Hotel Sandra

Italy , Rome
ROME, Via Villafranca, 10
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50 reviews shown

2/10

Poor

24 May 2024

Seng Mun

I don't think I want to stay this place again.

Leisure Self

2/10

Poor

29 Mar 2023

Mario

The building is old and without proper maintenance. I paid for 3 nights but I moved out on the second day. Very poor condition and inconvenience with bathroom and elevator.

Business_and_leisure Family

10/10

Exceptional

18 Jul 2022

Jake

Thank you very much

Leisure Self

8/10

Excellent

06 Dec 2016

VIRA

close to Termini station BUT late breakfast!

Hotel close to city center and Termini station. Ideal choice for passengers travel through Rome's airport. Not 24h Reception. IMPORTANT! Late breakfast - from 9 AM only!!! :( You CAN'T get breakfast before 9 AM!

Family

8/10

Excellent

16 May 2016

christos

small family hotel , good location ,basic breakfast ,easy transportation ,satisfactory if you consider the price

Family

2/10

Poor

04 May 2016

Kevin

Stay somewhere else

Horrible hotel management, wouldn't recommend. Location was the best thing about this hotel

Family

2/10

Poor

25 Mar 2016

Verified traveler

My friend reserved a triple room for us, we were supposed to have a Quinn and a twin bed, I was with my wife and 2 kids less than 16. On hotel.com website,, it was mentioned that the room can accommodate Max 4 people. When we got there the person showed us our room which had a quinn bed with a convertible sofa ( different from what we booked) when we told him that we should have a twin bed instead of sofa, he said no this is what you have booked, then we requested another room with 4 beds and he charged me 50 Euro extra, our first room had free breakfast, but he said you don't have free breakfast. Very rude and unfriendly person.

Family

6/10

Pleasant

15 Oct 2015

morriss003

Inexpensive Place in Rome

My wife and I stayed four nights, one night with a shared bathroom and three with ensuite. This is not a hotel, it is a hostel with some ensuite rooms. It would have been an excellent hostel, except for the terrible internet. The server uses an out-of-date protocol that Google absolutely hated. I had to use Internet Explorer to connect, then I had to say, \"Yes go ahead to this non-recommended site,\" then I had to put in a user name and password from a list (Needed to take a photo of the list at check in.) Shower in the first room was barely usable, but the shower in the ensuite was fine, except that the bracket for the nozzle was broken. (Second time I've ran into that on this trip.) There was a limited amount of hot water, but it never got too cold.
To get there from Termini trainstation, leave the station on the right (east), walk one block north and five blocks east, then turn left and walk 2/3 block. Or take the Metro one station to Castro Pretorio, walk the main exit hallway to the wall and turn left. Up the stairs, left at the near corner, and left at the next corner. 1/3 block down the street.

8/10

Excellent

17 Jun 2015

Verified traveler

Loved it!

Had a wonderful time! Great family run hotel!

Family

6/10

Pleasant

24 May 2015

Joseph

Small hotel in a great location!

The proprietor was accommodating and tried to help with our questions regarding where to visit.

The metro is just around the corner and the neighborhood is safe and friendly.

Partner

4/10

Poor

18 Oct 2014

Efe

Cheap but would have preferred a nicer place

Before getting to the hotel, I had expected 50% of the booking to have been taken by Expedia or the hotel in Sterling as was set out in the booking information and only found out that we would be expected to pay for 100% of the booking in Euros or credit card upon check-in when I checked my credit card statement and the transaction was not there. Having arrived in Rome, when we finally found the hotel, we pressed a buzzer and just got buzzed in without any welcoming or information on which floor to go to. The hotel is in a very big building with seemingly other companies and residents and after walking up one floor and still not seeing a sign for the hotel, we decided to call, only for the call to be picked up and then dropped! My husband was going to attempt to go back to the buzzer and speak to who buzzed us in when we then heard someone shouting from a couple of floors above. Finally we found the Hotel Sandra door and Hotelier on the third floor. Everything was ok I guess after, although I was not pleased when he told us that we had not booked a room with a private bathroom (he did give us one, well a room with a very small private washroom in the end) and breakfast which was included could have been more than tea/coffee with one hard and hollow bread roll! There was hot to shower, but you really have to make an effort to turn the tap to full power to get hot water and having to shower in the same space as the toilet and sink just does not work for me.

6/10

Pleasant

02 Oct 2014

MDB

Close to Termini

This \"hotel\" (converted apartments) is located in the neighborhood adjacent to Termini train station and convenient for that purpose. Room was clean. WIFI was very poor. Bathroom was shared (even though it was listed as \"private bath\" at the time of booking). Owner was a little odd (as is typical in Italy). It's o.k. for a short stay near Termini.

Family

8/10

Excellent

29 Jul 2014

jessica

cozy small hotel near the metro

Very nice small hotel located in an old, nice building a block away from the Castro Pretorio station on the metro line towards the Colosseum. The room came with a sink and shower, and shared bathroom was very clean! The room was very cozy and perfect for our three night stay. Breakfast was typical European basic fare--bread and coffee. Great budget option in Rome!

Partner

6/10

Pleasant

26 May 2013

jaime

hotel sandra

Good location, close to metro station and bus stops and only a short walk to the train station. Had to share a restroom, but seemed to be well kept and clean. Free wi-fi was nice.

2/10

Poor

07 Oct 2012

Verified traveler

aweful

hotel manager was intimidating, very serious about upfront payment almost threatening

4/10

Poor

05 Oct 2012

Alicia Lilly

Motel 8 will be better.

The Hotel is open until 3 pm, I arrived at 8 am, They make me wait until 3 pm I was not able to leave my bags to go in see the city.
Then the room was a disappointing, very small , they gave me only one towel, no soap, to wash.
The person there did not speak english, the wifi did not work.
The price was to much... I felt like I was in a third country.
Also it was way to far from the city.

10/10

Exceptional

03 Jul 2012

Verified traveler

We were pleasantly surprised. The hotel is very close to the metro stop Castro Pretorio, so it was very easy for us to get around. It was only one stop from Termini from which we could take busses to all the places we wanted to go. The owner was very nice and helpful. The hotel itself is a little run down, but you get what you pay for. The bathroom was very small, but we were happy to find that there was a small fridge in the room and even though there was no air condition, the owner offered us a fan. In general we were very happy with our stay.

Partner

6/10

Pleasant

22 Apr 2012

Verified traveler

As a 1 star hotel, this place is ok. Close to the main train station. Quiet and comparatively safe place to stay. The staff (or maybe he is the housekeeper) is nice. His English is just average, but really try his best to help the clients. Has wifi, but need to pay for it (price is acceptable). But if you would like to pay 20-25Euro more, you could find a much better place (about 4 stars) to stay nearby.

6/10

Pleasant

20 Jun 2011

Sue

Hotel Sandra - Good for the Price

We stayed in Hotel Sandra during our recent visit to Rome. It was good for the price. It was close to the train station but not the sites. But for the price I felt it was worth it. I want to spend my money on other things besides a room.

Partner

8/10

Excellent

04 Jun 2011

Verified traveler

Clean rooms in a good location

We stayed 5 nights and had a pleasant stay. Room was clean and staff was friendly. Great place to stay if you want a clean room in a safe, clean area. Not a lot of amenities but there is a great cafe across the street for breakfast and a good pizza place around the corner.

2/10

Poor

09 Oct 2017

Nicola

Insodisfatto

Intanto non esiste una reception. Sono stato ricevuto dal titolare nel pianerottolo, avevo prenotato una camera con colazione gratuita e invece mi è stato detto che non era prevista malgrado la stampa della prenotazione lo diceva chiaramente. Il televisore, poggiato sulla scrivania, sembrava il monitor di un PC, il bagno piccolo e senza possibilità di movimento o di poggiare qualunque cosa.

6/10

Pleasant

12 Jun 2017

Giselly Elaine

Hospedagem OK!

Na realidade, foi a primeira vez que me hospedei em um Albergue. No geral foi tudo tranquilo. O proprietário foi muito simpático e solícito. As únicas coisas que não gostei: Não tinha Banheiro no quarto, somente um Chuveiro e a Colcha da cama estava com um cheiro horrível.. de vômito. Ahhh.. e um pouco barulhento também, pois tem um bar embaixo... mas pelo valor.. tudo válido.

Partner

10/10

Exceptional

15 May 2017

mad

Was netjes, goede bedden

Lekker geslapen een heerlijk donkere kamer en stil!

4/10

Poor

19 Dec 2016

Karina

Es una especie de hostal, con baño compartido, la cama muy incómoda y es un edificio viejo. Esta muy bien ubicado y el precio es relativamente barato.

Partner

10/10

Exceptional

16 Oct 2016

Naoko

オーナーが信頼できる。建物は古いけど清潔。

オーナーの中年男性ひとりで部屋の掃除から何まで切り盛りしていますが、とても親切で信頼できる方です。建物が古く、客室のある３階にエレベーターが止まらないために、「明朝チェックアウト時にスーツケースおろしてあげるから声かけて」といわれてここちらからは「だいたいの」時間を伝えていましたが、その時間より少し前にきっちりと準備して待ってくれていました。また、翌日スーツケースをもって少し離れた別の場に移動が必要になった際には、タクシーよりかなり格安で車で送ってくれました。部屋は狭いのですが、とても清潔に保たれていて、快適に過ごせます。ネットはロビーでしかつながりませんが、接続はよかったです。アットホームな宿でとても快適に過ごせました。

6/10

Pleasant

29 Sep 2016

diego

Hotel limpio y cómodo

Todo bien. nada que no lo dijera vuestra página

Partner

2/10

Poor

22 Jul 2016

Verified traveler

Rude and not friendly.

기분나쁜말투로 얘기하고 조식때 얼굴 바로앞에 와서 눈 동그랗게 뜨고 소리치듯 말할때 미처버릴듯 기분나빴습니다.
이런기분 처음이고 아침식사는 딱딱한 빵 두조각...
수십개의 호텔에서 자봤지만 이렇게 기분나쁘고 비추는 처음입니다.
그렇다고 못갈곳은 아니고 다른방 없을때 조식 기대안하고 주인하고 말 안하면 됩니다.
I think the staff is owner.
I felt like he was rude and not friendly.
He said like shouting.
When he said, i felt bad.
It was the first time i felt bad from the hotel staff.

Hotes.com said check-in was 11am.
When I got there, he said not 11am.
I showed him check-in time from hotels.com.
He said again \"not 11am\".
Now, hotels.com modified check in time.

I don't care of the condition of room, but breakfast.
Very hard bread and coffee or tea. That's it.
There was a juice bottle(about 1.5L) on a table, but it was empty.
I asked him juice. He said no juice.
I think only one bottle of juice a day for all guests.
A bite of bread and tea. That's what i ate.
I will not choose free breakfast in the future.

8/10

Excellent

18 Jul 2016

Michelle

Good affordable place, good location

A small family hotel located 5 minutes walking from the Termini-station, in a pleasant neighbourhood with quite a few small restaurants nearby. The room is clean, with a small but functional bathroom. The host is not very talkative, but friendly and very helpful. If you do not expect too much luxury, and a very basic breakfast (you're in Rome, this is a good place to stay a few days in Rome, hop on public transport, or walk 30-45 minutes to most major sites.

2/10

Poor

13 Jul 2016

Esteban jesus

desepcionante

La verdad que llegamos y el señor nos estaba esperando nos recibió y desaparecio no supimos más dnd encontrarlo no nos enchufo el frigobar ya que sabiendo que viene gente lo tendría que tener enchufado y el mismo andaba pésimo, el wifi lo mismo era pésimo muy mal andaba y por momentos se desconectaba y no podías conectarte, cuando le hablabas y no te entendía se enojaba h te respondía pésimamente sin dudas no vuelvo a este hotel ni que me lo den gratis ..!

Partner

6/10

Pleasant

03 Jul 2016

Verified traveler

convenient location and inexpensive

A room with two small beds, sufficient for one person, would feel cramped for two people. A tiny private bathroom. Cannot adjust the temperature of the shower. No WiFi in the bedroom. WiFi only available in the reception area and quite slow. Entrance on the third floor, not accessible by elevator.

4/10

Poor

20 Jun 2016

Emilie

Allez ailleurs !

Le gérant était désagréable à notre arrivée. Les petits-déjeuners étaient finalement payants. Les sanitaires étaient sales, les draps d'une propreté douteuse. Les draps et les serviettes n'ont pas été changés pendant notre séjour. Les photos datent d'il y a 10 ans, vue la vétusté actuelle des locaux.

Partner

2/10

Poor

14 Jun 2016

Borne

Catastrophique !!!!

Catastrophique, est le mot pour décrire l'hotel Sandra. Dès l'arrivée pas de place de parking contrairement a l'annonce. Ensuite, pas de personnel pour nous recevoir, après avoir sonné chez des voisins et au bout de 25min enfin le propriétaire (nous pensons car il ne se présente pas). La chambre propre mais très sommaire. Le propriétaire nous laisse trouver une place plus loin dans le quartier, quand nous revenons il est déjà reparti nous ne le reverons pas des 2 jours meme pour la restitutions des clés. Le lendemain matin, pas de petit dejeuner comme vendu lors de la reservation. Nous laissons un mot au propriétaire qui a le culot de nous repondre que ce n'est pas prevu avec les réservations alors que nous l'avons payé!

Family

8/10

Excellent

01 Jun 2016

Gerónimo

Albergue muy tranquilo y agradable

Estuvimos 5 noches, ningún problema. La recepción my ràpida. Unas fotos del DN con una tablet i au!. Tienes llaves para entrar y salir. Nadie te molesta. El Wifi es fantàstico, en la misma habitació 3 dispositivos conetados y sin problemas de velocidad. Es un antiguo palacete con la entrada muy disimulada, pero con todas las intalaciones reformadas. Hay ascensor desde la planta baja. Las habitaciones cómodas y limpias, mobiliario nuevo, pintura reciente, caja fuerte y neverita, TV ,espacio suficente, aire acondicionado perfecto. El baño pequeño, sin bañera sólo con ducha. Ninguna objeción. En general hotel sencillo pero muy bien, apto para personas pragmáticas. El desayuno aunque continental muy frugal. No hay comedor, ni Bar ni sala de estar ... hace el servicio para pasar unos dias en Roma e ir a descansar un rato y dormir.

6/10

Pleasant

27 May 2016

MANUELITA

Per la classe di prezzo si trova di meglio.

La stanza (il n.11) è grande e con mobili di buona qualità, aria condizionata, cassaforte e frigo; oltre la scrivania ci sono anche un tavolo rotondo, un divano e una comoda \"panca\" per appoggiare le valigie. La posizione interna protegge dai rumori del traffico e si dorme tranquillamente.
Però il bagno è molto carente: insufficiente la pulizia del water, la doccia è poco più di un tubo, senza base, ma direttamente sul pavimento, nessuna mensola di appoggio, la dotazione di asciugamani per uno anziché per due, niente bicchieri...
E l'ascensore non ferma al piano. Tutto sommato, nonostante la gentilezza al bureau, bisogna troppo \"accontentarsi\", in relazione al prezzo.

Partner

6/10

Pleasant

26 May 2016

Verified traveler

Bueno, limpio y bien ubicado

Todo bien. Linda habitación, limpia y el encargado (Remo) bien predispuesto siempre. Esta bien ubicado cerca de la estación Termini con parada de metro y colectivos cerca. Buena relación calidad precio

6/10

Pleasant

13 Apr 2016

widmer

Personale gentile e disponibile

Ottima zona, personale disponibile, buoni ristoranti nelle vicinanze, metro a 50 metri

Family

8/10

Excellent

02 Apr 2016

Verified traveler

Parking penalty

The hotel was not so bad, but I received parking penalty ticket.
It was really disappointed. Even if I've consulted with the hotel man, I had to pay roughly 30 euro. I assume they don't have any free parking space.
Next visitor should be careful..

Family

8/10

Excellent

30 Mar 2016

Clementine

Prima kort verblijven voor weinig

Prima lowbudget verblijf. Schoon,alleen geen continentaal ontbijt zoals beloofd maar simpel, 1 broodje en 1 cupje jam,heel italiaans! Zelf regelen dus,supermarkt om de hoek. Zou er zo weer heen gaan.

Family

6/10

Pleasant

07 Nov 2015

Verified traveler

So far good, but we sometimes feel difficult to use bathroom. Becouse toillet is outside and shower space is small.

Family

4/10

Poor

05 Oct 2015

Verified traveler

Fahrstuhl liegt im 3. stock und man kann nicht direkt zum Hotel kommen.
Vorher muss man geduldig vor einer veschlossenen Tür stehen und hoffen das man reingelassen wird.
Badezimmer klein das man sich kaum bewegen kann. Fahrstuhl zur Hoteletagen 3&4 nicht möglich gewesen ( Im Fall eines Kunden mit frisch operierten Knie eine Zumutung).

8/10

Excellent

04 Oct 2015

ana

Muy buena ubicación

Precio calidad excelente, cómodo y muy limpio. Trato familiar y agradable

6/10

Pleasant

15 Sep 2015

Verified traveler

Fin beliggenhed

Ved ankomst sent aften var det en dårlig oplevelse - ved bestilling var vi sikre på at værelset var med bad og toilet, men ved ankomst var der dele-toilet på gangen - ved at betale ekstra fik vi et værelse med bad og toilet

Dårlig morgenmad - bedre stillet uden morgenmad

Partner

6/10

Pleasant

09 Jul 2015

Martin

nice spot for discovering Rome

PRO: good location (5min walking distance from Termini and 1min from metro station) for discovering Rome. Friendly staff. Room clean with all necessary equipment.
CON: breakfast was just one bun or crackers with butter and jam/nutella + juice and coffe or water.

Partner

6/10

Pleasant

06 Jul 2015

Verified traveler

Kleines hübsches Hotel im City- Bereich

Ein netter älterer Herr vermietet die Zimmer, sind sauber und top modern. Kürzlich renoviert. Das frühstück wird mit viel Liebe zubereitet. Der Kaffee ist exzellent.

6/10

Pleasant

11 May 2015

Verified traveler

Hotel ist vom Bahnhof gut zu Fuß zu erreichen. Gute Bus und Metroverbindung.
Zimmer im 4. Stock, trotzdem bei geöffnetem Fenster sehr laut. Zum Teil wegen der nahen Hauptstraße und wegen der bis in die Nacht lauten Gäste der umliegenden Lokale. Bei geschlossenem Fenster aber erträglich.

Partner

2/10

Poor

24 Mar 2015

frederic

A éviter à tout prix !

CATASTROPHIQUE !!!

Partner

6/10

Pleasant

11 Mar 2015

Verified traveler

Hotel Sandra.

Bien en general.

Partner

6/10

Pleasant

27 Aug 2014

sarkkuli

Mukava ja edullinen Hotelli

Olimme mieheni kanssa 3 yötä Roomassa ja vain nukuimme hotellissa, muuten kävelimme pitkin Rooman katuja. Sijainti on hyvä, kävellen pääsee muutamassa minuutissa juna asemalle. Hotellissa oli hiljaista. Alakerrassa on mukava ravintola jossa oli mukava illalla syödä ja juoda muutama olut ;) Wc oli yhteinen mutta se ei haitannut! Paikka oli siisti ja ilmastointi toimi erittäin hyvin! Voisin yöpyä toistekkin ;)

Partner

8/10

Excellent

31 Jul 2014

Verified traveler

Bon rapport qualité / prix !

Hôtel Sandra est un petit hôtel sans prétention proche du centre ville et des stations de metro. Sa situation géographique le rend parfait pour une séjour touristique !
Les chambres sont très bien tenus et le propriétaire aimable et à l'écoute .

Partner

8/10

Excellent

28 Jul 2014

최지혜

친절한 아저씨

시설은 솔직히 별로입니다. 화장실도 너무 좁고 고장난 헤어드라이어나 수도꼭지도 그렇고.. 하지만 친절한 주인 아저씨 덕분에 기분좋게 지낼 수 있었습니다. 아침 먹을때마다 항상 기분좋게 웃어주시고 사소한 문제도 다 도와주시고 늘 친절하셨어요.