Name: Old Waverley
Address: Princes Street, 43, Edinburgh, EH2 2BY, GB

6/10

Pleasant

31 Jul 2026

Larissa

Charming hotel with a lovely view and conveniently located. Breakfast was good but not included. Staff friendly and helpful. There is a lift but only after you climb the first flight of stairs and there was a day where the lift wasn't operational.

Cons:
no conditioner provided (only shampoo)
no A/C (room was very hot)
no fridge in room
TV cannot access any streaming platforms
super noisy from the street (could hear people on the street yelling until 1am some nights; if you're a light sleeper like I am, you won't have a restful stay)

Overall, it was okay, though I've stayed at much cheaper places with better amenities.

8/10

Excellent

31 Jul 2026

Faye

Nice and local to all the main locations in Edinburgh. It was good that everything was right on the doorstep.

8/10

Excellent

31 Jul 2026

Merdad

Hotel is not ADT handicap access able. Hotel should inform the costumer about this before purchasing. The hotel rooms starts from 4th floor of building and access to hotel entry at 4th floor is only by long uphill stairs. Not happy with this arrangement. Hotel rather to inform the costumer or fix this issue. Costumer pays a lot of money and gets bad service specialty when single small elevator is in repair. I am not recommending this hotel for any handicap people and old.

6/10

Pleasant

24 Jul 2026

Lisa

There were spiders in the room

8/10

Excellent

22 Jul 2026

IRENE

All good except much construction noise at night and hard to sleep.

10/10

Exceptional

21 Jul 2026

Verified traveler

Very friendly and helpful staff, we had a wheelchair that needed to be transported up and down the stairs every day and the staff couldn’t have been more helpful. There was also an issue with the shower in our room so we were offered a room change without having to ask. Would not hesitate to stay here again

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Joel

Great location, Victorian charm but elevator broke down for an adternoon, not a problem if you're young and fit, unfortunately i am neither

Self

10/10

Exceptional

15 Jul 2026

Samantha

The room was lovely, the staff were great and the view was amazing! Only downside, the lift broke on our third day there and walking up 5 flights of stairs and back down with our luggage was unfortunate.

Partner

8/10

Excellent

13 Jul 2026

Rochelle

Beds were great and so comfy. Hotel was clean and breakfast was good. Be prepared to climb and flight of stairs with your luggage as reception is on the first floor (as is the lift).
Overall would stay again.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Amanda

Updated rooms are a lot better. Staff very friendly,early check in was greatly appreciated.

Self

8/10

Excellent

08 Jul 2026

Michelle

The hotel has an excellent location. It’s on the edge of old town and nearby landmarks. It’s also close to a variety of restaurants.

8/10

Excellent

06 Jul 2026

Roger

The hotel is ideally situated opposite Waverley train station. The room was clean, comfortable and well decorated.
There are lots of stairs and the lift was broken. The receptionist did carry our bag up.
Breakfast was not included, and we were asked to pay on arrival at the restaurant. It was a buffet and was ok.
When the lift was broken there was no signage, but we were told by the receptionist. On leaving the hotel later that evening people came down in the lift, but were blocked by a chair from exiting when the door opened. A member of staff told them it was broken and they shouldn’t have got in. There was no signage.

Partner

8/10

Excellent

05 Jul 2026

Willow

The location of this hotel is fantastic! Right by the train and bus station, near trams and bus stops. There is a Marks & Spencers really close by too. My room had the most amazing view of Scott Monument which I loved! The breakfast was decent. I have celiac disease and they offer GF toast and cereal (I'm also allergic to eggs so generally breakfast sucks for me anyways). The elevator is teeny tiny which made me laugh. I would stay at this hotel again but I would stay in a bigger room. I'm 5'9 and my bed was a bit short and small for me. Overall highly highly recommend this hotel!

Self

10/10

Exceptional

28 Jun 2026

Laurel

We had one of the old rooms and it was very charming and had a lovely view of Edinburgh Castle. The breakfast was excellent. The dining room is stellar. I'm kind of sad that they are re-modeling. My traveling companions had a \"new\" room and it doesn't have the charm of the old one.

Family

10/10

Exceptional

27 Jun 2026

Laura

While it is an old hotel with a few quirks, the food is excellent. The beds are comfortable. The staff are helpful. No complaints!

Self

6/10

Pleasant

26 Jun 2026

Matthew

Very dated but nice view.

Self

10/10

Exceptional

25 Jun 2026

Christopher

Very good. Enjoyed our stay. Great location.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Catherine

This is definitely an older hotel. Our room was large and the bathroom was well equipped with a shower bathtub that was huge.

What sets this hotel apart is the great location. Walking distance to everything, including the royal mile, the train station and lovely park.

I wish they had an ice machine so we didn't have to bug the bartender.

Breakfast had real eggs to order. Yeah!!

Friends

10/10

Exceptional

25 Jun 2026

Marc

Great hotel.very close to the train station and Edinburgh Castle.

Partner

10/10

Exceptional

16 Jun 2026

Ravipreet

A classic hotel. Excellent location. The main sites were within walking distance. The airport bus left from just across the hotel. The room was nice and spacious.

Self

6/10

Pleasant

14 Jun 2026

Karen

The noise from the water in the bathroom above was intrusive. Shower, sink or toilet, the sound of the water coming down the pipes made it sound like it was in the room. Difficult to get to sleep and woke us up when we were asleep.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Hubert

Muy centrico.

Partner

10/10

Exceptional

05 Jun 2026

JULIA

We stayed in here for 3 nights, we arrived at 11 and expected to drop our bags off at the hotel and come back when our room was ready, but our was ready and could check in and go straight to our room, which was great and so unexpected.
The hotel is very central to everything, with views to the front, we had a view to the side which unfortunately had building works going on, and will be for some time, but it didn't detract from our stay.
Breakfast was good, everything you would need to start your day of exploring.
Staff were very attentive, we popped into the lounge where they serve afternoon tea, that looked amazing but we only wanted tea/coffee and a scone before we caught our train home and they supplied it, the best scones I've tasted in a long while.
Our room was refreshed every day, clean towels, bins emptied, bed made, the only thing I would say about the bathroom is that I had difficulty getting in and out the bath for a shower as I am short and the bath was high, be extra careful if your short or not as mobile as others.
This hotel is not suitable for the disabled as it has steps and stairs to navigate before you reach the reception after that there is a lift.
We had a great stay in this hotel, full of character and charm right in the middle of Edinburgh city, you couldn't wish for anything more, I hope one day we will return.

Partner

10/10

Exceptional

04 Jun 2026

Tom

The location and the layout of the room was exceptionally more than what was expected. Chose the location based on location from the station given times of arrival and departure and this was perfectually situated! In terms of potential things to keep in mind 1) there is an actual physical key, massive and slightly worrying to have to carry around while exploring the city; 2) the staff is incredibly friendly, but not always engaging and some language barriers which were surprising given the location; 3) it is very central which is amazing most of the time, but when warm and a weekend, the noise from the street below was quite interruptive to sleep. Though that same point was surprising when not a weekend, amazingly quiet and comfortable.

Friends

10/10

Exceptional

03 Jun 2026

Mary

Hotel was in a superb location - just opposite the train station and so within walking distance of all attractions. Hotel is old, but the bed was comfortable and there was a bath/shower. The breakfast was brilliant and had everything you needed. Would definitely recommend.

Partner

10/10

Exceptional

02 Jun 2026

Jamie

Loved it, close to Waverley!

Partner

6/10

Pleasant

01 Jun 2026

Kim

Very close to train station and everything in Newtown. Hotel a little run down. No elevator to reception.

Partner

10/10

Exceptional

31 May 2026

Felipe

My stay at the Old Waverley Hotel was excellent. The hotel is very well located, right in the heart of Edinburgh, making it easy to explore the city's main attractions. The views are absolutely breathtaking, overlooking the beautiful Edinburgh skyline and historic landmarks.
The staff was friendly and helpful, the rooms were comfortable, and the overall experience exceeded my expectations. I highly recommend the Old Waverley Hotel to anyone visiting Edinburgh. It is a wonderful place to stay and enjoy everything this amazing city has to offer.

Family_with_children

8/10

Excellent

27 May 2026

Rita

We had a room with view on Princess Street anf the Edinburgh Castle. We thoroughly enjoyed watching all the hustle and bustle on street below and the views of the castle also in the evening when it was lit up! Room was clean resturant on site delicious
The room itself had an old antique feel

Partner

8/10

Excellent

23 May 2026

Cole

Great location within short walk to Waverly Station…also close to Old Town and the Royal Mile…but the walk is up very steep streets and not for anyone not in good waking shape…the hotel itself was comfortable but being right on the busy Princes street had noise and light spilling into our room 24/7…the hotel itself is old and has that nostalgic feel…but it is not a 4 seasons if you expect 5 star accommodations…but the price/night reflects these mild concerns…the bathrooms were modern and very clean…beds were very comfortable and linens were new and clean…i tend to travel on a budget so this was a perfect spot for me…for those that have never been Edinburgh is literally one big hill and it seems no matter which dorection you go you are traversing pretty steep streets so just be warned…but the city is a unique experience as it feel like going back in time…highly recommend Old Waverly Hotel and Edinburgh as a whole

Friends_and_family Family

10/10

Exceptional

19 May 2026

Marie

Location convenient for transport links and Historical sites and shops
Rooms warm clean and comfortable

8/10

Excellent

18 May 2026

Tavia

D

10/10

Exceptional

16 May 2026

Wanda

Given how many steps there are almost everywhere in Edinburgh a few steps up to Reception was a breeze.
All staff were helpful and friendly- Femi in particular. He was super prompt to resolve an issue we had.
It’s a bit like going back in time - especially the beautiful breakfast room and cosy (but spacious) lounge.
Our room was huge, simply furnished super size bed . Although hotel is right on Princes street (very convenient for buses and trams) the room was at the back and peaceful.

Partner

8/10

Excellent

16 May 2026

Kim

Very convenient to touring Edinburgh.

Partner

6/10

Pleasant

12 May 2026

Ruchi

The room was clean but needs to be updated
The bathroom tiles were broken the bathroom door dod not close fully
There was no conditioner for hair
There are stairs to get to the Lonby which is Kit mentioned on the website
Location is excellent

Family

8/10

Excellent

06 May 2026

Michael

Our room was great and quite large EXCEPT … the WiFi really was terrible. We had to sit on the floor next to the room door or in the bathtub to get signal. The breakfast is convenient with lots of options, but it’s not fantastic. The location was really great - close to old town Edinburgh, right in the middle of newer shops and restaurants just north of the train station. Very walkable.

Family

8/10

Excellent

05 May 2026

Pamela

Breakfast was great! This is the most convenient location for train and bus transfers. Staff are excellent. The property does have stairs only to the office in the next floor up, but if you want help to carry your bags then you ring the bell. We got an upgrade.

Partner

10/10

Exceptional

05 May 2026

Sydney

Old Waverly has a beautiful front facing view of Old Town and Edinburgh Castle. Upper floor rooms were recently renovated and ours was very nice. The reception staff were so friendly and helpful. Very walkable location.

Partner

10/10

Exceptional

04 May 2026

Carlton

Ideal location near the train station, but still quiet at night. The room was spacious and the bed was very comfortable, even though the pillows were too firm for me. The elevator is on the first level (not ground level), so climbing a flight of stairs is necessary. However, the staff eagerly assists carrying luggage up to the reception area. We would definitely stay there again.

Friends_and_family Family

4/10

Poor

02 May 2026

Kathleen

Elevator was broken and a porter did kindly carry our bags up, but there was no other assistance offered. We were on the 6th floor, and it was a real hike. Staff wouldn’t even provide a bottle of water gratis considering the situation. Felt very badly for several older guest who were struggling with stairs and front desk offered nothing but a shrug when they stopped by asking for help. Pictures overstated how nice the room was. Great location, but not worth the $350 we paid.

Friends

10/10

Exceptional

26 Apr 2026

Jonathan

The breakfast was delicious. Comfortable beds, nice linen.

Partner

8/10

Excellent

26 Apr 2026

William

Fantastic location. Elevator was broken the first day. Had to use stairs up and down to 4 floors. Other than that nice convenient place. Restaurant was pretty good.

Partner

6/10

Pleasant

26 Apr 2026

Katerina

Overpriced mistake. My room was tiny. I was a solo traveller but still paying the same price as couples but given a shoe box for premium price... the room did not have an air-conditioning, safe nor a mini fridge which I would expect at this price. Wifi was sketchy and did not really work in my room. I asked for another room but was told they had nothing else. When I asked for compensation, I was told to put a complaint in via Expedia..not even a coffee or complimentary breakfast offered..some staff members looked super bored and annoyed they had to be there. They advertise superior, luxurious but in reality the only luxurious thing is the price tag

Self

8/10

Excellent

16 Apr 2026

Zac

The hotel was fantastic. The only thing was it was hot. Turned the heat off and left the window open at night. Staff was very friendly and helpful. Room was clean very clean. Beautiful location. I would recommend a street view.

Partner

8/10

Excellent

14 Apr 2026

John

Buffet menu selection was good, pastries a bit dry. Nice staff and clean well organized eating area.

Partner

8/10

Excellent

09 Apr 2026

Trevor

Lovely buffet breakfast. Clean room very friendly staff. Be prepared for stairs up to reception, but you can ring for assistance.

Partner

6/10

Pleasant

04 Apr 2026

Melissa

Great proximity to everything with good views. Toiletries were lacking conditioner and lotion. Last two nights the room has a strong vinegar smell. Food was good, service was slow.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

James

Very nice hotel in perfect location for getting around and sight seeing

10/10

Exceptional

01 Apr 2026

Charlene

Room was very comfortable and breakfast was good.

Family

8/10

Excellent

29 Mar 2026

Johnny

Excellent for the age of the property. Spacious rooms and friendly helpful front desk staff.

10/10

Exceptional

25 Mar 2026

Casey

Great location. Really cute old hotel. Pillows were very strange but that’s all I could complain about. Staff very wonderful, beautifully maintained and clean hotel.

Partner

10/10

Exceptional

13 Mar 2026

John

The hotel exceeded our expectations. The location was fantastic. Walkable to the royal Mile and the Edinburgh castle. Plenty of restaurants within walking distance and the airport bus literally dropped us off one block from the hotel. We will definitely stay here again. The rooms are very small but they were clean and the water was hot. Excellent location if you’re looking for a central spot and you need a good place to sleep.

Partner

6/10

Pleasant

13 Mar 2026

Jennifer

I love to stay at the Waverley but this time the room and bathroom were very small. This morning on my last day the housekeeping were banging doors and vacuuming at 8am. I would think other guests would complain

Self

8/10

Excellent

13 Mar 2026

Mandy

Central to tourist area. Very nice helpful staff. Only fault was WiFi connection was quite poor.

Partner

10/10

Exceptional

09 Mar 2026

Rob

Room was spacious and clean. Great location for sightseeing. I enjoyed my stay

8/10

Excellent

06 Mar 2026

Audra

Location of the hotel is excellent. Old town, shops and restaurants are on the door step.
We did not have a WiFi in our room for our 3days stay and the staff was not attentive and helpful. Overall we were happy and would stay there again.

Friends

8/10

Excellent

03 Mar 2026

Ian

I stayed at the Old Waverly Hotel with my daughter for a sightseeing trip in Edinburgh.

You really can't beat the location. I had an amazing view of the castle from my room. It was an easy walk over to the old town. I also had easy access to multiple restaurants, pubs and stores. The City Link bus from the airport dropped directly in front of my hotel and the train station was across the street. Finally the tourist bus was a 2 min walk up to St Andrew's square.

The people who worked there were friendly and the room came well equipped with coffee. It was clean and comfortable. Extra points for having cookies with the coffee service! I know they had a restaurant but I ended up just walking to local spots to eat so we never eat there.

This is not the Balmoral. It is somewhere between a 3 and 4 star hotel. It is a clean, safe hotel with a great location.

My only negative for the hotel was the shower and the wifi.

You have to have an engineering degree to get the shower to work and even then it was not a great experience. Very narrow, low pressure and the water temperature just kept going up and down in the morning.

I never got the Wi-Fi to show up for my phone but I was on the top floor so maybe that was it. But basically no Wifi.

But outside of that a solid hotel if safe, clean and location are your priorities.

6/10

Pleasant

03 Mar 2026

Jane

Clean room, bath was a bonus, cleaned daily and fresh towels. The staff were all friendly. The hotel is right on Princes Street, at breakfast if you got certain windows you had a great view of the castle and Scott’s monument. The train station was across the road. Breakfast was ok, not many options. There was construction work going on right outside our window from 6am in the mornings.

Partner

8/10

Excellent

01 Mar 2026

Sarah

Our room was very bright and clean and the bed was very comfy. There was a nice deep bath and the heating was set just right. Staff were polite and helpful and the breakfast was good.

Partner

4/10

Poor

28 Feb 2026

Ashley

The room was very tired, no seals on the door and the window was drafty so it banged all night. Road and hotel was extremely noisy all night plus bin Lorry collected glass bottles at 5:00 am so no sleep. Breakfast was really good though.

10/10

Exceptional

25 Feb 2026

Ashley

Room was very spacious, very comfortable - the beds are very nice, with fluffy duvets. When we walked in we were so relieved to have such a nice space. The bathroom was also spacious, although the tub is quite narrow and it was hard to stand flat in it. The hotel itself is situated perfectly for access to everything, including seconds away from a direct bus or tram to the airport! The breakfast in the morning was great, lots of options. The staff were helpful and friendly. Would definitely stay where again. Lift was small and slow, but that is not atypical for the old world. Our room was also noisy because we got the echo of the alley as we were on the corner we hear all the hooting and hollering until the wee hours of the night and then a 6am garbage truck or something every morning!

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Philip

Yes

Partner

10/10

Exceptional

20 Feb 2026

Adrian

The staff were very helpful from the outset a d offered advice on the local area/city. Room was very clean and comfortable.

Partner

10/10

Exceptional

18 Feb 2026

corinne

Lovely staff. Clean room.

Friends

2/10

Poor

13 Feb 2026

Lynne

Room and food
My husband cut his foot on cracked tile in bathroom luckily I had my manicure set so got the piece of tile out off his foot
The whole hotel and room was dated
Plus the warkmen we’re throwing rubbish and furniture from upstairs fire escape into skips so we couldn’t relax with noiss

Partner

10/10

Exceptional

12 Feb 2026

Max

Room extremely clean and fantastic cleaning staff refilling tea, biscuits and getting new towls.

Also a great breakfast area with a good selection of hot and cold food and a great view outside onto the princes street

Leisure Friends

10/10

Exceptional

11 Feb 2026

James

Spotlessly clean
Staff amazing.
Room amazing big and clean

10/10

Exceptional

07 Feb 2026

Rena

We loved our stay here! GREAT location and wonderful lunch service! Room was quaint and cozy!

Leisure Family

8/10

Excellent

04 Feb 2026

Raymond

Clean location

Self

8/10

Excellent

31 Jan 2026

John

Friendly staff, breakfast good, pleasant stay

Business

10/10

Exceptional

17 Jan 2026

Anna

The room was very clean and staff was very friendly and helpful

10/10

Exceptional

16 Jan 2026

Martyn

Bar was nice
Breakfast could have been better

Partner

10/10

Exceptional

11 Jan 2026

Barbara

Cozy, warm rooms. Not fancy but very comfortable.

Leisure Self

10/10

Exceptional

11 Jan 2026

Katrina

Nice room hotel is going through some renovations but it’s a great spot for a trip to Edinburgh.

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Gina

Comfortable bed, clean room, central location, friendly staff

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Carol

Staff were friendly and there was a relaxed feel to the hotel. No usb charge point in room which annoyed me but the breakfast was good.

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Henry

Phone never worked. Creeky floorboards. Micro size lift (max 2 people)

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Allen

Great, active location, but noisy, which was fine for us. Did not choose to have breakfast. Wonderful view. Large room for the price and location. One slow elevator but a good stairway adjacent.

Partner

10/10

Exceptional

03 Jan 2026

Catelin

Rooms are very clean, staff was incredibly helpful when we had questions or needed something. The view from our room was perfect for Hogmanay, even though it was a little loud (but that was to be expected with how many people were celebrating.) the only negative was it did take a while for the showers to get hot but other than that we had an excellent day and would definitely recommend!

Partner

10/10

Exceptional

21 Dec 2025

John

Clean room in the perfect location. Central and convenient for everything.

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Ashley

Room was nice and clean!

6/10

Pleasant

13 Dec 2025

ann

Our stay here was ok. We did not use the breakfast buffet, but we did order dinner and snacks. Some staff was very good. Our last night was awful. We lost power and when we woke up to shower and head to the airport we had no water. What water we were able to trickle was cold. 10 minutes before we had to leave they offered a room to shower in, but it was too late. The elevators did not work, we had drag our suitcase down the stairs. The other night were very noisy with drunk people fighting in the alley and garbage (glass bottles) being dumped. The location was good especially for the Christmas markets and lots of stuff in walking distance. My SIL overheard the reception desk lying to other guests about the water situation and the other reception person told her to tell everyone the truth.

Leisure Family

8/10

Excellent

11 Dec 2025

Steven

The room was very clean and spacious. The staff helped get my baggage up and down the stairs without me asking.

Partner

4/10

Poor

26 Nov 2025

Lisa

Staff at reception checking in not

6/10

Pleasant

22 Nov 2025

Pamela

The location of this hotel is the main draw - very close to Waverley train station. As a solo traveller I felt safe in the neighborhood. The standard room was rather dingy and looked out at an alley rather than the lovely vista of old town.
In all it was a convenient place to land for a few days!

10/10

Exceptional

21 Nov 2025

Robin

Clean room and wonderful staff!.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

Robert

the room was excellent cleaned every day the staff friendly and helpful excellent service hotel was excellent

Partner

10/10

Exceptional

18 Nov 2025

Keren

We appreciate the staff made a accommodation For my parents, not able to arrive

10/10

Exceptional

18 Nov 2025

Adam

Clean room, housekeeping did a great job during our stay. Great location

Leisure

8/10

Excellent

17 Nov 2025

David Dean

Clean room, friendly staff. Always very helpful. Would definitely recommend and would stay again!

8/10

Excellent

17 Nov 2025

Luis

Everyone gives 5 starts but don't want to hear the \"bad things\". Honesty is always appreciated. Male, solo. Hotel is dated, but this adds to the charm. Everything works. Location is absolutely perfect. Few hotels in the area are as well located as this one. Across from everything. Walking distance. Plus the bus from airport leaves you right there in front, and picks u up there too. Tried to check in early around 8 am but would not let me until 3 pm. Left bags and went around. Returned around 2 pm, so I was waiting there in the sofa in front of reception. Another person came in around 2:30 pm, it was allowed to checked in. So I tried again and they allowed me to check in. Unfortunately, not the hotel's fault. Windows are not double insulated so noise from the back alley is bad. Seems like the restaurants in that area dump the glass bottles hard and you can hear everything. Sometimes at 11 pm or later. Also early in the morning sometimes it happens. Construction at this moment is taking place in the building directly in front of it, but did not hear construction noise at night. For the location/price ratio. It is an excellent hotel.

Leisure Self

8/10

Excellent

14 Nov 2025

Dorothy

Clean room, helpful staff

Partner

10/10

Exceptional

13 Nov 2025

Cynthia

Beautiful view from my comfortable and cozy room. Very warm, welcoming and kind staff. Breakfast was wonderful and the location was perfect.

Self

10/10

Exceptional

11 Nov 2025

Connie

The staff were great! Helpful and offered suggestions.
I really enjoyed the room and the location. They had the room cleaned and tidied all while at breakfast every day! I was amazed. Thank you!

Leisure Self

8/10

Excellent

07 Nov 2025

Kelly

Staff, clean rooms, location

Friends_and_family Friends

10/10

Exceptional

04 Nov 2025

Savanna

From the moment we arrived, the hotel staff was so accommodating. They helped carry bags from the entrance to the lobby since there is a flight of stairs. The room service was great and I loved that it was available at all times because our sleep schedule from travel was really wonky.

Leisure Family

8/10

Excellent

04 Nov 2025

David

Great location right near to Waverley station. Rooms are very small with some awkward configurations. Lack of fridge and room safe are areas that are simple to improve overall room facilities. Lift is so small that even one person and luggage is a tight fit. Overall service experience across hotel was average

Self

6/10

Pleasant

03 Nov 2025

Ricardo

Need new shower head because was leaking. The wood floor under the carpet seems to be loose and toilet have hard time flushing clean even after 5 flush.

6/10

Pleasant

26 Oct 2025

Gerald

The location is excellent and the hotel is a classic. However the lack of a lift to the ground floor is really an inconvenience. Also the rooms are small the the TVs are really outdated. Forget about any options to use a Chromecast or mirror your device. The shower is also rather poor and the rooms are quite small. On a future visit we would stay elsewhere.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Angela

It was great. I think it would be helpful to let guests know that porridge is made to order & included in breakfast