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Disney's Polynesian Village Resort

Orlando Area - Florida - FL · United States

1600 West Seven Seas DriveView location

8.6/10Excellent846 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location9.8/109.8
Neighborhood9.6/109.6
Quality8.0/108.0
Value7.4/107.4
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Disney's Polynesian Village Resort

Escape to a South Seas Paradise. Escape to a South Seas hideaway, with tropical gardens, lavish luaus, and gentle waves lapping against sandy shores. Gentle people, laughter and good cheer capture the enchanting customs and culture of the islands.

Torch-lit walkways, a cascading indoor waterfall, and the soothing sound of distant drums beckon with imagery of paradise found. Disney Resort hotel guests will enjoy the benefits of complimentary transportation throughout Walt Disney World.

Be sure to download the Walt Disney World app: MyDisneyExperience to be able to manage your holiday and unlock even more magic!

Enjoy benefits such as mobile check-in, Mobile food ordering at select Disney restaurants, the new Disney MagicMobile feature, and much more!In order to enter theme parks, a reservation is required in addition to a valid park ticket.

Read more about this hotelShow less

It is recommended that guests immediately link their Disney reservation to a My Disney Experience account using the Hotel Confirmation Reference and make their park reservations as soon as possible on the Park Pass System (also found on Disney's My Disney Experience site or app.

Park reservations must be made for each day of the ticket. Park availability is constantly being updated and having a hotel reservation does not guarantee entrance to the theme parks.

For the most comprehensive and up to date information on the health and safety regulations implemented by Disney, please visit the Know Before You Go site at http://www. disneytraveltradeinfo. com.

With a stay at Disney's Polynesian Village Resort in Lake Buena Vista (Bay Lake), you'll be a 1-minute drive from Walt Disney World® Resort and 7 minutes from Magic Kingdom® Park.

This beach hotel is 4.6 mi (7.3 km) from Epcot® and 6.8 mi (10.9 km) from ESPN Wide World of Sports Complex. Make yourself at home in one of the 853 air-conditioned guestrooms. Rooms have private balconies or patios.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 30 for adults and USD 30 for children
    • Valet parking fee: USD 39 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Walt Disney World® Resort 0.3 km / 0.2 mi
Beachcomber Beach 0.5 km / 0.3 mi
Magic Kingdom® Park 2.4 km / 1.5 mi
Walt Disney World Railroad 2.5 km / 1.6 mi
Disney's Magnolia Golf Course 0.9 km / 0.5 mi
Disney's Palm Golf Course 0.9 km / 0.6 mi
Disney's Winter Summerland Miniature Golf Course 7.2 km / 4.5 mi
Epcot® 7.3 km / 4.6 mi
Disney's Fantasia Gardens Miniature Golf Course 7.4 km / 4.6 mi
Disney's Blizzard Beach Water Park 7.6 km / 4.7 mi
Lake Butler 8.1 km / 5 mi
Norway Pavilion 9.2 km / 5.7 mi
Disney's Lake Buena Vista Golf Course 9.7 km / 6 mi
Grand Cypress Golf Club 10.8 km / 6.7 mi
ESPN Wide World of Sports Complex 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2004
  • Number of floors (main building): 3
  • Annexe (s): 11
  • Number of floors (annexe): 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
Show 39 more facilities & services
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Café
  • Bar
  • Restaurant: 3
  • Non-smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Kids’ club
  • Entertainment programme for adults
  • Game room
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

DT

Disney Deluxe Table-service Dining Plan

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

QS

Disney Quick Service

This meal plan may be available depending on the selected room/rate.

TS

Disney Table-service Dining Plan

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

DD

Disney Dining

This meal plan may be available depending on the selected room/rate.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room LAGOON VIEWRoom • LAGOON VIEW • 1 Bedroom • 5 m²ROO.VL-1
    Room LAGOON VIEWPhoto unavailable2 photos

    Disney's Polynesian Village Resort

    Room LAGOON VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VL-1

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Cable TV
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Disney's Polynesian Village Resort

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Cable TV
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWS • 1 Bedroom • 5 m²ROO.WV-1
    Room WITH VIEWSPhoto unavailable2 photos

    Disney's Polynesian Village Resort

    Room WITH VIEWS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV-1

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWS • 1 Bedroom • 5 m²ROO.WV-2
    Room WITH VIEWSPhoto unavailable2 photos

    Disney's Polynesian Village Resort

    Room WITH VIEWS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV-2

    Room amenities

    • Hairdryer
    • Cable TV
    • Alarm clock
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Direct dial telephone
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWS • 1 Bedroom • 5 m²ROO.WV
    Room WITH VIEWSPhoto unavailable2 photos

    Disney's Polynesian Village Resort

    Room WITH VIEWS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Disney's Polynesian Village Resort

8.6
Excellent
846 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.8 /10
Neighborhood
9.6 /10
Quality
8.0 /10
Value
7.4 /10
Amenities
8.8 /10
100 reviews shown
4/10
Poor
21 Jun 2026
Kathleen
Overcrowded, expansive and loud. If that’s your style, you may find this place fine - simply not for us.
Family_with_children
10/10
Exceptional
31 Mar 2026
Jaclyn
I couldn't recommend the Polynesian Resort more. We have wanted to stay here for YEARS, and finally made it happen for a quick weekend trip. This resort is so inviting. The dining options, transportation, rooms, and lobby make it one of the absolute best I've stayed with!
Family_with_children
10/10
Exceptional
25 Mar 2026
Nicole
Enjoyed every minute of it
Family_with_children
6/10
Pleasant
15 Jan 2026
louann
It was ok
Leisure Family
10/10
Exceptional
23 Jul 2024
Melissa
Best last minute stay for family of 5. Staff was so helpful and understanding after a last minute cancelled flight.
Leisure Family_with_children
6/10
Pleasant
22 Jul 2024
Maria G Reyes
Nice and cozy place to stay. Friendly service. Very convenient to go park hopping. Food is not the best.
Leisure Family
10/10
Exceptional
11 Jul 2024
Roxanne
Such a wonderful experience. This was one of my bucket list Disney hotels and I had a magical time!
Leisure Family_with_children
10/10
Exceptional
30 Nov 2022
Jazan
Very clean, amazing customer service and dining options
Leisure Family
10/10
Exceptional
22 Sep 2022
Joanne
Lovely hotel rooms very big fun Moana theme pool area's lovely with padded sun beds.
Leisure Family
10/10
Exceptional
25 Feb 2022
Jennifer
Great location - very central on the strip. Friendly staff and good size modern room.
Friends_and_family Family
10/10
Exceptional
19 Feb 2022
Kelly
Beautiful property within walking distance to Magic Kingdom with easy access to monorail for all other parks.
Plenty of everything that one could need.
Leisure Partner
8/10
Excellent
28 Jan 2022
Stephanie
Was informed that our luggage would be sent to our room from valet holding area as soon as room was available. This did not happen and in fact we had to wait in our room 25 minutes for the luggage to arrive rather than meeting friends as we planned to do. However, the lost and found service was excellent and a lost stuffed animal was retrieved and granddaughter was thrilled .
Leisure Family
10/10
Exceptional
19 Jan 2022
Amanda

Perfect

AMAZING! They upgraded us to suite with a fireworks view! We had such an amazing time!
Friends_and_family Family
10/10
Exceptional
14 Jan 2022
David

Enjoy a relaxing trip

The hotel was very clean they even let you know what they wipe down and clean
Partner
10/10
Exceptional
21 Dec 2021
theodore

As nice as it was 50 years ago, with a great staff

We first stayed here in 1971 for our honeymoon. This trip was for our 50th anniversary and the resort is just as nice as it was when it was new (or better). Betty Jo was especially helpful and got us a room in the same building we were in on our honeymoon.
The price is really high, but it is a beautiful resort to stay at.
Partner
10/10
Exceptional
17 Dec 2021
Ann
We loved the proximity and the transportation options to the park. Lots of dining and drinking options. Easy to walk around the beautiful grounds.
Leisure Partner
8/10
Excellent
13 Dec 2021
Verified traveler
Everything was great. Just one area that was not nice. The hotel is a wooden building and the rooms areas are two story. We had a kid on the floor above us that was running inside the room for hours , at night time. Made very annoying and difficult for us to sleep. Called front desk but got an answering machine. Recommendation probably is to get a second floor room to avoid this.
Leisure Partner
10/10
Exceptional
12 Dec 2021
Kimberly
We had never stayed here before but would definitely come back! The staff was wonderful and the location is perfect. We are looking forward to returning!
Leisure Family
10/10
Exceptional
08 Dec 2021
Sara

Magical Disney Stay

Absolutely amazing stay! Phenomenal comfort, quality, cleanliness and service. I would highly recommend. The resort was extremely convenient. The updated Moana rooms are magical and you can’t beat the fireworks from the resort. I would stay here again without question.
Friends_and_family Family
10/10
Exceptional
27 Sep 2021
Victoria

First for our Disney Family!

My family really enjoys a great Disney vacation. We decided to splurge and lodge at Disney's Poly resort. The natural surroundings are absolutely stunning. Of course the cast members are so welcoming and greet everyone in style. The dining options are delicious and different. My boys really enjoyed
Friends_and_family Family
10/10
Exceptional
14 Sep 2021
teresa
Soooo clean! Transportation to get to all Disney World parks were conveniently located and it wasn't too crowded and the wait wasn't long.
Leisure Family
10/10
Exceptional
08 Aug 2021
Verified traveler
Enjoyed the Polynesian motif
Leisure Partner
10/10
Exceptional
30 Jul 2021
Verified traveler
The room we stayed was recently updated, view was beautiful and boat to Magic Kingdom was great.

Only snack machines available on property after 11.
Leisure Family_with_children
10/10
Exceptional
30 Jul 2021
Verified traveler
Loved the Hawaii vibes
Leisure Family
8/10
Excellent
27 Jul 2021
Verified traveler
Really gives you the feeling of being in Hawaii. Was a great stay for our family while we did Disney World!
Leisure Family_with_children
10/10
Exceptional
25 Jul 2021
Verified traveler
It was being at Hawaii I’ve never been it’s what I would imagine it would be like
Leisure Partner
2/10
Poor
06 Sep 2020
Rex

Unwelcome and unknown transfer.

I was transferred from the Polynesian resort to the Yacht club. I was not informed of the transfer until I drove 13 hours to get there. I paid over $1300. for a room at Polynesian and I expected to stay there. Please make sure that credit my charge card because the Yacht club charged my credit card for the stay also.
Partner
8/10
Excellent
06 Jul 2020
Verified traveler

Quiet Stay

Beautiful Resort. Really enjoyed the quiet stay as the esort was only at 20% capacity because of just opening since the pandemic.
Friends_and_family Family
4/10
Poor
05 Mar 2020
Patricia
Rooms in Samoa are really showing there age. Elevator barely fit a wheelchair. In need of major remodeling.
Leisure Family
6/10
Pleasant
15 Feb 2020
Verified traveler
Property was not that clean. Hotel is suppose to be under going renovations soon and it is needed.
Friends_and_family Partner
10/10
Exceptional
10 Jan 2020
Verified traveler
Very helpful workers and check in was painless. Id tell anyone to stay at the Polynesian resort
Leisure Family
10/10
Exceptional
08 Jan 2020
irma
I love the konas café , in the room I like to see disey movies and never found it. I think the bathtube need to have a hand railing because I feel not secure if something happens. For the rest perfect
Leisure Family_with_children
10/10
Exceptional
02 Jan 2020
CJ
One of the best Disney resorts. I will recommend this property to my friend .
Leisure Family
10/10
Exceptional
14 Dec 2019
Verified traveler
Everything About this property is amazing. Live it!
Business_and_leisure Family
10/10
Exceptional
17 Sep 2019
Verified traveler
Best stay at Disney ever. The resort was fantastic, parking was easy andCast were amazing.
Leisure Family_with_children
10/10
Exceptional
16 Sep 2019
Mario
Great. Only problem was that the business center was in a separate resort.
Business
10/10
Exceptional
15 Sep 2019
Verified traveler
We loved watching the electric parade and the fireworks. We also enjoyed the character breakfast. The only thing I would change is the check-in system. I think there should be a separate area for people who are only asking questions.
Leisure Family
10/10
Exceptional
09 Sep 2019
Verified traveler
The Polynesian is a wonderful relaxing property convenient to the other resorts Magic Kingdom and Epcot by way of monorail. The room was comfortable with a chaise and sofa.
Leisure
10/10
Exceptional
20 Aug 2019
Verified traveler
Great convenience to reaching the Magic Kingdom! Super friendly staff and clean, comfortable rooms. The pools are beautiful and the restaurants and bars located at the resort are awesome!
Leisure Family
8/10
Excellent
15 Jul 2019
Verified traveler
Liked the pool and ferry/monorail transportation. Disliked the restaurant options and no fitness center on the property.
Leisure Family_with_children
10/10
Exceptional
22 Jun 2019
Verified traveler
Everything was awesome except the blankets. Wished they were comforters.
Leisure Family_with_children
6/10
Pleasant
29 May 2019
Maya

Ehhh

The hotel itself was nice. Very clean. Check in was fast although we arrived at 730am. No line. We asked about an upgrade, they gave us one, our room was ready around noon. They do have a 100 hold on your card which was fine and I knew about before hand but every single time we made a purchase the added and additional 100 hold, it was a bit excessive I called my bank and they reversed back those additional charges. At some point they had about 400 dollars hold on my debit card, if you are sticking with a budget it can be inconvenient. Next time I won't put a card on file. 100 hold is fine. 400 is not. Pool was good. Monorail was down for a long time which was frustrating, we decided the higher cost of the monorail resort was worth it for such a short trip with an infant and preschoolers with strollers. We ended up having to take the busses and it was a hassle, we missed our fast pass and dining reservation because we didn't know the monorail was down. We also were given late check out. The monorails made the short trip not worth the price of the hotel in my opinion
Family
10/10
Exceptional
26 Apr 2019
Verified traveler
The best Disney hotel!! Beautiful theming and lovely beach area ! Love the pool as well with entertainment for the kids every afternoon !!
Leisure Family
10/10
Exceptional
22 Apr 2019
Verified traveler
We had a wonderful stay at the Polynesian. The staff was very friendly and thoughtful. The room and amenities were excellent. We will return.
Friends_and_family Family
10/10
Exceptional
15 Apr 2019
Verified traveler
Over the water bungalows were unique. The pool was great with attentive life guards.
Leisure Family_with_children
10/10
Exceptional
15 Jan 2019
Verified traveler
Great hotel, would have liked more kid friendly restaurants on the grounds.
8/10
Excellent
17 Sep 2018
Verified traveler
Club room food was decent, nothing special.
Pool and location is excellent
10/10
Exceptional
14 Sep 2018
J
Disney’s Polynesian Resort is a nice place for both kids and adults. The tiki bars were a lot of fun and close to the kids pool area which is nice so that the kids can enjoy themselves while the parents can enjoy a tiki drink! The staff are courteous and helpful. The nachos are amazing! The rooms are clean.
10/10
Exceptional
04 Sep 2018
eric

World class as expected

Great stay as always clean room nice landscaping easy to get around always a world class experience
Family
8/10
Excellent
25 Aug 2018
Stephen
Amazing. Really lovely.
Family
8/10
Excellent
18 Aug 2018
Michael

Disney at its best!

Amazing
Family
8/10
Excellent
17 Aug 2018
catherine

Just a lovely location

Relaxing and just like being in Hawaii lovely hotel
4/10
Poor
08 Aug 2018
Andres
Not worth the money, its a 550 usd per night and they didnt clean my room the first night. Its convinient for the monorail but thats it.
10/10
Exceptional
30 Jul 2018
Verified traveler
Excellent location. Great restaurants and amenities.
10/10
Exceptional
28 Jul 2018
kristin
Beautiful hotel it is the best hotel I’ve stayed at at Disney. Wonderful ambience and the rooms and beds are very comfortable and roomy.
10/10
Exceptional
14 Jul 2018
Verified traveler
Very nice and friendly for children. Easy and close to tha parks.
10/10
Exceptional
12 Jul 2018
anne

25th Wedding Anniversary Celebration

We decided to treat ourselves to an overnight stay at the Polynesian as it was our special anniversary. We had reserved a theme park room. When we arrived at the resort we were greeted by Jim at check in who was lovely. Jim managed to upgrade us as a gift for our anniversary. He got us a room in the concierge block with club level. To enter the Hawaiian block you have to use your magic band. Our room was on the 2nd floor and looked out onto the Castle. It was beautiful. The room was very comfortable with two queen beds and a huge bathroom with all the toiletries. We used the club level facilities for dinks and nibbles. At night we stayed in our room and slid our full length window back and watched the fireworks from there as they also play the music to Happily Ever After into the resort. In the morning we had breakfast which is continental based. I would thoroughly recommend this resort. Even if we hadn’t had an upgrade it would still have been a beautiful stay.
2/10
Poor
06 Jul 2018
Christine

2 Star Quality for a 5 Star Price

Our bands didn't work to open the door, there was information missing, there was a pair of shoes left in the room that no one ever came and got even though we called and told them, the Ohana restaurant was late even with a reservation, the waiter was too busy to attend to us properly and Stitch never visited our table. The Luao was hokey with fake leis that made us itchy, poor quality food and definitely not worth $80 a person we paid. None of the staff seems to care and for the price...that is extremely disappointing and we felt as if we had been robbed.
6/10
Pleasant
06 Jul 2018
June

First Impression Awful

Took 30 minutes for registration and room to be ready at 3:15 with no offer to take luggage and deliver when room was ready. Then 4 different staff sent us to 4 different places for food n drink. All were either closed or no alcoholic beverages. Finally, around 4:30 that only had appetizers. A very bad beginning to our vacation
10/10
Exceptional
04 Jul 2018
P

Great experience from beginning to end of stay

The staff are amazing! So helpful , valet and bellhop services fantastic!
10/10
Exceptional
07 Jun 2018
Verified traveler
A wonderful stay to end our honeymoon. We had a club level room and loved spending time at the resort pool. Room was large and cast members were friendly. We had a great stay!
4/10
Poor
22 May 2018
Tiger
Room is not clean
There was no room cleaning on Sunday, no one changed out sheets and towels and no one cleaned our room
4/10
Poor
03 May 2018
Madeleine
They are well aware that due to the tremendous construction - they need to post frequent, and strategically placed clear signage to direct tired travelers to the resort hotel areas. This has been a problem for a long time.
Family
6/10
Pleasant
03 May 2018
Andrea

Poor customer service

When I checked in nobody really greets you or gives you instructions of how everything works. You have to do reservations for dinning one or two days in advance because everything is booked. There is no activities for children in the hotel besides the pool. Staff always with an attitude. Nobody is available to help you with you bags ever. I don’t recommend this hotel at all.
10/10
Exceptional
18 Mar 2018
Carol

Polynesian Village

On-line check in and using your magic band as your room key made this the easiest check in ever! The Ohana Character breakfast was fun...the characters were super as always and having a set menu brought to your table sped things up, but the food was so-so and there was a lot of waste. Ditto for the luau. Great performances. The fire knife dancer was fabulous. The food was also so-so. Our server at the luau was beyond excellent. Pool area is super nice, but closing at 8 PM just too early!
Family
8/10
Excellent
18 Mar 2018
kelly

Disney

I have stayed here many times . I enjoy the Polynesian because of its Island feel. It is so convenient to me it is worth the money.
6/10
Pleasant
05 Mar 2018
Jay
Beautiful hotel! Worse bed I ever slept on. Tried to reach the front desk and housekeeping for over 45 minutes before I was able to get in contact with someone.
10/10
Exceptional
10 Jan 2018
Verified traveler
Very nice stay staff very friendly. On monorail which is nice Beds very comfortable. No other comments
10/10
Exceptional
30 Dec 2017
lindsay

Perfect place to stay close to M Kingdom

Recommend If you will be going to magic kingdom
The decor adds to a relaxing vacation feel.
So convenient! Location is so perfect! Loved the marina view out our front room. They shuttled my mom to airport free of charge. Nice perk! Staff so friendly and accommodating. If you don’t make dinner reservations in advance it can be tricky to find a good meal so make your dinner reservations.
8/10
Excellent
27 Dec 2017
Albert
Check in process was a bad experience. Attendant was incompetent.
Family
6/10
Pleasant
25 Oct 2017
Verified traveler

Meh

Pros: monorail; pool; large rooms.
Cons: unhelpful/worthless/rude staff; rooms desperately need updating (even the mattresses seem to be from the 1970s); stupid policies for absolutely everything
Family
2/10
Poor
23 Oct 2017
Verified traveler

Disappointed

We have stayed at multiple deluxe and moderate Disney resorts and never have we needed to complain about the conditions of the room and building. We stayed at the Polynesian several years ago, and were so looking forward to returning. But what a disappointment! House keeping is certainly lacking if non-exsistantt. The elevator and main hallways were absolutely disgusting; debris, used band aides, dropped food particles, and the list could go on. Appeared as if the floors hadn’t been vacuumed in days, or walls wiped down if ever. Will not be returning to the Poly- sadly.
10/10
Exceptional
19 Oct 2017
john

Beautiful as always.

We are major Disney fans and visit about 5-7 times a year.
We were looking forward to this trip as this is a old classic resort which Walt had some say in designing. When we arrived, they upgraded us to Club Level. We were SHOCKED and excited. We had access to a lounge with free finger food and drinks all day long. Room itself was a non remodeled one. Still nice clean room, but was hoping to enjoy a remodeled room. The Service was great. Having the Monorail was convenient. Plenty of food options. Pool area was a bit crowded, but nice. View at night from Beach Area of Magic Kingdom Fireworks was awesome.
YES, the resort is on the old side. Some parts look dated, but to us Disney Fans, it is part of history. And it did not bother us at all. If you want ultra modern and updated, maybe try Contemporary Resort or for super luxury, the Four Seasons. Also, i would not spend the $800+ a night for Club Level. The Lounge food was not enough to call it a meal. Club Level rooms are the same as others. I guess having a concierge is nice, if you use them. We did not.

We would stay here for sure down the road and recommend it. It is a classic Disney Resort which everyone should experience.
Partner
10/10
Exceptional
17 Oct 2017
Heather

Not So Scary

I wanted to take my children to Not So Scary Halloween. I was able to book this room and purchase tickets to the evening party. We were so pleasantly surprised how nice and large the room was and so convenient to get to the Magic Kingdom. It was perfect for our get away. I will return to this resort as of now it is my new favorite resort. Thank you Disney World for helping me make memories with my small children.
8/10
Excellent
21 Sep 2017
Steve
Close to everything.
Partner
6/10
Pleasant
01 Aug 2017
Not Provided

Needs remodel

Property seems dated and needs a remodel. The entrance to our building was directly under a smoking porch so we always had to walk by smokers coming and going
Family
8/10
Excellent
10 Jun 2017
Verified traveler

Probably won't stay there next time

The Polynesian Village Resort is definitely convenient to the Magic Kingdom and Epcot. I'm not sure if the facilities are worth the $500/night charge. Service in the stores, coffee stand and restaurants is slow. The hotel is clean, but dated.
Family
8/10
Excellent
20 May 2017
Melissa

Beautiful Disney World resort

Staying on property at a DW resort was a great decision. This resort has good club level amenities if you book a club level room and a separate club level check in. The room was lovely with high quality linens and toiletries. Staff was outstanding and friendly although a few of the younger ones need better direction providing skills. The property also needs better signage and better information about the property and amenities. We used the ferry service to and from the magic kingdom which was fast and convenient. The resort also has an express monorail which goes directly to Epcot. Parking is convenient and free. The lagoon as the starting point for the electric light water parade has an excellent vantage point. The 'beach' area of resort is great viewing of the magic kingdom fireworks. This resort is close to Epcot and Magic
Kingdom. The pool area has two pools, children's area and water slide, as well as two hot tubs
We will stay again.
8/10
Excellent
07 Apr 2017
Verified traveler
Great location! Easy access to magic kingdom. Wish food selection could be better.
10/10
Exceptional
28 Mar 2017
Verified traveler

Disney is the best!

Our stay was terrific. Everyone is so nice, friendly, and helpful. The property is gorgeous and extremely clean. Disney does everything right.
Family
8/10
Excellent
16 Feb 2017
Verified traveler

Ageing

Had a late flight and requested a late check out because of having small babies. Request was denied. Only asked for extra 2 hours.
6/10
Pleasant
15 Feb 2017
gaby

Mediocre hotel at a premium rate

Was traveling with 2 kids under 3 therefore convenience was a priority. Chose to stay at a monorail hotel due to accessibility to Epcot and magic kingdom. However, we encountered issues with the monorail in multiple occasions during our 6 night stay and had to take buses to the parks which meant unloading the kids and bags out of strollers and reloading, also these monorail \" shut downs\" were but scheduled and we didn't find out about it until we were at the platform

Rooms are ok, clean but outdated. Dark carpets, dim lighting, wood like paneling and heavy curtains make the room feel gloomy and dusty

Only had dinner once at the hotel restaurant, we dined at Kona cafe. Again we had 2 kids under 3 and were seated directly under the AC vent. We were all extremely cold. Even if we were to have put on sweaters our food was getting ice cold the second it was placed in the table so none of us were able to enjoy our meal. Based on this I can't even rate the food.

Hotel staff, front desk, bell services, magic express, luggage check staff were all amazing

Will definitely be back in Disney but will not be staying at the Polynesian village
10/10
Exceptional
13 Feb 2017
Wendy F

Beautiful resort

Wonderful experience. Everyone was so helpful and genuinely nice. So much to do. Had a beautiful room. Large and very comfortable. Beautiful view over pool and gardens. It was hard to get reservations for dinner though. But had lesser alternatives.
6/10
Pleasant
11 Feb 2017
Verified traveler
You can tell the hotel rooms need an update and the elevators, for the price of the room I expected much better. I will not go back. The bed was very hard and the pillows were terrible. While the bathroom was updated, the carpet was very worn and the furniture was old. I was disappointed. The only wonderful thing was the staff, they were all absolutely wonderful and lived up to the Disney reputation.
Family
6/10
Pleasant
04 Feb 2017
Catherine R Lynch
The service was disappointing. Disney resorts are always top notch but we were not treated very well by the staff and several small details that make Disney resorts magical were neglected.
Family
10/10
Exceptional
29 Jan 2017
Verified traveler

Incredible staff and attention to detail.

My son got sick and the staff was so accommodating that my husband who had proclaimed he'd never come back is now planning our next stay.
10/10
Exceptional
28 Dec 2016
Kelley

Beautiful property. Amazing staff.

My family of 4 and I arrived to the Polynesian around 10:30 AM Christmas Eve and were completely ecstatic to have our room ready prior to the 3:00 PM check in time. The room was beautiful. Large bathroom, little hidden Mickey's for my 8 year old to find, and a private patio. The pool area was a quick 1 minute walk away, with easy access, a fun play area, infinity hot tub, and popular with my kiddos water slide. We watched the Magic Kingdom fireworks from the beach that night and enjoyed all of Christmas Day basking in the pool with cocktails and Dole Whip Floats (a must try).
8/10
Excellent
21 Dec 2016
craigrags

Family friendly - great location

Excellent choice close to Magic Kingdom with fabulous pools. Only complaint would be mediocre food.
10/10
Exceptional
27 Oct 2016
Verified traveler

Luxurious, relaxed oasis amidst Disney fun!

The Cast Members were warm, welcoming and friendly on every level. The housekeeper was amazingly gifted (towel animals most days) and such a beautifully themed and perfectly located and maintained resort. Lots of inclusive entertainment for children and super pools.
Family
10/10
Exceptional
20 Oct 2016
Neal

Fantastic Experience!

W love the Polynesian. We've stayed there several times with our family and always had a great experience. The staff, from beginning to end were warm, helpful and welcoming. The property is ideally situated with a view of the Magic Kingdom and easy access to transportation. The pool/ water playground was great fun for the kids and an ideal way to relax and cool off after a day at the parks. I would highly recommend the Polynesian, and the Club Level in the Hawaii building also offers a large area where your family can gather and get continental breakfast, lunch, snacks and light dinner as well as adult beverages.
Family
8/10
Excellent
19 Sep 2016
L's Mom

Location

You're staying at Polynesian for its centrality to the parks. As far as the hotel goes, we were a bit underwhelmed. If we wanted Four Seasons quality we would have stayed off site but we were hoping for some semblance of a $500+/night hotel. The lobby is fun and kitschy but the restraunts leave much to be desired. The hallways leading to our rooms were dirty old carpet and the rooms were dark and outdated. The pools are nice and quiet enough for time off from the parks with kids. Again, you can't ask for a better location on the monorail and we are glad we stayed close by with our 2 year old. Jist don't expect more than a 2-3 star hotel experience.
10/10
Exceptional
09 Sep 2016
Nikki

Excellent Disney hotel with great pool for kids.

Staff was friendly and helpful. We loved that this hotel was on the monorail with easy ride to the Magic Kingdom. Pool is great for kids with play area for small kids and a water slide for older ones. Hotel is very clean and well maintained. We will definitely come back.
8/10
Excellent
08 Sep 2016
Kelly

Great Place to Stay

We stayed at this hotel and was impressed with how frequently the monorails ran, The atmosphere was great, the pool was relaxing,.
10/10
Exceptional
22 Jul 2016
Verified traveler
It was very good 5 star experience. Me & kids enjoyed thoroughly!
8/10
Excellent
16 Jul 2016
Verified traveler
Close to Disney. Great pool for kids. Room had slight smell to it but beds were super comfy
4/10
Poor
09 Jun 2016
Joyce

overrated for what you pay for

This hotel was a disappointment. We paid half the price for the Animal Kingdom Lodge, which was wonderful with a savannah view. For the Polynesian, we got a partial view of the beach with bushes blocking our first floor room. The hotel is in need of updating. The room décor was outdated. You could hear the kids running across the room above ours. I felt like we were in a cheap motel. We arrived at 10:30, but our room was not available to us until 1:00. I noticed the bottoms of our coffee mugs were dusty, so that means, if they aren't used, they are never washed. Do you know how many people could have touched those? Greetings and friendly staff were lacking compared to the Animal Kingdom Lodge. The only nice thing about this hotel was the monorail to the Disney parks.
Family
10/10
Exceptional
04 Jun 2016
Ron

Incredible Resort for the entire family!

The Polynesian Resort is amazing. The grounds make you feel like you are in a tropical paradise. The rooms are spacious and extremely comfortable with incredible views of the property. The close proximity to the Magic Kingdom is an additional perk - you can choose to use the monorail or tender boats. Food choices are great from casual counter service to family style authentic cuisine. The pool area is a great spot to visit on a hot day. Slides, pool games for the kids and a perfect view of the Great Ceremonial House.
Family
10/10
Exceptional
01 Jun 2016
Melinda Dzenutis

Loved the resort!

best convenience and service for a magic kingdom stay!
6/10
Pleasant
18 May 2016
Sam Sam
you are paying for location, not quality of room or service. its a basic hotel room with typical amenities just really close to magic kingdom, hence the price. it was not especially clean, they never changed the linen in 7 nights, and got angry if we slept in. but the grounds are nice and you have a resort boat service to get to and from the magic kingdom. room walls were quite thin and i always could tell when the family in room above was in room.
10/10
Exceptional
16 May 2016
Verified traveler

FABULOUS RESORT

I can't say anything more than FABULOUS. Can't wait to go back.

Location & surroundings

Disney's Polynesian Village Resort
1600 West Seven Seas Drive, Orlando, United States

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Disney's Polynesian Village Resort

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