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Ximen Citizen Hotel

Taipei · Taiwan – China

No. 72 Emei Street, 94View location

7.8/10Very good380 Reviews
Cleanliness7.8/107.8
Service8.4/108.4
Comfort7.4/107.4
Condition7.4/107.4
Amenities7.6/107.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ximen Citizen Hotel

Situated in Taipei's bustling city centre just a 10-minute walk from Ximen MRT station, this modern and bright hotel provides the perfect base for exploring the city.

Numerous shops, tea houses, restaurants and bars can be found in the surrounding area, and travellers may wish to visit the nearby night market and Qingshan Temple, both within walking distance of the hotel, or head further afield to the many fascinating national museums.

Rooms are cosy and air conditioned, offering a flat-screen cable television, minibar and private en suite bathroom with slippers and complimentary bath amenities.

The hotel also provides many excellent facilities and services for guest convenience such as free internet access, a versatile business centre, a daily breakfast buffet, and a chic and trendy restaurant bar. The perfect place to discover the vibrant city of Taipei.

Read more about this hotelShow less

With a stay at Ximen Citizen Hotel, you'll be centrally located in Taipei, within a 5-minute drive of Ningxia Night Market and Lungshan Temple. This hotel is 4.1 mi (6.6 km) from Shilin Night Market and 4.7 mi (7.5 km) from Taipei 101.

Make yourself at home in one of the 99 individually decorated guestrooms, featuring refrigerators and free minibar items. Wired and wireless internet access is complimentary, while 32-inch LED televisions with cable programming provide entertainment. Private bathrooms with showers feature hair dryers and slippers.

Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: TWD 1800 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

The Red House 0.5 km / 0.3 mi
Zhongshan Hall 0.8 km / 0.5 mi
Presidential Office Building 1.1 km / 0.7 mi
Huaxi Street Night Market 1.1 km / 0.7 mi
Lungshan Temple 1.2 km / 0.7 mi
Taipei City North Gate 1.2 km / 0.7 mi
Dihua Street 1.2 km / 0.8 mi
Taipei 228 Memorial Park 1.2 km / 0.8 mi
National Taiwan Museum 1.3 km / 0.8 mi
Taipei Botanical Garden 1.6 km / 1 mi
Dadaocheng Wharf 1.7 km / 1.1 mi
Q Square 2 km / 1.2 mi
Ningxia Night Market 2.1 km / 1.3 mi
National Concert Hall 2.2 km / 1.3 mi
New Taipei Metropolitan Park 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2012
  • hotel
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer service
  • Airport ShuttleExtra charge
  • Room service
Show 12 more facilities & services
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspapers
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Air conditioning in Restaurant
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Ximen Citizen Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS-1

    Photos are not available for this room type.

    Ximen Citizen Hotel

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ONE BEDTRIPLE • ONE BEDTPL.1B

    Photos are not available for this room type.

    Ximen Citizen Hotel

    TRIPLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Ximen Citizen Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Ximen Citizen Hotel

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ROOM WITHOUT WINDOWTRIPLE • ROOM WITHOUT WINDOWTPL.NW

    Photos are not available for this room type.

    Ximen Citizen Hotel

    TRIPLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Ximen Citizen Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ximen Citizen Hotel

7.8
Very good
380 Reviews
Cleanliness
7.8 /10
Service
8.4 /10
Comfort
7.4 /10
Condition
7.4 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
16 Jun 2026
Dan
It’s close to a lot of shopping areas. But it’s pretty musty and damp.
Family_with_children
10/10
Exceptional
23 May 2026
Marilyn Arbis
Shops nearby
Friends
10/10
Exceptional
21 Apr 2026
Michael
Affordable clean and cheap what more can you ask for
Self
2/10
Poor
23 Mar 2026
Nancy
Your hotel mislead us a nice room free breakfasts and snack. When we checked in our staying the room was very small and crowed for 4 people. There was no space in the room to go around. It was my worst experience staying in your hotel. I had to rebook a single room for myself. Due to the room offered to us with 4 people was too small.It was a terrible place. I was not happy with staying. I travel far to visited the country and relaed but found the hotel was terrible staying.
Family
2/10
Poor
19 Mar 2026
Weixiong
Bathroom is very small. Room is not clean. Smell bad.
Family
6/10
Pleasant
26 Feb 2026
Tyrone
The hotel is close to Ximending
Family
10/10
Exceptional
09 Feb 2026
Nina
They are very friendly and the room was always clean. I had the great experience with them!
Location was amazing so close by everything!
Will stay here again in the future!!
8/10
Excellent
30 Jan 2026
Bordeaux
Location is convenient and quiet. Room was small but had everything I needed. Rooms could do with a deeper clean.
Leisure Self
6/10
Pleasant
27 Jan 2026
Mariam
The hotel was ok. there was a bad smell. The bathroom wasn’t very clean. And the floor was sticky. The stuff was nice.
Leisure Friends
10/10
Exceptional
10 Jan 2026
Peter
Had a excellent stay here. I stay at Ximun often and try different hotels. This is definitely one that I would recommend for location, convenience, sincere hospitality, and awesome price. First the walk to location from Ximun subway exit was pretty much a straight line, no zigzagging. Then provided me with a larger room as it was available. Hospitality was amazing..110%. I left the room late in the afternoon and was already passed room cleaning time, but as I walked by their staff their staff greeted me and still asked if I would like my room to be cleaned. Everyday, they provided extra fresh clean towels on a stand in the hallway for you if you just needed fresh towels. Then, when I checked out, I forgot some refrigerated gift items in the refrigerator , and the staffs, instead of just throwing it away they contacted me about them and held them for me. Now that is extraordinary services. I have to give them my applause and gratitude. Room was clean and spacious and restroom was also decent size with strong hot water showers. There are 2 convenient stores right outside the hotel and one of the best noodle restaurants that even opens late into the night.
Friends_and_family Friends
6/10
Pleasant
28 Dec 2025
Edison
No hand soap
4/10
Poor
20 Dec 2025
Ajit
Bed was barely 6f eet. My feet touched the opposite wall and felt like I was sleeping in a coffin. This needs to be highlighted for taller people...and the total sq ft of the room was barely 40sq ft - 6x7ft.
Self
8/10
Excellent
13 Dec 2025
Jason
Good location and friendly staff. Room was a bit small and bathroom smelled a bit weird though.
Leisure Family
2/10
Poor
09 Dec 2025
JOSEF
Paid $200 a night for a dump that can barely be considered as a hostel. Lobby looked like a pile of storage, rooms, head a dump air in it with a strong smell of mold. Hotels.com should be ashamed for putting any number on it.
Friends_and_family Friends
10/10
Exceptional
23 Nov 2025
Luisa
The room was clean, the staff were helpful. The location was ideal for our needs. Near where the shopping is, best street foods, evening fun for all ages, etc.
Friends_and_family Family
6/10
Pleasant
07 Nov 2025
Steven
Soundproofing needs to be addressed. I heard everything from the streets: cars, people chatting/ laughing, and omg the garbage trucks!!! Also weird smell through AC. Decent location but yeah that's about it.
Self
10/10
Exceptional
06 Oct 2025
Ai Huey
Great location.
10/10
Exceptional
28 Sep 2025
Luis
Great location, staff and rooms!
Leisure Family
6/10
Pleasant
17 Sep 2025
TIEN
They have two separate buildings on same block and about 50 meter apart. It was confused on my first arrival.
Leisure Self
10/10
Exceptional
15 Aug 2025
John
It was perfect!
Leisure Family
8/10
Excellent
20 May 2025
Wesley
Building and facilities showed signs of age but still acceptable. Staff were generally friendly and helpful. Decent enough for a basic stay in Ximending.
Leisure Self
8/10
Excellent
14 May 2025
Aik Leng
All good overall
Leisure
8/10
Excellent
20 Mar 2025
Jeff
Overall, this hotel wasn’t bad. The staff were very friendly. I did feel that they needed more seating in the lobby, as I was forced to practically stand around waiting for check in time.
Leisure Self
10/10
Exceptional
14 Mar 2025
Brian

Wonderful!

Windowless room (our choice), but not a problem. Good size room, nice bathroom & shower, comfortable beds.
Helpful, friendly staff.
Great area!
Partner
10/10
Exceptional
19 Feb 2025
Tin Leung
Close to food
8/10
Excellent
19 Feb 2025
Jeff
This was a really good value for the cost. The only thing that I think they need to do is put some seating in the lobby. It is a little uncomfortable when you arrive an hour or two before check in to just have to stand around
Leisure Self
4/10
Poor
16 Feb 2025
kevin
Not good for some one…
4/10
Poor
11 Feb 2025
Bin
House keepers often clean rooms in much early-ish morning. And the elevator makes noise impact on clients sleeping.
Leisure Family
10/10
Exceptional
11 Feb 2025
Ali
The staff were very friendly and accommodating, the rooms were clean and modern and it was located near most everything
Leisure Family
10/10
Exceptional
29 Jan 2025
Rosemarie
Nice and helpful staff. Hotel is convenient, walkable to amenities, shopping, dining and close to metro for public transportation.
Leisure Partner
6/10
Pleasant
28 Jan 2025
Chin Yian
Nil
Leisure Self
6/10
Pleasant
07 Jan 2025
Alex
Check-in, Check-out
The check-in and check-out process was smooth and english friendly.

Area and Transportation
The hotel is within a 10 minute walk to the Ximen shopping area, Ximen train station, and some convenience stores. At night, the area is relatively quiet and I had no issues with noise while trying to sleep.

Amenities
The hotel states that they do not provide any health amenities (shaving cream, razors, etc.) so you must provide your own. This includes hand soap, however, they do provide a dispenser for body soap and shampoo in the shower.

However, when leaving the hotel, I noticed that the cleaning staff's cart contained disposable razors, so I'm not sure why they were not distributing them.

Room and Bed
The room is relatively small so those with large suitcases beware. There's not much room to place luggage and there isn't a suitable table for work on the computer if you intended to do any. The bed was very comfortable and had good blankets.
The room contains a thermostat that states you can do both heat and AC, however, I did not find the option for heat to work.

Leisure Self
10/10
Exceptional
06 Dec 2024
Scott
Nice
10/10
Exceptional
26 Nov 2024
Tiangang
its right at the entrance of the famous ximending area, so its not too noisy but youre at 2 minutes walking distance from the action. Staff were great, not talktive but we were able to store our luggages in the morning and check in later.
Leisure Family
10/10
Exceptional
23 Nov 2024
Neil
Among many things, this property's location makes it a gem. It is about a 5-minute walk (or so) to the Ximending Night Market and to the Ximen Station. And their staff is very responsive when communicating via the Expedia app. Will stay here again given the opportunity!
Leisure Friends
8/10
Excellent
04 Nov 2024
Mandy
工作人員非常友善,需要的東西也是非常快就送到房間!房間不算非常新但是空間不算太小,放了三個大行李還是可以走動。廁所的缺點就是馬桶會擋住門,廁所門沒辦法全開,然後衛生紙在身後,每次拿衛生紙的時候我的腰都感覺要斷了。雖然是無菸飯店,但是走廊上還是固定有煙的味道,我建議走廊上可以放些芳香劑或除臭劑之類的。地點還是非常滿意的,對面就是7-11,幾間餐廳,還有一間自助洗衣店,洗衣店很重要因為酒店裡面沒有洗衣機可以使用,希望以後能安裝個洗/烘機。
Leisure Family_with_children
10/10
Exceptional
23 Oct 2024
Razvan
Nice hotel. Great location, very clean.
Leisure Self
8/10
Excellent
20 Oct 2024
Jiong
Good location, convenient to Metro and good food.
Leisure Family
8/10
Excellent
23 Sep 2024
ZHECHENG
Busy city center
Business Self
2/10
Poor
23 Sep 2024
Verified traveler
Terrible place. I had to check out 2 days earlier and find myself another hotel. The room had bad smell, the ceiling very short. This hotel is suitable for short time staying of a couple of hours.
Self
10/10
Exceptional
09 Sep 2024
Wai Yuan
This is the 2nd time im staying here within 2 months time of coming taiwan. Hotel staff are awesome and super friendly. Amenities are well done for most of the basic toiletries. Very clean room and toilets. I will be back again for sure.
Business_and_leisure Family
10/10
Exceptional
04 Sep 2024
XINMEI EILEEN
Everything is awesome for this hotel. Although there isnt any view for my room and the air con is quite noisy, the staff are superb and location is awesome. There are bus stops around that connect you to various locations, and the MRT station is a quick walk away. The riverside park nearby is also wonderful for running and cycling. I love the coffee machine, by the way :)
Leisure Self
8/10
Excellent
22 Aug 2024
SHUANG
Courtesy staff were very helpful giving directions. They also provided umbrellas.
Leisure Family
8/10
Excellent
13 Aug 2024
Dennis
Good value for money, you get what you paid for. Room was properly cleaned on daily basis.
Leisure Self
10/10
Exceptional
31 Jul 2024
Wai Yuan
I love how the rooms come with bathtub, a 3 star hotel but its a very comfortable staying area with 7-11 just across the streets and a family mart on the side. Definitely returning to this hotel again
Leisure Friends
10/10
Exceptional
29 Jul 2024
Hsiu-Yu
This hotel only a few blocks behind XimenDing. Loved the location, cleanness of the hotel, and especially the friendliness of the staffs. Definitely recommend this hotel to people who want to explore new cities.
Leisure
10/10
Exceptional
23 Jun 2024
Dennis
Value for money and great location. The ideal option for short stay.
Leisure Self
4/10
Poor
19 Jun 2024
Regina
the wifi was really really spotty! if you need the internet for anything, would not recommend this place. there were also no shower curtains or shower door so the bathroom got wet very easily. the rooms were also on the smaller side. the staff was very friendly and gave us recommendations around the area though!
Leisure Family
8/10
Excellent
14 Jun 2024
Lai Sim Carol

Good stay

Unfortunately the shower has no shower curtain which makes the splash after shower; otherwise I would rate ‘excellent’.
Friends_and_family Friends
2/10
Poor
10 Jun 2024
Hyunwoo
Bath tub with molds. Internet constantly disconnects
Leisure Partner
6/10
Pleasant
04 May 2024
Teofilo
Good location
10/10
Exceptional
04 May 2024
Betsy
I love the location! The staffs are friendly and try to do everything to make our stay as comfortable as can be. There are 3 YouBike rental stations within a few minutes of walking…one diagonally across from our hotel. There is a good Taiwanese food place 2doors down, and a 24 hour coin laundry place about 3 minutes walk from the hotel! I will go back again the next time I’m in Taipei!
Leisure Family
8/10
Excellent
24 Apr 2024
Betsy
The location of the property is great! 3 minutes walk to a 24 hour coin operated laundramat. Lots of places to eat and shop. A You Bike rental station diagonally across the street. The only problem is it’s a bit noisy with people and car traffic outside a busy area.
Leisure Family
8/10
Excellent
20 Apr 2024
Mary
Location is my first choice of this place.
Leisure Family
8/10
Excellent
10 Apr 2024
Dennis
check in was slow and delayed for more than 20 minutes. Front desk personnel was polite and tried to assist as much as they could.
Leisure Self
8/10
Excellent
19 Feb 2024
Steve
The room is small, but you get what you pay for.
Leisure Self
10/10
Exceptional
17 Feb 2024
Daniel
Great location and friendly staff! Would highly recommend and stay again
8/10
Excellent
04 Feb 2024
Kevin
The front desk receptionist when on the day I checked-in was very helpful and attentive.
Leisure Self
8/10
Excellent
28 Jan 2024
Guy
As stated all ready very welcoming and central in the shopping district of Taipei.
4/10
Poor
19 Jan 2024
Chan Foong

Not good experience

I think this hotel is haunted. I felt the ghost in my room, and I ran to the lobby! The lift also creepy, I had to try many times to close the lift, cause it kept opeing up. Anyway, the service is good
Self
10/10
Exceptional
17 Jan 2024
Stuart
@
Leisure Self
10/10
Exceptional
16 Jan 2024
micheal

Good value for the money

Excellent location!! Close to everything. Great hot water and Fast Wi-Fi. Easy check and check out service.
Partner
10/10
Exceptional
08 Jan 2024
Dennis
Very friendly and approachable staff; always willing to help and accommodate customer's request.
Leisure Self
8/10
Excellent
23 Nov 2023
Dennis
Affordable and convenient
Leisure Self
8/10
Excellent
21 Nov 2023
Kwai yin
Convenient, walking distance to night market and MRT station , next door has a good stall selling dumpling & Food .
Friends_and_family Friends
8/10
Excellent
04 Sep 2023
Hanyao
gòod
Leisure Self
10/10
Exceptional
19 Aug 2023
Airnangfa
อยู่ใกล้ximending เสาเขียวมาก ฝั่งตรงข้ามรร.คือ street art โลเคชั่นดี สุดๆ มีทั้ง7-11 และ familymart ของิน ร้านอาหารคือเพียบ สะดวกสุดๆ ห้องกว้าง สะอาด มีหน้าต่าง amenities คือเยอะสุดเติมให้ทุกวัน ห้องน้ำแอบเล็กไปนิด ไม่มีสายชำระ
ราคาดีสุดๆ แนะนำเลยค่ะ
Family
8/10
Excellent
30 Jun 2023
Kevin
Friendly staff
Leisure Self
2/10
Poor
10 Jun 2023
Mari
I booked other hotel on the same street but they transferred me here. At check in time, they upgraded bigger bed room completely. However the room was insanely small.

You cannot open your suitecase and sit on chair same time.

I felt this room is just for sleeping. Next morning I found a condom package at hidden spot.

There was 1 inch gap between door and floor. No pravacy.
Leisure Self
10/10
Exceptional
05 Jun 2023
SIANG
Excellent location. Close to everything.
Leisure Family
8/10
Excellent
23 May 2023
James
nice staff
Business Self
2/10
Poor
19 Apr 2023
Cindy
First disappointed of first day check in...they didn't stated to tell me my stay is at 94...n I Sept in .they asked go next few door.
Secondly reaching the 94 ..staff very rude n un friendly for our check in processing.very bad 👎👎👎 serving..will not back to stay this hotel .will not recommend..
4 day their air conditioning break down...n This staff super rude Miss Yu...
Partner
10/10
Exceptional
13 Apr 2023
Yun
There is a cracked area on the wall/headboard.

Also, I sighted a cockroach which I believe crawled in from the gap under the door.
Business_and_leisure
2/10
Poor
21 Mar 2023
Adrian

Just bad. Real bad.

The hotel was dirty. I killed 5 moths during my stay that made a home of bed and towels. The curtains haven’t been cleaned for few years, was scared to even touch them. Just a big no. On top of that it was crazy loud, not only outside of corridor but also inside, as someone decided to make a birthday party two rooms from me. And not gonna mention the fact that one night drunk man tried to break in into my room…
Self
10/10
Exceptional
08 Mar 2023
YING FOO
The hotel is near to many F&B
Leisure Self
10/10
Exceptional
27 Feb 2023
Chonghoe
Stayed here for 4 nights. Hotel location is excellent as it’s near Ximen station with plenty of amenities around the corner. Room is clean and of decent size for single. Staff are friendly and polite. Will return if I visit Taipei again.
Leisure Self
8/10
Excellent
16 Feb 2023
Virpi
Great location, walking distance to night life but far enough to be quiet. Really friendly service, loved the stay!
Self
8/10
Excellent
11 Feb 2023
Debbie Ee Min
the staff were very friendly and helpful. definitely the best part of the stay :)
Leisure Family
8/10
Excellent
20 Jul 2026
KENJI
立地、部屋、設備、接客どれも良かったです。
Self
8/10
Excellent
28 May 2026
Chun Hung
地點方便,價格不貴
8/10
Excellent
16 Apr 2026
Yuk Kan
좋아요
Family
8/10
Excellent
04 Apr 2026
MASATOSHI
建物自体は新しくはないでしょうけれど、共用スペースのエレベータや廊下はもちろん、お部屋の中も清潔感がありました。
シャワーの水圧やエアコンも問題なく、設備に不満はありませんでした。
毎日ミネラルウォーターが新しく置かれているのは嬉しいですね。
立地は若い方は間違いなく受け入れられる街ですね。
また家族連れでも夜市や遅くまで空いてる店が多く滞在に困ることはありません。
交通の便利さも文句なしです。
とても良い台北を楽しめました。
Family_with_children
2/10
Poor
21 Mar 2026
YUKIKO
The front desk staff were not always friendly. They kindly held my luggage before check-in, but they seemed very annoyed. Also, I waited at the front desk about 30 minutes before my 3 PM check-in time, but they let customers who arrived after me check in before 3 PM. It might depend on the accommodation plan, but it seemed like they were changing their treatment depending on the person. I felt that I and other customers who were patiently waiting were being neglected. It may be a reasonably priced hotel, but I don't think I'll be staying there again.
Self
8/10
Excellent
19 Dec 2025
YOU SHENG
入住過程順利,房間寬敞冷氣舒服。浴室的隔間玻璃有點老舊,金屬部分生鏽需要輕一點開關。廁所的衛生紙架位置比較反人體。除此之外房間整體是舒適的。
Business
2/10
Poor
14 Dec 2025
JUNYAN
スタッフの態度はよかったですが、ホテルの設備としては、人生最低レベルでした。
一人用の部屋にしたのですが、とにかく臭い。一晩水漏れは音がする。想定より狭い。
2人部屋はわからないのですが、、、

6/10
Pleasant
13 Dec 2025
Man Yee
房間及浴室有舊痕跡,抽濕較弱。
沖涼時,熱水夠熱,地理位置尚可。
Leisure Friends
6/10
Pleasant
30 Nov 2025
TAISEI
ありがとうございました。設備・サービス申し分ないです。
8/10
Excellent
30 Nov 2025
Tsz Ling
交通方便,地方清潔,舒適,但隔音可以再好些
Leisure Partner
2/10
Poor
24 Nov 2025
CHI MAN
空氣調節,温度太高,要一整晚才可調整到較低温度。
客房清潔欠佳,有少量螞蟻出現。欠缺保養設施。
Friends_and_family Family
4/10
Poor
23 Nov 2025
SEIJI
客室、スタッフは問題なかったが、夜中に騒いでいる客や、非常階段をドンドン歩く客がおり、寝られなかった。
Leisure Friends
4/10
Poor
23 Nov 2025
MASATOMO
夜中に利用客が大声で喋りうるさい!
2/10
Poor
22 Nov 2025
HUNGLUNG
不知道是不是發電機一直啟動,很吵齁齁齁的,無法好好睡覺,空調很冷,房間溫度20度冷死
8/10
Excellent
14 Nov 2025
Sheau Lian
櫃檯服務人員服務態度不錯.

不過,房間隔音差.
Business
10/10
Exceptional
28 Oct 2025
Tsz Kit
非常好
Leisure Self
6/10
Pleasant
27 Oct 2025
shyue_ jyh

員工好,在西門鬧區,價格親民,讚。以後還是會

客房還算乾淨,員工也親切,只是隔音设備太差,空調不錯,當然不能跟星級飯店比較,價格也親民。總歸ㄧ句還是會去消費。
2/10
Poor
10 Oct 2025
CaiTing
隔音真的很差 半夜隔壁在開門 會以為是自己房門被開 聲音超大聲 房間空間小 有異味
Partner
6/10
Pleasant
02 Oct 2025
Chi Ho
優點:十分鄰近西門町,購物飲食娛樂很方便;酒店室內共用地方及客房內的冷氣供應極之充足,對抗酷熱天氣;沒有交通道路噪音。

缺點:酒店装修陳舊,尤其是客房內裝修殘舊;客房與客房的隔音不足;星期日、一、二的房價合理,但星期六房價卻提升到2.13倍,考慮到殘舊的客房裝修覺得不合理。
Leisure Self
8/10
Excellent
12 Sep 2025
MEI SIM
喜歡床鋪整齊。酒店鄰近西門町商圈。
Leisure Family
8/10
Excellent
24 Aug 2025
Shih-feng

經濟實惠

價格實惠,寢具清潔舒適。在炎炎夏天的高溫下,空調非常涼爽,但可以自行調整個人合適的溫度。整體而言,符合我們的需求。
Friends_and_family Family
6/10
Pleasant
07 Aug 2025
Wing Ho
It would be nice if laundry room / laundry service is available in the hotel premises. They did provide adequate room cleaning service but the timing of doing so can be improved.

(What I have read in the \"note upon check in\" concerning room cleaning is around 3-6pm every day. However, their staff once press my bell and wish to provide cleaning service as early as 10am, which is out of my expectation. If you wish to wake up late in the morning, hanging \"Do not disturb\" sign before sleep is highly recommended.)
Leisure Self

Location & surroundings

Ximen Citizen Hotel
No. 72 Emei Street, 94, Taipei, Taiwan – China

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Ximen Citizen Hotel

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