Name: Ona Aucanada
Address: D'Es Mirador, 5, Alcudia, 07410, ES

8/10

Excellent

05 Jul 2026

Frances

We arrived late to fine the hotel locked up. I had completed online checkin in advance and messaged via hotels.com to let them know we would be arriving late but not heard anything back. Hotels.com info stated reception until midnight and 24 hour assistance but at 2315 all locked up and dark. I called the number on hotels.com and got the ough to a central reservation number who were no help. I than called the 'only in emergency' number on the door and got a night porter who told us how to access the apartment. It was a little inconvenient but no harm done.

The apartment was good. Good beds, hanging space and good in-room facilities. I liked it. It was clean and had outdoor furniture. We were ground floor and unfortunately didnt have a view but it was quiet and comfortable. Some rooms would have very nice views. The apartment was spacious as was the terrace.

Breakfast was pretty good, the selection on the 'treat trolley' varied each day, fresh cookies, doughnuts and cava were what we experienced. The coffee was good. It was difficult to find somewhere to sit in the shade at peak breakfast time but we always managed in the end.

Didn't use the pools but looked ok, we rented beach towels we went out for the day. Location is up a hill, we never struggled to find free parking. Overall, I liked it and would go again.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Paloma

Location is good and staff is nice but not really helpful.
1. The smell coming from the shower in the main washroom was unbearable. You could smell it from a mile away. It smelled like dirty old water stuck in the pipes. We couldn’t even open the bathroom door to try and not let it out. 7 of us ended up having to share the small tiny bathroom downstairs. This issue was not new to them, they knew before we got there and still decided to rent the apartment. We complained multiple times and they send staff but with no resolution; the maintenance staff said we had to wait for the city to come clean the pipes and that could take months.
3. After all the inconvenience, we asked for a 1hr late check out (11am vs 10am like most hotels) and they refused because new guests were coming… so they were renting that apartment again, even knowing of the issues in the bathroom and horrible smell.
2. They wouldn’t give us more than 1 towel per person and were strict about it even when we kindly asked and could see a room FULL of towels by reception.
3. Requested a crib multiple times before arriving and it wasn’t there when we arrived.
4. Pool closes at 7pm while the sub goes down at 10pm.

Breakfast is okay, for an extra fee. Pools are okay too.

Amenities (garden area) are nice but there’s bird poop everywhere and they don’t seem to clean it (at least from what we saw after a week there).

Family_with_children

6/10

Pleasant

26 Apr 2026

Elizabeth

If you want to have a holiday here at Easter be mindful that they don’t see it as a part of the main holiday season; more maintance season for them. Half way through our stay the bar was closed. We had areas of the pool sectioned off to paint the area. We had no notification. They had decided to renew all the sofa beds so there were numerous mountains of broken furniture everywhere. On our arrival they were asking €10 per day to park your car. A hidden charge that I didn’t appreciate. Given the location of the complex to amenities, this was unfair. Off site parking was then at a premium, and the grounds empty. I must be not the only one who thought the prices were unjust. But the rooms were clean, laundry renewed regularly. The size of accommodation is ideal.

Family_with_children

10/10

Exceptional

23 Feb 2026

Lee

Luvly place. Friendly staff and clean.

Partner

8/10

Excellent

07 Feb 2026

Robert

Staff were friendly, helpful and efficient .

Leisure Partner

10/10

Exceptional

19 Dec 2025

Christopher

10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning
Thank you for a great stay

Friends_and_family Family

2/10

Poor

25 Sep 2025

Amit

Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself.
A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C.
Dirty towels were part of their \"amenities\".
We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to \"take it up with Expedia\".
The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea.
On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful \"they did not charge a penalty\", and that's their final stance.
Disappointed.

Leisure Friends

8/10

Excellent

09 Sep 2025

Iulia-Octavia

A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors.
But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.

Leisure Family

10/10

Exceptional

12 Aug 2025

lilia

Great

8/10

Excellent

18 May 2025

Debby So

Loved the buffet breakfast and hassle free check out.

Leisure Friends

6/10

Pleasant

01 Jan 2025

Nancy

The room was fine, property great. I did not appreciate a staff member that serviced our room leaving a cigarette butt on the counter. We paid for the breakfast package. The hot food was rarely hot, mostly just barely warm. No one wants luke warm eggs, hashbrowns, etc. If the items had been hot, the breakfast would be good.

Leisure Family

8/10

Excellent

23 Nov 2024

Nicholas Peter

A lovely week in November.

Property was quiet and the staff we engaged with were friendly and polite.

You need a car really for this one.

Only disappointment was no oven in the kitchen as we do self cater but we did manage ok with the hob & microwave.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Deborah

For us, being away from the resort areas of Port Alcudia / Alcudia was a priority. We loved our evenings sat on our balcony with a sea view and cocktails and the peace that comes from being away from the hustle and bustle of the shopping areas.
The cook needs to learn that some English people do speak Spanish, so when makes up her own version of cocktails and comments to her colleagues that the we don't know any different is not as funny as she thinks. Her generosity with the free pouring of booze makes up for her rudeness... Kinda. Breakfast is good value for money, but don't expect hot fried eggs, or a full cup of anything to drink.
The apartment was clean, tidy and well equipped, even if it took us 4 days to find the kettle. turns out it's worth forcing that one cupboard door that doesn't open.
Shower was great, although I'd say the hose and head are ready for an upgrade in apt 105.
Overall great value for money and we intend to return, but will be upgrading to a villa for the late evening sun that the apartments don't get.

Leisure Friends

6/10

Pleasant

05 Jun 2024

Reid

Room smells of raw sewage, advised reception but nothing was done

Leisure Family

8/10

Excellent

25 Aug 2023

Remi

We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews.

We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience.

Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all.

We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.

Leisure Family

8/10

Excellent

03 Jun 2023

Karen

First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine \"hola\".

You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach.

The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely.

Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want.

There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab.

Would I stay here again \"Yes\"

Leisure Friends

8/10

Excellent

08 Mar 2023

Verified traveler

Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.

Friends_and_family Friends

6/10

Pleasant

21 Feb 2023

JULIE

Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.

Leisure Family

10/10

Exceptional

15 Aug 2022

Siobhan

Stunning accommodation, lovely pools

We had a wonderful stay at this resort.

For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant.

The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries.

It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.

Friends_and_family Family

10/10

Exceptional

18 Dec 2021

Chris

Good stay

Pleasant stay. All good

Business

10/10

Exceptional

29 Jul 2021

Verified traveler

We loved it so much we decided to stay for another 7 days. The only thing I would criticise is the bad breakfast. Powdered eggs are not for us.

Leisure Family_with_children

8/10

Excellent

10 Jul 2021

Verified traveler

The property is a little older, but it was pretty clean, and the hotel reception staff was super friendly and helpful and very quick in their responses.

Leisure Family

10/10

Exceptional

10 Mar 2020

nick

Great stay!

Great apartment and place. Would highly recommend. Priceless view from the balcony. Swimming pools could have done with a clean, however they are not heated and not really warm enough to use, being off main season in March

Friends_and_family Family

10/10

Exceptional

20 Sep 2019

Zbynek

Recommended!!!

Good service and location. Great comfort in the separate houses for each family or group.

Friends_and_family Family

8/10

Excellent

06 Jun 2019

Verified traveler

The staff were really helpful and the food was good. The apartments were clean and adequately furnished with well equipped kitchens. The only criticism would be that the pool area wasn't cleaned during our week long stay and spilt drinks remained sticky on the floor. Parking was a challenge as you had to negotiate trees at the back of the apartments we stayed in.

Leisure Family_with_children

4/10

Poor

21 Dec 2018

Jason

Didn’t end up staying...

I booked this place at 1400hrs, just before boarding a ferry from Barcelona to Palma so had no signal until I arrived in Palma at 2000hrs. We arrived at the hotel at 2100hrs but it was all closed up. I called the number and there was no answer so spent the next hour trying to figure out somewhere else to stay.
I’ve stayed here previously and it’s quite nice but please please call them before you arrive so you can figure out the key collection.

8/10

Excellent

08 Dec 2018

Verified traveler

Great place to stay. Parking with the trees a little difficult - ended up parking on the street.

Leisure Partner

10/10

Exceptional

19 Sep 2018

Verified traveler

Lovely little get away

The hole experience was great. Polite helpfull staff. Lots to off bar restaurant 3 different pools. The apartments were well equipped. The beds were great. Even the welcome pack that the provide is great. But it's up a steep hill. An that's the only issue I had with the hole complex.

10/10

Exceptional

31 Jul 2018

Emma

A lovely property with lots of space

The home was clean and very comfortable with air conditioning. A car is required though as the nearest shop is a 10 minute drive.

Family

10/10

Exceptional

19 Apr 2018

Verified traveler

Clean and in a very good location

Staff brilliant and in a very good location very good for families with children.

10/10

Exceptional

06 Aug 2017

Tracy

Little Gem

We absolutely loved our stay at the Ona Aucanada Club, on arrival the reception staff where warm and welcoming and very friendly,
Our apartment was superb, exceptionally clean, spacious and bright, excellent fitted modern kitchen all appliances sparking, loved the fact we had a washing machine!
Bedrooms were good size with clean fresh bed linen
Large living room/dining room, and a good size balcony to sit on in the evening
3 great fun pools and a jacuzzis the whole area kept to a really high standard
Only complaint was the restaurant which was handy however very slow service, kitchen staff squabbling with serving staff very loudly making us feel uncomfortable
This could be sorted, will definitely go back

10/10

Exceptional

03 Jul 2017

vic

Lovely peaceful apartments with great views

You definitely need a car to stay here or otherwise be happy to get taxis and as long as you are aware of that it's a wonderful place to stay. Lovely accommodation with fabulous views from every angle. Comfy beds and a decent travel cot with proper mattress. Lovely big outside terrace on ground floor apartments. 3 lovely pools including a great kids pool, never busy and always beds available. Decent restaurant if you want to eat on site. We went to Alcudia port must evenings which is fabulous for children but also Visited the old town and Pollensa port. Be warned that parking in Alcudia on an eve can be tricky. We had issues getting our apartment cleaned the first few days but this was resolved.

8/10

Excellent

07 Jun 2017

Verified traveler

Lovely little place

This was one of the nicest apartments we have stayed in as a family. Two good sized rooms and lovely living space and plenty of room to store things and put things. The hotel staff were great and happy to help, and if you don't mind a walk this is in a nice location also. We didn't rent a car but did use taxi services- which didn't work out too expensive either. If I was going to say anything negative it would be that there is no where for children to play when not in the pool. I had two boys with me wanting to play football etc and there just isn't anywhere.

Family

10/10

Exceptional

23 May 2017

Jessica

8 staying

The apartment was ideal, perfect clean and tidy. With 8 of us going and not having to fight over sun loungers by the pool you cant fault it. The bar staff could have been a bit friendlier everything seemed to be a bit of a chore for them. And heart attack hill up to the hotel was enough to put you off leaving the hotel. Maybe next time hiring a car would make it alot easier to see more of the local area. Overall we were very impressed by tbe hotel and there isnt one of us who wouldnt return.

Family

8/10

Excellent

28 Apr 2017

lizzy

Expedia and the hotel debited our account for acco

Okay hotel. My husband and I have stayed here before a couple of years ago and as we now have a one year old, we thought it would be great to come back to where we knew. Shame the reception was closed when we arrived and we had a phone to ring the emergency number to get room keys. Then dust under the beds. Smelling toilets but they came and sorted it. I'm home now and they have debited my account for the accommodation and Expedia have too. Let's hope they reimburse soon or we wouldn't go back to either businesses.

8/10

Excellent

31 Dec 2016

Jason

Quiet location away from main resort area. Domestic services excellent, rooms very clean and spacious.
Apartments are away from the main resort area up a hill; a car is recommended.

Family

10/10

Exceptional

22 Nov 2016

Tara

Clean little apartments

Nice place with nice amenities. We were only 2 people and got a 4-person apartment and it was a little expensive for what it was but for 4 people this would be great. It's a little hard to find but overall I recommend it.

Partner

6/10

Pleasant

07 Aug 2016

Ash

Average hotel

Decent rooms, good view, average pool. Breakfast needs improvement.

Family

10/10

Exceptional

17 Nov 2015

Robert

Lovely place would use again

Family

8/10

Excellent

17 Sep 2015

Camellia

Great, relaxing stay

Wonderful booking, got unexpectedly upgraded to a villa! Villa is absolutely beautiful, spacious, with great views. Pool areas are nice, actually got proposed there during sunset! They were nice enough to send a complimentary champaign. It is a little more up in the hills so it is better to have a rental car.

Family

10/10

Exceptional

11 Jul 2015

Martin

Nice hotel away from the centre of Port D'Alcudia.

excellent holiday made especially good by the friendliness of the staff in particular Fabricio on reception who assisted us in resolving a problem we had with the booking and the gentleman behind the bar (we did not get this as he did not wear a badge with his name ) who always made is very welcome in the bar without being \"in your face\"

Family

4/10

Poor

23 Jun 2015

James

Nice hotel, but watch your stuff!

We booked this hotel to attend a party with friends who had a house by the sea in Alcanada. The hotel seemed pretty close to our friends house.

It's an apartment hotel. Each apartment has two double bedrooms and a kitchen and bathroom. Then there are several pools and a central reception and restaurant.

The apartment was comfortable and clean. The restaurant was also pretty good.

Two things that dominate the rating.
First, be aware that the hotel is at the top of the hill. Our friend's house was by the sea and although not far, the sea is 320 steps away. Not great fun in the heat.

Second, we were burgled During our visit. There was no break in, so someone had access to a key. There is a safe in the room - use that. We foolishly didn't, and it spoilt our stay.

10/10

Exceptional

15 May 2015

Dave

Excellent value for money

Very clean, comfortable accommodation in s great location for those who want to be a little bit out of the main area. It's close enough to walk in but far enough away to be quiet at night.

8/10

Excellent

28 Apr 2015

Verified traveler

peaceful hotel in pleasant location

This was our second trip to this hotel
The facilities have improved since last year.
The restaurant menu was more inviting and the small welcome pack made a good impression!

8/10

Excellent

09 Nov 2014

Cycling Mad

A great surprise

On arrival were were allocated a very spacious 3 bedroom apartment with stunning views of the surrounding area. The apartment was not only enormous but very clean and with good facilities. We had three balconies and a roof space. We were on a cycling holiday and after a long day in the saddle it was fabulous to sit on one of the balconies to soak in the views.

8/10

Excellent

08 Nov 2014

Martin

Great complex overlooking bay.

Pleasantly surprised. Good location overlooking the bay. Accommodation spacious and well-appointed

Family

8/10

Excellent

02 Nov 2014

Kate

Lovely views.

Good family hotel, nice and quiet. Be prepared for a 20 minutes walk to the harbour.

8/10

Excellent

08 Oct 2014

Verified traveler

Short family break

Stayed in Aucanada Club for 5 nights while taking part in Ironman Mallorca in Alcudia. Staff were friendly, apartment upgraded on arrival and facilities adequate. Would I go back? Yes it was cheap enough and pleasant if you don't mind the 20 ~ 30 min walk into Alcudia or are prepared to just use the hotel facilities.

8/10

Excellent

03 Oct 2014

Verified traveler

Great place bad internet services

Great hotel with exception of internet connection services. You have to pay for your connection and the code is valid for only one device. This means that only one person can use this code for its one device. If you want to connect X more devices you have to pay X more fees.

10/10

Exceptional

19 Aug 2014

Chris

Lovely accommodation in great part of island

a superb base to explore that northern part of the island, accommodation great and extra entertainment on the hotel site was an added bonus

8/10

Excellent

08 Aug 2014

td

Great staff, small friendly place

We enjoyed our stay at these apartments. Everything you need in the apartments, microwave, toaster, washing machine, airer. Only downside was that it was quite a long walk into town & as there were 5 of us the taxis only took 4. No supermarket nearby either. Nice quiet location, no fighting for sunbeds.

10/10

Exceptional

13 May 2014

Verified traveler

Top place to stay!

Super friendly staff and spot on accomm! Loved it thank you! Would highly recommend and would stay there again!

10/10

Exceptional

13 Apr 2014

françois

Amazing location . Beautiful setting. Excellent st

Very relaxing, good walk into port and restaurants. Pools just opened for the season . Stunning location . The downside was no local shops to stock up. Maybe hotel could offer this service

8/10

Excellent

11 Apr 2014

Mike C

a fine place in a great location. couldn't get a booking to stay longer!!

8/10

Excellent

10 Apr 2014

Nicola

Excellent value for money.

We booked a two bed room apartment and were pleasantly surprised at how clean and well equipped it was, especially for the money we paid. The apartment is in a lovely complex with beautiful landscaping, a gym, restaurant and three smallish swimming pools, which were never over crowded. The apartment is just outside the port of Alcudia in a mainly residential area and a car is really needed to get out and about. This suited us though as we hate to be in a tourist hot spot and ventured far and wide into the beautiful Majorcan countryside. Possibly the only taint on an otherwise idyllic stay is the approach to the apartments, which passes an old, rusty disused power station but this does serve as a useful landmark when trying to find the apartments. Look for the two chimneys! All the staff were friendly and helpful and we we would definitely stay again.

6/10

Pleasant

28 Dec 2013

Shu-hua

nice ocean view

The quality is worth for what I paid.

Family

10/10

Exceptional

04 Nov 2013

Verified traveler

October holiday with the family

A great week away, lucky with weather for late October, sunny and warm all week. Accommodation superb, very pleasant low key entertainment, staff all very friendly and helpful. Children loved the swimming pools, although a little on the cold side! Good base for exploring the island, hire car was useful.

8/10

Excellent

15 Oct 2013

Kitkat

Quiet appartment

A pleasant stay, end of September so quiet and restful. Car was essential as very little in walking distance. The apartment was clean but furnishings were a little tired and in need of an up-grade although all were serviceable and quite comfortable. Towels were changed 3 times during the week but not the sheets!! Extra charge for that! The pool was clean and there were plenty of loungers available. A gym and spa were available on site although we did not try them. Staff were friendly and helpful. We were on the ground floor so had a large terrace, upstair flats only had a small balcony. Altogether a good place to have a quiet, no frills break and would book again.

10/10

Exceptional

06 Oct 2013

bernard

Great family accommodation

Great family accommodation. Safe, clean, well appointed appliances. Air conditioning worked very well in significant humidity.
Located a little far from the beach but that added to the security.
Internet service was the only negative. Slow and expensive wifi. For accommodations of this calibre the wifi should be included and high speed. A business office guest use would be welcomed.

8/10

Excellent

25 Sep 2013

Dan Chen

Very large and comfortable suite, fully equipped

Family

10/10

Exceptional

21 Sep 2013

Verified traveler

Very quiet best for adults

A little tired but staff very friendly and helpful . Would recommend hotel . 20 min walk to port quite steep hills not for the unfit .

8/10

Excellent

06 Sep 2013

Verified traveler

Lovely villas

The hotel was very clean and lovely. Its about 15 minutes walk from town, which was ok but a bit far. However, cab rides were cheap at 5 euros for four people, mainly for evenings as walking into town was fine. The hotel staff were helpful and lovely. There were 3 lovely pools, which would cleaned every night and there weren't that many people around the pools.

The coach dropped us off at the bottom of a hill as the road was too steep to get up. But once all our luggage was there it was fine, and if you are dropped off in a minibus they take you up the hill.

The only downside was their wi-fi internet, which you have to pay for, which isn't overprice but is advertised as across the entire complex...although not if you want to use it in your villa and only one person at a time can use the username and password they give you. It would have been fine if they had said all of this.

8/10

Excellent

08 Aug 2013

Ian

Loved it!

The room we stayed in was clean and it looked freshly painted. Room service could have been better we went out on the day the cleaners came How.e we we h Wardly noticed any difference. We would go back again and again. The photo is the view from our balcony.

10/10

Exceptional

09 Jun 2013

Shaun

Good villas at this hotel which is a great base

We booked as a late minute May half term holiday to get some sun so hadn't done much research. When we arrived we were allocated a 3 bed villa facing the bay. Couldn't have been better for us and our 3 children aged 7 to 11. They enjoyed the pool every day although the water was still cold. We had breakfast and evening meal once and enjoyed both times. Every day we bought fresh baguettes from the same place that breakfast was served as we preferred to start the day sitting on our small sunny terrace. We had a hire car and I wouldn't have liked to have had to walk to the nearest sandy beach in alcudia with the kids and beach gear. Hotel did organise some activities but there were not many people at the hotel and not something we were interested in either. Did have a sports massage which was lovely.

10/10

Exceptional

15 May 2013

Verified traveler

Ideal stay for IM70.3 Mallorca

I was very impressed with this hotel, the apartment was ideal for 2 of us with our bikes. The staff were fantastic and the restaurant would put some posh London eatery's to shame.

10/10

Exceptional

27 Apr 2013

Traveller

Very good stay

Very good hotel, clean, comfortable with family atmosphere. Very tasty food in the restaurant. If returning to Mallorca will definitely stay here and recommend to others.

Family

8/10

Excellent

15 Apr 2013

Robby

great value for your money

We stayed here in april for 3 days (3 kids). location : very quiet. A bit far from the seaside but with a car that is not a problem. hotel and service : hotel is renovated an has a very friendly and helpfull staff : thymbs up. Nice pool. rooms : are also renovated and are big (also two big flatscreen tv's). We had a great time here.

Family

8/10

Excellent

21 Mar 2013

Annie

Nice apartments, location not so good.

Reception staff Fabricio (not sure of spelling, my apologies for that) and Maria, were particularly helpful with directions and suggestions for getting the most out of our stay and seeing the highlights of Majorca. Be warned, the island is very popular with cyclists at this time of year and driving around some of the mountain roads can be precarious enough, without a cyclist coming in the opposite direction at 80kph!
The apartment was spacious, had everything that we needed, hairdryer, iron etc, microwave, fridge/freezer, the only negative for us was the location, so far out of the main Port of Alcudia, expect to pay around 5 euros for a taxi into the port,

8/10

Excellent

07 Nov 2012

Mr Stone

Needs and update but comfortable!

We enjoyed our saty at the Aucanada club, however our apartment was a little out dated and we felt that it was a lttle ill equipped in the kitchen. While we were there the aprtments at the back of us were being gutted and renewed and this made some obvious noise but it wasnt too bad. That's the only downside though, the receptionists were extremely helpful and spoke perfect English (one I heard speaking both German and French too!!) The apartment was cleaned twice a week and it was comfortable, kitchen was a little small especially when trying to sort dinner out. Location is good if you want a quiet location but a little too far to walk into Port de Alcudia everyday, then again its a nice distance if you have a car. The pools were clean and my boys enjoyed them eventhough they were cold at this time of year (October).

Family

8/10

Excellent

01 Oct 2012

Rhiannon

Great quiet hotel

We wanted a quiet, self-catering apartment and we got one. We did not want any 'entertaining' and therefore didn't go to any and were pleased not to be disturbed by any excess noise. The area around the hotel was in a residential area with a 20 minute walk to the main resort (uphill on the way back). You could walk to the sea in 5 minutes if you found the access between the houses though. The hotel advertised excursions from the hotel but as we hired a car we didn't go on any of them.
The apartment exceeded our expectations in terms of size. There was a kitchen which was fairly well equipped for self-catering (although it had microwave but no oven, no vegetable peeler but they did provide washing up liquid, cloth, sponge and even clothes washing liquid for the washing machine). The sofa in the lounge was comfy. There was a large balcony downstairs (sea views - although a little distant) off the lounge and another balcony off the double bedroom upstairs, there was also a second bedroom with a single bed (as well as a sofabed in the lounge). There was a full bathroom upstairs (very poor water pressure though) as well as a downstairs toilet.
The apartment was cleaned twice in the week and the towels changed each time but the bedding was not changed. There were air-conditioning units in each bedroom and in the lounge.

10/10

Exceptional

27 Apr 2012

dave

short stay

appartment was better than expected. it was clean and was well equiped (only thing missing was a kettle). adjacent appartments were still being renovated but this was not a problem. pool area was very good. supermarket was still under construction. this will be a very nice complex when it is finished.

8/10

Excellent

18 Apr 2012

Stig

A good base for a visit to Northern Mallorca

Stayed 3 nights at this apartment hotel to tour the area with a car. Staff was very helpful and \"upgraded\" us to a larger nonrenovated apartment since I did not like the smell of the newly painted room (had a cold). the old ones are quite nice anyway and had all we needed to make food etc. Price was very reasonable in this off season. Only small remark that security locks could be updated on first floor - but it felt like a safe area.

6/10

Pleasant

20 Mar 2012

Verified traveler

Aucanada Club

Was a good amount of space for the cost but the room was advertised with free WiFi but this was not the case, which was quite a disappointment.

8/10

Excellent

22 Oct 2011

Verified traveler

Clean & comfortable

Aucanada Club was a pleasant apartment for our stay. It was clean, comfortable and the staff were very helpful. Our receptionist managed to resolve a mix up with our airport transfers for which we were very grateful!
The pools (all 3 of them) were clean and inviting but quite cold, however, we did visit in October.
The beach and shops were about a 20 minute walk away (3km) but this wasn't too much of a concern for our group, although, those in wheelchairs or buggies would probably be advised to look for accommodation closer to the Port of Alcudia. There is bus service which takes you into the port area and Alcudia old town if you don't fancy the walk.
One word of caution - there is another hotel close by named Aucanada Apartments and Transunion (the airport transfer service) confuse the two regularly so it is possible you may get dropped off at the wrong hotel/apartment!
Overall though, a very pleasant stay and we would stay at Aucanda Club on future visits.

10/10

Exceptional

17 Sep 2011

sadia

sadia

the hotel was very nice but the bad sow not converts a mean the metres are very bad the rest was good they where very friendlily it was nice I like to go back if the metres are new or good to slip
thanks for every think

Family

4/10

Poor

26 Jul 2026

Pedro

Suciedad, bichos, muy deteriorado y con faltas de mantenimiento.
El desayuno excelente.

10/10

Exceptional

18 Jun 2026

alexandra

Week end entre copines parfait
Belle piscine avec vue sur la mer
Restaurant très bien
Appartement conforme à la description et à nos attentes
Beaucoup de taxis à toutes heures via une application

Friends

6/10

Pleasant

16 Jun 2026

Sandra

Le personnel de l'hôtel est sympathique et professionnel cependant il n'y a pas de sauna comme annoncé sur la description et les navettes annoncées 24h/24h sont payantes au même titre que les Taxis.
L'Hôtel est excentré, bien pour les séjours reposants mais si vous souhaitez voir le pays et la ville, il vous faudra de bonnes jambes ou prendre les navettes qui sont payantes.

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

JOEL

Emplacement idéal
Logement propre et spacieux mais pas très bien isolé phoniquement
Petit déjeuner copieux mais pas le repas du soir
Belle terrasse ensoleillée (appartement 504 au 602)
Très bon avis général

Friends

8/10

Excellent

20 Apr 2026

STEPHANIE

L'adresse de l'hôtel donnée par Expedia n'était pas bonne donc trouver l'hôtel à été très compliqué. Concernant l'établissement, l'appartement était sympa mais de fortes odeurs de canalisation ont gâché un peu le séjour, également beaucoup de fourmies dans l'appartement. C'est bien dommage. Petit déjeuner buffet bien, dinner pas du tout. À côté de ça le personnel très gentil (spéciale dédicace à Amadou).

8/10

Excellent

06 Apr 2026

carsten

Sauberes, geräumiges Appartement mit Balkon und tollem Ausblick. Gute Parkmöglichkeiten und nettes Personal.

Partner

8/10

Excellent

18 Mar 2026

Jasmin

Alles super

Friends

8/10

Excellent

04 Mar 2026

Uwe

Wir hatten eine schöne, geräumige Ferienwohnung, die mit allem Notwendigen ausgestattet ist. Wir haben uns sehr wohlgefühlt.

Partner

8/10

Excellent

20 Feb 2026

Stanka

Die Klima bzw. Heizung sollte kontrolliert werden. Denn wenn die Nachbarn kochen - zieht es den Geruch durch die Anlage in die eigene Wohnung an.
Sonst super sauber und alles gut.

Friends

10/10

Exceptional

22 Jan 2026

Jörg

Das Personal war super freundlich

Self

2/10

Poor

31 Dec 2025

Philipp

Unzumutbar. Wir haben uns von den guten Bewertungen täuschen lassen. Musste nach 1 Nacht umziehen. Appartments sind mit Schwarzschimmel belastet. In allen Wohnräumen, Schlafzimmern und Bädern Schimmel an Decken und Wänden.

Schade um die Anlage. Völlig runtergekommen.
Frühstück keinesfalls dazubuchen. Ei, Schinken und Würstchen teils verkrustet und verfärbt. Haben das Frühstück nicht mehr genutzt nach einem Tag.

Leisure Family

10/10

Exceptional

24 Nov 2025

MARIA

Personal recepción muy amable y eficaz, instalaciones muy correctas y estancia en general muy buena

Friends_and_family Family

8/10

Excellent

14 Nov 2025

Verena

Ein Schlafzimmer roch arg nach Rauch, konnte dann aber durch Lüften und Raumspray gebessert werden

Leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Michael

Alles bestens 👍 gerne wieder

Leisure Family_with_children

6/10

Pleasant

04 Nov 2025

Charlotte

++ la localisation proche d Alicia, ideale pour les familles, le personnel très agréable et souriant

- - ATTENTION, les photos sont mensongères et le personnel le sait parfaitement. Les photos avec vue ne sont disponibles exclusivement que des villas 3 chambres (peu nombreuses) et en aucun cas des chambres doubles comme indiqué. Il s'agit d'une photo prise depuis la terrasse des villas qui sont utilisés pour faire la pub d' autres chambres. Le buffet est également de faible qualité mais c'est standard all' inclusive. Forte odeur de canalisation dans les villas. Mais celle ci sont très agréables au demeurant.

Friends_and_family Family

8/10

Excellent

15 Oct 2025

Lina

Mysigt familjehotell med möjlighet att kunna laga lite mat själva. Fantastisk service men klorhalten i poolen gjorde att barnen fick eksem. Lite långt från allt om man inte har bil men annars underbart område tryggt med jättefin personal.

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Saskia

Schöne Aussicht

8/10

Excellent

15 Jul 2025

Maria

Zeer mooie omgeving zeer vriendelijk personeel. Goed ontbijt. Verouderde keuken en kleine defecten (lampen, tuinstoelen). Airco was prima, fijne zwembaden. Parking was helaas bijbetalen.

Leisure Family

10/10

Exceptional

03 Jul 2025

Kristina viktoria

Lugnt och familjärt lägenhetshotell med fint poolområde och fin utsikt över Alcudiabukten. Fin utsikt mot havet från vår balkong. God och varierad frukost och även god kvällsbuffe och vi fick god hjälp att lösa alternativ till två av oss med Celiaki.

Leisure Family

4/10

Poor

13 Jun 2025

Marcel

Für 4 Sterne habe ich mehr erwartet.
Appartment war stark veraltet, Türen ließen sich schlecht schließen.

Bilder sahen bei der Buchung deutlich besser aus.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2025

Benedicte

Vraiment très calme, ideal pour se reposer.
Situé en haut d'une colline, donc voiture ou bonne condition physique nécessaire.
Petit déjeuner impeccable et diner avec buffet à taille humaine (pas de sentiment de gâchis de nourriture) et régulièrement approvisionné.
La villa était très bien équipée avec une jolie vue sur mer.

Leisure Family

8/10

Excellent

15 May 2025

Thomas

Prisvärt och lugnt boende

Prisvärt boende i lugnt läge för dig med tillgång till hyrbil eller som kan tänka dig att gå ned till Alcudia (ca två kilometer)

Detta var femte gången jag bodde hos Ona Aucanada Club. Som alltid trevlig personal och lugnt läge vilket jag föredrar framför stöket nere i Alcudia.

Lägenheterna börjar bli slitna och skulle må bra av en renovering. Dock väldigt rent och sköna sängar. Inget att klaga på egentligen. Rymliga lägenheter! Två sovrum och stort kök som standard på alla lägenheter! Finns tvättmaskin i alla lägenheter. Rymligt kylskåp samt frys.

Poolen är ouppvärmd. Tv i både vardagsrum och ett av sovrummen. Numera är WIFI gratis, vilket uppskattas. Tv:n i sovrummet kunde streama youtube vilket uppskattades av yngsta sonen.

Gratis Parkering på gatan bredvid hotellet, samt längst upp på gatan (större parkering). Vill du stå direkt utanför lägenheten kostar det numera pengar (vilket det inte är värt...)

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Walter

Court séjour en famille

Joli établissement avec de belles vues mer, proche de la côte.
Le personnel est sympathique.
Petit déjeuner très bien et varié, le dîner est nettement moins bien.

Friends_and_family Family

8/10

Excellent

12 Apr 2025

Maike

Geräumiges, sauberes Apartment, große Terrasse. Hübsche Anlage, etwas abgelegen, dadurch aber schön ruhig. Auto unbedingt empfehlenswert. Kostenlose Parkplätze vor der Anlage. Sehr hilfsbereites und freundliches Personal.
- Beim Frühstücksbuffet war leider immer etwas leer (kein Brot, keine Milch, kein Käse etc.) Wenn dann aufgefüllt wurde, begann die morgendliche „Schlacht“ ums Buffet - das hat wirklich keinen Spaß gemacht. Nur 2 Kaffeeautomaten und zu wenig Tische für die Anzahl der Gäste machte das Ganze nicht besser. Schade!

Leisure Family

10/10

Exceptional

10 Apr 2025

Nadim

Very calm

Partner