Motel One Salzburg Mirabell

Austria , Salzburg
Salzburg, Elisabethkai 58 60
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100 reviews shown

10/10

Exceptional

09 May 2026

Nan

Weekend staff was wonderful. Room overlooked the river and was quite nice. A large group occupied the patio below our room until 2am so was quite noisy.
Was not aware of amenities.

Friends

10/10

Exceptional

28 Mar 2026

Jeff

10/10

Exceptional

28 Mar 2026

Preston

Ideal location when it comes to a view. Little far away from touristy things, but you have public transport. Clean rooms, nice staff, overall really nice. We stayed in the “super one”

Partner

4/10

Poor

13 Feb 2026

Rishi

rooms didnt have coffee maker and the breakfast all cold cuts , just not at standards.

6/10

Pleasant

07 Jan 2026

Karinae

Ok stay ok staff

Leisure Family

10/10

Exceptional

02 Jan 2026

Doreen

Lovely staff, good location and clean rooms.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

richard

The room was very clean and comfortable and the staff was excellent. They had a bar and lounge area that was combined with the front desk and a few menus items as well. A very easy walk along the river to the old town and plenty of restaurants and shopping within walking distance as well.

Self

10/10

Exceptional

07 Dec 2025

Mallory

Room was great. Shower was hot and water pressure good. Staff was friendly- good location and easy to walk to main attractions.

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

Joskin

We did stay long due to scheduling but our short stay was sweet.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Ellen

The hotel was a bit farther away from the train station than expected, but it was in a very good location for walking to the old town section of Salzburg. Breakfast was good and the hotel was quiet.

Leisure Friends

8/10

Excellent

03 Sep 2025

Verified traveler

OK for a short stay

clean bed and bathroom but closet is too small and there is no iron in the room. you have to check it out from the front desk. room is small. it’s ok for one or two nights but for longer stays I would look for other places.

Self

10/10

Exceptional

28 Aug 2025

Timothy

10/10

Exceptional

12 Aug 2025

Michael

Nice room and breakfast

Leisure Partner

6/10

Pleasant

02 Aug 2025

Ravinder

Great place .. can do better

It was great stay but our room was super basic and made us feel like in a very cheap hotel.. and it’s not a cheap hotel

Partner

8/10

Excellent

20 Jul 2025

Amrita

The hotel is a bit further away from the main town

Leisure Family

10/10

Exceptional

16 Jul 2025

LESLIE

Staff were pleasant and accommodating. The rooms were comfortable and had all the amenities we needed. The air conditioning was appreciated during the hot weather. The hotel was in a convenient location to a variety of restaurants and attractions. Although the nearest metro station was closed for repairs, the next station was easy to walk to.

Leisure Family

8/10

Excellent

14 May 2025

ARACELI

The hotel was nice, 15 min walk to the center, very quiet and had a really nice relaxing area inside and outside the property. The bed was comfortable, the staff was nice. We enjoyed our stay.

10/10

Exceptional

01 Apr 2025

christopher

Very nice hotel

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Patrick

Super clean, quite rooms and great staff. Close to the main train station and old town. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

27 Dec 2024

Verified traveler

Great stay

Pretty great stay. The rooms are superb, especially the mountain view ones. The beds are super comfy, the staff are lovely, and the hotel is in a good location for getting around. The only negatives were that the breakfast selection was a little disappointing, and if I was to choose my own soap, I probably wouldn't go with mint. All in all it's a great place to stay and I would happily stay here again!

Friends_and_family Family

8/10

Excellent

26 Dec 2024

Chloe

Nice modern hotel. A short walk to the main town.
Bed was comfy. Room was spacious. Ensuite was too small, but everything worked fine. Reasonably priced for the location.

Leisure Partner

10/10

Exceptional

10 Dec 2024

Julie

Great hotel

The hotel was a good 20 mjnute walk into the old town but it was a lovely walk along tthe river. The hotel was clean and modern with friendly, helpful staff.

Partner

10/10

Exceptional

09 Dec 2024

Roman

The staff at the Mirabell Motel One was excellent.

Leisure Partner

10/10

Exceptional

08 Dec 2024

Beverly

3 Day Break

Great location. Very large room overlooking the river. Lovely hotel, friendly and accommodating with all our requests. Would highly recommend. Thank you Motel One for a very pleasant stay

Friends_and_family Family

8/10

Excellent

07 Dec 2024

Jonathan

Very convenient location and nice inside.

Leisure Partner

4/10

Poor

07 Dec 2024

Verified traveler

Roadworks outside the property right under our window. Work started one night at 2am. And carried on through the night. We had the window closed and could still hear it. The hotel did not inform us of any works but when i raised it said there had been works going on salzburg for 12 months. There was no offer of a room change or any apology for the terrible experience we were having. No in room tea and coffee facilities so every time you want a drink its 3 euros 90 for a tea! A disappointing stay

Partner

8/10

Excellent

03 Dec 2024

Debra

Couldn’t make a cuppa 😔

All good apart from the fact there was no kettle to make a hot drink

Partner

8/10

Excellent

03 Dec 2024

robert

Small but perfectly formed

Loved being able to borrow an umbrella on a miserable rainy day! Room is small but perfectly formed, only thing lacking for me is a kettle with tea and coffee facilities! Good location close to bus links to get you to the airport and Halstatt. Old town is not a long walk either!

Friends_and_family Family

8/10

Excellent

30 Oct 2024

Eleanor

The property is well kept and staff were available at all times to answer queries. There was an issue with the size of the room on night one and no compensation as the hotel believe that Expedia misadvertise the size but they moved us to a King sized room (as booked) for night 2 and this was a lovely stay. I would recommend calling them before to confirm the size of room if 2 adults sharing.

Leisure Friends

10/10

Exceptional

14 Oct 2024

Jeff

Great overnight stay. Would use again.

Really enjoyed our one night stay. Excellent room on 5th floor facing river with great views. Clean modern room at a good price. Great location a 10 to 15 minute walk along the riverbank to old town Salzburg.
Helpful staff and nicely decorated/layed out lounge and outside seating area.

Partner

8/10

Excellent

17 Sep 2024

ali

good stay

10/10

Exceptional

29 Aug 2024

Sharon

Nice hotel, great area

Leisure Family

10/10

Exceptional

17 Jul 2024

Heather

Simply Lovely Stay

Great location, comfortable and clean room and helpful staff. Only issue we ran into was a bit of an interrogation about wether we had paid for the breakfast on our last day because the front desk didn’t give us a receipt after we paid; other than that great stay. Would book there again.

Friends_and_family Friends

6/10

Pleasant

16 Jul 2024

Emma

Room was a bit of a let down

The hotel interior design downstairs was beautiful and that’s what made us pick it over others. What let it down was the lack of amenities for the price we paid. It was €208 euros for a double room with breakfast for 2 people for one night. There was no tea and coffee in the room. The room was clean and modern but basic. No iron and ironing board in the room to use, you have to get it from reception. There was only hair and body wash in the bathroom, no hair conditioner. I wouldn’t have minded so much that these things were missing if it was cheaper but for the price we paid I expected these to be provided. We stayed at the Radisson hotel for 3 nights before this one in Zurich which was cheaper and provided much more. We even had our own kitchenette. I wouldn’t stay here again for the price, maybe if it was cheaper.

Friends_and_family Friends

8/10

Excellent

24 Jun 2024

Erin

Disappointed that I paid the same amount for 2 king rooms but one was significantly bigger.

Leisure Family

10/10

Exceptional

11 Jun 2024

Hagai

Excellent too (river view 5th floor), very comfortable bed, shower, spacious. The only cons is that there is no water cattel for tea... This is a sub standard compared to all hotels in the area at this price range. (I stayed at dozens already). Indisnt have breakfast (extra 16 euros). Othwrwise highly recommended for comfort, as well as easy check in and out.

Business Self

10/10

Exceptional

03 Jun 2024

BARBARA

Staff was very helpful especially aimele

6/10

Pleasant

13 May 2024

tamir

The rooms very small. The air conditioner don’t work.

Friends_and_family Friends

6/10

Pleasant

28 Apr 2024

Kayley

It’s ok, nothing special

Staff weren’t overly friendly. Good location

Friends_and_family Family

10/10

Exceptional

22 Apr 2024

Leanne

We loved the location of Motel One, it was within easy walking distance along the river to the Old Town. The views from our window were amazing. The staff were very helpful and friendly, we would stay here again

Leisure Partner

4/10

Poor

01 Apr 2024

Kenneth

We were disappointed with our stay here. We realize this is a budget hotel, but simple things could make an improvement. Firstly, the name indicates it’s near the Mirabelle area, and it is not. It is a pretty far walk and the neighborhood does not feel safe, especially after dark. The room is in need of some updates, especially the pillows! They were awful- lumpy, flat and smelly. The bed very hard and the sheets thin. The towels were fine. Only one trash can in the bathroom , none in the bedroom. The staff was friendly.

Business_and_leisure Partner

10/10

Exceptional

10 Mar 2024

Susan

Comfortable

Lovely comfortable hotel. Comfy bed and plenty of hot water in shower. We were fortunate to have a view of the river which was great! Convenient to walk along river path into Salzburg in few minutes.

Partner

10/10

Exceptional

30 Jan 2024

Brian

Great staff & customer service.

Leisure Friends

8/10

Excellent

02 Dec 2023

Hannah

Lovely hotel

This is a lovely hotel about20 mins walk down the river from to old town. We were lucky and had a fab view of the river from our room.

Partner

10/10

Exceptional

04 Oct 2023

Glenn

Room needs two glasses and additional counter space and luggage racks.

8/10

Excellent

01 Oct 2023

Roger

Pleasant hotel Salzburg central location

Pleasant hotel overlooking the river in central Salzburg and only a 5 minute walk from the railway station. Room was comfortable. No tea / coffee making facilities were provided in the room which was disappointing and unusual when compared to what other hotels provide. Small paper cups were only available for drinking water.

Self

10/10

Exceptional

25 Sep 2023

Verified traveler

Very good though a bit away from city center.

Self

10/10

Exceptional

11 Jul 2023

Anat

great find!

Great location, parking behind the building, wonderful breakfast.

Partner

10/10

Exceptional

10 Jul 2023

Ali

Great Stay

Really nice stay. Friendly staff, delicious breakfast and great location

Business

10/10

Exceptional

05 May 2023

Cheng

Nice place

10/10

Exceptional

02 May 2023

Verified traveler

A/C

Super nice hotel… be aware that there is no A/C only fresh air from out site

Self

8/10

Excellent

10 Jan 2023

Ceri

Comfortable hotel, well located

Nice hotel, a short scenic walk from the centre. Clean and warm with a wonderful gin bar.

Self

6/10

Pleasant

25 Dec 2022

Verified traveler

Ok hotel but lacking amenities

Hotel a short walk away from the train station. If you want a room with a view try to ask for river view (even in the notes) - as as you can see the “city view” wasn't all that. About a 10-15 minute walk from old town down the river. Staff friendly at check in.

Hotel VERY basic. No fridge, no coffee machine, no phone to contact reception, small bathroom with limited facilities and poor ventilation - there was a safe and hairdryer though. Hotel only served sandwiches and crisps but a wide range of drinks so lacking in food. Didn't have breakfast. There isn’t many facilities around it, you have to cross the bridge for that.

Overall I thought the hotel was basic for the price, and feel we could have got more for our money elsewhere both with facilities and views.

Business

8/10

Excellent

24 Sep 2022

Inderjit

Business Partner

2/10

Poor

10 Sep 2022

Bruno

Not Very Understanding of Covid Issues

I came down with Covid and had to cancel the entire trip to Austria and Germany. I did my best to cancel everything, but forgot about this hotel. I contacted them and hotels.com and explained I came down with Covid. The hotel wanted medical proof. I work for a medical device company and they gave us home tests. I took the test, tested positive and threw the test away. I explained that I knew it was my fault for forgetting to cancel, but the hotel insisted on a medical document. I did not expect a full refund, but they decided not to give me ANY refund and blamed hotels.com and said if I booked through them they could have. I had help from hotels.com and they said it was completely up to the hotel, not them. In the end they were not even human enough to understand that we are all going through a lot right now. I lost money on the whole trip and just asked them to be thoughtful and give me some type of partial refund. I hope none of the people that I dealt with at the hotel have anything like this happen to them and if they do get covid, someone is understanding of this.

Partner

8/10

Excellent

31 Aug 2022

Raymond

Business Self

6/10

Pleasant

21 Aug 2022

Molly

The hotel is nice and the lobby looks great, but the room was quite small, the smallest we’ve stayed at in Europe. Other than a small table and extremely small bedside tables, there is nowhere to place things, it’s just hooks and hangers, so we ended up having to pile everything in the cubby area. It just felt cramped and difficult to maneuver in the room. We also had problems with the air conditioning, either it couldn’t keep up with the warm temperatures or it wasn’t working, but it got very hot and musty smelling during the day, even though the air was turned on. For the price, I wouldn’t stay here again.

Partner

8/10

Excellent

26 Oct 2021

Andres

Great for the price

Great price and accommodations. Not too many dinning options around and a good walk from the historic city.

Friends_and_family Family

8/10

Excellent

26 Sep 2021

Natasha

The best mattress I’ve had during my trip. Good location. Seems like it’s a little far from Alstadt but there are buses close by and actually the walk is quite nice, sometimes there are stalls by the river if you cross over. Missing some basic provisions such as shower cap, body lotion etc which I would expect for the price.

The room cleaning seems to be at a very odd time. After my first night there I was out of the hotel from early morning until just before 5.30pm. When I arrived back I saw people cleaning rooms. As I was exhausted at this point I put the do not disturb on my room. Someone still knocked to ask if I wanted it cleaning. I would expect cleaning to have taken place by this time and the do not disturb to be complied with. It was however very clean when I arrived.

Self

10/10

Exceptional

15 Jun 2021

Christopher

Very NIce

The parking is limited, so we parked free off site at first, then parked on site for a fee of Euro 13 per night

Friends_and_family Family

10/10

Exceptional

02 Aug 2020

Marcus

Excellent stay

We stayed here for the night as part of an Austrian road trip. The hotel is easy to find - right on the river bank - but be aware parking is limited. We parked on a nearby side road but that's obviously not ideal.
Service was superb, very helpful and excellent English. Our room was pretty basic but had everything needed other than a kettle! The wifi was decent but the network was unsecured which was surprising. Breakfast was very good, lots of choice and good value. The hotel is about a 10 minute walk from the old town, straight down the riverbank or 5 minutes to Mirabelle Gardens.

Partner

10/10

Exceptional

01 Jun 2020

Anna

As a whole hotel is great and very clean. It would be better if there was a kettle in the room to make tea. Check in was too slow, and for some reason not every staff member could use the computer which was annoying. Room was nice. Bed comfy. Good value for money. Motel one's website didn't let us book one night only, but Expedia did, so forced to book it on there. Basically was great, would recommend.

Leisure Partner

8/10

Excellent

01 Jun 2020

Verified traveler

Stylish and clean rooms. Nice river view. Very friendly staff. If you want to attend the Salzburg Festival it´s a little far walking well dressed but otherwise a nice 15 min. walk along the river into old town.

Leisure Self

10/10

Exceptional

13 Mar 2020

Verified traveler

Lovely hotel and our room had an amazing view of the river :)

Leisure Friends

10/10

Exceptional

09 Jan 2020

Verified traveler

Location is pretty decent and a short walk to the shopping streets. It is quite near to the main hbf station as well so if you are going for day trips it will be extremely convenient (7 mins walk). Hotel is clean and spacious. We had a good stay here!

Leisure Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

The staff and service were wonderful- very keen to help and answer any questions.

Leisure Partner

8/10

Excellent

12 Dec 2019

Verified traveler

No tea coffee making facilities in the room ,poor value of breakfast

Leisure Family

10/10

Exceptional

09 Dec 2019

Cassy

We loved basically everything about this hotel. Very convenient location near the main train station and then a 15-20 minute walk along the river to the old town. The room was great, and we had an amazing view of the river. We were only there for one night so it was important to be near the train station so the only thing I would say is that someone staying longer may want to be closer to the old town to avoid having to walk as much. The staff was friendly, the beds were comfy, and the rooms were sound proof. Literally no complaints from us!

Leisure Partner

10/10

Exceptional

18 Nov 2019

Verified traveler

The hotel was very nice and the staff were all wonderful.

Friends_and_family Family

8/10

Excellent

11 Nov 2019

JEANMARC

small room. otherwise clean and friendly.

Partner

10/10

Exceptional

23 Oct 2019

Verified traveler

Our riverside room was lovely! Clean and spacious with great amenities and a fantastic view of the river. The bed was really comfortable. Check in staff were friendly and efficient and spoke excellent English.

Leisure Partner

10/10

Exceptional

18 Oct 2019

Ruby

Good location and view from my room!

Partner

10/10

Exceptional

08 Oct 2019

Maureen L Melvold

New and comfortable in Salzburg

Very nice property in Salzburg. It is new, clean and comfortable. It is also a 15 to 20 minute walk to the center of Salzburg. While it is quiet, the immediate neighborhood does not offer much. Parking was expensive and a bit challenging to locate, but it was secure, which was an asset.

Partner

8/10

Excellent

05 Oct 2019

AdamandKatrina

Room was quite modern and nice. Staff were helpful. Location was good, a bit of a walk to the old town but close to Mirabell Gardens.
On site parking is good, but access limited due to trucks blocking the spaces!

Leisure Partner

10/10

Exceptional

26 Sep 2019

Yolanda

Stayed 2 nights, only in Austria for The Sound of Music Tour. Hotel was in walking distance of tours pickup and drop off location. Many restaurants within walking distance. Hotel is close to bus for airport. Room was a good size and clean. Only downside was no microwave or refrigerator. Staff was friendly and helpful.

Leisure Self

8/10

Excellent

21 Sep 2019

Verified traveler

Actual check-in was fine, but we had to wait a while as there was only one person on the desk and they seemed to be having problems with a few things. Otherwise it was great. The room

Leisure Partner

10/10

Exceptional

11 Sep 2019

Verified traveler

Nice motel, brilliant location

Nice hotel in a very convenient location only 20 minutes walk to the historical part of the city, Highly recommend, will stay again.

Partner

8/10

Excellent

10 Sep 2019

Avinoa

Motel one Mirabel Salzburg

We stayed for one night in the hotel for a 2 day visit to Salzburg, first day was beautiful 2nd .we hardly got out because of rain . We only have good things to say about .the hotel. Very friendly staff .room was basic and a little small but comfortable . Clean and bathroom spotless .nice lobby facing the river Location just 15 minutes walk from old city .but public transport very good .. this is the place I will definitely book again next time

Partner

8/10

Excellent

09 Sep 2019

Verified traveler

Walking distance from the old town (~15 mins)
Good value hotel with all the basic services required and expected. Helpful friendly staff

Leisure Partner

8/10

Excellent

07 Sep 2019

Verified traveler

Friendly staff on reception, good location with 10 minute walk along the river to the old town. The rooms are clean and modern but don’t offer much in the way of extras such as drinks facilities, safe. Also wasn’t very generous on toiletries over my stay of 4 days.

Leisure

10/10

Exceptional

27 Aug 2019

Verified traveler

Loved the bike hire, good location and helpful staff. reakfast was good value and choice for the cost. Rooms were comfortable size and clean. Would stay again.

Partner

8/10

Excellent

22 Aug 2019

Aaron

nice hotel, service could have been better

Great hotel in a great location and really good value for money....but shower drain was blocked, I informed reception at check out (we didn’t arrive until 23:30 so didn’t know about it until just before we checked out) and was thanked for letting them know. Shame I had to mop up the bathroom and neither myself or my partner were able to have a proper shower, if I was in their shoes I would have offered some sort of compensation but unfortunately I was not offered anything they just took my money.

Partner

4/10

Poor

22 Jul 2019

Christopher

Poor Staff / Management. Choose Elsewhere

Poorly Run Hotel. One of rooms did not get cleaned and staff wouldn't do anything about it. Another guest parked in our parking space (which we payed for) and again staff refused to help. Particularly the manager, Razana Mohideen, was unprofessional and rude to my family. Do yourself a favor, choose another hotel.

Family

10/10

Exceptional

14 Jul 2019

Verified traveler

Simple, modern, and clean. Convenient access to sights in Salzburg.

Business Self

8/10

Excellent

14 Jul 2019

Barry

B&A Europe Trip 2019

The room was clean, quiet and comfortable. The location was excellent. The only concern is that the room offered few amenities. The room did not have a coffee pot, kettle, iron or safe.

Partner

10/10

Exceptional

09 Jul 2019

Verified traveler

good good good good good good good good good good good good good good good good good good

Leisure Family

10/10

Exceptional

06 Jul 2019

Kristin

Great location!

Great hotel! Convenient location on the river and close to everything. This was like an American hotel.

Family

10/10

Exceptional

03 Jul 2019

olive

All tourist attractions are within walking distance.

Leisure Family_with_children

10/10

Exceptional

26 Jun 2019

Verified traveler

Nice Budget Stay

Clean and good location. Wifi a bit weak in signal but soon recovered.

Friends

8/10

Excellent

13 Jun 2019

robert

Pleasant

It was pleasant the stay and walking distance from the center. I would use the hotel again.

Friends

10/10

Exceptional

09 Jun 2019

Julie

Went on the sound of music bike tour !!!! It was fabulous!!! Hotel staff were very kind and accommodating!!

Partner

8/10

Excellent

22 May 2019

Mavis

Good location

The hotel was very convenient and within walking distance into town. Very good location. Staff very friendly.

Partner

10/10

Exceptional

20 May 2019

zhihao

We like everything a lot. I mean everything!

Partner

10/10

Exceptional

14 May 2019

Verified traveler

Amazing view from our room, location, cleanliness, friendly staff...

Leisure Partner

8/10

Excellent

05 May 2019

Marie-France

Nice, but ask for a river view.

Nice hotel on the river, but it borders a not so nice street. We picked this location because it's about a 10 min. walk from train station . Make sure to request a river view room because we were put in a room facing a street with construction going on. After I complained, she did move us to a river view. It's about a 15 min. walk along river to old town Salzburg.

Partner

10/10

Exceptional

27 Apr 2019

Goh

Good Hotel, Superbly Value for Money!

It was superbly value for money. I requested a room by the river and they did arranged for me. The view from my room was superb, river, untersberg mountain. The room was designed in a cozy fashion, room and toilet was sparkling clean! Definitely will stay in Motel One again whenever I travel to Europe!

Partner

6/10

Pleasant

22 Apr 2019

ABHISHEK

Cost cut on basic amenities,very good staff thoug

This hotels cuts cost on certain basic small things, 1. A sub standard open dustbin in bathroom and none in room.
2. No glasses in room.Come on , this is basic.
3. 1/5 filled washing shower.You can always refill it before guest check-in.
4.No shower caps.
Small things but believe me they add to the experience specially if it is a huge hotel chain like motel one.

However your breakfast staff were phenomenally good and very very humble.

20th night drunk boys on the same floors as ours were banging doors very late at night which made us feel very very scared.I was about to call police but avoided (I understand this is not under your control but scares Ur guest).

Family

8/10

Excellent

01 Apr 2019

Frances

Well located hotel with lovely staff

Room was clean and comfortable. Extractor in bathroom didn't seem to work. A cupboard would have been nice but there were enough hangers, plus shelves. Breakfast was good and Carlos at breakfast and Talia at Reception were superb. Slight confusion over whether breakfast included or not but that was not their fault. Check in was quite slow with only one person on the desk at the time.

10/10

Exceptional

15 Jan 2019

Verified traveler

Great hotel and great value for money. Close to Old Town, has river views and was very comfortable stay. Would definitely book again.

10/10

Exceptional

26 Dec 2018

Nice location by the river, walkable distance to the old town, neat room and helpful staff