The Scotsman Hotel

United Kingdom , Edinburgh
EDINBURGH, North Bridge, 20
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Olivia

If I could give this hotel higher than a 10 I would. Everything from start to finish was exceptional. From the service, to the extra amenities and details in each room including a towel warmer, bose speakers in both the room and the bathroom, both a tea kettle and espresso maker, as well as the lovely toiletries. The service was phenomenal. The breakfast delivered to our room was absolutely delicious- don’t skip the pastry basket- that croissant was life changing! Will absolution be staying again.

Partner

8/10

Excellent

08 Mar 2026

Melanie Claire

Perfect central location when arriving by train or walking around the city. Fabulous whisky shop across the road!

Business

8/10

Excellent

08 Mar 2026

Jason

Great location for city stay!

8/10

Excellent

04 Mar 2026

henry

Not our first stay, which speaks for itself as we don't go back to places we don't rate. Lovely room, good amenities and great location for visiting Edinburgh.

10/10

Exceptional

04 Mar 2026

Kate

What a fantastic hotel. All the staff were very friendly and helpful, the room was beautiful and we also popped into the Grand Cafe a few times too. The location is absolutely perfect.

Partner

10/10

Exceptional

02 Mar 2026

Margaret Lynn

1st and best: you could not find a more helpful, professional and lovely staff.
2nd: The Scotsman is a step away from The Royal Mile: so museums, the Castle, Holyrood, restaurants, St. Giles,etc. Walking is easy. Shopping is a given.
One thing to know about The Scotsman: there are stairs. The lift is in the process of repair so there are lots of stairs.
But that being said: staff will help with all of it.

6/10

Pleasant

27 Feb 2026

James

Arriving by car is a no no. There’s nowhere to stop at all.

Internally, it was very noisy all night with loud footsteps, doors banging and kitchen starting service early and people using service entrance. I was on floor 2

In room furniture was very worn and covered in stains, which is pretty disgusting for the price.

Business

10/10

Exceptional

21 Feb 2026

Daisie

The location of the hotel is unrivalled. Literally step out the train station and you're there. The Front Desk staff were incredibly helpful. We were a little early arriving so they kindly looked after our luggage for us. When we returned they remembered our names, checked us in and our luggage was already safely in our room. We had also received a complimentary upgrade. The room was incredible, spotless and cosy. We also ordered room service breakfast for the next day which had a huge range of options, arrived bang on the time requested and was delicious! Would highly recommend and will definitely stay again.

Friends_and_family Friends

10/10

Exceptional

17 Feb 2026

Russell

CLean Room

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Charlotte

Gorgeous room, very spacious. Lovely staff - friendly and helpful. Nice touches like a welcome drink in the room. Gym was small but very nice and well equipped for a quick workout. Great location. The Grand café restaurant and the cinema were fab too - discount for hotel guests made a big difference too

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Barbara

Our room was wonderful! The location was perfect!

Leisure Family

10/10

Exceptional

13 Feb 2026

Claire

Fabulous stay! Friendly staff, easy check in, room was amazing with fantastic city views, great location, very well equipped and super clean. I mentioned it was my partner’s birthday and was pleasantly surprised with the complimentary bottle of Prosecco and a birthday wish on arrival. Can’t wait to stay again! Got to be one of my favourite ever hotel stays.

Partner

10/10

Exceptional

12 Feb 2026

Andrew

Loved my stay ! I’ll absolutely be coming back soon !

10/10

Exceptional

10 Feb 2026

David

R.
Room was styish and spacious.
Staff courteous and friendly.
Great location

Leisure Family

10/10

Exceptional

02 Feb 2026

Fiona

The room was gorgeous and the reception and concierge staff were fabulous. A great stay.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Paul

Staff were great
Room was brilliant
Breakfast was excellent
Will definitely try and stay here again

Partner

10/10

Exceptional

02 Feb 2026

Monica

The room was spotless and inviting. The bed was very comfortable. I honestly could find no fault. We had lunch in the Grand restaurant and the French onion soup is to die for.

I am disabled and travel with a mobility scooter. There was a young man, I believe his name is Oliver. He was such a delight and very helpful. He helped us with getting an uber and event assisted us on our walk to the car. He smiled and was just lovely. Also, I cannot remember her name, but there was a lovely Irish lass who walked with me to the elevator and outside to get my train. Just an absolutely delightful stay. Really enjoyed the Regency experience also.

Leisure Self

10/10

Exceptional

31 Jan 2026

sharon

Excellent room, courteous staff. The grand cafe was lovely for drinks at the end of the night.

Partner

10/10

Exceptional

19 Jan 2026

Andrew

The room was indeed spotless and the lovely staff were polite, courteous and efficient

Leisure

10/10

Exceptional

14 Jan 2026

Anna

Literally one of the best hotels I’ve ever stayed in. Everything was so comfortable, beautifully decorated and overall just a fabulous place to be. I will cherish the memories there forever.

Leisure Friends

8/10

Excellent

08 Jan 2026

Nice room, friendly staff, good food and great location for exploring Edinburgh.

Partner

10/10

Exceptional

08 Jan 2026

Sheila

The carpets in the room are looking a bit grubby. There was a young blonde waitress in the breakfast room that looked like she had just woken up, not brushed her hair and her white shirt looked like she had slept in it, it was so creased and tatty. She also has a bad work ethic standing at the toaster to keep warm and not lifting dish!!

Leisure Family

10/10

Exceptional

07 Jan 2026

STEVEN

Absolutely amazing suite I had. Beautiful decor luxurious finish , stunning bathrooms. Great cinema too. Rooms are immaculate and spacious. Breakfast was ok. I asked for eggs royale , wasn’t hot. Salmon cold. My only slight complaint

Self

8/10

Excellent

05 Jan 2026

Cathie

We stayed for a short break to celebrate my daughters birthday and first time visit to Edinburgh. The staff were welcoming and helpful but when we entered our room the smell of sewage coming from the bathroom was awful! We called reception and were told they'd send someone up straight away. After 20+ minutes no one had arrived so we had to speak to reception again on our way out for the afternoon. Nice touch of a bottle of Prosecco in our room, but overall the room was a bit unkept, stains on the carpet, curtain and lampshade and dust on the panelling. Tea/coffee wasn't replenished and had to call reception for fresh milk. We didn't use all of the amenities although we did stop for a cocktail in the Grand Cafe, sadly these were small and extremely overpriced, one glass even had a huge block of ice in it and barely any drink! Disappointingly breakfast was served in what seemed to be a converted meeting room, not a restaurant or the like. Even though the hotel was beautiful, staff helpful and was convenient and centrally located, I doubt we'd stay again

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Heather

Excellent

Leisure Partner

10/10

Exceptional

02 Jan 2026

Sean

They treated us like we were spending thousands of dollars. Chocolates and thank you cards for our Honeymoon. And a bottle of Proseco. The restaurant was great. Everyone was kind and generous to us.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Yermonia

Excellent hotel

6/10

Pleasant

30 Dec 2025

Lynn

Room was cold as heating wasn't working I called reception and they brought a heater to the room.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Troy

Room was very clean, staff very helpful, breakfast was lovely and the bar very enjoyable with nice atmosphere. However room 807 wasn’t anything like the website category which is what made us choose this room grade and pay a bit extra as it was a special occasion celebrating my 60th birthday. The room was in the roof, so slanted ceilings and quite dark and the only way we could see the city view was through the roof velux windows and if on top toes as we had to lean over the table and lamps. The website also led us to believe there was a little table and chairs in the room, of which we were hoping to have a breakfast at one if the mornings whilst watching the world go by. Shame as everything else about the hotel was just what we wanted.

Partner

10/10

Exceptional

28 Dec 2025

Nancy

Best location for walking around Edinburg stag is so friendly and helpful Rooms are newly renovated, spacious and comfortable Highly recommended

10/10

Exceptional

19 Dec 2025

Kerry

This was a wonderful hotel which our family had a fabulous stay in. The room was clean and lovely. The hotel is perfectly situated. The hotel is beautiful.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Ashley

Staff all very pleasant and helpful. Room very well equipped and very comfortable. We chose to have breakfast in room and it was amazing. Stay completely exceeded our expectations. Thank you so much!

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Gita

Great stay

Partner

10/10

Exceptional

16 Dec 2025

Sophie

Room was spotlessly clean, great in room

10/10

Exceptional

15 Dec 2025

Sharon

Lovely hotel, we had a suite and it was amazing. My husband loved the equipment in the gym. The hotel is centrally located near the Royal Mile. Wonderful stay.

Partner

10/10

Exceptional

11 Dec 2025

Daniel

Stunning even got an upgrade. Staff super friendly traditional “Scot” feeling . Food was great

10/10

Exceptional

09 Dec 2025

Julian

Great service and great place

Leisure Partner

10/10

Exceptional

07 Dec 2025

Eddie

Overall great experience

Partner

10/10

Exceptional

03 Dec 2025

Catherine

Lovely hotel, highly recommended

10/10

Exceptional

01 Dec 2025

Agnes Jayne

Very clean, staff helpful, no complaints whatsoever

10/10

Exceptional

01 Dec 2025

Steven

Great Hotel, rooms are very nice, clean as well. The Grand caffe is an experience.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Shana Amanda

We were greeted with the most friendly and professional staff I have ever experienced in a hotel. They took time to show on a map their favorite places and were very considerate about our luggage and kept it safe until our room was ready. The front office staff also seemed almost excited to help and to me that was amazing. Highly recommend.

Leisure Partner

10/10

Exceptional

27 Nov 2025

narges

Good location, friendly staff, nice shower

Leisure Partner

8/10

Excellent

23 Nov 2025

Meredith

We really enjoyed our stay at The Scotsman Edinburgh. The staff were warm and helpful. The bathrooms were newly updated, which was great, but there were a few maintenance issues that held the stay back from being a full 5 stars.
The shower fixture kept coming off the wall whenever the water pressure was on, and there were several large brown stains on the carpets, which made the room feel a little less luxurious than expected.
Overall, it’s a beautiful hotel with great service, and with a few maintenance improvements, it could easily be a perfect 5/5.

Leisure Friends

10/10

Exceptional

21 Nov 2025

Joseph

Very nice room. Excellent staff. Fine breakfast selection.

8/10

Excellent

20 Nov 2025

henry

A nice hotel in a good location for both the new and old parts of Edinburgh. We had a large room, lots of space, including a seating area. However, the bathroom was on the small scale condering the size of the room. Nevertheless, it was fine with a good shower.
While it was good, it could be great. It has a fantastic art deco style bar which they could make better use of. Also while most of the staff were good, some could do with smarting themselves up and smiling a bit. The area behind the bar was scruffy and needed a tidy up (bits of paper on the floor). Leaving packs bottled water on the bar, rather than storing them under the bar, being one example of staff not thinking how that looks. In summary maybe a bit of staff training on personal presentation (dress and non-verbal behaviour eg smiling), taking pride in there working environment (keeping it clear and tidy) would make for a all round better customer experience.

shower.

Partner

10/10

Exceptional

19 Nov 2025

Ashten Elizabeth

Spotless room, the staff was amazing, amenities were too notch. The location is perfect for getting anywhere in the city. Guy and Paulina were absolutely fantastic, going above and beyond each time we passed them.

Family

10/10

Exceptional

17 Nov 2025

Cory

The staff was very nice and accommodating. They brought us some extra tea and coffee when we ran out, had our room ready ahead of time and accommodated a late checkout request without issue. The property is nice and extremely convenient to the royal mile and train stops at Waverley station as well as the St Andrews Park tram.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Barbara

It’s a beautiful hotel in every way. However, the carpet throughout the hotel needed to be cleaned which I suppose was a challenge during the very rainy weather Edinburgh was experiencing.

Leisure Family

10/10

Exceptional

16 Nov 2025

Andrew

Great hotel, loved the whisky in the room

10/10

Exceptional

16 Nov 2025

Jim

The room and the hotel were wonderful. The staff was very friendly and helpful. Great experience and highly recommended.

Leisure Family

10/10

Exceptional

14 Nov 2025

Sharon

Great location, nice rooms, large and spacious, great staff, amazing breakfast. Would recommend it if visiting Edinburgh

Leisure Partner

10/10

Exceptional

14 Nov 2025

Joseph

Great staff. Very nice hotel and room.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Leticia

The best location for traveling to Edinburgh as its walking distance to everything. The rooms were beautiful and the bed very comfortable. Would recommend this hotel to all.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Jean

Hotel is beautiful. Location is perfect. Comfortable bed. The refrigerator in our room was said to be more of a cooler than refrigerator however everything in it was warm. Not cool in the least. Asked for it to be checked 3 times but nothing improved. Everything else, however, was very nice. The food in the restaurant in the hotel was delicious. Staff were very pleasant. I would stay here again just for the location.

Leisure Family

8/10

Excellent

03 Nov 2025

Chris

Overall very nice. Not quite as nice as we’d hoped but you can’t have everything.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Scott

Very elegant and spacious room! We enjoyed our stay.

10/10

Exceptional

28 Oct 2025

Angela

Best location in Edinburgh.

10/10

Exceptional

25 Oct 2025

Kee

Excellent hotel in a great location

10/10

Exceptional

21 Oct 2025

Sean

Great hotel. Pricy but the rooms were spacious and very nice. Lots of construction going on in the area but in an old town that obviously happens. We did not hear anything construction noise from our room.

Leisure Friends

8/10

Excellent

19 Oct 2025

James

Great Location

The room was very nice. Breakfast was Ok.

Lots of construction in and around the hotel.

The best thing the hotel offers is its location which is wonderful. You can walk to train station. Maybe 30 meters.

Partner

2/10

Poor

19 Oct 2025

Georgia

The room was beautiful until you looked closer. It was absolutely filthy. I walked in the front door of the hotel and the door opposite had beautiful moulding. Unfortunately it was so covered with dust the top was an entirely different colour. When we got to our room it was the same. I picked up the throw blanket at the foot of our bed to find a long black hair and lots of questionable bits on our lovely white duvet. The carpet was the worst. I couldn’t walk on it without slippers or shoes. Disgusting.

Partner

10/10

Exceptional

14 Oct 2025

Lucie

Helpful staff, beautiful room, convenient to train station.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Casey

We loved everything about this hotel. Our only negative feedback is there were no hair dryers in the rooms and the restaurant on floor 3 was slow and rude service. We waited 40 minutes just to be greeted for our drinks.

Leisure Partner

8/10

Excellent

12 Oct 2025

Scott

Great hotel, however, there is no taxi station in front of the hotel due to construction.

Leisure Partner

10/10

Exceptional

12 Oct 2025

John A S

Location can’t be beat, staff are superb

Great staff, friendly unobtrusive service, would happily stay again.

Partner

10/10

Exceptional

11 Oct 2025

Kevin

Staff is very friendly and accommodating

Leisure

10/10

Exceptional

06 Oct 2025

Angela

Clean room. Helpful staff. Great walkable location to all of Edinburgh!

Partner

10/10

Exceptional

06 Oct 2025

Angela

Edinburgh

Very friendly staff. Very close to train station and central location.

Partner

10/10

Exceptional

04 Oct 2025

Carol

Great hotel. The only negative comment I have is the carpet was filthy.

Leisure Family

2/10

Poor

04 Oct 2025

Kate

It was awful. There was a wedding on one of the nights I stayed and the music was so loud in my room I could clearly hear the lyrics. It went on until 2 am. When I complained they told me they would comp my breakfasts, but they still charged me for them. Never again.

Self

6/10

Pleasant

03 Oct 2025

Arti

The property is situated in a great area, accessible to all the sites and shopping. Our rooms’ bathroom glass door was improperly installed so it was crooked and could gave shattered because it was banging into the other glass door. The drywall in the bathroom seemed cracked as well. There are no extra toiletries such as qtips/dental kit/comb etc but the shampoo/conditioner are good. The gym is beautiful and this hotel is extremely convenient to the train station.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Anum

10/10

Exceptional

29 Sep 2025

Jessica

Staff was very attentive and the restaurant was great.

Leisure Family

10/10

Exceptional

27 Sep 2025

Kristin

Staff is top notch! They help you with anything you need. Literally the best people ever. Beautiful amenities and rooms. Super convenient location to anywhere.

Leisure Family

8/10

Excellent

25 Sep 2025

William

Room and staff were very good. The only negative feedback I could say about the hotel was the outside stairway that is adjacent to your hotel. The Scotsman Hotel should really clean and hose it down each day as it is presentation of the hotel as well (even if it is not the hotel property). You should sweep and hose it down daily as it smells of urine and is very dirty. It would be nice to be able to walk up to the reception door from Market St and not worry about if you are going to run into a homeless person sleeping on the stairs.

Partner

6/10

Pleasant

24 Sep 2025

Lenore

The location of the Scotsman Hotel was great, however our room and the property was not ideal. Stains on the carpet, toilet did not work in its entirety, bathroom door was awkward. The room was very noisy as well, we had a higher expectation based on other reviews. We would not stay here again nor would we recommend.

Leisure Family

8/10

Excellent

23 Sep 2025

Hugh

Our room was comfortable and clean.Front desk staff were friendly and helpful.Food quality in the restaurant was reasonable.I was disappointed with 2 issues:
1) I booked a reservation in the Grand Cafe over 6 months before arrival as I was hosting a dinner with friends only to be notified a few days before they had sold out the restaurant to a private function.They moved us to a basement bar area that was not very comfortable for a dinner with inexperienced

10/10

Exceptional

23 Sep 2025

Margareth

Loved our room and the character. This hotel is conveniently located by the rail and food and royal mile. Would definitely stay again!

Leisure Family

10/10

Exceptional

23 Sep 2025

Rodney

Great room, service and location. Definitely would stay again

8/10

Excellent

22 Sep 2025

Location was great and the room was spacious. However the windows were so dirty the view we had wanted to enjoy was impeded. Such a great facility let down by a task that would have been easy to overcome.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Amanda

True 5 star experience. Beautiful hotel, comfortable beds and rooms, immaculately maintained, with staff that went above and beyond with every single interaction. Not to mention being right off the Royal Mile, easily walkable to the Old Town and the New Town. The Scotsman really delivered excellence. I would absolutely recommend this hotel to anyone visiting Edinburgh!

Leisure Family

10/10

Exceptional

17 Sep 2025

Star

Cozy and clean

The staff was very helpful and friendly. The room was very cozy and clean. The shower water pressure was amazing and I loved the towel warmer. I could of used Extra pillows which I'm sure if I asked I would have received. I would definitely stay there again.

Partner

10/10

Exceptional

16 Sep 2025

Dennis

The staff at the Scotsman was kind and attentive. Edinburgh is a fantastic city and the Scotsman was the perfect location for our stay.

Leisure Partner

8/10

Excellent

16 Sep 2025

Karen

Carpet needs replaced and sofa at the end of the bed is wrecked. Otherwise, service was great and staff very helpful and friendly

Leisure Partner

10/10

Exceptional

14 Sep 2025

Barbara

Large room that was nicely appointed. Wonderful service. Great location. Breakfast was excellent as was the other attached restaurant that served lunch.

Partner

10/10

Exceptional

06 Sep 2025

Kim

Ivan was an answered prayer!

Great stay! I would especially like to recognize Ivan! We arrived with 8 pieces of luggage as my daughter was moving to Scotland for University from the US. Ivan handled all of our luggage upon arrival. It was in our room upon check in and promptly picked up and loaded into our taxi for departure- wonderful!
We also LOVED our experience at the in house movie theater!

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Rob

Was really nice
However the downside was lack of gluten and dairy free options at hotel breakfast

10/10

Exceptional

03 Sep 2025

Christopher

Loved the location. Fantastic front desk and staff. A bit of renovation (painting) was being done in some corridors. We had a very nice sized room. The carpet and couch could be replaced. We only had snacks and cocktails at the restaurant and they were fine. We enjoyed the stay.

Leisure Partner

10/10

Exceptional

30 Aug 2025

James

Incredible experience! Upgraded room was wonderful. Construction was tough around it but not the fault of the property. :)

Leisure Partner

10/10

Exceptional

28 Aug 2025

joseph

Excellent

10/10

Exceptional

24 Aug 2025

michelle

Beautiful historical hotel. Close to the Royal Mile.

10/10

Exceptional

21 Aug 2025

Shane

Great property and great rooms at the center of downtown.

Family

10/10

Exceptional

21 Aug 2025

Justin

It was nicd

Leisure Friends

8/10

Excellent

11 Aug 2025

Albert

Very close to all the action on the Royal Mile.

Leisure Partner

8/10

Excellent

01 Aug 2025

KIMBERLY

A little disappointed. Elevator 1 was out for our entire stay and we had to personally haul our luggage up 4 flights, bed was extremely firm, robes were stiff and scratchy, our air went out and window wouldn't open. Hotel provided us with a fan. Lobby area quite small.

Location was excellent - right by the train station and bus station and around the corner from the Royal Mile. The young staff was efficient. Good coffees and teas in room along with sparkling and still water daily and 2 samples of Scotch upon arrival. Good lighting in bathroom with a make up mirror that was located in a perfect place for optimum use.

Wouldn't classify this as a luxury hotel

10/10

Exceptional

31 Jul 2025

Suzanne

Wonderful hotel with a great location. We loved their picture house. However parking is offsite and unloading is a problem.

10/10

Exceptional

31 Jul 2025

Katarina

The staff and the service was excellent, the room was lovely. Couldn't recommend more!

8/10

Excellent