Citizen Hotel

10/10

Exceptional

16 Jul 2026

ryan

Nice small hotel fairly convenient to Dongmen station.
Breakfast is good.
Only 1 washer dryer set but that wasn't an issue.
Room was decent size and very quiet.
I'd stay here again.

Self

8/10

Excellent

06 Jul 2026

Carol

Good hotel

10/10

Exceptional

01 Jul 2026

Ray-Sing

Excellent overall

Self

10/10

Exceptional

10 May 2026

Joanne

I really enjoyed my 6 day stay at Citizen Hotel. The room was clean and the location was unbeatable. Only a 2 minute walk from Dongmen Station and a 10 minute walk to Yongkang Street where lots of unique souvenir shops are located. I appreciated the breakfast buffet included with my room booking. It had a simple but good collection of both Asian and western options to suit everyone.

I will be happy to stay here again on my next visit to Taipei.

Partner

10/10

Exceptional

30 Apr 2026

Mazal- Nikki

Aside from the subtle \"motor type\" somewhat bothersome noise, by being on the very top floor- everything was perfect! Nothing was missing- (other than conditioner but I brought my own..)
Top floor was just a staircase away from washer and dryer which was super helpful and reasonably priced too...

Self

8/10

Excellent

13 Apr 2026

Kruti

Good clean room but felt a bit costly for the value provided. The breakfast in the morning was also okay.

8/10

Excellent

28 Mar 2026

Su Jen

The variety at breakfast is impressive.

2/10

Poor

28 Mar 2026

John

A very wonderful hotel close to Dongmen Station which makes travel on MRT most convenient

Partner

8/10

Excellent

21 Feb 2026

Benjamin

Clean and quiet room, included bottled water and coke. Room was cleaned at drinks restocked every day. Staff were mostly friendly. Breakfast was average but overall a great place to stay

Self

8/10

Excellent

26 Jan 2026

Wen Jin

Yes

Leisure Self

10/10

Exceptional

13 Jan 2026

Favero

Very clean, quiet. Helpful and competent staff!!

10/10

Exceptional

24 Dec 2025

Robyn

Everything was perfect. Location was central - with Train very close by. Breakfast was outstanding - and staff was so nice! Would definately stay here again.

Partner

10/10

Exceptional

08 Dec 2025

Chi Wei

It was great!! Strong AC and shower pressure. Clean building. Quiet. Bed was comfy. Easy walk to Dongmen station. Staff were lovely and helpful. Highly recommend.

10/10

Exceptional

04 Dec 2025

Elaine

The room is spacious & clean...breakfast is awesome.

Friends_and_family Family

8/10

Excellent

04 Dec 2025

Jeanette

Our flight was delayed so we were not able to use the room. However, at 2 am, the staff emailed me asking what time I’ll check in. They were kind enough to still offer breakfast. In the end, we didn’t get to avail breakfast as immigration line was too long and it was almost time for checkout.

10/10

Exceptional

26 Nov 2025

Janet

Nice clean room, friendly staff, great breakfast

Leisure Partner

8/10

Excellent

24 Nov 2025

Hsiang-Jen

Clean room. Staff friendly.

Partner

10/10

Exceptional

27 Oct 2025

Shunbin

Very convenient to all the tourist destinations and clean facilities.

Leisure

10/10

Exceptional

22 Jul 2025

Brett

Very convenient area next to metro station. Helpful and nice staff.

Leisure Self

10/10

Exceptional

11 Jul 2025

Patrick

A true gem among Taiwan hotels. The staff are very accommodating and attentive. It's also a great location, only a few minutes walk to Dongmen Station and Yong Kang Street.

I had a lovely stay and recommend it highly.

Business_and_leisure Self

10/10

Exceptional

23 Apr 2025

Wayne

A small lovely hotel
The rooms are spacious and clean and the staff are wonderful
East access to MRT (5 minutes) and I love this area of Taipei with its quaint shops and good coffee

Leisure Self

10/10

Exceptional

13 Apr 2025

Wayne

Nice place
Super clean
Great staff

8/10

Excellent

01 Mar 2025

Chia-Jung

The room was supposed to be non smoking, but the smoking smell was so strong. Other than that, it’s a good choice for a short stay.

Leisure Self

10/10

Exceptional

24 Feb 2025

Neil

Very impressive for the price

Leisure Family

10/10

Exceptional

22 Feb 2025

Verified traveler

Good stay, would consider again!

Great stay! Tidy and very clean room. Average breakfast but decent.

Partner

10/10

Exceptional

18 Feb 2025

kejin

好好👍

10/10

Exceptional

22 Dec 2024

Verified traveler

It’s comfortable and clean

Friends_and_family Family

10/10

Exceptional

16 Nov 2024

Martin

Best in-house breakfast in town.

Leisure Partner

10/10

Exceptional

25 Oct 2024

KOON FUNG

It's a nice hotel with descent size room. It's conveniently located close to a subway station.

Leisure Family

8/10

Excellent

14 Oct 2024

Tan

A) Air con temp not adjustable.
B) Curtain overlapping on the wrong side. Light able to get thru.
C) Matteress on the soft side. POOR SUPPORT AT THE EDGE.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Lettie

Liked everything

10/10

Exceptional

03 Jun 2024

lin

wonderful location ; friendly staff ; convenient dining

8/10

Excellent

14 May 2024

Emily

A short walk away from the Dongmen station on the red line, and a fifteen minute walk to stations on the yellow or green line, this hotel was very accessible.

Leisure Partner

10/10

Exceptional

22 Apr 2024

CHUN KIT

very clean and good breakfast
5 min walk from Dongmen station
not many restaurant around the hotel tho.

Leisure Partner

10/10

Exceptional

20 Apr 2024

Verified traveler

Great choice

Good location, close to metro station, next to yongkang street which has lots of shops and restaurants. friendly staff. Breakfast is a plus.

Partner

10/10

Exceptional

26 Mar 2024

Roy

Breakfast were good. Nice to have the washer and dryer available. It would be nice if there is an ice machine.

Leisure Family

10/10

Exceptional

22 Mar 2024

Verified traveler

It was good. Room is small because we added one more bed. But it is okey to us. The breakfast was great, it is different every day. I am glad there is a laundry room to use.
The only bad one is the other people who stay in the hotel were too loud at night. They need to have sign or tell people who are check in late to keep the voice down or think about others.

Business Partner

10/10

Exceptional

16 Mar 2024

Jean

We enjoyed our stay in Taipei

10/10

Exceptional

03 Mar 2024

ka yan

The property is very clean. Room is spacious. Bed is good!

10/10

Exceptional

24 Feb 2024

Brian W.

Attentive and friendly staff. Nice room with an excellent shower. Room ac keep the temp just right. Breakfast staff were on top of everything keeping the food fresh and the area clean and in order

Leisure Family

10/10

Exceptional

02 Jan 2024

Lisa

we will come back

The hotel location was great! It was close to the Metro station and also close to the famous Yongkang Road for food and shopping. The hotel front desk was helpful. The room was clean and breakfast was good. Overall we had a very good experience here. We will come back next time when we are in Taipei. Thank you all!

Partner

10/10

Exceptional

13 Dec 2023

David

Good location, close to public transportation. Staff able to communicate in English and were pleasant. Breakfast was pretty good in my opinion. The room I stayed in was comfortable, quiet, and had good climate control. I would stay here again.

Leisure

8/10

Excellent

07 Dec 2023

Philip

The furniture and washroom equipment

we have stayed in this hotel for 4 times in the last few years. We enjoyed the stay, hotel is comfortable, location is convenient to restaurants and transportation, staff are very helpful to resolve questions, the rooms are in good shape. Some furniture may be a little worn down, the bed at certain location was not as supportive, the cleaning function of the toilet seat was not working.

Friends_and_family Family

8/10

Excellent

04 Dec 2023

Suhwa

Wonderful to stay

10/10

Exceptional

20 Nov 2023

Ray-Sing

Friendly and extremely helpful staff

Business_and_leisure Friends

8/10

Excellent

03 Oct 2023

Viviane

Near subway station

Near Dongmen station. Walk-in distance to Chiang memorial hall.

Partner

10/10

Exceptional

23 Sep 2023

子靖

Nice stuff and nice room with good cleanliness and quiet environment

Leisure Self

10/10

Exceptional

16 Sep 2023

Pei Yu

Cp值很高，走路離捷運站近，客房服務很好，房間設備不算舊整理的很好，晚上睡覺很安靜，非常棒的住宿地點

Leisure Family

10/10

Exceptional

27 Aug 2023

Maggie

Really good

Leisure Family

10/10

Exceptional

09 Jul 2023

Loretta

The staff is very friendly and helpful. The breakfast buffet is especially good. You have a lot of choices and you can fill up before you start your day! Getting taxi is easy. I like their laundry and I can bring home clean clothes rather than sweaty and smelly clothes. With the hot and humid July weather the laundry service is a must for me. Overall I love this hotel. Definitely will come back to this hotel if I come back to Taiwan.

Leisure Family

10/10

Exceptional

03 Jul 2023

Endel

This is a good, business-standard hotel in central Taipei near the Dongmen MRT station. Lots of food and shops nearby. Rooms are small, but nicely appointed, with a nice bathroom. There is a self-service laundry on the roof. Helpful staff and an excellent breakfast.

Leisure Family

8/10

Excellent

26 Jun 2023

Loretta

The room is small but worth the price we paid. Room is clean and staff are very friendly and helpful. The best is the breakfast buffet and the laundry service! The breakfast buffet has adequate varieties and tasteful too. Is is a good hotel for the price.

Leisure Family

10/10

Exceptional

09 Jun 2023

Rodney

nice quaint hotel, and comfortable. Staff was very courteous

Leisure Family

8/10

Excellent

23 May 2023

Chihhou

Staffs are all friendly

Leisure Family

10/10

Exceptional

15 May 2023

Elke

Overall is excellent ! Location is convenient and staff are very nice.

Leisure

10/10

Exceptional

10 Apr 2023

Jill

The location and room were good quality. The breakfast was alright, the coffee was definitely lacking and seating space was limited.

Leisure Family_with_children

10/10

Exceptional

07 Apr 2023

Scott

The staff is kind and hospitable. Very clean room, and I appreciate the toothpaste among the toiletries. It is in an urban setting however noise was not a problem. I would stay here again.

Leisure Self

8/10

Excellent

28 Nov 2022

Dora

Good location, convenient, clean, friendly staffs, healthy breakfast

Leisure Partner

10/10

Exceptional

02 Feb 2020

Verified traveler

friendly helpful staff, adequate room size

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

SY

Good value for money, convenient location, walking distance to Dongman MRT station.

Friends_and_family Family

8/10

Excellent

08 Dec 2019

Verified traveler

Not bad for this pricing. Recommend for short stay

Friends_and_family Family

10/10

Exceptional

24 Nov 2019

David

Great stay overall

Location is great. The staff was friendly and helpful. The building is secure and the room was comfortable. The internet is high speed and reliable.

Self

10/10

Exceptional

12 Nov 2019

Verified traveler

Near to Dongmen Station via Exit 2, about 10 mins walk. Near to the Dongmen Public Market and shopping area from Dongmen Station exit 5. Near to Da'an Park, which is a stone's throw away from Taipei 101. 1 metro stop away from CSK Memorial Hall. This is accessible on the metro Red Line which goes all the way to Tamsui and Shilin.

Leisure Partner

10/10

Exceptional

10 Nov 2019

Shih-hsin

A nice hotel in the center of Taipei city.

1. Front desk is very help, knowledgeable and friendly;
2. Breakfast is so delicious;
3. Location is extremely convenient to the metro station;

Business Friends

10/10

Exceptional

26 Oct 2019

Alexis

The location of the hotel was excellent...
Very near to the train station 3 minutes walk dongmen station and there’s also a bus stop right at the front
Staff are very friendly and really helpful with all of our needs
The room was tiny but cozy! Everything we needed was there bed was also comfy
Breakfast was included in our deal and it also good plenty of choices and there’s always different option in the morning my boyfriend loved it so much!
I cannot express more how much good is this hotel and if we do come back to Taipei again we will definitely stay here again!

Leisure Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

Excellent Location and Service!

Excellent Location and Service! Location is 5-10 minute walk to three separate subway lines and 15 minute drive to Taipei Station. Many good markets, food stalls, and grocery stores nearby. Staff was very accommodating and understanding. Side story, I lost my phone in a taxi during my first night and Wallace helped us for days until it was found, many thanks!

Partner

10/10

Exceptional

11 Oct 2019

George

It was one of the most wonderful hotels that we had stayed and travelled in Taiwan for years. We were very pleased on the hotel room size, breakfast, location which is close to MTR, local farmer market, restaurants and more. Absolutely we will come back to stay in the future.

Business_and_leisure Family

10/10

Exceptional

10 Sep 2019

Verified traveler

Location and also the rooms.

Business Self

8/10

Excellent

19 Aug 2019

Kam Yiu Sunny

tasty breakfast

quite good overall, but located on a busy though convenient street

8/10

Excellent

21 May 2019

Sokkuan

Cigarette smell

Room is decent. Staff is nice. We had to switch room at first because it smelled like cigarette. Second room is better but the trashcan in the bathroom smelled like cigarette whenever we open it to throw trash. The cleaning lady helped is change that.

Friends

8/10

Excellent

01 May 2019

SC

Its a nice hotel bur room is very small for three of us but for 1 or 2 people it will be decent. Breakfast is decent.

Leisure Family

8/10

Excellent

19 Dec 2018

Verified traveler

Worth another stay

Very nice facility, kept very clean, with courteous staff. Breakfast buffet had excellent variety of
Asian fare, while Western style offerings were slim. Located close to a MRT station and a morning street market, as well as wide variety of restaurants, cafes and retail stores within easy walking distance. Would stay here again.

Family

8/10

Excellent

15 Dec 2018

Verified traveler

Great location, great service. Bed and room space is enough for night time rest. Shower area is great too. We stayed for a week. Free breakfast was included for us and the food was great with Chinese and western style food.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2018

Verified traveler

Great location good breakfast clean and spacious rooms.

10/10

Exceptional

18 Sep 2018

Jacky

Excel services and staffs. Property located at very convienent location, steps away from city center.

8/10

Excellent

09 Aug 2018

Verified traveler

It's a nice experience living here.
The room is clean and tidy.
The hotel provides fair free breakfast.
It is not far from the city centre and there's a 5-minute walk from the train station exit.
Overall, it is a good accommodation with reasonable price.

6/10

Pleasant

05 Jun 2018

Verified traveler

Near local markets and Yong Kang street.

A bit far from the mrt station. Couldn’t find supermarkets, bakeries or nice eateries nearby but if you walk further away, you’ll reach the famous Yong Kang street where you’d find lots of famous restaurants and interesting shops. There are two convenience stores nearby and interesting local markets to visit. Breakfast is very simple. The room where I stayed, the toilet was facing directly to my bed, so some people might find it bad fengshui? However, you have the choice of closing the sliding door. One side of my room was facing 101. If you draw the curtain, you can get lots of sunshine, including the toilet. As my room was near the staircase, I get quite a lot of noise from outside.

8/10

Excellent

04 May 2018

Verified traveler

Nice hotel close to dongmen market

Close to MRT , dongmen market and Wing Hong street
Clean and Quiet environment

10/10

Exceptional

02 Apr 2018

David

Excellent location, clean room, and yummy breakfast!

8/10

Excellent

25 Mar 2018

Dave Perth

Recommendated

Nice stay, b'fast OK. Rooms clean N comfortable. Easy access to mrt. Close to local market N lots of restaurant near by

10/10

Exceptional

23 Mar 2018

Wing Man Liza

Everything is excellent, staffs were really helpful, the rooms are great and clean, the breakfast was wonderful. Staying there every time I am in Taipei.

2/10

Poor

22 Mar 2018

V

Not up to standard. It s not what your web discrib

Very small room. soft full size bed for 2 people. Dirty carpet. No lunge sofa no lobby at all. When you check in you just standing in front the desk Not even a chair for customer to sit when you r waiting. WF works poor with interruptions. Not up to standard.

10/10

Exceptional

25 Dec 2017

Charlie

Nice Hotel close to MRT and local market

Within short walking distance to Tongmen MRT Station. The hotel is next to Tongmen Market which is a local market full of activities in the morning, very different from the tourist night markets. Enjoy my stay with the convenience location.

10/10

Exceptional

03 Dec 2017

Min

Great hotel

The location is quite central close to most of place I want to go. Room is quite spacious and clean. Staffs are very friendly and helpful. Definitely stay with them again if I visit Taipei next time.

10/10

Exceptional

26 Nov 2017

Kevin

Taiwanese Boutique Hotel with techy updates

I am a Taiwanese-American, and I grew up in Texas. I have stayed at the nastiest roach motels in border towns of Mexico, to high end luxury hotels in Tokyo/NYC/DC/Vegas. My review comes from that type of background. I really enjoyed this stay, the location is just outstanding. I had a room for 3, view of Taipei 101, a full and twin-sized bed with just enough space to walk around. My brother set up a small single backpacking air mattress by the window and the 3 of us fit. We are about 5’6” tall, 140-160 lbs and I felt like we fit just right. Typical Taiwanese hotel room, not american sized. They have average mattresses, no pillow top and lacking support compared to 5-star places. Bathroom has those awesome asian toilet seats with built in heaters and bidets. Shower was great, mirror is antifog amd amenities are all provided. Buffet was super awesome amd delicious, they cook great Taiwanese food as well as great scrambled eggs (hard to find). I admire these hard working ladies, they work the buffet in the morning and the front desk at night. They reserved a big van for us: 4 people and 6 big suitcases, 2 carryon spinners and 4 backpacks. We kept our luggage there until 6 pm and they provided amazing service all week for us.
While we were visiting our relatives we also explored all around. We took the BRT and Subways, easily walking to those to access Taipei 101 quickly. We visited XiMenDing, ate at the original DinTaiFung and perused a variety of small shops and places to eat.

Family

10/10

Exceptional

05 Nov 2017

KAM FAI

Hotel in good location

Staff was very helpful. Location is good. The metro station is only 5 mins walk away and it's the intersection of blue and red line.

Partner

8/10

Excellent

01 Nov 2017

Aubrey

Clean, comfortable, nice koi pond out front. The guy who checked me in let me check out the next day at 2:30 pm since I had arrived at 3 am after spending over an hour in the immigration line at TPE. Extra bonus points to him. In a very local part of the city, so that can be a plus if that is up your alley.

10/10

Exceptional

02 Sep 2017

Candy

Excellent stay

The hotel and its staff are incredible. The room is very clean and keep up very well. Staffs are polite and helpful, and they always smiled when greeting. I particularly like their breakfast as it has both Taiwanese and Western food. The porridge tasted great and the eggs are super yum. Will definitely recommend to our friends.

Partner

8/10

Excellent

30 Aug 2017

Verified traveler

Good location. Helpful staff. Near subway station.

10/10

Exceptional

29 Aug 2017

Ingrid

Excellent service and accomodations all around

Room was perfect and cozy for 2 people. The breakfast buffet was AMAZING, plenty of food choices. The front desk staff provided excellent service, and were very helpful. Location was great, about 2 blocks away from the train stop with easy access to everywhere.

10/10

Exceptional

27 Aug 2017

Verified traveler

Very clean and well kept. The rooms are a bit too compact and small, but still comfortable.

8/10

Excellent

31 Jul 2017

Hannah Chen

I like the modern bathroom and room decor.

Wish the room has blackout curtain so we could sleep in. Breakfast - dishes are a tad too oily on our last day. If coffee house is made cooler would be more comfortable for guests. But we are impressed with the thoughtfulness that the kitchen assistant brought a few umbrellas to us as we had heavy rain due to typhoon while having our breakfast on 29/7/17.

10/10

Exceptional

14 Jul 2017

B

Home away from Home

Great friendly staff, very comfortable beds, clean and a convenient location are a few of the first impressions of this hotel.
Frequented by all nationalities the breakfast caters for all. Stayed here several times and each time has been a pleasure.

10/10

Exceptional

29 Jun 2017

retired couple

Terrific

Very neat and accessible hotel with friendly efficient staff. Good breakfast and very clean.
Close to interesting market in back lanes and a short walk to Dongman Station.

8/10

Excellent

31 May 2017

Cyrus Van

I can't ask for more - it meets all my needs

Nice boutique hotel 5 mins from Dongmen MRT, in a quiet neighborhood but close to CKS Memorial. Checkin was fast, staff super helpful & speaks English. Breakfast is good enough to get you started. My room smelled cigarette (not the hotel's fault) but they did everything to remove the smell. Is close to a nearby market, definitely worth recommending.

10/10

Exceptional

08 May 2017

L

Renovated hotel in older part of the city

Found this hotel via a YouTube vlog. Located in the older part of Taipei, with many walkable points of interest nearby. On a convenient bus line for where I needed to travel to. Very clean room with brightly lit bathroom. Quiet. A small courtyard in the entrance- serene. Excellent full breakfast included with room. Great helpful staff. Recommend.

10/10

Exceptional

09 Apr 2017

Verified traveler

Pleasant stay, surprisingly quiet

Pleased with my stay, bathroom was very clean, wifi worked very well. Room was small (no wardrobe btw) but that's to be expected in Taipei. Even though my room was facing a busy street, it was really quiet at night.
My only real complaint would be the smell of cigarette smoke in the corridor (7th floor)!!! It was quite pervasive. It didn't filter through to the room but you could smell it in the bathroom when the fan was on. No idea whether it was staff or guests smoking, but please do something about it.

8/10

Excellent

16 Mar 2017

Verified traveler

Clean and renovated

Easy checkin process and fast wifi. Unfortunately a smoke smell lingers in the room.

10/10

Exceptional

14 Mar 2017

weilun

Great Location!

Very unassuming hotel, but it's close to the Dongmen MRT station, along with YongKang Street (all the foods!), and Dongmen market. Super convenient and gets the job done. Complimentary breakfast during your stay between 7-10am that has toast, eggs, congee, coffee, tea, milk, soy, juice, and various rotating hot Chinese foods. I've had free breakfasts before and this is one of the better ones that I actually would make it to. Front Desk is helpful if you have any needs or questions. If you need an extra room key also, just ask.

Family

10/10

Exceptional

08 Mar 2017

Verified traveler

A little nice & affordable hotel

We had booked an elegant room for 6 nights in this hotel before we left for Taiwan. But we didn't like the room, 810, at all. It was too small, the importantly, it was very noisy because 810 was on the top floor and the utility pipes were just right above the room with a ceiling wall apart. We were waken up by the noise by the pipes at 3 am. After we made a complaint, the hotel staff helped us upgrade to a bigger room with paying a little more. The new room was much bigger and nicer, very quiet, modern and comfortable.

This is a small hotel but very nice. We particularly like the small garden before walking into the lobby. the breakfast room was separate from the main building. It was nice but too small. There were just not enough seats. Breakfast was ok, not impressive. We were also disappointed that the breakfast room was not open after breakfast time. the hotel should utilize this room as an afternoon tea room for the hotel guests.