Name: Stirling Highland Hotel
Address: Spittal Street, Stirlingshire, FK8 1DU, GB

10/10

Exceptional

26 Jul 2026

Maeve

The staff were very friendly and helpful. The location is ideal for visiting the Castle as it is only a short walk away. Parking is onsite but there is a charge. WiFi is free.
The choice at breakfast is good and the rooms are comfortable.

8/10

Excellent

23 Jul 2026

Sarah

This property is perfectly situated in downtown Stirling. The staff were exceptional. The price was a little higher than our budget but, because of reviews, we chose it. The bathroom could use a little updating. We stayed in a suite in which the bunkbed room looked bigger online than it really was and the bunkbeds were a bit uncomfortable. The full bed though was extremely comfortable. The breakfast provided was standard Scottish fare and pretty good. The staff though really were the winners overall - excellent all the way around.

4/10

Poor

23 Jul 2026

john

Terrible service in the bar and restaurant
Room was hot but couldn't open the window

6/10

Pleasant

21 Jul 2026

john

Hotel is located perfectly, parking is good but extra charge, gym and pool ok but extra charge, decor and carpeting is shockingly in need of updating, dirty and scruffy, in key places such as restaurant you see just how bad it is making you think about maybe just how well maintained the kitchen may or may not be ?
Room was not cleaned and do left without fresh towels, despite asking for towels at reception before the end of the day we were ignored and so left unable to shower the following morning, no air conditioning or fans and so very uncomfortable in the rooms but the beds and pillows were excellent

Family

8/10

Excellent

20 Jul 2026

james

Very clean room but decor needing attention, staff was friendly and helpful, not impressed about having to pay to park at the hotel was a let down, breakfast was nice, but a bit overdone in some items, overall nice stay but think a bit expensive 😀

Partner

6/10

Pleasant

18 Jul 2026

Martin

Bit dated, unfortunately

Partner

10/10

Exceptional

18 Jul 2026

Nicola

Only complaint-some areas are not accessible by lift

Friends

4/10

Poor

16 Jul 2026

Isabel

The Sterling Highland Inn is located in a beautiful historic building that used to be a school. Further, it is very well located close to restaurants and only a few minutes walk (uphill) from Sterling Castle.

The hotel is desperately in need of a renovation. Carpets are heavily stained, especially in the restaurant, or sun, bleached, in the hallways, and there is peeling paint at the windowsills and peeling wallpaper.

Our room was poorly serviced prior to where our arrival. On checking in,there was a half eaten candy bar on the floor and the toilet was visibly dirty. Further, there was very little toilet paper on the roll. Our biggest complaint, and partially my own fault, was that I made two reservations for two rooms under the nonrefundable option. Even though I called Expedia in advance, and Expedia called the hotel, the hotel chose to stick with their policy. I get that. Upon our arrival, they could’ve offered us hospitality by doing something like upgrading our rooms or offering a comp dinner, but instead, they chose to put us on a floor with no elevator service, so that we had to carry our bags up. The final straw came when I was asked for a late checkout of one hour for one room. They said it would be an additional 10 pounds. The manager even adamantly refused and said it was their policy and that their system didn’t allow it. I asked him to simply use his walkie-talkie to ask housekeeping to not knock and he adamantly refused.

Family

8/10

Excellent

15 Jul 2026

mary

Location excellent. Helpful staff

Self

8/10

Excellent

14 Jul 2026

Julien

Hotel was very nice on the outside,
Obviously high historical values the rooms were a bit less interesting, and could have been better up-kept.

Family_with_children

2/10

Poor

12 Jul 2026

Samantha

I have no idea how this hotel was. The staff were not helpful. We had to switch travel dates and I asked to rebook our room. They would not reschedule. It was only one night we were booked.
If you were looking for wonderful, supportive staff look elsewhere.

Partner

10/10

Exceptional

12 Jul 2026

Robert

We loved the location and perfectly suited our travel plans!

Partner

8/10

Excellent

10 Jul 2026

Lesley Young

Very disappointed had to pay to park in hotel carpark and was expected to pay to use swimming pool. Feel hotel guests should not have to when already paid to stay . Room and hotel very clean. Staff very friendly and helpful. Feel menu could have been better and you should not be charged for more if have allergies.
Central for castle and town

Partner

10/10

Exceptional

07 Jul 2026

Alan

Wonderful location. Made everything so easy. Our only complaint is that parking was additional cost. This didn't seem to be the case everywhere, and there was plenty of parking to be had. Honestly, I'd rather have the parking cost built into the cost of the room than feeling like I'm being nickel and dimed by having to pay extra for parking. But everything else was fantastic.

Partner

8/10

Excellent

07 Jul 2026

Alison

Great location, need modernised, staff very helpful

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Tim

We stayed in classic double ground floor. Room was clean although showed signs of age in particular the bathroom. Bed was comfortable, but squeaky, pillows hard. Window frames were rotting on the outside. Only one bottle of complimentary water.Booked via Expedia so required to pay additionally for parking and use of spa. Dining area carpet showed significant signs of wear and tear,… looked shabby and dirty in places. Breakfast self serve was fine. Re Spa, it was a bit gloomy in the pool area but the pool was a good size.
Staff were pleasant and helpful. Location convenient for Stirling Castle.
Overall it was fine for a one night stay, and the history of this former school gave it some charm, but it could do with a refresh!!

Partner

8/10

Excellent

06 Jul 2026

Emma

Beware if booking this property on a third party site like hotels.com as they then charge you £10 to park and another £10 to use the amenities.

Partner

10/10

Exceptional

02 Jul 2026

Karen

Staying almost next door to Stirling Castle. Quite luxurious and helpful staff

Business

8/10

Excellent

01 Jul 2026

Javier

Great staff. Unique hotel. Breakfast was typical but coffee machines not working.

Partner

10/10

Exceptional

01 Jul 2026

Tammy

Convenient location. Beautiful building. Wonderful room with plenty of parking. Excellent staff.

Family

6/10

Pleasant

27 Jun 2026

Deborah

Staff was wonderful. Hotel was old but clean. We were traveling as a family of four with two teens, booked two rooms. Unfortunately we did not get connecting rooms which was fine for us but might be an issue for others. The main issue OA as is typical Scotland, there was no air conditioning and it was incredibly warm. No fans in the room and windows only open a tiny bit. Great location, nice staff but plan accordingly of heat bothers you.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

John

Friendly, accommodating. Comfortable, spacious room. Just a great place. Worth the splurge.

Partner

10/10

Exceptional

16 Jun 2026

Pamela

A clean and very comfortable room would recommend to others

Business Friends

6/10

Pleasant

14 Jun 2026

Stewart

The staff was great.

The breakfast was meh.

The room maintenance needed some work.

Family_with_children

10/10

Exceptional

09 Jun 2026

Claire

Lovely hotel, helpful staff

6/10

Pleasant

09 Jun 2026

Judith

We were disappointed in our room. The place is old, and needs better maintenance. Cost for room too high, plus extra for food, and extra for parking. I would not stay there again.

Family

8/10

Excellent

09 Jun 2026

Rachel

The hotel is beautiful, in a school from the late 1800’s so felt like we were in a castle! Staff were very friendly. Restaurant had plenty of great options. The pool looked nice, we didn’t have time to use it and there were additional charges if you wanted to go. The room was nice but dirty in some spots and no fan working in the bathroom. Appreciated the tea tray with milk for the morning. Very walkable area with lots to see. Highly recommend the back walk behind the hotel up to the castle.

Partner

8/10

Excellent

05 Jun 2026

Marc

Tres bien placé.
Très proche du château et des restos

Partner

8/10

Excellent

03 Jun 2026

jan

Beautiful place. Looks like a lit if history. Maintenace a bit shoddy

10/10

Exceptional

01 Jun 2026

Laura

The hotel was amazing! It was conveniently located to so many things. And the fact that it had once been a school was a bonus for a teacher like myself!

Partner

4/10

Poor

31 May 2026

John

advertised pool and gym but charged 10 pounds for use
tacky

Partner

10/10

Exceptional

30 May 2026

Christopher

Love the area and the hotel

Partner

6/10

Pleasant

30 May 2026

Nancy

Hotel is very dated and dingy. There was mold in the shower and it wasn't very clean. Needs work staff were okay but didn't go out of their way to help. Can not recommend

Friends_and_family Family

8/10

Excellent

29 May 2026

Steven

It's in a nice location, near the restaurants, shops and pubs of downtown.

Partner

10/10

Exceptional

29 May 2026

Jennifer

Clean, helpful staff, great location.

Family_with_children

4/10

Poor

29 May 2026

Neil

Bathroom had mildew around the shower, the shower was very old a d dated.

Booking through a 3rd party ie hotels.com incurred additional charges for parking £10 and spa / pool useage £20. I was made aware of the parking the evening before arrival.

Initially told I'd not paid for breakfast, which was incorrect and had to prove it with the booking.

No Aircon or fan in the room and a thick duvet.

I should have saved a fortune and booked the premier inn.

Partner

10/10

Exceptional

29 May 2026

Deanna

Lovely hotel. Well cared for with old charm. Great location.

Family

2/10

Poor

29 May 2026

Kevin

** BEDBUGS **
We had an unpleasant stay at this hotel in May 2026. We informed management of the situation and showed them the multiple bite marks. They assured us that a thorough check was completed and no bedbugs were found. One of us is medically trained and they dismissed his expertise.

I would not recommend this hotel to future travelers. The hotel is outdated, no AC , charges for parking , poor management, etc. It’s a great location but it comes with unwanted guests.

Friends

10/10

Exceptional

28 May 2026

Olesia

We enjoyed our stay here. The breakfast was excellent, and the staff were helpful throughout our visit. Our family room on the third floor was spacious and offered a lovely view.

The only downsides were that the decor felt a bit old-fashioned and there was no a/c, but overall, it was a good experience.

Family_with_children

6/10

Pleasant

28 May 2026

Nancy

A hotel inside an old castle looks cool but rooms are nothing but modern or comfortable. Very old bathrooms,tall tub difficult to get in or out.Only soap available, no shampoo/ conditioner. We pay a high tariff for a king bed and found 2 twin beds together with sheets to make it look like a king bed.Dusty furniture and curtains, the hotel needs a serious upgrade. No elevator to floor 2 only stairs.A kind front desk gentleman(spanish) helped us with the suitcases to the room.Check out was awkward, young lady barely look me in the eye, had to ask myself if everything was fine to leave cause she just kept working in her computer while i was standing there.A property not worth a bit of such a high tariff

Partner

8/10

Excellent

26 May 2026

Noel

Great location, breakfast was fit for purpose but the room was a bit of a let down. The bed was lumpy & poor ventilation as it was a warm days & nights. The shower over bath was an issue.

Partner

6/10

Pleasant

26 May 2026

Cindy

Since no a/c a fan would be nice!
Shower door water leaks out
Fridge in room would be nice for cold drinks
Hotel.com said laundry available but was kot

Partner

8/10

Excellent

26 May 2026

Jackie

A convenient place to stay 5 minutes from the castle and 5 minutes from the town centre. The staff were helpful and friendly. Breakfast on the second day however fell a little short they ran out of lots of things such a fruit and sausages and there was nothing to replace them with which was poor. If breakfast is advertised as between 7 and 10 then everything should be available whatever time you take it.

Partner

2/10

Poor

24 May 2026

Sandi

The outside of the hotel was nice but the inside was dirty. The staff was not friendly at check in. The bed was super uncomfortable and the pillows were hard as a rock. The breakfast area was unclean and the food was just okay. When we were at breakfast the maid had opened our room and did not close our door! We came back to an open room with all of our belongings just sitting out. The person down the hall saw this happen and informed us. One other room had no electricity all night. I was not happy.

Friends

8/10

Excellent

21 May 2026

Stephen

The location is great, just down the street from Stirling Castle. It’s a grand old hotel, although it hasn’t been updated in a while. Restaurant and other amenities are excellent

Family

10/10

Exceptional

20 May 2026

Anne

Its location makes for great walking experience!

Partner

10/10

Exceptional

20 May 2026

Karen

Historical hotel, good location to sites. Nice restaurant and bar. Spa is ok.

Partner

10/10

Exceptional

20 May 2026

thomas

Great stay

Partner

2/10

Poor

18 May 2026

JULIE-ANNE

From the very unhelpful reception to the worn out beds and sticky taped remote control, would not be my choice again. Having to push for service in the restaurant and seemed like everything was just too much for them. Very unhelpful. Maintenance guy was great and more helpful than everyone else.

Partner

8/10

Excellent

18 May 2026

Jeffrey

Lovely old building. Very comfortable bed and pillows. Good size room. Bath was very nice. Breakfast was standard full buffet. Very fresh.
Tips:
We caught the train. From the station, it is a very short but steep walk.
Ask for a non-adjoining room in the top floor. Being an old building, the sound proofing leaves a fair amount to be desired.
Dinner was delicious but the portions of our curries were very modest.

Partner

8/10

Excellent

15 May 2026

Robert

Beautiful old building. Very convenient

Partner

6/10

Pleasant

14 May 2026

david

There was no place to charge our phones, no kettle or tea fixings- didn’t compare well with the other places we stayed in this trip.

Partner

10/10

Exceptional

14 May 2026

Rich

All was excellent

Partner

10/10

Exceptional

13 May 2026

Brandy

Great location. Beautiful property. Walkable

6/10

Pleasant

13 May 2026

Maureen

Moldy bath with loose floor tiles. Rude staff on checkin. Not a nice hotel but breakfast was good for 13£ per person if you sign up beforehand

10/10

Exceptional

12 May 2026

patsy

This was our 2nd stay here! We loved it the first trip and this time was no different! Breakfast could use some help but dinner was outstanding!

Partner

6/10

Pleasant

12 May 2026

Michael

Was a good value stay despite shortcomings. No elevator to floor 2 so that is where they placed our room. Older hotel that needs some updating. Took 5 min for hot water to arrive in shower. Mostly clean, quiet, and room was comfortable. Good location. I would stay in hotel again given I am a value shopper when looking for basically a place to sleep.

Partner

8/10

Excellent

11 May 2026

Charlotte

Excellent location. Quiet property.

6/10

Pleasant

10 May 2026

Jessica

Breakfast was good, pool area was nice, beds were super uncomfortable

Partner

10/10

Exceptional

08 May 2026

Martin

Great hotel, friendly staff and beautiful room

10/10

Exceptional

06 May 2026

Becky

Enjoyed our stay location was very convenient. It’s an old but well kept hotel . Breakfast was great .

Partner

10/10

Exceptional

06 May 2026

Rich

Loved our unplanned stay in this VERY dog friendly hotel just oozing with old school (!) character and in such a fantastic location too just minutes from both the castle and the town centre.
I did see some reviews mentioning tired room, old bathrooms etc but certainly the room we had was excellent. Very nice bed, big powerful shower and the dog loved his own dog bed and treats in the room. Such a nice touch and the staff were all friendly and welcoming too.
We arrived late and didn't have much chance to plan something to eat. Breakfast was very nice though and overall it was an excellent stay

Partner

10/10

Exceptional

03 May 2026

Fiona

Great place to stay, close to the Castle. Staff are very helpful. Breakfast, bar and restaurant in the one place.

Partner

10/10

Exceptional

03 May 2026

Sari

The charm of an old school with modern conveniences. There was a surprising number of stairs involved in getting to the reception desk. That being said, there is a lift after a short climb.The location was perfect being on the main st leading to the castle, jail and church of the holy dude, all accessed with a 5 to 10 min walk. Great breakfast choices.
Having a bathtub to sit in, heavenly.

Self

8/10

Excellent

02 May 2026

Linda

Friendly helpful staff at reception

Partner

8/10

Excellent

28 Apr 2026

Elisabeth

Great staff, great breakfast.

6/10

Pleasant

26 Apr 2026

Raymond

Bedroom badly needs updating. Window didn't close properly and was rotten. Reported flickering light in bathroom,
was told would be passed on to maintenance but never seen to. At breakfast hot food was adequate but cold buffet was very poor

Partner

6/10

Pleasant

26 Apr 2026

Marguerite

Dining room needs to be maintained better. Needs a renovation.

Partner

6/10

Pleasant

23 Apr 2026

Jennifer

The check in was smooth plus staff were helpful, the pool / spa was good condition, everything open and well kept but the rooms were not 4 star standard , quite worn carpets , and bunk beds were old , the breakfast was not nice , very dry , had been left out on hot lamps for a while and should of been regularly replaced and regularly checked, scrambled eggs were awful , black pudding ,and sausages were dry and tasteless so not the 4 star quality in a Scottish hotel that we were expecting sadly . The 24 hour reception when called later at night was unmanned and no one answered when we wanted fresh water either so they shouldn’t say there is a 24 hour reception if no one is at reception.

Friends_and_family Family

8/10

Excellent

22 Apr 2026

Holly

Lovely old hotel. Many stairs to climb.

4/10

Poor

21 Apr 2026

dawn

The room was in need of a full refurbishment. There were cobwebs on the windows, mirror smeary, paintwork chipped and scuffed also the furniture the same. The bed was linked and uncomfortable, the pillows were hard. Clearly hadn't been cleaned from previous occupants as an apple was under a chair. The bathroom was stained, tiles cracked and the grout grimy. On a positive note, the breakfast was tasty but could have been hotter.

Partner

6/10

Pleasant

20 Apr 2026

Andrea

The rooms can do with a deep clean. From the sink to the skirting it was filthy. We had a family room, the top mattress was burst open, which you could see from the bottom bunk. The handle on the cupboard in the bunk bed room was broken off, not ideal as meant we couldn't use it.
There is an additional charge to use the swimming pool, I didn't know this until check in.
Breakfast was alright, however, there were no pastries the whole time were at breakfast, and there was still and hour left of breakfast service to go.
Although setting is good I wouldn't rush back to this hotel.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Kath

Breakfast was good. Plenty of choice and very fresh.
The staff were friendly and dealt with problems quickly. The room was spacious and comfortable.

Partner

10/10

Exceptional

19 Apr 2026

Angela

We had an overnight stay the hotel looked amazing, the rooms were clean and spacious and the bed was so comfy the facilities were excellent and the staff could not have been more helpful I would highly recommend this property. The prices at the bar were reasonable and the food was exceptional

Friends_and_family Friends

8/10

Excellent

18 Apr 2026

Scott

Good for an overnight but wouldn't stay any longer. Hotel is very tired in areas and could be doing with a refresh.

Additional charges for parking and use of leisure facilities weren't made clear at time of booking.

Would be nice to see some USB sockets in the room and more than the bog standard tv channels.

Only having a fixed shower head isnt great and the 3 in 1 shampoo/soap/shower gel was in short supply.

Bed was extremely soft with lots of roll together so not great.

Staff were lovely though and it's in a great location.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

paul

Excellent choice amazing breakfast

Self

6/10

Pleasant

14 Apr 2026

Craig

The mattress was not firm, lumpy and worn. The bathroom plumbing and fixtures need updating and cleaning.

Partner

8/10

Excellent

14 Apr 2026

Michelle

Clean room and a nice breakfast and staff were very friendly

Partner

6/10

Pleasant

11 Apr 2026

Steven

Clean and spacious room. Terrible breakfast

Self

6/10

Pleasant

09 Apr 2026

Greig

Breakfast wasn’t the warmest, there is no soap in the rooms just shower gel at the sink which is poor. The staff were dismissive when I asked about the soap

Family_with_children

6/10

Pleasant

07 Apr 2026

Mary

Staff were friendly and helpful. Bedroom was clean and was a good size. Bathroom dated, cracked floor tiles. Inbath shower was of fixed height, which made washing difficult if over 5'8. Complentary tea/coffee etc. in room not replenished. Used mugs not removed /replaced. Internet was great. A good variety of options for breakfast, although staff had to be asked to replenish items which were finished. Dinner menu disappointing and limited. More akin to a bar menu than a hotel restaurant. Leisure facilities were good.

Partner

8/10

Excellent

03 Apr 2026

Peter

Yes

Partner

10/10

Exceptional

03 Apr 2026

paul

Breakfast was fantastic and the gym is excellent

Self

8/10

Excellent

02 Apr 2026

Fiona

Slightly disappointed as we stayed there 25 years ago and it is not as luxurious as it was then. It's starting to look at little worn. Having said that, the service was good, breakfast was reasonable and the room was a good size. The price was definitely reasonable, too.
We didn't take our car this time but, if we had, we would have been charged £10 a day for parking as we booked through a third party.

Partner

8/10

Excellent

31 Mar 2026

Helen

Breakfast had a large selection.
Room was very clean and fresh
Tea and coffee with biscuits too was great .

Partner

10/10

Exceptional

30 Mar 2026

Leah

Bed had crumbs and hair. No biscuits provided. They did come in and tend to it

Family

8/10

Excellent

30 Mar 2026

Anita

Everything good, but wasn’t expecting the £10 parking charge, apparently in small print but we didn’t see it

6/10

Pleasant

30 Mar 2026

Elizabeth

Buffet style breakfast was very poor layout made no sense at all food cold plates cold worst breakfast ever.

Partner

6/10

Pleasant

30 Mar 2026

Steve

Really beautiful old building, rooms were very dated. Bathroom floor was very uneven. Definitely needs a refurb.
Staff were very pleasant and served us with a smile.

Partner

8/10

Excellent

28 Mar 2026

Adrian

A great location right in the heart of historical Stirling. The hotel was comfortable and the food good. The condition of the hotel was absolutely fine, but is in need of a bit of a refresh

Partner

10/10

Exceptional

27 Mar 2026

Angela M

The rooms were large and clean. Lots of stairs, but manageable. Easy parking and very reasonable price. The service was fantastic.

Friends

6/10

Pleasant

27 Mar 2026

christopher

Location was great but very outdated, doors falling off tracks and bad plumbing and toilet flushing.

Partner

10/10

Exceptional

23 Mar 2026

Aideen

They didn’t have vegetarian sausages for breakfast however we return there many times and that was the first time they didn’t. Scrambled eggs were not good. Normally treat our dog like a wee princess but this time forgot her bed bowl and treats. Got sorted out with management and was very happy with the customer service. All the staff were lovely and will definitely be back again for the 10th stay. Really grateful

Partner

10/10

Exceptional

22 Mar 2026

HELEN Beth

The staff at Stirling was amazing. Everyone was friendly, helpful, and kind. I want to give shoutouts to Ana, Cara, Amalee, and Declan in the restaurant.Their personal touches made our dinners memorable. Cameron, Bryony, and Joseph (aka a young Gerard Butler) were welcoming and helpful. We will definitely stay here again. The atmosphere of the hotel matched the surrounding neighborhood. It is just a short drive to the castle and a short walk to city shops. We loved Stirling!

Partner

8/10

Excellent

20 Mar 2026

Linda

The rooms are a good size and the beds comfortable.
Some of the bathroom fittings/radiator etc are a bit dated, considering this was a deluxe room.
The armchairs in our room need upholstered or replaced.

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Danika

We really enjoyed our time here. We didn’t realize when we booked here that they accept dogs and we really enjoyed meeting everyone’s pups! The staff was friendly and helpful and the pool and hottub were a huge bonus after walking a million steps a day up hill. The building is really unique and picturesque and we would definitely stay here again.

Family

8/10

Excellent

18 Mar 2026

James

Comfortable,some of the decor needs worked on but for price it was good.

Partner

6/10

Pleasant

15 Mar 2026

Renee

The location was great for seeing the castle and the old town. The decor is tired and could use a little attention. The breakfast was okay. They could use an additional coffee machine as the wait for a cup of coffee was quite long.

Family

10/10

Exceptional

12 Mar 2026

Jason

Nice fancy hotel great staff reasonably priced

10/10

Exceptional

25 Feb 2026

Stephen

Nice clean room, and nice staff

Self