hub by Premier Inn Edinburgh

hub by Premier Inn Edinburgh - Royal Mile

United Kingdom , Edinburgh
Edinburgh, 37 East Market Street
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75 reviews shown

4/10

Poor

28 Mar 2026

Paula

Hi! This was a stay like no other. Odd lightning in the bedroom, very limited natural light, small room for the money. Homeless encampment across the street. Shattered windows at costa next store. The team cleaning rooms was great, helpful and kind. The rest of the staff was in helpful and border line rude. This was our first and last Premium Inn/ Hub staff . Did I mentioned you almost got electrocuted when you used the button less elevator. Issue was never addressed in hour over week stay.

Family

10/10

Exceptional

12 Mar 2026

Sarah

Great hotel! Superb staff!

Business

10/10

Exceptional

12 Mar 2026

Sarah

This hotel was great: great location, right in the center of town, short walk to both downtown and Carlton Hill, amongst others. The rooms itself were small, if two people are staying in a room it might be tight and not much privacy. Breakfast for £6 is plenty and has a good variety. All-day complimentary coffee (incl. cappuccino, flat white etc.) and tea is a highlight. The true stars, however, are the staff members. Especially: Rania, Fernando, and Johnny. Friendly, helpful, accommodating. Haven’t been at a hotel with such attentive staff in a while. All in all, great stay! Would recommend!

Business

6/10

Pleasant

09 Mar 2026

Tracey

The furniture and carpet had stains on it. Great location close to train station and Royal Mile.

10/10

Exceptional

20 Feb 2026

Sabina

The best thing about this place is its right in the middle of old town making accessible to all the itineraries via walking. Staff were super nice too. The only thing that I have to say is, we were there for 4 nights and asked them to change our bedsheets, they always said okey but never changed them 😂😂😂

Partner

8/10

Excellent

18 Jan 2026

John

very nice

10/10

Exceptional

16 Jan 2026

Amrit

Fantastic stay at Hub By Premier Inn Edinburgh – Royal Mile! The location couldn’t be better — many of the main tourist attractions, great restaurants, and shops are all within easy walking distance. The train station is just a few minutes away on foot, which made getting around so simple. Our room was clean, comfortable, and well-designed, and the staff were friendly and welcoming. Highly recommend this hotel for exploring Edinburgh!

Leisure

10/10

Exceptional

08 Jan 2026

Kimberly

The room was great.

Self

10/10

Exceptional

06 Jan 2026

Ariel

Is a good hotel in a good location

Self

6/10

Pleasant

06 Jan 2026

Andrea Louise

Breakfast could be improved by having more variety as what they had was a small selection

Leisure Self

6/10

Pleasant

03 Jan 2026

Samuel

Very small rooms, limited breakfast

Leisure Partner

2/10

Poor

31 Dec 2025

Karim

Stained sheets and walls, very small room, wish I stayed somewhere else

Partner

10/10

Exceptional

28 Dec 2025

Super

Friendly staff, good location

Leisure Family

8/10

Excellent

23 Dec 2025

anne-marie

Very good value hotel near everywhere you need to be in Edinburgh. Rooms were small but clearly designed and clean. Staff were nice and helpful.

8/10

Excellent

09 Dec 2025

Bethe

Nice hotel, but too cold at night. Great food & drinks.

Leisure Self

6/10

Pleasant

07 Dec 2025

Temple

Room could have been a tad cleaner. The floors / elevators in the hotel need a good scrubbing. Also someone needs to empty the cigarette dispenser outside the front door. Very unsightly. The staff was friendly. Not a lot amenities. Continental breakfast was sparse. Yogurt and an assortment of breads and hotel cereal. And it’s a no frills hotel…. And served its purpose.

Leisure Friends

10/10

Exceptional

21 Nov 2025

maria fernanda

Very clean, modern and comfortable room in a very good location.

10/10

Exceptional

10 Nov 2025

Elizabeth

Excellent experience overall. Luggage storage provided for us to leave our bags early before check in. 24/7 drinks and charging station at the restaurant on the main floor very convenient. Room wasn’t big but wasn’t small, was comfortable amount of space. Only small garbage can in bathroom in room. Room gets humid due to lack of ventilation and ac/fan turns off when you leave the room. Good lights and ac/heat system.

Leisure Partner

8/10

Excellent

03 Nov 2025

Waqas

Except the breakfast, everything was nice!

Leisure

4/10

Poor

03 Nov 2025

tom

There

10/10

Exceptional

01 Nov 2025

Chelsea

Staff was very kind, room was great and clean! Would stay here again

Leisure Self

8/10

Excellent

01 Nov 2025

Emerson

Good location for the Fringe Festival

Leisure Self

6/10

Pleasant

31 Oct 2025

Megha

The location is great, close to royal mile but away from a lot of foot traffic so the rooms were quiet. Check in and checkout was smooth. The wifi didn't work at all for 2 out of 3 days of my trip, and the room I had didn't have good mobile signal either, so I had no internet at all.
The room smelled musty but was mostly comfortable. I was given no instructions at all during check-in and discovered on my own that they have free coffee and tea on the ground floor for everyone. I appreciate the sustainability effort of not washing the towels every single day, but it would have been useful to have two bath towels in the bedroom instead of just the one.
Overall was an ok stay!

Self

6/10

Pleasant

24 Oct 2025

Niklas

Pass

Partner

10/10

Exceptional

16 Oct 2025

Patti

Breakfast was great

Leisure

10/10

Exceptional

13 Oct 2025

Martha

Breakfast needs to be improved. There’s no many options.
Other than, hotel is pretty good!!

Leisure Self

10/10

Exceptional

10 Oct 2025

Carter

We loved everything about the property. The people working there were incredible: very helpful and kind to patrons.

Leisure Partner

6/10

Pleasant

10 Oct 2025

Kip

breakfast was simple and adequate. Our room was efficient and very small, but the bed was good.

Leisure

6/10

Pleasant

10 Oct 2025

yang

The room was a little bit larger than a math box, not roomy to be comfortable. The room service staff provided only one towel for two of us. The toilet paper ran out. There was no paper tissue (Cleenex type) provided. The room was very dusty, so the toilet paper was used to clean up the area we used to leave personal items. The room carpet did not show it was vacuumed properly. BAD!

8/10

Excellent

10 Oct 2025

David

The rooms are quite compact, well designed, but be aware of size. We did not think of the dimensions ahead, and were not expecting to have to climb over each other to get in or out of bed.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Tysha

Had

Friends_and_family Family

8/10

Excellent

04 Oct 2025

Joyce

Many shops and restaurants within walking distance. Room was clean but very small and only provided the bare necessities.

Leisure Partner

8/10

Excellent

04 Oct 2025

Joyce

Many shops and restaurants within walking distance. Room was very small and only provided the bare necessities.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Kelley

Nice hotel close to the train station. The room was clean and comfortable and the breakfast was good. Be sure to schedule in advance if you want an early check in, I mistakenly thought you could just pay on the day to check in early and that wasn’t the case. But they do let you leave your luggage. The gin distillery is right across the street as well as one of the Islander UK workshops. I partook in both! And there’s a little chocolate shop around the corner. The room is small but cozy and I had a nice little view. The staff was friendly and checking out was just dropping your key card in a box!

Leisure Self

10/10

Exceptional

29 Sep 2025

Kathy

An easy walk from the Waverly train station. Walkable to all of the local sights to include the Edinburgh castle! 10/10 would stay again!

Leisure Partner

8/10

Excellent

29 Sep 2025

Ani

Friendly staff, clean rooms and great location. Thank you.

Leisure

8/10

Excellent

27 Sep 2025

Judy

Fun, modern hotel room. Very close to train station and the Royal Mile.

Partner

10/10

Exceptional

24 Sep 2025

Gregory

The staff were extremely friendly and helpful! The rooms are very small but that is to be expected in downtown areas at this price point. The breakfast was nice and the common areas were very comfortable. We enjoyed the selection of snacks and light meals available. Location was great; close to the train station, a block off the high street and walking distance to all the tourist locations.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Heidi

This hotel is perfect for a quick stay in Edinburgh. It is a short five minute walk from the train station and another short five minute walk to the Royal Mile. The rooms are not big, but the bed is super comfortable. It is well priced clean and the staff and other accommodations were perfect. You can also get the option for an included continental breakfast, which was delicious and very well priced. 10/10 would recommend and would stay here again.

Leisure Friends

8/10

Excellent

23 Sep 2025

Adriana C

Not as happy this time

The room was certainly not up to the same standard we received a few days earlier when we stayed. The room had the neon chair that had a wet stain on it, so we couldn’t use it. Floor looked in vacuumed. Most importantly there is black mold bottom of the glass shower door. We were extremely busy this time out and couldn’t deal with it at the time.

Partner

8/10

Excellent

20 Sep 2025

Margaret

Very clean and modern with a great location. But rooms very small. Like a cruise ship. Parking garage was down the next street. 22 pounds a day.
No option for early check in but they do offer luggage storage .

Leisure

6/10

Pleasant

16 Sep 2025

Leah

Room was very small, shower not very clean and a/c made awful noises all night. On arrival there were 2 pillows and one towel for two guests.

Leisure Partner

4/10

Poor

11 Sep 2025

Eldon

Will not book here again

This is an extremely small room, with access to the bed limited to one side only as the other 3 sides are jammed against the wall, and it is difficult to get up into the bed as it sits above storage drawers. The "living space" is a narrow aisle which is impassable if a drawer is open. The only place to open a suitcase is likewise on the narrow floor, or unhygienicly, on top of the bed. The mattress was not too uncomfortable, but was covered with only a single unfitted sheet not suitable for restless sleepers. I awoke several times laying directly on the uncovered mattress as the sheet had slipped out from under me -- gross. There is also a duvet provided, but no top sheet. Whomever sleeps next to the wall cannot easily exit the bed as their companion blocks the path. Also, the electrical outlets for phone chargers are inconveniently located causing the wall sleeper to become entangled in charging cables. Some of the outlets were also inoperable. The room felt stuffy and the air controls not effective. The carpet seemed sticky. At least the bathroom and shower were good, and towels were exchanged upon request at the front desk. Breakfast was adequate, and coffee and tea were available at all times.

Partner

6/10

Pleasant

10 Sep 2025

amy

It was adequate for one night. The room is teeny, tiny. We had to pay to check in early but they will let you leave your bags for free. The location is the only real reason to stay here. It’s near everything.

Leisure Family

10/10

Exceptional

08 Sep 2025

Sydney

Very comfortable bed. A bit off the normal busyness.

Leisure Friends

10/10

Exceptional

08 Sep 2025

Kyle

Nice hotel. Easy to get to. No issues.

Leisure

4/10

Poor

07 Sep 2025

Siegfried

The breakfast had a limited selection, but what they did do they did well. The croissants were some of the lightest/flakiest I've ever had, and they made an excellent coffee for you, all unlimited, and all for 6 pounds, which can't be beat.

My negative review is due to our room, for which the temperature was hot and which could not be adjusted. There were electronic controls for requesting daily cleaning, which made no sense since the option was to NOT request a cleaning, but the default as posted was that you had to specifically request a cleaning. This was confusing, as you had to go to the desk to request a cleaning. Finally, there was little shelf and hook space to put stuff, and the desk was just a small fold-out from the wall. In short, high potential, but poorly executed for the room design.

Leisure Partner

6/10

Pleasant

07 Sep 2025

Fred

Bed was too small, soft and saggy. Bathroom was adequate. Very good breakfast selection except no eggs.

Partner

10/10

Exceptional

05 Sep 2025

Phillip S

Convenient and comfortable

Excellent stay; convenient location for Royal Mile shops, pubs, restaurants.
Excellent bed, great shower. Substantial breakfast. Great personnel. Thanks again.

Self

10/10

Exceptional

04 Sep 2025

Litsui

The room are extremely small, bit its very convenient location and work for us just needing a bed to sleep at night. So we are happy about our stay in Edinburgh.

10/10

Exceptional

03 Sep 2025

Heather

A great place to stay!

Lovely accommodations in the heart of the old city. Convenient to explore the city and easy to access from trains. Clean rooms and friendly staff. Great breakfast. Definitely will book again.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Anita

Very good value, clean room, friendly staff, good location.

Leisure Partner

6/10

Pleasant

25 Aug 2025

patricia

Rooms were very very small
And it seemed as they didn’t want you to stay in the lobby

Leisure Friends

6/10

Pleasant

23 Aug 2025

Pratik

Its convenient from Royal mile

Leisure Partner

10/10

Exceptional

23 Aug 2025

Heather

Wonderful st

Awesome location. Wonderful staff were very helpful. Bed was AMAZING. We slept so well. Conveniently located in the heart of the old town.

Friends_and_family Family

6/10

Pleasant

19 Aug 2025

Joe

Musty room with leaky AC unit

The room was small but nice. When we opened the room we were immediately in the face with a musty, swampy smell. The room was swampy to begin then the AC was turned on - this helped with the odor that took our breathe away each time we entered the room. Once on the AC unit dripped non-stop onto the carpet which is what I think caused the smell. We had to put the bathroom trash can with a towel under the Ac unit which was above the door. The can filled up over night but no one was at the desk when we would come and go due to the self check in kiosks. Minus this the room was ok, but we would probably not stay at this location again.

Partner

2/10

Poor

06 Aug 2025

mary

This hotel was incredibly dingy and dirty. The room had piles of dust on everything, stains all over the carpet and chairs, and there was a small dried drop of blood on the comforter. I didn’t ask for a new one because clearly they are not cleaning things throughly. I slept with a hoodie on instead. Even the bathrooms in the lobby are disgusting. This might seem to be the cheapest option, but cheapest is not always best. The room was ok enough just to sleep in, as I was out all day everyday; however it was still gross. I should’ve spent the extra money somewhere else. The only redeeming qualities this hotel had was the coffee/tea bar, and most of the staff was pleasant.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Kelli

Great hot showers and nice comfy decor

6/10

Pleasant

20 Jul 2025

Toby

Our A/C unit kept dripping, and power was on and off in the headboard unit. Staff was wonderful, however.

Business_and_leisure Partner

10/10

Exceptional

20 Jul 2025

Lan

Convenient location

8/10

Excellent

17 Jul 2025

Verified traveler

pros - short walk from waverley edinburgh train station; close to most sites. multiple restaurants nearby. air conditioning was key.

cons - no in room safe.

Self

10/10

Exceptional

15 Jul 2025

Tina

The staff were very friendly and helpful. Nothing was a problem for them. The breakfast was beautifully presented and delicious. I am gluten free and they made sure I had gluten free toast. I can’t rate the service a quality of room high enough. Thank you for a great staff. We wanted to stay longer.

Leisure Partner

8/10

Excellent

14 Jul 2025

Marco

La habitación resulta ser bastante chica pero esta bien diseñada para poder meter la valija debajo de la cama y tiene un pequeño mueble que se extiende a los pies de la cama. Las paredes del baño son de vidrio que estimo es para darle mas amplitud a la habitación. El baño es bastante reducido pero acorde a la había también y la ducha tiene un buen tamaño y es cómoda.
El desayuno por 6£ realmente no lo vale, tiene muy pocas opciones y la calidad deja mucho que desear.
En cuanto a la ubicación del hotel esta muy bien, cercano a la estación de tren y a pocos metros del Royal Mile donde se puede recorrer todo el Old Town muy facil.
Las opciones para comer cerca abundan pero la mayoría cierra temprano en la noche.

Self

6/10

Pleasant

05 Jul 2025

ROBBIE

TINY ROOM

Staff was friendly, good location. But it was the SMALLEST room Ive ever stayed in. It was WAY TO EXPENSIVE for 112 sq ft of space. I had to leave my luggage opened on my TWIN bed because there was nowhere else to put it. I had to sleep on one side of my TWIN bed. That room should be about $75 a night. Even in the US that room would be about $40 a night

Self

8/10

Excellent

28 Jun 2025

Richa

The front desk staff was very helpful

Leisure Partner

10/10

Exceptional

18 Jun 2025

Elaine

It’s a perfect location for travel to Edinburgh. The train station is less than a 5 minute walk, and you’re also in the middle of the city where restaurants, museums, shops and cafes are all within walkable distance. The hotel room was small, but more than adequate for a good night’s rest.

Leisure Family

6/10

Pleasant

30 Mar 2026

Nanny

Kamer redelijk schoon, 1 gordijn stuk en geen vitrage. Moesten zelf om 2e grote handdoek vragen terwijl wel voor 2 personen de kamer geboekt.

10/10

Exceptional

28 Mar 2026

JONAS

Café da manhã bom, hotel limpo e bem localizado, quarto pequeno mas limpo e tinha tudo que precisavamos.

Partner

10/10

Exceptional

23 Mar 2026

Carla

Tout était super, petit déjeuner un peu maigrichon mais superbe emplacement et chambres très bien.

Partner

8/10

Excellent

21 Mar 2026

Veronika F

Great location, comfortable room and exellent service! We had some trouble with our AC, talked to the staff and immediatly got upgraded to another room.

10/10

Exceptional

07 Mar 2026

Willian

Equipe,comodidades

Partner

8/10

Excellent

02 Feb 2026

Mijndert Jan

Goede kamer en douche, alleen continental breakfast behulpzaam personeel en goede locatie in the old town

10/10