Name: TownePlace Suites Orlando at FLAMINGO CROSSINGS
Address: 13295 Hartzog Road, Winter Garden, 34787, US

10/10

Exceptional

19 Jul 2026

MARIA

Excelente hotel y delicioso desayuno

Family_with_children

10/10

Exceptional

19 Jul 2026

Robert

Great trip

Family_with_children

8/10

Excellent

18 Jul 2026

Reagan

Overall, the stay was great. Perfect for our Disney trip, and within unbelievably easy walking distance of a Walgreens and Target. One critique was a weirdly flushing toilet, but it didn’t cause any issues.

Family

10/10

Exceptional

17 Jul 2026

Lauren

Overall good stay, small hiccups with fridge but manager fixed it without hesitation

Family_with_children

10/10

Exceptional

16 Jul 2026

Rowan

Nice place good breakfast

Self

6/10

Pleasant

14 Jul 2026

SHELANA

Everything was great except the breakfast and parking cost

Friends

6/10

Pleasant

13 Jul 2026

Alayna

we have stayed here many times. not sure if this was a 1 time off scenario, we noticed the carpets in the hall on need to be vacuumed better or just replaced with flooring, we had to ask repeatedly for soap since the bottles in our shower were empty. For whatever reason the AC wasn't working and it took 2 days to fix, The house keeping for our room wasn't the best, in past stays we have had better. Food was good, pool is great especially for littles. Not sure why but the fire alarm went off at 11pm and management said false alarm , we all had to evacuate with 2 little sleeping kids. but since you get a kitchen in the room, not sure if someone just burnt whatever late night cooking, My biggest pet peeve was the amount of \"skunk\" smell that traveled through out the lobby and elevators. walking back from the parking lot you could tell which cars were baked out and that smell lingered through out.

Family_with_children

8/10

Excellent

13 Jul 2026

Stephanie

Limpio, buena ubicación lo recimendaría

Family_with_children

2/10

Poor

12 Jul 2026

David

The gym was way smaller than expected pool was only 5 feet deep the bar was just as expensive as the cocktails at the Disney parks. Not worth the money.

Partner

10/10

Exceptional

12 Jul 2026

Becky

As a family, this place suits us very well. The pool is beautiful! The poolside bar and grill had great food. The room is spacious, having a place to cook, and an extra bed is a must!! The breakfast deal is a money saver for us as well. When we checked in there was a snafu on my part and the front desk was absolutely wonderful in helping us!!! We love it here.

Family_with_children

8/10

Excellent

12 Jul 2026

Yashira

Great stay!

Family_with_children

8/10

Excellent

11 Jul 2026

Kanesha

I would definitely book again!

Family_with_children

10/10

Exceptional

11 Jul 2026

alain

Personnel, très sympathique, buffet déjeuner le matin très bien ,chambre tabconfortable

Family

8/10

Excellent

10 Jul 2026

Loreta

Todo bueno y limpio el desayuno muy bueno y variado he podido estar en otros hoteles de la misma compañía y se nota la diferencia lo único que sugiero es cerrar la puerta que divide el gym de la sala de juegos por lo general son niños los que están es solo una sugerencia el hotel es excelente

8/10

Excellent

09 Jul 2026

Marie

The bathroom floor was not well maintained, and the carpet floor wasn’t very clean.

Family_with_children

8/10

Excellent

09 Jul 2026

Ginelle

Had 2 issues with my room that we corrected in an hour. Toilet was clogged on check in and the remote to the TV didn't work. The breakfast was good. We had a fire alarm go off during the night, but not the fault of the property.

Family_with_children

8/10

Excellent

08 Jul 2026

Jade

Spacious room, breakfast included.

Family_with_children

8/10

Excellent

08 Jul 2026

Behnaz

every thing was good

Family_with_children

8/10

Excellent

08 Jul 2026

Ivy Ai

Breakfasts

Family_with_children

10/10

Exceptional

07 Jul 2026

Nathan

Very nice hotel for families traveling to the Disney parks. Well maintained despite the heavy flow of tourists. The $17 per day - per vehicle for parking was a bit of a buzz kill, but I guess is what it is.

Family

6/10

Pleasant

07 Jul 2026

John

Kind of silly that they charge 17 bucks to park on the property even if you stay there, freakin ridiculous. I’ll be sure to ask if there’s a parking charge and if yes I’ll move on.

Partner

8/10

Excellent

07 Jul 2026

Mariana

I went there for one night and me and my family have a great time. The room was clean. The breakfast was good too

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Atu

Great stay with my 2 little ones. THANK YOU

Family_with_children

10/10

Exceptional

07 Jul 2026

Dragan

Clean. Safe. Great free breakfast. Big pool. Has resort feel.

Partner

8/10

Excellent

06 Jul 2026

Carlos

Overall, the hotel and surrounding area are safe, quiet, and accessible to the parks. The room itself was extremely spacious and comfortable; however, we did have to clean the bathroom sink as there was quite a bit of grime that was not cleaned properly.

The staff were respectful - especially Carlos. Very helpful and friendly.

Breakfast was complimentary; however, we decided against it and went to a great breakfast spot literally across the street. Food was fresh and more options.

Partner

10/10

Exceptional

06 Jul 2026

Elizabeth Idalia Hernandez

Todo estuvo perfecto gracias. Los recomendaré y los visitaremos nuevamente

8/10

Excellent

06 Jul 2026

Rodrigo

Front Desk Staff is the best, congrats! Flamingo Bar & Restaurant staff the worst, rude and incompetent. Hotel facilities are great, however the amenities are mediocre, including the breakfast, neither was able to take the shuttle to the park because it was not available very quickly. I would consider to stay again, price was reasonably fair.

Family_with_children

10/10

Exceptional

06 Jul 2026

William

It was a good hotel for the money spent. The only issue is when you open the couch into a bed for the kids in a king size room the fold out bed hits the king size bed and there is no room to walk between the beds. I wish the room was 1 foot wider.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

helene

Grand manque de commodité pour la section cuisine, les femmes de chambre devraient vérifier si tous les ustensiles sont disponibles dans les tiroirs, il faut aller à la,réception pour obtenir ce qui manque

Family

10/10

Exceptional

05 Jul 2026

MOnica

Buena ubicación
Excelente precio

Family_with_children

10/10

Exceptional

02 Jul 2026

Alejandro

.

10/10

Exceptional

01 Jul 2026

Rita

Breakfast and pool were great

Family_with_children

8/10

Excellent

30 Jun 2026

Kelly

The hotel was fantastic. Breakfast was great. However, we chose this hotel because of the shuttle to WDW, and we were never able to use it. The shuttle is run by an outside company, and you have to reserve it within 24 hours of departure. Every single time I tried to book, it was full. There were a maximum of 2 departures each day, and not always in time to be at the park for opening. I messages the company to ask about booking a return without an outbound and never got a response. We ended up unusually g Uber back and forth to the parks all week.

Family

10/10

Exceptional

28 Jun 2026

Yanelin

Excelente

Family_with_children

8/10

Excellent

27 Jun 2026

Jahayli

Good location if you’re going to Disney!

Partner

8/10

Excellent

27 Jun 2026

Matthew D

Very nice hotel. Would stay there again.

Partner

2/10

Poor

26 Jun 2026

James

I booked this hotel based on shuttle to and from the Disney parks. I call after next morning when we’re on the way to make sure of this service as well as a few other things. We asked what times that the shuttle service runs and their response was twice a day in just the morning and now I have to drive to the park and pay $35 on top of now the nonsense parking fee to stay at this hotel is ridiculous as well!! I couldn’t cancel the reservation due to being that day without losing all my money. False advertising on their website

Partner

10/10

Exceptional

26 Jun 2026

SHARON

Great hotel
Super breakfast

Family_with_children

10/10

Exceptional

24 Jun 2026

Morgan

Amazing!

Family

2/10

Poor

24 Jun 2026

Leanne Whitney

We were transferred around 4 different rooms during our 11 night stay. ABSOLUTELY INSANE.
Terrible experience for my family.
Poor housekeeping (i had to constantly request basics like toilet tissue, body wash refills, conditioner etc), air conditioner leaking (not heating-they replaced it with another old unit and that wasn’t cooling either), internet not working, phone line in bedroom not working, my in laws slept without a comforter for 4 nights even after I specifically requested housekeeping 2 different occasions-breakfast was basic and the same boring options daily-some front desk staff were not very kind or willing to assist…we will not be back!!!!! EVER!! Ryan the Manager tried to assist us where he could-I did truly appreciate his efforts but overall experience was traumatizing and really was the WORST part of our vacation.

Family_with_children

10/10

Exceptional

22 Jun 2026

Tammy L

Excellent place to stay. W/D on premise at $4.50 per unit to use. Breakfast included, coffee pot in your room, attentive staff, and target is across the road within a 5 minute walk, children should not make the trek as traffic is moving quickly. Within 15 minutes to Disney parks, but reminder that it could take longer due to high volumes of traffic. Uber and Lyft are easy to use, skip the shuttle especially at night. Restaurants are just a quick delivery fee away. Our family will use this hotel again.

Friends

8/10

Excellent

21 Jun 2026

Shuneil

The hotel was wonderful. Staff were very helpful and nice. My kids loved the Mickey Mouse pancakes. The pool area was Amazing, if I visit again I would definitely book again

Family_with_children

8/10

Excellent

21 Jun 2026

Rancer

Great location for Disney attractions. Nice pool my only issue when we check in we asked Carlos that we would like to check out late, he offer us late check out (4 pm) for 50.00 extra we agree, but our cards stopped working at 11:00 am.

Family

10/10

Exceptional

20 Jun 2026

Juan Pablo

Buen servicio, el desayuno no tenía opciones saludables. El cuarto cómodo y limpio.

Family_with_children

10/10

Exceptional

20 Jun 2026

Maria

Buen lugar, ubicación, desayuno excelente, la piscina, recomendado.

Partner

6/10

Pleasant

19 Jun 2026

Chelsea Erazo

I liked my stay but I was upset about the fact that at night around 10PM some lady knock at our door and we obviously didn’t answer since we were sleeping and she opened the door and said did u request pillows? I was very mad at this because why would she open the door at the middle of the night WE WERE SLEEPING very scary and inappropriate

10/10

Exceptional

18 Jun 2026

Nadia Di

This hotel was great I will definitely be back

Family

10/10

Exceptional

17 Jun 2026

Elena

Ideal location near Disney world and also some shopping nearby. This was a great hotel

Family_with_children

10/10

Exceptional

16 Jun 2026

Michelle

This was a great place to stay for our trip for Disneyworld with our 13 year old Grandson. Plenty of space in the room for all of us to be comfortable. The amenities wre terrific and we'll maintained. The restaurant was convenient, poolside and reasonably priced and the food was good. The Disney shuttle offering I'd pretty limited, so we chose to drive over and park at the parks.

Family

10/10

Exceptional

16 Jun 2026

Liz

Such an amazing quick spot to stay while on the way to Magic Kingdom. The pool was warm, the staff was welcoming, the rooms were so spacious and the breakfast was a great start! We could not believe the price for the place!! Do sign up for the free shuttle early otherwise it was a super easy 15 min drive to the MK parking lot!

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Keisha

Nice for the price. The $20 parking was a bit much for weekday parking as the lot was empty. Staff was very nice. Breakfast was mid.

6/10

Pleasant

15 Jun 2026

Kenneth

The front desk started out my stay in a bad way. The man had no smile and wasn’t in the mood for friendly conversation. I definitely didn’t feel like a valued guest. On a positive note, the pool is amazing.

Family_with_children

10/10

Exceptional

14 Jun 2026

helton

Very good

8/10

Excellent

14 Jun 2026

Mark

Great value for what you get. Clean, well appointed room and near the parks. Our only complaint was that the bed was extremely firm. That’s only an issue if you like softer beds so not really a complaint. Check-in was quick and easy even though front desk staff seemed more interested in the World Cup game on their phone than getting us checked in. Plenty of restaurant options nearby, including one on site. Overall, this place is hard to beat.

Partner

10/10

Exceptional

14 Jun 2026

Shante

The hotel is very well kept. The room, restrooms, kitchenette all nice. Fresh breakfast served daily, and not to mention the staff were all welcoming. Very nice pool area also. I’d stay here again for sure.

Family_with_children

10/10

Exceptional

14 Jun 2026

Nicholas

The hotel was great but the breakfast and the coffee was awful. I will definitely save hotel as a favorite.

Partner

8/10

Excellent

13 Jun 2026

marcia

Breakfast was wonderful. Plenty of space and good food. Pool was big and plenty of chairs. I t little cool for me but we were there late in the evening after long Disney days. Staff were very kind and wonderfully helpful. Rooms were the normal room.

Could use more options in transport to airport and Disney parks.

Family_with_children

8/10

Excellent

13 Jun 2026

Rebekah

Only stayed one night, so did not utilize amenities beyond the room and breakfast. Room clean and Carlos very friendly at check in. Breakfast was mediocre- scrambled eggs rubbery, waffles cold, sausage seemed half cooked. Plenty of other things to choose from. Shower dispenser broken and fell when used, and drain plug came out when pulled up- both things should have been caught when room serviced. Pay to park on an open, unguarded lot seems excessive.
Would stay again if got future deals.

Partner

10/10

Exceptional

13 Jun 2026

Victor

Excelente

8/10

Excellent

12 Jun 2026

Douglas

Had a great stay at this hotel and would stay here again.

Pros: Rooms were clean and quiet, beds were comfy (a very rare thing when traveling), breakfast was delicious and staff was friendly.

Cons: No airport shuttle (use Uber it's way cheaper than a traditional taxi), the park shuttle has limited pick up/drop off locations and times (not horrible just make sure to have a backup plan).

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Erik

Great place to stay!

8/10

Excellent

11 Jun 2026

Jennifer

Breakfast was great although a little crowded. Room was great. They need to hire more desk staff and better train them.

Day 1, had a line to check in ok. But then i get to room and there is an annoying beeping. Called twice and talked to ai that supposedly connected me to desk which never picked up. So i walked to desk there were 5 people in line and 1 person working. They didnt seem to want to help so i left. I figured it out on my own dishwasher was mid cycle so just ran it empty. There was also a bright blinking light and the toilet seat was loose but didnt even try to contact desk after 1st experience.

Day 2, arrive at hotel tired after long day and keys dont work. Apparently there was a mixup and they assigned us to another room in the system accidentally. They had called us when they entered our supposedly empty room according to the system and saw our luggage, but we were enjoying our vacation not checking our messages. They did help us quickly but we just wanted to get into our room so 5 minutes standing in hallway sorting this out was annoying.

Its a great location for a great price. This was our second time there and we will probably.be.back again

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Douglas

It was a nice place with helpful staff.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Jeevin

Love it, places to eat and shop are nearby and great access to the disney world.

Family_with_children

4/10

Poor

05 Jun 2026

Omar

When I first got to the hotel my room was not fully cleaned, there was trash beside the sofa on the side closest to the window, I also noticed that there was a long hair in my bathroom sink, there was also small hair in my shower and also on the rubber tub mat. I was told by front desk I would receive 8000 points, I even talked to Laura who I’m guessing is a manager in some capacity and she said she would investigate and call me when the points were added, she never called, I also stayed 7 plus nights and never got my points for my stay. The day I had to leave I asked if I could stay other night and the employee was rude and pushy it was a feeling I was not welcome there. Great property and rooms, poor management and guest services.

Self

10/10

Exceptional

04 Jun 2026

Eva

Beds hard, pull out bed was good All in all great stay Thanks Flamingo staff.

Family_with_children

10/10

Exceptional

03 Jun 2026

Syed

Very good breakfast. A lot of good stuff

Family_with_children

10/10

Exceptional

31 May 2026

Heather

One of my better stays at many hotels. Very pleased w cost and having separate sleeping areas.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Amy

The staff was helpful and I loved the variety they had for the breakfast!!

Partner

10/10

Exceptional

30 May 2026

Nathalia

Very nice rooms, overall very peaceful stay.

10/10

Exceptional

30 May 2026

Kaitlyn

Breakfast was great, staff was super friendly and accommodating and the hotel was very clean.

Partner

10/10

Exceptional

29 May 2026

Pablo

We enjoy the hotel from the first day really good👍👍👏👏

10/10

Exceptional

28 May 2026

Christine

Great Hotel we really enjoyed the Pool. bar was a little Pricey. Rooms are really nice they are well stocked with everything you need in the kitchen. The only problem we had was my grandson wanted to play his Ex box and the turned off the internet connection so a Xbox could not be connected. He was not happy

Family_with_children

4/10

Poor

27 May 2026

Thomas

Just ok, close to Disney, but that’s all it has going for it

Friends_and_family Family

10/10

Exceptional

26 May 2026

Brooke

Staff is extremely helpful and friendly. The Disney atmosphere is cute and well done it made me feel like I was at a Disney resort. I would definitely stay here again.
Could use deeper cleaning in the room but that didn't keep me from liking the place

Family_with_children

6/10

Pleasant

24 May 2026

Rhea

Interestingly enough, you need to pay for parking, even though you pay to stay... very odd. The recommended restaurant associated with the hotel was terrible other than its proximity to pool for those who were looking to spend the day drinking and peeing without getting out... Was a handy location for sure and decent enough for what we needed. The parking still makes me shake my head...

Partner

8/10

Excellent

23 May 2026

Xavyrna

Great breakfast options. Friendly staff. Good size rooms. Very accommodating.

Family_with_children

10/10

Exceptional

22 May 2026

Christopher

This is the second time we’ve stayed at this hotel. The staff is always so friendly, they have a great pool and fitness center. My wife and I Love it here. It’s so close to the parks and there is plenty of shopping and dining within walking distance. We will most definitely be staying here again.

Partner

8/10

Excellent

22 May 2026

Luis

The first room they assigned us to had a strong odor probably from someone smoking in it so we requested to be changed to another room and they accommodated us without issues. Everyone working there was very nice and helpful. Pool was nice, laundry definitely need an update but overall it was an okay experience

8/10

Excellent

19 May 2026

sabrina

Room was clean and fresh well stocked staff was very pleasant my kids loved the pool and the food it was a great stay! THANK YOU

10/10

Exceptional

17 May 2026

Chasity

My family has stayed here more than once and we will return soon! The breakfast buffet options are good and they have options to choice from. I traveled with my husband and two daughters 16 and 11.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Michele

Great and Friendly Staff

Friends_and_family Family

10/10

Exceptional

15 May 2026

Zhana

Room cleanliness did not meet my expectations, hair was all over the bathroom walls and floor.

Partner

10/10

Exceptional

14 May 2026

Viannoris

Everything was good about the hotel

Family_with_children

10/10

Exceptional

13 May 2026

CRYSTAL

Very clean and spacious rooms. Staff was amazing as well. We Would stay here again if we are in Orlando.

Friends

10/10

Exceptional

11 May 2026

Florencia

We loved the breakfast buffet

Friends

10/10

Exceptional

10 May 2026

Maximiliano

Loved it! My first time staying in Orlando. The staff upgraded me to a 2 Queen size when they saw I had extra guests with me and were very accommodating. And I also enjoyed their breakfast and clean room. Shoutout to their staff being so cool.

Partner

10/10

Exceptional

04 May 2026

Debi

Really enjoyed our stay! Thank you.

Family_with_children

8/10

Excellent

03 May 2026

David

Clean room

10/10

Exceptional

30 Apr 2026

Christopher

Clean and great staff. :)

Family

10/10

Exceptional

30 Apr 2026

Kelly

The room was small but for 2 people it fit just right. It has a sleeper sofa in it with a king size bed and that is perfect for a couple. The room was clean and the AC worked super well. I was cold even after turning it up to 73 still. The breakfast was super yummy! I mean who goes wrong with Mickey waffles. The staff was super friendly and kept everything clean. We used the hot tub and that was great and clean. I will totally keep them on my places to stay again.

Partner

8/10

Excellent

28 Apr 2026

Jenny

Breakfast was cold and we were some of the first people there. Even though there is a kitchenette, the rooms seemed crammed. The beds also seemed wore out, could feel the springs. The staff and location are great otherwise it was adequate

Family_with_children

10/10

Exceptional

27 Apr 2026

Wayne

.

10/10

Exceptional

26 Apr 2026

Jana

Great time !

Family_with_children

8/10

Excellent

25 Apr 2026

Renee

Having to pay to park there was a surprise, but that may have been my fault and I missed that info somewhere. The breakfast was great with many options. The glasses in our room were dirty so we didn’t want to use any of the dishes/glasses and there wasn’t any dishwashing detergent provided so we couldn’t wash them ourselves.
Overall, I would definitely stay here again

Family

10/10

Exceptional

24 Apr 2026

Marisol

Staff excellent as usual, room was ready for me to check in earlier which was very accommodating for my family since we had an early flight.

Family

10/10

Exceptional

24 Apr 2026

Weimin

Good

10/10

Exceptional

24 Apr 2026

James

Clean room staff breakfast and outdoor pools

Partner

8/10

Excellent

19 Apr 2026

Patricia

Convenient location. Room layout was awkward. Closet was in the bathroom and the bathroom door blocked the closet when opened. Had to hold toilet handle down to flush. Coffee maker didn’t work properly (very watery weak coffee). TV was difficult to view due to placement on a side wall.

Partner

8/10

Excellent

17 Apr 2026

David

Our room was not cleaned

Partner