Name: Best Western Plus L'Artist Hotel
Address: 13-15 Rue Frederic Joliot Curie, 15, Tours, 37000, FR

10/10

Exceptional

30 May 2026

Jo

I don't usually write reviews but Morgan was so helpful I had to write one. We arrived with 2 young children who had just had a long ferry and car journey and needed to move! She was so accomodating, patient and helpful with us all while she was giving us local recommendations and answered all our questions. She also provided us some milk for the children in the evening when we couldn't get any from the shop. Thank you! The breakfast was also very good.

Family_with_children

10/10

Exceptional

18 May 2026

Darlene

Room (including bathroom) was large and clean.

Partner

10/10

Exceptional

15 May 2026

Steven

Great hotel on way south.

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Samantha

Easy comfortable stay in good location. Quiet.

Family

10/10

Exceptional

23 Apr 2026

francis

Très bon séjour dans un cadre agréable et confortable. Excellent accueil . Tarif petit déjeuner excessif. Améliorer l'utilisation du parking (Bip) a demander a l'accueil.

Self

10/10

Exceptional

04 Apr 2026

Jane Indhrani

Excellent value for money. Room very comfortable. Bed and pillows was perfect. Breakfast very good, good choices. Staff super friendly and helpful

10/10

Exceptional

16 Mar 2026

Rowena

Fast internet friendly staff

Self

10/10

Exceptional

18 Feb 2026

Olivier

Hotel et personnel tres agréables

10/10

Exceptional

16 Nov 2025

Olivier

Très bien

10/10

Exceptional

02 Oct 2025

ALBERTO

Confortable hotel close to places to visit. Friendly staff

Partner

8/10

Excellent

13 Sep 2025

Yohann

Super séjour

Hôtel très agréable dans une rue calme de Tours. Très agréablement surpris par le rapport qualité prix de cet établissement.

Partner

10/10

Exceptional

10 Sep 2025

ruben

Good

Leisure Partner

10/10

Exceptional

08 Sep 2025

Neetu

It was a quick stop over night. Felt nice and safe. Overnight staff was very nice man checking us in as we got there late.

Leisure Partner

2/10

Poor

24 Aug 2025

Rich

Front desk was among the worst staff I have ever encountered. Sketchy area around train station and failure to clean coffee pot from previous guests makes this a Nono for me.

Leisure Family

8/10

Excellent

07 Aug 2025

James

Would definitely stay here again

Great location. It's only a couple of minutes walk away from the train station, which can be used to easily explore the Loire region. The hotel is comfortable. The rooms are light and airy and the showers are amazing.

Partner

8/10

Excellent

19 Jul 2025

Michael

Good hotel which I've used many times in the past. Centrally located near the train station with the centre of Tours being walkable in 20 minutes or so. Room was clean, as was bathroom. A/C worked and the wifi was sufficiently fast. I didn't take breakfast as I needed to leave early. Underground car park was cheap at 11/eur per night. However, its a bit tight if you have a big car.

10/10

Exceptional

27 Jun 2025

Eduardo

Good

10/10

Exceptional

26 Jun 2025

Kim

Tour in Tours

We had a reservation added onto the tour we were taking so we stayed two nights, the staff were great accommodating us with no confusion. The hotel was walking distance from the station and numerous restaurants. It was easy to access the routes we had to get to for our tour (in Tours)

Friends_and_family Friends

10/10

Exceptional

30 May 2025

Sara

The location is convenient for coming in by train as it's very close to the train station. It's also very walkable to nearby restaurants and shops. The staff were friendly and professional. There was a confusion at check out where they asked me to pay taxes that I was already asked to pay at check-in but when I showed him the charge on my credit card account he allowed me to not pay it even though his system did not show it was paid. They also informed me directly after check-out that I had left some jewelry there and offered to ship it to me. I was then immediately contacted by a contracted company they use for shipping to set it up and only had to pay around $40 for 2 day shipping. Overall, the room was spacious for European standards and very well designed. We enjoyed our 2 night stay here.

Leisure Partner

10/10

Exceptional

25 May 2025

Thomas

z

10/10

Exceptional

16 Mar 2025

Meng Guat

Awesome stay

Awesome stay except we jeep smashing the bathroom shower soup holder. Gd to install a shower door too. Free croissants for teabreak too.

Business Family

10/10

Exceptional

06 Mar 2025

Marvin

très bonne expérience

Business

6/10

Pleasant

28 Feb 2025

Marie

Charmante jeune femme à l’accueil à mon arrivée
Heureusement c’est un des seuls points positifs
Chambre ou c’est juste une fournaise impossible de régler le chauffage et la climatisation qui se déclenche toute la nuit malgré l’intervention du jeune homme à 23h qui clairement n’y connaît rien il m’a programmé la climatisation à 25….
Manque de produits de base dans la sbd pas possible pour un 4 étoiles
Chambre sur cour bruyante avec les moteurs des Clim et des résidences alentours
Pdj ok
Manque un peu plus de choix de salé notamment en fromage …

Business

10/10

Exceptional

28 Feb 2025

Jean luc

Aucun point de déception. Belle deco

De belles qualités. Literie top.

Business

8/10

Excellent

25 Feb 2025

Philippe

Bonne prestation sans âme.

Bel hotel avec décoration récente et agréable. Y compris pour la chambre. Situé proche gare et centre.
Entrée parking sous-sol très très étroite.
Réception pro mais sans accueil chaleureux.

Business Partner

10/10

Exceptional

22 Feb 2025

HYE IN

Recommande

Juste à côté de la gare, tranquille et les personnels agréables!

Business

8/10

Excellent

29 Nov 2024

Marcelo

Good

Well located, very easy to walk around. The hotel felt a little bit old, but the rooms were fine. The breakfast was good. The staff were friendly as well.

Partner

10/10

Exceptional

27 Oct 2024

Mohamad

Very nice and clean Hotel, well contacted 2 mins walinh from the train station.
Staff was so helpful and welcoming, especially the reception manager, i had a small problem with my room then she directly changed it.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Anna-Belle

Very nice and accommodating front desk. We really enjoy Tours.

Partner

10/10

Exceptional

01 Sep 2024

Georgia

Hotel super bom! Nós adoramos nossa estadia!

Friends_and_family Family

8/10

Excellent

14 Aug 2024

Mark

Everything was great except we heard chairs being dragged around at 6:30 am (likely for breakfast)…we were in room 502.

Leisure Friends

8/10

Excellent

09 Aug 2024

Nadra

Une nuit passee a Tours en famille, hotel tres bien situe, parking facile.

Leisure Family

10/10

Exceptional

01 Aug 2024

Terri

Nice hotel near Gare de Tours

Comfortable, clean hotel located less than five minutes from Tours Centre rail station. Great breakfast buffet. Lovely staff.

Business

6/10

Pleasant

18 Jul 2024

John

Underground car parking was in two areas with limited height.
The hotel was accommodating to our car problems providing a street parking space when it broke down

Leisure

10/10

Exceptional

29 Oct 2023

Leanne

Hotel recommended especially due to location

Three day trip to Tours, France. Hotel is very close to the main train station and easily walkable to all of the main attractions and shopping. Breakfast was good with plenty of options and self-service everything. Check in guy was a little brusque but everyone else was friendly and helpful.

Self

8/10

Excellent

07 Oct 2023

ali

Good

10/10

Exceptional

15 Aug 2023

Inna

Good hotel for stopover.

Leisure Family

10/10

Exceptional

20 Jul 2023

Verified traveler

Best western Plus L’Artist review

Good size room well furnished,friendly reception staff
Ideal location close to train station and available parking for rental car

Self

8/10

Excellent

14 Jul 2023

Lesley

Nice hotel and close to the shopping area

8/10

Excellent

29 Jun 2023

Renata

Spacious room & close to train station

Spacious rooms (especially in Europe, where rooms are usually tiny!!!) and close to train station (4min walk). Walkable to restaurants in the charming downtown area (about 20min walk).

Friends_and_family Family

10/10

Exceptional

12 Jun 2023

Larry

We had a very comfortable stay at the Artiste hotel. The cleaners were incredibly thorough and cleaned the room every day as if spring cleaned. Disappointed there was no dining or even lunch option, but the bar is always serviced by desk personnel and breakfast buffet was extensive. Everyone was so pleasant and helpful and language was never an issue.

Leisure Partner

10/10

Exceptional

07 Jun 2023

Keith

We had an excellent stay. Everything was perfect. We will be back! Great hotel for a longer stay. The rooms are well appointed, clean, and very comfortable. Breakfast is great and location is perfect.

Leisure Family

10/10

Exceptional

01 Jun 2023

Verified traveler

Chambre fantastique. Emplacement idéal par rapport à la gare , accueil chaleureux, décor somptueux

Partner

10/10

Exceptional

21 May 2023

Verified traveler

Agréable et bien situé

Un hôtel agréable et bien situé. A conseiller.

Partner

10/10

Exceptional

13 May 2023

Amarendra

Good location. Friendly staff.

Leisure Family

10/10

Exceptional

14 Mar 2023

Brian

Excellent

2/10

Poor

14 Oct 2022

Ricardo

Received a message on ebookers to say they didnt have a sheet for baby cot. When we got there, I was told that actually they didn't have the mattress...

Business_and_leisure Family_with_children

6/10

Pleasant

21 Dec 2021

N

Ok for a 1 night stop

Very welcoming and helpful on check in. Our French is not very good but between us and the receptionist we managed to understand each other's Franglais. Nice breakfast spread with plenty to chose from. Car parking was €10 in the underground car park opposite the hotel, so convenient enough. Unfortunately one of the radiators in our room cannot be turned off so I had to open the window to cool the room down a bit before sleeping and again in the morning. The bed was also rather uncomfortable - a bit lumpy - so not the best night's sleep.

Partner

8/10

Excellent

14 Nov 2021

alexis

Good overall

Partner

4/10

Poor

16 Aug 2021

Nick

No car charging

No car charging even though advertised (just domestic wall socket that would not work with my charger). Only reason I picked that hotel. Otherwise very standard hotel (with good breakfast)

Friends_and_family Family

10/10

Exceptional

12 Mar 2021

Agate A

47th birthday

The stay was to celebrate my Daughter's 47th birthday. Nothing negative to say.

Friends_and_family Family

10/10

Exceptional

14 Aug 2020

Jo

1 Night stay

We literally slept here but room was clean and bright with nice bath/shower and lots of hot water. It had tea coffee kettle wardrobe with hanging, a hairdryer and comfy bed with ok pillows. Close to town centre. Only negative was Parking but that cost us €10 and the entrance exit was veryvery tight our door handles literally rubbing on the curve of wall to exit. We didnt have breakfast as up and away early but it sounded adequate €11 for a typical continental breakfast

Partner

10/10

Exceptional

23 Jan 2020

Christopher

Ideal location and Great Value

Ideally located, 5 minutes' walk from the railway station. Well-appointed room, good quality internet and friendly station.

Business

10/10

Exceptional

01 Dec 2019

Russ

We were apprehensive about how we would be treated in France... especially with our language barrier. We couldn’t have been more wrong. All of the staff made us feel quite welcome. Very polite, very helpful. Kind people. Would gladly stay there again.

Leisure Partner

10/10

Exceptional

08 Nov 2019

richard

Exactly want you would want in Tours

Going to hospital in Tours for an operation. Not good times but would always recommend this hotel, it is surprising in that there are more facilities than you would imagine. Remember that most small and medium hotels in France are horrible, cheap and nasty.

The staff were excellent as we have found on previous stays at this hotel. The room was just fine the location also just fine, walkable to the city centre shops and all.

When in Tours we will always stay there and recommend others do so as well. You will be very pleased.

Partner

10/10

Exceptional

01 Nov 2019

Verified traveler

Very good, friendly staff helpfull and the rooms were very clean and well designed.

Leisure Family

10/10

Exceptional

26 Oct 2019

Manuel

Great

Partner

6/10

Pleasant

05 Sep 2019

Verified traveler

Shower not good sprays over the floor. Soap dispenser empty. Glass in room not cleaned, had lipstick on it. Room being cleaned before we had checked out.

Friends_and_family Family

10/10

Exceptional

02 Sep 2019

Verified traveler

Friendly, welcoming reception staff. The hotel is really a hidden gem, located off the main tourist area, but only a couple of minutes from everything. On site parking was a bonus, and reasonably priced, but strictly for smaller cars!
Breakfast was excellent and we felt good value.

Leisure Partner

10/10

Exceptional

12 Aug 2019

Verified traveler

We thought the property was very clean and the staff were very friendly. The parking facilities weren’t very good as the car park was full when we arrived and there was nowhere to park and leave our car on the street after 9am so in the end we used a public long stay car park in the centre. The air conditioning in the room was very good.

Leisure Partner

8/10

Excellent

06 Jul 2019

Sylvie

Centrally located, clean and cool with very hot weather. Only issue is underground garage parking very limited and entrance very tight in turns.

Leisure Partner

8/10

Excellent

30 Jun 2019

Verified traveler

Friendly staff. Good location. That’s all I got to say.

Friends_and_family Partner

10/10

Exceptional

01 Jun 2019

Verified traveler

Room was spacious for European standards. Very quiet

Leisure

8/10

Excellent

12 Apr 2019

Verified traveler

Stuff not very helpful. We checked in at 02:00 am. And were pretty much hassle to check out at noon time no matees what , stuff wouldn’t give us even one extra minute even though we checked in so late.
Their parking structure is a joke

Leisure Family

10/10

Exceptional

25 Mar 2019

Rose

Convenient location, friendly staff,clean environments.

Leisure Family

10/10

Exceptional

18 Mar 2019

MEI

Staff are all very friendly and helpful. It is very convenient location.

Leisure Family

8/10

Excellent

11 Mar 2019

Verified traveler

Good location, and helpful staff. Decent facilities. Found parking right on street.

Leisure Partner

8/10

Excellent

11 Jan 2019

Verified traveler

Nice location, easy place to stop if traveling. Bar is good, food is bad.

Leisure Family

8/10

Excellent

06 Dec 2018

Verified traveler

This is a nice little hotel off the main streets so it is quite. The rooms were spacious, but I didn’t like the wall to wall carpeting. Also, the vent over the shower in the bathroom was really dirty...other than that it was good.

Business Self

8/10

Excellent

06 Nov 2018

maureen

Good place to stay

Excellent location for access to the railway? Hotel great, not many eateries nearby for a solo traveller in the evening - but they do offer a limited in-room option.

8/10

Excellent

12 Oct 2018

Tom

Convenient hotel around the corner from Tours Centre train station.

10/10

Exceptional

01 Oct 2018

Maureen

Great hotel in very convenient location

This is a lovely boutique hotel one block from train station and just a few blocks from great restaurants. Our room had a cute little patio. It was super clean with a nice bathroom. The breakfast served was delicious. I highly recommend.

Friends

10/10

Exceptional

05 Sep 2018

DMon707

Excellent choice for cycle-tourists. Free bicycle parking and an elevator big enough for most trailers. Well-located as well.

10/10

Exceptional

26 Aug 2018

Verified traveler

Perfect hotel by station, convinient

Small room but surprisingly comfortable and had all amenities (tea/coffee, great hairdryer, safe, desk, air conditioning), bathtub in bathroom, organic bath products.
Staff was also very friendly and helpful. It is Ideal to stay in the center of Tours.

Friends

8/10

Excellent

14 Aug 2018

Christine

Great location although difficult to get there due to a lot of road closures and improvements. Hotel comfortable and staff friendly. Will be better when air conditioning installed. Breakfast could have been better organised.

Family

4/10

Poor

08 Aug 2018

Verified traveler

Give restaurant a miss

Room comfortable. Pool nice but towels not provided, you need to use your room towel. Restaurant service really poor and standard of dinner for a 4 star hotel was really bad. Restaurant staff didn’t speak any English or understand my poor French so unless you are fluent you will struggle. Overall I would say give the restaurant a miss and eat in the nearby town square which is lovely. Breakfast ok.

Partner

2/10

Poor

28 Jul 2018

Debra

No AC and no compensation

The front desk acted rather indifferent to our needs. Later we felt ignored. Our air conditioning wasn’t working and it was very hot! We told them and they’d come in and play with it a bit and leave. No results. Finally after a few days, they sent technicians and it worked for a few hours and quit again in the middle of the night. We had to open our windows but that didn’t bring much relief. Upon checkout I asked if they could at least Comp us our breakfast but the manager said she’d have to speak to her big boss in Nantes. I doubt if she ever did. She didn’t seem to care and didn’t apologize for our discomfort.

Family

4/10

Poor

18 Jul 2018

Stephen

Didn’t Live up to Expectations

We moved rooms after the first night as the air con wasn’t working. Unfortunately the hotel did not match the description on the web. The verandah was small and unusable in the afternoon as in direct sunlight. The air con generally was inadequate. There were numerous small irritations - no soap or shampoo in the shower dispenser, no replacement coffee capsules provided, teabags provided with a Nespresso machine, no map of Tours when we arrived - we were told it was a small place so easy to find our way round. The hotel is near the station so maybe an overnight for business but think you would be able to get better value st a different two or three star.

10/10

Exceptional

16 Jul 2018

Amy

Perfect

Was unsure about location as close to train station but we didn’t hear a single train. Hotel is lovely and decor very nice. Check size of car if using car park, ours didn’t fit but we parked in another close by so had no issues at all

10/10

Exceptional

04 Jul 2018

Mike

Nice hotel with good location

Hotel met all expectations. No hassles with check-in, the staff or the room.

10/10

Exceptional

02 Jul 2018

Nick

Clean & well-appointed hotel in central Tours

Close to main station, downtown, and convention centre. Clean and quiet, nice bathrooms, excellent water pressure, all furniture & fittings, very comfortable. Underground parking. Excellent hot and cold breakfast buffet available in nice dining area opening onto quiet courtyard (for extra charge). A gem of a hotel.

10/10

Exceptional

03 Jun 2018

Verified traveler

Very nice staff, clean room, good WiFi, nice air conditioning, hair dryer in bathroom, very nice!

Partner

10/10

Exceptional

07 May 2018

Garth

Convenient , comfy place for a short stay

The bed was comfy. Hotel close to station. We were able to leave our bags for storage as we got in early due to train strike. Reasonable value for money

Partner

6/10

Pleasant

08 Jan 2018

m

Dirty sheets and small room

Sheets weren't changed. Towels were not provided. The room and bathroom are so tiny. It was hard to move around the room.

10/10

Exceptional

05 Jan 2018

Mik

Winter trip to see the castles.

Perfectly located near the train station yet very quiet and clean. The staff was helpful and welcoming as we rolled in with our wet clothes and bags. Krups style coffee maker in the room for a nice cup of decaf to warm up. They have 24 hour services if you want a snack or head out to the nearby cafes. We went on a castles tour the following day and were able to leave our luggage and walk right to the tourist information office where the tour began. Rooms are themed and nicely appointed. I would definitely stay here again.

Family

8/10

Excellent

30 Dec 2017

Verified traveler

It was convenient, clean and just what was expected. The staff were very helpful.

Partner

4/10

Poor

19 Nov 2017

Verified traveler

Staff was most unhelpful and unfriendly. Had to argue with them to receive amenities promised at time of booking, and never ended up receiving them. At end of trip staff charged us for the room despite pre-paying and finally refunded after we showed all our documentation-no apology for inconvenience. Would not recommend this hotel solely based on poor service.

Family

10/10

Exceptional

27 Oct 2017

Laura

Loved It!!!!!!!!!

I cant emphasize enough how much I liked this hotel! We had a wonderful two nights here. Bed is extremely comfortable, bathroom and shower are large and extremely clean. Steps away from the train station, was perfect for visiting the chateaux. Had excellent room service, breakfast was delicious and plentiful, staff were all super kind and welcoming, and the decor is so cute! Loved walking out to a picture of Brad Pitt every morning. Would highly recommend :)

Partner

10/10

Exceptional

14 Oct 2017

Chuck and Susan

The Beautiful Loire

We have a wonderful experience in Tours and the Loire Valley. Everyone we met there were very friendly and helpful in answering our question and giving direction to restaurant., museums and churches. The Office of Tourism were outstanding in presenting tours to chateaux and vineyards.

8/10

Excellent

23 Sep 2017

Susan

Good Value Nice Hotel

Nice hotel and good value. Convenient to the train station. Good buffet for breakfast and very pleasant staff.

Partner

8/10

Excellent

14 Sep 2017

Jayne

Tours

Nice littlke central hotel, comfortable bed and good breakfast, would recommend it.

Partner

10/10

Exceptional

01 Sep 2017

Kim

Central location, loveky hotel

Superb staff in every way. Clean, very comfortable.

8/10

Excellent

11 Aug 2017

Douglas

Convenient

Wanted somewhere close to airport. Service was great. Room was small but clean. Like mini bar but not in our room

Partner

4/10

Poor

31 Jul 2017

James

Poor

Facilities poor, hadn't a bottle of white wine in house, room had terrible damp smell, certainly would not recommend.

Partner

8/10

Excellent

29 Jul 2017

Verified traveler

Spent 2 nights as part of a family roadtrip through France. Very comfortable appartment with supermarket and spa next door. A 15 minute tram ride into the centre of Bordeaux. All very convenient and comfortable. Would stay agai.

10/10

Exceptional

28 Jul 2017

Graeme

Nice hotel close to train station

Picked this for its proximity to the train station and was pleasantly surprised. Very inexpensive and great value. Room was a decent size and an easy walk to good restaurants and bars. We also walked to the old part of the city which was maybe 20-25 minutes. The receptionist was very friendly and knowledgable. Breakfast was pretty good.

6/10

Pleasant

18 Jul 2017

DENNIS

Bad experience, poor service.

Renovations on the hotel were not disclosed when booking. Hotel hard to find because the sign and hotel were covered in scaffolding. Awoken 7-00 in the morning with scaffolding being dismantled in one part of the hotel and erected outside our window, workmen outside our window with high impact drill fixing bolts to the walls. The manager did not give a sh-t about it. Not soap in the dispenser for three days.

Partner

8/10

Excellent

10 Jul 2017

Mike

Great position, close to rail and bus stations in

Very helpful and friendly staff, excellent breakfast choice, clean, modern decor

10/10

Exceptional

05 Jul 2017

Danielle

Wonderful hotel with great location

We only stayed for one night and I wish we could have stayed longer. Melissa was very helpful upon check in and provided us with a map and lots of good recommendations. Our room (27) was beautiful! Two bedrooms, two bathrooms and two sitting rooms and beautifully appointed. There is no air conditioning but they provided fans and that helped at night. The location is a few minute walk to the market and is right off a lovely street filled with shops. The continental breakfast was just right. We took a taxi to and from the train station and it took about 10 mins. Would definitely stay here again!

10/10

Exceptional

29 Jun 2017

Bruce

Convenient location fro train station.

Very convenient to railway station and tourist office.

Entrance was on a back street that was uninteresting.

Family