Name: Ibis Abu Dhabi Gate
Address: Al Maqta Street, 222, Abu Dhabi, P.O.92156, AE

8/10

Excellent

18 Jul 2026

Raymundo Jr

Minimalist room design, complete facilities and amenities; big swimming pool, bar & restaurant, convenient store inside the hotel, even barber shop is available. Good breakfast, helpful staffs, free parking, quick check-in & check-out. A very good hotel overall and value for money.

Partner

10/10

Exceptional

05 Apr 2026

Kerry

It was a nice stay. The room was clean and comfortable

Partner

10/10

Exceptional

02 Apr 2026

Cecile

Excellent

Self

10/10

Exceptional

30 Mar 2026

Nida Calaycay

Yes the room is always clean and change the laundry evryday.

Self

6/10

Pleasant

21 Mar 2026

Naresh

In room wall color was not appealing

Partner

10/10

Exceptional

16 Mar 2026

Cecile

Very clean the room and friendly staff. I will rate excellent Hotel. I will recommend to all my friends. Thank you so much.

Friends_and_family Family

2/10

Poor

21 Feb 2026

Stuart

There is really not a lot of reasons to stay at this hotel. The water pressure is terrible and most of the time the water is scalding hot unless you let it run for several minutes in the sink. I ordered a bucket of ice to the room and they informed me that the cost is 20 dirhams ($5.45 USD). After almost an hour it did not come. I called and asked again. they again informed me of the cost. I offered no objection but still no ice after another 15 minutes. I went to the desk and asked them and they called room service and they told me that there was a charge...I said that I will pay just as I had on other nights. I went down a 2nd time and made a 4th request and for the 4th time they mentioned the price. after one and a half hours the ice was delivered and I was informed that I must pay. He said that while seeing me standing in the doorway with cash in my hand. There are many other things but it can be summed up with this...they don't seem to care and they don't think their guests can afford $5 for ice...so they just don't bring it.

Self

8/10

Excellent

04 Jan 2026

Jerico

Clean room and friendly staff

10/10

Exceptional

09 Dec 2025

Michael

Stayed for f1 in Abu Dhabi. Very surprised by the excellent quality of the hotel

Self

10/10

Exceptional

21 Nov 2025

Yoe

.

Business Friends

10/10

Exceptional

19 Nov 2025

Naveen kumar

Great

10/10

Exceptional

12 Nov 2025

Kyle

Room was nice and clean, amenities very good.

Business Self

8/10

Excellent

11 Nov 2025

Narayanadoss

Overall it is better

Business Self

6/10

Pleasant

03 Nov 2025

Senthilkumar

Room size

8/10

Excellent

05 Sep 2025

nadim

Just outside the city.peaceful.Good for family.Ample parking.

Business Family

4/10

Poor

25 Aug 2025

Mehdi

Nothing around the hotel and very expensive compared to other places . The breakfast almost double price compared to other hotel same range . Don’t recommend. And theres 2 buildings. When you which you get the old one when you ourchase with expedia .

Business Self

10/10

Exceptional

19 Aug 2025

Michael

Safe, clean, and friendly staff.

Business Self

10/10

Exceptional

16 Aug 2025

Ronaldo

Buffet 10/10

Leisure Partner

2/10

Poor

30 Jul 2025

salman

Front desk staff was extremely rude and unhelpful.

Leisure Family

10/10

Exceptional

30 Jun 2025

Faisal

Really helpful staff, some of the politest and most helpful in the UAE. Good convenient facilities and with the breakfast pre-booked great value for money. Breakfast had a lot of options and all really nice. We had an apartment room so came with a washing machine and ideal for a family stay. Conveniently located out of down town with easy links to major roads or major shopping malls, main mosque etc. Would use again and recommend.

Leisure Family

8/10

Excellent

12 Jun 2025

Susan

We arrived at 1am and check-in was fast and easy. Good breakfast, but busy and not enough staff to reset the tables as new guests arrive. Overall, a good choice for overnight stays close to the airport.

Leisure Family

10/10

Exceptional

10 Jun 2025

Sade

Great price! Very clean! $60 AED to Abu Dhabi airport, the people works there are very nice and helpful!

Leisure Family

6/10

Pleasant

01 May 2025

Jae Choon

Good!

Its fine, but window is not clean, kitchen tools are not fully furbished and not clean.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2025

Divay

Mohammed Saleh at the front desk made the check in process very comfortable for us. He is a very kind and polite person.

He accommodated the requests we made including the early check in.

Other staff members are helpful as well.

Leisure Family

8/10

Excellent

22 Feb 2025

Robert

Very nice hotel. Staff were amazing !!!

Business

6/10

Pleasant

17 Feb 2025

Mohammed

No help with the luggage's! Also remote areas .. no restaurant or other amenities ..

6/10

Pleasant

27 Jan 2025

Mohammed

The faucet was leaking and wet floor happened ..

8/10

Excellent

26 Jan 2025

Mohammed

Faucet leaking water and floor become wet! But the housekeeping was very prompt and cue that up! Very good service!

6/10

Pleasant

22 Nov 2024

David

Pool is covered in shade all day

Pool doesn't get any sun at any time in the day so the pictures are quite misleading. Room was nice.

Self

4/10

Poor

15 Nov 2024

Ghulam

Cleaning is very poor

6/10

Pleasant

13 Nov 2024

Mahendrabhai

Location

Leisure Family

10/10

Exceptional

18 Oct 2024

Kanwar

It was well maintained hotel. Multiple sitting areas and dinning options on property. Staff was really attentive. Really enjoyed stay

Business Self

6/10

Pleasant

16 Oct 2024

Carlos

We love it,however the room was super small and the fridge doesnt work..and the view that we asked for,it was hard to see the canal or the garden...we will come back and hopefully we will get the room that has better view

Leisure Family

6/10

Pleasant

09 Jul 2024

Zakir

The wifi connection inside the room was terrible always disconnecting. IBIS can always improve on that .
The Washroom sitting is very uncomfortable , and water comes out whilst taking shower and the complete area near the sink is water logged .

Business

6/10

Pleasant

03 Jun 2024

Mariam

The Expedia listing for this hotel is inaccurate. Make sure to contact the hotel ahead of time to make sure you know what you're getting in the room. I booked an apartment style room for 1 month for me and a family member who was in the country for urgent medical care. The listing says that the room comes with a Queen bed and a Double bed, but this is not the case. We found out on arrival that the hotel has no apartment style rooms with both a Queen and a Double. The hotel staff were nice enough to get a cot into the room, but this is not what I paid for. Not to mention that we had to deal with the added stress of not getting what we thought we were getting at an already stressful time.

The hotel staff are very friendly, but don't seem to know much and can't help with troubleshooting issues. They couldn't help us figure out how to use the washing machine in the unit (an obscure brand no one has ever head of and we had to look up instructions for on Youtube), they couldn't fix the TV after multiple visits from the in-house technician (seems really silly but remember we were there for a month and my family member was recovering from a surgery, so TV was a much needed distraction), and they couldn't help fix the Wi-Fi (which was inconsistent, SLOW, and wouldn't work if we went into the bedroom). Nothing against the staff, just think the property is badly managed, or maybe not prioritized because Ibis is attached to Novotel which is a 4 star property.

Leisure Family

10/10

Exceptional

16 Mar 2024

Ghazi

Very convenient, friendly and Quiet.

10/10

Exceptional

13 Mar 2024

Adama

Very good

10/10

Exceptional

18 Feb 2024

Gemma

Staff are polite.

Leisure Friends

6/10

Pleasant

14 Feb 2024

Verified traveler

The room not conducive for long stay, too small.

Self

10/10

Exceptional

13 Feb 2024

sunil

Bad wasn’t good. All else excellent.

8/10

Excellent

04 Feb 2024

Ahmed

Simplcity

2/10

Poor

03 Feb 2024

Harmash

The pictures and the stars given to the property is deceiving. The hotel is 1 star at maximum , charging high prices for broken beds and curved mattresses a price of high quality hotels. The room was very small and tight, I checked out in the middle of my stay and looked for a different hotel. It’s a ripoff for what a hotel should be. The AC was hot, the TV was smaller than an airplane TV, the furniture was not changed since 2012 or even before. I regret using this hotel, never again!!!

Business_and_leisure Self

2/10

Poor

18 Jan 2024

Abdullah

Stayed here one night despite booking a two night stay. The room was very noisy, the bed had one single pillow, the shower was leaking and had one towel! I called the room service staff around midnight and got no answer. The window was broken and had no handle to shut it! I spoke to the front desk staff in the morning and explained the situation and was tossed from one person to another. The staff told me a manager would talk to me after she leaves her meeting, which she did. The manager; Tatiana spoke to me and made it seem as it the guest responsibility for the maintenance of the room! Horrible experience all around. I check out immediately after the first night and vow to never use ibis on any trips. I’ve been at several Accor hotels in the past but this one was by far the worst. I never leave a bad review as most facilities make it right once an issue is brought to their attention. The staff and management cared less about the guest and played a defensive role rather than resolve the situations I will never be back and would not recommend the hotel. Abu Dhabi is a beautiful city. What a shame hotels like this aren’t maintained and where the staff needs education on world class customer service.

Leisure

4/10

Poor

07 Jan 2024

Mohmmad Hany

Suitable very short trip

Not clean and old
The breakfast was excellent

Business

6/10

Pleasant

19 Aug 2023

Darian

For the price it's nice

Leisure Partner

10/10

Exceptional

14 Jul 2023

ADRIANA

I was given free late checkout by the lovely Su at reception she was ever so gracious and very kind and helpful. I highly recommend this hotel!

Leisure Family

6/10

Pleasant

15 Jun 2023

George

Overall experience was good. However, worst part of stay was no hot water for showering on the 3rd floor. I figured it was temporary but I was wrong. No hot water the next morning as well.

Leisure Self

4/10

Poor

29 May 2023

Diana

This is not a hotel to spend your vacation, to me is a hotel to spend one night before boarding a flight. It seems like it is mostly for people coming for work, as I encountered many who were coming from work. The rooms are small and so are the bathrooms, outdated and not well talking care of.

Leisure Family

10/10

Exceptional

26 May 2023

Dana

good

8/10

Excellent

03 May 2023

Ashraf

Thanks.

Leisure Self

10/10

Exceptional

05 Apr 2023

sanyal

Well kept property

Business Partner

10/10

Exceptional

06 Mar 2023

Hamid

Price for quality is perfect

10/10

Exceptional

26 Feb 2023

Mirwais

Exceptional

Everything was exceptional. Beyond my imagination for 3* Hotel.

Self

2/10

Poor

04 Feb 2023

Hossam

Bad experience

Business Self

8/10

Excellent

25 Jan 2023

karni

Very big and comfortable one bedroom apartment. short drive from the airport. good breakfast. good value for money

althogh room was probably reserved including breakfat, an additional 120 for breakfast was asked during check in. We paid, unwillingly, and asked to get the receipt (to show expedia). We have been told that they can not give us receipt saying 120 was charged for breakfest (only a receipt saying we paid 120 extra for that night). didnt feel good.

Leisure Friends

10/10

Exceptional

21 Jan 2023

Mahmoud

Everything was good and great

8/10

Excellent

12 Jan 2023

Nedal

Good but room is small

Partner

8/10

Excellent

18 Dec 2022

Joel

Leaving Abu Dhabi

Affordable, friendly and close to the airport with nice restaurants in the hotel.

Self

8/10

Excellent

03 Dec 2022

Lisa

Comfy room for staycation

Nice clean room for quick staycation. Bathroom a little small but just nice for average size person. But the distance is quite far from city centre (about 20 mins drive)

Friends_and_family Family

8/10

Excellent

07 Nov 2022

ISTVAN JOZSEF

Quick access from and to the airport as it is located half way to \"downtown\". An additional coffee machine would improve the breakfast experience.

Business

2/10

Poor

05 Aug 2022

ian

Average room

The room had 2 flat pillows, no milk but creamer. I tried to check out early and they still charged the full amount including breakfast that I was not to have. I will never stay there again

Business

8/10

Excellent

18 Jul 2022

Sharmila

Confortable rooms, good breakfast not that good amenities. One has to buy toileteries. Only soap is provided.

Leisure Partner

6/10

Pleasant

04 Jul 2022

Hajar

Ok hotel

Leisure Family

8/10

Excellent

01 Jun 2022

Yahya

It is my first stay with IBIS hotels l. The hotel has Excellent staff. They are very polite and helpful. The house keeping staff were really excellent taking care of all details.

Friends_and_family Family

10/10

Exceptional

16 Mar 2022

Shahid

It’s amazing

Business_and_leisure Family

8/10

Excellent

12 Mar 2022

Roger

Pool was out of order and the hotel itself didn’t have much to offer other than a clean, pretty good room. I was lucky I went to visit family so I had things to do, had I been a tourist on my own I would’ve been very dissatisfied and probably would’ve left

Leisure Self

4/10

Poor

11 Mar 2022

Verified traveler

It's extremely no frills

Had to pay to hire cutlery. The room is beyond basic. I wouldnt stay there again. The price for what it is, is far too expensive.

Business

10/10

Exceptional

13 Feb 2022

mohamed

It was great but the location too far

Leisure Self

6/10

Pleasant

25 Dec 2021

Adel

Un competent stuff.

Room services assigning non competent persons .why,?
1- Requesting my room to be cleaned three times during my stay in different daily basis.
2- hanging my tee shirt to get dry in the bath room in the morning ,returned back afternoon it was lost.
2- one tee shirt was rupture from the
Room cleaning gay .why? And How?I dont know.

Self

10/10

Exceptional

02 Dec 2021

Henry

Hotel with efficient team

The service provided by the team at the Ibis were very friendly, polite and efficient.

The housekeeping team topped it off - Suroj, Asish and Dhival were excellent.

The security team was very warm and friendly particularly a gentleman from Africa who always had a smile and he’ll always wished you a good day or good night - what a fine young gentleman.

Mohammad and Mary from reception were very efficient and helpful.

The room needs a bit of touch up (the floor boards). Gym is excellent - airy and large with good equipment.

Keep up the good job.

Self

4/10

Poor

28 Nov 2021

SALEM

The hotel is good

Business Self

8/10

Excellent

27 Nov 2021

Henry

ibis Abu Dhabi Gate

The security, housekeeping and reception staff were amazing.

They were all very helpful particularly the housekeeping team.

Self

2/10

Poor

23 Nov 2021

Sagal

The reviews to carry my bags from the taxi, so I had to do it by myself.

Expedia charges my credit for my 2 nights stay AND the hotel ALSO charged me the same amount again. This is very unprofessional!!

Business_and_leisure

10/10

Exceptional

10 Nov 2021

Sulyman

Nice reception and link to parking garage

Leisure Family

8/10

Excellent

29 Oct 2021

Richard

About what you expect at the price

Does exactly what you would expect at the relatively low price paid. Breakfast was good with helpful staff. Room was very basic but shower was good.

Partner

4/10

Poor

21 Oct 2021

Salah

no soap in the bathroom shower head broken

Business Partner

10/10

Exceptional

13 Apr 2021

Verified traveler

I am a regular guest of Ibis hotel. It s my go to hotel. Always clean and comfortable with great helpful staff. Strategic location. Highly recommended

Business Self

8/10

Excellent

08 Mar 2021

Verified traveler

Clean & quiet, little far from downtown. Staff is great.

Business Self

8/10

Excellent

28 Feb 2021

Nauman

ibis Abu Dhabi

Overall a good experience as far as the value for money is concerned. The standard of cleanliness was remarkable. However, the house keeping especially the replenishment of the toiletries was lacking.

Business

4/10

Poor

24 Feb 2021

Verified traveler

Do not trust your reservation details. We booked two beds and got one and were give roll a way. Several rude staff members and seversl great ones. Bar was nice. The bed was my major issues as the hotel would not help with it any more than a bad roll a way.

Business Friends

4/10

Poor

22 Feb 2021

Sanjiv

Ibis Stay

It was a very basic room with no frills. the TV was like a big mobile screen and cleanliness of room questionable, there were cob webs in the room roof, looks like no one cleaned it for some time.

Business

4/10

Poor

14 Feb 2021

Ali

Everything is fine

Friends_and_family Family

10/10

Exceptional

16 Jan 2021

Fadi

Great getaway

Very clean and comfortable rooms. Easy access to very nice restaurants and especially the Belgian cafe. Everyone was friendly and helpful making us feel very welcome.

Partner

4/10

Poor

29 Aug 2020

Yvette

Did not like that you have to pay for everything. We moved from the Novotel side where we had slippers, and left them there thinking it wouldn’t be a problem to get new ones. I was wrong ... they were chargeable. The room was also very small for my family of 5.

Friends_and_family Family

4/10

Poor

05 May 2020

Verified traveler

I am a regular weekly customer at ibis, this week at the usual Check in, they retrieved my information and still they got the wrong nationality and phone number in my file. A process I would assume should be very smooth by now after months of weekly check-ins. Then i went up to my room to find out garbage everywhere in front of the doors and the elevators as if they dont have housekeeping services or the place has been left out for ages. The next morning the garbage was still there and the smell was horrible! I complained to the receptionist upon check out and he Couldn't care less. This hotel used to be one of my favorites and i used to come every week. This time it was a big disappointment at the least!!!

Business Self

2/10

Poor

27 Feb 2020

Verified traveler

Ratings is not accurate , cleanliness and conditions of hotel reflect a 1 star rating

Business Partner

10/10

Exceptional

15 Feb 2020

Michael

I had a suite and it was absolutely fantastic! Furniture was comfortable. Kitchen was well equipped. View was nice. I complimented the staff on the room being modern and well equipped. After thousands of hotel stays, I finally found perfection!

Business Self

8/10

Excellent

20 Jan 2020

Verified traveler

Good value with pretty good facilities. Friendly staff.

Leisure Partner

8/10

Excellent

19 Jan 2020

Verified traveler

Far superior to the usual Ibis. Clean, modern, good facilities and excellent staff.

Business Self

8/10

Excellent

16 Jan 2020

Verified traveler

Staff fantastic, great gym, and very clean. Room basic but all we needed for our one nights stay

8/10

Excellent

03 Jan 2020

Colin

Very nice location

Partner

10/10

Exceptional

23 Dec 2019

Zaid

This was a great hotel to stay and has a great bar in the ground floor

Business

8/10

Excellent

02 Dec 2019

Verified traveler

Rare location but a good Hotel midway between Yas & Downtown

Friends_and_family Family

8/10

Excellent

27 Nov 2019

Verified traveler

Swimming pool is good . Facility okkkkkkkcccccccvvv

Business Self

10/10

Exceptional

16 Nov 2019

Verified traveler

Amazing property to relax! Best you can get for this price.

Leisure Self

8/10

Excellent

16 Nov 2019

Verified traveler

Very friendly staff. The rooms are nothing fancy but are clean and good standard. Comfortable beds. The shower was unfortunately not hot.

Business Self

8/10

Excellent

12 Nov 2019

Verified traveler

The hotel itself was very nice for a 3*. I’d say it’s probably closer to a 4*. Unfortunately the breakfast items that should’ve been hot were stone cold.

Business Self

10/10

Exceptional

05 Nov 2019

Bilal

Excellent hotel with all the basic amenities. Staff was very polite and hospitable

Leisure Partner

10/10

Exceptional

14 Aug 2019

Ghassan

Excellent choice of hotels