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Hotel U Zlateho Jelena (Golden Deer)
Prague · Czech Republic
Stupartska 6 Celetna 11View location
8.6/10Excellent383 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location10.0/10 10.0
Neighborhood9.6/10 9.6
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel U Zlateho Jelena (Golden Deer)
With a stay at Hotel U Zlateho Jelena (Golden Deer), you'll be centrally located in Prague, steps from Church of Our Lady before Týn and within a 5-minute walk of Old Town Square. This hotel is 0. 9 mi (1. 4 km) from Municipal House Hall and 1.
4 mi (2. 2 km) from Charles Bridge. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Make yourself at home in one of the 19 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Show less
Conveniences include phones, as well as desks and a turndown service.
With a stay at Hotel U Zlateho Jelena, you'll be centrally located in Prague, steps from Old Town Square and Church of Our Lady before Týn. This hotel is 0.8 mi (1.2 km) from Powder Tower and 0.8 mi (1.3 km) from Municipal House Hall.
Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as a turndown service and blackout drapes/curtains.
Featured amenities include multilingual staff, luggage storage, and a library. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Cash deposit required
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights
We have included all charges provided to us by the property.
-
You need to know
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
-
Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 15 per person
- Pet fee: EUR 7 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Czech
English
Nearby attractions
Royal Route
0.1 km / 0.1 mi
Old Town Square
0.1 km / 0.1 mi
Church of Our Lady before Týn
0.2 km / 0.1 mi
House of the Black Madonna
0.2 km / 0.1 mi
Prague Astronomical Clock
0.3 km / 0.2 mi
Estates Theatre
0.3 km / 0.2 mi
Parizska Street
0.3 km / 0.2 mi
Powder Tower
0.3 km / 0.2 mi
St. Nicholas Church at the Old Town Square
0.4 km / 0.2 mi
Franz Kafka Monument
0.4 km / 0.2 mi
Franz Kafka's Birthplace
0.4 km / 0.2 mi
Spanish Synagogue
0.4 km / 0.2 mi
Municipal House Hall
0.4 km / 0.3 mi
Havelska Market
0.4 km / 0.3 mi
Old Town Hall Tower
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 19
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- Bellboy serviceExtra charge
- Hotel safe
Show 11 more facilities & services
- Lift accessExtra charge
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
Double or Twin SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR ONE BEDROOMTWIN • SUPERIOR ONE BEDROOMTWN.B1-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
TWIN SUPERIOR ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.B1-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURY CITY VIEWSUITE • LUXURY CITY VIEWSUI.CV-LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel U Zlateho Jelena (Golden Deer)
SUITE LUXURY CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel U Zlateho Jelena (Golden Deer)
100
reviews shown
Raveesh
Well located. Good value for money.
Cindy
Great location.
Michelle
The Hotel stuff is very kind and will go above and beyond to help you with anything you need. The room was very clean and a great size. The location is prime, central to everything. We would definitely stay here again.
Thomas
Great
Denise
The property was beautiful, 15th century!! Loved that! At night we opened the windows to cool it off and it was helpful to have a fan in the room, because there is no a/c. Loved the location too! Would recommend to others!
Catherine
The location of this charming hotel makes it worth a stay. My room was very large with magnificent high ceilings.
Jessica L
This is a fantastic location just around the corner from the center of old town. My room was enormous with beautiful decor and hardwood floors.
It is a little difficult to find as the hotel is tucked into a courtyard between two restaurants. There are also a lot of stairs and no elevator so not a good fit if you have any mobility issues. However, if stairs aren't a problem, it's an amazing home base to explore the old town.
It is a little difficult to find as the hotel is tucked into a courtyard between two restaurants. There are also a lot of stairs and no elevator so not a good fit if you have any mobility issues. However, if stairs aren't a problem, it's an amazing home base to explore the old town.
David
Very spartan room right above the hotel cafe. It was a strange setup where they give you two old fashion keys, one for an exterior door that leads up a stairs to two rooms, one of which is yours and for the second key. The bathroom is sperated from the sleepign are via a few steps. I am not sure how many other rooms the place had. There was no safe, and while I had no trouble sleeping, during the afternnon until the restarynt clsoed there was some noise level. The best part was it was right offf the main square.
Wenzhong
The location was great
Elizabeth
Spacious and clean room, location the best, staff friendly.
stephen a
Fantastic staff and an incredible location! Loved my stay there.
BRIAN
Large room, great location. Breakfast was ok
David
.
christine
Room is big, location is perfect!
Harriet
The room was excellent, huge ceilings, lovely and clean. It was in a great spot as well; just a few mins from the central square. Really nice place.
The only two things that let it down - the shower, we had to sit in the bath as it was attached to the taps. Felt like it could have easily had room for a proper shower. Second - it was roasting beyond belief. I like to be warm but this was another level.
Wouldn’t stop me from staying again though
The only two things that let it down - the shower, we had to sit in the bath as it was attached to the taps. Felt like it could have easily had room for a proper shower. Second - it was roasting beyond belief. I like to be warm but this was another level.
Wouldn’t stop me from staying again though
Catherine
Lovely big room, staff were ridiculously helpful
Nathan
Unique space, great location near Old Town Square.
Stephen
Room cleanliness was excellent. Breakfast was good but a little expensive at €13 (could be found cheaper in the town)
Hannah
Overall this isn't a terrible hotel. However it loses points for us for two reasons:
1. They messaged us at midnight before we were due and said a payment had failed. We used a third party booking site and had paid in advanced so this caused us undue stress. Luckily it did get resolved. However, they didn't acknowledge it when we arrived.
2. There was a lot of noise on the Saturday morning as a bunch of work men were pottering near our room. It was going on fairly early.
1. They messaged us at midnight before we were due and said a payment had failed. We used a third party booking site and had paid in advanced so this caused us undue stress. Luckily it did get resolved. However, they didn't acknowledge it when we arrived.
2. There was a lot of noise on the Saturday morning as a bunch of work men were pottering near our room. It was going on fairly early.
Sandra
Room was clean and air conditioning system was good.
Alan
Everything was wonderful
Tanya
Great location
Joseph
The room was clean and the staff friendly.
Cédric
Clean. Breakfast good.
Jun
Perfect location.
No shower
No shower
renjun
The hotel location is perfect. Within walking distance to all the tourist attractions. Front desk staff are very nice and efficient. Hotel buffet style breakfast was pretty good. However, i would like to point out sone inconvenience of the hotel so future travelers can be aware : the front desk are not 24 hours. Another inconvenience was the hotel is a very old building so there was no elevator and no air condition. We didn't need air condition as it was in end of September but i assume in summer it could be hot. Also i booked a family suite room. There was no shower but a bathtub located 7 steps down from the bathroom makes me not feel comfortable. It might be hard for old travelers who has knees problems as you need to walk down 7 steps to get the bathtub. I will appreciate if hotel.com throu which i booked the hotel can disclose these room conditions.
Judy
Excellent
Colm
Really fantastic hotel. Big, characterful rooms; great location; fine breakfast. Highly recommended.
Milan
Location is superb and the staff is wonderful! They are doing everything they can to make up for the shortcomings of the ownership. It would appear that there is no need for repeat business and that is the feel I got from the 3 night stay. At arrival I found the bathroom unclean - so I cleaned it - the body towel was totally frayed and looked like something I would use to mop the floors with. The shower door was broken and only hanging on the upper rollers letting the water spray around, Ferdo Mravenec with the family also lives in the bathroom. I reserved a standard double room - but since I was alone, they only made up half of the bed and left half of it a bare mattress (which didn’t look that fresh)!! Absolutely ridiculous! So I asked for the other spreadsheet and did it myself. Mini-fridge was dirty and had something dark spilled in it.
Since my room faced the courtyard, every night around midnight I heard the staff from the restaurant next door leaving/yelling - since their back door leads into the courtyard and then banging and shouting at 5am when they were coming in. I understand the noise in a city as I live in a very busy city as well, and Prague is a relatively quiet city, but this was hard to ingnore.
Overall, regardless of the location it is not worth it. There are many other places, in the same and nearby neighborhoods, that I will book next time as I come to Prague almost every year…
Since my room faced the courtyard, every night around midnight I heard the staff from the restaurant next door leaving/yelling - since their back door leads into the courtyard and then banging and shouting at 5am when they were coming in. I understand the noise in a city as I live in a very busy city as well, and Prague is a relatively quiet city, but this was hard to ingnore.
Overall, regardless of the location it is not worth it. There are many other places, in the same and nearby neighborhoods, that I will book next time as I come to Prague almost every year…
Nina
Average
Extremely difficult to find, no parking near , very rude front desk parson , room hot when open windows very noisy
Location is very good, breakfast amazing
Thank you Veronica ( night reception lady )who was very helpful and friendly explaining how to find parking
Location is very good, breakfast amazing
Thank you Veronica ( night reception lady )who was very helpful and friendly explaining how to find parking
Verified traveler
Czech It Out
Perfect location. Beautiful room. Courtyard very comfortable and accessible. Be patient. This is a small hotel with incredible local charm. A Czech experience through and though.
YUKUN
Every staff we met was very friendly and helpful. We had a very pleasant stay. The location is perfect, literally 2 mins walk to the old town square. They offer secured luggage storage up until 10 pm. The building is a little old but everything else is perfect. Would highly recommend!
Claire
Hotel lovely. Courtyard sweet and a good place to come back to rather than go to a pub etc ..but we were told one evening that it was time we went to bed at 10pm because the staff on the top floor could hear us talking!!! We were playing cards and whispering as we got told the same the night before ..ridicilous ..we were so fed up that in the end we didn't do another night in the courtyard as clearly they don't want guests using it..We did wonder why it was so empty on Our first night ..no doubt the same had been said to previous guests..so a lovely place but that was very dissapointing being spoken to like we were loitering in a place we had paid to stay with use of all amenities
Jocelyn
Yes
Emily
I had a great stay at Hotel U Zlatého Jelena. The hotel is beautiful and in the perfect location. All the staff were friendly and my room was clean and large. Would absolutely stay here again and will be recommending my friends/family to stay here!
Sharmila N
Do book
Location is the best. The room was clean and quaint. A little tricky to find but not so bad.
Michael
I loved staying here. Old-style European hotel, good cake shop in the lobby and incredible Thai food in the restaurant. Just steps from old town square, which means it can get a bit noisy at night. But not so much! I’d stay here again.
Larisa
This hotel was charming and located 3 min from the old town square. The room was very spacious with super high ceilings. The vintage furniture and the feel of the place were incredible. As expected, no elevator but the stairs were wide and comfortable (was doing carry on only so had no issue. The hotel had dining options, though I did not use them. Overall, I would highly recommend this hotel.
David
The location is excellent and close to everything. The building is really old and the unit was awesome.
EMMANUEL
Awesome Historic Property...Super Close to the Old City Square!!!
Frank
Super centrico y amplia habitación. No servicio de limpieza ruido imposible en las mañanas por su patio interior y al ser tan antiguo no tiene insonorizacion ninguna.no caja fuerte
Jon
This hotel has an amazing location I'm central Prague.
Berybold building, but clean, comfortable, and nicer than I expected.
The staff was great and the check in and out process was very easy. I would highly recommend!
Berybold building, but clean, comfortable, and nicer than I expected.
The staff was great and the check in and out process was very easy. I would highly recommend!
Sarah Xin Ying
Stay in prague.
It was neither good nor bad. So so for me. I was expectibg more from a 3 star hotel. Ive stayed in many 3 star hotels and this is by far the worst. No separation between showers and floor so the whole floor often gets flooded after a shower. Also, in the morning, its often noisy outside which affects my sleep. I can hear the noise in the room next door too unfortunately. The hot water was limitied. After a while it becomes cold. But the bed was fine. The good thing is the location. Its a 2 min walk from the old town
Ivor
Good location
kristen
Was perfect for walking to the Christmas markets which is why we’re there. The room was very charming and unique. The staff were pleasant and helpful. Plus it’s over a cake shop!
Don
Comfortable stay.
Great customer service for a brief stay! Hotel employees can speak English. The building is historic but is well maintained. I appreciate that they were also able to store my luggage. Everything was clean. Someone traveling from the US, who is accustomed to boutique style hotels, would feel very comfortable here. The location was perfect, just a one minute walk from the town square with a beautiful Christmas market.
Nunziato
Great location and friendly staff. Pillows were very uncomfortable.
Joseph
Cheap but you get what you pay for. Basic room (no coffee making facilities etc), pillows weren't great and room was uncomfortably hot for our entire stay with only a tiny desk fan provided
Alan
Just a great place to visit Prague from. Helpful staff, great rooms and decor.
Richard
Very close to old town Prague
Elizabeth
The hotel was hard to find. The room is upstairs and there is no elevator. It was kept very noisy all night long by partying and fighting people in the street below. The windows blocked out the noise, but we couldn't keep the windows open for a breeze. The tub has no shower. HOWEVER, the room is right off the old town square, so it couldn't be more convenient.
Ruka
The hotel was located in the center of the historic district, and was convenient because it was close to each sightseeing spot.
Verified traveler
A basic property, good location in central old town Prague. No public transport needed. Staff helpful, kind and caring and went out of their way to help us. (Our shower broke and heating wouldn’t turn off) there is work needed to maintain standards in the hotel. Noisy courtyard kept us awake with guests talking or deliveries from 8am every morning.
Kurtis S.
Antique furniture!
Roiann
The hotel was very difficult to find, once we found it it was lovely and we enjoyed our stay.
Elizabeth
Wonderful Swiss mountain town.
Jonathan
Friendly, helpful staff at all hours
Alan
Great location and very friendly staff. Would recommend to stay here.
Phillip
Excellent location in the old, friendly staff and rooms gave you a great feeling about the old town and its style.
We recommend it to any body to stay out.
We recommend it to any body to stay out.
Simon
A very old building with high ceilings. Our room was large with a separate dressing area. There was a courtyard where you can sit with drinks.
Breakfast was very good with a wide range of options.
Location was perfect being two minutes walk to the old town square a a 15 minute stroll to Charles Bridge.
The only negative was our room, overlooking the street was quite noisy at night.
Breakfast was very good with a wide range of options.
Location was perfect being two minutes walk to the old town square a a 15 minute stroll to Charles Bridge.
The only negative was our room, overlooking the street was quite noisy at night.
Marta
Excellent location. Walking distance to all landmarks. Very friendly and helpful staff. Bathroom and shower don’t have any shelves. You end up putting things on the floor. Small table or shelf unit would help.
Anita
Beautiful historic old hotel incredibly close to the main plaza. Extremely quiet and peaceful despite being above a main walkway at night - the double windows completely blocked street sounds, and the hotel itself was silent. The lovely breakfast is not included in the room cost, but is very reasonable for the area.
John
Great value for the price. Staff very friendly and helpful.
Sabrina
Great hotel!!
This was a great hotel. Very centrally located, clean and comfortable for an incredible price. Would certainly recommend and stay here again.
David
Huge stylish rooms, excellent location and friendly staff
Yi ling
Hotel located a great location and cleanliness and room space is very big; employees are very nice
Verified traveler
I liked that it wasn't new. I felt like I was in Prague!
Verified traveler
Beautiful Prague.
OMG we booked the suite & it was fantastic! Wish they had a second night available. GREAT location! Huge room! Good price! Clean & friendly staff! Hoping to get back to Prague & this hotel! Would def stay again! Only compliant, no elevator & had American weight bags, but gentleman at front desk helped carry mine up because he was a gent & an Elvis fan :-)
Susanna
Great location, clean and spacious rooms, friendly staff. We felt very safe in the area and it was remarkably quiet considering its very central location.
Valerie
Located in a perfect spot in a very unique property with an amazing breakfast
Richard
Excellent hotel, very friendly and helpful. Lovely rooms, great location
john
Always thought of stopping here as been to Prague 30 plus times. Like the cafe on ground floor. Room was infested with ants. They stated had been cleaned for 3 hrs yet when we went back in there was same piece of paper on floor? We then killed 15 ants in 3-4 minutes. They moved us to another room and same again, infested with ants, so they then moved us to a different floor. We now had no ants, along with no coffee for the coffee machine. Lady on reception did her best but cleanliness of hotel is appalling.
Nicholas
Brilliant stay
Brilliant stay ,, so close to everything and staff where very helpful,, wish my partner happy birthday with a bottle of wine and cake and coffee ,,
Mark
Top hotel
Really well placed hotel right in centre of old town
Barbara&Chris
Hotel is a Heritage Hotel in excellent condition, very circa to the age. A block to old town square and close walking distance to most everything including the main train station (10 minutes). Clean, spacious room. Comfortable bed. Quiet unless you are on the street side. Very secure. Breakfast was a 7/10 and a bit pricy. We would stay here again for sure.
Chris
Very near Old Town Square. Classy historic hotel that we love. Walking distance from the train stn. We will stay there when we return to Prague.
Do Hyeon
Great Location, but a little bit small.
First of all, the location is so good. It is just next to the Church of our lady Tyn, whicj means it is so close to the Old town square. Therefore it is good to walk around city’s core and be back to the hotel easily even midnight, but a little bit noisy when the pedestrian screams or yells.
The staff was so kind and helpful. I checked-in after 00:00 and my pick-up service went to wrong place first..... without the help from the staff, it took more time to arrive hotel.
The room is a little bit small for two; the bed occupys more than half of the room.
The staff was so kind and helpful. I checked-in after 00:00 and my pick-up service went to wrong place first..... without the help from the staff, it took more time to arrive hotel.
The room is a little bit small for two; the bed occupys more than half of the room.
Ashton
Great location, beautiful historic building, simple rooms, but charm of location and building make up for lack of excessive modern amenities.
Bobby
Excellent hotel in a great location
I had an enjoyable stay at this hotel. The room was comfortable and the staff were very nice. The hotel is situated in a perfect place in the centre of Prague.
jennifer
Lovely and convenient
Lovely room quiet in such a great location! Right on Main Street with 5 minute walk to town sqare.
Verified traveler
Great location. Kind staff. We wish we could have stayed longer.
Stephan
Good location but ordinary facilities
Very ordinary hotel with old facilities. Long steps up to the room with bags. bed was flat and not comfortable. it was very hot (38 degrees) and no air-condition or fan. I will not rate it more than one star. We had to move immediately to another hotel and lost our money. But in good location.
Henry
Right in old Town Prague. Could walk everywhere.
Great location. Easy walking distance to everything.
Pete
Right in the old town but it really needs an update, no A/C, broken toilet seats, faucets and jacuzzi. Old paint on the walls, craks and pices falling off. If you get a room facing the street you won’t sleep all night. Not sure how this is a 4 star hotel, maybe 30 years ago. Fake reviews, very misleading.
MARTIN
Great location, some practical issues
Friendly staff. Light. Reasonable value.
Great location very near the old town centre but a bit of a hike to public transport and can be subject to noise ffrom on passing all night revellers.
Minimal furniture, spa bath but shower over bath but no enclosure and no floor drain resulting in puddles on the bathroom floor.
Lot’s of stairs and big step into the bath do not suited for the elderly or those with mobility issues.
My mattress was not great.
Good breakfast buffet.
Great location very near the old town centre but a bit of a hike to public transport and can be subject to noise ffrom on passing all night revellers.
Minimal furniture, spa bath but shower over bath but no enclosure and no floor drain resulting in puddles on the bathroom floor.
Lot’s of stairs and big step into the bath do not suited for the elderly or those with mobility issues.
My mattress was not great.
Good breakfast buffet.
richard
Nice hotel basically on the main square
Was greeted by friendly staff on arrival and they wer lovely. Hotel is in a great position very close to the main town square. No noise pollution either so you can sleep soundly. Overall great place
Shelley
Comfort and Close
Great hotel and fantastic service!! Beautiful courtyard and easy to get to everything!
Cindy
The hotel room was in very poor condition. The floors had missing pieces of wood which was dangerous to walk around at night. There was no air conditioning and you could not leave the window open for fresh air because it was so loud outside with people yelling and partying. Hotel staff were unfriendly and almost rude! I would never recommend this hotel! The only good thing was the location was close to the city center.
Hyeryong
Best location
For the price, it would be one of best hotel in Prague. Although it looks quite old but in good way. Beds were extremely comfortable. Since it is located in the middle of the old city, you can go around anywhere:)
Chris
Prague at its best
Wonderful jewel of a hotel. Service was outstanding. Staff could not have been more helpful. Location excellent for the old town. The breakfast was fresh and varied. All the bread is made by the bakers who also make the delicious cakes for the coffee shop. If you want a faceless modern hotel this is not for you but of you want character history and genuine hospitality this will be perfect.
Verified traveler
Old charm hotel
When we first got there, the woman at the reception was very unprofessional.
Later that day we asked her to book a taxi for our departure day, she said to come back because she was too drunk. She was fired that afternoon. Then it got better, people were helpful and professional. We could never get an English Channel and the room was not done on Sunday. When we left they gave us 2bags of good cookies to make up for first impression.The location is great!
Later that day we asked her to book a taxi for our departure day, she said to come back because she was too drunk. She was fired that afternoon. Then it got better, people were helpful and professional. We could never get an English Channel and the room was not done on Sunday. When we left they gave us 2bags of good cookies to make up for first impression.The location is great!
Miss Alessandra
worth the trip alone :)
beautiful room, awesome architecture, quiet, great staff
ML
Location!!
No elevator was only negative. Small, intimate; great staff and fantastic location in Old Town!
Barry
Nice spot to stay,just a few yds from the old town square.
Helena,who greeted us upon arrival and everyone else were helpful and friendly.
Room was nice and clean,good bathroom and we had a quiet outlook onto a patio that was closed late at night...not overlooking a street,where noise carries on until the next day!!
Helena,who greeted us upon arrival and everyone else were helpful and friendly.
Room was nice and clean,good bathroom and we had a quiet outlook onto a patio that was closed late at night...not overlooking a street,where noise carries on until the next day!!
Garry
Great stay
Hotel is in an excellent location. Lots of local sightseeing and restaurants. Friendly and helpful staff. Rooms were very clean and comfortable. Mine was located on the top floor. Huge room but several stairs to climb. Would highly recommend it. Had the on site daily breakfast. Was an add-on fee but lots of selection. Convenience store nearby for drinks and snacks.
Verified traveler
best location
We couldn't have stayed in a more perfect spot. The room was large - more like an n apartment. Helen was fantastic and smoothed over a couple items that were different than advertised through Hotels.com. She also was fabulous with arranging for some things we needed. I would definitely stay here when turning to Prague.
bill
right near old town square
Had a great stay, Prague is beautiful and everything is still relatively cheap. Best beer in the world!
Verified traveler
Excellent location. No toiletries provided. Staff were friendly.
Katharine
Great hotel
A little warm and noisy but the location was amazing and the staff were great. Thank you for a very pleasant stay
Roman
higher floor means less smoking drifts uo
We were given a lovely room over the public outdoor café/ lounge. But smoking in café came through our open windows.
Location & surroundings
Hotel U Zlateho Jelena (Golden Deer)
Stupartska 6 Celetna 11, Prague, Czech Republic
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Hotel U Zlateho Jelena (Golden Deer)
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