Name: a&o Salzburg Hauptbahnhof
Address: Fanny-von-Lehnert-Straße, 4, Salzburg, 05020, AT

6/10

Pleasant

24 Jul 2026

Brenda

Hot water, clean linens and towels
Very hot, one small fan and one window. Furniture in room just took up space we would have like for our luggage.

8/10

Excellent

06 Jul 2026

Chris

Great location, close to the train station. 30 minute walk to the Fortress. Room was clean and spacious. It was hot during our stay and the hostel does not have air conditioning. We had to pull the top bunk bed mattress off and put it on the floor so my son could sleep. We used the on site laundry facility. Cost about $10 Euros per load to wash and dry. Pool table and Foosball in the lobby. Front desk was not the most helpful when checking in. Seemed to take awhile to check in.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Megan

Quiet hours were not respected. It was loud and difficult to sleep because of the echoing through a central courtyard. The window barely opened, so the room was stuffy. The shower did not drain. The communal kitchen was comically small for a building of its size, and very poorly supplied with cooking implements and plates.

Worst, however, was the back up at the front desk. Not enough people were working, so it would take forever to get to talk to someone about a problem, or to do something like request the laundry keycard. I think the staff was doing its best, but overwhelmed.

This was exacerbated by our room cards deactivating at 9:30, in spite of weekend check out being 11:00. Staff did not seem surprised by this. We had to wait in line for at least ten minutes to even explain our problem.

The location was good, and the amenities except the kitchen seemed fine, but this was a case where a lot of small things added up to a pretty frustrating stay.

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

Suzanne

Room clean. Breakfast surprisingly good. Not noisy above what one would expect from an inner city room. Only problem was the check in where required to go through QR code process on arrival that involved entering guest details. Was painful when jetlagged and the person behind the desk was not helpful. Would have preferred to do this at home before flying for 24 hours.

Family_with_children

4/10

Poor

30 Jun 2026

Asiya

I have never experienced a more inefficient check in process. It took over 10-15 minutes per person. The whole process including waiting in line took almost 1 hour. The room was incredibly hot. The windows barely opened. Luckily I managed to get the last fan. Breakfast was good. For some reason Google Maps had a hard time finding the location. The location was by the way great. Just minutes from the station. Lots of stores close by. All the buses started there so it was easy to get to many places easily.

Self

10/10

Exceptional

29 Jun 2026

David S

Good breakfast, very European, meats and veggies and less carbs than America. My kids learned to appreciate it.

Staff were excellent and friendly.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Laura

The location was convenient , and the room was a decent size.

The bathroom, however, was disappointing. There was mold in the shower, which made it feel unclean.

I would definitely not recommend staying here during the summer. There is no air conditioning, no fans available, and the windows only open a small amount. The room became unbearably hot, and we could barely sleep because of the heat.

Family_with_children

8/10

Excellent

20 Jun 2026

Tiffany Hsiao Yen

The staff help me to Settle down my 3th person in one room which was unplanned.
The room was quiet , clean and comfortable .
Thank you very much

Family_with_children

6/10

Pleasant

16 Jun 2026

Cheng Yen

Check in process was very slow.

Family

10/10

Exceptional

10 Jun 2026

Tamara

Really big building with lots of space.
Individual rooms were spacious, bed was comfy.
Common areas were great, well kept, lively, but not noisy till too late.
Definitely recommended and I would be keeping this chain in mind for other places

Self

4/10

Poor

04 Jun 2026

Andrey

Rooms where ok but the whole school of kids staying at the building was just crazy loud and didn't see anything done about the noise. Another thing that was crazy is that they let local homeles people stay at the property so it didn't feel safe leaving my back pack in the room and i didn't see any lockers to lock it.

8/10

Excellent

01 Jun 2026

Frederic

Emplacement parfait. Tout se fait en marchant de là.

Family

2/10

Poor

31 May 2026

Roger

This was the worst place I have stayed in for many years and I have travelled nearly 100 countries! At the price of the room I was expecting a lot better!!
The room was supposed to be a twin, which to me means two separate beds, instead there was so little space we had to crawl over each other to get out. The room was so hot too, no a/c no fan and with the afternoon sun made sleeping very difficult. That along with so much street noise and school groups running the corridors and banging doors half the night!
On the first night a bus was running below for almost 40 minutes filling the room with diesel fumes!
The staff too were not that helpful, we arrived early and told the check in time was 3pm, which was fair enough, but after going out for lunch and a walk, we got back to be told the room was not ready!
We didn’t have breakfast, but with all the kids, maybe just as well. Often we would have to walk up the stairs because of the kids playing with the lift! I am a pensioner and the wife has a bad knee.
As you can see this was far from an enjoyable experience and I would not recommend A&O to anyone!!
I have tried hard to think of a positive, if any it’s the close proximity to the station, but it’s not worth it, even for that.

Partner

10/10

Exceptional

23 May 2026

Jessica

Amplias y limpias habitaciones. Personal muy amable.

Family

10/10

Exceptional

22 May 2026

Ping

very continent location

Self

10/10

Exceptional

07 Apr 2026

Diane

Great clean room; friendly staff although checkin required using one's phone in the lobby to list party details while staff waited for you to do that; nice variety of cold foods for breakfast with 1 or 2 hot items, but it was the same every day (we were there 4 days). Hot cereal, more fruit choices would have been nice; maybe scrambled eggs.
It's close to the transit options, although not the cleanest part of town. But we felt safe and were quite happy with our stay. We would stay again.

Family_with_children

6/10

Pleasant

06 Feb 2026

Sarah

Staff was not very helpful

Leisure Self

10/10

Exceptional

05 Feb 2026

kari

The room was clean, had everything we needed. There is a nice lounge to stay in and even a small area for kids that our kids loved. Having a small kitchen helped so much. The laundry was easy to use and very convenient. The location is great because it is right next to a mall and the main train station.

Leisure Family_with_children

8/10

Excellent

25 Jan 2026

Alan

Room was good ideal for what we needed

Friends_and_family Friends

6/10

Pleasant

25 Jan 2026

Miriam

Sheets were dirty and smelly

Leisure Family

8/10

Excellent

19 Jan 2026

Stacie

The walls are a bit thin and I was put next to a noisy family but I asked to move room and the staff very kindly moved me so had no problems then, good location close to train station with easy access to public buses to the city centre/ airport

10/10

Exceptional

28 Dec 2025

DUVAL

Friendly staff

Leisure Family

6/10

Pleasant

28 Dec 2025

Patrick

Room kind of small for 4 people (2 Kids), condition so so, no kettle has to go to reception to get hot water, pretty dry and have to open window to let fresh air in, but then it's a bit noisy at night when window open.

Leisure Family_with_children

6/10

Pleasant

24 Dec 2025

Joel

The laundry was overly expensive and the breakfast options were too limited.

Leisure Self

8/10

Excellent

21 Dec 2025

Kevin

Everything was good

Leisure Self

10/10

Exceptional

15 Dec 2025

Megan

Location was fantastic as we were travelling Europe by train. Easy walkable distance to the Old Town but plenty of bus stops located close by as well. Staff were great, had a private twin room and we were very happy with it. Great facilities for doing laundry as well. Overall I would happily recommend staying her to others.

6/10

Pleasant

13 Dec 2025

I

Excellent location! But check-in took a very long time. 6-bed room was small, very little lighting. Good thing there’s a TV.

Leisure Family

8/10

Excellent

23 Nov 2025

Armi

Carolyn is the best and johannes at the Front Desk

8/10

Excellent

17 Nov 2025

Mauro S

Great hostel, good location to explore Salzburg.

Leisure Self

2/10

Poor

04 Nov 2025

Maya

They have a bed at knee level in front of 2 bathrooms in a 6 bed dorm. NO ONE. Should have to sleep there. Never mind that the bed had a non working outlet! It was plugged in, but I had dead devices by morning time and missed my alarm. Should really be testing these things out for travellers. Bathroom needs to be cleaned more often aswell. Floor was completely dusty

8/10

Excellent

28 Oct 2025

Ting Yan

The staff were very friendly and welcoming! However, the room felt a bit small and quite dark inside.

Leisure Partner

8/10

Excellent

26 Sep 2025

Stephen

Na

Leisure

10/10

Exceptional

25 Sep 2025

Shamia Shamimi

Superb staff and fantastic location

8/10

Excellent

03 Sep 2025

James

Common was large but not condusive to meeting people if that’s something you want.

8/10

Excellent

07 Aug 2025

Michael

Good

Leisure Family

8/10

Excellent

28 Jul 2025

Verified traveler

The staff at the front is great. Very helpful. The bed are a little uncomfortable. The location is so close to the train station which is great. Its probably a 20 minute walk to the old town though.

Self

10/10

Exceptional

30 Jun 2025

alessandro

It’s good and they're maintain the cleanliness and nearby the Salzburg Main train station.

Leisure Family_with_children

8/10

Excellent

21 Jun 2025

Peng Yang

Convenient location, rooms are big with luggage storage and laundry rooms.
Would have been better if larger standing fans are furnished for the hot summer especially in the rooms with smaller windoss.

Leisure

6/10

Pleasant

16 Jun 2025

Steven

Given the amount this place costs a night, feels like it comes up short. Bathroom was dirty and even made you rent fans. My biggest gripe was the fact they

2/10

Poor

14 Jun 2025

Willie

Shocking stay at this place, it’s like a crèche hundreds of kids running around lawlessly. No towel included in your booking you need to pay for that, and pay to store your bag while waiting to check in, and they hand you your bed sheets when you check in to make your whole bed from scratch like prisoner of ww2. Bed frame full of rubbish and extremely dusty. Absolutely brutal experience.

Leisure Self

8/10

Excellent

12 Jun 2025

Lin

Everything expected from a hostel. No airconditioner.

Leisure Family

8/10

Excellent

10 Jun 2025

Lindsay

This is a hostel so it doesn’t have some of the amenities of a hotel but it was very nice. We were a family of seven traveling and we had plenty of space in our room. We felt very comfortable and it was nice and quiet. I would recommend this place!

Leisure Family

10/10

Exceptional

10 Jun 2025

Miguel A

Very clean, well-organized and two blocks from the train and bus station..

Self

8/10

Excellent

29 May 2025

Grace

Great price, walls are thin and I could hear other guests at all hours. Conveniently located by train station

Friends_and_family Family

10/10

Exceptional

21 May 2025

Niraja

Even though it's a hostel, we booked a family room and didn't know what to expect. To our surprise our stay was awesome and I would recommend it 100% to families with kids too.

Leisure Family_with_children

6/10

Pleasant

17 May 2025

James

Fine budget option

A fine budget hotel right near the station. No frills, but was fine. Check in process very long and room wasn’t ready when we arrived.

Partner

10/10

Exceptional

10 May 2025

Armistead

Better than many hotels, and much less $$$

I gave this a five because it is what it says it is and maybe a bit more. Very convenient to the train station. Tall rooms with good lighting. Breakfast was fine. All for very reasonable price.

Partner

10/10

Exceptional

17 Feb 2025

Stephen

Wonderful

Leisure Family_with_children

2/10

Poor

14 Feb 2025

Abdurahmon

Цена трижде поменялось на глазах сначала было другой который мы видели и хотели потом другая цена это конечно не отношения

8/10

Excellent

06 Jan 2025

David

Great value

There was a value orientation to the hotel, but we knew that when we booked it. Modern design and welcome staff.

Friends_and_family Family

8/10

Excellent

31 Dec 2024

Diane

Easy walk to the train station and the room was decent size. Enjoyed our stay. Convenient to local transportation.

Family

10/10

Exceptional

11 Dec 2024

James

We both enjoyed our stay here. Room was beyond our expectations and staff very friendly.
Would return for sure

Leisure Partner

10/10

Exceptional

06 Dec 2024

Margo W. R.

My only complaint about this property is that the rooms were way too hot, making it hard to sleep some nights. They need to turn the heat way down---or at least privide windows that open for some air. Otherwise, it was fantastic!

Leisure Self

4/10

Poor

13 Oct 2024

Aidan

Outlets in the room did not work, my check in was delayed by over two hours because the room “had not been cleaned yet.” Staff were great, and room was clean. Good for the price, but not amazing.

Leisure Self

8/10

Excellent

02 Oct 2024

María José Hurtado

Convenient location near the train station, but a bit far from main city attractions. The rooms are ok and quiet for a hostel.

Leisure Self

8/10

Excellent

18 Sep 2024

Christina

This a&o was in much better shape than Munich. The only drawback was that it attracts a lot of teen groups who are super noisy, well into the night, even after 10 p.m. quiet time cutoff. Staff was pleasant. Great location, 5 minutes from train station and an easy walk to the Old Town.

Leisure Self

8/10

Excellent

23 Aug 2024

Ismerai

Great place near train station

Leisure Self

8/10

Excellent

30 Jul 2024

Aditi

Good location

Rooms are clean and comfortable. Lighting in the room is very dull and gloomy but otherwise ok. No AC. Family rooms are large with plenty of room. breakfast is decent. No luggage storage by the hotel but they have lockers that coins or credit cards. Conveniently located close to the train station. The area around the hostel is a bit shady but not too bad.

Friends_and_family Family

2/10

Poor

12 Jul 2024

Verified traveler

Very rude staff - do not recommend

The staff was extremely rude and showed disrespect to my parents who are senior citizens, they gave us our room 1.5 hours late and then threatened to cancel the room when we inquired the reasons

Friends_and_family Family

8/10

Excellent

11 Jul 2024

Kyle

They have cleaning staff come in the room daily, walkable to grocery store, train/bus station. Gaining access to the laundry room was a tad annoying since people take away / forget to return the key card to front desk. Have cash ready for necessary deposit because the ATM they have on site has bad convertion rate/fee. No adjustable aircon, and it was bit hot sometime, you have to make deposit to get a fan.
Room door auto closed loudly, every day when a new guest came it when I was sleeping, they let the door closed itself and the slam was very loud. Hope they will fix it to soften the sound.

Leisure Self

10/10

Exceptional

25 Jun 2024

Majid Ali

Great place to stay on a budget 👍

Excellent place to stay, centrally located, friendly staff and very clean environment.. great value for money… highly recommended

Self

8/10

Excellent

22 Jun 2024

Verified traveler

Definitely a good budget option when visiting Salzburg! The staff were SO lovely and checked me into my private room a couple hours early. It is a 15-20 min walk into the old town - I found the nicest walk in was along the river rather than walking past the station.

There were a lot of school parties on the night I stayed that did make a lot of noise in the corridors, however this did stop around 10:30-11pm and I can understand why it is a good option for school parties to stay here.

If you want to leave your bags here after check out there are large lockers, I think I paid around €5-6 euros for 12 hours

Self

8/10

Excellent

22 Jun 2024

Majid Ali

my stay was great, the location was good. staff was friendly.

Self

10/10

Exceptional

01 Jun 2024

Muhammad Farhat

Easy to check in and can check out late but you need to tell the reception first

8/10

Excellent

19 May 2024

Ruth

Not a first choice but not a bad one

I’ll be honest - we wouldn’t have chosen to stay but the marathon was on and the city was v busy. Our first hostel experience was good, staff were great - really friendly and helpful, breakfast was fine, the place was clean and bright with a real diverse mix of ages of guest ( we are 50s). Walking into town was easy and quick. Room was en suite and basic but fine- worst but was the waterproof mattress covers and pigeon noise from the courtyard.

Friends_and_family Friends

4/10

Poor

16 May 2024

Richard

Cheap and cheerful, budget customers only

Tried the fast check in on arrival but this didn’t work and had to go to desk to check in. This then took an age as staff also serve the bar and only one member of staff was on duty. Room was ground floor and quite noisy as it was at the end of a corridor nearest to the entrance area. Room was fine although we had been given the accessible room with walk in shower for some unknown reason. Was shocked to be woken up by loud drilling noises at 07:30!! Obviously some work taking place in the building. If I had to stay here again, I would avoid this room (43) due to its location.

Friends_and_family Friends

6/10

Pleasant

01 Apr 2024

Tamas

This hotel is OK if you are traveling with a group of friends and are in your younger years. However, for a family of four (children between 8-11) it was a little loud at night, the walls seemed rather thin. Rooms were clean, bedlinen was clean and the bin was emptied daily. Staff at check-in were helpful and pleasent.
I know this isn't a big thing but, the colour scheme of the rooms and corridors was depressing. Three different shades of gray!

Leisure Family_with_children

4/10

Poor

07 Jan 2024

John

Nothing

Very uncomfortable mattresses.

Checkin was slow. Felt very understaffed.

Questionable value.

Clean though and friendly staff.

Good breakfast.

Self

8/10

Excellent

26 Nov 2023

Deepak

Close to trim station and a single stop to attractions in Salzburg

10/10

Exceptional

25 Oct 2023

Vinod

Impressed that this hostel runs fully on sustainable energy. Front staff were very warm and friendly despite how busy it was. Wifi quality was great and the lobby area included diverse amenities. Glad that the bathroom and toilets were separate which allowed 2 persons to be able to use simultaneously. Only thing I'd recommend as an improvement is an extractor vent fan for the toilet.

Leisure Self

10/10

Exceptional

01 Oct 2023

Nasr

Cleanliness of reception. Abscence of loitering at the reception and in front of hostel. Absence of smoking at the door of the hostel.

I liked thd fast check in and the politeness of receptionist.

Still cigarette smoke is smelled in reception.

Business_and_leisure Self

2/10

Poor

01 Sep 2023

goo

The room have No air!!! If someone have heart problems they can be die of it. No airconditioner and No fan!!!. Room over 80 C. Finially they find a broken fan and ask for deposits!!!
It is Not should on the market for people to stay!!!Staffs tell different storys!! If i could i would give 0 star!!!

Leisure Family

2/10

Poor

18 Aug 2023

Chaz Mullen

Dirty

2/10

Poor

30 Jul 2023

Domenica

I felt really unsafe, the organizations was terrible, even though they change me of room (which I appreciate) I wouldn’t recommend it.

Leisure Self

10/10

Exceptional

09 Jul 2023

Andrei

Very near the train station and the river! Room is very spacious for our family. The beds were comfortable and sheets were clean. The bathroom has towels, soap, and shower has good water pressure. All in all a good value hotel!

Leisure Family

4/10

Poor

08 Jul 2023

Nancy

The evening front desk staff are very unwelcoming and should do better. I didn’t know I would share a room with men as well as women. As a solo woman traveler, that made me very uncomfortable. There wasn’t a towel provided either, that’san extra charge! Also (not the staff’s fault), the three men and one woman arrived back to the room at 3:44am and made no effort to be quiet. In the morning, they were glued to their devices and very unfriendly. Not a nice welcome to Austria but they were German. Very disappointing as most Germans are friendly.

Leisure Self

6/10

Pleasant

04 Jul 2023

Michael

Hostel, but ok for a night as a hotel.

It is mostly a hostel, but with some hotel style rooms too. So fairly basic. Breakfast was good. Location was near the train station, but on the opposite side as the main attractions in the city. Fine for 1 night.

Partner

10/10

Exceptional

09 Jun 2023

Verified traveler

Very convenient location, close to the main station, the facility is very nice and clean. Highly recommended.

Leisure Family

8/10

Excellent

08 May 2023

Nato

It was convenient and relatively cheap

Leisure Family

8/10

Excellent

06 May 2023

Wing

No comment

Leisure Family

10/10

Exceptional

04 May 2023

MAGDALENA

Convenient to train station in safe area. Clean room with good facilities including comfy beds, outlets everywhere and nice bathroom. Huge lobby with vending machines, sitting and work areas.

Leisure Friends

8/10

Excellent

11 Apr 2023

HSU CHING

The staff is nice and the location is near to the station. Bathroom and bed are clean and nice. The point that might be a little disappointed is there is no socket in your bed, but still a recommended hostel!

Self

8/10

Excellent

02 Apr 2023

Carlos

Easy access from the main train station (walking distance).
Staff is friendly and helpful.
Very clean and good money for price.
Definitely a comeback place.

Leisure Family

10/10

Exceptional

22 Nov 2022

Barney

I didn’t know what to expect from this budget hotel, however I was pleasantly surprised.
The staff were welcoming and informative, the room was spacious, clean, warm, basic, yet comfortable.
Very close to everything

Leisure Self

6/10

Pleasant

20 Sep 2022

Verified traveler

Could have been better.

The room wasn't as clean as it should have been, there was a curtain missing and there were no glasses to drink from.

Partner

8/10

Excellent

31 Aug 2022

Vincent George

A good budget option.

Close to the train station. Convenient area but not so nice, yet within walking distance to the historic centre.
The hostel is basic yet functional.

Friends_and_family Family

10/10

Exceptional

30 Aug 2022

Antony

Spacious clean property with a three minute walk to the main station And about 25 minutes walk from the downtown

Leisure Self

10/10

Exceptional

29 Aug 2022

Aleksey

Nice room, very high ceilings, comfy beds

8/10

Excellent

22 Aug 2022

sharon

property is near the train main station and bus station,5 minutes walk.its ok hotel for the price you get.the only downful is there is no air conditioner,its hot during summer.

Leisure Friends

8/10

Excellent

22 Aug 2022

Anthony

Would stay there again. Breakfast was fine

Leisure Partner

6/10

Pleasant

21 Aug 2022

Nor Faezan

Near to train station and room was fairly spacious for a budget hotel

Leisure Friends

6/10

Pleasant

06 Aug 2022

Ariel

Good location close to the train station, but price was not cheap considering its a hostel and not regular hotel. Room was also without AC. In our room we missed 2 set of sheets for children beds. I could not reach staff to help with this issue because huge line of young people trying to check in (tried few times and the line become longer and longer)

Leisure Family

8/10

Excellent

06 Aug 2022

Shahed

Great value for the money!

Great location! Close to the train station and public transport. Overall clean and exactly as advertised.

Friends_and_family Family

10/10

Exceptional

22 Jul 2022

WILLIAM

Very spacious area with friendly staff.

Leisure Self

10/10

Exceptional

12 Jul 2022

Young

Hotel setting was different from others. Some room are unfriendly to wheel chair. I had to ask for different room where wheel chair could go in directly.

Leisure Family

10/10

Exceptional

22 Jun 2022

Claudia

Great location

Leisure Family

8/10

Excellent

22 Jun 2022

Peter Vincent

Very good value for the money

I have stayed here before, and find the location nearly perfect. For a weary traveler arriving in Salzburg by train, it is only A5 minute walk. Check in is easy, and the amenities are adequate. The en-suite bathrooms were clean and well organized, separating the toilet completely from the shower area. Both areas were also very well maintained (I was placed in room 110).

I looked at the breakfast on offer, and while there was an adequate selection, I had breakfast after buying items are the SPAR Supermarket in Hbf Salzburg.

It was a very nice stay. I'll come again.

Business

8/10

Excellent

21 Apr 2022

Samantha

Super convenient to main station! Walls are paper thin, but I always travel with ear plugs so I didn’t mind. The beds are also pretty hard, so if you have a sensitive back wouldn’t recommend.

Leisure

6/10

Pleasant

29 Mar 2022

Veronica

Close to train and buses
Evening checked in, staff missing at front desk, slow to process then left halfway. Another staff came to finish. Ended up double charging and could not figure how to reverse. Went to bed and the staff in am knew how to adjust and refund, efficient am staff.

Self

10/10

Exceptional

25 Dec 2021

Vasilisa

Really liked this place. Friendly staff, easy check-in even after midnight, hostel is big, nice area for work, has games and sitting area. Room was very clean, new shower with hot water, 2 bug windoes, comfortable bed. I would come back

Leisure Self