesome

Partner

10/10

Exceptional

08 Jun 2026

Dana

Lovely stay, great space, funny and helpful check-in process! Thank you.

Partner

8/10

Excellent

23 May 2026

Patrick

We stayed here for two days. The location was great and very convenient for getting around the area. The apartment was also clean and well maintained. However, there were a lot of stairs to get to the room, which made carrying luggage difficult. Overall, the stay was okay, mainly because of the excellent location and cleanliness.

Family

6/10

Pleasant

17 May 2026

Kristen

The listing indicated a king sized bed but it’s a euro king, which is closer to a US queen. The second bed is actually a pullout. The bed was very hard and pillows were well-use and lumpy.

The pictures were not of our room. The space was sufficient and decently sized, but there was very little furniture. A small pullout couch, a crib, and a dining table. No lounge chairs or anything.

Do not rely on the washer and dryer. It’s on the basement level and is quite small, and shared between all guests (10+ units), and the dryer barely works. We had a small load that we washed and after an hour of drying they were still soaked.

The staircase is narrow. The host took our luggage up but if you’re checking out when reception is gone, you’re on your own to bring it down.

The host was great and he made sure we had everything we needed. He was friendly and helped us work the washer, let us use a space to store our luggage, and took our luggage up.

The location is great and there’s a great view of the castle from the street outside the room.

Overall, the listing was misleading and the accommodations themselves were overpriced.

Friends

10/10

Exceptional

16 May 2026

MICHAEL

It was a very clean and comfortable accommodation. It was pricier than most places I would stay but the two bedroom unit and location made the price more tolerable.

10/10

Exceptional

15 May 2026

Karen

Great location and staff was very friendly. My room was ready 2 hrs early which was great after an overseas flight. I was even able to wash and dry some clothes with the in-house machines before the next leg of my trip.

Self

6/10

Pleasant

07 May 2026

Mark

Room was clean and location was excellent. Unable to sleep due to constant noise from street. Any room facing the street had noise the entire night. It was a bit to carry luggage up three flights of stairs especially large luggage from extended trips.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Chris

Great location in the new town and close enough to walk to sites. Room was spacious, clean and the manager was nice and welcoming. Great value for the area, highly recommend

Partner

10/10

Exceptional

22 Feb 2026

Mrs L Course

The staff were amazing! We arrived early to drop off our cases, the reception was closed. After a quick phone call the lady gave us the code so we could put the cases in the office. When we returned later the lovely gentleman had already put our cases in our room! The room was incredibly spacious with everything we needed. The hotel is located so close to everything! It’s a 10/10 from us and we’ll definitely be returning.

4/10

Poor

20 Feb 2026

Alesha

very disappointed, got here at 3pm as that was the check in time, had to ring emergency contact at reception who said the room would be ready in 45 minutes and to come back then, return at 4pm and room still wasn’t ready. Eventually got in at 4:30 but disappointed. Dirty sheets and a smashed bed side table. Not a good start to our trip

Partner

10/10

Exceptional

18 Feb 2026

Jeff

Room was amazing, central location and really clean facilities

Partner

10/10

Exceptional

07 Feb 2026

mya

The staff were lovely and happy to help, the room was spacious, clean and filled with plenty of complimentary teas and coffee. Only issue we had was trying to get the shower to heat up. Location was very ideal as it was close to everything. Would absolutely stay again and recommend.

Partner

10/10

Exceptional

04 Feb 2026

Janice

Great location and lovely spacious apartment

6/10

Pleasant

24 Dec 2025

Bobbi

The room was large and spacious. The staff was minimal and rarely interacted with them. The location is great. The only issues were you could hear everything! Even with ear plugs in. I was on the first floor and I would not stay in the same room. Not sure if I am willing to stay again.

Self

8/10

Excellent

15 Dec 2025

julie

Very clean

Partner

6/10

Pleasant

01 Dec 2025

Deana

Lovely hotel….but no outlets anywhere other than the kitchen and no place to charge your phone. Checkout time a bit too early. Street noise pervasive. But otherwise, comfortable, clean, and near everything

Self

10/10

Exceptional

23 Nov 2025

Clodagh

Everything about this hotel was great, the room was gorgeous spotless clean, and location was perfect.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Peter

Excellent location - nice and spacious room. Super comfortable bed, would absolutely stay here again.

Leisure Partner

8/10

Excellent

03 Nov 2025

Fiona

The room was high up and we had a bit of fun with our suitcases and the1st night we weren’t sure how to close the window. There was a laundry facility on the lower ground floor which was useful

10/10

Exceptional

20 Oct 2025

Kate

Didn’t need to park as went by train so easy to get to very central for shops and bars

Friends_and_family Friends

10/10

Exceptional

01 Oct 2025

Dianne

The parking was a major downfall. Other than that, it was a wonderful place to stay!

Leisure Friends

10/10

Exceptional

26 Sep 2025

Jamie

The room Felt like home. It was warm, charming and very comfortable. The large space made the suitcases an ease to pack up and unpack as well. You wont regret choosing this location while in Edinburgh.

Leisure Partner

8/10

Excellent

14 Sep 2025

Sheila

Great location, and the room was nice. The bed mattress and the nearby bar noise, however, was not ideal.

10/10

Exceptional

02 Sep 2025

Lorraine

Loved the cleanliness and brightness of the room as well as the welcoming when we arrived

10/10

Exceptional

27 Aug 2025

Raymond

Castle Street Apartments

Really nice apartment in a great location. Great size room with plenty space. Bed was really comfy

Partner

8/10

Excellent

22 Aug 2025

Glen

Clean and fresh and bright.

Lovely room, super location and setting and very clean.

Two issues: taps were put on back to front in every outlet, so hot was cold and vice/versa.

No reply from the WhatsApp number when I asked a question - not too helpful.

Great room facilities and really clean.

Business

10/10

Exceptional

08 Aug 2025

Aviva

Very clean and great location

Leisure Family

8/10

Excellent

02 Aug 2025

Verified traveler

Jess

Clean, comfortable, coffee machine. Friendly staff

Friends_and_family Friends

10/10

Exceptional

22 Jul 2025

Alisa

Perfect Stay!

Beautiful cozy stay right in the heart of Edinburgh

Business Self

10/10

Exceptional

21 Jul 2025

Laurel

Great location for Old and New Town

Leisure Family

10/10

Exceptional

16 Jul 2025

Hannah

Clean and tidy, great staff. Lovely find in a lovely place

Partner

10/10

Exceptional

26 Jun 2025

Jeremy

Great location. Staff was great. Room was clean and well stocked.

10/10

Exceptional

19 Jun 2025

Julie

Great location, relaxing space and great staff

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Wasim

Love it except the stairs but it’s worth it

Leisure Family

10/10

Exceptional

31 May 2025

David

Amazing location! Look out the front door and the castle is just up the street. The apartment space is larger than I expected, and very clean. I could live here.

Leisure Partner

10/10

Exceptional

27 May 2025

Sophie

This property is in an excellent location, just off princes street. The staff were lovely and very helpful. We were able to leave our bags prior to reception opening hours and check out which was brilliant. The room was lovely. The bed was very comfy and felt very fresh and clean. There was a fan in the room as well as a coffee machine toaster kettle. Can’t fault this place 👍

Leisure Family

10/10

Exceptional

26 May 2025

Stephen

Amazing location . Property manager and staf were awrsome.
Can be noisy in early hours of night in the neighborhood.
Would definitely stay again

Leisure Partner

10/10

Exceptional

23 May 2025

Nargis

Great place to stay

The place was cozy and clean! The space we had was super spacious and felt like home! Everyone was nice in term of staff. Literally close to everything

Friends_and_family Family

8/10

Excellent

18 May 2025

Ross

The only issue was the 65 step winding staircase to get to the room. The staff helped with suitcases thankfully!

Leisure Friends

10/10

Exceptional

22 Apr 2025

kathy

Great location.

Leisure Friends

10/10

Exceptional

15 Apr 2025

Eryn

Lovely

Business_and_leisure Family

10/10

Exceptional

13 Apr 2025

MaryAnn Blake, Hannah

Lovely location, restaurants nearby. The sofa bed was a little too short for our 23 year old son. Appreciated holding our luggage in the morning when we arrived, and it was placed in our room for our arrival later in the evening.

Leisure Family

10/10

Exceptional

11 Apr 2025

Maria

Will definitely stay here again when we return to Dublin.
Don’t forget to look at your check-in instructions. If it’s on the weekend, it’s a self check-in and self check out. So close to everything, we absolutely loved it!

Leisure Family

10/10

Exceptional

26 Mar 2025

James

Perfect location

We really enjoyed our stay here - the property was within walking distance from everything we needed, the room was clean and had everything we required for our stay, and the communication before check in was fantastic. Really impressed by this place. We will definitely book again next time we head over to Edinburgh!

Partner

10/10

Exceptional

25 Feb 2025

Shonaigh

Outstanding room, immaculately clean. Had everything and more we needed and the location could not have been better. The bed was extremely comfy and generously sized. I really enjoyed the shower and bathroom too. Exceeded expectations and remarkable value for money.

It is not the fault of the apartment but I would say it might be worth recommending guests bring earplugs as the air conditioning units in surrounding businesses are very loud. It did keep me from sleeping.

Leisure Partner

8/10

Excellent

17 Feb 2025

Daniel

Lovely apartments, everything you need and the staff were very friendly and helpful. Couldn’t see the castle from our room which was a shame but was still a nice stay

Leisure Partner

6/10

Pleasant

26 Dec 2024

Michael

It’s alright

Leisure Self

6/10

Pleasant

02 Dec 2024

Verified traveler

Overall 3* good value for area.

Check in went smoothly, easy to find and in walking distance from everything central, we asked for a quiet room and was provided with one the noise from the busy street didn't reach the room at all, room was clean and spacious had everything you would need, bed was big and somewhat comfortable, the pillows were too soft and uncomfortable. Checkout was smooth due to it being a self checkout system.

Best feature was how central the property is.
Overall 3*

Partner

10/10

Exceptional

01 Dec 2024

Mark

Superb accommodation, location and staff were brilliant

Leisure Partner

10/10

Exceptional

22 Nov 2024

Christine

Ideal location, very central. Kiym at reception was very helpful, letting us keep our luggage there.
Apartment was spotless, huge bed and plenty of space. Would definitely go again

Leisure Friends

10/10

Exceptional

29 Oct 2024

Siobhan

Perfect Edinburgh Apartment

An amazing stay in Edinburgh. Perfect in every way. Location was excellent and the apartment was very well appointed. I would recommend it to anyone thinking of staying in Edinburgh.

Friends_and_family Family

8/10

Excellent

22 Oct 2024

Peter

Great location, very clean, comfortable beds, light and airy, big apartment space. Only downsides are no lift and annoyingly, very poorly insulated windows mean you hear every sound on the street...cars, drunk people coming home, rubbish collection etc etc if that was addressed this would be the perfect place to stay in Edinburgh!

Leisure Family

10/10

Exceptional

21 Oct 2024

William

The place was super central, the rooms were nice and clean, and the receptionist was very welcoming and helpfull ☺️

Friends_and_family Family

6/10

Pleasant

24 Sep 2024

Thomas

Excellent location. Around each corner was a “Wow”
Our room was on the 4th floor - with no lift. This was a little inconvenient- and there are folks that would be impacted. I wish I knew there was no lift - might have made me select a different place. I was able to navigate the stairs but I can see folks that would have issues.
The room was clean, staff was friendly and helpful.

Leisure Family

8/10

Excellent

20 Sep 2024

Rick

Studio apt. was nice and clean. The only knock was room was not available until after 4 when promised at 2. Checkout was 10am and would have been better if 11.

Friends_and_family Family

10/10

Exceptional

06 Sep 2024

Carolyn

Lovely staff. Beautifully decorated room with lovely lower patio in the back.

Apartment was quite small. No laundry facility in room and kitchen was minimally equipped

Leisure Family

10/10

Exceptional

16 Aug 2024

Richard

Very helpful and friendly staff and extremely centralized location.

8/10

Excellent

21 Jul 2024

Loretta

Good location. Clean, simple rooms

Leisure Family

10/10

Exceptional

14 Jul 2024

Akhil

Great place to stay

Leisure Family

8/10

Excellent

12 Jul 2024

Mary

Beautiful suite with a garden however be prepared for stairs. It was clean and sufficient with a small kitchen in a great location. Had to wait almost an hour upon arrival as our room was not cleaned which should have given a discount for in my opinion. We did enjoy our stay.

Leisure Family

10/10

Exceptional

15 Jun 2024

Jennifer

This was a great place to stay in Edinburgh. Very centrally located. Easy walk to everything . Spacious room. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Ruth

Great location! Very clean.

We stayed in 2 different rooms. One on the ground floor ( which was NICE because we had suitcases and there was no elevator!). I was very concerned about being booked in the lower level as I prefer seeing sunlight. But there was a very nice courtyard shared between 3 rooms and it was very nice.

Friends_and_family Family

10/10

Exceptional

08 Jun 2024

Victoria

Great place

Great location, spacious clean room and really helpful friendly staff Beds a little hard but personal preference. Would definitely stay again!

Friends_and_family Friends

6/10

Pleasant

08 Jun 2024

Gregory

Nice with qualifications

On the positive side the property was ideally located for walking to most tourist sites and very close to transportation links, pubs, restaurants and grocery stores. The bedroom was well appointed and comfortable and the bathroom was modern with a very nice shower. Unfortunately there were aspects that negated the positive aspects. The apartment we were given was located on the 3rd floor and there is no lift. If you have heavy luggage this is a real problem. While the bathroom was modern and had everything we needed there was a persistent smell of sewer which was somewhat nauseating. While we had large windows which gave us nice views of Castle Street below they were not insulated. We could hear all of the noise outside from the lorries that made deliveries to businesses nearby each morning between 5-5h30 am to the noisy revelers at 1 am. It was as if windows were wide open. So bring ear plugs as you will need them.

Friends_and_family Family

10/10

Exceptional

01 Jun 2024

Tyson

Office was open late on Friday when we arrived. Very friendly. Cgeck in was quick. Guy was great on Saturday when we came back to pick up our bags. Bed was large and comfortable.

6/10

Pleasant

27 May 2024

hyun in

Generally it’s good! But too small for six persons.

Friends_and_family Friends

10/10

Exceptional

06 May 2024

Lisa

We left our luggage and came back at check-in time. The room was very nice.

Leisure Partner

10/10

Exceptional

29 Feb 2024

Anthony

Terrific location and quality apartment.

Leisure Partner

6/10

Pleasant

18 Dec 2023

CAROL

Location is ideal, suite we had would benefit from a few improvement's. Noise from Rose Street late a night was annoying.

Leisure Friends

10/10

Exceptional

13 Jul 2023

robert

Best place to stay in Edinburgh!

one of the finest experiences I've ever had and Ive been to all 7 continents

Self

10/10

Exceptional

12 May 2023

Natalie

Awesome! Would highly recommend the 2 bedroom apartment. So spacious and completely exceeded our expectations. Would definitely stay here again.

Leisure Family

10/10

Exceptional

16 Feb 2023

Stuart

Stay

Loved our stay here for valentines great shopping drinks food and fun with a great nights sleep

Partner

8/10

Excellent

29 Jan 2023

Verified traveler

Overall, it was a lovely stay.
The room was lovely, however bed was smaller than advertised.
Also noticed, one of the (small) beds had blood on both the sheets and duvet?
Very friendly staff, and I enjoyed the doors being pass code rather than pass!
Nice kitchen area and there was a wide array of teas and coffee.
I did find it a bit nosy, however that was more from the people above rather than staff, but the noise seemed to have echoed.
Have a lovely stay, but for the price expected more!

Partner

10/10

Exceptional

05 Sep 2022

Angelina

Had a great stay here

Leisure Family

10/10

Exceptional

25 Aug 2022

Stuart

Polite and simple check in process, great because we were in a rush. Great central location near Waverley Station. Clean apartment with 2 bedrooms

Leisure Family

10/10

Exceptional

10 Aug 2022

Emma

Superb location

Superb location, very central. Ten minutes walk from the train station. Gorgeous views of Edinburgh castle. I stayed with my mum and young son for the festival, the apartment is modern, bright & spacious. My mum slept on a large sofa bed in the living area. Perfect stay. We left our bags in reception the next morning until our train at 5pm. Highly recommend.

Friends_and_family Family

10/10

Exceptional

16 Jul 2022

Janelle

Perfect location and very nice apartment!

Leisure Family

6/10

Pleasant

14 Jul 2022

Camille

Nice view of the castle - limited checkin times - closed at 4;00 pm - some eprn laminate and bedroom window facing the Sun would not open

10/10

Exceptional

13 Jul 2022

Kate

Edinburgh stay

A clean and comfortable apartment in a great location

Friends_and_family Friends

8/10

Excellent

09 Jul 2022

Vincent

Great property but the area could be a little loud

10/10

Exceptional

04 Jul 2022

Shannon

Lovely place and great location including a view of the castle and really close to pubs and shopping.

Leisure Family

10/10

Exceptional

28 May 2022

Clare

Clean and comfortable. Great location and plenty of street parking x

Partner

8/10

Excellent

09 May 2022

Fiona

Great space in a wonderful location especially if you plan to participate in nocturnal revelry on rose st! If however you would like a quieter location it might be best to consider a back of house room or an alternate location.

Business_and_leisure Partner

6/10

Pleasant

04 May 2022

James

Great area and lovely space. Heating didn't work though and the bed was not king size as advertised (it was two twins pushed together), garden level wifi wasn't provided in check-in instructions (had to wait until reception arrived the next day). Overall I enjoyed my stay but I was cold in the unit.

Leisure Friends

10/10

Exceptional

29 Apr 2022

Athol

Great position in central Edinburgh. Lovely rooms and easy access to the hotel, but parking is a 15 minute walk away. Would definitely stay again.

Leisure Partner

8/10

Excellent

03 Apr 2022

Angela

Staff were very friendly
Good service

Leisure Family

10/10

Exceptional

11 Mar 2022

Elaine

Gorgeous rooms

Lovely clean room, fantastic shower as has great pressure, bed a bit harder than what I'm used to but that's usual for hotels etc, useful little kitchen too

Friends_and_family Family

10/10

Exceptional

14 Jan 2022

Roslina

Great

Nice property and clean. But my apartment is located at the 3rd floor. Not really convenient.

The staff are excellent and . Miceij was very helpful.

10/10

Exceptional

09 Jan 2022

I

Excellent service and experience.

Had a Amazing stay. Right at the city center.
Very pleased with the service. Comfy and comfortable beds.

Business

6/10

Pleasant

08 Dec 2021

Gayle

The apartment had stains on settee and crumbs on toaster. Utensils not clean
Radiator in bathroom was dirty.
A little disappointed

Friends_and_family Family

6/10

Pleasant

28 Nov 2021

Jonathan

Could be great, but poor organisation/security

We arrived around 2:30pm. Check in is from 2pm and we had a phone call around 1:30 to confirm we were still coming following the storm on Friday. We confirmed we were on route which they sounded delighted with as they’d had a few cancellations. Upon arrival we were told our room wouldn’t be ready for at least another half an hour so we should come back then, fortunately we were travelling with friends and had booked two rooms and their room although not ready, was available to leave bags in. We returned to the building around 5:30pm and were able to head to our room, the front door was unlocked and also the room had a second door that led on to the front street (castle street) which had been left unlocked, I believe this door is used by the cleaners for quick access without having to use the main reception. Anyone from outside could have entered the building and had access to our room and personal belongings, fortunately I had noticed before we headed out for the evening and locked the door. The room itself, amenities and location I can’t fault and this place has so much potential. However the second room on our booking was a box room, with no living area, it did have access to a communal back yard but I was left baffled at the price for each of the rooms being the same given the difference in space, and quality. Overall I’d say this property has great potential however I wouldn’t rush back as I think there is clearly organisational issues, and security risk unfortunately.

Partner

8/10

Excellent

13 Nov 2021

Karen

Very central, lovely staff and all the amenities you need for a short stay

Leisure

10/10

Exceptional

12 Nov 2021

Verified traveler

Excellent Location & Value

The location and comfort of the apartment was excellent. The joining instructions were also very clear. Would definitely use the facility again.

Friends_and_family Friends

8/10

Excellent

20 Sep 2021

Tonia

Lovely stay with great location

Excellent stay although not suitable for the infirm with having to climb three flights of stairs to the apartment. Bed was a little hard may suit some.

Friends_and_family Family