The Caledonian Edinburgh Curio Collection Hilton

United Kingdom , Edinburgh
EDINBURGH, Princes Street
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Lianne

Stay at this hotel. It felt like our home away from home in Edinburgh. Rianne (I think that’s how her name is spelled) and the staff were so welcoming and accommodating, which makes a big difference when you’re traveling in a foreign country. The bed was comfy, the breakfast was the best we had at any hotel in Scotland, the location was excellent - central to everything but still pretty quiet for a good night’s rest. Also, we always saw the housekeeping team working very hard to keep the hotel clean. Thank you to the whole team for a wonderful stay. We can’t wait to return!

10/10

Exceptional

12 Mar 2026

Samantha

Beautiful hotel, staff super friendly, breakfast excellent. Pool is a great amenity and has set times when children are allowed. We really enjoyed our stay and would love to return one day!

Family_with_children

6/10

Pleasant

11 Mar 2026

natasha

Hotel lobby and public areas were lovely with nice decor and amenities. However our room needed some TLC. The roof was pulling away from the walls in the entrance to the room allowing us to see insulation. The shower was unfortunately a touch dangerous to use. The waterfall shower head only came inches from the wall meaning you had to stand at the very edge of the tub against the wall to use it which was a slip and fall waiting to happen. Overall location and hotel itself were nice but for the cost per night a few small upkeep items and changes to the shower would make this stay 5/5.

Partner

10/10

Exceptional

08 Mar 2026

michael

The hotel staff are attentive and the property is well located to walk most places in Edinburgh. Breakfast was great as well. Would recommend this property.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Paul

10/10

Exceptional

05 Mar 2026

Siobhan

Staff are fabulous. Room amazing. Beautifully furnushed. Superb location.

Partner

10/10

Exceptional

04 Mar 2026

Robert

A great historical hotel with great staff. We really enjoyed our stay

10/10

Exceptional

02 Mar 2026

Paul

Centrally located and warm welcoming hotel. Staff were very courteous and efficient. Lovely room and communal areas. Would definitely stay here again!

10/10

Exceptional

01 Mar 2026

Anita

Staff are brilliant. Everyone we encountered were most pleasant and accomodating.

Partner

10/10

Exceptional

01 Mar 2026

Elizabeth

Room was fabby,
the only thing i would say is the bath robes were too small.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Sarah

Exquisite. I would live here if I could! The room was enormous and spotless with gorgeous views; even though I didn’t face the castle, the view was stunning. The room had soaring ceiling and windows, comfortable bed and pillows, great water pressure and heated towel rack. The staff was a delight; one concierge gave me a detailed explanation of the best route to hike Arthur’s Seat with a map to take with me, then wanted to hear all about it upon my return. I love this hotel and hope to stay again!

Self

8/10

Excellent

23 Feb 2026

Hayley

paid for a better room but it was still quite small. beds super comfortable. staff lovely. disappointing breakfast.

10/10

Exceptional

22 Feb 2026

Robyn

Fabulous location

Partner

10/10

Exceptional

22 Feb 2026

JOHN

All good

10/10

Exceptional

21 Feb 2026

Angela

Very good staff on check-in. Concierge was excellent and doorman really friendly. Breakfast staff a bit keen on removing plates though. We had to say a couple of times we hadn’t finished.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Chris

After a bit of a delayed checkin, the room was great, the location great, the staff trention is amazing. One of the best hotels i have stayed at

Family_with_children

10/10

Exceptional

15 Feb 2026

Lee

One of the best hotels I’ve stayed in. Me and my family felt so welcome.

Business Family

10/10

Exceptional

14 Feb 2026

Samantha

We had a wonderful stay here as the last stop of our trip before going back to the U.S. They complimentary upgraded us for our 10th wedding anniversary. I was sick and this was a wonderful place to heal and recover. The room was amazing - so spacious and the bathroom immaculate. The staff were all so so friendly and the location was perfect. The hotel was one of my favorite parts of this trip.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Craig

Room excellent the staff where polite and helpful and I would say the best staff I have met at any hotel

Leisure Partner

10/10

Exceptional

14 Feb 2026

Janine

Everything about our stay was lovely. Would definitely return and recommend

Partner

10/10

Exceptional

08 Feb 2026

Darren

The staff were exceptional, they can’t do enough for you. Not to usually want to do reviews but they deserved it.

10/10

Exceptional

08 Feb 2026

Scott

Room was lovely, to be honest everthing about the hotel was great including all the staff. The only problem we had was the lifts. Quite frustrating as they were hit and miss.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Sophie

Just back from the most amazing weekend staying at The Caledonian. Beautiful spacious room with everything we needed, delicious coffee machine and complimentary bottled water

10/10

Exceptional

01 Feb 2026

Leigh

Lovely helpful friendly staff on arrival and throughout , doorman fab .

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Kieran

Service and hospitality was amazing. Staff where helpful and friendly. Location is great

10/10

Exceptional

26 Jan 2026

Kieran

really good, beautiful hotel, great location. Staff were brilliant

Partner

10/10

Exceptional

25 Jan 2026

Mark

The hotels location was perfect and couldn’t have asked for anymore.
Emma on reception was so nice and a credit to the hotel.

10/10

Exceptional

25 Jan 2026

David

Brilliant service , cracking room, staff couldn’t do enough , arrived a little earlier than check in time so our room was not ready, no problems tho left bags and went exploring and came back to our bags already being in our room

Partner

8/10

Excellent

22 Jan 2026

Paul

The room was clean. The staff in the breakfast area were great. However, the front \"tea area\" staff were not so good. It would take on average 20-30 minutes to receive a pot of tea. an even at that each night it was different, and to a point where it was undrinkable. One night we arrived for tea and desert and was told by the waitress that she had to get permission from her manager if we could sit and have tea, the area was empty. The best person I would say was Jay at the concierge station. Very professional, and always with a smile.

Leisure Family

10/10

Exceptional

21 Jan 2026

Katherina

Everything was very clean and everyone working there was very nice and helpful!

10/10

Exceptional

20 Jan 2026

Richard

Fantastic stay. Beautiful hotel, attentive staff and excellent breakfast

Partner

10/10

Exceptional

19 Jan 2026

Faye

Good location next to the castle, and great facilities like the the pool and spa for down time.

Business

10/10

Exceptional

18 Jan 2026

Scott

Celebrated our 50th birthdays and the Caledonian was the perfect place to do so.
Felt special in all areas, from the restaurants to the spa. Highly recommended

Partner

10/10

Exceptional

15 Jan 2026

John

Excellent room, lovely breakfast in a pleasant setting. We used the pool which was a good size, albeit on the chilly side!

Definitely the best Edinburgh hotel we’ve stayed at.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Peter

Overall a wonderful stay in a beautiful building with friendly, attentive staff. Dinner in the court was excellent. Room very nice, warm & comfortable.
Breakfast buffet could have been warmer.
Steam room out of order, sauna quite small.

Partner

10/10

Exceptional

11 Jan 2026

Louise

Lovely room beautiful hotel bar and really friendly helpful staff

Leisure Partner

10/10

Exceptional

11 Jan 2026

Lyndsay

Great staff, fantastic room and lovely cocktails!

Partner

10/10

Exceptional

09 Jan 2026

richard

The only problem was the lift capacity was not adequate

Friends_and_family Friends

8/10

Excellent

08 Jan 2026

Ruairidh

Beautifully decorated room, high level of cleanliness and excellent location.

4/10

Poor

05 Jan 2026

Patricia

The premier room which we booked was beautiful, unfortunately it was also freezing! There was an air conditioning issue. We finally received a Dyson heater which helped a bit but made the room uncomfortable. The bathroom was absolutely freezing possibly due to draughty windows and an inefficient towel rail. On both days we had to report the TV wasn’t working and an engineer had to attend on both days to make it work. Very disappointing as we stayed there before and loved the hotel.

Partner

8/10

Excellent

28 Dec 2025

Mary

Breakfast could not be better, one of the best breakfasts in a hotel I have ever had

Leisure Self

10/10

Exceptional

26 Dec 2025

Jennifer

Accommodations are very nice and clean and the entire staff is very accommodating and wonderful.

6/10

Pleasant

18 Dec 2025

Anthony

We had very good customer service and experience until the last hour of our visit. At checkout, called front desk for help with luggage, promised to send someone ‘right up’. 15 min later called again because they never came right up. Bell desk proceeded to tell us should have left our stuff in room and just come down. As if we would know that after speaking with front desk.

Finally bellhop brings our stuff down on the luggage cart, loses control, and dumped all our stuff on the wet filthy Edinburgh sidewalk. Brand new coats, my wife’s toiletries rolling across the street. Of course, No accountability, immediately blamed it on ‘colleagues’ for loading it ‘incorrectly’. picked everything up, got car loaded. I decided to tip him anyways because I worked service once upon a time and handed him a five. Instead of saying ‘thank you’, he said ‘yeah’. Needless to say, his attitude and ungratefulness was unexpected after dumping our possessions into the middle of the sidewalk.

My wife went back in to see if they could find a glove the same bell desk lost when they brought our items in for check-in. Same bellhop was completely flippant - “it’s Edinburgh, we don’t have your glove, anyone could have picked it up”.

very beautiful hotel, fitness / spa very nice, breakfast is excellent, customer service we received from everyone else was top notch.

Will give them benefit of doubt, & probably come again, but might not ask for any more ‘help’ from bell desk.

Partner

8/10

Excellent

18 Dec 2025

Mark

Room was all good but cold. Despite asking room service to do something about it the room remain cold for threenightsremained

Partner

10/10

Exceptional

01 Dec 2025

Barikisu

Amazing hotel, food in the first floor restaurant was truly the best and the new bar with choice of Vinyls was really a unique experience.

2/10

Poor

27 Nov 2025

Margaret

Room was cold all day. Warm at night when going out. No outlook whatsoever as window covered up. Had to stand on chair to see outside which was a giant crane. Supposed to be a special treat. Very disappointed

Leisure

10/10

Exceptional

25 Nov 2025

Raymond

Overall we had an excellent stay at The Caledonian. The staff were outstanding, the food was delicious, the room was super clean and spacious and the facilities were great (the swimming pool and steam/sauna). Our room was ready late but we were afforded some financial compensation which was very thoughtful. The only very minor issues were the room (particularly the bathroom) was not particularly hot due to the original single glazed windows. Also, my wife would have preferred a warmer duvet, however I was happy with the provided one. Also, there was no meat sausage for breakfast on our first day but there were some on the second day. However, we would absolutely highly recommend The Caledonian hotel and we would definitely stay again. It was our anniversary and we were treated very well.

Leisure Partner

8/10

Excellent

24 Nov 2025

Georgi

Clean room, exceptional concierge and reception staff

Partner

10/10

Exceptional

09 Nov 2025

Craig

Room was great, so was breakfast. The spa was very nice too

Partner

10/10

Exceptional

08 Nov 2025

Edward

Staff were superb. Room very nice and clean.

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Darla

We had 2 rooms. First part of our stay was in the old section. The second part was in the renovated area. Ask for a renovated room. Spacious and beautiful!!!

Leisure Family

4/10

Poor

02 Nov 2025

ian

Room was cold and reception solution was to offer more duvets rather than fix heating. Property is being renovated and only one lift for entire hotel so often long queues.

Leisure Partner

2/10

Poor

27 Oct 2025

sara

I stayed at this hotel for 3 nights and reserved a premium king room, expecting a comfortable and relaxing stay. Unfortunately, my room was located right next to the fire exit and the housekeeping room. Every morning from around 7am, it became extremely noisy as the staff started cleaning and moving equipment, making it impossible to rest properly.

I reached out to reception and explained that the noise was very disturbing, requesting a room change. The lady at reception, whose name I believe was Rianne, told me the hotel was full and that she couldn’t change the room at the time. I kindly asked if they could move us on another day instead, and she said she would make a note about it.

When I checked out, I found out that no note had been made and nothing was done to resolve the issue. No apology or compensation was offered, and we left the hotel quite disappointed.

Overall, I do not recommend this hotel. Rooms should never be placed directly next to housekeeping areas, or at the very least, they should be offered at a lower rate. I expected much more from this hotel, especially after booking a premium room, and unfortunately, the experience fell far below expectations.

Leisure Family

8/10

Excellent

25 Oct 2025

Louise

It needs updating, staff are lovely and try their best. Only 1 working elevator the whole 3days. Frosted bedroom window, no view whatsoever. Breakfast not included, enjoyed it but pricey as quite average.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Joanna

Great location in the city. Staff were very friendly and helpful. Room was large and comfortable.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Matthew

I don’t give five stars lightly but this place deserves it! Service, atmosphere and food were amazing. The only challenge was no parking. They do offer a reduced rate for parking a block away at the TCP lot. We parked for the better of two days straight and, after the discount, paid £18.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Pamela

We booked a quiet room through Expedia. I also messaged the hotel through Hilton for a quiet room. Upon check in, got a very loud room on the first floor with nats as a problem. Did not sleep well due to traffic noise and nats swimming around our wine and bathroom.Complained the next day and the hotel did a solid by changing our room to an inner courtyard with no traffic noise and less nays. Terrific customer service!

Leisure Partner

10/10

Exceptional

08 Oct 2025

Milena

Amazing hotel with amazing service,property was in excellent condition

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Sonnya

Yes it was

Business_and_leisure Family

10/10

Exceptional

02 Oct 2025

Teresita

Great staff too -valet and bellmen were extremely helpful -

Leisure Family

10/10

Exceptional

02 Oct 2025

Mandip

Loved the room and the spa was great to use. Nearby all attractions was a bonus

Business_and_leisure Partner

10/10

Exceptional

01 Oct 2025

Tim and Marcia

Laura, the PM manager, was accommodating and flexible about changing us to a different, more convenient room. Overall the hotel staff were warm, helpful and highly professional. The hotel location is excellent near the castle and royal mile.

10/10

Exceptional

27 Sep 2025

Angela

The spa was wonderful and the rooms really comfortable

Leisure

10/10

Exceptional

15 Sep 2025

Elizabeth

Very professional staff and very helpful.
I would highly recommend this hotel.

8/10

Excellent

07 Sep 2025

anjali

The property is in a great central location, making it convenient for exploring the city. The room was small but clean and comfortable. However, there were a few downsides. Parking was located quite far from the property, which was inconvenient. The rooms also did not have air conditioning. Service was just okay—I had to call a couple of times before getting a response.Breakfast was excellent Overall, it’s a decent place to stay if location is your top priority

Leisure Partner

10/10

Exceptional

06 Sep 2025

Rachel

Loved this property! The hotel restaurant was amazing and the room was lovely. It was quiet even with in a very busy area.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Johanna

Good location, walking distance to the castle and bus stops. Restaurant food was good but overpriced, it was nice touch when we arrived they offered us some complimentary bubbles. Concierge was very helpful and had great recommendations for us.

Leisure Family

6/10

Pleasant

03 Sep 2025

Nicholas

We found the hotel staff (especially reception and breakfast) condescending - seemed they only cared about appearance rather than the actual service.

10/10

Exceptional

27 Aug 2025

Michael

Home away from home.

We had an amazing experience with Caledonian. From the rich history of the building to feeling of home away from home. We end booking Edinburgh, Scotland for our long months trip. We came across this hotel while finding a hotel in the city. Location is amazing! Walkable to many tourist spots. Conveniently located near everything. Hospitality is top priority. Cozy everywhere you go.
Room we got is newly renovated and an absolute favorite. No view but still great stay. Will absolutely come back here. Breakfast is wonderful. A lot of selections.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Keila

Comfy beds, very clean, staff are very attentive and courteous

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Jaylin

great stay 10/10

10/10

Exceptional

04 Aug 2025

Maxwell

Wonderful old hotel, great restaurant and bar, fantastic staff. The lifts broke down for a couple of days but we were on the 1st floor so just a bit more exorcise if we didn't fancy waiting for the service lift!
We are looking to book our return visit soon .

Leisure Partner

6/10

Pleasant

04 Aug 2025

claudia

My room was all the way on the top floor which didn’t have proper windows or views , mostly of the roof and the room was also next to a door/ access where the cleaning crew came and went all day to bring food to guests etc

8/10

Excellent

28 Jul 2025

May

I appreciate certain aspects of the stay, I believe the overall service did not reflect the value of the price paid. There was only one elevator serving all rooms, which led to frequent delays going up and down. Reaching room service often took a long time, and even after someone answered, there was usually no proper follow-up — we had to go down in person to get assistance.

Additionally, I found that most of the staff were not very welcoming. Only one or two team members were friendly and willing to help. Unfortunately, the rest appeared uninterested and responded with the shortest answers possible, making the interaction feel rushed and unhelpful.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Akberali

Nice property breakfast ok

Leisure Partner

6/10

Pleasant

27 Jul 2025

mark

Room was not up to standard

Paying over £600 for a room per night, I would have expected the condition to be of higher standard. Phone next to bed made a constant noise, the porcelain taps were chipped and the windows looked like they needed painting. Staff were great and the breakfast was delicious.

Partner

6/10

Pleasant

25 Jul 2025

Benedetto

The room was unclean and the staff were not responsive

Leisure Partner

10/10

Exceptional

23 Jul 2025

Zoraya

We spent ten days traveling around Scotland, and this was our favorite hotel. It has beautiful architecture, interiors, and rooms. Great amenities and - the piece de resistance - the best air conditioning we experienced in the whole of the UK. Would love to return!

Leisure Family

10/10

Exceptional

21 Jul 2025

John

Great hotel!!! Staff was very friendly and helpful. Was in close proximity to the castle and other great landmarks, will definitely stay there again.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Sebrina

Excellent!

10/10

Exceptional

15 Jul 2025

mary

Was a beautiful hotel with very friendly staff.

Leisure Family

10/10

Exceptional

05 Jul 2025

Verified traveler

Top Notch

While not inexpensive, this is a top notch hotel across all levels of service.

Self

10/10

Exceptional

22 Jun 2025

M w

Loved it! Stunning hotel and the staff are amazing!

Partner

10/10

Exceptional

22 Jun 2025

Mike

Second time we have stay at this hotel and it won’t be the last time, first class service from all the staff, make this hotel a must if your staying in Edinburgh you won’t be disappointed.

Business

10/10

Exceptional

17 Jun 2025

Shanon

Awesome Hotel
Great pool amd spa

Partner

10/10

Exceptional

08 Jun 2025

Tomy A

We had a wonderful stay at this beautiful, traditional hotel. The building itself had so much charm and character, and the surrounding area felt safe and lively, with plenty to explore. The service was exceptional; the staff were warm, attentive, and went above and beyond to make our stay enjoyable. Highly recommended!

Leisure Family

10/10

Exceptional

01 Jun 2025

William

Definitely the place to stay. Great location and very friendly staff!

Leisure Family_with_children

10/10

Exceptional

28 May 2025

MaryAnn

The view of the castle is spectacular!

Leisure Partner

10/10

Exceptional

21 May 2025

Michael

Staff was amazing and very service oriented. Bravo!!

6/10

Pleasant

20 May 2025

Verified traveler

Hi,

There are a couple of things I would like to point our by way of improvement.

Firstly the hotel is lovely and overall a fine place to stay, however, there were some issues considering the 5 star rating:

1. I mentioned that it was my partners 50th birthday celebration prior to arrival, however, there wasn't even a mention of this during our stay

2. The room wasn't ready until post 15:30 on arrival, although complimentary drinks were offered/supplied

3. There were building works taking place outside our room and we were woken around 6 both mornings (I should have made the team aware upon the first incident)

4. No shower cap / additional bathroom facilities in the room

5. The safe didn't work but was reset upon request

6. The telephone line didn't really work meaning that the hotel staff had to visit the room instead

7. Upon departure day we tried to bring coffees into the lounge area whilst we collected our bags but we were refused entry

Business

10/10

Exceptional

30 Apr 2025

Gillian

It is a gorgeous hotel.

Leisure Family

2/10

Poor

28 Apr 2025

Jayne

Very rude and unhelpful staff. Reception team did not care to assist or help in anyway when I asked to move room as I was placed above a generator! I decided to leave shortly after my arrival as the hotel is not as nice as they make out on the website. I would not recommend staying at this hotel. Try the Sheraton or the W hotel.

Leisure Family

10/10

Exceptional

27 Apr 2025

Manu

Amazing service and the comfiest stay for a visit to Edinburgh!

Leisure Partner

10/10

Exceptional

27 Apr 2025

Veronica

Wonderful stay!!! Will book again. Staff was wonderful!

Leisure

10/10

Exceptional

25 Apr 2025

Linda

The Hotel was wonderful. The staff were very welcoming and went out of their way to meet our needs.

Leisure Family

10/10

Exceptional

22 Apr 2025

Madeleine

Beautiful hotel - inside and outside. We were treated wonderfully well and all the staff were so welcoming and engaged with our young daughter. We loved the little Easter treats they gave her.

The breakfast is truly something else and needs to be seen to be believed. Such a huge choice of foods which were presented attractively.

Excellent room - really spacious and loved the full sized toiletries in the bathroom.

A truly special place that we will definitely be staying at again.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Joseph

Made our trip away even more special

Amazing. Good location, helpful staff, big comfy room. We loved staying here and would stay again.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Martin