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Mercure Tours Centre Gare

Tours · France

Rue Edouard Vaillant, 29View location

7.6/10Very good231 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort7.6/107.6
Condition7.6/107.6
Location7.6/107.6
Neighborhood7.0/107.0
Value8.8/108.8
Amenities7.2/107.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Tours Centre Gare

A 15-minute walk from Vieux-tours and Plumereau Square, Mercure Tours Centre Gare is located in the city center, 5 minutes from the SNCF train station and Congress Center, and 15 minutes from the fairgrounds and Grand Hall.

With free wifi in all its spacious, soundproofed and air-conditioned rooms, you can relax during your business stay or even leisure with your family, in the Loire castles region.

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With a stay at Mercure Tours Centre Gare et Congrès, you'll be centrally located in Tours, within a 5-minute drive of Chateaux de la Loire and Vinci International Convention Centre.

This hotel is 1.3 mi (2.1 km) from Prébendes d'Oé Garden and 1.5 mi (2.5 km) from Parc des Expositions de Tours. Stay in one of 92 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19.50 per person
    • Covered self parking fee: EUR 15 per night
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: EUR 40 (subject to availability)
    • Late check-out fee: EUR 40 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Chateaux de la Loire 0.1 km / 0.1 mi
Vinci International Convention Centre 1.8 km / 1.1 mi
Prébendes d'Oé Garden 1.9 km / 1.2 mi
Parc des Expositions de Tours 2 km / 1.2 mi
Palais de Justice 2.1 km / 1.3 mi
Tours Fine Arts Museum 2.2 km / 1.3 mi
Saint-Gatien Cathedral 2.2 km / 1.4 mi
Stade de la Vallee du Cher 2.4 km / 1.5 mi
Château de Tours 2.4 km / 1.5 mi
St. Julien Church 2.6 km / 1.6 mi
Clocheville Hospital 2.6 km / 1.6 mi
Musée du Compagnonnage 2.7 km / 1.7 mi
Ancienne Chancellerie 2.7 km / 1.7 mi
Archaeological Museum 2.8 km / 1.7 mi
Place de Châteauneuf 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 92
  • Number of floors (main building): 8
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 25 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Non-smoking area
  • Air conditioning in Restaurant
  • Meeting room
  • Business centre
  • TV lounge
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Mercure Tours Centre Gare

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • Wheelchair-accessible
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM ONE BEDFAMILY ROOM • ONE BEDFAM.1B

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    FAMILY ROOM ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 15 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable1 photo

    Mercure Tours Centre Gare

    DOUBLE WITH DOUBLE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 36 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable1 photo

    Mercure Tours Centre Gare

    FAMILY ROOM CONNECTING ROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    3 × Double bed 131-150 width
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Cot on demand
    • Wi-fi
    • Bathroom
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB-1

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CONNECTING ROOMSUITE • CONNECTING ROOMSUI.CM

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    SUITE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BED • 24 m²FAM.DB
    FAMILY ROOM WITH DOUBLE BEDPhoto unavailable1 photo

    Mercure Tours Centre Gare

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width, Sofa bed
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-2

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 24 m²FAM.CM-1

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 20 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable1 photo

    Mercure Tours Centre Gare

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Hairdryer
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Tours Centre Gare

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Tours Centre Gare

7.6
Very good
231 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
7.6 /10
Neighborhood
7.0 /10
Value
8.8 /10
Amenities
7.2 /10
100 reviews shown
2/10
Poor
12 Jun 2026
Georgia
Very disappointing room m, air con not working, sold as family room but could barely fit cot into it
4/10
Poor
12 Jun 2025
Ted
The hotel itself was good. Clean room without any issues. Parking was the problem. Parking is overly complicated, and the ramp caused €2,300 damage to my BMW. The ramp is quite literally the width of my 5 series. The narrowest ramp I have seen in all of France. You would have thought I was trying to bring a Phantom through that ramp because it was nearly impossible not to scrape your car. If you have a small European car, there is no issue, but if you have a larger car, you should absolutely avoid parking at this location. I absolutely regret staying there and parking there. The hotel itself is fine, but the parking situation should be avoided. Park elsewhere and walk there or take an Uber. Stay was nice and finding the location was easy enough.
Leisure Self
6/10
Pleasant
31 Aug 2024
Richard
Value for money hotel, but in scruffy area of Tours, but easy walking distance to town.
8/10
Excellent
05 Aug 2024
Abdul Wahid
Over all it was great staff friendly, service was good but Air-conditions were old and in good condition, not cooling the rooms, showers needed to be replaced with new ones.
Friends_and_family Family
8/10
Excellent
13 Jan 2024
Jonathan

Decent stop over. Pet friendly and with parking.

Good stop over Hotel for night in Tours. Easy to get to and walk round sites.
Partner
6/10
Pleasant
09 Sep 2023
Suzie
The room was spacious, the bed was very comfortable. Only down side was the breakfast it was good but I felt like it could have better options for children there was no hot water to make a tea nor for milk for my baby.
Leisure Family_with_children
10/10
Exceptional
24 May 2021
Kristine
Sous-terrain parking was badly organized as we had to wait & phone ourselves on the spot, parking was badly indicated onsite. The rest of our stay was perfect !
Friends_and_family Family
10/10
Exceptional
30 Jan 2020
Cecile

Very good location

Very good location a few minutes walk from the station. There is no restaurant at the hotel but there is a restaurant opposte the hotel and lots of other options close by.
The room was very large and comfortable.
The heating is either on or off so that was my only slight complaint.
Breakfast was excellent with a large choice.
All the staff are friendly and helpful.
Business
2/10
Poor
03 Jan 2020
Verified traveler
Connected rooms but in small space felt like doors after doors. Sink was clogged so I had to ask front desk to fix it. One of the Half glass wall on tub in the bathroom was half off of the track resulting water leak on the floor
Friends_and_family Family
2/10
Poor
10 Aug 2019
John-DAVIS
After a very long journey we ended up at your Mercure Hotel in north Tours ,as we had a long journey we asked if we could stay at this hotel not the one in the centre of Tours
a very abrupt receptionist said we couldn't she was as unhelpful as could be ,, we offered to pay more, rather than move ,she said she had rooms but this was not possible ,I asked if she could ring the other Mercure but she said she couldn't She then told us that the other Mercure was only 10 mins away ,I explained I did not have any directions and our sat nav was not showing your centre hotel .
In her broken English we then attempted to find the other hotel .
We did ALL in our power to find the centre hotel and asked many people walking about . Please believe me it took over an hour to find the hotel ,then I was directed around the back of the hotel ,past 3 metal gates and barriers to park .as i had recently had health problems I asked reception to help with my bags, she said she could not and there was no one available. I finally got into my room 1 i/2 hours after leaving your other hotel . Compared to the first hotel this centre one was terrible NO RESTAURANT,NO NICE FACILITIES SUCH AS A SWIMMING POOL ,NO PROPER BAR TO SIT AND HAVE A DRINK ,iT WAS A POOR EXCUSE FOR A MERCURE HOTEL. I have stayed at mercure hotels for pleasure and business for quite a good few years ,I have never complained before ,but this was as bad as it gets. Your staff could not have cared less.
I hope you take notice of this .
4/10
Poor
01 Jun 2019
Betty

Disappointed in Tours

The room was very hot. The air conditioning was not working properly. We were given a fan that did little to improve conditions, but it was better than nothing. Coffee machine was in need of cleaning.
Friends
8/10
Excellent
03 Sep 2018
Anthony

One night in Tours

Good place to stop over en route south.
Family
10/10
Exceptional
19 Aug 2018
Piotr

Very convenient location

An overnight stay on our way from Bordeax. Hotel very conveniently located (slightly complicated parking arrangements but nothing major). Close to town centre, close to the main rail station. Really nothing to complain about. Recommend.
Family
6/10
Pleasant
28 Jul 2018
Peter

Nice place but ancient air conditioning...

Nice location. Friendly service. Air conditioning poor and it was hot. This hotel chain is usually a great place to stay along the Loire Valley
Partner
8/10
Excellent
25 Jul 2018
Bill

Good stay

Good size rooms, we had a double with a very large king size. Comfortable and clean.
4/10
Poor
30 Mar 2018
PY

Hotel next to railway station

Difficult to know why this hotel is classified four stars. Room is spacious, clean. functional, but nothing more. The room was overheated, but no thermostat to adjust temperature (only option to open the window!). On the other hand, the two mornings I was there, water in shower was barely lukewarm! Very good breakfast and staff was quite pleasant.
10/10
Exceptional
30 Sep 2017
darren

Nice hotel in France

Great room and comfort. Service in bar was not good initially seemed to take along time going back and forth to bar. In the end the 15 minutes I had for the drink was lost so had nothing.
8/10
Excellent
02 Jun 2017
Nick

As you'd expect from a Mercure, + than most

As you'd expect from a Mercure, better than an Ibis, more roomy and better quality. Quiet and exactly what I needed to recharge. It's not fancy or boutique, but sometimes it's nice to know what to expect and get exactly that - no surpirses. That's why I like them for business trips.
6/10
Pleasant
12 Nov 2016
Pedro
Wifi internet very bad connection
8/10
Excellent
18 Sep 2016
Rod

A breath of fresh air in a polluted area.

In one way, it was reasonably convenient to the railway station - BUT you could not say that the local area is great for walking. It might be IF there were not so many smokers, who make it difficult to breathe & make the paths untidy by dropping their butts ( we are not talking hundreds & thousands - try Millions).
Should we also mention the dog's poo regularly on the footpath? - no street cleaner seen in our 3 nights there.
The highlight of our stay was the service given at the front counter on our arrival; and witnessing the waitress servicing the breakfast area each morning - easily the most efficient we came across on our entire trip.
Partner
6/10
Pleasant
09 Sep 2016
Verified traveler

.

The hotel itself was good with good spacious rooms but the air con didn't work at all to the point where you needed the window open but then you have to deal with the noise of the trains! Apart from this the stay was good.
4/10
Poor
02 Jun 2016
J

Good Location, Poor Hotel. Helpful staff.

Staff were very helpful. Hotel is very tired and amenities are of a low standard when compared to other hotels at the price I paid.
4/10
Poor
11 May 2016
Ricardo

Well located, but room to small

Hotel was clean, comfortable bed, but room too small and no air condition.
Two star hotel
8/10
Excellent
08 Feb 2016
Verified traveler

Business trip

Convenient location, good breakfast
8/10
Excellent
25 Sep 2015
Charles

Convenient and efficient hotel

This hotel does what it sets out to do very well and we were favourably impressed. It gives good value for money.
8/10
Excellent
06 Sep 2015
Katy

Good central location

We only stayed one night but it was a nice hotel, very close to the train station. Very good size room.
8/10
Excellent
05 Sep 2015
Stuart

Modern hotel near to railway station but QUIET

Efficient,quiet and well positioned for station trams and downtown
6/10
Pleasant
12 Jun 2015
Verified traveler

No water?

The Mercure Tours was fine at first. Decent location, and the room was fine. Parking is a hassle. You need to get a code from the desk to get into the lot, but there was no where to park to get the code. Also you then have to go back out on the street because the entrance is at the other end of the building.

The real issues were in the morning. The hotel ran out of water. Not just hot water; there was no running water in the room. Turn the sink on... Nothing! Same with the shower. Apparently the Mercure shares a water system with the hotel next door, and there were \"too many people getting ready\" and it would take 15 minutes to come back... Seriously? A business hotel that can't have people getting ready at 8am?

I would probably not stay again.
8/10
Excellent
19 Oct 2014
Robert

Highly recommended

Great stay with a very pleasant hotel and staff however it lacked in two key areas in my opinion. Both the air conditioning and the WiFi in the room were very poor, in fact the wifi was completely useless. The signal from the adjacent hotel was actually stronger and this was used instead. Having said that everything else about the hotel and room was of a great standard.
Partner
10/10
Exceptional
30 Jul 2014
Mj Mcmahon

A quality hotel in a great location

Our stay was very impressive, the staff were very helpful and friendly. The rooms were nice looking and clean. We really liked the tea/coffee making service in all the rooms, our only wish is that a small fridge could be included in the room for some orange juice or beer
Family
6/10
Pleasant
08 Jun 2014
john

It's okay

nice tabs, room very spartan. No noise from train station. Easy walk from train station. you get what you pay for.
10/10
Exceptional
02 Mar 2014
george

excellent

nice hotel. outstanding stuff behaviour
8/10
Excellent
20 Oct 2013
Laurent

Very good bed but no restaurant

Very clean, modern but no restaurant. Staff very good and near town centre. Not the best location as it is at the back of the rail station but walking distance to town centre.
8/10
Excellent
21 Aug 2013
Serge+Silvia

Handy for the city center.

The Hotel is within walking distance to the City Center. Rooms are comfortable and recently refurbished. I was just missing the Mini-Fridge in the room for a cold drink on a hot summer day. The folks at the Reception are very professional. Would recommend it.
10/10
Exceptional
17 Jul 2013
B

Great hotel

Nice location near downtown-perfectly quiet even though it is right next to the train station.
6/10
Pleasant
29 May 2013
Robert 55

Not a 4Star

An good hotel and friendly staff but small room,looked as if the original room had been made in to two.
8/10
Excellent
08 May 2013
Brissy visitor

A nice surprise

Nespresso coffee machine in the room was a nice surprise. Room was large and well fitted out. Very comfortable. Staff were friendly. Breakfast choices were good and value for money.
10/10
Exceptional
08 Mar 2013
jolerare

Business

Very well located, walking distance from Tours center
10/10
Exceptional
03 Oct 2012
Joyce

Extremely clean, comfortable and modern

Best bed, cleanliness and reception desk even though they forgot to give us our wake up call. Right at train station. Personal amenities weren't replenished daily. Also, it is half hour walk to Old Town, but a tram is being installed. There are no convenience stores near by to buy beverages or snacks. They are about 10 minute walk. Breakfast was good, however expensive if not included in room price and even though we were there an hour before it closed the eggs were not replenished so we had to only eat rolls.
8/10
Excellent
21 Jun 2026
Paola
Vicino al centro, stanze belle spaziose ottima colazione
Self
10/10
Exceptional
16 Dec 2025
Bruno
Très grande chambre, Personnel très accueillant et serviable.
Partner
8/10
Excellent
14 Dec 2025
Dominique
La chambre spacieuse était très bien ... très bien placée prés de la gare de Tours.
Partner
10/10
Exceptional
10 Nov 2025
PHILIPPE
très grande amabilité
Business Self
10/10
Exceptional
10 Nov 2025
PHILIPPE
très grande amabilité des équipes
Business Self
6/10
Pleasant
06 Nov 2025
NEOFEU
Etat moyen
Le personnel semblait débordé...
Bureau d'accueil beaucoup trop petit.
Manque bouteille d'eau dans la chambre.
La chambre est tres basic et pas au niveau d'un mercure
Business
10/10
Exceptional
06 Aug 2025
Dominique
Très bon rapport qualité prix
Friends_and_family Family
4/10
Poor
18 Jun 2025
Julien
Rien à dire sur l’accueil.

Climatisation non réglable
Des cheveux collés au carrelage dans la douche
Petit déjeuner catastrophique : pas de place assise, pas de couverts (uniquement des couteaux), pas de fruits, personnel mal aimable quand vous réclamez ce dont vous avez besoin.

+ de 176€ la facture c’est inadmissible
Business
4/10
Poor
26 Feb 2025
Christophe

Hotel Mercure très médiocre

Hôtel très moyen pour un hôtel Mercure.
Fenêtre qui donne sur la gare de Tours avec le bruit des trains.
Eau à disposition dans un réfrigérateur qui ne fonctionne pas.
Le niveau de prix ne correspond absolument pas au niveau de l'hôtel.
A éviter, il y a bien mieux à Tours au même tarif.
Business
10/10
Exceptional
31 Jan 2025
EMMANUEL
Super accueil et petit déjeuner au top
Business
4/10
Poor
30 Jan 2025
Olivier

Médiocre

Absence des chaînes Canal+, malgré la confirmation par téléphone qu’elles existaient et absence de wi-fi au 7 e étage. Hôtel très vieillissant.
Business
4/10
Poor
26 Jan 2025
laurent

Hotel tres fatigué

Hotel rincé qui mérite une sérieuse rénovation. Chambre vue gare très bruyante.
Seule satisfaction, la qualité du pdj et les produits d’accueil…
Business
8/10
Excellent
02 Jan 2025
JEAN-FORT
Bon séjour avec ma famille. Nous y sommes restés 2 nuits. Accueil et service nickel
Friends_and_family Family
10/10
Exceptional
22 Oct 2024
Paulette
Bien, comme d habitude
Friends_and_family Friends
4/10
Poor
17 Oct 2024
Tom
Kamer zijn aan renovatie toe, tapijt is ronduit vuil en vies.
Business
8/10
Excellent
14 Aug 2024
Marco
Struttura pulita, comoda e con servizio molto buono
Leisure Family_with_children
4/10
Poor
08 Jun 2024
Nicolas

Bof bof

Hôtel vieillot, pas de service de bar.
Donne juste sur la voie ferrée.
Il faudrait un coup de jeune dans cette hôtel.
Déçu d’un Mercure
Business
10/10
Exceptional
04 Jun 2024
Olivier

Odeurs chimique désagréable

Très bonne isolation phonique et thermique... Qui rend inefficace et pratiquement impossible l'ouverture des fenêtres. Ce qui n'aurait pas été un soucis si la literie n'avait pas sentie une odeur de produite chimique style acétone ou alcool à bruler ! Horrible. Très mal dormi.
Business
10/10
Exceptional
31 May 2024
Manuel

Bon hôtel propre

Séjour pour une conférence
Business
6/10
Pleasant
21 Jan 2024
Bryan

Niveau rapport qualité prix pas vraiment respecté

Le lit n’était pas confortable du tout avec un creux au milieu car le grand lit était au fait deux lit simple collé la baignoire était réparé avec des rustine en silicone, le p’tit déjeuner n’était vraiment pas agréable il n’y avait plus de jus d’orange ni de jus de pomme ni de multivitaminé un machine à café sur les deux était en panne
Partner
6/10
Pleasant
04 Jan 2024
wafa

Hôtel 3* -

Ne correspond pas aux standards des hôtels mercure.
Business
6/10
Pleasant
29 Nov 2023
Christophe
Hôtel en dessous des standards Mercure, déçu pour un 4 étoiles. Doit se renouveler
Business Self
4/10
Poor
06 Aug 2023
Fabrice
Hôtel en fin de vie. Le mobilier des chambres est vieillot la salle de bain est vieillissante, les couloirs font penser à une maison de retraite la climatisation d un autre temps pas de réglage possible c est 1 ou 2.
Un point positif les hôtesses d accueil qui sont souriantes et agréables. Des amis étaient dans un ibis sur tours qui étaient bien mieux que le mercure ! Ce n est absolument pas un 4*!
Nous n avons pas osé tester le pdj a 17€40.
Partner
4/10
Poor
17 Jul 2023
Nathalie

Décevant

L’hôtel a une literie tout à fait convenable cependant quel dommage pour le petit déjeuner : viennoiseries industrielles idem pour le pain … en centre ville je pense que de nos jours un boulanger de quartier serait ravi de travailler pour ce genre d’établissement
Partner
8/10
Excellent
08 May 2023
Marie-Claude

Un hôtel agréable

Un hôtel calme même si il est situé à côté de la gare de Tours , l'équipe est accueillante et les chambres spacieuses et confortables.
Self
10/10
Exceptional
01 May 2023
François

Super

Très bon séjour qui a permis de découvrir les châteaux de la Loire
Friends_and_family Family
6/10
Pleasant
06 Mar 2023
Vanessa
Séjour très décevant, pas d'eau chaude, hôtel bruyant. pas à la hauteur du rapport prix. service restauration, il faut avoir faim...
Business
8/10
Excellent
28 Dec 2022
marie-odile

Bel hôtel mais un peu vieillot

Très bon accueil. Chambre spacieuse et confortable
Mais l'ensemble aurait bien besoin d être rajeuni.
Un bémol : chaleur étouffante.
Friends_and_family Family
10/10
Exceptional
15 Sep 2022
Christian

Lage direkt am Bahnhof

Sehr freundliches Personal. Hat uns einen Stadtplan mit Notizen abgegeben, damit wir unser Ziel rasch finden. Die Sauberkeit und Ausstattung des Hotel ist tip top. Komfortable Kingsize Bett und Lage direkt beim Bahnhof sind ebenfalls ein Vorteil.
Partner
8/10
Excellent
27 Dec 2021
Benoit
Grande chambre communicante à prix imbattable.
L''hôtel est vieillot, et nécessiterait une rénovation. Plutôt un bon 3*** !
Leisure Family
8/10
Excellent
17 Dec 2021
Ulf
hotel is ok. Typical Accor style
Business
6/10
Pleasant
28 Oct 2021
Verified traveler
Far from the station and city center compare to other hotels.
Room’s door was old, fridge was not working. No electric pot for hot water, no amenity except fixed boby washer.
8/10
Excellent
09 Oct 2021
Philippe

Bien mais

Attention la gare est à proximité, selon l’orientation de la chambre le bruit des trains peut déranger
Business
8/10
Excellent
22 Sep 2021
Sylvie
Séjour agréable
Partner
10/10
Exceptional
28 Aug 2021
Jacqueline
Das Zimmer war schön groß, der Service freundlich. Das Frühstück war durchschnittlich.
Leisure Family
8/10
Excellent
18 Aug 2021
Giulia

Bonne surprise

Bonne surprise avec la chambre familiale, 3 espaces de couchage séparés avec 3 salles de bain.
Bonne literie, appréciable.
Seul bémol, quelques cheveux oubliés dans les baignoires.
Friends_and_family Family
6/10
Pleasant
05 Aug 2021
Verified traveler

Un Mercure pas à la hauteur…

Pour un Mercure , plutôt déçu par la qualité des prestations : matelas plus fatigué que nous , service de restauration réduit à 4 pizzas au choix (très surprenant, d’autant plus en cette période où les restaurants ne sont pas accessibles à tous), les qques vins sur la carte pas tous disponibles mais pourtant en vitrine à l’acueil?!), pas Canal+ dans la chambre , une savonnette pour 2 personnes, une petite bouteille d’eau pour 2) …
Ayant passé la nuit précédente dans un Ibis Style a une heure de là, déçu d’avoir changé d’hôtel)
Pour le reste , accueil réception très agréable)
Partner
6/10
Pleasant
26 Jul 2021
maha

Déception !

A part l'amabilité et la serviabilité du personnel de la reception...ce Mercure n'a rien d'un Mercure et encore moins d'un 4 etoiles.

Chambre vieillotte sans aucun charme, mobilier vetuste, moquette tachée d'eau de javel, 2 simples petit oreiller, le necessaire de douche se limite à 2 petit sachet de gel douche liquide, une seule petite bouteille d'eau au minibar.

Le petit déjeuner buffet ne vaut pas 15e.
Produit qui ne sont pas de qualité et pas variés
Tres grosse déception ce séjour

Et cette chambre est mieux que celle qui nous a ete attribuée initialement ! En effet, nous avon demandé à changer car nous nous sommes retrouvés dans une petite chambre exigues ou il ny a pas de passage sur les côtés du lit, et fenêtre sur rails de train.
Partner
8/10
Excellent
21 Jul 2021
Nikolaj unmack

Fint og god beliggenhed

Fint og god beliggenhed.
Vi var 5 og fik 3 sammenhængene værelser - helt perfekt.
Friends_and_family Family
2/10
Poor
31 Dec 2020
Stefaan

Als ik hier ook maar 1 euro voor moet betalen boek

Ik heb geboekt en dit werd bevestigd . Daarna stond ik na een half uur nog voor een gesloten deur terwijl ik 4 keer gebeld heb naar de accomodatie en heb aangebeld . Daarna heb ik gebeld naar hotel.com en ben ik naar huis gereden en dat na al 15 uur te hebben gereden !
Business Friends
6/10
Pleasant
25 Aug 2020
Giuseppe
La posizione è accanto alla ferrovia, poco distante dalla Stazione. Per mangiare si deve uscire e cercare nel centro.
Parcheggio coperto e chiuso.
Colazione più che sufficiente.
Friends_and_family Friends
4/10
Poor
22 Aug 2020
Michael

décevant pour un mercure et le prix de la chambre

Pas de restaurant pour dîner le jour de notre arrivée, salle de bain quelconque, chambre vieillotte
Friends_and_family Family
10/10
Exceptional
18 Jul 2020
Guido
saubere Unterkunft sehr freundlich und hilfsbereit an der Reception
Leisure Family
8/10
Excellent
28 May 2020
stephanie

Classique

Literie confortable, petit-déjeuner decevant
Business
10/10
Exceptional
19 Sep 2019
Verified traveler
Bien accueillis . Tout était parfait . Confort , chambre et calme .
Leisure Partner
10/10
Exceptional
18 Sep 2019
Fatimata

Très satisfait

Très bon établissement je vous conseille c est une propreté incroyable très jolie avec un incroyable confort allez y sans hésiter
Business
8/10
Excellent
09 Sep 2019
Andreas Johann
+ sehr schönes und sauberes Zimmer
+ leckeres und reichhaltiges Frühstücksbuffet
+ sichere Parkgarage (es sind insgesamt 2 mit Code verschlossene Durchfahrtstore bis zum Parkplatz)

- Es wurde versucht, das Zimmer zu verrechnen, obwohl es online bereits bezahlt war
Partner
8/10
Excellent
21 Aug 2019
Verified traveler
Grand lit et bonne literie. Gobelets plastiques pas écologiques et très fragiles
Leisure Partner
8/10
Excellent
18 Aug 2019
Ingrid
Nette kamer met airco, niet bijzonder groot. Aparte badkamer en apart wc.
Partner
4/10
Poor
25 Jul 2019
Verified traveler
Hotel tres vieux ne correspond pas à un 4 etoiles
Leisure Partner
6/10
Pleasant
09 Jul 2019
Verified traveler
Bien situé dans la ville . Chambre climatisée . Personnel tres accueillant.
Leisure Partner
6/10
Pleasant
29 Jun 2019
Michel
Très bon accueil.
Forte Chaleur on m'a même offert une petite bouteille d'eau à mon arrivée
Dommage Hotel **** ; la chambre empestait le tabac froid . Une baignoire et pas de douche .
8/10
Excellent
15 Jun 2019
Vincent

Petit séjour en solo

Petit séjour en solo. L’insonorisation mériterait un petit travail supplémentaire mais sinon c'était bien.
10/10
Exceptional
09 Jun 2019
Marjorie

Bien

Très bon séjour, nous avons apprécié avoir une chambre pour 5. Par contre le lit était très dur. Petits déjeuner de grande qualité
Family
8/10
Excellent
09 Jun 2019
armando

Hotel strategico in contesto di sporcizia ed abba

Hotel vicino alla stazione in un contesto di sporcizia e abbandono.Servizi discreti .Aria condizionata insufficiente per rinfrescare.Personale cordiale
8/10
Excellent
04 Jun 2019
Verified traveler

快適で便利なホテル

駐車場の位置と入り方がわかりにくい。
一度フロントで駐車場のアクセスコードをもらわなければ入ることができない。
部屋は非常に綺麗で快適。コーヒーマシンや電気ケトルも完備。
線路がすぐそばだが、窓が二重窓となっており、それほど気にならない。
近くにスーパーあり。
Family
10/10
Exceptional
27 May 2019
rudi
Mercure houdt zijn traditionele stijl aan met kwaliteitsvolle inrichting. Altijd beter en altijd tevreden klant geweest overal door Frankrijk, Duitsland, Nederland. Top!
Leisure Pet
6/10
Pleasant
05 May 2019
Marc

Moyen

Le matelas doit être changé
Partner
6/10
Pleasant
02 Feb 2019
SANGGUK
생각보다는깨끗해요
8/10
Excellent
15 Jan 2019
Verified traveler
As recepcionistas muito atenciosas.
Falta restaurante.
10/10
Exceptional
24 Sep 2018
Maple

Excellent accueil et localisation pratique

Le personnel a été très accueillant et attentif à nos besoins. Venus pour participer au marathon de Tours, nous avons apprécié de pouvoir bénéficier du départ tardif le dimanche. L'hôtel est situé juste à côté de la gare, et le centre-ville est accessible à pied. Chambre spacieuse, très grand lit, état impeccable de tous les équipements. Vraiment rien à redire.

Location & surroundings

Mercure Tours Centre Gare
Rue Edouard Vaillant, 29, Tours, France

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Mercure Tours Centre Gare

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