Name: InterContinental Edinburgh The George
Address: George Street, 19-21, Edinburgh, EH2 2PB, GB

InterContinental Edinburgh The George

Edinburgh · United Kingdom

George Street, 19-21View location

100 reviews shown

10/10

Exceptional

16 Jul 2026

William

It was a super location. Staff amazing. Rooms small. Bathrooms beyond small. If it was not for the staff I would not consider again.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Carrie

Very nice

Partner

10/10

Exceptional

04 Jul 2026

Guillermo

Good location and nice hotel

10/10

Exceptional

30 Jun 2026

Edward

This was a two part stay because we liked the hotel and location so much we canceled a reservation and booked another room here. I visited a lot of hotels in Edinburgh and stayed at one other. The Intercontinental is an excellent choice if staying in one hotel in Edinburgh. Recommend a higher floor (6 or 7) in the newer part because you will get some sort of view over the city, but it's not essential.

Partner

10/10

Exceptional

28 Jun 2026

Edward

We had two different rooms on the 6th floor because we like the hotel and the area so much we canceled our move to a different hotel. Excellent friendly staff, well maintained comfortable rooms, wonderful breakfast buffet and menu choices, great bar and restaurant. Typical good service from an IHG Intercontinental hotel. George Street is wonderful we walked everywhere and the tram is nearby for Leith, the airport and points between. Fantastic food and shopping all around this area. We had a deluxe king room with city view, sizeable with a sitting area, wide view out to the Firth of Forth. Then a premium king room and although no view advertised, still a nice look over the city and to one side a view of Edinburgh Castle. You'll be well cared for and comfortable at the Intercontinental the George.

Partner

10/10

Exceptional

28 Jun 2026

Melissa

Clean facility. Great breakfast options. Very friendly and helpful staff

Self

6/10

Pleasant

23 Jun 2026

James

Very confusing floor plan if your room is not located in the main “tower”. We were required to take 2 different elevators with confusing directions to get to our room. Room was very dusty and carpet in room was visibly stained. However the staff was very friendly and helpful and the on site bar and restaurant was great. I will find something on Prince St. for our next stay.

Family_with_children

10/10

Exceptional

22 Jun 2026

Linda

Bar food was delicious. Conveniently located for the activities we had planned. Staff were very welcoming and helpful.

Friends_and_family Friends

8/10

Excellent

06 Jun 2026

Lawrence

Very well located in New Town area. Very nice breakfast. But for an Intercontinental needs upgrades to the building and rooms. Dated look all around.

Partner

8/10

Excellent

05 Jun 2026

Carol Nadine

From the greeting at the entrance to the staff at reception everyone was friendly and proved a pleasant experience of being greeted with a smile. The hotel room was clean and well appointed with a lovely view.

The hotel is located in a perfect location for seeing the city. Restaurants and shopping are on the door steps. I walked to the Royal Botanics and the old town.

I will stay at the Intercontinental again in my next visit to Edinburgh.

10/10

Exceptional

01 Jun 2026

Dorothy

The staff was friendly and helpful. I recommend staying and hope to return again someday

Partner

8/10

Excellent

28 May 2026

Timothy A

Nicely located,very helpful staff. We had multiple rooms which were the same price but very different. No views. Breakfast was decent, pricey, but service spotty when they were busy. Waitstaff very nice but not well coordinated.
TV and wifi good. Getting TV booted to news required a maze of clicks, and was slow to load.concierge very helpful

Family

8/10

Excellent

25 May 2026

Sharon

Hotel is downtown and I was worried that it would be noisy but it was not when I was there even though my room was near the elevator, on ground level and the George street visible through the window. Not sure if this was due to the time of year I was there (mid-May) or not. Hotel seemed really pricey for what for what you got. Staff was polite but not particularly forthcoming when I asked questions about how to get from the hotel to some of the sights. Bathroom was ok - shower was in a soaking type tub (good to have long legs to climb in it), not particularly well designed (narrow shelf for toiletries, hook for hanging things on next to the toilet). Otherwise, the room was comfortable and in a very central location but not sure I'd recommend it.

10/10

Exceptional

13 May 2026

Gary

Wonderful stay would absolutely recommend and stay again!

Family

10/10

Exceptional

09 May 2026

Steven

Great location.

10/10

Exceptional

08 May 2026

Margarita

Best service in Edinburgh without doubt! Could not be better located. Food was fabulous . The lunch special is superb!

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Julieanne

Lovely hotel and wonderful staff. We had a room on a floor where you had to catch 2 seperate lifts or walk stairs which was not straightforward for the standard you pay for. The bathroom is tiny.

Friends

4/10

Poor

05 May 2026

Anastasia

Weird staff did not want to check in my spose without my s

10/10

Exceptional

03 May 2026

Kathleen

So dog friendly and obliging! Wonderful staff super location!

Partner

10/10

Exceptional

29 Apr 2026

Jeri

The Club was impressive and the breakfast buffet was exceptional. The staff was commendable, especially Kate, and I appreciate their warmth throughout our stay.

Family

10/10

Exceptional

28 Apr 2026

Joseph

We loved our stay at the Intercontinental. The staff could not be nicer and more helpful. The location is central to everything and quiet. The rooms are clean and spacious, but the best part was the breakfast buffet. We would definitely stay here again.

Partner

8/10

Excellent

24 Apr 2026

Peter

The only real negative about this property is the parking situation is as bad as any I have experienced. You're literally parking at a mall about ten minutes walk away. Other than that, we loved our stay here. The doormen are very friendly and helpful and there was a great coffee shop attached to the hotel where we had a small breakfast each day. The room was great...clean, good space etc.

Partner

10/10

Exceptional

22 Apr 2026

Angela

Staff were very helpful. Room was very well appointed with fresh bottled water, snacks and coffee/tea daily. Great location for exploring the area on foot. Highly recommend and would stay there again.

Self

10/10

Exceptional

21 Apr 2026

Ben

check in was speedy, room was clean

10/10

Exceptional

17 Apr 2026

Peter

Room was always well serviced daily and staff extremely helpful

10/10

Exceptional

09 Apr 2026

Valerie

Yes breakfast great, fresh. Dinner the same. Staff amazing. Management welcoming

10/10

Exceptional

06 Apr 2026

Nathalie

The staff were so welcoming and wonderful. Fantastic location. I have absolutely no complaints. Thank you for a great stay and I hope to be back someday.

8/10

Excellent

02 Apr 2026

Alexa

I had a very nice stay here once we got the room sorted out. I checked in an unfortunately the room smelled of sewage and you could not open the windows. I told the desk staff this right after checking in. I asked can I move rooms please? The man who handled the enquiry, his initial reaction was not to check if any more rooms, but to say oh we don't have anymore and we can flush the system to get rid of the smell. I said ok and went to the restaurant for an hour. They did this. However there was still a bad smell so then I checked on Expedia and they had many types of room available. So I called reception from the room and this time a manager rectified the situation within 10 minutes and found us another room which was very nice, but most important had no smell. The hotel then was very kind and apologised several times and also gave a bottle of wine and IHG points. I had a nice stay. I would just say check the roster for the night before saying you don't have any rooms. I have had to switch rooms at a Travelodge in Edinburgh before and they did this without question.

10/10

Exceptional

01 Apr 2026

Mona

Great hotel in very central location.

6/10

Pleasant

28 Mar 2026

Garry

This was our second stay at the George. Sadly, this time nowhere near as good. One of our two rooms had a view of a brick wall (approx 2 metres away). I raised this with the hotel and got a standard automated response from their Client Guest Services manager, who also had the temerity to suggest that we upgrade our room! The hotel hosted 3 corporate events during the 4 nights we were there. It felt more like a business hotel.

Family

8/10

Excellent

23 Mar 2026

william

Bathroom is too small. Water from shower spills onto floor no matter how hard you try to contain it.

Partner

8/10

Excellent

20 Mar 2026

Stephen

The location was great. The parking was a long ways off and there was no valet parking.
Better to book through Expedia or third party to obtain the best price.

10/10

Exceptional

18 Mar 2026

Michael

Lovely room

10/10

Exceptional

16 Mar 2026

Phillip

Great central location, staff, and accomodations.

Self

10/10

Exceptional

09 Mar 2026

alyssa

Clean rooms, friendly staff, close to the city centre.

Friends

8/10

Excellent

06 Mar 2026

GILL

Loved the hotel, very comfortable. Staff great.

Partner

10/10

Exceptional

06 Mar 2026

Hayley

Fabulous stay that didn’t disappoint. Lovely team and a great return for us. Spacious quiet room, clean with amazing pillows. Great facilities within the room iron, hairdryer etc. love the old charm of the service- doors opened for you. Everyone was very friendly. Good choice at breakfast. Location perfect for restaurants, sightseeing and shopping.

Partner

10/10

Exceptional

02 Mar 2026

Fiona

Fantastic stay from start to finish. Grand hotel in a fabulous location. Room very comfortable. The breakfast was delicious. We liked the fact that it was buffet but if you wanted poached or fried egg this was cooked to order. Our new favourite hotel in Edinburgh. Can’t wait to return

Partner

10/10

Exceptional

25 Feb 2026

Leslie

Clean room, premium location and the dinner at Le Petit Beefbar was a highlight!

10/10

Exceptional

20 Feb 2026

christine

The location ,the room ,the staff and the food were perfect in this hotel.

Self

6/10

Pleasant

15 Feb 2026

ian

Had to change room due to toilet not working at 11pm at night. Took quite a while to have someone come to resolve the issue.

The service breakfast was poor. The staff never once asked if we wanted to order anything. We had to go seek staff to order coffee or order food

Left the bar after 10 mins as no staff to take orders

Leisure Partner

10/10

Exceptional

12 Feb 2026

bryan

Excellent value for a beautiful spot. Staff are very helpful.

Business

10/10

Exceptional

05 Feb 2026

Nicola

Everything was fantastic! The staff in the restaurant and bar were excellent, very attentive!

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Mr Stephen

The location of the hotel is very good .
Every member of staff was very good the rooms are great and I wouldn’t hesitate to stay here again

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Jason

Room was clean and cozy. There was a problem with the toilet two days in a row, but staff offered a new room and eventually fixed the problem. The staff was friendly and welcoming, and housekeeping kept everything tidy. The location is good, but there can be some nightly noise from the bars across the street. I suppose it could be more of a nuisance in the warmer months. Overall, it was a nice stay with good accommodations.

Leisure Self

8/10

Excellent

18 Jan 2026

Allison

Staff and service were excellent. Bedroom was very clean and cosyily decorated.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Karen

Rooms are lovely
Well appointed
The service is top notch
The restaurant and bar have a wide variety of cocktails and excellent food.
Stay and enjoy!

6/10

Pleasant

17 Jan 2026

Matthew

Room needs updating and a new bed.

Leisure Family

10/10

Exceptional

15 Jan 2026

Brian

The room was perfect, a bit warm. But was good i could self adjust. The staff were very courteous, warm freindly. Also staff allowed us to check in early.

8/10

Excellent

04 Jan 2026

Mark

The hotel is beautiful. The staff were great, very welcoming and attentive. The room was lovely too. The only downside was that the mattress was too firm. Otherwise, it was a great stay

Partner

10/10

Exceptional

16 Dec 2025

Kelly

Excellent location. Amazing staff. Beautifully decorated for Christmas. Great stay

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Paula

The Room was just exactlyas described. The staff couldn't have been better polite, accommodating and empathetic. Room service couldn't have been better. Food was delivered promptly, as promised and hot. Will definitely recommend The George to friends and family.

Leisure Family

10/10

Exceptional

14 Dec 2025

Laurie

Clean, spacious room in a great location. Easy walk to holiday markets, train, bus, Christmas lights and great food.

Friends_and_family Friends

4/10

Poor

14 Dec 2025

Scott

We stayed in room 461 for one night for our wedding anniversary and were very disappointed. For £390 we expected far better. Our room faced George Street, the windows were draughty and not soundproof, letting in street noise, drunken conversations, and even the sound of rain hitting the metal window ledge was loud. The bathroom was tiny (should have a sliding pocket door), with a shower over the bath and no grab rails— making it quite unsafe and awkward to get out of. The toilet flush was a big push button on the wall that required excessive force to work, difficult for anyone with arthritis. The bathroom door had a full length glass panel in it, meaning switching on the light for any night-time use illuminates the whole room. The main door had a gap underneath, letting in corridor noise and light all night. To make matters worse, the nearby lift emitted a loud squeal whenever used. The furnishings were not great either; a tatty, water-damaged table, blackout curtains snagging on frayed curtain nets, and an ironing board hidden at the end of a long, unlit, built in wardrobe, behind all your hanging clothes, makes for a frustrating stay.

The only redeeming feature was the staff, who were unfailingly polite and even sent a complimentary bottle of Prosecco up to us for our anniversary. Sadly, their kindness couldn’t make up for the very poor experience of this \"5 star\" hotel and we won't be returning any time soon.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Cheryl

We loved our stay! The staff were very friendly, and the location was perfect for seeing the sights of Edinburgh.

8/10

Excellent

08 Dec 2025

David

Nice staff

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Michelle

Lovely hotel room was really good and comfortable very clean and nice decor. Staff were attentive and friendly. Fantastic location would definitely stay again

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Fiona

Outstanding

Leisure Family

8/10

Excellent

19 Nov 2025

Sandra Jean

Lovely hotel. Nice room. Good breakfasts. Appreciated the friendly, helpful staff, in particular David at front door. Definitely recommend this hotel. Have stayed here several times. Will be back.

Leisure Partner

10/10

Exceptional

17 Nov 2025

David

Clean room, comfy bed, friendly staff

Leisure Partner

10/10

Exceptional

01 Nov 2025

Joseph

Great room & staff and wonderful location!

Leisure Partner

6/10

Pleasant

01 Nov 2025

Andrew

We had a cosy room but it was a little too small for the money. It should really be for single occupancy as you couldn’t get around both sides of the bed.

10/10

Exceptional

30 Oct 2025

Rachel

friendly staff, clean and nice size rooms, excellent breakfast
Location was perfect- Felt right in the middle of Edinburgh but the street itself was quiet

Partner

6/10

Pleasant

27 Oct 2025

Michelle

When we first got there, check-in went well. The woman informed us it was her last day. Weird. So we went up to our room and we noticed there was a bottle of wine and two wine glasses. We thought how wonderful because we had told them at the front desk that it was our 35th anniversary. After two minutes of being in the room, we hear a knock at the door and there’s a young kid they’re telling us the wine was delivered to the wrong room and he needs to take it back. We laughed so hard because it was so low class. Five star hotels do not do that. When we did order wine glasses for a pre-anniversary celebration it took them forever to deliver them. I called again and they brought them right away, but said the wine opener will be delivered by someone else. When the wine opener finally arrived, the young man explained that they are very understaffed. Yeah no kidding. The pillows were extremely uncomfortable. Inexplicably, the room only had one chair. Also, for some reason, they left vacuum cleaners in the hallway, which just looked trashy. That said the staff was very nice for the most part. I love the Byredo bath products too. Anyway, I think an Intercontinental can do better than this.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Allan

Great staff, rooms and location. Easy to access all the sites without the crowds being at your doorstep.

Leisure Family

8/10

Excellent

21 Oct 2025

Rachel

Beautiful decor and extremely clean. Lovely breakfast buffet and menu along with coffees in the morning. Booked premium king room. Had to move after two nights due to noise from ?something in ceiling / staff room beside us. Constant creaking and thumping. Could not sleep well even with ear plugs in. Staff moved us to another smaller room (no adjustment in room rate) and although there was a utility / fire closet in between, could hear tv next door with ear plugs in. Had to turn on loud AC fan to drown out sound. Very disappointing when paying > £350-400 per night.

Leisure Family

10/10

Exceptional

21 Oct 2025

Sean

Overall great hotel and location.

Leisure Family

10/10

Exceptional

13 Oct 2025

Jerry Lee

The staff was friendly and the food was hot and fresh.

Leisure Partner

6/10

Pleasant

07 Oct 2025

Susan

Was not given the premium king room I had paid extra for when booking w Expedia several weeks prior to my arrival. I was given a smaller classic king room. The website shows pictures and dimensions of each room. I was clearly given the latter. The manager Hannah was very rude and argumentative when asked to please be given the room I paid for.. She kept arguing w me and insisting I was given the premium room.
We were exhausted and had been traveling overnight from the US to Scotland and Hannah’s attitude and lack of customer service skills were disappointing. After much back and forth we were finally offered a room that better fit the description of what was paid for .
On a brighter note.. The two gentleman (David and Aslan) that showed us to our rooms and brought our luggage up were very kind, personable and professional. I give them 5 stars!

Leisure Partner

10/10

Exceptional

27 Sep 2025

Cornelia

Great location and beautiful hotel.

Leisure Family

8/10

Excellent

19 Sep 2025

Lisa

I enjoyed my stay at this property, the room was magnificent. Some of the property’s common areas could use a little refresh (mainly the bathrooms off the lobby area). Staff couldn’t be more accommodating and the little cafe attached to the hotel was outstanding, wonderful service and the best London Fog I’ve ever had. My one challenge was the location, it was a 20 minute walk to get to the main area of Edinburgh which is called the Royal Mile. I didn’t mind getting my steps in, just wanted put it out there as I would likely consider something more centrally located on my next visit.

Leisure Self

10/10

Exceptional

04 Sep 2025

Parviz

Clean rooms and staff

Leisure Self

10/10

Exceptional

04 Sep 2025

Paula

We had an excellent stay. Reception staff were amazing

Leisure Family

8/10

Excellent

01 Sep 2025

Dana L

The hotel is located on Princes Street in the central area of New Town Edinburgh. It is ideal for shopping, cafes, restaurants and bars, with easy access to museums and other popular places for sightseeing.

When I was shown to my room, it was hot & maintenance confirmed the a/c was broken. I was reassigned to a new room. The a/c worked but had a small window facing a shaft. Nevertheless, he room was larger and seemed to be more in line with what I booked. Staff kept it immaculately clean but: The desk lamp stopped working after one day. They replaced it. The hair dryer didn’t work, and housekeeping had to replace that. The shower head belongs in the category of “Chinese Water Torture”. The desk is worn and had evidence of water damage. And the heated towel rack? As chilled as iced champagne on a winter’s evening.

The hotel has a bar, café and restaurant. My booking included breakfast and that is held in the restaurant, Le Petite Beefbar. There is a breakfast buffet there which was great. I also had dinner there which was truly excellent with attentive staff to make recommendations for the food and drinks.

The hotel is billed as a 5-star property. I recommend it but give it 4 stars due to the room experience.

Leisure

10/10

Exceptional

31 Aug 2025

Martin

Very nice.

Leisure Partner

8/10

Excellent

27 Aug 2025

Victor

Very, very good service from check-in to bell staff.

10/10

Exceptional

23 Aug 2025

Lynda S

Very enjoyable stay would recommend

10/10

Exceptional

23 Aug 2025

Gay

We were well cared for here and I enjoyed the stay very much.

Leisure Friends

10/10

Exceptional

21 Aug 2025

JOHN BROWN

The Le petit Beefbar disappointing

We enjoyed our stay, the hotel was very good the staff were very nice and friendly.
We decided to dine on our second night in the hotel, unfortunately we had a bad experience with what we chose in the Le Petit beef bar. We chose the chateaubriand but unfortunately it was not like chateaubriands we have had in the past which have been tender, medium rare and full of flavour! This one was large pieces of meat which lacked flavour and was chewy! very disappointing. In my opinion not like tenderloin at all! The The person who handled our complaint was non committable but offered to refund half of the price of the chateaubriand which we accepted.

Partner

10/10

Exceptional

25 Jul 2025

Verified traveler

Wonderful

The hotel was beautiful, and the staff members were so helpful.

Friends_and_family Friends

6/10

Pleasant

07 Jul 2025

pablo

Old property

Leisure Family

8/10

Excellent

24 Jun 2025

Kamfai

Excellent

10/10

Exceptional

19 Jun 2025

David

Good location, decent breakfast, helpful staff. Room ok, small window and near hallway noisy. Hotel nice decor.

Leisure Family

10/10

Exceptional

08 Jun 2025

Rena A

We enjoyed our one-night stay on our way back from Skye. The room was spacious and quiet. Much nicer than similar hotels in the US.

Partner

8/10

Excellent

03 Jun 2025

Kate

The hotel is made up of two old buildings that have been (sort of) connected. But going from reception to your room can involve a complicated process of going to one floor, walking across, then going to another floor. Staff were super helpful. Breakfast is excellent and the location can’t be beat. And Edinburgh is such a wonderful place to visit!

Leisure Partner

6/10

Pleasant

25 May 2025

Richard

There is a lot to like about The George. Great location and very good service. However, my room had an issue with the air-con,

10/10

Exceptional

18 May 2025

Karina

This is my third stay here in 2 years and the stuff is exceptional- they treat me like returning family. Service and friendliness is above and beyond! Not to mention the most excellent location for exploring Edinburgh. Close to great restaurants and shopping yet also quiet and reserved.

Partner

10/10

Exceptional

08 May 2025

Barbara

Excellent stay

Leisure Family

8/10

Excellent

03 May 2025

Graham

Very well situated for many of the main attractions in Edinburgh and for bus, tram and train links. The staff were very friendly and attentive. Rooms were comfortable and clean. There was a good variety of breakfast food options.
Slight drawbacks were: our room was pretty noisy (lift, fridge motor, other people's doors slamming and people moving about in the room above), the bathroom is rather cramped and presents a challenge to get in and out of the bath particularly the way the shower screen operated and finally to access some areas of the hotel (eg gym) there was a very convoluted route to and from our hotel room.

Leisure Partner

10/10

Exceptional

02 May 2025

Alexa

Very nice stay. Highly recommended when in Edinburgh. Everything is very good and makes your time in Edinburgh very easy.

10/10

Exceptional

02 May 2025

Susan

All staff at the hotel were amazing

Leisure Partner

10/10

Exceptional

24 Apr 2025

Jeff

This is a beautiful hotel in an historic building in New Town Edinburgh. The staff was friendly and helpful. The service was impeccable. We ate at both the Le Petit Beefbar and Burr and co and enjoyed them both. The hotel is near Rose Street with tons of restaurants and Pubs. We liked that it was a relatively short walk to the noisy and busy Royal Mile, but it is in a much more quiet area. Highly recommended!

Leisure Partner

6/10

Pleasant

24 Apr 2025

Sheryl

The building was very pretty and the public areas are nice. Breakfast was also good, there is enough to choose from. Location is perfect.

We stayed for five nights and was appointed a room with a very noisy A/C, we had to switch it off to be able to sleep. The toilet wasn’t flushing properly as well. The tissue you throw in comes back up. I personally think that this is one of the problem rooms but the one who assigned the rooms should have given it to short staying guests, not to long staying ones. Anyway, we told Reception about it on our second day before breakfast. When we arrived in the evening, they told us that they fixed it. The noise had certainly toned down but not bearable enough for one to sleep through. Also, whatever they did to tone it down made the A/C warmer. The toilet situation was still the same too. There came an apology note afterwards with a bottle of wine from Guest Relations saying that the problem had been solved. Maybe ask the guest first if it was really fixed before sending the card with wine? Also, the thought was nice but lacking in anticipation. I am traveling w/ my 14 year old daughter, why send wine? It was late and we were tired so we just switched off the A/C that night again. On the 3rd day we had an early tour. I informed the Reception that we needed a better solution when we come back that evening. We finally moved to a smaller room but with quieter A/C and a properly flushing toilet on our third night. A bit disappointing stay.

Leisure Family

10/10

Exceptional

24 Apr 2025

Mohammed

Everyone was very hospitable. Thanks a lot to everyone

10/10

Exceptional

24 Apr 2025

Brian

Lovely staff, wonderful room and perfect location.

Business_and_leisure Family

10/10

Exceptional

22 Apr 2025

Susan Dawn

Lovely staff and lovely hospitality

Leisure Family

10/10

Exceptional

20 Apr 2025

Jennifer

This property was nicely appointed , close to things we wanted and the staff was accommodating. Very comfortable beds and pillows

10/10

Exceptional

18 Apr 2025

Nanette

Our second time staying here and The George did not disappoint! The customer service is exemplary. The concierge named Kevin was helping us get tickets to the Castle but there was a glitch in the system. He apologized and sent us to the BIG RED BUS a few blocks away to try and get them. We were able to do so with no problem. But we were surprised to look up and see Kevin jogging toward us to tell us he was able to fix the problem! We were three blocks away and he tracked us down to make sure we were taken care of. Now that's service! We had a slight problem with the air in the room and without asking to be moved, the head of customer service, Hannah, had us moved to a nicer room the next day and delivered a special treat too! Love this hotel!

Leisure Partner

10/10

Exceptional

17 Apr 2025

Robert

Had a great stay.

Nice hotel. The breakfast was a very good buffet style breakfast and you could also order some items from a menu definitely worth it. Staff were all super nice. Got lucky with early check in at 9am which was super appreciated.

5/5

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

Anthony John

Extremely friendly and helpful staff

Leisure Partner