Name: ibis Edinburgh Centre South Bridge - Royal Mile
Address: South Bridge, 77, Edinburgh, EH1 1HN, GB

6/10

Pleasant

28 Jul 2026

Joyce Ann

The choice of room was very basic. It was clean with minimal amenities. I would choose a different room choice if I were to book again. Staff were helpful and friendly. I did not choose breakfast so not able to review that.

6/10

Pleasant

26 Jul 2026

Tracey

Furniture in room tired .
Location good .
Bathroom was a capsule bathroom ( like a caravan )
The room was basic . Beds comfy .
Furniture was damaged on the corners .
Really could go with an refurb.
Someone’s tags off clothing were under the bed 🤔.. so clearly the cleaners hadn’t done their job properly.
No sockets next to the beds .
Extension cable 🤔was there to use ( odd)
Wasn’t expecting much for a 3 star hotel and only booked as we were heading to a concert .
However paid over £400 for one night .
Not good enough .
Could have a weekend away to Spain for that price ..

8/10

Excellent

25 Jul 2026

Kanchan

Room was basic & clean.Odd occasional clicks & creaky noises from shower area & air con.Some freshly cut melons &/pineapple/grapes would have enhanced the breakfast experience... especially if lacto vegetarian like myself.
Disappointed that there was no outside area seating/live music as per website as it was under renovation & we were not notified of this in advance/at the time of booking as this was one of the top 3 reasons for us to book this hotel

6/10

Pleasant

25 Jul 2026

Shannon

The front desk staff were excellent. The closeness to the Royal Mile was good but many homeless people right outside the front of the hotel. Our room was clean but had a strong musty small the the bottom of the bathroom door had old water damage which may have contributed to the musty smell. Ate in the restaurant for dinner one night and it was not good. I ordered a Mediterranean salad with chicken. The chicken was over cooked and super dry that it was hard to chew. They dumped a whole carton of feta cheese on it which did not taste right. I ended up in the bathroom all night.

8/10

Excellent

23 Jul 2026

Chae Youn

Overall good ! Breakfast is also good.

6/10

Pleasant

23 Jul 2026

Alan

First room we were allocated had not been made up after the 3pm arrival time. The beds were unmade and the whole room smelled strongly of garlic. We had to go back down to reception were they eventually found us another room which was acceptable. The carpets in the corridors were extremely worn and looked quite dirty. The ensuite in our room had obviously flooded at some point and the bottom of the door was swollen. Breakfast was ok but the room needed updating. One favourable point was it was very quiet with no noise from street or other guests and in a handy location for the royal mile. Definitely not worth £240 per night.

10/10

Exceptional

23 Jul 2026

Zachary

The staff was very kind and helpful. I only stayed for one night, but it was a very convenient location to see the historic sites and a very short walk from the train station.

10/10

Exceptional

22 Jul 2026

Janeth

Staff, very friendly and helpful . Room good size and clean.

10/10

Exceptional

21 Jul 2026

Baird

The hotel is very centrally located and the staff was super helpful.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Ashleigh

near the castle, good views, cozy bed.

Self

8/10

Excellent

19 Jul 2026

Anuprita

It was nice room with space around. Bathroom was little small. Staff was helpful

Partner

8/10

Excellent

19 Jul 2026

Aaron

I booked a double room with 1 double bed for 3 nights and it was very solid. Bathroom was nice, bed was great. TV options were underwhelming but not a dealbreaker. Getting out of the building from my room was difficult the first time because one lift doesn’t connect you right to the reception on the 4th floor while the other did. Overall, very good experience that aligns with the price paid

Friends_and_family Friends

6/10

Pleasant

18 Jul 2026

Rosanne

Great location. Very friendly staff. The only complaint is that there is a night club below or next to the hotel that played VERY loud music until past 2am in the morning. Had a terrible sleep because of it. View from our window was construction scaffolding that looked abandoned.

Partner

8/10

Excellent

18 Jul 2026

Sylvie

Good breakfast

Self

4/10

Poor

17 Jul 2026

Rachel

The room was very tired, furniture and fitting all warped and chipped, as were floor & net curtains. Bathroom like a big portaloo that moves and has no vent for steam. No plugs next to bed, given a long extension for kettle, complete trip hazzard. Nowhere to hang towels or coats. Sound proof to neighbouring rooms bad. Will not use Ibis again.

Family

10/10

Exceptional

17 Jul 2026

Kim

Room was clean & comfortable. Good location

Family

10/10

Exceptional

17 Jul 2026

Struan Edward Keith

The room was simple and clean, which is what I expected for the budget price. Hot water morning and evening for a good shower. Good breakfast buffet and friendly staff. Very good location, just a 10- to 15-minute walk up a slight hill from Waverley. Would stay again.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Karolyna

Great location, clean rooms, staff were very helpful and friendly, AC was a plus.

Self

8/10

Excellent

16 Jul 2026

Ricardo

Property location is excellent. Too bad the outside sidewalk is taken by drug addicts and crack heads. Rooms are neat and very clean, however hallways and other public areas, not so. Staff are not friendly at all, maybe one exception. Breakfast was ok, not great, service personnel not very friendly.

Family

8/10

Excellent

15 Jul 2026

Mark

Stared 1 night at the Ibis. Check in good, room as fine. Bar and restaurant area is as nice.
Only issues were that there’s only 1 way in and out so a lot longer to get to certain places and the layout of the hotel. Having to go down stairs then to walk through the whole hotel then to get a lift to the same level you started on isn’t great.

8/10

Excellent

13 Jul 2026

Iryna

The best feature my husband and loved was the breakfast, it was so plentiful and delicious with hot and cold dish options. The staff was spectacular, the location was perfect too. The room was spacious and the bed was very comfortable to sleep in. The only thing to improve on would be the laminate floor in our room (we are not sure about other rooms). It was looking a bit run down and it didn't compliment the general impression of the room which was otherwise loking modern. Nevertheless, we would definitely recommend this hotel. We were very satisfied with everything overall.

Partner

10/10

Exceptional

12 Jul 2026

Lyle

Clean, comfortable room. Met all requirements.

Family

4/10

Poor

11 Jul 2026

Ann

Bathroom fixture handles were broken (loose)—they worked but were badly unattached. Breakfast was cold dry eggs, good yogurt and very salty bacon. Otherwise unexceptional.

Family

10/10

Exceptional

10 Jul 2026

Jan

Great location to the Royal Mile. Comfy bed. Good selection for breakfast.

Partner

6/10

Pleasant

10 Jul 2026

William

Ordinary modern hotel without any character. Confusing layout without adequate signing to various parts. Minimal linens. Comfortable bed. Breakfast just OK, dark space with little outside light.

Partner

8/10

Excellent

10 Jul 2026

Tina

The hotel location is excellent and the team at reception were very helpful. The hotel is going through some renovations and so there was building work ongoing. The rooms were basic but clean.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Helen

Location is great. A very short walking distance to both sides of the Royal Mile and within walking distance of Princes Street over the North Bridge. There are many eateries around the hotel featuring cuisines from all over the world at more affordable prices than at the castle end of the Royal Mile.For those on a budget Piemaker across the road has excellent pies. Quality pie and softdrink for just under 5 pounds.
There is a small Sainsburys a few steps from the hotel.Try the sweet Scottish strawberries and raspberries in July.
An efficient laundrette is situated on Jeffery.Street off the Royal Mile at Canongate.Howeve the standout feature of this hotel for me were the friendly, helpful staff.
I am glad I am stayingvthere again mid July.

Self

8/10

Excellent

09 Jul 2026

Katherine

I appreciated the air conditioning. The bathroom gives off cruise ship vibes. The dinner is decent if you don’t feel like going out. I’d skip the breakfast tbh. A few nights it was pretty loud from the street behind the hotel.

Self

10/10

Exceptional

08 Jul 2026

Corey

Great location which was close to the Royal Mile and other must see places. Included breakfast was great.

Partner

10/10

Exceptional

08 Jul 2026

Robert

excellent location, near everything of importance

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Christopher

An excellent location, close to the hop-on hop-off bus and museums. There seems to be a fair amount of dining options. The restaurant and bar in the lower level is quite good. We enjoyed their fish and chips for dinner. The the bar which is part of the restaurant has a nice selection of local beers. We had to leave early for a flight back to the US, so we didn't get a chance to try the breakfast. Maybe next time. They will also hold luggage so if you are getting off of a cruise or something no worries.

Partner

8/10

Excellent

07 Jul 2026

Ana Emilia

The room was good, and the staff very helpful. Good breakfast!

Partner

10/10

Exceptional

06 Jul 2026

Frédéric

Comfortable beds, we slept well.

Partner

10/10

Exceptional

06 Jul 2026

Paul

Excellent location and great rooms.

Self

10/10

Exceptional

06 Jul 2026

Paul

Love the location of this hotel. Everything is in walking distance. The staff were super helpful, A+!

Self

10/10

Exceptional

06 Jul 2026

Ronald

Nice, clean hotel conveniently close to the Royal Mile and numerous other attractions. Probably the quickest check-in I've ever experienced. Rooms are just as pictured online. Good breakfast.

Self

10/10

Exceptional

06 Jul 2026

Barry

Easy to find and a great location

10/10

Exceptional

04 Jul 2026

Ginnette

El hotel muy bien ubicado. El staff muy servicial y atento. La habitación, la cama, bastante comoda. Si eres americano o latino, recuerda llevar adaptador electrico, no tienen. Y solo hay una salida de USB lejos de la cama. Unico inconveniente.

Family_with_children

10/10

Exceptional

04 Jul 2026

Robert

great choice, everything close by for my needs

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Ryley

Everything was great. Close proximity to everything I wanted to see. Great location, service and hotel.

Self

10/10

Exceptional

01 Jul 2026

Dylan

Great AC, amazing staff (especially Louise who helped us get checked in and gave amazing recommendations). I would stay here without a doubt again

Partner

10/10

Exceptional

28 Jun 2026

Jennifer

Phenomenal spot within walking distance of the Royal mile. Easy to come in and out of as well as two doors away from both a coffee shop as well as a supermarket. So made buying snacks, convenient and affordable.

Partner

10/10

Exceptional

27 Jun 2026

Deirdre

Space is at a premium in downtown Edinburgh. The Ibis has managed to make the tight space in the rooms efficient, clean and comfortable. The mattress was very comfortable which I appreciated after hiking around the city. The hotel is in an excellent location to walk to many museums, theatres and tourist sites.

Family

8/10

Excellent

26 Jun 2026

Robin

Service was excellent. Clean shower functioning elevators were a treat. The restaurant provided wonderful meals the provided tea and milk made a great treat at the end of the day.The tv problem was attended to promptly.All very well done!

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Joseph

N/A

10/10

Exceptional

24 Jun 2026

Carol

Room was clean. Staff was friendly at checkin. Breafkast buffet had it all. Room had AC, but didn't realize it tell leaving

Partner

10/10

Exceptional

24 Jun 2026

Mirash

Staff is friendly, breakfast was awesome ., towels are clean and available anytime you want. The downside of the room we had: limited space for our staff, small table but it’s manageable.

Family

10/10

Exceptional

23 Jun 2026

sarah

Very modern interior. Clean. The ability to set temperature in room was so wonderful. Location was central. Breakfast was good.

Partner

8/10

Excellent

22 Jun 2026

Keriann

Great staff! Could have been a little cleaner but overall very well maintained and comfortable. Great location but note that this is at the top of the hill in old town.

Self

10/10

Exceptional

21 Jun 2026

Madisen

Amazing experience

Partner

4/10

Poor

19 Jun 2026

alice

This hotels was definitely not worth the cost. Room was in poor condition. Mold in the shower and not even a box of Kleenex available. Floor in the room was plastic and peeling. Bathroom door was particle board. No way this should be a higher rated hotel. First time I have been truly disappointed with booking through hotels.com

Friends_and_family Family

8/10

Excellent

19 Jun 2026

seiko

I love breakfast, was so fresh and good quality, im so happy with it.
The room is decent, nothing to complain, only thing is the pillow was too high, I couldnt sleep well with it. Wish there were thinner pillow for extra in the room instead of the same ones.
Staff were quite friendly and helpful l, i feel i come back when I travel to Edinburgh sgain. ThanK you very much !

Friends

10/10

Exceptional

19 Jun 2026

Lynette

Staff at Reception were excellent - welcoming, knowledgeable, professional and they listened to my questions with smiles and followed up promptly.
My room was spacious, bright and quiet.
I also enjoyed chatting to other guests at breakfast and dinner.
It was a delight to stay there!

Self

10/10

Exceptional

17 Jun 2026

Galina

Perfect location?

Self

8/10

Excellent

15 Jun 2026

Linette

The property was clean and modern, the bed was excellent so we were able to get a good nights sleep and the property was close to the Royal Mile. I was happy overall so I would definitely stay again.

Partner

10/10

Exceptional

14 Jun 2026

Kazumi

Check out time is 1200, which is helpful.

Self

10/10

Exceptional

13 Jun 2026

Jose

My wife and I truly enjoyed our stay. Great location close to public transport and a good mix of restaurants. We loved the hotel breakfast but would’ve preferred if they started serving at 6 AM instead of 7 AM just to make it easier to connect with morning tour groups.

Partner

6/10

Pleasant

09 Jun 2026

Pierre Francois

loads of stairs
noisy

10/10

Exceptional

07 Jun 2026

Crisanto

Staff are very helpful- clean rooms and very near to most of the tourist destination

10/10

Exceptional

07 Jun 2026

daniel

Great location a block from the Royal Mile. 15 minute walk to Edinburgh Castle or Holyrood Castle.
Cool modern hotel

Self

10/10

Exceptional

03 Jun 2026

Bibiana

Great location in Old Town to explore a lot of Edinburgh’s main attractions. Loved the daily housekeeping :)

Partner

8/10

Excellent

31 May 2026

Brianna

This hotel is in a GREAT location. It is only a 5-15 minute walk to most of the touristy Royal Mile things. There is a Sainsbury's and a Costa Coffee right next door. And a bus stop right outside the doors (although we walked everywhere). The staff was extremely helpful and welcoming. We weren't in the room much, except to sleep, and it was perfect for that.

Partner

10/10

Exceptional

30 May 2026

Lynn

We found the Ibis Hotel on South Bridge to be perfect for our stay in Edinburgh. The front desk staff were excellent, assisting us with booking a taxi and answering any questions. We appreciated the tea in our room daily. The all you can eat buffet breakfast had a great variety of options.

Family

10/10

Exceptional

29 May 2026

Virginia

The staff were all so kind and helpful. Great location, just blocks from the start line of the marathon. Walk everywhere and plenty of food options. Would stay again!

Self

10/10

Exceptional

29 May 2026

Julie

Great location and comfortable hotel. The staff was very helpful. We didn't do the breakfast but had a meal in the restaurant and the food was tasty and a good value for a hotel restaurant. The room was clean. The bathroom was a bit small but it was sufficient for what we needed. The location is convenient for sightseeing and shopping with lots of restaurants, coffee shops and stores nearby.

Partner

4/10

Poor

27 May 2026

Tsubasa

Overall a disappointing experience. Only nice thing was the convenient location. When we arrived with 3 heavy bags, the lift to carry the bags up was broken. So we were forced to carry them up the stairs. We found that the sheets we slept on gave us itchy skin and receptionist told us the sheets are only replaced once every 4 days.

Family

10/10

Exceptional

26 May 2026

Elizabeth

Great little inexpensive place, not even a mile from Edinburgh Castle and so many other notable places. The staff here were amazing. I had a medical emergency and as a traveler it was a little concerning. Gary was very empathetic went above and beyond, helping me find the nearest pharmacy after a virtual MD appointment. I would recommend this Ibis location to any travelers, domestic or foreign.

Friends_and_family Family

10/10

Exceptional

25 May 2026

OZEN

Excellent Reception staff, Clean Rooms, Delicious Breakfast

8/10

Excellent

25 May 2026

LAN

clean room and friendly staff, very good location.

10/10

Exceptional

24 May 2026

Allyson

Very close to High Street and bus to Rosslyn Chapel. Staff was enormously helpful.

Self

10/10

Exceptional

22 May 2026

Samantha

Fantastic location. The staff at the front desk were super helpful and knowledgeable with our questions. The rooms were a good size. The showers were a little odd, but overall I would stay here again.

Partner

10/10

Exceptional

22 May 2026

Thomas

The hotel is a great location and the staff was extremely polite and went above and beyond with helping us with our missing luggage issue!

Family

8/10

Excellent

21 May 2026

Lishia

Staff were great! Location was great.
Bathroom needs lot of improvement.

6/10

Pleasant

21 May 2026

Janette

I've rated this hotel \"okay\" which it was. A 10 min walk from Waverley Station. From reception to the room was quite convoluted as had to take 2 different lifts and signage wasn't great to the 2nd lift - through the restaurant and down a corridor. The staff were helpful though and the receptionist was friendly. We were able to check in early which was helpful and appreciated. The hotel felt slightly tired but it was generally clean. Better blackout curtains in the room would be good. The TV kept losing signal which was a little annoying (had to turn it off and on again).

Family

8/10

Excellent

20 May 2026

deborah

Room only basis. Great location for all attractions which is why we booked this hotel.

Partner

10/10

Exceptional

19 May 2026

Joanna

Was in a good location, able to walk through the city. Employees were very helpful with directions and places to eat etc. and very friendly

Friends

6/10

Pleasant

19 May 2026

Peter

Clean but basic for the price. Windows do not open which is disappointing.

Self

10/10

Exceptional

19 May 2026

Lynn

We found the Ibis Hotel on South Bridge to be perfect for our stay in Edinburgh. The front desk staff were excellent, assisting us with booking a taxi and answering any questions. We appreciated the tea in our room daily. The all you can eat buffet breakfast had a great variety of options.

Family

8/10

Excellent

18 May 2026

Michael

Amazing staff. Great location

Self

6/10

Pleasant

18 May 2026

Margaret

The hotel itself had a feel that it was just kinda tired. Carpet in main entrance and halls could stand a cleaning. The room was clean but pergo floors starting to peel and drapes in rooms while worked well and great at blacking out light, were also kinda dirty. The bathroom was clean, but as another has said in a review, seemed like it was a pod from a cruise ship. Only two good size bath towels and no hand towels or washcloths. Initially no bathmat either but after a cleaning one was left. When walllight beside bed broke they did send someone almost immediately to fix the switch. If you use a sleeping device, know to bring an extension cord as no outlets near bed. Hotel works if you are not planning on being in the room much because the location is near train station and fairly close to bus station and walkable to many sites. A functional place to stay with courteous and friendly helpful staff. Would not be my first choice to stay if were in the city again.but if it was all that was available, I would not hesitate to book it.

Partner

10/10

Exceptional

18 May 2026

jose

very nice hotel, i would defenevitly book it again

Partner

8/10

Excellent

18 May 2026

James

Good location near Royal Mile hand good value

Partner

6/10

Pleasant

18 May 2026

Darryl

Decent room, friendly staff, convenient location. The bathroom pods are cramped, awful and just plain weird. Better suited to a submarine or space capsule than an otherwise-modern hotel in a major metropolitan capital.

Partner

10/10

Exceptional

17 May 2026

Maria

The location of the hotel is excellent, however due to construction going on outside the hotel the area is dirty. The staff is excellent and the rooms are clean. I did find a long black hair in my shower… I’m blonde.

Self

8/10

Excellent

17 May 2026

Ellen Kathleen

The room had no facial tissues. When I asked at the front desk for a box of tissues, I was told that tissues are not provided, and I should use the toilet paper! The thinness and texture of toilet paper is NOT a suitable substitute for facial tissue. I went to a convenience store to buy my own tissues.

Family

6/10

Pleasant

17 May 2026

HUSEYIN

From value for money point of view, I rank this property a bit on low side. But I keep in mind that overall price levels of Edinburgh hotels are high.

Family

10/10

Exceptional

16 May 2026

Betty

Very basic accommodations with few amenities, but an excellent, well-trained staff who were helpful, polite, and cheerful. The hotel was clean and located in the center of town close to everything

Family

8/10

Excellent

15 May 2026

Denise

Room was clean and the staff was super friendly and helpful. We did not have breakfast onsite but it is next door to a good coffee shop and very close to the Royal Mile.

Friends

8/10

Excellent

14 May 2026

Gerard

Cooked breakfast could be better, especially the scrambled eggs.

Rooms were good.

Partner

8/10

Excellent

14 May 2026

rocio

Great price for location! Not fancy but had what we needed - would stay again

Partner

10/10

Exceptional

13 May 2026

Ashtyn

The staff were incredibly sweet! They helped me sign up for the free rewards program to enable an early check-in free of charge. They also let me store bags safely and securely the day I checked out. Thanks for an incredible stay :)

Self

8/10

Excellent

12 May 2026

Stacey

The hotel is very central to buses, tram and walking distance to many areas.
There is a market literally next door from the hotel.

The staff was absolutely wonderful.

Hotel was clean. I love that at night they close the revolving door & only hotel guests are able to scan into the hotel. Very safe.

I would definitely stay here again & I highly recommend this hotel for location, safety and staff.

Friends_and_family Friends

8/10

Excellent

10 May 2026

Anna

Great location, but very loud at night with the bars

4/10

Poor

10 May 2026

Kathryn

The IKEA furnished hotel. All modular and undersized and “efficient “, very little shelf areas, no place to set things, the bathroom is undersized and does not fit a 6 foot tall person. Staff was friendly, breakfast great. Good location.

Partner

8/10

Excellent

10 May 2026

Adrian

This is a pretty basic hotel for the prices they are charging. I must admit I was expecting something a bit less basic. Its all a bit soul-less. The room was clean. The sheet on double bed wasnt big enough for the size of bed. I asked for a bigger one, but no improvement, so I guess they have just skrimed on sheet sizes. The laminate floor in our room was lifting in places. The carpet in the halls looked a bit grubby. Overall good. But it really is quite expensive for what you get.

Partner

10/10

Exceptional

09 May 2026

Tzuohchang

The hotel is within walking distance to many attractions. The breakfast offers a lot of selections with reasonable price. The room is cozy but clean and staffs are really friendly.

Partner

8/10

Excellent

09 May 2026

Mary Alyce

The location was great and the staff was friendly, knowledgeable, and helpful. The room was nice. My only concern was the bathroom. The toilet didn’t flush properly and the floor would remain wet after showering for a very long time (no lip on the shower floor, I assume for handicapped use).

Family

8/10

Excellent

07 May 2026

Carol Ann

Breakfast and location are good.

Partner

8/10

Excellent

07 May 2026

Jarain

Location is great. Within 10mins walk to the Royal Mile and Train station. Parking is a challenge in town, for driving guests, good to quickly offload bags in front of the hotel and drive off.

2/10

Poor

05 May 2026

Lorna

Hi! I came too early for check inreturned after sightseeing and was sent to a room twist and turns which took a long time to go on the 7 th floor !
I had to take like 10 minutes just to wait for elevator and go to the room
The bathroom was like it was ready to crumble flimsy attachment very noisy and unstable walk!
The shower hose fell many times loudly as I slept ! The bed had a piece under sheet ridiculous mattress protector which felt like anincontinent pad for the handicapped or a nursing home patient!
The toilet makes a lot of noise and air conditioning too! Very uncomfortable ! As I return at night the male staff look like I am trespassing! I got to show the key! They did not greet me cheerily and say how can I help you?
The food in the breakfast I was not keen on ! I barely filled my stomach! I had to go out searching to get a better breakfast after I paid for the hotel breakfastI will not stay with this company hotel again and pictures was misleading on the website!

Self