Name: PLAZA Premium Salzburg
Address: Linzer Bundesstrasse 6, 6, Salzburg, 5020, AT

6/10

Pleasant

12 Jul 2026

Orsolya

On arrival it was hard to find anyone at reception, and when a staff member finally appeared, checking in was bit meehh.
When I asked about street parking, she kept repeating that the hotel parking costs €20 per night — even though there were no spaces — and it took a lot of effort to get the simple information that street parking is free until 7 a.m. Despite being local, she kept saying she didn’t know and “I just work here,” which was pretty unhelpful.
The room is quite spacious, but the cleanliness is a bit questionable.

8/10

Excellent

06 Jul 2026

Deb

The room was spotless and the breakfast was excellent. There were no amenities in the room except beds, bedding and towels. The wifi didn't reach that end of the building.

Family

2/10

Poor

21 Jun 2026

Adam

The room reeked, somehow the shower drain was connected with a toilet line so whenever someone flushed you could hear it go past the drain cover. Also when I booked the booking included free breakfast. I guess that changed when new management took over.

Friends_and_family Family

2/10

Poor

10 Jun 2026

SANJAY

First of all, the rooms are shockingly small....so much so that there was almost no space on one side of the bed. I tried to get down in the middle of a night and my ankle got bruised by the sharp edge of the bed. Second, the staff were simply rude and unhelpful initially. On one of the evenings, we decided to hang out with our friends in the lounge room and they didn't have all of the lights on. So, when we asked them to turn them on and they said we had to buy something from the bar before they do it! In the last couple of days, their attitudes improved, maybe because of the scathing review I left. But the reality is that we wouldn't have booked this hotel at any rate. Besides extremely compact size of the rooms and terrible coffee, they don't understand the hospitality sector.

Friends

2/10

Poor

06 Jun 2026

Mohammed

Very poor facilities and service

Family_with_children

6/10

Pleasant

29 May 2026

Patrick

House keeping very poor, room needed a good deep clean ,scum around sink drain plugs, shower fittings,poor supply of tea & coffee facilities and only 2 dirty wood sticks to stir,no milk.very unclean carpets ,dust etc.

Self

8/10

Excellent

13 May 2026

Stacy

Place was clean as well as practical. I would recommend it.

Family_with_children

10/10

Exceptional

13 Apr 2026

Gaétan

Délicieux

Partner

6/10

Pleasant

09 Apr 2026

Stephen

Parking was not inc

10/10

Exceptional

25 Mar 2026

Christopher Max

Had a great time! Very comfortable

8/10

Excellent

23 Mar 2026

narin

Clean room

Family_with_children

10/10

Exceptional

18 Mar 2026

Mohit

Very nice and beautiful Hotel, so many restaurants near by and easy connection for transport.

Friends_and_family Friends

2/10

Poor

18 Mar 2026

Andrew

This 'Motel' is stuck in the 1980's. The furnishings and decor is outdated. Reception was rarely attended, and when it was, Hassan couldn't even cast a smile. Maybe he doesn't have good teeth. The 'Motel' lacks efficient security. The room itself was dire. The bed extremely uncomfortable, the shower over bath a potential death trap without any hand rails to assist with getting in and out of the very deep bath. A circus was present directly outside my window, which provided excessive noise throughout out the day and evening. The room advertises air conditioning. This is a lie. A very old system is present in the room, but the hotel has the a/c switched off. The room was excessively stuffy and hot, causing me to keep the large window open for adequate ventilation. The aroma was that of musty, dampness. Probably caused by the excessive humidity because of no a/c. This is an over priced 2 star motel. I'd avoid staying here.

Self

10/10

Exceptional

06 Mar 2026

Gregory

Wasn’t really by anything but it was good for just a place to sleep.

10/10

Exceptional

05 Mar 2026

Andy

It was close to supermarket, restaurants and shops. It is a bus ride into town or 25 mins walk to town. The staff were very helpful and able to respond to many queries.

Friends_and_family Friends

2/10

Poor

10 Jan 2026

ZHI YAN

1 star deducted for the warm water issues - we stayed a total of 3 nights, and there was no warm water from the shower on the 2nd and 3rd night. 1 star deducted for the lack of proactiveness to provide heads-up to the warm water issue. We passed the reception when we returned to the hotel on the 2nd night, and the receptionists greeted us. One of them (a guy) later informed me that they were facing water heater issue after I asked about the lack of warm water in our shower. My wife had to shower in cold water (after spending a day in sub-zero temperatures) since she had already shampooed her hair before realising there was no warm water. She had been coughing from that night till now, 4 days after we’ve checked out. 1 star deducted for the receptionist (a lady) on the 3rd night for wilfully refusing to acknowledge the warm water issue until a staff came to our room to verify that there was indeed to warm running water in the shower. 1 star deducted for the lack of amenities (for a 4-star hotel).

Leisure Partner

6/10

Pleasant

12 Dec 2025

Prijilal

Run down property. Scalling in washroom and toilet.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Alex

Good cheap hotel. Sauna on top floor which is always a bonus after stretching your legs around Salzburg which is a 20 minute walk to centre from hotel door.
Good stuff.

Business_and_leisure Self

10/10

Exceptional

23 Oct 2025

Glen

Clean room convenient location

8/10

Excellent

22 Oct 2025

Sylvie

Nous avons apprécié la variété et la fraîcheur du petit déjeuner. Le personnel était très gentil et disponible pour répondre à nos interrogations.

Partner

8/10

Excellent

03 Oct 2025

Elizabeth

Rooms were clean. Buses very convenient to all sites. Nice shopping mall across the street with a Billa Plus. A real find for the price.

6/10

Pleasant

23 Sep 2025

Dan

Hotel was a good choice for our purposes. We found the bedding too hard and were given only one pillow each. The hotel is stingy with amenities, for example you only get two instant coffees for the room. After that you pay. The staff was always helpful when we asked questions. As a tourist one should familiarize oneself with the public transit system. It was super easy to go to all the sites once we understood that, and the hotel is well situated to use it.

Partner

8/10

Excellent

13 Sep 2025

Jutta

The property was located at a very busy intersection. Road construction limited the access to the property. The rooms were very small and cramped.
The staff was friendly and the breakfast was great.

Leisure Family

6/10

Pleasant

25 Aug 2025

Verified traveler

Main reception is poorly staffed. You have to look around to get the attention of staff. Not particularly welcoming. Our room key didn’t work at the end of each day needing to be reprogrammed.
The hotel itself is close to transport and walkable around Salzburg.

Friends_and_family Friends

2/10

Poor

04 Jul 2025

Rajeev

Poor air conditioning

Leisure Family

10/10

Exceptional

27 Jun 2025

Jane

We enjoyed our stay at this Best Western in Salzburg. Check-in was quick and the staff was helpful on several occasions. Their breakfast was perfect for us and there are also good restaurants nearby. Parking in their garage made having a car workable. We will choose this hotel if we come back to Salzburg.

Leisure Partner

10/10

Exceptional

29 May 2025

IRMA

nice hotel great service

Partner

8/10

Excellent

18 May 2025

Priscilla

Only one black tea bag, one fruity tea bag and one instant coffee bag were given for a room with two people. When asked at the réception we were given just one additional instant coffee bag and said that we had to pay for more.

Leisure Family

10/10

Exceptional

18 May 2025

erick

great staff

Leisure Family

4/10

Poor

14 May 2025

Bouraoui

L’entrée au parking est étroit n’est pas convenable pour les voitures larges et plus cher que les autres hôtels,

6/10

Pleasant

12 May 2025

Tj

Not super clean. Limited staff.

Leisure Family

8/10

Excellent

30 Apr 2025

John

Aberage facility out of the way

Leisure Partner

10/10

Exceptional

24 Apr 2025

Silviu

Excellent

Leisure Partner

8/10

Excellent

01 Apr 2025

Katherine

The staff here was so friendly and helpful. Hotel had 3 bus stops near by which made getting around the city and surrounding areas very easy.

The only thing I didn't like about the property is that there were no privacy doors for the shower.

Leisure Family

6/10

Pleasant

15 Jan 2025

paul

Okay medium priced hotel. Nice sauna. Some employees nice and helpful, others oddly rude.

Leisure

2/10

Poor

05 Jan 2025

Verified traveler

Disappointing

Terrible experience.
Broken toilet seat.
No shampoo.
Bathroom was smelling very bad.
Wifi did not connect throughout the trip.
Staff not helpful.

Friends_and_family Family

8/10

Excellent

06 Oct 2024

Paula

The distance walking to sites in Salzburg was a 2km lovely walk. We enjoyed the walk and were happy with the location. Great place to stay and do tourist activities.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Michael

Such a convenient and nice place to stay.

Leisure Family

10/10

Exceptional

27 Sep 2024

Kevin

Hotel was fine and as usual in Best Western Hotels, rooms were clean and adequate. There was a slight smell coming from the toilet particularly later in the evening but all in all facilities were good and breakfast was fantastic.

Leisure Partner

4/10

Poor

24 Sep 2024

Marie-Helen

The hotel smelled like smoke.

Business_and_leisure Partner

4/10

Poor

29 Jul 2024

YUNG

I don't know if management need to make sure all amenities are there such as soap is empty

Leisure Family

4/10

Poor

13 Jul 2024

Keith

I liked the reception staff, very helpful. Didn't like the dirtyness of the room.

Leisure Family

10/10

Exceptional

05 Jul 2024

David

The staff was fantastic. The hotel was located right on the stops for two bus routes, one to the train station and the other to the historic district, downtown.

6/10

Pleasant

28 Jun 2024

Alla

Dirty rug, uncomfortable beds, uncomfortable shower

6/10

Pleasant

15 Jun 2024

Hashem

Good

Leisure Family

8/10

Excellent

28 Jan 2024

Wah

Friendly staffs especially those ladies at the reception. Everything ok, just the bathroom design is a bit weird. There has no main door of the bathroom. The layout is bath on the left while toilet is on the right hand side, middle is the sink, like an U shape When take the shower, has to open the toilet door to block the view from the room, however, the door is not wide enough to block it all, it’s so awkward.

Leisure Family

8/10

Excellent

25 Dec 2023

Shane

This hotel is different.

This Hotel is the 1st hotel in the world i have stayed at that didn't have a toaster at breakfast and when asked we were told we supply bread only... also the bed was like a plank very hard and if you dont have enough towels check the wardrobe because that is where they are kept supposedly...

Partner

8/10

Excellent

19 Nov 2023

Alejandro

Was OK

2/10

Poor

14 Nov 2023

Michael

Staffs are not so nice and not helpful. Shower curtain smells so bad, drain is clogged up with stuffs and hairs, floods when taking shower. Room doesn’t have enough lights and outlets.

Leisure Family

10/10

Exceptional

02 Nov 2023

Veronica

Visited Salzburg for the first time, my brother has been there many times though. Michaela, Nina, and Veronica were absolutely wonderful to us, the personal at the breakfast buffet were also wonderful. It is a nice, clean, and quiet place.

Friends_and_family Family

10/10

Exceptional

30 Sep 2023

Judy Lee Gilbert

Beautiful clean hotel! Helpful front desk. Nice breakfast.

Partner

10/10

Exceptional

07 Aug 2023

Matt

Great stay. The front reception was helpful, friendly and informative. We arrived very early and were able to store our bags and complete check in. Amazing breakfast, really comfortable beds and a great shower. Would definitely recommend to our friends and family and hope to stay here again one day.

Leisure Partner

10/10

Exceptional

11 Jun 2023

Verified traveler

Nice place to stay

Room was neat and tidy. Staff was very helpful. The hotel had all the amenities we needed. Dining nearby, grocery right across the street. Train station close. Would stay here again.

Partner

8/10

Excellent

13 Jan 2023

Jeremy

The property was centrally located and good value for money. Veronica the receptionist was like a breath of fresh air and went out of her way to make us feel welcome.

Leisure Family

8/10

Excellent

31 Dec 2022

Thomas

Comfortable hotel

Staff very helpful and friendly. It's a little out of the way but not all that far from everything and there are some good restaurants nearby. Very comfortable place to stay and I would recommend it to anybody.

Friends_and_family Family

8/10

Excellent

30 Dec 2022

Kucherova

Good service but far from the center

Leisure Family

4/10

Poor

28 Dec 2022

Sandhya

Hotel is not attractive from outside. Room is clean but amenities are not available. Room did not have tea/coffee facilities. When requested, this was not brought to the room and we had to get the kettle, cups, etc from the reception. Wi-Fi connectivity is very poor, almost no connection. Price is very expensive for the quality of property and service. The hotel is quite far from city centre as well.

Leisure Family

6/10

Pleasant

05 Dec 2022

Yat

This is a modern hotel with large room, I stayed here for 5 nights, but they only cleaned the room after the first night. I understand they don’t need to clean the rooms everyday but I thought they would have cleaned more than once, the bin was full, I left one towel on the floor but as no one visited they didn’t change it. There is a mini fridge, safe, there was also a kettle with one sachet of coffee, but this was not replenished, even on the day they did visit to clean the room.

The shower has frosted glass facing the bed but transparent glass as you enter the room, you can half solve this by fully opening the toilet door but this still leaves a gap. This wasnt an issue for me but it might be for other travellers who wants more privacy.

The breakfast was excellent, lot of choices. Bread, meat, pastries, scrambled eggs, frankfurters, bacon, cereal, cakes, whole fruit, cut fruit, yogurt.

There is a supermarket in the mall opposite the hotel and a lovely greek restaurant, Mcdonalds and more supermarkets 5 minutes walk. You can walk into town in 20minutes or you can take the bus, unless there is a strike. On one of the days there was a train strike, I thought this only affected trains but there were no buses either so I had to walk. The hotel is on a main road but the noise wasnt an issue, just the occasional car playing music loudly.

Leisure Self

8/10

Excellent

12 Sep 2022

Patrick

Spacious room in a clean hotel which was pretty perfect for our young family. Friendly and helpful staff and decent breakfast buffet.

Leisure Family_with_children

4/10

Poor

23 Aug 2022

Herdeep

Family Holiday

Its a horrible hotel. The rooms are large but the AC does not work well, have to keep the windows open at night, hence sirens and traffic noise. No provisions of soap, etc.
We were given a family room, also useable for handicapped people. The toilet bowl was so close to the sink I wonder how many handicapped people hurt them selves twisting to sit on the toilet bowl. The breakfast spread is good. I will not stay there again and it is a pity that Hotel.Com lists such hotels

Friends_and_family Family

8/10

Excellent

20 Jul 2022

xiao peng

convenient location

Leisure Family

8/10

Excellent

01 Jul 2022

Len

The hotel itself is fine, the location somewhat inconvenient. We left our car during the stay in the hotel's underground garage and took public transportation (bus #4 ) directly into old town. The area around the hotel has nothing to offer a traveler.

Leisure Partner

4/10

Poor

21 Jun 2022

Jeanemarie

The receptionists were never available. The room was not cleaned very well the second day.

Leisure Partner

8/10

Excellent

19 Jun 2022

Daniel

Transport links were great

8/10

Excellent

09 Jun 2022

Diane

Propre, près de la vieille ville

Leisure Family

10/10

Exceptional

19 Oct 2021

Lisa

Hotel was clean and room was nicely done. The staff were friendly and the two gentlemen receptionist were knowledgeable about the area and were good at giving you directions. One lady receptionist didn’t know at all direction to Mirabell Platz which is now I learned is a common meeting area for the tours. Perhaps she was a new staff? At least she knew how to call a taxi for me.
I particularly as well liked the hotel’s good selection of breakfast. There were two good restaurants nearby that I liked.

Leisure Self

6/10

Pleasant

03 Oct 2021

Zachary

He

Leisure

6/10

Pleasant

05 Sep 2021

ed

Hotel Location is good. Packing was not easy.

Leisure Family

6/10

Pleasant

28 Aug 2021

Miles O

Needs renovation. Internet and phone did not work. The desk staff were very nice and very helpful but the hotel needs an update.

Leisure Family

2/10

Poor

20 Aug 2021

emma

No aircondition, it is a heater. So it can only make heat. Not aircondition. There Would not return parking fee. We left 1 night Before check out. A Really bad hotel. Dont belive what the reviews a Saying we did, and we paid the price for it

Partner

8/10

Excellent

26 Jul 2021

William

On the road again.

Very clean, comfortable hotel.
Parked our car and bussed into City Center.
Delicious Greek food across the street.

Friends_and_family Family

8/10

Excellent

01 Jul 2021

Alban

Good hotel and reception is pro

Good hotel for the price.
staff are very professionnal

We forget an object in the room and the hotel don’t find it so care and don’t let your personal object in the room

Partner

8/10

Excellent

14 Feb 2020

Verified traveler

Hard to find. Underground parking quite difficult,. Otherwise a nice hotel.

8/10

Excellent

22 Dec 2019

Iqbal

It was a great...

Partner

8/10

Excellent

16 Dec 2019

Verified traveler

Functional, no-frills hotel. Reasonably close to City centre and accessible on regular public transport from airport and town

Leisure

8/10

Excellent

04 Dec 2019

Verified traveler

It was average nothing great but nothing bad. Would check out other hotels first before staying here again

Friends_and_family Family

10/10

Exceptional

04 Oct 2019

Verified traveler

Nice place, a bit outa of the way, but very nice stay

Family

10/10

Exceptional

23 Sep 2019

Norbert

Close to bus stop. Bed was very comfortable. Staff very friendly and helpful. A little difficult to find if arriving by car.

Partner

8/10

Excellent

01 Sep 2019

Verified traveler

Spacious room easy access to transport factory out opposite and supermarket very handy

Leisure Partner

8/10

Excellent

27 Jun 2019

Dan

An okay stay 30 minutes walk from the centre

The room itself was pretty large, but it was a little dated and dusty around the edges of the room. The safe was not big enough to fit my laptop. I was provided with an ironing board, but no iron. The curtain had lost a number of hooks, letting quite a lot of light into the room. The shower cubicle had a somewhat strange smell akin to wild garlic blossoms. There are a number of bus stops just outside and reception will happily call a taxi, but if you feel like the walk it is around 25-30 minutes to get into the city centre.

10/10

Exceptional

01 Jun 2019

Verified traveler

Great spot, a bus ride from the city Centre (buy the 6 euro 24 pass). I loved my room, only weird thing was no remote for the TV. Great value for the money.

Leisure Friends

6/10

Pleasant

03 May 2019

Verified traveler

I booked 3 rooms. We received different floors on all. I was told they were the last 3 rooms but discovered later this wasntvtrue. The room 415 had a puddle of dog urine, wet and stunk. The air conditioning did not cool any of the rooms. None of the rooms were very clean.

Leisure Family_with_children

10/10

Exceptional

05 Mar 2019

Verified traveler

Parking was a challenge and access was a challenge but doable

Friends_and_family Friends

8/10

Excellent

06 Jan 2019

Verified traveler

Hotel was in an ok location.

Room was old and tired, pillows were very uncomfortable and overall the cleaning was poor.

The sauna/steam room were a positive and the included breakfast was excellent.

Would suggest looking at other hotels and utilising this if there are no better alternatives.

6/10

Pleasant

05 Jan 2019

Tang Ching

An average hotel with that sounds better than is.

The check in was late, the location fairly inconvenient and amenities were average.

Family

4/10

Poor

02 Jan 2019

Enrique

Most unpleasant experience.

Reception area was understaffed. Breakfast so-so. I asked and paid for a room with 2 beds. My bed, which I shared with my wife, was oddly designed as 1 single bed comprised of 2 twin beds. The second bed was a flimsy foldable and very uncomfortable bed for my son. The pillows were also flat and not cushy. What’s worse is that upon check out at 12 noon, we were charged an extra €10 per hour since check out was strictly at 11am. (The hotel was empty at that time with no guests checking in.) Receptionist claimed he called our room but that was not the case. I guess this is consistent with not trusting their customers. You pay immediately for any item ordered and consumed. And I use an Amex Platinum card which has no credit limit. Considering what I paid for, no way I will ever return nor recommend this hotel - “Worst” Western Plus Amedia Art Hotel.

Family

6/10

Pleasant

30 Dec 2018

Jennifer

Decent

Our room was mostly great. Odd location, mall next door. Had to pay to park and for breakfast ☹. Missing Shower door made for awkward shower.

Family

2/10

Poor

16 Dec 2018

Miten

Book elsewhere, RUDE staff and NOT hygienic at all

One of the worst hotels that I have ever stayed in. Staff are initially friendly when you check in but by the time issues arise they are just rude. The main manager (blonde with black glasses) has no customer service skills at all. I was explaining the issues with our room and she was greeting others and talking to her other staff while I was talking which is very disrespectful. Issues were, we arrive at 10am to be told the room is not ready and check in was 3pm which is fine. We left our luggage and went into town. On our return we went into a room that had no body/hair wash and no tea bags that I had to go down to get them! The room itself is very dull and not clean at all. The room was filty with hair and dust everywhere especially the corners (See pics) no effort was done to clean it even though \"please clean my room\" sign was up everyday and staff was informed. If you want a nice place to stay, DO NOT choose this Best Western Plus! No attempt was made to make us feel like wanted guests. A real disappointment. Use your hard earned money somewhere else. No doubt there will be a reply from the hotel as they give to everyone else as I have seen on other reviews. Doubt they will be there in the next few years if they continue with this attitute and service. A hotel that I would recommend is the IMLAUER Hotel which has a Sky Bar and Restaurant which is brilliant.

Partner

8/10

Excellent

06 Dec 2018

Stephen

Well positioned for local buses to take you into the centre

2/10

Poor

03 Dec 2018

Gabriela

The worst hotel experience

We arrived at the property as were lied to by a lady that I had booked a different hotel which is not true, then I was sent to a different hotel (sister hotel) very dirty and in very bad area, I tried to get in touch with them and they ignored my calls, finally they said they were overbooked and couldn’t do anything for me. Horrible experience

Friends

8/10

Excellent

08 Nov 2018

Chris

Hotel was hard to find, breakfast was expensive. Other than that, good.

Partner

8/10

Excellent

30 Sep 2018

Verified traveler

Good times

The experience was good. It was a little far from down town Salzburg. The staff at the front desk were very friendly, knowledgeable and help full.

Partner

8/10

Excellent

07 Sep 2018

Verified traveler

Quick break in Salzburg

This hotel is a little bit away from the centre and where things seem to be happening. The hotel itself is very well equipped, rooms are clean and modern. All the staff are extremely helpful and be friendly. If you don’t mind a bit of walking and some quiet this hotel is somewhere to consider staying

Family

10/10

Exceptional

29 Aug 2018

Michael

Excellent service

Excellent hotel right near everything. The staff was very helpful and the room was great.

8/10

Excellent

04 Aug 2018

Verified traveler

I didn't like that there were no washers and dryers at the hotel. The website said \"laundry available\" but it should be more specific as what it really means is that you can either have the hotel staff send your laundry out, or take it to a laundrymat yourself.

2/10

Poor

09 Jul 2018

Kurniawan

The bathroom had a terible smell. We have report to the hotel manager to clean the bath room or changing our room, but they DID NOT DO ANYTHING, they did not clean the bath room, they did not even make up the room.

6/10

Pleasant

22 Jan 2018

K

very late check in of 3pm but the hotel room is okay and clean. good for price

10/10

Exceptional

04 Dec 2017

Ricardo

Glad I chose this hotel

I decided to stay at the Best Western Plus Amedia Art Salzburg in spite of some bad reviews it had on trip advisor. I am glad I did, my stay my very pleasant, room was spacious and although is in an road intersection I could not hear the street noise (maybe because I had the last floor). Staff was professional, breakfast was decent. Shopping centre across the street. All in all a superb stay

6/10

Pleasant

15 Oct 2017

MallosaurusRex

Noisy Location

Everyone was very welcoming and friendly. I loved that there was a parking garage below the building, but the vehicle we drove was too high to fit in it, so parking was a bit tough to find. The area the build is in was very busy and loud. It was right at the intersection of many roads. There is a gas station next door and a couple places to eat within walking distance. The WiFi was ok, but cut out a couple of times. I wish this hotel was in a different location because it’s really nice inside and the people were really nice. Also I wasn’t expecting the wall of the shower to be partially see-through when wet. 3 of us shared the room so that was very awkward.

10/10

Exceptional

01 Apr 2017

Maelgwyn

Salzburgh a great place to visit

Found the hotel be very clean with very friendly and helpful staff. Room and amenities spot on. A little out of the way but when informed about the public transport, more than happy to get about. Very reliable

Partner