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Crystal Suites Old Town

Krakow · Poland

Kochanowskiego, 6View location

9.4/10Excellent132 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.0/109.0
Neighborhood9.0/109.0
Value9.0/109.0
Amenities9.0/109.0
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  • Hotels with charm
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crystal Suites Old Town

Check-in is by meet and greet arrangement, so please advise your estimated arrival time. For urgent matters, contact us 24/7 at +48 504 046 653 or booking@crystalsuites. info.

Breakfast (if included in reservation) is served at the nearby Fable Cafe (300m from the apartments) between 7:30:00-15:00 (Monday-Friday) and 8:30-15:00 (weekends), with guests entitled to one meal and one drink. Complimentary cleaning, including linen change, is provided for stays of 7 nights or more.

Additional cleaning or linen changes are available for a fee. Paid parking is available on the sidewalk outside the apartments. We are located in subzone A: 9 PLN/1st hour, 10 PLN/2nd hour, 11 PLN/3rd hour and 9 PLN every following hour, payment is required Monday-Saturday, between 10:00 and 20:00.

Alternatively, guarded 24h parking is available nearby at Czarnowiejska 17 or Karmelicka 21 for approx 90 PLN/day.

Read more about this hotelShow less

With a stay at Crystal Suites Old Town, you'll be centrally located in Kraków, a 3-minute drive from Main Market Square and 8 minutes from Wawel Castle. This apartment is 9.2 mi (14.8 km) from Wieliczka Salt Mine and 0.2 mi (0.3 km) from Foto - Medium - Art Gallery.

Make yourself at home in one of the 4 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 26-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include multilingual staff, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 1:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately PLN 50 for adults and PLN 50 for children
    • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
    • Airport shuttle fee per child: PLN 140 (one-way), (up to 18 years old)
    • Housekeeping is available for an additional fee and varies based on unit size

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Malopolska Garden of Arts 0.4 km / 0.2 mi
AGH University of Science and Technology 0.5 km / 0.3 mi
Planty Park 0.6 km / 0.4 mi
People of Krakow in Times of Terror 1939-1945-1956 0.7 km / 0.4 mi
Wyspianski Museum 0.8 km / 0.5 mi
Jagiellonian University 0.8 km / 0.5 mi
Main Market Square 0.8 km / 0.5 mi
Historical Museum of Krakow 0.8 km / 0.5 mi
Collegium Maius 0.8 km / 0.5 mi
Jordan Park 0.9 km / 0.5 mi
International Cultural Centre 0.9 km / 0.5 mi
Town Hall Tower 0.9 km / 0.5 mi
Cellar Under the Rams 0.9 km / 0.5 mi
Cloth Hall 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1905
  • Year of most recent renovation: 2026
  • Total number of rooms: 5
  • Number of floors (main building): 4
  • Apartments: 3
  • Studios: 1
  • aparthotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
Show 31 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Smoke detector
  • Lift access
  • Luggage room
  • Toaster
  • Oven: 2
  • Electric kettle
  • Towels and bed linen
  • Non-smoking area
  • Printer
  • Photocopier
  • Breakfast
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Early departure
  • Identification card at arrival
  • Flight information required
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Self check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX-2

    Photos are not available for this room type.

    Crystal Suites Old Town

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXE • 1 Bedroom • 54 m²APT.DX
    APARTMENT DELUXEPhoto unavailable20 photos

    Crystal Suites Old Town

    APARTMENT DELUXE

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Room amenities

    • Living room: 1
    • Toiletries
    • Alarm clock
    • CD player
    • 220V power supply
    • Radio
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Hi-fi
    • Cot on demand
    • Wi-fi
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Electric Kettle: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Children share the bed with parents
    • Smoke detector
    • Dishwasher
    • Satellite TV
    • Desk

    Facilities with extra charge

    • Washing machine

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Crystal Suites Old Town

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXE • 1 Bedroom • 52 m²APT.DX-1
    APARTMENT DELUXEPhoto unavailable19 photos

    Crystal Suites Old Town

    APARTMENT DELUXE

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-1

    Room amenities

    • Bathtub: 1
    • Electric Kettle: 1
    • Dining Area
    • Toaster: 1
    • Children share the bed with parents
    • Smoke detector
    • Dishwasher
    • Satellite TV
    • Fan
    • Desk
    • Toiletries
    • Alarm clock
    • CD player
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Living room: 1
    • Individually adjustable heating
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Hi-fi
    • Radio
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Crystal Suites Old Town

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 42 m²APT.ST
    APARTMENT STANDARDPhoto unavailable5 photos

    Crystal Suites Old Town

    APARTMENT STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Kitchen utensils, plates & cups
    • Cot on demand
    • 220V power supply
    • CD player
    • Alarm clock
    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Smoke detector
    • Children share the bed with parents
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Radio
    • Hi-fi
    • Kitchenette
    • Wi-fi
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Individually adjustable heating
    • Balcony
    • Electric Kettle: 1
    • Dining Area
    • Toaster: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crystal Suites Old Town

9.4
Excellent
132 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
9.0 /10
Value
9.0 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
05 Jun 2025
Gabriella
Crystal suites was tucked away down a quiet but beautiful side street, right next to a park and within a short walk of the centre. The accommodation was spacious, extremely clean and had all the amenities needed for our stay. We were extremely pleased with our choice. However the icing on the cake came with the suites manager, Anna. She was welcoming, instructive and extremely helpful. We had local specialty suggestions for dinner and breakfast as well as coffee and a helpful map with highlighted areas as 'must sees'. Anna also came to our rescue when our tour to Auschwitz was cancelled at the last minute. We had a wonderfully relaxing time taking in the sights and the delicious cuisine recommended to us. Thank you for making our stay so memorable
Friends_and_family Family
10/10
Exceptional
10 Aug 2024
Tamoya
I stayed here with my husband and two young children. The Property Manager, Anna, was excellent from the start in communicating check in instructions. The apartment itself is beautifully decorated and very functional. It served our needs well. On the street parking was readily available. We would stay here again.
Leisure Family_with_children
8/10
Excellent
05 Feb 2020
Stephen
The apartment was clean and ideal for a weekend break.
Leisure
10/10
Exceptional
03 Dec 2019
Noleen
We had a wonderful stay at Crystal Suites. The staff were friendly and helpful - Anna (the manager) was particularly helpful with wine great recommendations. The location is very central and there is a tram stop very close by. I would highly recommend 😊
Partner
10/10
Exceptional
25 Nov 2019
Verified traveler
Character apartment, well presented. Very comfortable with good facilities. Not far from central Krakòw
Leisure Partner
10/10
Exceptional
23 Nov 2019
Verified traveler
Comfortable and warm apartment within a short distance of the main square. The staff were extremely helpful and our short weekend break in Krakow was enhanced by this place. Would definately recommend it and would certainly stay thwere again.
Leisure Partner
10/10
Exceptional
23 Oct 2019
Verified traveler

Great place to stay!

Amazing weekend, location just right and apartment was well equipped. Will definitely stay again.
Friends_and_family Family
10/10
Exceptional
18 Oct 2019
Verified traveler
Lovely, clean, spacious apartment in an excellent location. What more could you want? How about friendly receptionists (such as Kristian), and fresh towels when needed. And a teapot!
The starter fridge stocking service was so helpful and introduced me to cheese I would not otherwise have tried. There was enough for breakfast and lunch for 4 days, and a yummy treat.
There are several restaurants within walking distance. We loved PPP at 29 Karmelicka for inexpensive traditional food. There is a small grocery and liquor store at the end of the block. It is less than 15 minutes walk to the main square.
Leisure Family
10/10
Exceptional
15 Oct 2019
Verified traveler
Great staff. Loved the feel of the room/apartment (homey and spacious). Location is very good, close to great restaurants and 10-12 minutes from old town.
Business_and_leisure Self
10/10
Exceptional
14 Oct 2019
Janet
We had a lovely suite was within walking to Krakow old town.
Partner
10/10
Exceptional
25 Sep 2019
Paul
Spacious and clean with all the amenities you could want. The staff was excellent at helping book a tour or a taxi. Excellent four night stay!
Leisure Partner
10/10
Exceptional
17 Sep 2019
Debra

Lovely accommodation!

We were 3 friends and had a 2 bedroom apartment, so everyone had their own bed. Very comfortable - large rooms, 2 bathrooms - very comfortable stay. Staff was very helpful and friendly. Even had a washer so we could do a load of laundry (soap included). Kitchen stocked with coffee and tea. We booked with breakfast and had a tasty bagel each morning at Cupcake Corner. We even went back one afternoon for a delicious cupcake. Would highly recommend Crystal Suites - location was perfect for exploring Krakow!
Friends_and_family Friends
10/10
Exceptional
01 Aug 2019
Verified traveler
Super skøn lejlighed med alt i udstyr - venligt og hjælpsomt personale. Meget fin info. inden ankomst til lejligheden mv. Den eneste ting vi kunne have ønsket os anderledes var at dobbeltsengen var lidt større (ikke helt almindelig str. dobbeltseng).
Leisure Family
8/10
Excellent
20 Jul 2019
Verified traveler
Good location, 20-30min walk to the main square.
Friendly and very helpful staff on reception.
There were actually 4 single beds rather than 2 double beds.
Clean with plenty of room
Leisure Family
10/10
Exceptional
13 Jul 2019
Vic
It is walking distance to all the tourist spots . Nearby are shops where you can buy groceries .
Leisure Family
8/10
Excellent
02 Jun 2019
Verified traveler
We really liked our stay at Crystal suits. The service was very good and we have nothing to complain about. We want to thank Anna and Krzysztof for their excellent help.
Leisure Friends
10/10
Exceptional
22 Dec 2018
Debra

Debbie. Columbus, Ohio. USA December 2018

This hotel was fantastic. It was conveniently located in a nice neighborhood about a 10 minute to the city center. You felt like you were coming back to your home each night, as the apartment had everything you needed. Anna and the rest of the staff were happy to assist you in locating attractions and answering any questions. I would absolutely stay here again
Friends
10/10
Exceptional
09 Oct 2018
Maya

Beautiful place, clean and quiet

We absolutely loved this apartment hotel! Check in was easy and everyone who worked there was very friendly and helpful. The apartment was beautiful and very quiet. The beds were comfortable and the sheets and linens were good quality. It was nice to have two bathrooms, we had one of the apartments with two bedrooms and both bedrooms were very private. The big soaker tub upstairs was a plus. All the furnishings were very nice and the kitchen is well equipped. The carpet in the upstairs was worn and needed to be replaced, but the entire house was very clean. This place is absolutely beautiful and has lovely views. It’s only 10 minutes to walk to Kraków centrum. I will definitely stay here again on our next trip to Krakow!
Family
10/10
Exceptional
17 Sep 2018
Sabine
This hotel is simply wonderful. It is elegantly outfitted, and care is taken to make it extremely comfortable. For instance, fresh and good coffee is provided in the rooms. As is a washing machine, so you can do your own laundry at the end of the visit. I appreciated that there was not daily maid service. Not only do I not like shooing the maid away all the time, I really like the environmentally friendly, sustainable way in which the hotel is managed. The suites are quiet and you are given ample privacy and independence to conduct your stay as you like. I just loved it.
10/10
Exceptional
07 Aug 2018
Judy
This was the perfect place for two couple traveling together, and would have been just as good for a family on vacation! There was enough privacy and space for everyone, and space for gathering together as well.
Partner
10/10
Exceptional
07 Aug 2018
Verified traveler
Kind and helpful people at reception
Very quiet and clean place
10/10
Exceptional
05 Jul 2018
Verified traveler

V. good

Excellent service,v. friendly and helpful. Nice building in a central but quiet location.
10/10
Exceptional
29 May 2018
John

Great stay

Lovely, clean apartment. Looked like the online photo. Secure building. The staff was very helpful. We walked in the area and thruout Krakow without concern. Old town was a 10 minute walk. A grocery was a 3minute walk. Breakfast was limited in the area to bagels. I would definitely ateky stay here again.
Family
8/10
Excellent
15 Apr 2018
John

Classic Old Europe - but NOT a \"hotel\"

Crystal Suites Old Town is NOT a \"hotel\".
Rather, its a few apartments in an apartment block in the Krakow city center near the main square.
2 room apartment was clean and classic Old Europe.
But remember - this is NOT a hotel. Hence the \"breakfast\" you can buy isn't a breakfast at all.
You get to go outside down the corner to a Cupcake shop where you get either a cupcake or bagel with coffee or tea.
Seriously.
But there is NOTHING \"hotel-ish\" about Crystal.
And if you don't show up before 9pm, the night crew don't speak a drop of english. Not a word.
Driver's beware! Crystal has ZERO available parking. Period. So you're left to fend for yourself. And on an isolated one-way dead end corner, you're not parking nearby.
Would I rent again? Maybe. It wasn't cheap and really, it's just a high-end Hostel.
10/10
Exceptional
11 Nov 2017
Saoirse Corriga

Great location

Was very happy with accomadation, staff were lovely and very helpful. Was in a great location close to everything.
10/10
Exceptional
29 Sep 2017
Verified traveler

Nice.

Although it was a bit difficult to find at first, the accommodations were great.
10/10
Exceptional
30 Jun 2017
Pramila

Such a steal !

I was suprised at how big and my room was ( Well equipped Kitchen area with a sitting area, living room, bedroom and bathroom with a bath tub!) . Area is very safe , receptionist staff very friendly ( Anna, Margaret and others). They helped me plan a trip to the salt mines as well, and arranged all my taxis .Wifi is excellent , location is central and I walked to all the places around ( old town, jewish quarters,Wavel castle ) though the area is well networked by Trams and buses . Some good places to eat in the area as well, there is a 24 hour general store and an apothecary too , so its very convenient ,.There is cupcake place right around the corner which also serves excellent coffee .For the price I paid, this place was such a steal !
10/10
Exceptional
07 May 2017
Walt & Julie

Nice Apartment in a Good Location

We arrived much earlier than check-in time and since our apartment was not ready, they took care of our luggage until we could check in. It was a comfortable and large room in a location that allowed us to walk to Old Town and the Jewish Quarter. There are great restaurants nearby (one on a side street the next block that was amazing). This was the second time we stayed there and would stay there again.
8/10
Excellent
06 Jan 2017
Verified traveler
It was my 2nd time staying with the property, and I found that the staff is really friendly. The room was clean and the heating system functions well to keep me warm.
10/10
Exceptional
05 Jan 2017
Radames

A home away from home on Christmas vacation

Initially, we selected Crystal Suites based on location, specifically to the tour origination places. Once we arrived, we were pleasantly surprised, not only by the physical appearance of the suites, but by the friendly staff who welcomed us and made sure we had all the right tools to enjoy Krakow. We walked into the room to a wonderful and warm image of \"home\", not just a room but a true living space. As a family, we enjoyed BEING IN THE SUITE! We had ample space, the convenience of a kitchen, a spacious bathroom, and a wonderful master suite (calm even when facing the street). We explored a lot of the town of Krakow thanks to the proximity to main square; we found bakeries, coffee shops, pizzerias, the theater, and made it to the tours with just a 10-minute walk. We are thinking of returning, not just to Krakow, but to Crystal Suites to reenact the joy in visiting this lovely town. The personnel and security staff helped us in every aspect of the stay, including securing transportation to the airport (very punctual and polite driver). Our family was very pleased with Crystal Suites Old Town and highly recommend it.
Family
10/10
Exceptional
04 Dec 2016
CNtraveller

Lovely room in an excellent location

The apartments are highly ranked on Expedia and TripAdvisor for good reason. They are a 10 minute walk from the main square, nicely furnished and very spacious. The staff were very welcoming and helpful throughout our stay. Krakow is a superb location for a weekend break and Crystal Suites represent an excellent base to explore.
8/10
Excellent
14 Oct 2016
Alan

A nice,clean place with very friendly staff.

My wife and I, as well as 2 friends in another room found this hotel to be clean and priced well for the somewhat on a budget travelers. We got around easily on foot, and to the train and bus stations in very inexpensive taxi rides. The staff was very friendly and helpful. When we return to Kraków, we hope to stay here. VERY nice staff. Our friends had 2 double beds and my wife and I shared a twin. That did not work well as we are slender. I decided to sleep on the couch because the twin did not allow any movement as we would have nearly gone over the edge.Other than this, we had a very good stay at Crystal Suites with no complications at all. Almost 5 stars.

Partner
6/10
Pleasant
27 May 2016
GARY

Charming apartments near old Town Krakow.

I was in Krakow for a short 4 day business trip. The Crystal Suites is not a hotel.....but really about a dozen nice apartments.....the staff is minimal but very helpful and friendly. I would say this is a 3 plus place.......good value for the money....quiet enough...on a side street. There is no food or food service at the Crystal Suites, but cafes and restaurants are a short walk away. The small kitchen is fine, but food prices are so inexpensive for an American, little need to cook in the apartment. I had a very pleasant stay and will likely return.
10/10
Exceptional
18 May 2016
Michael

Wonderful

We absolutely loved our stay at the Crystal Suites. The hotel is beautiful, safe, clean and a wonderful base from which to see Krakow. We stayed with two children and had a very enjoyable time and wonderful night's rest.
Family
10/10
Exceptional
21 Apr 2016
marty

Great hidden secret of Krakow

A hidden oasis in central Krakow only 1omins walking distance from the main square, great staff and really helpful.

A perfect example of which was my wife caught a bald flu bug, which laid her up for a couple of days on the day we were suppose to checkout she was still fairly weak and we didn't want to have to wander the streets until our train at 9pm that night, reception let us stay until 8pm in our room until our train departure.

Cant say enough how we really appreciated that.
10/10
Exceptional
19 Apr 2016
Verified traveler

Perfect for our requirements

Highly recommended.
If you want spacious self catering accommodation, close to attractions with excellent customer service both by email prior to visit and during your stay. Crystal Suites Old Town are just perfect.

8/10
Excellent
07 Feb 2016
Verified traveler

Comfortable apartments 10 mins walk to main square

Apartments are a ten minute walk to Krakow's main town square.
8/10
Excellent
09 Dec 2015
John

Solid and Comfortable

With the Rynek Glowny (Main Square) a 10 minute walk and public transportation nearby Crystal Suites is a very convenient place to stay. The staff is helpful and friendly and will do their best to arrange trips or just guide you around town.
Family
8/10
Excellent
08 Nov 2015
Verified traveler
Overall a very great and comfortable stay. The only negative was that the room was not cleaned during our week long stay (it was however spotless and perfectly cleaned when we arrived). We would have liked the room to have been cleaned and fresh towels brought up at least once during our stay (I had to ask for fresh towels). Apart from that, it was a perfect, lovely and cosy hotel.
Partner
10/10
Exceptional
20 Oct 2015
Mike

Can't wait to go back

We only stayed one night at Crystal Suites, but I wished we'd been able to stay longer. Spacious, two-room suite with all the comforts of home. Best value of all the hotels we stayed in in Central & Eastern Europe. Staff went out of their way to meet out needs, make recommendations, and answer our questions. Short walk to Old Town Square and to the airport bus.
10/10
Exceptional
13 Oct 2015
Verified traveler

Staff exceeded expectation

Lovely apartment. What impressed me more was the impeccable service of the receptionists. They were all very friendly. I can't appreciate them enough, especially Filip, who has been extremely helpful and walked the extra mile for that personal touch of service. Made my stay in Krakow a very memorable one and will definitely come back again.
Family
10/10
Exceptional
08 Oct 2015
jo

Lovely apartments

Lovely apartments on a quiet street, walking distance to just about everywhere and the staff can't do enough to help you.
We'll be going back next year.
10/10
Exceptional
03 Sep 2015
Meropi

Enjoyable stay in Kraków

Enjoyable 4 day stay. 10 minute walk to old city with lot of activity and tours to all area of interest in Kraków
Partner
8/10
Excellent
03 Sep 2015
Verified traveler

A \nAn excellent hotel.\n

This is a quiet and very attractive hotel, close to the city centre. All staff were very helpful. The weather was extremely and unseasonably hot and there is no air conditioning in the rooms but the staff supplied a portable one which helped a lot. We are big people and the bed was a bit small but comfortable if you are not too tall.

There were no laundry facilities in sight but neither did we ask. Overall, we were very happy and recommend this hotel especially as staff made a big effort to help and advise.
10/10
Exceptional
28 May 2015
Verified traveler
From before we even arrived the staff was very helpful in making sure we had everything we needed to enjoy our stay. While there they helped with securing drivers for sightseeing trips as well as recommending good places to go to eat since we also had kids with us. The bakery attached to the hotel was an added bonus.
10/10
Exceptional
23 Apr 2015
Alex

Nice apartment, room was huge.

Lovely apartments! Staff were friendly but didn't see them much throughout stay as didn't spend too much time at apartment due to short stay however they were lovely and huge as there was only 2 of us we didn't even use the upstairs!
10/10
Exceptional
08 Apr 2015
Daniel

The place to stay in Krakow

My wife and I loved the apartment, which was spacious and well equipped with eveything you'd need for a self catering holiday but in fairness we ate out every lunch and evening but for us a filter coffee and toast in a lovely living room/kitcher diner was a pleasant start to our days in Krakow. The apartment block had a hotel style reception which was staffed 24hrs a day and these guys were what made it for me, they were so helpful in giving advice and booking day trips for us. The walk to the old town was only 5mins so location is good too. It's all good!
8/10
Excellent
25 Mar 2015
wendy

Krakow old town

This is an excellent choice for anyone wanting to be near enough to the old town for walking but without the noise. Crystal apartments are well equipped with a comfortable bed. The young people who look after the reception are excellent - very welcoming and wanting to help in any way.
Partner
10/10
Exceptional
18 Feb 2015
Susan

First time in Krakow

This was a spacious apartment, well heated and convenient for the Old Town. My husband and I stayed 8 nights; the bed was very comfortable. There was no clock in the apartment. The staff were friendly. It was easy to walk to restaurants and to cover the whole of central Krakow on foot. We had a taxi on arrival but discovered it was a short walk to the bus stop to get the bus back to the airport. There is a 24 hour supermarket a short walk away on the corner with the main road. We visited the salt mine which was interesting, and countless churches! We loved Krakow.
Partner
10/10
Exceptional
15 Dec 2014
Verified traveler

Lovely stay!!

Wonderful stay! Arrived after a late flight by transfer which hotel kindly arranged for us. Apartment was warm and cosy. Bed was really comfortable and we slept well. Beautiful bathroom with underfloor heating. There was a small kitchen with all the basics you needed. Did not have breakfast at Cupcake Corner but 24 hour supermarket very close by had all you needed to have breakfast in the apartment. Hotel arranged 2 trips for us with Krakov Direct who were also excellent. We just asked the night before and they arranged everything and told us what time to be ready in the morning. All the staff spoke excellent English and went out of their way to be friendly and ask if everything was ok for us. A lovely trip. Would recommend Crystal Suites to friends and family.
Partner
10/10
Exceptional
27 Aug 2014
Spacecatjakies

wonderful Stay

Fantastic location, wonderfully helpful staff, excellent room and facilities - will be back for sure.
Partner
10/10
Exceptional
05 Jun 2014
sarah

Perfect!

Great location, amazing apartment and brilliant staff, was perfect!
10/10
Exceptional
30 May 2014
Mia

an apartment on a quiet street

this was the perfect location for us, and it had so much space. the bed was comfortable, lots of like, tastefully decorated and fully furnished.
10/10
Exceptional
25 May 2014
KD

Perfect Apt Outside City Center

If you're looking for a clean, light, airy apartment in a great location, look no more! Located right outside the city center (i.e. away from the noise, but within walking distance to all the sights), Crystal Suites offers decent-sized studio apartments equipped with big baths, kitchenettes, and a friendly staff. As a single female traveling alone, I felt safe and comfortable. While this is not a hotel with room service, they hotel staff offer plenty of support, including tour bookings and fridge stockings! Wonderful stay! Recommend.
10/10
Exceptional
03 Mar 2014
Nigel

Apartment lived up to the reviews

Just returned from 3 night stop and the apartment lived up to indeed was every bit as good as we had hoped for! Very clean and we had apartment 4 which first floor was on the corner of the building. Would recommend to anyone, better than a hotel and very reasonable (cheap as chips)!
Partner
10/10
Exceptional
19 Dec 2013
Hazel

Comfortable, convenient, brilliant value

Lovely apartment- a lot higher spec than the photos show. Our room (3) was styled with an English hunt theme but fixtures, fittings bed etc were modern.
The staff really couldn't have been nicer, such friendly and relaxed people.
Quite convenient for the visiting the central square in Krakow. We also used the trams just outside to go to Schindler's factory (just outside of town)
Coffee maker with coffee and filters in the room which was great :-)
Very comfortable bed.
We forgot to bring European adapters but charged our phones via the USB ports on the digi box
The apartment felt special anfd the price was the same as a private room in a hostel
10/10
Exceptional
15 Nov 2013
david

Best pad in town!

Two night stay (wish it had been longer) - could not rate accommodation highly enough. Unobtrusive helpful staff, well equipped (fresh coffee supplied) and very well situated. The only thing I would say is DON'T book any tours etc. until you have checked prices in town and a few more English t.v. channels would have been appreciated!!
Partner
10/10
Exceptional
24 Jun 2013
Clare

Great hotel.

This was a great find. Lovely apartment, bright and clean. Location was good. The staff were extremely friendly and helpful. We would go back!
8/10
Excellent
12 May 2013
Verified traveler

Stay at crystal suites

Stag weekend in progress during our visit a large group of young men making much noise late in the evening
10/10
Exceptional
27 Apr 2013
Nicola

Excellent location

Clean, spacious apartment with very helpful staff in an excellent location.
10/10
Exceptional
05 Mar 2013
DLT

Crystal Suites Old Town

Staff could not have been more helpful. Comfortable rooms and only a few minutes walk to the centre of town.
10/10
Exceptional
02 Nov 2012
wyn

Comfortable and Convenient

The room was excellent,much better than we'd expected.The view from the apartment was great and the centre of Krakow was just 10mins walk away.The staff were all very friendly and extremely helpful the only criticism was that the shower was temperamental but otherwise we were very happy and we will be recommending Crystal Suites to all our friends.
8/10
Excellent
15 Aug 2011
karen

Great apartments with friendly helpful staff

Clean, comfortable apartment with very friendly helpful staff. 15minutes walk to the main square.Would definitely stay here again.
10/10
Exceptional
14 Jun 2011
Carl

Simply perfect place to enjoy Krakow

The Crystal Suites apartment was amazing. It was by far the best accomodation I have had while travelling, ever. I would encourage anyone seeking a prime location and complete privacy similar to you own home. The staff is wonderful and made every effort to ensure our comfort. The rooms were large, clean, and well furnished. We did not take advantage of the kitched beyond coffee but I would recommend stocking a few items for breakfast and the occasional snack. having a washing machine in the room was a life saver. I can think of only three improvements, the first would be a fan for the warmer nights. Second would be a clothes drying rack or line in the apartment (although a dryer is available downstairs if desired). Lastly, the pigeons on the window sill are quite loud, so some of the wire spines on the ledges would be helpful. These are very small and picky items. Overall the place was simply wonderful and I will stay there again. Krakow is my favorite city and I have now found my preferred accomodation while visiting.
Partner
10/10
Exceptional
25 Mar 2011
Jim and Cathy

Perfect Accomodation

As arranged with Chrystal Suites, we were met by the taxi driver as we came out of the airport, we had an interesting conversation with the driver and arrived at Chrystal Suites where we were welcomed by a very helpful young man at Reception. He showed us to our apartment which we found to be exceptional, he explained all the facilities in the apartment. Throughout the 5 days that we stayed the reception staff were available throughout the day and were most helpful and provided us with any information that we asked for. Our excursions were booked at reception, transport picking us up at and returning us to the apartments. We were more than impressed with the clean and modern apartment that had all the facilities that we required. The apartments were very secure with a night guard on duty after the staff left till they returned in the morning. The location was ideal depending on how fast we walked, between 5 and 10 minutes from the town centre, if necessary local transport was only 200 metres away. Our return taxi to the airport was organised by the staff and again we had a pleasant conversation withe the taxi driver.
Partner
10/10
Exceptional
09 Sep 2009
Catherine

A brilliant place to stay

Had a really enjoyable time staying at Crystal Suites. Excellent location - only about 5 mins walk from the main square and close to a tram line but a nice quiet location. There is a shop close by which is very handy for buying bread, milk, etc and some very nice restaurants. The room was lovely and well equipped. Bathroom was excellent and everything was very clean and in good working order throughout the apartment. Staff were friendly and on hand if you needed any help. Only problem we had was working out how to get in at first as there is no obvious sign that you are in the right place. Rang the reception and someone came straight away to help us out though.
10/10
Exceptional
25 May 2026
Lars
Exceeded our expectations by far.
Friends_and_family Family
10/10
Exceptional
28 Aug 2023
Lena Inkeri
We loved this place. The nice and clean, fully equipped apartment was perfect for our group of six. The extra services we needed were provided by Anna in a exceptionally manner and exceeded our expectations. Thank you so much!
Leisure Friends
10/10
Exceptional
09 Mar 2020
Verified traveler
タオルの交換が毎日ではなく隔日だったので,その点毎日交換にしてくれると良いと思いました.ロケーションは,程よく中心部に近くよかったです.
Business Self
8/10
Excellent
10 Dec 2019
Per Gunnar

Frokost løsning elendig.

Hotellet/leiligheten er bra. Stor og fin leilighet. Frokostløsningen er IKKE tilfredstillende. Frokost fikk vi i en liten kaffe rett ved i samme bygg. Der fikk vi en kaffe og en donut. ville vi ha noe i tilegg, måtte vi betale for det. Og når da hotellets gjester komme på ca. samme tid før vi skal til byen, stoppet det opp. Ikke noe flyt i jobbeb bak disken,
Friends_and_family Family
10/10
Exceptional
06 Oct 2019
Verified traveler
Spacious apartment that you can cook your own meals. Staff is helpful.
Friends
6/10
Pleasant
11 Aug 2019
Antonietta

Bella esperienza

Il posto è molto carino ed anche curato. Però dato il prezzo mi sarei aspettata qualcosa in più.. il cambio della biancheria da bagno almeno una volta...una pulizia più accurata dei tappeti che erano pieni di polvere..per il resto tutte le ragazze sono state gentilissime e attente ad ogni esigenza...vicinissimo alla piazza principale...anche se ne periodo del mio breve soggiorno era in rifacimento il manto stradale e quindi è stato un po’ più complicato passeggiarci...lo consiglio per brevi soggiorn.
Family
10/10
Exceptional
19 Jul 2019
Verified traveler

Beautiful place

Nice building and a beautiful spacious room near the center of Krakow. Staff very friendly. We had a room for six people, but it is more suitable for four or five. The sofabed was so uncomfortable, that it's impossible for two adults to sleep. Would like to stay here again, but not sleep in the sofabed.
Friends
10/10
Exceptional
09 Jul 2019
NH
広くて快適です。カップケーキ屋さんでの朝食が美味しい。クーラーはないです。2019年のクラクフは35度なので、暑いです。
Business Self
10/10
Exceptional
01 May 2019
Verified traveler

再訪の際には泊まりたいアパート

クラクフに再訪する際には泊まりたいアパートです。
メインの観光地から歩いて10分弱、スーパーも近くにあり便利。
手ぶらだと駅から歩くことも苦ではないですが、重たい荷物をもってだと大変かも。また、最寄り駅からも少し歩くので、重たいスーツケースをお持ちの方は、駅からタクシーに乗るのが無難ですが、かなりぼったくられるので覚悟が必要です。
スタッフの方もとても親切ですが、英語ができる方の滞在時間は限られていますので、要注意です。

Location & surroundings

Crystal Suites Old Town
Kochanowskiego, 6, Krakow, Poland

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Crystal Suites Old Town

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