Name: IMLAUER Palais Mirabell
Address: Mirabellplatz, 8, Salzburg, 5020, AT

10/10

Exceptional

22 Jul 2026

Annika

This hotel was an excellent choice. The location cannot be better. Easy walking to everything nearby, but also quiet and outside the main hustle-bustle. The staff printed our concert tickets for us, gave us great suggestions, and even dropped off a birthday card and treat. (They must have seen it on my passport.)

We're not big breakfast eaters, and the Backwerk across the street was perfect for a quick pastry or yogurt and cappuccino.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Christine

We stayed at this location for three days. It’s very clean and close to the old town. Most attractions are walking distance. Staff are friendly and helpful. I would stay here again.

Family

10/10

Exceptional

16 Jul 2026

Connie

The hotel is a wonderful place in a great location. We will be back.

8/10

Excellent

12 Jul 2026

JIEJU

The room was very beautiful, as we got a free upgrade. It was an amazing time, but the staff were a bit unresponsive. Good location, but overpriced.

Family_with_children

10/10

Exceptional

12 Jul 2026

Keith

Great location across from the Mirabell and excellent transport links. The hotel is clean and well-organized and the staff were super friendly and welcoming. My room was spacious, with a/c and a good bathroom/shower.

Self

10/10

Exceptional

10 Jul 2026

Lara

The staff was incredibly helpful and welcoming. The rooms were spacious and fit our group well. The location is super convenient and walkable. We enjoyed our stay and would stay here again!

10/10

Exceptional

09 Jul 2026

Alina

Beautifully updated hotel in a great location, right across the street from the Mirabell gardens. Our suite was quiet, roomy, comfortable and tastefully renovated with upscale finishes. The breakfast was tasty with lots of options and attentive service. Overall, really enjoyable experience, would definitely stay again.

10/10

Exceptional

05 Jul 2026

Helmut

This is a wonderful hotel, located across from the Mirabell Palace and centrally located within a short walk to all of the major Salzburg attractions. This was our second time staying there and we would enthusiastically recommend it to anyone travelling to Salzburg for business or pleasure. Staff is very helpful and friendly, parking in a public garage (at a discounted rate) is convenient and there are loads of shops and restaurants nearby (hotel also has an excellent in-house restaurant as well). There is public transportation across from the hotel, and the main railroad station is about a 15 minute walk, should you need to go anywhere outside of Salzburg by train. All in all, a great hotel at an affordable rate, considering its location in a major tourist destination.

Family

10/10

Exceptional

30 Jun 2026

Ruth

Property location is excellent across from Mirabel Gardens. The staff was very helpful and friendly. I would recommend this property 100 percent!

Family

10/10

Exceptional

29 Jun 2026

Claire

Great room with air conditioning, wonderful staff, beautiful hotel. Felt very fancy for the price was amazing

Self

8/10

Excellent

27 Jun 2026

Jeff

Unfortunately, they were doing some street work which made it difficult for us to drop off our luggage as I am handicapped. Staff was wonderful.

Partner

10/10

Exceptional

26 Jun 2026

Alina

Stayed during a heat wave and they already had the room cool when we checked in. Staff very friendly and courteous. Apples at front desk a nice touch. Comfortable. Would be great to have another pillow.

Partner

10/10

Exceptional

20 Jun 2026

Courtney

Exceptional stay! The rooms were spotless, comfortable, and beautifully maintained. The breakfast was wonderful every morning with plenty of delicious options. The food overall was excellent. What really stood out was the service—Sema was amazing and went above and beyond to make our stay special. The staff was warm, professional, and attentive throughout our visit. We would absolutely stay here again and highly recommend this hotel to anyone visiting the area.

10/10

Exceptional

18 Jun 2026

Miroslava Niagolova

Absolutely stellar stay and great staff!

Family_with_children

10/10

Exceptional

16 Jun 2026

Jacqueline M

We loved this hotel! It was conveniently located in walking distance to the city shops, staff was very friendly, room was very clean & newly remodeled, & the decor was beautiful. Would recommend it to everyone.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Patricia Elena

The staff was super nice and helpful, the room was big and spacious. The location was perfect. We loved our stay here.

Family_with_children

10/10

Exceptional

15 Jun 2026

Helen

Super location. Appreciated the AC on the warm day. Double glazing muffles the church bells effectively. Good wifi. One USB-A and USB-C socket provided. Daily housekeeping excellent. Reasonably solid temp control in shower. Umberellas for free rental in reception.

Appreciated the free public transport for duration of stay. Made us explore much further.

Water quality for kettle/drinking not great.

Room 402 has a light out by the TV

Partner

10/10

Exceptional

14 Jun 2026

Chris

Incredible stuff! Super helpful. Amazing location close to all the main attractions but again the staff incredible work. Thank you!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Erik

Special parts of our stay were the quiet rooms, good beds, great location, and fantastic breakfasts.

Family_with_children

6/10

Pleasant

10 Jun 2026

Yvon

Hotel pas pratique si vous voyager en famille. Air de douche et porte de toilette vitrée qui fait en sorte qu’il n’y a aucune intimité. Je ne recommande pas du tout en famille ou amis.

Family

10/10

Exceptional

09 Jun 2026

Raj Rani

Excellent location. Everything nearby

Friends

10/10

Exceptional

05 Jun 2026

Eric

Great place near the \"gardens\" lots of food choices nearby. Many tours start close to the hotel. Easy walking all over town and near the train. Friendly helpful staff. Fantastic place

Family_with_children

10/10

Exceptional

02 Jun 2026

Albert

Great location in Salzburg. Parking was a issue as the area is very busy and parking iz two blocks away. Hotel offered discount but no help in parking car.

Partner

10/10

Exceptional

01 Jun 2026

Jared

Great place, staff was so helpful, people have not been the most friendly on our EU trip. First place where we had very friendly staff.

Family

10/10

Exceptional

30 May 2026

Shariq

We stayed at this hotel right in the heart of Salzburg with my wife, our three kids, and me. I had accidentally booked a room for only 2 people instead of 5. Upon arrival, the front desk explained the original room was suitable for two guests only. After some discussion, the manager kindly upgraded us to a brand new family room at no extra cost. This generous gesture was amazing and made our stay comfortable right away. The room was spacious, clean, and perfect for our family.
The real highlight was during checkout. I had parked in a public lot a block away and asked for validation. The woman at the desk looked concerned and warned that it was a holiday with a market, so cars there are often towed. With three tired kids, we felt stressed. She was incredibly kind and quickly got staff ready to help us find the tow yard.
I ran to check first and was hugely relieved — our car was the only one left and hadn’t been towed! I returned to tell her, and the whole team shared our relief with genuine smiles. Their caring attitude made us feel truly supported.
The location is unbeatable, perfectly central for walking to all attractions and restaurants.
We had a wonderful experience overall and will highly recommend this hotel to anyone visiting Salzburg. Exceptional hospitality!
Rating: 5/5 Stars

Friends_and_family Family

10/10

Exceptional

27 May 2026

Nadine

GREAT location..however when we were there the city was doing major construction right next to the Hotel and our room was on the first floor on the corner of the two streets where the construction was....they were even jack hammering at 8am on Sunday morning! The hotel should have moved us to a higher floor or another location..we had a suite so it wasn't a matter of needing an upgrade.
The staff were average.
The room was sparkling clean. Beds very good. They should consider getting room darkening curtains. Never ate there so cannot speak to that.

Friends

10/10

Exceptional

25 May 2026

Wade

Great stay.

Family_with_children

10/10

Exceptional

24 May 2026

Pam

The location is the best! Close to everything. We liked the hotel but there is carpet which was fine but the heat/cooling system was older but sufficient. The shower head was the best, full on hot water which I appreciated after a long day walking all over. Location, location, location!

Friends

8/10

Excellent

23 May 2026

Gabriella

Convenient spot in town. The hotel was undergoing construction and renovations for the dining area. I don’t recall getting notified of this so that was a bit annoying but all good. Rooms were nice and spacious. Staff was helpful.

Family

8/10

Excellent

23 May 2026

Vicki

Great location near Mirabell Palace.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Alexandra

The staff were very welcoming and profesional.

Friends

10/10

Exceptional

19 May 2026

Dana

We had an excellent stay at IMLAUER Mirabell. We were able to check in early after a 6 a.m. flight, and then stayed in one of the newly renovated suites. The new suite was gorgeous, the shower was lovely, and the bed and pillows were some of the most comfortable I have ever slept on. The room was nice and quiet despite being by a busy street. We also were the second party to try their new breakfast, which was delicious.

The staff were friendly and thoughtful, and we felt very welcomed. Would highly recommend this hotel to anyone.

Family_with_children

10/10

Exceptional

18 May 2026

Nikita

Excellent service and property! Only took down a notch for f

10/10

Exceptional

15 May 2026

Anita

Hotel has just been renovated. It was beautiful, great location and they even upgraded us. Staff was so polite and friendly.

Partner

10/10

Exceptional

14 May 2026

Alexis

This is a great location to stay at in Salzburg. It’s an easy walk to the old town and right next to the Mirabell Palace. The room was lovely and the staff were extremely friendly and helpful. We had a wonderful time and would absolutely stay here again.

Partner

10/10

Exceptional

13 May 2026

Sally

Accommodating staff and beautiful room we were placed. We had lovely windows that kept out the noise of the street below and excellent blockout curtains. When we opened the curtains we could look out the windows to a beautiful view. The room was lovely and just right for me to share. Excellent location too and very clean.

Family

8/10

Excellent

08 May 2026

Supriya

Clean comfortable room, slightly older property. Cristina was really nice to check us in early after our overnight train journey from Poland. The property should have breakfast included since the room prices are pretty high for a 4 star. Further the hotel should provide basic stuff like shampoo, Conditioner, body lotion and shower caps daily. None were provided

Friends_and_family Family

10/10

Exceptional

06 May 2026

Robert

This hotel was one of the best ever! It was beautiful and newly renovated. The staff was very friendly and helpful. I give this hotel my highest rating because of the comfortable room and terrific staff.

Partner

4/10

Poor

03 May 2026

Phillip

Had to shorten my stay one day and was told by hotels.com this property does not offer refunds and hotels.com was not any help. This was over a week before I was scheduled to arrive. In the end I just blew off both days and booked another stay somewhere else myself and ate the loss avoiding booking via hotels.com. I would have never booked this property if a no refund policy was clear from the start.

Partner

8/10

Excellent

01 May 2026

Grigoriy

Breakfast was good but in another hotel down to street

10/10

Exceptional

27 Apr 2026

Emma

Excellent location and stunning hotel. All staff were consistently helpful. Would recommend this hotel to all wishing to visit the beautiful Salzburg!

Partner

10/10

Exceptional

22 Apr 2026

Edwin

Yes

Partner

10/10

Exceptional

20 Apr 2026

Charles

Hotel has recently rebranded and is undergoing a renovation. Breakfast area is closed but you can eat at their sister facility which is nearby. Beautiful new lobby and very helpful staff.

The hotel is located in a great location, directly across from Mirabell Palace with multiple bus stops less than a block away. Also many eating options available within walking distance.

Less than a 15 minute walk across the river to other popular tourist areas with a lot of food and shopping options.

Family

8/10

Excellent

17 Apr 2026

Julie

We stayed at the Palais Mirabell for one night in Salzburg. The hotel is currently undergoing renovations, but we were fortunate enough to get one of the newly renovated rooms. It was a good sized room with a queen bed, pull out sofa for our teens and good sized closet area and very large bathroom. The decor was tasteful and beautiful. We were also fortunate enough to get a small balcony with a view of the area. The location is amazing! It was close to parking and directly across the street from the Mirabell Gardens and short walk to the main pedestrian area where many of the sights and shopping are.
The staff was lovely and helpful too. The beds were a but firm for us, but perhaps them being new was part of that.
The only issues we had were that the top hinge on the bathroom door bent (the glass door was quite heavy and maybe the hinge wasn't strong enough?) and we were unable to completely close the door. Not a huge deal, but unfortunate. The other thing was on our way out the parking validation that the hotel gave us did not work. So instead of paying 24 Euro for our parking we had to pay 40. Yes, we could have backed up, re-parked and gone back into the hotel to try and get it fixed, but we really needed to get on the road so simply paid it.
Overall, we would definitely stay at this hotel again.

Family

6/10

Pleasant

11 Apr 2026

Jennifer

We saw nothing that looked anything like any of the photos on Expedia of the hotel website! Even the lobby was dreary and had construction dust everywhere. We got up to our hallway on floor two and it was extremely ugly with very dated red carpet and dinged up dingy walls. It absolutely reeked of the strongest air freshener I had ever smelled, which is never a good sign. Thankfully, the room did not smell, but it was extremely ugly and dated. The Furniture reminded me of what you would see in a kid’s room in the 1970s. It was hot and they said it was because they hadn’t turned the AC on yet. They did send up a fan which helped.The bathroom was tiny, but on the plus side it was well lit. The hotel was quiet until the construction started at about 8 AM. I would not stay here again.

Partner

8/10

Excellent

09 Apr 2026

Margaret F

Great location, under construction. AC not turned on.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

Pamela

I had a very nice stay at this centrally located, quiet hotel during the Christmas season. I had a large room, and it was very clean.The staff members were nice, and they were very friendly, and helpful too. This was a good hotel, at a good value, and I would stay here again.

10/10

Exceptional

04 Jan 2026

Stephen

All round excellent

Leisure

10/10

Exceptional

29 Dec 2025

Joann

Hotel and room were great! Staff was friendly and breakfast was amazing. It was in walking distance to the Christmas markets, shops and sightseeing. Salzburg was wonderful.

10/10

Exceptional

27 Dec 2025

Donald

Excellent location and staff

8/10

Excellent

25 Dec 2025

Becky

Clean, sufficient and cute. Breakfast was pricy so we didn’t do that. They need a curtain on the window because there are apartments or something where people can see in.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Suzanne

We did not eat at the hotel. It was 25euros. Too pricy . We went across the street.

Leisure Family

10/10

Exceptional

20 Dec 2025

Roger

Clean room, good location and the staff was better than fantastic. My wife got sick and they found a doctor only minutes away that was able to see her immediately and help her recover to enjoy the rest of our trip.

Leisure

10/10

Exceptional

19 Dec 2025

Lisa

Very nice area. Great bathroom

10/10

Exceptional

18 Dec 2025

JuneAnne

Great location for us with a clean room, and the bed was very comfortable and the staff was wonderful.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Nannette

Excellent location for walking to/from the train and exploring Old Town.
Staff was friendly and welcoming.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Kent

Great staff, nice breakfast buffet, easy walk to all locations

Leisure Partner

10/10

Exceptional

16 Dec 2025

alison

Room was very clean but needed some updates ....front desk was very helpful and kind!

Leisure Friends

8/10

Excellent

14 Dec 2025

Michael

.

Partner

10/10

Exceptional

13 Dec 2025

Erica

Great location, warm and welcoming staff. Very helpful. Location was perfect for walking to old town and for proximity to the tour buses. Mirabell gardens right across the street. Lots of dinner options nearby as well. Highly recommend!

Leisure Partner

10/10

Exceptional

11 Dec 2025

Heidi

We had a great stay. The rooms were clean and the staff were super friendly. The hotel was very close to everything.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Meghan

Loved this hotel! Very charming and a great location, Salzburg was so beautiful and the front desk staff were beyond wonderful. Such a cute hotel, our favourite one on our whole month long trip around Europe! Thanks again! Will definitely be recommending it to family and friends.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Donna

Staff was very friendly and helpful

Leisure Family

10/10

Exceptional

09 Dec 2025

GLEN

The location is very convenient for all the main sites.The room was spacious and had great charm and character.The staff were incredibly friendly and helpful with guidance and advice.The breakfast had a good selection of high quality items.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Ian

Great location, clean & staff were nice

Leisure Partner

10/10

Exceptional

08 Dec 2025

David

Very friendly and helpful staff. Great room and amenities. Walking distance to all major attractions and train.

Partner

10/10

Exceptional

07 Dec 2025

Ken

6 days at the excellent hotel! The SERVICE was truly exceptional. Every interaction, from front desk, to restaurant, to cleaning staff, could not have been more well done and GENUINE.,Highly recommend this property for your stay in Salzburg.

Partner

10/10

Exceptional

03 Dec 2025

Glen

The hotel was centrally located and only a short walk from the station.
The room was spacious and clean and the staff were friendly and efficient.

Would stay there again.

Leisure Family

10/10

Exceptional

02 Dec 2025

Yvette

Loved the hotel. Its a must in Salzburg. Top notch

Leisure Family

6/10

Pleasant

28 Nov 2025

Paula

Hotel was dated with very old carpet. Overpriced for what it is. Breakfast was the high point

Partner

8/10

Excellent

28 Nov 2025

Sonia

The staff were friendly and helpful. The room was clean and well appointed. The breakfast buffet was very good. I felt over-warm in my room, so had to sleep with the window open though I had turned off the radiator.

Self

10/10

Exceptional

28 Nov 2025

William

Great location, friendly staff, clean room. Good value.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Paul

The hotel is in a great location opposite the Mirabell Gardens and superb public transport is outside too with a direct service to and from the airport (bus no 2).
The reception and breakfast staff are amazing and the Gluewien in the cafe is the best in Salzburg- we did extensive testing!
The breakfast set us up for the day and was very good. All tastes are catered for with fresh eggs available to order.
Some might say the room is small however it is more than adequate with big bed (extra pillows from reception) 2 chairs to and shower in the bathroom. It is not a modern character less hotel like a Travelodge or Premier Inn etc. there are fast food places nearby or wander for 5-10 minutes for great restaurants.
Overall highly recommended.

Partner

10/10

Exceptional

19 Nov 2025

Simon

Excellent breakfast!

Business Partner

10/10

Exceptional

18 Nov 2025

Gerald

The hotel is centrally located across from Mirabell Palace and a short walk to Old Town where Mozart’s birthplace is and a wonderful shopping area. We attended a Mozart dinner concert at the Fortress which overlooks Old Town. This was excellent. We took a taxi from the hotel and a funicular to complete the ascent. Returning we were able to easily walk back to our hotel. The hotel was clean and staff courteous and very helpful on getting around the area including complementary bus passes. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Sunila

Staff and room was amazing!

Leisure Family

10/10

Exceptional

06 Nov 2025

Sharon

Staff were always helpful and the hotel was spotless. The breakfast was delicious and Seema, the breakfast host, was oustamding.

Partner

8/10

Excellent

05 Nov 2025

Lori

Property was lovely and great location -- easily accessible to everything. Air conditioning/heat did not work. Room was very hot.

Leisure Family

10/10

Exceptional

04 Nov 2025

DAWN

Wonderful location near Mirabell, market and other attractions. Easy city to walk. Loved the addition of receiving a chocolate at checkout and thank you for luggage storage!

Leisure Partner

10/10

Exceptional

31 Oct 2025

Nilanjana

clean room good location excellent beeakfast

Leisure Self

10/10

Exceptional

27 Oct 2025

Jonna

Second stay here in a year. Conveniently located to Palace, Fortress and Old Town. Will return!

8/10

Excellent

27 Oct 2025

Cathryn

Perfect location, walkable to tours and main sights. Restaurants, shopping close by. Hotel staff great, only issue was I specifically requested a room with two beds (traveling with a friend) and was given one bed. The staff quickly corrected it. Very nice and accommodating.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Marianne

Mirabell Platz was centrally located, near shopping/dining. Room was quiet & comfortable. Breakfast was excellent, & service was above & beyond.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Lori

We enjoyed our stay! The staff was incredibly helpful and knowledgeable. Always greeted us with a smile. Loved the umbrellas available for use.

Leisure Partner

10/10

Exceptional

25 Oct 2025

JoAnn

Location was perfect - we were close to the public bus, the tour bus for the Sound of Music tour, casual dining, and the neighborhood felt safe. We were a short walk to the river and better shopping. After crossing the river, it was a short walk to get to old town which allowed us to see the area. The beds were comfortable, and I appreciate the set up for 3 of us - we had a king bed, a twin bed + a couch in our room. The bathroom was a little tight, but it was sufficient. The hotel and room were clean, but it was evident that it is an older hotel. Breakfast, which was not free, was good but had more traditional foods. Staff was very friendly and accomodating.

Leisure Family

10/10

Exceptional

22 Oct 2025

Abigail

Great location near Mirabell Gardens. Within 11-15 min walking of everything we would want to do in Salzburg.

Hotel is a bit older - rooms are narrow and carpeted. Would have preferred additional pillows as the ones they have are very thing.

Water pressure is excellent and shower gets very hot. Appreciated the complimentary water in the room. The AC unit was also very effective, it would be so nice in summer!

Front desk staff very friendly and always available.
Definitely recommend.

Friends_and_family Friends

8/10

Excellent

19 Oct 2025

Ana

Very convenient location

Leisure Family

10/10

Exceptional

17 Oct 2025

benjamin

It was great loved our stay here

Leisure Friends

10/10

Exceptional

16 Oct 2025

Darrin

Very nice and clean. Quiet room. Centrally located near everything in old town. Very walkable. Staff was very helpful and kind.

Leisure Partner

8/10

Excellent

12 Oct 2025

Angela

This property is a historic hotel and, as such, has some of the downsides to staying in an old building. Our room was a little musty, but it was very clean. There were nice amenities like electric shutters to keep out the light and noise, and the AC worked very well. The bed was comfortable. This hotel is on the other side of the river from the old city, that was very convenient and close to walk. We also chose it because we had a car and there’s very close by parking. The hotel gives a substantial discount for this garage. I would stay here again. It is not luxurious, but it was more than adequate for our needs.
.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Matthew

The staff was exceptionally helpful!

Leisure Friends

10/10

Exceptional

10 Oct 2025

Gilberto

An old property in a very convenient location, across from Mirabelle Palace and gardens. Small room and shower. Average breakfast. Recommend !

Leisure Partner

10/10

Exceptional

09 Oct 2025

David

Very convenient location and the staff was very helpful and friendly

Leisure Partner

10/10

Exceptional

06 Oct 2025

Mary Bernadette

Room was spotless and cleaned everyday. Staff were polite and very helpful.
Near to shops.

Leisure Partner

8/10

Excellent

06 Oct 2025

Kerollos

Really good old style hotel. We enjoyed the look and location of the hotel. The staff were very kind and helpful. It was close to everything. Our only complaints were that breakfast was very expensive and that you may as well walk a few minutes and get it elsewhere. Additionally, the walls were extremely thin.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Callie

Room was in a great location. The staff was very friendly and helpful!

Leisure Friends

10/10

Exceptional

29 Sep 2025

Ellis

Good location for walking the center of the city. Clean rooms and quiet.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Rosa María

Está muy bien ubicado,transporte cerca. Las habitaciones grandes y cómodas y el desayuno muy variado y rico

Leisure Family

10/10

Exceptional

29 Sep 2025

Richard

Perfect for touring downtown Salzburg! Updated facilities.

Leisure Family

10/10

Exceptional

28 Sep 2025

Diann

The location is great for walking to local attractions. The staff was incredibly helpful and friendly, including a wonderful local restaurant suggestion.

Leisure Friends