Name: Grand hotel Praha
Address: Staromestske Namesti, 481/22, Prague, 11000, CZ

10/10

Exceptional

27 Jun 2026

Shawna

Perfect stay in the center of Prague, located right in the Old Town Square. Many restaurants and attractions within walking distance. Room was clean and had air conditioning. The breakfast was one of the best hotel breakfasts I have had. My only note is that there are many stairs to get to the hotel room with no elevator. Depending on your room you could have to go up and down a few flights of stairs.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Kari

What a marvelous place! So unique and beautiful and extremely convenient. Right in the center of Old Town and across from the Astronomical Clock. I loved navigating the maze of stairs to get to our room every night. Our room was a small apartment and so homey to stay there. The stairs were difficult for my 74 year old mother but even she loved staying there. To get to her room we had to go up/down 3 flights of stairs. I do believe they have an elevator in the other building so double check if this concerns you. Our bathroom was completely updated and had great water pressure in the shower. Such a perfect stay!

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Nerecia

The view was amazing

Partner

10/10

Exceptional

20 Jun 2026

Mary

Excellent location Friendly staff

Partner

10/10

Exceptional

07 Jun 2026

Ruth

My stay at the Grand Hotel Praha was absolutely exceptional. From the moment I arrived, I was impressed by the warm hospitality, professional service, and attention to detail provided by the entire staff. The hotel is beautifully maintained, combining historic charm with modern comfort in a way that makes every guest feel special.

The room was spacious, spotless, and elegantly appointed, with breathtaking views that made the experience even more memorable. Every aspect of the stay exceeded my expectations—from the comfortable accommodations and excellent amenities to the delicious breakfast and outstanding customer service.

The location is perfect for exploring Prague, with many of the city's most iconic attractions just steps away. Returning to the hotel each evening felt like coming back to a peaceful retreat in the heart of the city.

What truly sets the Grand Hotel Praha apart is its commitment to creating an unforgettable guest experience. The staff consistently went above and beyond to ensure that every need was met with genuine care and professionalism.

I would highly recommend the Grand Hotel Praha to anyone visiting Prague and look forward to staying there again in the future. It was truly a five-star experience in every sense.

Partner

10/10

Exceptional

29 May 2026

Luz Maria

Everything was ok. Only the hotel does not have elevator.

Family

10/10

Exceptional

26 May 2026

Amy

What a beautiful hotel! The breakfast is wonderful also. It is right across the way from the famous Astronomical clock. We enjoyed that but the area can get very very busy. The windows are doubled so it was relatively quiet.

Partner

10/10

Exceptional

24 May 2026

Barry

This hotel is a very special, unique hotel, right in front of the Astronomical Clock. It doesn’t get any better than this location. It was a magnificent stay in the Apostolic Suite. But, there are some issues with access to this suite and other suites in this building as well. It’s all upstairs in a separate building from the main part of the hotel about 50 yards away with no elevator. So, if you have mobility issues then this is not a good choice. Also, inside the suite, our bathroom has stairs to get to the shower and toilet. Otherwise, this large suite is a romantic, gorgeous room with several windows that open to the square. There’s no coffee/tea maker which is unusual for something this grand. There is a quaint restaurant in the main hotel that is where breakfast, lunch, and dinner is offered. The breakfast buffet needs some improvement, there’s only one coffee machine when there should be minimum two, and the offerings are less than other hotels of this caliber. It was a wonderful experience staying here in this hotel but I will also add that being it’s right in the square where vehicles are not allowed. It’s quite a ways to walk with large luggage on cobblestone, about 300 yards from the taxi cab stopping point. There are so many options to eat right outside your door that are fantastic. This is a very busy location but for us it was very special location as well. Grocery markets are close as well. I would definitely recommend and consider staying here again.

Partner

10/10

Exceptional

22 May 2026

Rafael

This is a great hotel in the best location in the old square - right across from the astronomical clock. You can have breakfast while looking right at the clock. This is an older building, but well maintained. Walking distance to all the main attractions. The rooms were clean and staff friendly.

Self

10/10

Exceptional

17 May 2026

William

Extremely quiet considering it was across from the astronomical clock in Old Town Square.

Partner

10/10

Exceptional

04 May 2026

Mark

The one thing that I have an issue with is the shower, not a good idea. It was a hand held shower head.

Partner

8/10

Excellent

25 Apr 2026

Angela Mary

We booked a standard room, and when we arrived we were advised that it was in an older building further up the street. From the entrance to our room, there were approximately 100 stairs to climb (around 5 full staircases and 6 partial ones), some going up and some going down. There was no lift and we are in our 60s. Luckily our cases were light, but bear this in mind if you have health limitations. The room itself was spacious, clean and warm, with a very comfortable bed. The bathroom was huge with a bath and shower head. There was a small fridge which was very noisy during the night, and the staff activities both inside and outside the building woke us up pretty early each day. There were no tea/coffee making facilities in the room, and hot drinks from nearby cafes were very expensive. Breakfast was available in the main hotel building in a beautiful cafe, and was varied and plentiful. It is in a perfect place to walk to the main tourist attractions.

Partner

10/10

Exceptional

07 Apr 2026

GUSTAVO

Awesome location

Family

10/10

Exceptional

03 Apr 2026

James

The room was amazing, more than hoped for. The breakfast very well layed out and delicious. The staff was wonderful and extremely friendly as well as helpful. Couldn’t have picked a better location to stay. Well done!

Partner

10/10

Exceptional

20 Mar 2026

joseph

Staff’s amazing stairs can suck but hotel location more than makes up for it

Self

10/10

Exceptional

13 Mar 2026

Susannah

Excellently located in the heart of the picturesque old town. Beautiful hotel.

Partner

8/10

Excellent

02 Mar 2026

Peter

Superb central location for many of the sites and shops.

Friends

10/10

Exceptional

13 Feb 2026

Keith

Yes

8/10

Excellent

14 Jan 2026

Alok

The location was the best part of the stay (apart from the breakfast); right in the heart of Old Town and walking distance to everything. Our Uber had to drop us off a very short distance away necessitating us to lug our luggage for 40 secs or so. Not a big deal!

Removed 1 star because of a check-in snafu. The room given had 2 single beds (for a couple) because the hotel was fully booked and despite we making the reservations 3 months in advance. The room felt like a converted attic with the beds perpendicular to each other. There wasn't enough space to join them or bring them together. The shower was whole another issue with the showerhead so low that anyone above 5ft7in wouldn't be able to use it properly. We stayed for 2 nights but kept feeling the hotel stiffed us on the room with no compensation / the day manager not even bothering to come and talk to us.

The breakfast spread was good and sitting in the room facing the Astronomical Clock Tower was a treat in itself. Would have rated this 7/5 given the history of the building, amenities, location if not for the room issue.

Expedia Support was on point and worked with me quickly but they also couldn't do anything.

Leisure Friends

4/10

Poor

02 Jan 2026

Lisa

50 percent of the staff have zero personality.
Bed in the room much to soft had major back pain every day. Rooms are very small and need painting
Room was very cold. Went in December into January. Room was very noisy. You could hear people in the street from the third floor all night long. Sounded like they were in the room with us.
The hotel is located in a no car allowed location so it’s difficult to get to with luggage.
We travel with a service animal and they charged us 15 Euros per night for an additional pet cleaning fee, however for a five night stay only had the room cleaned once. Our service dog is only 14 lbs and hypoallergenic doesn’t shed.

Partner

8/10

Excellent

01 Jan 2026

Elizabeth

Single bed needs a more comfortable mattress
Breakfast great
Cleanliness great
Helpful
Front desk!

Friends_and_family Friends

6/10

Pleasant

30 Dec 2025

Alvin

Much to improve, in fact. First, it wasn’t clear that the hotel was directly across the astronomical clock and that the reception and the hotel itself were separated from each other. We ended up on the highest floor — with no elevator and a not welcoming porter. It would be great to have all this info upfront. We arrived late afternoon and took about half an hour to find the hotel through a Xmas market crowd. Even our iPhone gps couldn’t locate the place. The room was wonderful but after walking up for a good five minutes we’d rather stay in.

Good things: reception staff and cleaning staff were wonderful. Breakfast was great and staff there wonderful. Location would have been perfect if not for the daily crowd outside that block everything else.

Partner

10/10

Exceptional

30 Dec 2025

Mercedes Altagracia

The hotel is centrally located in the heart of old town. It is in front of the famous clock and it can be extremely crowded at times. The rooms are traditionally furnished. I enjoyed my stay!

Leisure Friends

8/10

Excellent

17 Dec 2025

Mary

We did the apartment. It was several blocks from the hotel. That was good and bad- being right on the square during Christmas market would have been crazy but the apartment was down a side alley that felt a little remote. The apartment itself was fairly nice. Big with nice living room. Bathroom was poorly lit with mirror off to the side making getting somewhat difficult. Not sure it was worth what we paid in the end. But nice.

Partner

8/10

Excellent

14 Dec 2025

Karen

Perfect location. Breakfast was great.

Partner

8/10

Excellent

23 Nov 2025

Graham

Great hotel

Partner

10/10

Exceptional

08 Nov 2025

Libby

Amazing hotel lovely big room with view of the square amazing breakfast in Mozart cafe. Would just reiterate what other have said about the stairs in the old part. We we were room 201 and lots of stairs to climb and no lift x

Leisure Partner

2/10

Poor

28 Oct 2025

Valerie

My room was cancelled and I was sent to a sister hotel in Prague. Paid with my points but don’t feel that I was given a similar room to what I had booked.

10/10

Exceptional

26 Oct 2025

Corina

Excellent location, close to everything. The room was beautiful and the hotel is very elegant. Breakfast - super. The only downside was the lack of elevators - my husband is 82 and we did not know.

Leisure Partner

10/10

Exceptional

26 Sep 2025

AnnaMarie

Great as always

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Henrieta

Superior room is spacious and clean. All hotel staff is very friendly, helpful, knowledgable. Ready to answer question any time. Breakfast at Mozart cafe has a great seating with direct view at Famous Prague old town square Astronomical clock. Location of this hotel is very well centered, walking distance from shops, malls. Prague main train-station is accessible from the hotel to Vaclavske namestie on foot.

Family

10/10

Exceptional

19 Sep 2025

Carolyn

Perfect stay!

Leisure Partner

8/10

Excellent

15 Sep 2025

Andrea

Excellent location, comfortable bed, very clean and spacious! We were facing the clock tower and it rang every hour throughout the night and the crowds were very noisy till about midnight! Didn’t sleep much! Breakfast was great!

Leisure Friends

8/10

Excellent

15 Sep 2025

Patty

Lovely stay in Old Town Sq

Excellent location, particularly our room overlooking Ols Town Sq. Breakfast was lovely, prosecco on arrival was a nice surprise.

Partner

8/10

Excellent

14 Sep 2025

Gina

Good location

It was good. I’ll give 5 star the location everything is walking distance and easy access by foot. . Room is clean but a little small for an American guests (big guy)The bathroom is small too. WiFi is very slow you need to hangout at the lobby to use internet. Breakfast is good.

Partner

8/10

Excellent

10 Sep 2025

Jason

Nice Hotel in good location

Very nice hotel in a generally good location with great views. The only thing to be away of is since its across from the astrological clock, you will hear the bells every hour from 5AM-1 or 2 AM. Wear ear plugs to sleep.

Partner

10/10

Exceptional

01 Sep 2025

Kateryna

Beautiful place to stay in Prague. The location is the best ever! Will be back!

Leisure Family

10/10

Exceptional

27 Aug 2025

Sydney

Great location

10/10

Exceptional

16 Aug 2025

Natalya

Both the bed comfort and food options were great!

Leisure Partner

10/10

Exceptional

03 Aug 2025

Debora

I had a wonderful stay here. The staff is excellent, the room clean and comfortable. It's a very convenient location for getting around town. Because it is in Old Town Square, it does get noisy. The double windows help a lot, but if you are a light sleeper, you will need something to block the sound of the folks having a good time late into the night.

10/10

Exceptional

14 Jul 2025

Kenneth

Great location

Hotel was beautiful and location is fantastic.
Room was very nice although bed could have been e more firm.
Would definitely recommend!👍

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Willard

What a wonderful location and the staff was so helpful. Definitely recommend.

Leisure Friends

8/10

Excellent

05 Jul 2025

Robert

Hotel is beautiful, excellent location, friendly staff, AC not very good, breakfast; coffee excellent pastries just ok, not fresh

Leisure Partner

10/10

Exceptional

22 Jun 2025

Michael

Excellent hotel in a very convenient location. Super views of the astronomical clock, breakfast is delicious and the Mozart Cafe is phenomenal. Friendly and helpful staff. Elevator to rooms

Leisure Partner

10/10

Exceptional

19 Jun 2025

Tonya

Perfect location! Staff was friendly. Room was very comfortable.

Partner

10/10

Exceptional

18 Jun 2025

Tracy

Excellent location. At first not having an elevator to our room seemed troublesome but the room, space and huge bath made up for it. Even the AC worked pretty great. We loved Praha and look forward to our next trip. We would stay here again.

Leisure Family

10/10

Exceptional

16 Jun 2025

Kevin

Unparalleled location!

8/10

Excellent

10 Jun 2025

John

Excellent location within Prague, but way too many flights of stairs to get to room 103.

Leisure Family

10/10

Exceptional

30 May 2025

Tonya

Unique hotel located in the heart of Prague. Very walkable area

Partner

10/10

Exceptional

12 May 2025

Brian

Unbelievable view. Walkable to all popular attractions. Great food options are all around the hotel.

Business_and_leisure Family

8/10

Excellent

21 Apr 2025

Jin

The property was in a great walkable location in the Old Town. Lots of dining options and shops close by. However, due to this there was constant noise and people awake at all hours of the night slamming doors and partying. So a good nights sleep was difficult. The walls were pretty thin so you could hear your neighbours. The reception desk was unaware of any sort of upgrades or perks for VIP status. No iron or coffee in the room. The breakfast buffet had a good selection of hot and cold items as well as desserts. Staff were friendly and helpful. The shower was in the centre of the wall, no curtain and a panel of glass at the far end. If you aren’t careful you’d easily spray water everywhere. Good hotel overall though

Leisure Partner

2/10

Poor

17 Apr 2025

Ari

Bait and switch

It was a horrible experience! We arrived and they told us they had over sold the hotel and they did not have a room for us. They had us go to a different hotel around the corner, but we paid for that hotel that was right there by the clock and are very disappointed that they would do that to us. It was the ultimate bait and switch. We bought and paid for a room at the Grand Hotel Praha, and we arrived and were told that we couldn’t stay there. To say we are disappointed and frustrated is an understatement.

Business

10/10

Exceptional

17 Apr 2025

Keith

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Leisure Partner

10/10

Exceptional

15 Apr 2025

Byron

Breath taking old town location with windows less than 75 feet across from astronomical clock. Busy area but still quiet and very safe due to 4 security doors. perhaps the most charming location in the old city. If I visit Prague again, I will DEMAND this room!

Leisure Partner

8/10

Excellent

02 Apr 2025

martina

This was a lovely stay! Wonderful service. Beautiful hotel in an amazing location. Breakfast was wonderful. The one issue was the stairs- prepared for no elevator -but it was really circuitous - a maze of stairs to our room.

Come prepared for that, they will very graciously help with suitcases .

Partner

10/10

Exceptional

07 Mar 2025

DALMACIO

Unique and quick response on request services.

Leisure Partner

10/10

Exceptional

27 Jan 2025

Laura

In the heart of Old Town! Every day we stepped into the liveliness of the city and every evenwe enjoyed the amazing Orloj. It is a great choice for beautiful Prague.

Leisure Family

6/10

Pleasant

17 Dec 2024

Kim

The hotel is in an excellent area. We walked everywhere! The bed was comfy and our room (#214) had an almost perfect view of the Christmas market. If we had been one room over we could have seen the clock from our window. Biggest negative was the hot water. We rarely had any! We complained twice and apparently we were the only people in the hotel having the issue. Very strange and frustrating!! The bathroom was small with minimal storage space. There was no recognition of my VIP status. Not even a free drink like we got in hotel in Vienna.

Leisure Partner

8/10

Excellent

30 Nov 2024

Salvador

Prague at heart

Reserved an awesome room, however did not have view as in room selection photos. The room was in adjacent building with no lift/elevator. Location was prime.

Self

10/10

Exceptional

29 Nov 2024

Gary

Great location with almost immediate access to the old town square (100 feet). The room was very large and looked as if it was part of a palace. The downside is that was separate from the main hotel and had many stairs to climb (no elevator in this section), fortunately they do have porters available. The room could have been a bit cleaner (dust in places), but the price more than offset that minor detail.

Leisure

10/10

Exceptional

20 Nov 2024

Lisa

Fabulous place

Wonderful hotel and directly across from the astronomical tower! Ate breakfast and watched the clock! And the room was big!

Friends_and_family Family

10/10

Exceptional

13 Nov 2024

Wieslaw

Great place to stay and explore Prague.

Leisure Family

10/10

Exceptional

11 Nov 2024

teresa

what an incredible hotel! The location was perfect, the staff was very helpful. Our room was in another historical building with multiple halls and staircases to get to our room- what a classic ! The windows open right to the Astronomical clock !

Leisure Partner

6/10

Pleasant

31 Oct 2024

Sean

Ask before going up

Amazing historic building. Go to reception without your bags to see where your room is before you drag them up, then back down and over 20m to go back up 4 flights of stairs. Also, know there's a 50 koruna tax per night per person that's not included with your initial booking.

Partner

10/10

Exceptional

15 Oct 2024

Naomi

Fabulous

Fabulous! Best locations - can walk every where and perfect for the Clock. Would def go back. Thank you

Friends_and_family Friends

8/10

Excellent

28 Sep 2024

John

My room overlooked the astronomical clock Despite the crowd outside the room was very quiet AC didn’t work but luckily it wasn’t hot and the brought me a fan for air movement

Leisure Self

8/10

Excellent

27 Sep 2024

Todd

This hotel is right across from the clock which we loved being able to see with not many people there in the mornings. We stayed 7 night and really enjoyed the options close by to eat and drink along with walking distance to almost everything you would want to see. Room was clean and a very nice size. Breakfast was very good every morning with plenty of things to choose from. We were treated well by the staff and room keeping was always very good. Our only dislike was the stairs you had to climb up and down to get to your room, once you got there it was worth the climb but at 60 years old with bad knees it is something to consider. Long as you are able to walk up a lot of steps I fully recommend this hotel. We loved our stay and can't wait to get back to Prague.

Leisure Partner

6/10

Pleasant

22 Sep 2024

Luis E

Make sure you are in the main hotel

Whe you book a room through Hotels.com, just make sure your room will be in the main Hotel. In our case, the king size bed room booked by Hotels.com was in the annex, requiring climbing 4 flights of stairs. When we refused to do so, we were assigned a sinlge room in the main hotel, adding a second bed. No room to even go to the bathroom. The rate was not adjusted for the downzing, and Hotels.com did not provide any support. In fact, they did not even answer.

Partner

8/10

Excellent

18 Sep 2024

Andrea

Great location
Mediocre room-pictures are misleading. The should show actual rooms on the internet. Restaurant staff was good. Front Desk staff seem
Like they could not care less.

Leisure Partner

8/10

Excellent

14 Sep 2024

susan

Loved this property. It is right in the center of Old Prague. It is in a very central locations. We were able to walk to many locations. The hotel is in a hostoric building. There is even a free breakfast. The only downfall was we were in the old historic part of the hotel. Which was fine except for the stairs. There is no elevator to this part of the hotel. And there are a lot of them.

10/10

Exceptional

06 Sep 2024

Karen

When we checked in our room with a view had broken aircon. We were offered a room at the back and it was perfect. Quiet and clean although at the top if 3 flights of stairs. Bed was a bit hard but the room was clean. The best thing is the breakfast with great views of the astronomical clock. Location is great and staff very friendly.
We were offered a reduced rate and refund due to the room with no view. Highly recommend

Leisure Partner

10/10

Exceptional

25 Aug 2024

Sandra

Excellent spot for getting around. Hard to find hotel as there are restaurants in front hiding the name. Need to specify beside Starbucks or look for Cafe Mozart. Once found no problem.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Debasis

Room did not have any view

10/10

Exceptional

28 Jul 2024

Darnell

Great property with an amazing view!!

Leisure Family

2/10

Poor

27 Jul 2024

Vahid

There was no working ac it ruined our vacation. It is unacceptable for a four star hotel to not have working ac in the middle of summer

Business Family

10/10

Exceptional

21 Jul 2024

J

The service was great, the breakfast was nice, and the location was perfect. The room was updated, clean, and the large. We enjoyed our time there. We'll be back!

Leisure Partner

10/10

Exceptional

10 Jul 2024

James

We stayed in the Presidential Suite, which is amazing and worth the extra cost. There are stair in this place, but the porter carries your bags and makes it easy for you.
If you are driving in, once you get to the edge of the square, call the hotel and a porter will cross the square to find you and bring you and the bags to the hotel while another one takes you car to the garage. There is a fee for this parking, but it is rather reasonable.
The included breakfast has been by far the best we have had on this 3 week trip. Highly recommend this place!

Leisure Partner

10/10

Exceptional

10 Jul 2024

Nikki Lynn

This place is great! It is located right in the heart of everything, it has a super staff who are friendly, professional and knowledgeable, and the restaurant is really nice. If you are going to Prague, this is the place to stay.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Emily

.

Leisure Family_with_children

10/10

Exceptional

03 Jul 2024

Stephanie

Amazing Stay!

The hotel is in a fabulous location and the staff are extremely attentive. We very much enjoyed our stay and would recommend it highly. The breakfast was also outstanding! Thanks so much for the amazing stay!

Business Family

4/10

Poor

30 Jun 2024

Verified traveler

Don’t stay in the luxury apartment

Stayed in the “luxury” apartment. Wasn’t aware that it was on the 5th floor with no lift in the building. No assistance with baggage. The room itself was fine but no view. Breakfast was sufficient. The only real positive is that once you’re settled, you’re in the best location to explore the city. Would not stay again.

Partner

8/10

Excellent

22 Jun 2024

Adrian

We booked a deluxe room and requested a room with the view of the clock tower.
When we arrived at the property, the desk person confirmed that the room (214) assigned to us had a view of the clock.
However, this was incorrect. For various reasons, we suspect that room 214 was not the room originally assigned to us.
Otherwise, the hotel looks good, nice breakfast room with view

Leisure Family

2/10

Poor

19 Jun 2024

SALLY

The room was tiny. We paid more for our little room than our friends who had a room five times the size of ours. The room was located directly across from the clock and above the bar with incredibly loud drunk patrons hours past midnight. We notified the front desk two days before we would be vacating to an airport hotel for an early flight, and they charged us for the last night we didn't stay. They were horrible. Located on a pedestrian square with a two block walk over cobblestone streets so you have to drag your luggage to them.

Leisure Family

10/10

Exceptional

14 Jun 2024

Julia

Excelente location in the heart of Praha.

Leisure Partner

10/10

Exceptional

08 Jun 2024

Bryan

Great location in quaint hotel on Old Town Square. Surprisingly quiet given the location.

Friends_and_family Family

6/10

Pleasant

02 Jun 2024

Dawn

I’m over old world charm.

87 steps to get to our room, no elevator in our side of the hotel (for someone with knee problems this is an issue). Black out curtains ineffectual. No tissues provided, toilet paper from the Soviet-era. Staff seemed indifferent except for the room cleaning staff—they were eager to get into the room to clean. Hotel is conveniently located.

Partner

10/10

Exceptional

17 May 2024

David

Love our stay in the spacious apartment, very quiet & great location.

Partner

6/10

Pleasant

14 May 2024

Mary

Convenient, nice Breakfast. Antique which was fine but musty. Description says elevator-deceiving-only goes up a floor and a half. Don’t book if you have trouble going up steps. Tremendous amount of steps so needed to change rooms and were put in a cracker box room. VIP hotel and Expedia gold customer but no amenities and no upgrade. Lied to us when 3 clerks said that they would credit us a night stay because we had to leave early. Told them at check in and 2 other days that we had to leave 1 day early from our 5 night stay.
Messaged them after checkout because no credit received. They lied again and said that it’s the first they heard of the issue. We wouldn’t stay there again.

Leisure Partner

8/10

Excellent

11 May 2024

Nikhil

Good location but not great rooms.

Hotel with good location but average service. We were not informed that the room would be in the attic with only stairs access from the second floor. Also , disappointed with Hotel.com promise of free room upgrade when available. I could not get it without paying for it .

Friends_and_family Family

8/10

Excellent

09 May 2024

Allen

We chose an \"annex room\" because it was larger but were not told the annex room is 500 meters from the reception desk. Since the reception desk is in a no-cars-allowed zone, we walked 500 meters to get to reception then another 500m to get to the room. Once at the room we realized we could have driven right to the door had we known.

Leisure Family

8/10

Excellent

22 Apr 2024

Michael

Wonderful city

The staff were very friendly and helpful. The hotel was in the old medieval part of the city with lots of restaurants. If you don’t mind cobbled stone streets and at times big crowds then this is for you. It was about 8-10 minutes walk to the river. I wasn’t a fan of the bed. Very good breakfast was offered.

Self

8/10

Excellent

13 Apr 2024

Richard

Friendly staff. Quirky layout. Great location opposite the clock

Business Friends

10/10

Exceptional

12 Apr 2024

William

Great location right next to old town square

Leisure Self

10/10

Exceptional

08 Apr 2024

Emmanuel

The staff are very friendly and willing to go out of their way to make your trip memorable

Leisure Partner

6/10

Pleasant

04 Apr 2024

Kenneth

Beautiful property, and a great location, the only drawback was the constant yelling of the drunks all night, every night. You can sleep from 2200 to about midnight, then maybe 0400 to 0700, that’s when construction started.

Leisure Partner

8/10

Excellent

01 Apr 2024

Jason

The apartment was in a queit location. Once you got your bearings it was conenient and with walking distance to the tram metro and buses.
Also easy access to dining options as well as to department store, groceries store as well as tourist gift shops.

4/10

Poor

28 Mar 2024

Natalia

Pros
Location, location, location!
Our windows were to the street and it blocked outside noise pretty well.
If you need a nail file, the toilet paper could serve as one.
Decent breakfast (wish there were more fresh fruits).
Everything around the old town square is ridiculous expensive, but this hotel puts you in the middle of everything.

We stayed in the Apostolic suit room and it was pretty big, but uncomfortable. It had a view of the square and clock. Because it was one of the most expensive rooms, I had higher expectation.

Cons
No elevator in the building we stayed (there are two buildings).
The bathroom was very small and not up to date. Two people couldn’t fit in the shower, toilet closet door was close to knees.
Prices for drinks inside the mini fridge were high.
Couch in the room is uncomfortable, didn’t care much for the bed.

During our last breakfast, we showed up and there were no plates, I tracked down a employe and asked for it, get to eggs, there is none, I go track another employee, get to the table no forks, go look around the buffet, no forks. For a third time I go track someone down, only this time she seemed very bothered with my request. Little things like that takes any positive away.

I wouldn’t stay here again. You pay for location and that’s about it.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Dennis

Great place to stay to see the city, staff very friendly and helpful

Leisure Partner

10/10

Exceptional

01 Jan 2024

GILBERTAS

Everything was great.