Name: Josephine Old Town Square - Czech Leading Hotel
Address: Tyn 636/9, Prague, 110 00, CZ

6/10

Pleasant

24 Jul 2026

Rotem

היה מקום די מיושן. החדר במקום היה חסר דברים בסיסיים כמו סבון אמבט ומגבות

6/10

Pleasant

19 Jul 2026

Kimberly

My stay at Josephine Old Town Square Hotel in Prague was a mixed experience. The location is the big win here, right in the heart of Old Town Square with everything within easy walking distance, restaurants, shops, and the main sights all just steps away.
The rooms felt dated though, more worn than I expected for the price point, and the bed was genuinely uncomfortable, which made it hard to get a good night's sleep during my stay. That is a significant downside for a hotel, since a decent bed is kind of the whole point.
On the positive side, the staff were consistently helpful and pleasant throughout my stay, which went a long way toward smoothing over the room quality issues. They were responsive and easy to work with whenever I needed anything.
Overall not a bad stay, and the central location alone makes it worth considering, but I would go in with realistic expectations about the room condition and mattress. Three stars, held back mainly by the tired decor and the uncomfortable bed.

Friends

6/10

Pleasant

14 Jul 2026

James

Good location close to Old Town Square. Next to nice bars and restaurants.

Friends_and_family Friends

4/10

Poor

10 Jul 2026

Michael

The Josephine is a nice building in a beautiful location, but it badly needs upgrading. We were there during the recent heat wave, and our “air conditioned” room never got below 85F. The tiny A/C unit labored badly, augmented by a small table fan for a room for four people. If we slept with the windows closed we roasted; if we slept with them open we wrestled with the noise from the all-night party in the square. The lock on our door (one key per room) required a safecracker’s touch to open. The one-person elevator was out of order as often as it was operating. The hotel advertises laundry facilities but does not have them.

We paid for breakfasts twice, but every morning the staff hassled us about it.

I think if we came when the weather was nice, I might have found the shortcomings more charming. It is a nice locale, and the attached Italian restaurant is very good.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Deepa

Spacious family room with 2 large beds. Air-conditioned rooms - essential in the summer heat. Toiletries in the room - soap, shampoo, separate conditioner, lotion which is not usual at many European hotels. Also have coffee and tea in the room as well as a bottle of wine and bottled water each day. In-room mini-fridge. Excellent location - just a 2-3 minute walk to the Old Town Square and many restaurants. In a busy area, but the room faced the courtyard, so it was quiet. Old property - needs an update, especially the bathroom, but it's clean and well-maintained.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Nina

Everything about our stay at the Josephine was amazing! From the moment we checked in to the minute we checked out we were impressed with not only the customer service but the beauty and charm of the hotel! Our room was huge, very clean and charming and with the most amazing view to the old town square! I cannot wait to come back and stay there again! Thank you for making our stay so beautiful and memorable! Prague will forever be in our hearts!

Family

6/10

Pleasant

30 Mar 2026

Mark

Hand shower , room a lot smaller than advertised. Travelled with another couple whom had a large room.
No shower gel, shampoo.
Although check in staff were very friendly and helpful. There was two mature waitresses in evenings that were rude and aggressive and two evenings.
In fact insisted we leave at 22:20 even though open till 23:00 and got very aggressive. Snatching glass out of hand shouting she has a family to go home too. If they just said they were closing early, wouldn’t have been a problem. No need for attitude.
Following nights we ate and drank elsewhere.

8/10

Excellent

18 Mar 2026

Michael

Superb location, great breakfasts, really enjoyed our stay.

Partner

10/10

Exceptional

15 Mar 2026

John

This was the perfect location for my wife and my to visit Old Town Prague. This little square off the big square has its own little variety of night life, sip mulled wine by a table fire, go to an Irish Pub, partake in Absinthe, or enjoy a beer and serenity of this little square off the big Old Town Square. Literally the perfect location. We would highly recommend! The staff was great and the breakfast was amazing! Our room had a great view of the square and had plenty of space.

Partner

10/10

Exceptional

12 Mar 2026

Jonathan

Wonderful staff. Super friendly and courteous. Building was very clean and looks well maintained. Great breakfast spread. Conveniently location made walking to all the sites easy. Will definitely stay again.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Steve

Doria was amazing and our room was just lovely. The break fast was so enjoyable. A taste of Prague!

Leisure Partner

10/10

Exceptional

28 Dec 2025

Michael

Fantastic location, amazing room, wonderful friendly prof staff. 10 rating!!

Leisure Partner

10/10

Exceptional

12 Dec 2025

Jason

Great place to stay.

Leisure Self

10/10

Exceptional

02 Nov 2025

Karen

Wonderful location. Staff was very friendly and helpful with suggestions for routes and restaurants. This is a lovely hotel that we would gladly recommend to others.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Michael

Good location

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Justin

Fantastic location. 400 year old building! Old Town sq. 220 yards away. Tyn sq.has bars and eating options. Staff friendly and efficient. Rooms excellent full 4*. Courtyard balconies. Some notes: lift is bijou! Stairs 20 treads. No guest lounge area. Pedestrian area but easy taxi access. For its location and quality of staff and rooms a well deserved 5*. I would definitely choose this hotel again when in Prague.

Leisure Friends

6/10

Pleasant

08 Sep 2025

Yufeng

I booked for the location, but the uber driver could not find the hotel door. I dragged my suitcases on rocky streets to get to the front door. Reception area was dinghy, uncomfortable, but the worst part of the hotel was the bed. I got back pain from sleeping on the old knotted matrices. Some front desk personnel were untrained, uninterested, but one lady that worked on the front desk on Sept 6th and 8th was good, and housekeeping mgr was great. Otherwise I would rate 1 star for service. The nearby bar was so loud till midnight on weekdays. Be aware if you are a light sleeper.

Leisure

6/10

Pleasant

06 Aug 2025

Tracey

The hotel is well located, very close to the astronomical clock and plethora of shops and restaurants in the Old Town. It’s just off the main square but is less grand in appearance than many of the hotels. The entrance looks tired and you enter through what looks like a garage under an old archway, where a car was parked blocked the space most of the time. The small square outside is full of Irish pubs and an absinthe shop. So it’s a bit noisy and the smell of cannabis was quite strong. The room was clean and the beds tidy. I had a triple room because I was travelling with my two teenage daughters, this was tricky to find most hotels had a two. And then sofa bed but this was three proper beds. Whilst they could fit the beds in the room then contained too much furniture but conversely also felt a little sparse. The breakfast was okay. The lift is tiny enough for one person and one suitcase. The luggage room was out of action but they let us store our suitcases in the small reception whilst we were waiting for the room. The staff were friendly and helpful but issues like the absence of a secure luggage store, the messy entrance, the somehow cramped and characterless room reduced the overall score. It’s didn’t Look like the pictures.

Leisure Family

10/10

Exceptional

09 Jul 2025

Mike

Loved our stay at the Josephine! Comfortable beds, rooms were insulated from outside noise, wonderful daily breakfast, location was close to everything, staff was friendly and accommodating. I can’t think of anything negative to say—our stay was perfect!

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Verified traveler

Great place!

Fantastic hotel with a great location.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

MaryEllen

Our room was fantastic-very spacious for 4 adults. A 2 minute walk to the Astronomical Clock and Town Square.

Leisure Family

10/10

Exceptional

01 Jul 2025

MOO SUNG

Perfect location and very hearty breakfast.

Leisure Family

10/10

Exceptional

29 Jun 2025

Verified traveler

Review

The hotel was so lovely and everyone was so kind.

Partner

8/10

Excellent

01 Jun 2025

Alison

Good location. Friendly, helpfu! staff.

10/10

Exceptional

28 May 2025

Byron

Comfortable, safe and convenient hotel right in the heart of the city. Some great little bars, cafes and restaurants all very close, and you can stroll 1 minute to the lovely central square!

Leisure Self

10/10

Exceptional

13 May 2025

Shelley

This property is a gem, so charming and convenient to all the areas. Everything was lovely and the staff was amazing. Oh and the breakfast was top notch. A very special place! I highly recommend!!!

Business_and_leisure Friends

10/10

Exceptional

11 Mar 2025

Daniela

We loved! An old building tranformed into a cozy hotel! walkable to everywhere, wonderful breakfast and staff.

Leisure Family

10/10

Exceptional

08 Mar 2025

Jennifer

Great location and friendly staff. Highly recommend!

Leisure Self

10/10

Exceptional

27 Feb 2025

Jane

Good hotel

Very enjoyable stay. Great location. Staff helpful. Breakfast nice, room clean and comfortable . Would not hesitate to book again

Partner

10/10

Exceptional

18 Feb 2025

Andres

Perfect place

Excellent stay in this hotel. Location and service was perfect.

Friends_and_family Family

10/10

Exceptional

30 Jan 2025

carol

Very nice small hotel! Service was wonderful! Nice staff-very helpful!

Partner

10/10

Exceptional

30 Nov 2024

farahnaz

Great place. Awesome staff. Great breakfast spread. I wish there was an armchair in the room because if you want to drink tea or just sit down, you have to sit on the bed. There’s only one chair by the desk and no arm chat or anything. The shower door kept opening and all the floor got wet. There’s also no Wi-Fi in breakfast room, which is very inconvenient when you need to plan your day.

Leisure Family

10/10

Exceptional

29 Nov 2024

Gohar

Loved the service we received from the reception, they were truly helpful and caring. The location was perfect and was close to the major attractions.

Family

10/10

Exceptional

28 Nov 2024

Aide

Amazing location, right in the heart of the old town, easy to walk to the main attractions.
Room was super comfortable with all amenities you need, water, coffee and even a dental care set.
I would definitely recommend it!

Leisure Self

10/10

Exceptional

10 Sep 2024

Kelly

Lovely property. Super great staff. Easy checkin, nice breakfast. Walkable. Would stay here again.

Leisure Partner

10/10

Exceptional

18 Jul 2024

Christine

Great location

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Nancy

Clean centrally located friendly service economical

Leisure

10/10

Exceptional

29 Jun 2024

Lissa

Fantastic choice if you want to be within walking distance of attractions.

Leisure Family

10/10

Exceptional

08 Apr 2024

Tara

Best location

Amazing location and service. Staff were very friendly and breakfast was great.

Friends_and_family Family

10/10

Exceptional

08 Apr 2024

Verified traveler

Great stay.

Beautiful hotel in a great location. We were bumped up to a suite and it was wonderful. Also, chocolates and wine were provided at no charge and the reception was wonderful. There was some street noise but it did not keep us from sleeping. would stay again.

Friends_and_family Family

10/10

Exceptional

01 Jan 2024

Wesley

Fantastic hotel and place to stay. Right in the center of old town. Most places can walk to and if not, use Bolt or Uber to get to other places. Staff very friendly. We had a quad room for family of four and it was perfect!

Good breakfast to get the day started.

Would definitely stay here again!

Leisure Family

8/10

Excellent

14 Dec 2023

Vicente

The hotel is close to everything and the staff is so friendly and helpful. The breakfast was delicious! You are missing out if you skip their breakfast. The parking is a short walk away which was a little rough in winter but wasn’t too bad. There are restaurants all around the hotel and it’s very close to all the attractions.

Leisure Family

10/10

Exceptional

06 Dec 2023

Jacqueline

The location was ideal. Right in the center of Old Town. Staff very pleasant especially the breakfast staff.
Room was spacious and had everything you need.

Leisure Partner

10/10

Exceptional

28 Nov 2023

Charles

My family of 4 visiting from US. This hotel was perfect for us and amazing location and very friendly staff. Very close to the square and walking to almost any attraction in the area. We had a nice bottle of wine waiting for us at checkin and they helped us ensure we had proper parking. If we return to the city we will choose this hotel again without question.

Leisure Family_with_children

10/10

Exceptional

16 Oct 2023

Michael

I liked everything about this hotel. The staff was amazing and very good at making me feel welcome and appreciated.

Leisure Self

10/10

Exceptional

14 Oct 2023

Rhonda

Property was as discribed and represented the Prague area with decor and architecture. Very convenient to everything, restaurants, transportation and shopping. Staff was helpful and polite. Would recommend.

Leisure Family

10/10

Exceptional

09 Oct 2023

Joel

Beautiful old building with modern facilities. Room was large and comfortable. Location is picturesque and extremely convenient to all old town points of interest. Square outside can be noisy but thick walls keep it reasonable.

2/10

Poor

07 Oct 2023

Jorge A

Big SCAM in Prague,

I make a reservation months a go, I arrived and they said there was a problem. they sent me to another hotel, lower category. It looks like a SCAM to me, they have all the information to keep in contact to me, but instead they waited for me to arrive and sent me to another place. Can I trust in Hotels.com after this? please help me, I require a full refund. And also i require you to check if this is something that has have been happening with this hotel. If this is it, be careful, It´s not a reliable relationship with this kind of hotels. They also have already printed maps of the other hotels where they sent the clients that have reservations problems... for how long does this guys have been doing this?? I hope that you can stop this kind of practice I have been your client for a long time, and this is the first awful situaiton with you. Please keep your standars high.

Partner

10/10

Exceptional

02 Oct 2023

Edward

Would be happy to return.

From the moment we arrived we had a terrific 4 night stay. The hotel is very close to the Old Town Square, but far enough away to not be in the throng of people. About a 1.5 minute walk.

The breakfast was quite wonderful. There was a very wide variety of continental style breakfast items as well as several cooked items, whether crepes, eggs, sausages, etc.

The customer service provided by the hotel staff was as good as it can be. From the cleaners of our room who left it spotless daily, to the breakfast staff ladies who were always cheerful and efficient. Highest compliments to concierges Martin and Ecateina. Every request was dealt with cheerfully and professionally.

Our room was huge, with a large bathroom as well.

The hotel has a small courtyard, with several sets of tables and chairs at each of the levels of the three story building.

The property has an elevator.

Partner

10/10

Exceptional

28 Sep 2023

Mark

Quiet, clean fantastic location!

8/10

Excellent

25 Sep 2023

Verified traveler

A good choice in the Old Town

Good location; quiet and comfortable room. Lots of restaurants nearby.

Partner

10/10

Exceptional

09 Sep 2023

Michal

Josephine simply cosy

Centrally situated in the old city Square. Close to everything. Friendly staff. Nice big room, nice breakfast. Elevator goes only to second floor.(We were on third, not bad if you do not have trouble with stairs.

Partner

10/10

Exceptional

19 Aug 2023

Han

The hotel can't be better. Centrally located. Close to everything. The building itself is charming and old style. Breakfast is also excellent.

6/10

Pleasant

17 Aug 2023

Lene

It doesnt get more central in Prague. All of the sights in Prague within walking distance.
But the rooms; crooked mattresses which tilted to the side and gave us back-pains, a two-person room but only one chair?, noisy air-con, creaky floorboards. We spilt a bit of water on the floor one day and when we took some paper to wipe it, we saw how dirty the floor was. The same 4-5 clasical songs was playing on repeat every morning. We recognized parts of breakfast was put on the table the next day, the bread was not fresh but some pre-baked bread and heated (sometimes) and therefore a dry. We like our pancakes, but not cold pancakes made the day before coming straight from the fridge.

Leisure Partner

10/10

Exceptional

09 Aug 2023

claudia

Perfect for anyone

Leisure Family

8/10

Excellent

27 Jul 2023

Ruth Marie

The hotel is in a great location right at the start of old town. Staff are very friendly. The room is large but bathroom is small with a very small shower. All in all, we would stay here again.

Leisure Partner

10/10

Exceptional

22 Jul 2023

Hermine

Location location location! Prime area and minutes walk to everything. Hotel was clean and staff was extraordinary. Would definitely stay there again.

Leisure Family

10/10

Exceptional

22 Jul 2023

catherine

Don’t know if we got room upgrade but this is lovely clean property with great access to all. Highly recommend

Leisure Family

10/10

Exceptional

21 Jul 2023

Kinga

Right by Old Town Square. Perfect location, clean, with parking options. The hotel had old world charm. The 4 person room was right above the entrance. It was super quiet at night. The staff were friendly and helpful and the breakfast was excellent. Overall I would book this hotel again.

Leisure Family

10/10

Exceptional

19 Jul 2023

Michelle

It is a great location. The staff are very friendly. The hotel is very clean and feels very safe.

Leisure Family

10/10

Exceptional

14 Jul 2023

Alexander

Excellent location, cold AC.

Best location, super friendly staff, cold AC. Our kids loved it and we loved how convenient it was.

Friends_and_family Family

10/10

Exceptional

04 Jul 2023

Jorge

The only issue is the parking, but you deal with that through out the city.

Leisure Family

10/10

Exceptional

02 Jul 2023

Gordon

Great location with outstanding breakfast. Very friendly staff. Highly recommended.

Leisure Partner

10/10

Exceptional

30 Jun 2023

Robert

Great location and very clean, we will be coming back.

10/10

Exceptional

27 Jun 2023

Tony

Excellent hotel in an excellent location!

10/10

Exceptional

26 Jun 2023

Tony

Excellent hotel! Great location and very walkable.

8/10

Excellent

20 Jun 2023

KHURRAM

Nice central location.
Elevator was very small. Just space for 1 person and limited baggage can be taken up the elevator
No lobby,

Partner

10/10

Exceptional

07 Jun 2023

Edward

Perfect location. If you have a car they register your car for the night for street or garage parking. Checked with other hotels and you are on your own for parking. There is a fee for overnight parking. Room was huge and hotel is 1 block from old town square and tour bus station that will take you to sites around the city. Recommend the hotel highly. For the hotel, change the shower head to a more rain shower style. All the settings are super fine jets which feel like needles 😊. Excellent breakfast and staff are very friendly.

Leisure Self

10/10

Exceptional

01 Jun 2023

Linda

Loved this hotel. Our room was spacious and breakfast was great. Near a local restaurant with very reasonable prices. Would definitely book again. Right where the action is but secluded.

Leisure Family

2/10

Poor

27 Apr 2023

Jing

The pictures online looked amazing. The actual room I got had one window that was about one square foot in size. I wanted to switch to a room with bigger windows but was told they didn't have other vacant rooms. So I checked out early and moved to a nearby hotel (The Iron Gate, amazing property). When I told the front desk at Josephine that I was checking out early, they said that they had other rooms for me to look at. I declined and moved to the Iron Gate. The front desk at Josephine told me to work with expedia for refund for the nights that I didn't spend there. Then when expedia tried to contact the hotel multiple times to confirm my early check-out, the hotel wouldn't provide confirmation.

Leisure Family

10/10

Exceptional

26 Apr 2023

Debbie

Location is great, room was very large and comfortable. Breakfast was great as well. It was pretty quiet but I think if you have a room facing the courtyard it could be noisy

Leisure Partner

6/10

Pleasant

06 Apr 2023

Alexander

Great hotel, too close to night clubs.

Hotel is great. Old but classy rooms. Perfect location for exploring old town. The issue is night clubs very close that kept us awake all night with the music.

Partner

10/10

Exceptional

02 Apr 2023

Susan

Terrific location, Great stay

The Josephine has a fantastic location, delicious breakfast, and helpful staff. The amenities included everything we needed and the room was very spacious.

Partner

10/10

Exceptional

26 Mar 2023

JAMES

Flooring

The hotel room is gorgeous and clean, the bed is comfortable, and the staff was very accomodating. My only complaint, and this is very minor, is that the type of wood floor here made me want to wear sandals/slippers when inside.

Partner

10/10

Exceptional

18 Mar 2023

Ian Thomas

We had a lovely stay at Josephine, Old Town Square. The staff were all very friendly and accommodating. We received a bottle of wine on arrival & on my wife's birthday, the hotel has left a bottle of prosecco in the room and all took the time to wish her a happy birthday. A very enjoyable break in a fantastic location, in a small courtyard off the main square. Thank you all at Josephine, for making it so memorable.

Leisure Partner

10/10

Exceptional

17 Mar 2023

La Shondra

Excellent place to stay, very clean and friendly staff. I’ll stay here every time I visit. Location is primo

Business_and_leisure

10/10

Exceptional

14 Feb 2023

Diogo Gil

Great Location, Good service, quiet place, and has a good room size, with excellent value for money.
The breakfast is outstanding. Recommended.

Leisure Partner

10/10

Exceptional

09 Feb 2023

Nicola Pauline

The property is situated in an ideal position, slightly off from the main town square, so away from the hustle bustle, but literally 5 minutes walk to get there. The hotel itself doesn't have a restaurant apart from serving breakfast, but there are numerous places to eat very close by.
The hotel itself is amazing. The staff were smiley, welcoming & very helpful. The receptionists spoke English, which was good as we don't speak Czech.
The entire hotel is spotlessly clean with excellent facilities provided, including a complimentary bottle of wine.
Breakfast was one of the best selections we have ever had. Absolutely delicious.
We cannot fault anything with Hotel Josephine. Thank you.

Leisure Partner

10/10

Exceptional

01 Feb 2023

Cynthia

This is the hotel for your visit to Prague. Quiet location near EVERYTHING, lovely staff, big rooms, charming breakfast.

Business_and_leisure Partner

10/10

Exceptional

29 Jan 2023

Baldev

Everything is good

Leisure Self

10/10

Exceptional

25 Dec 2022

Kevin

Great hotel in central location, everything you need

Leisure Family

10/10

Exceptional

16 Dec 2022

MALCOLM

Great location

Brilliant location...v clean...huge bedroom. Reception staff v helpful and friendly. Only criticism..the do called hot plates at breakfast were cold or luke warm.

Friends_and_family Family

10/10

Exceptional

23 Oct 2022

Morris

Wonderful boutique hotel central to everything.

Fabulous big comfortable room. Friendly staff. Excellent breakfast buffet. Ideal location.

Partner

8/10

Excellent

18 Oct 2022

Michael

Very nice room and furnishings in an ultra-convenient location. Only downside—our windows opened to a street with a club that boomed music until 4am, so we had to keep them closed. AC controls didn't work so it was a little stuffy. Overall a pleasant stay.

Family

10/10

Exceptional

14 Oct 2022

Jessica

It was alot for what was paid. Convenient location.

Leisure Self

10/10

Exceptional

06 Oct 2022

David

Great location

Very well located hotel in the very center of Prague but in a little square and courtyard of its own. We enjoyed this hotel a lot and wished we could have stayed longer

Partner

8/10

Excellent

03 Oct 2022

eric

clean, comfortable and a great location!

Leisure Partner

10/10

Exceptional

17 Sep 2022

Rita

Convenient… Clean
Great Staff
I would definitely stay again

Leisure Family

10/10

Exceptional

16 Sep 2022

Banafsheh

A very cute and clean hotel in a prime location. Absolutely amazing!

Leisure Partner

4/10

Poor

14 Sep 2022

Jan

Room is not as described

The room is definitely not as described nor in the photos. We had no sofas or chairs. We reserved a room with 2 beds for 2 people and were given a room that had 4 beds in it, but nowhere to sit.

Friends_and_family Family

10/10

Exceptional

31 Aug 2022

Kathleen Lovett

Excellent location. Accommodating and friendly staff. Very clean room and comfortable bed. Great bathroom. The only suggestion I would make is that a second key being available for the room would be helpful.

Leisure Family

8/10

Excellent

16 Aug 2022

Nick

the hotel and staff were lovely but the picture of the triple room was misleading, we were expecting a bath in our room but was told this was only an option in the suite, this is not clear on the website. Having said that the room we had was clean and comfortable and all of the staff were happy and willing to help if required

Leisure Partner

10/10

Exceptional

25 Jul 2022

Cengiz

Perfect location! Friendly and helpful staff. Tasty breakfast! Perfect choice

Leisure Partner

10/10

Exceptional

23 Jul 2022

Janet

Great location. Room was big and very clean. Staff was friendly. Would definitely stay again.

Leisure Family

10/10

Exceptional

05 Jul 2022

Joe

The hotel is conveniently located near the old town square. The staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

26 Jun 2022

Srikanti

Amazing hotel. The only negative comment (and I mean only) I have is that the check in line can be long. If you get there at a bad time, you may be waiting for a long time! Otherwise, friendly service, clean, close to Old Town, and loved the coffee in the room.

Leisure Family_with_children

2/10

Poor

17 Jun 2022

Josh

If there was a rating worse than terrible I would choose that. Do not stay here. Yes this a poor facility. First of all they are lying when they tell you they will apply a discount or make the price lower on your next stay if you call them. I found a cheaper deal on another site and their words were hollow. Beyond this the staff failed to accommodate us with a correct converter so we weren’t able to charge our phones. They made our stay in Prague unenjoyable and there are much better facilities to stay at here in Prague. Not to mention we payed in full for a specific room and they gave it away and gave us us a smaller room where the air conditioning did not work. Manager did not care and when we needed to stay an extra night they told us to go somewhere else. Czech Inn hotels which owns this hotel didn’t care either. I would not recommend.

Leisure Family_with_children

10/10

Exceptional

07 Jun 2022

Andy

The hotel was delightful in all respects. From it's location just off old town square with a superb view of the twin spires of the Tyn church, with a lovely quiet courtyard entrance, which allowed us to slip way from the hustle and bustle in the larger square outside, the room was very elegant in decor and layout.
The staff were extremely friendly, helpful, and very efficient, especially Martin on reception and the ladies running the breakfast restuarant.
The breakfast was superb, with cereals, fresh fruit, home made cakes and deserts, continental cold meat and cheeses and salads, a hot selection of eggs bacon etc, 5 different types of bread - all good - and coffee/tea; a fabulous spread every day!!!
As Prague is a hotspot for Stag & Hen nights, it was quite noisy at night - all around Old Town Square not just the hotel - and ear plugs were provided by the hotel - ery thoughtful in my opinion.

Leisure Partner

10/10

Exceptional

07 May 2022

Ricardo

Excellent place near all the most important pregue places. Very charm and very clean. The staff are excellent

Leisure Family

10/10

Exceptional

30 Mar 2022

Scherezade Yemile

Property is so near to the center, which is good, very clean and room is big, bed very comfortable, only downside is the reception, the day of check out we booked a taxi at 7am and reception wasn’t in which it says open at 7 we waiting 15 mins, even that we are paying for a taxi outside, the receptionist never came, trying to leave the key is impossible even was all paid for it, I’ve sent an email about leaving the key and no response yet.

Leisure Partner