Royal Princes Suites

8/10

Excellent

07 Nov 2023

Catherine

We had a nice stay at Royal Princes Suites.

Pros: the little kitchenette was great and fully equipped, the room was clean, shower water pressure was fantastic, and check in was super easy.

Cons: the shower was very short; both of my friends had to sit in the bathtub because they couldn’t stand up straight, and I barely fit at 5’4. Also, the carpet on the stairs had thin stripes that were disorienting/vertigo-inducing.

Overall, I would recommend staying here.

Leisure Friends

10/10

Exceptional

11 Oct 2023

Matthew

Great location, quiet, priced well, need tlc

The apartment was great, lots of space, high ceilings, small kitchen but perfect for our needs. Shower only so a bit of a struggle with our little one but we managed. The pull out sofa had a broken foot or wheel so it wasn’t great for more than our child on it. The sheets and towels were clean. The carpet needed replacing as some parts where either burnt of threading. The shower needed a bit of attention around the seals, the sink had a crack in it. Front door handle needed screwed in. But it was quiet and really accessible to everything around Edinburgh city centre. Communication was great. We really enjoyed our stay and will come back.

Friends_and_family Family

8/10

Excellent

09 Oct 2023

Jane

Pleasantly surprised

We were pleasantly surprised by the immaculate appearance, beautiful decor, would definitely book again. Would be good to invest in better sofa bed and secure the bathroom floor.

Friends_and_family Family

10/10

Exceptional

30 Sep 2023

Verified traveler

Spacious (especially compared to many Edinburgh hotel rooms) and clean.

Business

8/10

Excellent

29 Sep 2023

Ivan

When I came for check in I don’t have the code to enter the property, I call the number shown on the wall and I spoke to the very rude unprofessional lady. She gave me the code and I asked her politely excuse me can you gave me the code again and she went crazy by saying Jesus!!! First, she has to understand that I came from USA and I’m not familiar with her accent. Second she needs to be more patient toward their paying guest. The Taxi driver who heard what she said shook his head and saying what a rude lady. Hope my review will help them to have better understanding toward tourists. I like Edinburgh! People there are very nice and polite, the city is beautiful as well.

Leisure Family_with_children

8/10

Excellent

18 Sep 2023

Alice

The rooms were huge and clean, the bed very comfy. I requested both early checkin and late checkout which was granted for free, which was very kind.
The only issue we had was there was a power outage in the communal areas for the best part of a day, which meant we couldn’t access our room due to the keypad entries, and no WiFi. The cleaners were very kind though trying help where possible.

Leisure Partner

8/10

Excellent

15 Sep 2023

Teresa

Good location and great room for our family of four. Kitchen was tiny but suitable for prepping breakfast. Did not meet any staff during our entire stay.

Leisure Family

10/10

Exceptional

16 Aug 2023

John Douglas

Clean

Business_and_leisure Family

10/10

Exceptional

05 Aug 2023

Vaibhav

The suite was large and had all the needed amenities and the whole check-in and check-out process was seamless.

10/10

Exceptional

30 Jul 2023

Jeanny

Better than expected

Our room was huge, more than what I expected. Everything was clean. Room was well maintained. The entire family was very happy. Well done!

Friends_and_family Family

2/10

Poor

30 Jul 2023

Verified traveler

Bad experience for hefty price

We booked a family suite which promised to sleep 6 people. Only 4 people could sleep on two double beds. Pull out sofa was very small, could sleep one person but sheets and blankets weren't provided. We had to book a different room for 2 people. They charged so much money but didn't deliver what promised. Stay away from these type of properties and get a hotel booking instead where there are people in the front desk. There was no response from hotel when called and emailed.

Stove also didn't work, there were no instructions to figure out how microwave or stove worked. Carpets were dirty. Overall bad experience.

Friends_and_family Family

10/10

Exceptional

25 Jul 2023

Catherine

LOVED LOVED LOVED! Perfect place near great food and shopping. Nice walk to the Royal Mile and all the sights! Lovely contact people too!

Leisure Family

10/10

Exceptional

15 Jul 2023

Hui

Location and cleaniness

8/10

Excellent

04 Jun 2023

Verified traveler

Low ceiling

The studio (“suite”) was ok, however a large part of the floor space has a low/ tilting ceiling so if you are taller than 163 cm, you won’t be able to stand in the shower. There was a lot of “quick fixes” with silicone in the bathroom and kitchen. It was ok, but not the level of standard I would expect for the price of the property.

Friends_and_family Family

10/10

Exceptional

03 Jun 2023

James

Very nice property.

Leisure Family

4/10

Poor

21 Feb 2023

Marise

It’s too

8/10

Excellent

23 Jan 2023

Pamela

Lovelt, comfortable, and as advertised.

Business

10/10

Exceptional

10 Jan 2023

Eashaa

Amazing sized big rooms, very spacious, comfortable beds, cleanliness was good, and ideal location next to city centre.

Leisure Family

10/10

Exceptional

03 Jan 2023

Madison

Great price for suite

Leisure

8/10

Excellent

27 Nov 2022

Moira

The property was in a great location for the city centre. We were short of some kitchen utensils like scissors dish towels and teapot!

8/10

Excellent

21 Oct 2022

Verified traveler

It was a pleasant stay overall but no housekeeping on the first day. The location is good, easy access to everywhere.

Friends_and_family Family

4/10

Poor

21 Aug 2022

Richard

Booked a suite got a single room.

My wife and I went to Edinburgh for our anniversary. I had reserved a suite for three nights. The day of arrival the room was changed The roomI had reserved was across the hall and habitable with luggage in the room. As we arrived after check in time, housekeeping was still cleaning. When done I found a wadded up towel in the closet. The room was spacious. I messaged the management that I was disappointed but received no reply. I will not stay at the Princess Suites again. This room was not worth the money.

Partner

4/10

Poor

08 Aug 2022

Kandiah

Hot water stopped working first day. Try to contact the property management via chat and phone but no luck. With cold weather, it was really bad.

Leisure Family

6/10

Pleasant

15 Jul 2022

Alicia

Clean and the staff on site was helpful. Downside was it was very difficult to determine the room configuration and bathroom situation in advance. We would have booked 2 rooms elsewhere to get 2 bathrooms rather than a suite with one bathroom had we been able to see the layout.

Friends_and_family Family

8/10

Excellent

05 Jul 2022

Agatha

The room was compact and clean, with a small kitchen and a great shower. Four flights up, it was a bit of climb at the end of each day, but it was also airy and quiet on the top floor. Initially, we were sent an email with address, room number, and access codes that were incorrect. We called the number given for help and were able to straighten out the issue promptly, although it did require us to pull our suitcases another 20 minutes across town to reach the correct address. From then on, however, everything was fine.

Leisure Family

10/10

Exceptional

03 Jul 2022

Cara

It was very clean and comfy!

Leisure Partner

4/10

Poor

06 Mar 2022

Tony

Avoid it

At 15:30 on the first day i called to inform that the bathroom light did not work.... land line just rang for 10 mins, i called mobile and this was answered asked what the problem was and that a traideman would come and fix it......... called later that evening then again the next morning with no answer not great as bathroom has no window so we had to shower with a torch for 2 days...... also heating regardles how high you set the heating 18 is the highest it will go due to 2 radiators that are to small for the size of the rooms me and my wife ended up watching tv with the blanket from the bed......
This was the top room the suite so god knows about the rest.

Partner

8/10

Excellent

24 Feb 2022

Samantha

Good overall

The interior of the suite that I stayed look abit old . But overall the place is clean . So for the price I got , I won’t complain much . It’s perfect for a short stay for family of 4 .

Friends_and_family Family

8/10

Excellent

22 Feb 2022

Verified traveler

Nice Place

Lovely Apartment, great size, clean and nice inside. Lights didn’t work in the kitchen however, and the old windows made the rooms very cold at night.

Partner

6/10

Pleasant

17 Feb 2022

Aminoor

The room looked very nice but it was very very cold even with heating on. Cleaner kept coming in a knitting up the curtain which was really irritating as you couldn’t close them so you had no privacy. Kitchen hob wouldn’t work so we couldn’t have a warm breakfast. Shower and towels were dirty.

Leisure Family_with_children

8/10

Excellent

23 Dec 2021

Arunkumar

Pleasant place to stay in city centre

Friends_and_family Family

10/10

Exceptional

18 Dec 2021

Verified traveler

Great location. Got 2 king size beds rather than a bed and a sofa bed that we were expectibt

Friends_and_family Family

10/10

Exceptional

22 Nov 2021

Rachel

Winter break

Apartment was located in a great area of the new town if Edinburgh. It was a huge place with everything we needed. Clean space and daily house keeping. Would highly recommend this place.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2021

Laura

Laura

Amazing experience just what we wanted

Partner

4/10

Poor

31 Oct 2021

Damian

Misleading pictures

We booked this apartment as we wanted extra space that we wouldn’t get in a hotel room (3 adults and 1 child).
The pictures of the apartments give the impression that the bedroom and lounge are separate but that isn’t the case in apartment 10.
The separate kitchen was so small we could hardly use it and considering the apartment took a booking for 4 people , there was only a tiny table with 2 chairs (underneath a sloping ceiling).
The apartment was mostly clean but the bathroom was looking tired.
TV didn’t work so we had to reattach the aerial plug (which was broken).
We won’t be staying again.

Friends_and_family Family

10/10

Exceptional

30 Oct 2021

Gillian

Edinburgh trip.

Lovely apartment just a nice size for 2. It was nice having a little kitchen as we could eat in when the rain was heavy. Very modern and clean and a great location.

Friends_and_family Family

10/10

Exceptional

28 Oct 2021

Frances

Brilliant place to stay - central and comfortable

Lovely big rooms, super clean and well-equipped, fantastic central location, great price, easy check in... all-in-all fabulous!!

Friends_and_family Family

8/10

Excellent

23 Aug 2021

Verified traveler

Really nice, clean and location really good. A few things.. beautiful chandelier in the room but was not working.. and the dressing table mirror was cracked so could not use. However, suite was really clean and defo would stay here again.

Friends_and_family Family

6/10

Pleasant

22 Aug 2021

Verified traveler

Finishing touches let it down

The property is in an awesome location, and the code system to enter was flawless. The room itself was spacious and the four poster bed was great.

The quality of the furniture was ok but missing a decent mirror. The doors between the lounge and the bedroom didn't really close properly (also the handles were only on one side so it wasn't really possible to close them from the bedroom, not great when the kids are sleeping in the lounge. In the end we tied a knot in a sock to pull it shut.

The shower was great but the finish in the bathroom was pretty shoddy and massive cracks in the tiles.

This could be a brilliant hotel but the finishing touches let it down. I would stay again if it was cheaper or refurbished.

Friends_and_family Family

10/10

Exceptional

17 Aug 2021

Verified traveler

Great property in a great location, everything is walking distance the only downside is it can get difficult sometimes to get hold of someone , you also get your passcode a few hours before check-in , I was worried but I was told I will get it soon which I did , I would definitely stay here again and I would definetly recommend it especially for families. 5 star location close to most major attractions within walking distance

Leisure Family_with_children

6/10

Pleasant

07 Jul 2021

Alijan

the location of the hotel is good but that is

Friends_and_family Family

10/10

Exceptional

02 Jun 2021

Ryan

Great apartment!

The room was clean, comfortable and convenient. The location is ideal for spending a few days in Edinburgh. The apartment is well kitted out with the essentials and all are clean and of good quality. The shower was warm and excellent pressure making showering a pleasure.

The only criticism would be that though the fixtures and fitting are all high quality they appear to not have not been fitted well. The light switch was broken and the flooring in the bathroom and kitchen was wonky and some tiles were cracked.

I would certainly book one of these apartments again.

Partner

10/10

Exceptional

23 Apr 2021

Jim

perfect great amount of space just right for a few days

Business

8/10

Excellent

29 Sep 2020

Angela

We had a lovely stay,very comfortable bed

Friends_and_family Family

8/10

Excellent

21 Aug 2020

Neeraj

A beautiful place Very comfortable and close to all the bars and restaurants

Leisure Family

10/10

Exceptional

18 Aug 2020

Ross

Perfect Location

Great location for any Edinburgh stay!

Friends_and_family Family

10/10

Exceptional

05 Aug 2020

Vikki

superb place to stay

What a beautiful apartment in a fantastic location. Could not fault at all, communication was excellent, room was spotless and had everything we could ask for.
Very much looking forward to visiting again.

Friends_and_family Family

8/10

Excellent

23 Mar 2020

Kelsey

Apartments nice however dealing with reception upon leaving and people over the phone was quite disappointing

Friends_and_family Friends

10/10

Exceptional

14 Mar 2020

Ross

Modern, clean and very central

Lovely, comfy, clean and modern room in a great central location - less than a five minute walk to Princes Street.
It would have been nice to have tea and coffee provided but that’s a minor detail.
I would highly recommend staying here.

Friends_and_family Friends

4/10

Poor

10 Mar 2020

Peter

Read the small print!

Very poor communication. Not very well described. Just a single room although described as a 5 person suite

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

S. Opium

Overnight stay

The apartment was so pretty and clean. Ideal for what we were after. Central edinburgh too!
Would definitely reccomend

Partner

10/10

Exceptional

20 Feb 2020

Verified traveler

The flat is very well located, with easy access to the main city attractions. It is clean, silent, and has a small kitchen with supplies, which helps a lot, especially if you have children. Highly recommended!

Leisure Family

10/10

Exceptional

12 Feb 2020

Ernest

Great Space!

We'd stayed in quite cramped quarters through most of our stay in the UK, so the grand suite was a welcome sight. Very well furnished with a variety of accessories, but we would have enjoyed an extra blanket.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2020

safa

Fabulous accommodation in heart of Edinburgh

Fabulous location in heart of town, all sites with walking distance. Felt like home away from home. Staff were very accomodating too! Would return here if i visit Edinburgh again.

Friends_and_family Friends

10/10

Exceptional

22 Jan 2020

Verified traveler

The property is modern and clean but our room was in roof so we had to get the stairs with children. They don’t have lift.

Leisure Family_with_children

2/10

Poor

11 Jan 2020

Laura

AWFUL!!!!!!

We stayed here over the New Year period and the fire alarm was activated- not a problem it was doing its job.
4am it started and standing outside for 45 minutes still no sign of fire brigade, called 999 to see if the alarm had been set off at their end..... NO NOTHING. Immediately dispatched a fire brigade they couldn’t deactivate the alarm.
Tried over 49 times myself to call “out of hours number” no one answered plus other guests called also. Left message after message no returned call.
The noise of the alarm was deafening couldn’t stay was forced to leave at 5:45am with an 8 hour drive looming back to London.
A friend stayed also they left around 9am and the alarm was still going off!!!!!
Still to this date no correspondence from the apartments, no apology they just ignore you!
I wouldn’t book to stay here again, due to the safety in case you get an actual fire as no safety measures are clearly in place!
No care by the management or staff at this building, and the out of hours well it clearly doesn’t exist!!!!!

Friends_and_family Family

10/10

Exceptional

22 Dec 2019

Oliver

Outstanding Value and Quality.

Was very very impressed. Was skeptical about booking an apartment rather than something like ibis or Travelodge incase it wasn't going to be very good. For the price it was a bargain. The room was very spaciaiou, clean, tidy. The bed was very comfortable.
Self check in via a keypad (make sure to check your emails before arriving for the code)
Would stay again. Very rarely say it. But would go out my way to stay here and recommend to others, as long as they keep the low prices the same I'd be very happy.

Bang in the city centre just off Princes Street. About 10 min walk from train station.

Like I said. Very impressed.

Partner

10/10

Exceptional

14 Dec 2019

Verified traveler

Very roomy and great price for how nice of a place it was. Great location

Leisure Friends

10/10

Exceptional

14 Dec 2019

Verified traveler

Great place to stay

Great staff and lovely place, excellent value for money and I would definitely recommend to anyone stopping in Edinburgh. We will be back again

Partner

8/10

Excellent

12 Dec 2019

Anthony

Very nice room and comftable beds but no staff around at all. Had no where to leave bags after check out which made stuff difficult for us as our train home was not until 7

Friends_and_family Friends

8/10

Excellent

26 Nov 2019

Verified traveler

Good value for money
Need receptionist
No elevator too many stairs

Leisure Family

10/10

Exceptional

23 Nov 2019

Rhona

Easy to book, good location well equipped
Really comfy very quiet area would definitely book again

Friends_and_family Family

10/10

Exceptional

19 Nov 2019

Abhishek

Lace to stay in Edinburgh

Great place. Good location. Easy to locate. Very clean. Daily housekeeping. Close to market and old city.

Self

8/10

Excellent

02 Nov 2019

Cristina

Great location and quiet venue!

Amazing location, comfortable bed and useful well equipped kitchenette. We felt safe in the area and inside the venue and we’re at walking distance from New and Old town and amazing restaurants! Very quiet place. We just missed having a front desk when there were some very noisy guests and we didn’t feel comfortable coming out of our room to see what was going on. Also the room was so hot at night that we couldn’t sleep. We finally turned off the heat completely and became comfortable. Finally, we were tourists used to morning coffee but there was only tea available 😊

Partner

10/10

Exceptional

31 Oct 2019

Linda

Good location. Cleaned daily with fresh towels. Comfortable

Friends_and_family Family

8/10

Excellent

27 Oct 2019

Verified traveler

Friday Night Stay

Apartment was good value. There is no lift so if you have a lot of luggage and are on the top floor it may be an issue. Also we didn’t see any staff (apart from a cleaner going into an apartment as we left) so I’m not sure how quickly any problems would be dealt with. Apartment was very clean, bed was comfortable and small kitchen adequate for breakfast and cooking a simple meal. Apartment is in an old building so floorboards are a bit creaky.

Partner

10/10

Exceptional

21 Oct 2019

Verified traveler

Clean wide room for a big family well provided with kitchen utensils and applianced

Leisure Family

6/10

Pleasant

16 Oct 2019

Elena

Feel wiered

We arrive by 8pm on the booking day that was helpfull becouse not parking available aroun property... just residencial permit , windows dosent close properley , during night drunk people hanging around ,shouting ,cant sleep at all, when we left the property noticed that the downstairs window next to the main dor entrance smashed

Friends_and_family Family

10/10

Exceptional

12 Oct 2019

Verified traveler

Central location. Well kept and clean. Would come back

Leisure Family

6/10

Pleasant

06 Oct 2019

Verified traveler

Check in without keys and with code was easier. Reception even though its not manned looked 4 star along with hallway however when we entered suite we were disappointed as it was a room with separate toilet and small kitchen. The pictures on Expedia for Deluxe suite show some with separate sitting area/lounge and bedroom. It appears on further investigation there are possibly three deluxe suites and one where your sitting area is bedside bed which was what we were stuck with. When you have a teenager you all prefer at least two separate areas and not one room. I feel the pictures were very misleading. I tried to call the out of hours mobile number and text but got no response. Only realised in the morning there is an office number for 8pm. This number should be put in reception as most people don't read lengthy emails when checking in. There was a tea cup stuck to surface on kitchen and when I lifted it had coffee in it. The tiles in kitchen were loose and moving under your feet. The dishes sponge was burnt and filthy looking. There were hairs in shower and on shower wall. The grout in bathroom was missing and had been patched instead of re grouted. There was a 4 day old receipt in living area (dated 1st October and found on 5th October) and dust on bedside lamps. You can see the standard of the place was originally 4 star but needed a proper clean and some tlc re grout etc. Luckily we were only there for one night. Shower good and towels were good size and quality.

Friends_and_family Family

8/10

Excellent

04 Oct 2019

Lara

Was such a nice building! Very comfortable

Friends_and_family Friends

10/10

Exceptional

23 Sep 2019

Arlo

Great location many attractions close

Amazing location walking distance to many attractions and the central station

Partner

10/10

Exceptional

17 Sep 2019

Jane

Room was very clean and location was very convenient

Leisure Family

10/10

Exceptional

08 Sep 2019

Robin

An amazing experience - located near the train, walk or take a $5 train; could see the castle from my corner, near restaurants shops et al. The location itself is spectacular and worth the price. Excellent for long term stays for sure!

Business Self

10/10

Exceptional

05 Sep 2019

Edmundo

Easy to check in, spacious room and centrally located

Partner

8/10

Excellent

27 Aug 2019

EKF

Royal Princes Suites provides a lovely and meticulously clean property in good location. It was really useful to have a little kitchen so we didn't have to eat out all of the time. It was a little weird that there's not manned desk at the property, but the codes for the doors were given to me in a timely fashion and I didn't have any issues. I'd stay again if was in Edinburgh. Also the Royal suite was extremely spacious.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2019

Jason

Great location

Family

10/10

Exceptional

20 Aug 2019

Mohit

Great stay !!

Excellent location and great accommodation. Would go back again

Family

10/10

Exceptional

15 Aug 2019

Rach

A tidy spacious room in a great location! It was very convenient to go anywhere but quiet to have rest in the night.
The only issue I got was there was no instructions about the safe and the operator didn’t know how to use it either - but she was trying to be very helpful.
I would go back this apartment again on my next trip to Edinburgh!

Friends_and_family Family

10/10

Exceptional

14 Aug 2019

Verified traveler

Very Large Suite, Excellent Reception Service although there is no active reception staff in the building they are just a phone call away heling you with yuor every need, very clean apartment, excellent and clean kitchen, did I mention excellent cleaning staff

6/10

Pleasant

10 Aug 2019

Ashish

Pros:
Location
Clean
Pretty rooms

Cons:
No reception, questions via email go unanswered, cannot leave baggage with reception, cannot ask questions
No grocery nearby

Family

6/10

Pleasant

09 Aug 2019

Verified traveler

Good location
Small unit
Pull out sofa had no extra bedding
Lightbulb never replaced in bathroom despite calliing
Second tv would not work
Safe was unusable

Leisure Family

10/10

Exceptional

05 Aug 2019

Verified traveler

Excellent 1 bedroom suite in Edinburgh centre

Royal Princes Suites is located in the centre of Edinburgh, just 5 mins walkable from Princess street. Its a 1 bedroom suite which has 2 double bed and attached bathroom. Its equipped with kitchen facilities and vessels, 4 seater dining table, sofa set. So many restaurants, tourist attractions, bus stop and tram stop are closer. Only drawback is there is no reception and fully automatic. So once you make a booking, you will have to call the number given in the confirmation page to get the access to the main door and your room secret codes. For techies, its ok. Highly recommended.

Family

10/10

Exceptional

04 Aug 2019

Chantal

Amazing location

We couldn’t ask for a better location. Restaurants, Pubs/Bars and shopping at your door. Amazing view of Edinburgh Castle. Hop-on Hop-off bus at the end of the street. We are very happy with everything

Family

10/10

Exceptional

24 Jul 2019

Verified traveler

Great self-catering location in New Town.

Great location and ample space for a family. Pleasant and updated furnishings, very clean, only complaint was that bedding was all synthetic so a little hot, but don’t let it stop you from staying there.

Family

10/10

Exceptional

21 Jul 2019

Verified traveler

Wonderful Stay

Lovely self catering space in New Town, 5 min walk to Rose street & Princes St. Gardens. 10 min to Royal Mile. Quiet, pleasant, safe. Great for a family!

Family

6/10

Pleasant

07 Jul 2019

Sathish Kumar

Good place to stay . its neat and clean but cannot expect the service standards of a hotel

Family

8/10

Excellent

15 Jun 2019

George

Upgraded to sister suite 15 minutes further away

I booked the Royal Princess Suites (junior suite), but on the day of my booking, i got a notification that my booking for that place was no longer possible due to \"technical\" issues that they didn't expound. So that wasn't a good thing to hear while on the train to Edinburgh. I was told that i got transferred to their sister hotel, Grosvenor Suites, which is 15 minutes away further from the center, but upgraded to a family suite. Nice touch, but i didnt like the long walk from the center.

It was a really huge upgrade (two queen beds, living room and dining area, kitchen),...to think i was a solo traveler. With a few cleanliness issues though. The carpet felt dirty, there were scattered litter, cotton buds, bits of paper under the sofa when i moved it, stains on the chairs both sofa and dining chairs, and large curtains that couldn't be closed. Plus: It was in a quiet, upper end area...with a beautiful view of the garden in the crescent. Other than the distance and the minor cleanliness issues, this was a good stay. Check-in was using a code, so very smooth. The family suite was in the second floor.

10/10

Exceptional

10 Jun 2019

DThomas

This property is unique in that there is no front desk for check-in: the property communicates a code via call or email for the outer door and the rooms. If you are from out of the country as we were, be sure to communicate beforehand to get the code! We had no problems with getting in, and the room was fantastic! Roomy and well-appointed, with everything we needed for our 3-night stay. It is an older building, but the room was fairly newly remodeled and in spotless condition. There were a couple of signs of wear (cracked tile in the kitchenette and bath), but otherwise it was perfect.

Business_and_leisure Family

10/10

Exceptional

05 Jun 2019

Verified traveler

Great central location. Comfortable 4 poster bed, small kitchen but more than suitable for short stay. Pull out sofa bed which my 10 and 12 year old kids were happy with.

Leisure Family

8/10

Excellent

28 May 2019

tom

The Suitea

Nice accommodation, great location. No view, Never encountered a live person at the desk. Within walking distance of major historical sites.

8/10

Excellent

25 May 2019

Zak

Lack Customer Service

Place was very clean and well equipped.
However there were no blinds on the windows so with 5 AM sunrise it was difficult to sleep.
There was no TV remote in the room, I called twice and was told, firstly that housekeeping will bring it. 4 hours later when it didn’t turn up I called again and was told by lady at the end of the phone, that she will drop it off as her shift was finishing soon. Never saw remote during our stay in the place. I wouldn’t recommend this place to my friends or family.

Partner

10/10

Exceptional

19 May 2019

Verified traveler

The property was very nice and perfect location. Highly recommend

Leisure Family

8/10

Excellent

18 May 2019

Verified traveler

Check your email to get the door code and room number. There is no staff, just an intercom.

Location was great. Kitchen was small but convenient.

Walk up to rooms. Be ready to carry up your luggage.

Spacious accommodation.

Leisure Partner

10/10

Exceptional

14 May 2019

Verified traveler

huge room. perfect for a family or a long stay. great location to Rose st.

Business_and_leisure Family_with_children

10/10

Exceptional

08 May 2019

Verified traveler

Fantastic studio-styled accommodation! Helpful remote staff and easy accessibility! Cozy, modern - everything you're searching for in a hotel!

Leisure Partner

10/10

Exceptional

03 May 2019

EDGAR

Property staff was very friendly and helpful, property was in excellent condition.

Leisure Family

10/10

Exceptional

02 May 2019

Verified traveler

It was very clean. Could do with blinds in the dorms windows

Business_and_leisure Partner

6/10

Pleasant

22 Apr 2019

Verified traveler

Great location, room needs some tweaks.

Location was excellent. We were on the top floor. We had to contact the hotel person to retrieve PIN numbers twice as it wasn’t automatically sent to us as written in the confirmation. The shower door sealant was not fit for purpose - it leaked water when you’re trying to take a shower/bath. The junior suite room with bathtub, is just that - a bath with a shower head. The ceiling is very low so unless you are 5foot or under, you cannot stand up in the bath. Cleanliness - there were hairs on the floor in bathroom plus a dirty brown stain on bathroom door (one can only imagine what this might have been....) but not good. Overall, it served the purpose for us, which was to stay local to the castle etc and it made a good base for us as a family of four, but beware this particular room was on the top floor and it is not a shower friendly bathroom - more a bath. There was no table/vanity unit/stool to place your bathroom toiletries on with an extremely slim shelf above sink so I had to place my things on the bathroom floor which isn’t ideal. A good small family room/suite with a great TV, WiFi etc but needs some tweaking and repairs. Accessing the entrance and suite was very simple once we had the pin.

Family

6/10

Pleasant

14 Apr 2019

nic

I do not recommend staying in rooms 9 or 10. Tge velux windows have no blinds and the sunlight woke me @ 05:30.

Friends_and_family Family