Name: EA Hotel Royal Esprit
Address: Jakubska, 5, Prague, 11000, CZ

10/10

Exceptional

03 Jul 2026

Julie

Location/location/location. This hotel is right in the heart of old town. Walkable to most attractions and restaurants. The staff is absolutely lovely. Breakfast is included and rooms are clean with AC.

Family

10/10

Exceptional

20 Jun 2026

john

Had a fabulous stay at this hotel. Room was very clean and bedclothes were completely changed after day 4. This is an exceptional service. Staff were so friendly and helpful. They breakfast has a large choice of hot and cold foods. I would highly recommend staying at this hotel

Partner

8/10

Excellent

03 Jun 2026

Paul

Very close to shops, restaurants and pubs

Friends_and_family Family

8/10

Excellent

30 May 2026

Gonzalo

El hotel muy bien ubicado y con buenas instalaciones. Muy buen desayuno. La recepcionista de la mañana muy amigable y atenta, la de la noche es lo contrario, de pocos amigos. Pero en general es un hotel que si recomiendo.

Family

8/10

Excellent

17 Apr 2026

George

.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Felix

It was a good stay, old city is within a walking distance, good value for money

Partner

10/10

Exceptional

30 Nov 2025

Rebecca

Room was clean, staff was very friendly to us brrakfast was nice ( more of a continental than hot)
Very close to a good location and two minutes from transport routes to and from the airport

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

Clay

Large room, good breakfast, attentive staff

Leisure Partner

2/10

Poor

23 Nov 2025

Jorge

The location is the best. The staff is nit friendly.
The elevator was down for two days. No tv for three days, the lock doesn’t work.

Leisure Family

4/10

Poor

28 Sep 2025

Cristiano

This hotel is advertised as 4 stars but it barely feels like a 3 star. The lobby smells like smoke, staff barely speaks English, beds are rock solid, and tap water was brown (due to roadworks apparently). Venue looks dated, old, and shifty.

Leisure Partner

2/10

Poor

27 Sep 2025

Douglas

Awful place

Choice but mediocre nothing wow at all

Partner

10/10

Exceptional

04 Jul 2025

Patricia

I enjoyed the breakfast there. Very helpful front desk. Oh. The elevator was broken. You can hear the drunks yelling during the night. I stayed at the 3rd floor.

Leisure Family

10/10

Exceptional

12 Jun 2025

KARA

This is a great spot right in the heart of the old town. We were able to walk everywhere from the hotel. The breakfast was fantastic, the service was all great, and I’ve probably never seen a cleaner bathtub. The only caveat was the parking which was inconvenient, but actually worked out quite well. I can’t complain!

Partner

6/10

Pleasant

03 Jun 2025

Douglas Donald

The elevator was not working for the 4 nights we were in the room. We had to climb 5 floors to our room. We were offered another sister hotel, with a paid cab but preferred our location. Only compensation was a bottle of champagne and 2 free beers.

Leisure Partner

10/10

Exceptional

12 May 2025

Noppadon

Good location.

6/10

Pleasant

13 Apr 2025

Vahid

The location is great with everything within easy reach. Breakfast was also great, with a good variety of options, and the staff were helpful when approached, though not particularly friendly or welcoming.

Check-in was the biggest letdown. While the lady at the reception was polite, it was frustrating to wait such a long time—especially at 9:30 PM with a child—while she trained a new staff member on how to use the booking system, process payments, etc. We had to eventually speak up and let her know we had been waiting too long and needed to settle in.

The room itself was okay, but cleanliness was an issue. The bathroom, in particular, was not up to standard—we found hairs in several places, which was disappointing.

Also worth noting: if your room faces the street, expect a noisy night. Teenagers were shouting and making noise well past midnight, making sleep difficult. Lastly, it would be nice if the hotel provided at least a bottle or two of water in the fridge—just some basic touches that make a stay more comfortable.

Leisure Family

10/10

Exceptional

17 Dec 2024

Shan Yuan

Very well place!

Self

8/10

Excellent

11 Dec 2024

Shruti

Nice hotel, very comfortable and friendly staff.
Breakfast options were good.

Leisure Friends

10/10

Exceptional

08 Dec 2024

Jimmy Charles

Very nice property that is convenient to everything.

Leisure Self

8/10

Excellent

06 Dec 2024

Nicky

Lovely small traditional hotel in fantastic central location. Stayed for 2 nights which coincided with the Xmas market opening on our first night. Rooms were nicely presented and v clean. Bed wasn’t the most comfortable and no hot water on Monday morning at 8.30. May have been a busy morning? Think the hotel was fully booked on the Saturday night anyway.
Would def stay again. Good selection of cooked and continental breakfast.

Leisure Friends

6/10

Pleasant

02 Oct 2024

Verified traveler

Great location. Decent breakfast. Did not get a friendly impression from the staff. Although I had asked for a double bed, my room came with two single beds. This could have been acceptable if they at least had provided a double duvet, however, they even refused to do so.

Partner

10/10

Exceptional

14 Sep 2024

Jaime

Wonderful! No problems

Leisure Family

4/10

Poor

03 Sep 2024

Andrei

Not recommended

No parking on site, you have to pay 26 euro for the night to a different hotel. The AC was not working, very hot in the room. Breakfast was poor and not so much of variety.

Partner

6/10

Pleasant

12 Aug 2024

Jana

Hotel is in good location - short walk to Old Town Square but also easy access to mall and transportation. Facility needs updating. Carpet is very old and shower had leak to the hallway and the door had water damage so it’s an ongoing issue in this room. If I stayed longer I would ask for new room due to possible mold. Staff were nice and attentive. Decent breakfast as well.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2024

Daniel

Perfect location and hotel

Great stay, we were very happy with it. Clean hotel and very friendly staff.

Partner

10/10

Exceptional

21 Jun 2024

M

Satisfied travellers

The reception staff member went out of her way to please and she did.

Business

8/10

Excellent

28 May 2024

Alejandro

Great location in old town, nice rooms sizes, nice bed and clean bathroom, breakfast has a lot of variety with warm and cold options. Staff was very friendly. Room facing Main Street and people walk and scream at nights.

Business_and_leisure Self

8/10

Excellent

28 Apr 2024

Linda Ann

Hotel in excellent location. Staff were very friendly and helpful. Good choice at breakfast. Would recommend this hotel.

Leisure Family

10/10

Exceptional

02 Apr 2024

Artur

It is closed to downtown, safety, receptionist is very nice and helpful

10/10

Exceptional

01 Apr 2024

Fan

excellent location

8/10

Excellent

11 Mar 2024

Verified traveler

Good location and fairly priced

Good location, quite central to the city centre. The room was clean and tidy in an art deco style.
Friendly staff but you had to ask for espresso as not offered however everyone seemed to know this except us.
Good continental breakfast choice, overall a fair price for the hotel

Partner

6/10

Pleasant

10 Mar 2024

Edson

Nice location and staff. Cleaning could be better. OK breakfast. A good 3 star well located.

Business Self

10/10

Exceptional

09 Dec 2023

BETH

Quaint hotel in a perfect location.

Wonderful stay. We were in room 43. Lovely view with a HUGE private patio that in the summer would be perfect for wine at sunset. Comfy bed. Good water pressure. Good breakfast with hot and cold foods. Carolina at the front desk was a pleasure to talk with. Very friendly and helpful. The shower nozzles are fine they're mointed to the wall about half way up and you simply use them handheld. Not sure what the other complainers are upset about. This is not uncommon. The heat was good. Very quaint hotel in a perfect location for Old Town, the Christmas market, restaurants and markets. We'd stay here again without hesitation.

Partner

10/10

Exceptional

21 Jul 2023

Mark

Great stay for a family

Great location, just a few minutes away from the main square in Prague. The hotel is nearly 100 years old, so it does look slightly tired as expected, but it was clean and in good condition. The staff were friendly, and the receptionist on the first day was amazing when we checked in. We had a family room, and it was very spacious and the child's bed was in a slightly separate area, which was good. There was a fridge in the room for keeping drinks etc. cool. The mattresses were hard though and it wasn't particularly soundproofed from outside, and my wife struggled to sleep. Breakfast was reasonable, if slightly limited, but the serving staff barely acknowledged your presence and didn't ask for room numbers or anything. With hindsight, it would have been useful to have a menu for the restaurant in the room, and it didn't have a Do Not Disturb sign within the room. Good WiFi and the aircon worked well.

Friends_and_family Family

2/10

Poor

19 May 2023

MODAYIL

The toilets were stinging. Sewage smell

Leisure Family

4/10

Poor

14 May 2023

Olga

The hotel was disappointing overall. While it is very conveniently located 5 min walk from Old Town Square, the host was not friendly and honestly quite annoying, and some elements of the room were dilapidated.

Leisure Partner

4/10

Poor

04 Mar 2023

Douglas

Our booked room was not as described in the artillery provided by Expedia.

1. It states the Standard Double or Twin Room has a Shower/bath combination, but our room only had a shower.

2. We did not have a 130-cm Smart tv, just a standard tv and the only channel that was in English was BBC world news

3. The hotel never had a 24hr reception. (most days we was there it was closed from 10am to 10pm)

4. Room cleanness was poor, i.e.- TV controller was sticky, Shelfs where very dusty, the celling above the shower had a lot of big brown water marks,

3. Tissues was found under one of the pillows

4. Staines were on the duvet cover (but sheets looked clean)

5. Disabled entry is a little difficult as when you enter the hotel you are faced with a 4/5 large steps, You can use the entrance via the attached restaurant round the back but only when its open.

The hotel is in a great location to visit the new town and the old town as its in the middle of both.

Leisure Family

8/10

Excellent

18 Jan 2023

Alena

Hotel is super nice, great location and amazing staff! I was there in January so the room was slightly cold and there is so much noise from the street over the night due to the location! So many drunk people … but I would stay there again and would recommend the hotel for sure. Love it

Business_and_leisure Self

10/10

Exceptional

09 Sep 2022

Marina

Great area

Leisure Family

8/10

Excellent

15 Jul 2022

Etay

.

Leisure Friends

8/10

Excellent

21 May 2022

Jacqueline

Excellent location and friendly helpful staff. The big downside was the bed was extremely hard and uncomfortable. I had to sleep on top of pillows. Shame as otherwise our stay would have been perfect.

Partner

10/10

Exceptional

26 Apr 2022

Andrey

Amazing

Self

10/10

Exceptional

14 Feb 2022

Asma

Charming

Amazing staff and very well located
I highly recommend it

Self

10/10

Exceptional

15 Oct 2021

Brian

Put on a mattress topper and you’ve got something

The rooms are Old World and fun. The bathtubs are perfect. Location is excellent. The restaurant was very good with traditional cuisine.
I like a firm bed, but these beds weren’t a little too firm.
Most hotels keep power adapters around for the guests who forget theirs. One would hope they begin to do so as well.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2020

tobias

Basic hotel, good breakfast. Good location.

Friends_and_family Family

8/10

Excellent

29 Dec 2019

Verified traveler

Mixed feeling

Nice property, but I think the staff required more appropriate and professional training. Don’t get me wrong, they are friendly, but somehow leave us a very strange feeling. Like the housekeeper, did not even knock the door to come into the room, not once but a few times, the receptionist required us to leave our passports at the counter for 30mins... as he was busy with his mobile phone... I don’t know, it is definitely strange to me and it is the first encounter in my entire life for such practices in a commercial hotel.

Friends_and_family Family

10/10

Exceptional

26 Nov 2019

Verified traveler

The rooms were clean and tidy and very warm.. we arrived at 1.15pm and check in was 2pm. The rooms were ready but they wanted to charge u euros per person to check in early.

Leisure Family

10/10

Exceptional

11 Nov 2019

Janice

Excellent stay

Lovely convenient hotel, really good shower, restaurant and bar very good

Friends_and_family Friends

10/10

Exceptional

26 Oct 2019

Donald

This was my 2nd stay, that says it all

This is the second time we stayed here and will stay again if we are in Prague. I really like the rooms, very different from the usual hotel rooms. Breakfast was excellent with numerous choices. It is very near the main square so in the early morning there may be some passing noise from revelers for a short while which is not the Hotels fault. Staff were freiendly and helpful. Close to the public transport for easy access to the tourist spots over the river.

Partner

10/10

Exceptional

23 Oct 2019

Michael

Excellent Hotel

Nice hotel, close to the main square. Easy reach to everything,Staff were very helpful and the place was spotless. It is about £30:00 from the airport or you can get the tram I think. This hotel books the taxi for you if you contact them, the driver was waiting for me at the airport. I had no problem booking a return taxi when leaving. Around the old town there is plenty to see, you are also just a ten minute walk to the river for a boat trip if you fancy doing that. There are about 6 boats or more to go on down at the river on the same side as this hotel.

6/10

Pleasant

18 Oct 2019

Verified traveler

Centralised heating control meant that the central location became a problem as needing to open the windows meant we couldnt keep oit the noise.

Lors of little things - hard to find sockets for example - that just added up to make what could be a good hotel, just OK instead

Leisure

8/10

Excellent

03 Oct 2019

Onur

Will stay again

Best location that you can find in prague. Large room. Average cleaning. Missed the breakfast, so no comment on that

10/10

Exceptional

15 Sep 2019

Verified traveler

This is a great property. I can't fault the place. The hotel itself is lovely, I didn't have too much interaction with the staff but they would always give a friendly hello or goodbye as I was going in or out. Breakfast was buffet style and a good selection, the restaurant and bar next door were also very good. A short walk to the Old Town Square and close to the metro.

Leisure Self

8/10

Excellent

17 Aug 2019

Amanda

ice hotel in quiet area

Nice hotel in quiet area ,close to attractions. Rooms spacious but air conditioning did not work very well room to hot. Would of been nice to of had proper shower instead of a bath with shower which you held but wasn’t problem for a short break. Would stay again if in Prague. Good choice at breakfast.

Partner

8/10

Excellent

13 Jul 2019

amit

Prague trip

Central location as we walked to all places and shopping area.
Clean and spacious room even with 3 suitcases on the floor.
Friendly staff.

Family

10/10

Exceptional

02 Jul 2019

Mike

Fantastic

Best location, mintues walking distance to everything you need or want to do. Staff (Teresa and Katarina) were awesome, very cheerful and very helpful. Room was clean and air conditioned, breakfast had plenty of selection and also tasted great! No complaints, would highly recommend and would definitely go back!

Friends

8/10

Excellent

22 Jun 2019

Linda

Very good area to stay in, but the hotel lift was not working that often and had to keep walking up flights of stairs to get to our room, as I had a broken foot this wasn't acceptable.

Partner

10/10

Exceptional

01 May 2019

Verified traveler

Close to major sites. Clean. Home. Away from home.

Leisure Self

6/10

Pleasant

31 Mar 2019

GregM

The location is spectacular - the Old Town, just steps to the Tyn Church and all the enchantment of Prague. The hotel is going through a renovation and I can understand that. What I cannot accept is that room service doesn't leave a fresh towel or re-stock supply (and shower gel was not offered at all).

Business Self

2/10

Poor

14 Feb 2019

Verified traveler

I arrived late to the property and was greeted eventually by a nonchalant receptionist, handed a letter stating that the hotel was overbooked and I needed to transfer to another hotel. The alternative hotel was half a mile further out of the city and I was supposed to be grateful they were providing a taxi! I spent time on the phone to Expedia with no solution and reluctantly had to transfer to the Embassy for the night. The staff were very nice at the Embassy but the location was far from perfect. The following morning I cancelled my next 2 nights stay and went to a fabulous hotel The Grand Majestic.
I was travelling alone with my young daughter and location was key for me. No attempt had been made to let me know of the changes in advance. Very rude and unwelcoming arrival by Hotel Espirt.

Friends_and_family Family

8/10

Excellent

05 Feb 2019

Gabri

Would definitely go back

We really enjoyed the hotel. It was comfortable and the location was amazing. Even though there was refurbishment taking place, we never even noticed the workers or the work done. Staff was very friendly and helpful. Only downside is that we found our family room a bit cold as we only had a heating/aircon unit working as the heaters weren’t.

Family

10/10

Exceptional

30 Jan 2019

Verified traveler

Hotel close to old town square, shopping,restaurants and places of interest.
Staff were friendly and always willing to help with anything.
Hotel breakfast was included in the price. Food selection was good.

10/10

Exceptional

15 Jan 2019

Anna

Excellent Location

Perfect location: Old Town Square a few minutes walk; tram and metro lines (Namesti Republiky) connect you everywhere. Two tram stops to and from the main train station. Shopping and dining options abound. The Hotel itself is excellent: room is very comfortable, breakfast buffet offers hot and cold items. Front desk staff are very nice. Highly recommended!

Family

8/10

Excellent

02 Jan 2019

T

Really friendly staff and excellent location. Definitely recommend it.

Leisure Family_with_children

8/10

Excellent

10 Dec 2018

Verified traveler

Great location. Good price. Nice hotel- would stay here again.

Leisure Friends

8/10

Excellent

03 Oct 2018

Jose Angel

Central and cosy

Cosy and quiet hotel close to everything. Very fr indly amd nice receptionist.

10/10

Exceptional

24 Sep 2018

Verified traveler

grear

great hotel - superb location

10/10

Exceptional

03 Aug 2018

Verified traveler

Good hotel in best location

0 meters to Koteva mall In haert of Praha, less price than others nerbey, good breakfast not multi but basics breakfast is always available. Bellow were dull, I requested two more they provide it next day.

Family

8/10

Excellent

01 Jul 2018

Verified traveler

Good hotel fclose to Old Town Square.

Friendly staff promptly responsive to needs and requests .

8/10

Excellent

27 Jun 2018

Erika

Great rates and great location!

This hotel was in a perfect location, close to everything in old town and beyond. Staff was very friendly and helpful. Breakfast was excellent with a great variety of foods.

Partner

8/10

Excellent

08 Jun 2018

keara

Really nice hotel near old town square

The hotel was in amazing location.
The rooms are clean and big.
Breakfast was good although there should be allergy numbers on labels.
Air con can be a bit annoying to work at first but works after.

8/10

Excellent

18 May 2018

Vitek

Great Stay in Prague

it was great and fantastic location. 10 minutes walk from Grand Central train station \"Hlavni Nadrazi\" perfect for exploring both, the city and the country.

Family

8/10

Excellent

24 Mar 2018

Kirti

Good location, wonderful stay!

Family

4/10

Poor

28 Dec 2017

Daniella

They did not have any shampoo or conditioner facilities. The room/bathroom was not very clean. Was disappointed with the cleanliness of the room and amenities.

Partner

8/10

Excellent

26 Nov 2017

Victor

Very centrally located

We had a good stay the hotel is centrally located to all points of interest, very pleased with the service , the facility and specially the staff.

8/10

Excellent

01 Nov 2017

Verified traveler

Close to Old Town Prague

Helpful hotel staff booked a tour and airport transportation for us. Very helpful.

8/10

Excellent

11 Oct 2017

Hannah

A pleasant surprise

I booked this hotel last minute and was so pleased. The staff was so helpful, especially Tereza at the front desk. Breakfast was plentiful and very tasty. Location was great for getting to the local sites. Most were in walking distance.

Unfortunately there was construction going on on the street below which made for some noisy mornings. Also, there was a bar crawl that came by two of the nights. So if you're looking for complete peace and quiet take note.

8/10

Excellent

07 Sep 2017

Auja

Great Location

Finding the hotel can be a bit of a challenge because it is very near Old Town so there are many small streets around which can be confusing. Once you find it, it is great. The people at the desk were polite, friendly and helpful. They arranged my taxi ride back to the airport and it is a fixed rate much cheaper than I paid to get there.

8/10

Excellent

04 Sep 2017

Luke

Great location in Old Town Prague. Super close to the square.

6/10

Pleasant

04 Sep 2017

Syed Hasan

my first prague trip

the breakfast was excellent. the location is very good. Only issue I found is wet carpet close to the bathroom door.

8/10

Excellent

29 Jun 2017

Maureen

Kind staff- great location

This hotel was clean, room was great. Food is a basic European breakfast. Only complaint was that the beds are incredibly firm. The man that checked me in showed me how to use kroner and was very sweet. A 5 minute walk to the old town square and not far past that to the Charles Bridge.

8/10

Excellent

28 Jun 2017

Verified traveler

Very convenient location within Old Town Prague.

Friendly service, clean rooms, nice selection of food at breakfast.

10/10

Exceptional

02 Jun 2017

Mei ling

Great

It is nice and clean, it is convenient to all the attractions and can walk to train station

Partner

8/10

Excellent

09 Apr 2017

Verified traveler

Excellent location for the old town

Lovely hotel in excellent position. Rooms were spacious and very clean. Would definitely stay here again when visiting Prague.

6/10

Pleasant

27 Feb 2017

Verified traveler

Close to tourist attraction

Good hotel for a short stay, breakfast wasn't that nice. Room very clean, close to most tourist attraction. Recommended for a short stay.

8/10

Excellent

22 Oct 2016

Michael

Great stay in a great location!

Partner

8/10

Excellent

20 Aug 2016

Verified traveler

Good hotel, good location

Some Pros:
- Dining area which serves continental breakfast, foods differ slightly each day
- Very close to Powder Gate and Náměstí Republiky metro station (good for travelling to/from to airport via Zlicin)
- 5 minute walk to Old Town square, 10-15 minutes to castle (depending which entrance you head for)

Some minor Cons:
- No restaurant of their own, but there is an adjoining Chinese restaurant which did good food and beer at reasonable price
- There is a late night bar nearby which attracts some pub-crawlers, so you occasionally get loud drunken groups walking past (I think this is true in most of Old Town)
- No fixed shower in room, rather a shower head/hose attached to bath tap. It's fine when you get used to it

One final point: most public toilets in Prague (including in restaurants) charge an entry fee, so it's nice to have a centrally-located hotel which you can pop back to if you need to! The hotel also has some (clean) toilets in the lobby for guests to use.

Overall, a great experience. I would recommend.

6/10

Pleasant

09 Jul 2016

Todd

Zimmerman Review

Unfortunately the room did not have air conditioning, so needed the windows opened. It was cool so no problem with that. However right by bars, so very loud all night long. Also, we arrived on a Monday and the elevator was not working, so had to lug the bags upstairs. They stated it would be fixed the next day,. We left Thursday afternoon at it was still not fixed. Breakfast was included and decent.

Partner

6/10

Pleasant

02 Jul 2016

Dan

very well located

hotel is very well located just on the edge.of the old quater. this is a downfall however as you end up with alot of road noise. room was in need of updating and repairs.

6/10

Pleasant

07 Apr 2016

Murray

Great location but lacks the basics

I was ready to give this place 5 stars when I arrived. Nice Art Deco décor, clean spacious rooms and buffet breakfast, but having no aircon and no shower(just a bath and hose) killed that. Also no washing facilities for my clothes when I asked reception - that's quite unacceptable. Staff are helpful where able though; they printed some things for free and posted a couple of letters also for me.

6/10

Pleasant

23 Sep 2015

2 sisters

Okay place to stay

We didn't think not having AC would be a problem ad the forecast was for cooler temps. However a couple of 30 degree days made our room stuff and uncomfortable. Couldn't keep windows open at night as the bar crowds were loud. A small fan helped a little. Front desk staff aren't overly friendly. Kind of curt in their responses. Heaven forbid you ask a question if someone else is at the desk ! You are told to come back later !

2/10

Poor

06 Sep 2015

Danny

not nice

Not a 4 star hotel more like 2 star the room was hot not air conditioning just a fan the was no good just recycled hot air the hotel staff are not very friendly I asked to change the room due to the loud shouting from the street from groups of people passing the hotel and I was meet with hostility by the hotel staff not nice at all the breakfast was not a nice experience the hotel staff just hovering around looking at you like you should no be there and the food not nice at all I would not recommend the hotel at all stay away

8/10

Excellent

04 Sep 2015

Sim

near cbd, valuable

good hotel, clean, near cbd, big room and bathroom

2/10

Poor

26 Aug 2015

Stephen

A Total Shambles

When we arrived at the hotel we were told they were overbooked and we would be in the suite for one night. However, we were told we needed to be out of the room by 10am and that they did not know if and/or when they would have a new room. They did not have a secure room for us to store our baggage in and we had to leave them in reception.

When we returned after our day in Prague we checked into a new room. The room had no ac, a broken fridge and two singles pushed together with two separate single bed duvets.

My partner requires expensive medication for his eyes and this must be kept cool. We called reception to report the issue and ask for someone to fix the fridge only to be told that it was not a fridge but a mini bar and that it was supposed to be warm. If we needed to keep things cold then we needed to store them in the fridge in reception. However when we did this and he went to collect his morning dose they were all missing. The lady on reception simply shrugged and ignored us.

We booked the holiday as a romantic weekend for my partner and I. Without adding too many personal details, having two single beds pushed together and separate duvets does not make for a comfortable or romantic time.

When we checked out on our final day we asked reception if we could speak to the manager. He refused to speak with us directly and instead insisted we speak to him over phone and via the same ill tempered receptionist with whom we had the minibar issue.

Partner

4/10

Poor

23 Aug 2015

Ayesha

Lacks the basics - No aircon, no shower

Hotel is in a great location however we did not enjoy our stay as the hotel lacks the basics. No air conditioning and no shower (bathtub only). While in a great location, and because we had to open the windows to keep the room cool, it was extremely noisy. The breakfast was not great either. Expected more from a 4 star hotel.

Partner

6/10

Pleasant

07 Aug 2015

Nick

Great location, friendly staff, room was very hot which wasn't nice in the middle of summer. Would def. stay again.

8/10

Excellent

10 Jul 2015

Ernesto

4 days in Prague

you only need a room to sleep on. breakfast is not that great. but near shopping mall with food hall. walking distance to tourist spot. if i'm going to visit Prague again i will come back to this hotel.

10/10

Exceptional

09 Jul 2015

Martin

The first room we were given had faltedl air conditioning. The hotel immediately rectified it and gave us a better room with good air-conditioning.

Partner

8/10

Excellent

24 Jun 2015

Verified traveler

Recommended place to stay in Prague

Great staff. Very welcoming and accommodating. Very central location.