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Haus Arenberg

Salzburg · Austria

Blumensteinstrasse, 8View location

9.2/10Excellent190 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort8.8/108.8
Condition9.0/109.0
Location9.0/109.0
Neighborhood9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Haus Arenberg

Indulge in a relaxing spa treatment at Haus Arenberg, a sophisticated hotel nestled in the heart of Salzburg. Enjoy massages and body treatments and take advantage of amenities such as complimentary Wi-Fi, babysitting services (surcharge), and a common area television.

Room service is available during limited hours, and you can mingle with other guests at the complimentary evening reception. Buffet breakfasts are offered daily for a fee. The hotel also provides complimentary newspapers in the lobby, multilingual staff, luggage storage, and free self-parking.

Each of the 10 guestrooms features heated floors, a flat-screen television with satellite programming, a Select Comfort bed, and a private balcony. Haus Arenberg is a 4-minute drive from Mirabell Palace and Gardens and 5 minutes from Mozart's Birthplace, placing you in a prime location to explore Salzburg's cultural attractions.

Read more about this hotelShow less

A stay at Haus Arenberg places you in the heart of Salzburg, within a 5-minute drive of Fortress Hohensalzburg and Mirabell Palace. This family-friendly hotel is 1.2 mi (2 km) from Mozart's Birthplace and 1.3 mi (2.1 km) from Getreidegasse.

Treat yourself to a stay in one of the 10 guestrooms, featuring heated floors and flat-screen televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 1:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Minimum age for negative COVID-19 test result requirement: 1 COVID-19 vaccine must have been received a minimum number of days before check-in: 22 Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
    • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 22 days prior to check-in.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 22 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
    • Pet fee: EUR 15 per pet, per stay plus EUR 20 one-time cleaning fee
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 15.0 per day
    • Rollaway bed fee: EUR 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Italian

    French

Nearby attractions

Volksgarten Swimming Pool 0.6 km / 0.4 mi
Mozartplatz Square 1.3 km / 0.8 mi
Nonnberg Abbey 1.3 km / 0.8 mi
Salzburg Glockenspiel 1.3 km / 0.8 mi
Salzburg Museum 1.3 km / 0.8 mi
St.Johannes am Imberg Church 1.3 km / 0.8 mi
Residenzplatz Square 1.4 km / 0.9 mi
Chapter Fountain & Horse Pond 1.4 km / 0.9 mi
Salzburg Christmas Market 1.4 km / 0.9 mi
Salzburg Cathedral 1.5 km / 0.9 mi
Kapuzinerberg Monastery 1.5 km / 0.9 mi
DomQuartier Salzburg 1.5 km / 0.9 mi
Holy Trinity Church 1.5 km / 0.9 mi
Old City Hall 1.5 km / 0.9 mi
Kapitelplatz Square 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
Show 13 more facilities & services
  • Multilingual staff
  • Hotel safe
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Grill/BBQ
  • Library
  • TV lounge
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Haus Arenberg

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Haus Arenberg

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Haus Arenberg

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Haus Arenberg

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO DOUBLE BEDSSUITE • DELUXE TWO DOUBLE BEDSSUI.2D-DX

    Photos are not available for this room type.

    Haus Arenberg

    SUITE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Haus Arenberg

9.2
Excellent
190 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
24 Jun 2026
Doug
Winding up the road we were pleased with our stay. The rooms were huge and well setup. Automatic lights at night were a bit distracting but overall great stay. Walk down to Salzburg old town was not bad.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Larisa
Property was perfect. Beautiful, clean, large modern apartment. Staff were very friendly and helpful upon check in. Apartment was cleaned daily and had a huge balcony with beautiful views out to the alps. Lots of helpful toiletries provided. Conveniently located just 15-20 mins walk to the city. We had a wonderful stay and would recommend to other families and travellers.
Family_with_children
10/10
Exceptional
26 Nov 2025
Catherine
We enjoyed our stay in the suite. Very comfortable room and everyone was helpful and welcoming
10/10
Exceptional
16 Oct 2025
David
Very friendly and helpful host, cozy pension walking distance from the city centre. The only thing to be aware of is that the streets leading to the property are very tight if you're arriving by car.
10/10
Exceptional
04 Sep 2025
Sophie
Clean, quiet, friendly and well located if you like to walk.
Friends_and_family Family
8/10
Excellent
18 Jun 2025
Tej pratap

Good family stay

It was a nice cosy property managed by senior couple. We liked the room, care, cleanliness , ambience and parking .
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
RUBY
Family atmosphere and excellent stay.
10/10
Exceptional
19 May 2025
John
Haus Arenberg was the best hotel that we stayed at on our 3 week trip. Staff was very friendly, big clean rooms and an amazing breakfast in the morning.
Partner
10/10
Exceptional
18 May 2025
Julie
We absolutely loved our apartment. The view was great. The breakfast was exceptional, and the management went way out of their way to make you feel comfortable and to be helpful. We would definitely stay here again.
Partner
10/10
Exceptional
07 Dec 2024
mark
Fantastic breakfast views, old part of Salzburg with great buildings nearby.
Leisure Family
10/10
Exceptional
01 Jan 2023
Vladimir
It was a fascinating experience! Perfect service, tasty breakfast, super clean room, kind personal.
We must return there ASAP
Partner
10/10
Exceptional
02 Apr 2021
Verified traveler
We LOVED Haus Arenberg. The views were fantastic, breakfast was plentiful and the room and property were incredibly charming.
I will absolutely stay here again if my travels bring me back to Salzburg.
Leisure Partner
10/10
Exceptional
07 Mar 2020
Andrew

Haus Arenberg

Very friendly free parking right next to the hotel. Short walk to the centre of Salzburg.
Partner
8/10
Excellent
30 Dec 2019
RonYeap
This was a quaint little family run motel. A bit of a walk into the town centre though. Reasonably decent
Business Partner
8/10
Excellent
29 Dec 2019
Sameer

Cozy and comfortable with excellent breakfast..

We spent 5 days at this place on a leisure trip to Salzburg.
The property is very nice and comfortable. The owners and staff are very welcoming and helpful.
Eager to help and provide all information needed to make your stay comfortable.
The breakfast spread is limited but more than sufficient and excellent in terms of quality.
The place is a bit of a walk from the city center and on a uphill gradient. So best to take a taxi when arriving and departing with luggage. For normal sightseeing days days its quite ok to walk to the city center and back to hotel.
Also no possibility to get lunch or dinner at the hotel...so these meals should be had out before you return to the hotel at the end of the day.
Highly recommended...
Friends_and_family Family
6/10
Pleasant
25 Dec 2019
john
I was quite excited to visit this hotel as on line it looked really great, on arrival it matched the pictures a converted house to a hotel, i presume

We were given a lower floor room which meant loosing a little of the magnificent views of the surrounding mountains, the room was a little disappointing , had i been a big person the bathroom facilities would have been a problem, the toilets position in conjunction with the shower gave no room, also little privacy

The washbasin was difficult to keep the water in when using it

The sleeping area was clean and comfortable with plenty of space for clothing TV was well positioned for viewing

Nice terrace but it was winter do we did not take advantage of it

Breakfast, there was a good selection of meats, cereal, cold meats and cakes etc however hot food was spars and depended who was serving as to whether you got what you order and sometimes a long wait, however the room had a great view very clean comfortable

The Hotel is situated a little way from the centre of the city but a pleasant walk of 15/20 minutes

Salzburg is a must place to visit

Overall disappointed
Partner
10/10
Exceptional
19 Dec 2019
JOAKIM
Very helpful and friendly staff. The room was nice and clean. Good breakfast with a lot of homemade stuff. Fantastic location and view.
Friends_and_family Family
8/10
Excellent
11 Oct 2019
Verified traveler
Good location and good parking. .........
Leisure Family
10/10
Exceptional
01 Oct 2019
Verified traveler
Very friendly and great breakfast. Also a pleasant walk to town.
Partner
10/10
Exceptional
12 Sep 2019
Verified traveler
Complementary water in fridge, toiletries in bathroom, which if you flying with just hand luggage is a bonus, staff and owners couldn't do enough for you, lovely breakfast, recommend the omelette! Fantastic place, 10 mins walk to town centre, up hill coming back! Ate in restaurant recommended by hotel, lovely food and excellent service.
Leisure Partner
10/10
Exceptional
29 Jul 2019
Verified traveler
Great location, great views. Lovely breakfast. More of a home than a hotel.
Leisure Partner
10/10
Exceptional
01 Jul 2019
Gretchen
Beautiful property, especially the breakfast area and garden. Free parking, very nice breakfast, lovely staff. A bit of a hike into the city and no air conditioning, but it cooled down at night with windows open (there are screens). Rooms have balconies with beautiful views. Beautiful garden.
Leisure Family
4/10
Poor
26 Jun 2019
Verified traveler
We booked a Triple room at this hotel for 2 ppl only because we needed a room with a king bed, as we were unable to sleep in a small bed. Triple room was the only available with a king bed. When we arrived we were checked in to 2 connected rooms in the basement. There was no word about 2 connected rooms and about the basement on our Expedia confirmation letter or on the hotel description (we would never book such a terrible room and would never pay extra for a connected room!). We felt like there was something wrong with the entire reservation/check in process and we were not given a room we had booked. However, the hotel owner stated that no other rooms were available and they were fully booked.

Another issue happened during the check out process. There are no in-room safes at this hotel, so we had to leave our passports and valets at the \"hotel's safe\" = gave them to the hotel owner at the reception, which was a big mistake. Upon check out they could not find our passports and valets. It took about 30 min for a receptionist to locate them by checking all offices, calling the hotel owner (she was out of the hotel at that time), her husband and his girlfriend. We were about to call the police and could only guess where they kept our passports and valets and who could have an excess to all of it.

Be careful when you book this hotel. They posted a photo of their best room on Expedia, but I assume that all guests who booked through Expedia are checked in to basement rooms.
Leisure Partner
10/10
Exceptional
23 Jun 2019
Verified traveler
Very friendly service, a great breakfast, with parking space
10/10
Exceptional
30 May 2019
Bryan
A beautiful neighborhood with very nice employees and a great breakfast.
Partner
8/10
Excellent
04 Jan 2019
Nathalie
Nice hotel within walking distance to old town. Friendly staff. Great breakfast. Very hot inside, though. My room was next to reception so quite noisy at times.
10/10
Exceptional
30 Dec 2018
Verified traveler
Lovely hotel with fabulous hosts, walking distance from centre of Salzburg
10/10
Exceptional
30 Dec 2018
Verified traveler
Wonderful place. Very Good location. Perfect service and very friendly staff. Highly recommended.
Leisure Partner
10/10
Exceptional
09 Dec 2018
Verified traveler
Excellent accommodations, would have liked to be closer to city center.
Leisure Family
10/10
Exceptional
08 Dec 2018
Verified traveler
Absolutely fantastic place with stunning views of the mountains , i would highly recommend this place and if I ever come back to Salzburg I would be staying here again for sure
10/10
Exceptional
06 Dec 2018
Uddesh

Great stay

Very cosy stay, friendly staff and ever so greatful for the extremely early 5am breakfast on the day of our departure on request.
Friends
6/10
Pleasant
15 Nov 2018
Verified traveler
More of a bed and breakfast than a hotel. Bellman, receptionist, concierge, housekeeper were all the same person. However, they were friendly and the breakfast was good. Just not what we expected.
8/10
Excellent
06 Nov 2018
Verified traveler

Good for Salzburg area.

The host charged us an extra day, but due to my wife's help, got fixed. Family run place. The breakfast was not included and I didn't know that until checkout, though it was very good and probably worth the price. Salzburg is pricey and compared to other places this was a nice place to stay. Free parking was great. It's about a 20min walk to the main town.
Partner
10/10
Exceptional
28 Sep 2018
Angela C

Charming hotel

My husband and I were very happy with our stay at Haus Arenberg. The hotel is just across the river from old town Salzburg and in a lovely residential area. When we arrived the owner was so jolly and helpful. We felt truly welcome. Our room was spacious, clean and the bed was comfortable. I love the two duvets so my hubby can't steal my blanket ;) Also the breakfast was very tasty and I loved that the hosts would cook us eggs to our liking in addition to the wonderful buffet. Thank you for a great stay.
Partner
10/10
Exceptional
28 Aug 2018
Mordechai
This hotel Hays is located 20 minutes from staatbruck bridge , the entrance to the Salzburg old city which contains almost all touristic locations .
The hotel location is also in the old town of Salzburg , in a very quite.neighborhood , you can park you car just near the hotel .
Inside the hotel The overall appearance is very nice And the rooms are very comfortable With a balcony to a beautiful garden .
The breakfast is a very rich buffet and everyone can find what he likes to eat .
10/10
Exceptional
30 Jul 2018
Verified traveler

Lovely setting

Quiet residential area, 15 minutes walk from Old Town. Wonderful breakfast room.
Friendly staff, high level of cleanliness.
8/10
Excellent
22 Jul 2018
Earl
Staff were not as friendly as other hotels during our trip. Hotel does not have a restaurant or food available, except breakfast. You have to walk to the downtown to find food. Rooms were nice, yet bathrooms were very small and tight. No air-conditioning in room and room was in lower level with no airflow when windows were opened.
Hotel was difficult to find via GPS due to one way streets.
Overall nice hotel close to old town. Walked to old town and shopping was easy.
8/10
Excellent
30 Jun 2018
Brian

Nice hotel, if a tad out of the way.

We had a five day stay and used a taxi most of the time as the hotel is in a quiet ( but staggering nice ) residential area and the walk into \"town\" gets a bit wearing after a while.
The room was spotless however the \"bathroom\" area was quite small but this the usual trade off for a city centre hotel. Overall a very pleasant hotel.
10/10
Exceptional
22 Jun 2018
Kelly

Gorgeous view...When you are there, you're family

A very charming B/B. The staff were friendly, helpful and made you feel like you were a part of the family. The view was gorgeous and the breakfast in the morning was a gorgeous buffet of breads, meats, cheeses, yoghurt and eggs cooked to order. Will definitely return. Parking is limited so make sure and let them know if you're driving.
10/10
Exceptional
26 May 2018
ALOK

Lovely quiet place .. close to the town centre

very comfortable beds. clean room .. all facility available ..
Family
10/10
Exceptional
15 May 2018
John
Nice an quiet, and we had a great view. Away from the hustle and bustle.
Partner
8/10
Excellent
08 May 2018
Verified traveler
Hotel situated at the top of a hill...........hence difficult access
by public transportation and walking
10/10
Exceptional
01 May 2018
Robert

Nice hotel close to the castles.\n

Nice Hotel with excellent food and great views very close to Neuschwanstein Castle. Herman was very gracious. Wonderful breakfast.
4/10
Poor
08 Mar 2018
Yousef

It was bad choice

The hotel was not up to the standards. I’m not hubby withfront desk
Partner
10/10
Exceptional
18 Feb 2018
Alexia

A great stay

The room was very clean. The staff was really sweet. Good parking slots. Not far from centre
Family
6/10
Pleasant
17 Oct 2017
Brena

Nice Enough

This hotel was nice and the staff was great, however the breakfast was not a good experience. The plates and serving dishes were not all clean. Many of the tea pots was dirty, so you had to look closely not to grab and add water and tea to a pot that was not clean. Plates and other items were dirty as well.
Partner
10/10
Exceptional
02 Oct 2017
Beth
I highly recommend Haus Arenberg. Our room for three was spacious, comfortable, and very clean. We were able to leave our car there and walk 15-20 minutes to the Old Town. The breakfast was delicious and the hosts were very accommodating. Minutes after we got there, she arranged a Sound of Music tour for us with Panorama Tours and they came to pick us up.
Family
4/10
Poor
26 Sep 2017
Verified traveler

Room not as advertised

Our triple room was nothing like the triple room shown on the Haus Arenberg section of hotels.com. Instead of a broad alpine view from a balcony and a tall window + door combination, our room was beneath the breakfast cafeteria with a view of bushes and tree limbs ten feet or so from rather short windows with high sills. The floor of our room was below the outside grade. We had ordinary mattresses instead of Select Comfort. Sounds of breakfast traffic above the room began around 7 am. The room was large and had an excellent bathroom. Breakfast was excellent. We should have been advised before booking that our triple room could be so different from the one shown online.
Partner
10/10
Exceptional
14 Sep 2017
Diane
The proprietor was so welcoming. The place was incredibly spotless; everything shined. The bath looked brand new! Equipped with everything one would want. Breakfast was wonderful with many choices from a assorted breads, yogurt, fruit, veggies. Meats, cheeses, smoothies and eggs to order
Partner
10/10
Exceptional
10 Sep 2017
Chun
We loved the service and the location and will stay there again.
Partner
8/10
Excellent
03 Sep 2017
Steve

salzburg stay\n

Very friendly staff and accommodating! Good breakfast and easily walkable to city centers. The only problem was no hot water one morning.
10/10
Exceptional
30 Aug 2017
Mike

Hidden Gem

Wonderful little hotel located in an aristocratic part of town only minutes from the river and Old Town.
The owners and staff could not be more pleasant and helpful.
We'll return!
8/10
Excellent
12 Aug 2017
Verified traveler
The hotel is a little off the beaten path and for me too far to pull my luggage from the bus stop. The hotel was nice, stuck in a residential neighborhood. The staff was superb and went above and beyond to fix us breakfast before the normal breakfast hours, due to our flight. The distance from the town and that there is no air conditioning is a draw back.
Partner
10/10
Exceptional
07 Aug 2017
Teri

Charming boutique hotel

Beautiful boutique hotel in quiet residential area. Family owned. The owner is very accommodating . We enjoyed a small garden deck. I would recommend it
Partner
8/10
Excellent
26 Jul 2017
Wesley

Haus Arenberg is a Lovely Place to Stay

Our stay at Haus Arenberg was very nice. The location was good, the view of the mountains off the back balcony of our room was stunning and the staff was always very informative and helpful about the local area. From previous reviews we were apprehensive about the walk to old town Salzburg and then back across the river and up the hill to the hotel. We are in our 60's and found the walk pleasant and slowly paced ourself up the hill. Bad weather would make the walk a bit uncomfortable. We were there in July and it was warm. The complex has no A/C, this is the only downside we found during our stay. We kept the balcony doors open and it helped with the breeze but when the guests next door went out on their balcony to smoke, the second hand smoke wafted unpleasantly into our room. Finally, Daniella, who served us at the great breakfast was such a happy, thankful and caring young lady.
We will return to Haus Arenberg!
Partner
10/10
Exceptional
19 Jul 2017
Verified traveler

Such lovely staff!!

We had the best stay! The staff were all absolute sweethearts, and were so happy to help. The breakfasts were delicious as well!
The hotel is just on the edge of town but was a lovely walk in each day and it meant that it was nice and quiet. The rooms are simple but what a view!
Would absolutely recommend and will return if we can :)
10/10
Exceptional
04 Jul 2017
laura

Nice quiet hotel in lovely neighborhood

Great stay. Nice staff, tasty breakfast, comfortable beds and reasonable price. I don't think we would've found it without a taxi. It's pretty hidden.
4/10
Poor
03 Jul 2017
Alaskan Tourist

Not close to city centre

Very disappointed with our stay from the moment we arrived until we checked out. First 20 minutes of our arrival was spent looking for the reservation even though we had prepaid room and had confirmation number. Finally placed in room and lighting was hanging from ceiling by wires. Constant interruption of wanting to come into our room and while we were away in town came into room and rearranged our luggage and clothes. When we came back we were resting in our room, when all of a sudden our door opened (nobody knocked) and walked into the room. When they saw us sitting there, they hastily left the room with an apology. There wasn't a safe in the room to keep our valuables safe. I would not give this hotel high marks. It is overpriced for the value you get. Not recommended if you do not have a car as it is not close to many attractions. My daughter was yelled at when trying to open the door when entering. I do not recommend staying here.
10/10
Exceptional
15 Jun 2017
Verified traveler
The room was clean and comfortable. The breakfasts were delicious and service was prompt and friendly. When sitting outside, there was a great view of the mountains in the distance.
10/10
Exceptional
22 May 2017
Verified traveler

Hotel with Alps View

Easy access to walk Old Town Salzburg. Had a delicious breakfast in garden overlooking the Alps, where staff made to order eggs and coffees.
10/10
Exceptional
13 May 2017
Verified traveler

The VIEW

The delightful Gabriele met me with a big smile and HELLOOO and escorted me to my room where the view took my breath away.
10/10
Exceptional
09 May 2017
Verified traveler

Lovely hotel in peaceful location

Lovely hotel with excellent friendly staff. Hotel is a 15 min walk to the old town but no issue in daylight but to feel safe at night in the dark taxi back to hotel from the old town costs €9. Hotel lovely in a lovely location and staff went out of their way to help. Definitely recommend.

10/10
Exceptional
02 May 2017
Verified traveler

Nice hotel with short walk lot of attractions

We had a very nice stay for 3 nights. The hotel staff were very nice and took well care of us.
10/10
Exceptional
20 Mar 2017
Paul

best place to stay in Salzburg!

One of the best places to stay ever. Our hosts were fantastic, the rooms were very nice and the view from the balcony was to die for. Just a 10 minute walk and we were at the steps of the castle in old town. Breakfast was very good.
Partner
10/10
Exceptional
19 Jan 2017
Bob

Charming Hotel

We were warmly greeted and our room was ready on arrival at 10.15 am. Service from management and staff was faultless. We enjoyed the traditional Austrian décor, warm and spotless bedrooms with lovely view from balcony, and the breakfasts were very good.
10/10
Exceptional
27 Nov 2016
Keith

Excellent hotel in great location

The hotel was lovely. Very well looked after and the staff were all very friendly and helpful. They also spoke excellent English which was a big help for us.
I would recommend here to anyone
Partner
8/10
Excellent
28 Oct 2016
Nathan

Not that far from the center

This is a quaint hotel up the hill in Salzburg. The room was comfortable, parking was easy and it was a short walk to the center.
Partner
10/10
Exceptional
10 Aug 2016
jason

Moonlit romantic getaway!

Had a lovely romantic night here. The owners were fantastic and helpful. It was a short walk to the middle of town, with a moonlit sky. Breakfast was excellent! Would definitely return for a longer stay.
Partner
8/10
Excellent
08 Aug 2016
june

Lovely gardens and views

We enjoyed our stay, it's lovely to sit in the gardens and enjoy the view. Our room was very clean and had a nice balcony, the toilet/shower area is very small but we managed. The staff were very helpful.
10/10
Exceptional
12 Jul 2016
Friederike

Nice hotel above Salzburg

Small hotel within walking distance (20 min) of the town center. Very nice staff. Rooms have a balcony with a view into a beautiful garden. But, the bathrooms are tiny.
10/10
Exceptional
31 May 2016
Amanda

A gem in a jewel of a city

I loved my time at Haus Arenberg and would highly recommend it to those traveling to Salzburg in search of a comfortable, clean, affordable, and well-located place to stay.
10/10
Exceptional
17 Apr 2016
Andrew & Olga

Great inexpensive family owned hotel!

Great place to stay in Salzburg. Very clean, the staff is very friendly and accommodating. Nice location too, only 10 minutes of scenic walk from the historical center. Free parking, nice neighborhood. Great experience overall!
Partner
10/10
Exceptional
10 Jan 2016
Verified traveler

Little gem in Salzburg

Haus Arenberg is smack in the middle of Salzburg but in a quiet residential neighborhood. Nevertheless, it only takes a 10 minute walk to the main shopping and sightseeing areas as well as a number of very good restaurants.
Family
2/10
Poor
04 Jan 2016
Cristina

False advertising. Bad customer service

Based on the wonderful reviews and beautiful pictures, we booked this hotel in August for a 2 night stay starting New Year Eve . I chose the posted double standard room showing a view and a balcony.The room description gave the size of the room (194 sq ft) with a separate sitting area. The room was confirmed with a credit card. When we arrived at the hotel at around 4 pm on December 31st, the owner initially gave us the keys of room #1 but than he reconsidered, seemed a bit confused when our names were not on the main booking log, than after he finally looked on a separate book he declared that we have another room and proceeded to take us one flight below the ground to our small room without balcony, with a view of the grass roots since the small window was just above the ground. No sitting area either. When we asked about the room we booked 4 months back, he stormed out to call his wife on the phone and he came back saying that they are fully booked and that's our room: take it or leave.No apologies or sorry feelings. So at 6 pm on New Years Eve we had to look for accommodation feeling not only disappointed but outraged for the owners indifference to the most basic rule of the hospitality industry.
10/10
Exceptional
29 Dec 2015
M & H

Very pleasant 3 night stay

We originally booked 2 nights, ended up staying for 3. Haus Arenberg, a cozy mom & pop lodge, was the best lodging we had in Austria. Getting there from the train station via taxi cost about $15. It's situated in kind of a (upper class) residential neighborhood. Even in winter, we enjoyed the 10-15 min. walk to/from the old, historical (city center) part of Salzburg. I think it's location is what provided such a quiet, serene environment. Aside from being so enjoyably quiet, the room itself was quaint but seemed renovated, clean but not sterile and it had a great, scenic view. The \"double bed\" (which, apparently typical in this part of Europe, was actually 2 slightly-smaller-than-twins pushed together) was more comfortable than I have come to expect from any hotel, regardless of price range. The mattress(es) weren't really memory foam but they weren't spring either. They are kind of like cushions which are just right, not too firm, not too soft (for a side sleeper.) The room had a small/standard but functional bath tub. We would stay there again if we ever come back to Salzburg.
Partner
10/10
Exceptional
04 Oct 2015
Austriaphile!

Lovely family-run hotel with garden

It's a lovely quiet place, surrounded by gardens and trees but easily accessible. Staff are really super and helpful, breakfast delicious, bus stop just down hill
10/10
Exceptional
24 Sep 2015
Verified traveler
Excellent customer service, it's in a beautiful area close to the city centre.
10/10
Exceptional
14 Sep 2015
Verified traveler
a lovely mid century get away abut 15 minutes brisk walk to the old town. the neighborhood was fantastic, the yard a wonderful oasis; the only complaint is the tight quarters in the bathroom and shower ( almost too small to accommodate even a small woman ) a lovely balcony on each room and we kept our door open all night for ventilation; a very delicious breakfast; helpful staff and the owner is there; if you are an American with a car, you have to be brave to get up the hill to the guest house; parking is free, a big bonus
Partner
10/10
Exceptional
20 Jul 2015
IC

Loved this hotel!

This is a lovely, family-run hotel. It has the feel of a country inn. We were kindly greeted by the hostess, who took us up to our room, which featured a balcony with a superb view of the Austrian Alps. I have traveled around the world, and this view is one of the very best.

The walk from the hotel to the city center took about 20 minutes. The next day, we enjoyed a bountiful breakfast with muesli, fresh fruit, various breads, salmon, cold cuts, cheeses, an omelette, and strudel. What more could you ask for?


10/10
Exceptional
07 Jun 2015
Verified traveler
Nice location for visiting Old Salzburg, walk to town to visit sites
8/10
Excellent
29 May 2015
Dyanna

cycle friendly place

the hosts made us cyclists welcome and provided secure parking for our bikes

We were given good guide for dinner nearby
Partner
10/10
Exceptional
29 May 2015
Mark

Very friendly, clean and comfortable hotel.

The hotel provided more than we expected in terms of cleanliness, breakfast and friendliness.
The room was slightly different to what we expected, but overall very good. While there was a fantastic bed and bathroom, the room, which had a fabulous amount of space, could have benefitted from slightly more comfortable seating.

The breakfasts were fantastic and the dining room and gardens had amazing views across to the mountains. Unfortunately, my room was in the basement and didn't have the views or a balcony. Perhaps you should ask for that on booking?

The staff were fantastically friendly and helpful.

Just one point about the location - beware if you are walking there as we did - it's uphill, but in a great location! Plenty of buses from the bottom of the hill exist to all over Salzburg, but if you are fit a 15 minute walk will get you to most of the sights.

Overall, a great break and I would recommend this hotel to others.
10/10
Exceptional
24 Oct 2014
Michael

Quaint and Quiet Property

Owners were very helpful in arranging for tours and tickets to various Salzburg sites and events. The property is on a little side street that is quiet and within 10 minutes of Salzburg shops. Of course, Sound of Music tours are prevalent and enjoyable.
8/10
Excellent
05 Oct 2014
Verified traveler

Would stay here again!

Very narrow streets if one is driving to this hotel, but the hotel and its staff are excellent.
Partner
10/10
Exceptional
15 Jul 2014
Cam

Traditional Hotel, quiet location

A lovely hotel with friendly staff in a nice quiet neighborhood of Salzberg but a mere 10 minute walk in to the city center. Perfect location for a city break.
10/10
Exceptional
12 Jul 2014
Verified traveler

Great hotel and location

we really enjoyed staying here. It was located on the opposite side of downtown and just a 15 minute walk into the city, which was perfect. The rooms were very nice and clean, and the breakfast in the morning was delicious. Hotel staff was great and very helpful with making reservations and suggesting things to do, and they were non biased as well. The hotel was located in a neat little neighborhood which was nice to be away from the hustle and bustle but yet close enough to get into town quickly.
8/10
Excellent
16 Jun 2014
Tracy

Lovely room with balcony- bathroom a bit small

very nice Hotel & breakfast
10/10
Exceptional
23 May 2014
Verified traveler

perfect hotel

Perfect hotel very close (10 minutes) walk to city center. Rooms very clean. Breakfast very good.
Family
10/10
Exceptional
15 Jul 2013
Verified traveler

Peace & quiet

Helpful staff, quiet residential neighborhood, excellent breakfast, 10 min walk from Old Town, bathroom was too small & felt cramped.
10/10
Exceptional
26 Nov 2012
Charles
We loved this place! Went for our anniversary and it was a quiet romantic place. The owners are super! The room was well kept and had a beautiful view. I would stay here again and again. It is a close enough to the city center to walk to but hidden enough to not be busy. You will love it!
Partner
10/10
Exceptional
08 Oct 2012
Mike

This is a gem if your planning a trip to Salzsburg

Hotel room was clean and comfortable with beautiful balcony view of the Austria mountains. Hotel is only a short 15 minute walk to old Salzsburg town. The staff was very friendly and placed a focus on serving the hotel guests. Hotel provided a wonderful breakfast every morning. I would highly recommend this hotel
10/10
Exceptional
11 Sep 2012
Paul and Eva

comfortable, warm and friendly

Excellently located within walking distance of all sights in Salzburg. Plenty of tourist information in the reception; the host was always on hand for help. She is warm and friendly; we can't fault the service. Breakfast was excellent and the breakfast room has a garden view which we loved. The maintenance and cleaning are excellent. Neighbourhood is quiet and safe. My husband and I will gladly recommend it to anyone.
Family
10/10
Exceptional
25 Sep 2025
Renato
Tudo perfeito!
Friends_and_family Family
8/10
Excellent
16 Sep 2025
BERNARD
Excellent petit déjeuner et bien situé pour visiter la vieille ville
Partner
8/10
Excellent
13 Jul 2025
LUIS JAVIER OROZCO
El estacionamiento, y la habitación muy bien, la distancia no tanto. Se agradece la amabilidad de las personas que atienden. Relación precio calidad excelente si vas con coche
Leisure Family_with_children
6/10
Pleasant
01 Jul 2025
Leila M

O casal se esforça para atender bem.

Esperava um quarto com sacada e fiquei num quarto em que as janelas davam na calçada, nos pés de quem passasse. Reclamei e recebi uma lavagem de jeans grátis.
Friends_and_family Friends
10/10
Exceptional
25 Jun 2025
Christina
Virkelig et godt sted med de sødeste værter! Super god beliggenhed ift. byen og med den smukkeste udsigt fra værelset og morgenmaden. Morgenmaden var ikke til at sætte en finger på og der var noget for alle uden at det var for meget. Der var lagt kærlighed i maden. Vi kommer helt sikkert igen en dag og indtil da anbefaler vi stedet til alle.
Friends_and_family Family
10/10
Exceptional
14 Jun 2025
Carla
Excelente
Friends_and_family Friends
10/10
Exceptional
17 Jan 2022
Daniele
Camera molto tranquilla, ottima la struttura
Leisure Family
10/10
Exceptional
04 Oct 2021
Ulrike
Sehr ruhige Gegend. Ich hatte ein sehr schönes Zimmer mit einem ganz neuen Badezimmer
Business_and_leisure Self

Location & surroundings

Haus Arenberg
Blumensteinstrasse, 8, Salzburg, Austria

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Haus Arenberg

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