Name: KM Hotel
Address: 5 - 9 Richmond Place, 7, Edinburgh, EH8 9ST, GB

10/10

Exceptional

31 Jul 2026

Danielle

Very welcoming and accommodating; owners were so sweet and helpful

8/10

Excellent

28 Jul 2026

Rhonda

Location

6/10

Pleasant

28 Jul 2026

HELEN

Great location, comfortable and clean room. Downside was the noise from the constant deliveries to surrounding buildings and no lift.

10/10

Exceptional

24 Jul 2026

Danielle

Staff was so polite and informative, and was able to provide everything I needed. Check in and out was smooth and room was always freshly clean when I got back.
Would stay again!

10/10

Exceptional

17 Jul 2026

Anja

Very, very nice for that type of hotel. CLEAN, well Kept and Nice Thick Towels 😊

10/10

Exceptional

14 Jul 2026

Allen

Hotel is part of the University system. Convenient to Waverley Station and other city sites. Clean, modern rooms with a good breakfast.

Partner

10/10

Exceptional

29 Jun 2026

Mark

Very comfortable place to stay with a great location that’s not too far from the Royal Mile and castle.

Partner

10/10

Exceptional

18 Jun 2026

Maria

Staff were friendly and helpful and we even got a slightly earlier check in. There was no lift so we got plenty of exercise up to the third floor! There were building works/emptying of bottle bank, so a little noisy when there in the morning. Very good location with shops/bars and the lovely Richmond Cafe close by. Also close to attractions such as St Cecilia’s Music museum, the Pathology Exhibition, the Edinburgh Gin Experience and Chocolatarium.
Love Edinburgh, will be back and would 100% stay at this hotel again, highly recommended.

Partner

10/10

Exceptional

05 May 2026

Sarah

Amazing upgrade when I requested, top staff service from staff. Couldn't have been nicer, got a late check out also. Walking distance to the city centre, bed so comfy. Top quality, would stay again!

Partner

8/10

Excellent

28 Apr 2026

Elizabeth

Very clean, room a bit small, a wee bit of a walk from the center of Edinburgh. Saying all that the staff were very friendly too and I would return.

Partner

10/10

Exceptional

07 Apr 2026

Phillip

We liked our stay there

Partner

6/10

Pleasant

23 Mar 2026

Louise

Very noisy if in one of the rooms at the back and there is no lift to be prepared to walk various flights of stairs. Breakfast lovely and good choice and staff very friendly

Friends_and_family Friends

10/10

Exceptional

23 Dec 2025

Jaderson

It was a wonderful stay! The cleanliness, the attentive staff, and the overall comfort really stood out. I’d definitely stay again.

Leisure Family

6/10

Pleasant

17 Dec 2025

Krupa

Our initial room on 3rd floor, was VERY cold due to the draft coming from the window, it was also very noisy and you could hear every conversation from outside on the road. Thankfully the next morning, the lady at reception moved us up to the 4th floor, this was great, no noise, no draft and nice dark room to sleep in.
The staff were really friendly. It’s about 7min walk from the royal mile with lots of shops along the way.

Leisure

6/10

Pleasant

20 Nov 2025

Paul

Clean, comfortable and good service.

Problem with very noisy extractor fan, which also switched itself on at 4.00am .

8/10

Excellent

19 Nov 2025

David

Clean. Comfortable. Good breakfast

Business_and_leisure Self

6/10

Pleasant

07 Nov 2025

J

Recommend

Business

10/10

Exceptional

10 Oct 2025

Chris

great easy to access places food transportion

Leisure Partner

2/10

Poor

28 Sep 2025

Robert

Do not stay here

No hot water for 2/3 mornings we stayed

Delivery bays outside window with constant night shift deliveries/operations kept us awake all 3 nights we stayed.

Partner

10/10

Exceptional

30 Aug 2025

Andrew

Great for us and our pets!

Leisure Pet

10/10

Exceptional

28 Aug 2025

Katy

Lovely stay!

I really enjoyed staying here for the Fringe fest! It's super close to George Square (Assembly) but still very quiet and peaceful. The room was very comfortable. It had two shower heads and a big bed. Check in was quick and easy. Would definitely stay again!

Self

8/10

Excellent

24 Aug 2025

Jill

The staff at KM Hotel were top tier, very friendly and helpful. We were able to store our luggage until check in, as well as run a load of laundry at the end of our stay, which was very convenient. Breakfast was also delicious with lots of options for the buffet, and staff there were very accommodating as well. Only critique of the propery is that we were on the first floor directly above the entrance to the hotel looking over Richmond Place. It was quite noisy at night, between Uni kids hanging out smoking (the smell would get into the room with open windows, but was a little stuffy if the window was closed), and the trucks for the Lidl grocery store would be backing in in the early morning (aka loud beeps) . So I would recommend ear plugs if staying here. Very walkable to Old Town, the train station, even to Leith. Overall besides the noise, very pleasant stay!

Leisure Partner

10/10

Exceptional

22 Aug 2025

Robert

Staff great. Couldn’t shower though. Staff notified x

Friends_and_family Friends

10/10

Exceptional

16 Aug 2025

Adam

Overnight Atay

Great little place to stay, the room was warm. But overall for the price very good

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Geoffrey

I accept dynamic pricing but in return for high prices comes high expectation. Two night stay, room not serviced , drink tray not replenished, dirty cutlery ignored. fire doors wedged open at night, v noisy service bay at night, even with demand pushing up prices, £300 a night for a small third floor room with no lift and no public space is pushy.

8/10

Excellent

09 Aug 2025

Glen

No air conditioning was an issue.

Partner

10/10

Exceptional

03 Aug 2025

Danielle

Very good hotel

10/10

Exceptional

11 Jul 2025

Kseniia

Cozy clean rooms, clean, friendly stuff and great location. Everything you’ll need just a short walk away. We had a great stay! Everyone loved it, even my picky nephew;)

4/10

Poor

06 Jul 2025

Sandra

Extremely loud outside, since there is no AC the window had to be cracked open which made it even worse and tge noise would be horrible

6/10

Pleasant

14 Jun 2025

Timo

4th floor, no lift. No airconditional. Breakfast is ok. But you have to pay it with room, not on the desk (expensive)
Good situation, near old town.

Partner

10/10

Exceptional

02 Jun 2025

Ellen

Very good

Friends_and_family Friends

8/10

Excellent

30 May 2025

Natalie

.

Friends_and_family Family

10/10

Exceptional

30 May 2025

Dale

The hotel is located 12 mins walk from Edinburgh Waverley train station, good location. Everything is expensive in the area including the hotel this is Edinburgh and tourist trap almost license to make money. The rooms are quite noisy but probably more inconsiderate guests talking past 11pm. The window didn’t open as handle broken. The staff were excellent and complimentary gym pass 2 mins away.

Business

4/10

Poor

26 May 2025

Robert

We arrived to be greeted with a bill way over quoted price ….$1350 for 2 nights in a room size of shoe box…no easy way to get into bed, one chair as no space, no lift. Got upgraded for 2nd night to apartment. About 50 percent better but then no cutlery and no operating plug in kitchen even tho said we had to wash any dishes used!!!! Staff tried their best but cannot believe price this place charges!!!

Leisure Partner

10/10

Exceptional

11 May 2025

Sharon

Small but with everything you would need for a weekend break. 24/7 reception friendly and helpful. No lift but stairs to floors not overly steep. Breakfast buffet with hot m cold food in adjoining building was great! Rooms quiet but surrounding streets busy and noisy at times. Easy access to pubs and restaurants! Definitely recommend as not too costly

Leisure Partner

8/10

Excellent

21 Apr 2025

Brett

Huge rooms for a European hotel, no elevator, really high price.

Leisure Friends

10/10

Exceptional

12 Apr 2025

Marion

Staff were welcoming and accommodating, room comfortable, easy enough walk to the castle, etc. Worth the price.

Leisure Self

8/10

Excellent

02 Mar 2025

laura

Great stay

Lovely room, ideal location. Breakfast was lovley and staff are very friendly. The room was clean and in very good condition. The radiator was on when we arrived however and it was so incredibly hot! Luckily it was easy to switch off and the window and fan helped cool the room down.

Friends_and_family Friends

6/10

Pleasant

15 Feb 2025

Martin

Didn't sleep generators very loud breakfast options very good

Leisure Family

10/10

Exceptional

21 Jan 2025

Emily

From Yorkshire to Edinburgh :)

We stayed for our anniversary and we didnt actually realise until bed time that wed actually been upgraded to a queen size bed, which was absolutely blissful! So thank you for this. We spent half our holiday in bed.

Cannot fault the cleanliness or room. Spotless. Had all the facilities we needed: kettle, tea etc, ironing board, luggage rack, hairdryer, towels.

I did ring down to reception to ask for room service but other than for towels etc, they dont do this. I wanted to order some drinks but they dont do any food or drink room service or any service, other than purchasing pop or hot drinks at reception.
If they had food and drink this would definitely be a fantastic 5 star review. Maybe look in to this? Even if its just sandwiches and crisps?

The room was perfect. I did have trouble falling asleep though. We were room 304 and theres no view other than a uni builiding or something behind which has massive generators whirling all night. Even with window closed and curtains shut it was so noisy, but I got used to it after the first night. The queen bed definitely helped as I was too comfy to complain. If you have children or a light sleeper this side of the building isnt good for noise.

I was extra cold the 2nd night and asked at reception for a blanket, 5 minutes later they brought a queen size blanket up which was soooo comfy and warm.

Heating is controllable in the room. Nice and toasty. Great shower. Bed is in a great position for the TV.

Breakfast fab!!

Partner

6/10

Pleasant

05 Jan 2025

Chialing

Good location
But basic facility
Staff has tried to help in general

8/10

Excellent

22 Dec 2024

Paul

Lovely stay, staff were very accommodating and friendly. Rooms could do with a little refurb but can’t really complain given the price we paid to be in Edinburgh so was really good value for money. Breakfast was spot on too.

Partner

10/10

Exceptional

07 Sep 2024

Verified traveler

Room was very pretty and clean. I had a great view of Arthur's Seat from my room. Be advised that there is no lift and you may have to carry your bags up several flights of stairs.

Self

8/10

Excellent

27 Aug 2024

Maria

It wasn’t OK stay. It’s central, and the Room had everything I need. Not giving this five stars, because the cleanliness could’ve been a little bit better. There was a hair on my shower wall and some places where the facilities were clearly weathered. Skip breakfast IMO.

Self

8/10

Excellent

26 Aug 2024

Joe

Difficult to find parking during the day.

Leisure Family

10/10

Exceptional

26 Aug 2024

Denise

It was close to the Royal Mile and Old town. Walkable to the train station. Wonderful staff. Rooms small but decent bed and big fluffy towels.

Leisure Partner

10/10

Exceptional

26 Aug 2024

asha

Great partnering with a gym.

Business

10/10

Exceptional

24 Aug 2024

Denise

We were here during the \" festivals\" so it was expensive like all establishments. Really nice staff, 24 desk help, clean ( small) rooms.

Leisure Partner

8/10

Excellent

23 Aug 2024

Mary

A Handy Hotel for the Festival

We were in Edinburgh for the Festival Fringe, so our accommodation was only for sleeping, and it filled the bill perfectly. The hotel has a great situation for the most popular venues, while still being in a quiet area.
The rooms were clean and the toiletries that were provided were good quality.
The room was small with a large double bed up against the wall, which meant one person climbing in and out, and you had to climb over the bed to reach the window. All this was shown in the advertising so there was no duplicity involved. The bed was clean and very comfortable.
The breakfast was excellent and the staff friendly and helpful. Reception was bright and cheerful.
Be aware there is no lift and 4 floors.
We would stay here again, but maybe not on the 3rd floor.

Partner

8/10

Excellent

18 Aug 2024

Verified traveler

Great location

Very comfortable. No elevator. Great service. Wonderful location. Room well stocked. Could’ve been cleaner upon check-in.

Self

10/10

Exceptional

12 Aug 2024

Rachelle

Room was small but well-appointed and cozy. Reception staff was excellent. Really helpful with transportation advice. Went above and beyond to accommodate our need to stay extra time in our room when one of us got sick and couldn’t get out of bed for the day.

10/10

Exceptional

01 Aug 2024

James

In addition to the above the breakfast was always good, great location and nice staff

Leisure Partner

10/10

Exceptional

29 Jul 2024

John

Great reception and extremely helpful.

Modern very clean and looked after.

Leisure Friends

8/10

Excellent

15 Jul 2024

Kim

Room was really nice, but the fan on the bathroom was really noisy! No air conditioning in the room, so pretty hot in the room.

Partner

6/10

Pleasant

07 Jul 2024

Sean

Mindre hotelværelse i den centralebydel

Meget små værelser, hvor sengen er presset op mod væk.
Støj fra gård, tidligt om morgenen.
God beliggenhed til seværdigheder.

Friends_and_family Friends

6/10

Pleasant

30 Jun 2024

Joseph

Good customer service. Okay for few days of stay…

Leisure Self

8/10

Excellent

17 Jun 2024

Terri

The staff was helpful. The breakfast was very good. This is more of a University property. Our window opened to a delivery area so was kind of noisy early in the morning. Our room was also Very small. And do note there is No elevator. We missed that and had to walk up multiple stairs with luggage.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Cheryl

Enjoyed stay. Breakfast was nice.

10/10

Exceptional

11 Jun 2024

Fraser

Would definitely stay again

Super friendly and helpful staff, comfy beds and good sized bathrooms. Good breakfast options. Nice and close to city centre with multiple transport options nearby. Would definitely recommend and stay again.

Partner

10/10

Exceptional

11 Jun 2024

Victor

Great Place

6/10

Pleasant

11 Jun 2024

Laura

Great location in the Old Town close to amenities. The cleanliness could be improved and the noise from outside at 6am each day from trucks!

Leisure Partner

10/10

Exceptional

10 Jun 2024

Charlotte

An amazing stay

My stay was amazing the front desk people were very inviting even when my card declined for the first time. The room was very clean

Self

10/10

Exceptional

26 May 2024

Susan

Overall was very pleased with our 2 night stay. The room was a bit too warm for us even although the window was open, so maybe the addition of a fan would be a consideration. Also the very excellent shower could have benefitted from a slightly deeper shower tray. The bathroom floor was a bit flooded and it if it hadn’t been for the shower mat, the consequences could have been worse. Saying that, the room was very clean, extremely well stocked with bathroom accessories , tea/coffee etc sachets, and the added extras within the main room itself. The bed and pillows were extremely comfortable and one of the best nights sleep I’ve had in a while. The staff were very nice and friendly. Thank you.

Leisure Partner

8/10

Excellent

25 May 2024

Katie

Lovely staff, room was fine, area surrounding is familiar from my time as University of Edinburgh student many years ago.

Leisure Friends

10/10

Exceptional

21 May 2024

Kellianne

The staff was very friendly and helpful. Tea selection and biscuits in the room were great. Bed was comfortable. It can be a little noisy with the windows open but generally a quiet area and around the corner from many restaurants and shops.

Business_and_leisure Self

8/10

Excellent

19 May 2024

Rebecca

Close to Holyrood Park for a run, lively streets nearby but quiet area

Leisure Self

10/10

Exceptional

18 May 2024

Kaella

Great stay

We had a lovely brief stay at KM. the staff were so friendly and helpful, the room was clean and fresh, and comfortable. The shower was amazing and loved the Arran aromatics complementary products.

Partner

6/10

Pleasant

14 May 2024

Anne

Perhaps there are different rooms available however our room was very small which we knew but very little space for suitcase etc. Dorm room for university of Edinburgh.
There was no AC had to leave window open and they provided a fan. It was not hot this week in Edinburgh; it would have be stifling in the summer. No circulation in building at all.
No elevator; we had to go up three floors with luggage. Would be challenging with mobility issues.
On the positive side, great location, good breakfast which was included, excellent front desk staff. I booked through Expedia so maybe we got a lower end room. Cost for two nights in May 2024 a whopping $530 CAD. Edinburgh is expensive.

Leisure Partner

10/10

Exceptional

13 May 2024

Juliana

Excellent - coming back !

Lovely and VERY comfortable room, nicely designed, lovely bed, clean. Very nice employees.

Friends_and_family Friends

10/10

Exceptional

08 May 2024

luzviminda

Great Edinburgh hotel

Hotel situated very close to city center and accessible by bus. Close to University of Edinburgh, very convenient to shops and restaurants. Hotel is clean and quiet and great service. Small rooms but just what most people need.

Friends_and_family Family

10/10

Exceptional

04 May 2024

Woei

Clean, modern, friendly and helpful staff

Business_and_leisure Self

8/10

Excellent

01 May 2024

Mohamed

Comfortable bed. Clean and trendy room. Excellent breakfast - traditional and continental. Negative - Very warm room and no A/C, no lift.

Business

10/10

Exceptional

21 Apr 2024

Karen

Great trendy rooms

Rooms were great, little quirky which was nice. Slightly small but everything you needed and perfect for what we needed. Breakfast was in the building next door. For was lovely and again, decor was quirky and trendy. Little bit further from the station than i had thought but would definitely stay again.

Friends_and_family Family

8/10

Excellent

11 Apr 2024

Athole

.

Leisure

8/10

Excellent

17 Mar 2024

Mark

Standard room was ideal for what we required.

Leisure Partner

10/10

Exceptional

03 Mar 2024

Helen

Loved room. Quality shower, towels, tea coffee provided. Comfy bed. Across road from. festival theatre. Perfect- 15 walk to train.

Leisure Friends

8/10

Excellent

05 Feb 2024

Alanna

Our stay was good.

We had a few issues with our room but Emma the manager was fantastic! Super attentive and caring and sorted out our room issue super quickly. A bottle of Prosecco and ice bucket was left for us when we returned which was fabulous.

The other staff were so friendly, I believe his name is Keith, (sorry if it’s not!!) Was so funny, informative about the local area and super helpful which was fab.

My only real complaint is that the windows are super thin so the room can get quite cold at night and it’s very noisey on the front side of the building due to the local businesses, but that’s no fault of the hotel.

Other than that, the location was amazing and the bed was super comfy.

Thanks again Emma!

Leisure Partner

8/10

Excellent

02 Feb 2024

Russell

Edinburgh short stay.

The hotel had a very studenty vibe as I believe it is run by Edinburgh university and was once student accommodation. The rooms are small but perfect for a short stay in Edinburgh. The rooms are clean and have been recently decorated.
The breakfast was an absolute bargain, nothing fancy but really nice and a good quality coffee machine included.
Overall the value for money was amazing and had a great stay.

Partner

8/10

Excellent

07 Dec 2023

Michael

Some good and not-so-good things.
The best thing about the KM hotel was the invariably cheerful and helpful service desk staff. If there were two of them talking, they immediately stopped and asked how to help me. They also had a very good \"Scottish breakfast,\" with varied foods on the buffet - and they were willing to cook eggs to order in the kitchen. From the web site, I thought I'd be paying extra for breakfast, but it turned out to be included in my total price.
The location was wonderful if you're interested in seeing attractions at the heart of Edinburgh. There are a lot of things within easy walking distance. It was also a quiet neighborhood, which was good, because the windows were far from soundproof - I could easily hear normal street conversations.
The room itself was a mixed bag. It was clean, well-organized, but the very very small and narrow size meant that the (comfortable!) king-size bed was only accessible from one side; the other was jammed up against the wall! Even the \"accessible\" side only had one foot clearance from the wall, and the location of coat hangers meant that you had to hit your head or duck even on your way to the bed. There were good wall lights for reading in bed, but they were not centered because of the window position, so the side of the bed NOT next to the wall got shortchanged. There was no door on the shower, so it was hard to avoid getting the bathroom floor wet. The sink was microscopic.

Business_and_leisure Self

10/10

Exceptional

12 Nov 2023

John Robert

Clean and comfortable hotel in a central location

Comfortable and clean hotel in a central location in Edinburgh. A bit pricey for a basic room, but there may just be high demand in Edinburgh which inflates the prices. The complimentary breakfast was excellent.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2023

Emma

Lovely stay with very nice breakfast which was included in the stay. Nicely located just around the corner from the Royal mile.

Partner

10/10

Exceptional

15 Jul 2023

Anni

Nice stay

New hotel, great breakfasts which was included, amazing customer service (especially David at the reception). Location is good too.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2023

Jack

No elevator, so be prepared to take the stairs. The rooms were well worth it though! Clean, modern and spacious. The heated towels and desk were a nice option

10/10

Exceptional

30 Jan 2023

Jo

Great hotel

Very impressed overall

Business Partner

10/10

Exceptional

16 Jan 2023

marco

Smashing breakfast and staff

Lovely staff and smashing breakfast. Easy transport links. Very quiet and confortable room.

Friends_and_family Friends

8/10

Excellent

04 Jan 2023

Samantha

Very good hotel

Hotel room was very cozy. I was only staying for a night, so it served the purpose. Hotel reception was a bit further from the actual hotel, but only a short walk. Breakfast was quite expensive, so I opted to dine at another local restaurant.

Self

10/10

Exceptional

19 Dec 2022

Ruth

Love comfy room!

The room was very well presented, very comfy bed and a lovely bathroom.

Friends_and_family Friends

2/10

Poor

17 Nov 2022

Verified traveler

The staff need leadership and support

Having stayed here before, this should have been a convenient and hassle free stay before an early flight. There was an issue with the room. It was not addressed. After expressly asking for a new room we were moved to another location which was less suitable for our needs. It shouldn't have taken over hours for this to happen.

6/10

Pleasant

06 Nov 2022

Andrew

It was not entirely as I expected (or maybe the images gave me false expectations) - KM Hotel appears to be a converted student accommodation block, with no traditional reception, lobby or breakfast facilities. Keycards were collected from a separate building, which didn’t offer the welcoming experience I expected - neither in appearance, or personality of the front desk personnel. I was on the top floor of a four storey building with no lift, and felt anxious at the prospect of escaping the building in an emergency, but maybe there was another escape route, and I just didn’t spot it. Comfortable bed, smart bathroom, valuable power USB sockets(!) Bedside lights had rather odd switches which I presumed one to be broken, but the were both alike in having tiny little stalks which worked if you angled them ‘just so’.. TV had Freeview on offer, but no Smart Apps. Maybe I’m a skinflint, or maybe I didn’t read the descriptions closely enough, but it would seem appropriate to rename this property as KM Hostel - it doesn’t have the necessary facilities (in my experience) to call itself a hotel. And that lead photo of yellow/orange chairs in a public lobby was nowhere to be seen; is it even in Edinburgh? Evidently I am now too middle aged to be passive in my disappointment. Overall, ‘KM Hotel’ offers functional accommodation, with a clean, minimalist character, suited to visitors wanting basic, minimalist facilities. But a Premier Inn would be a good step up, for my needs at least.

Leisure Partner

6/10

Pleasant

12 Oct 2022

Neisha

Very noisy at night. And there is no elevator. We were at floor 3. After running the London Marathon, it was very inconvenient and painful to climb those stairs everyday. The room is very, extremely TINY but the bed was comfortable. Is a small room but with everything you need. And price affordable

Leisure

10/10

Exceptional

05 Oct 2022

Carola

.

Business_and_leisure Self

10/10

Exceptional

01 Sep 2022

Jennifer

Very friendly staff, clean and comfortable room. Great area with easy walking distance to city centre and University campus as well as many other sights and attractions. The breakfast cafe was wonderful - convenient, great food and also very welcoming staff there.

Business_and_leisure Self

8/10

Excellent

30 Aug 2022

Kathleen

Super location for visiting the Fringe. Massive comfy bed and lovely shower.
Carpet was tired and scraggly. TV unfortunately was an ornament as no remote provided.

Business_and_leisure Self

10/10

Exceptional

27 Aug 2022

Olivia

Easy to book, really neat the city (less than 10 min walk), lovely room and modern

Leisure Partner

10/10

Exceptional

06 Aug 2022

Robert

Great location

Very good room and great location would use again.

Partner

8/10

Excellent

01 Aug 2022

Anette

Was perfect for our over night stay in Edinburgh.

Simple and good. Friendly staff. Breakfast and breakfast facilities were excellent.

Partner

6/10

Pleasant

26 Jul 2022

Oscar

It was ok, but not worth the price

10/10

Exceptional

05 Jul 2022

d

We love this place great value for money been a few times

Partner

8/10

Excellent

24 Jun 2022

Aileen

Overnight visit

Was great. Only problem was it was too hot. Staff were very helpful and breakfast is to be recommended. Wouldn’t hesitate to stay again and recommend it to friends.

Friends_and_family Friends

8/10

Excellent

13 May 2022

SIMONETTA

Close to the town center