Cititel Central Saigon Hotel

Vietnam , Ho Chi Minh City (Saigon) and South
HO CHI MINH CITY, 247-249 Ly Tu Trong St. District 1 Ben Thanh
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50 reviews shown

10/10

Exceptional

02 Mar 2026

stephen

Staff was amazing. Great location

8/10

Excellent

31 Jan 2026

The staff were genuinely kind and helpful they assisted me with my luggage, helped call my next accommodation, and even prepared a takeaway breakfast for my early flight, which I really appreciated. The location is good and very easy to access, and the hotel gives off a comfortable three-star vibe (rather than 4star hotel). The room itself (I paid one standard queen size bedroom for 2nights) was average, with no windows and very slow drainage, and the sheets and pillowcases didn’t feel completely fresh based on a faint smell and some stains, although the room was tidy overall and the water pressure was good. Despite these minor issues, I would still recommend this place for solo travellers.

Business_and_leisure Self

8/10

Excellent

29 Jan 2026

Al Hussein

The hotel has a fairly central location in District 1 - you are a ten minute walk from the main pedestrian area. The room itself was small but in a compact, neat way. The only downside of the trip was that the room didn’t have a window. However, what more than made up for that disadvantage was the staff - they were friendly and extremely helpful. It was all in all a very measurable stay made better by the staff at the hotel.

Leisure Partner

6/10

Pleasant

19 Jan 2026

Truong

The room was ok and the staffs were friendly and helpful. However the breakfast room was so hot without AC and the meal is insufficient.

Partner

10/10

Exceptional

18 Jan 2026

Jack

Very clean and quiet hotel with very helpful staff

Partner

10/10

Exceptional

06 Jan 2026

Gary

Great staff, they are very professional and friendly

Leisure Partner

10/10

Exceptional

15 Dec 2025

Kadin

Stayed at alot of places during my trip to vietnam, kept coming back to this one! All staff where the best here. Especiialy Trung heu and Quach Tam

10/10

Exceptional

04 Dec 2025

David

Clean room, great location, outstanding staff.

10/10

Exceptional

24 Nov 2025

Son

Clean, great staff, great amenities, everything worked in the room. Great location. Will be back next year. 😊🙏

Leisure Self

10/10

Exceptional

08 Nov 2025

Kaushali

Very nice staff, clean and comfortable room, they have thought of every little detail in the room providing all the amnesties we needed.

10/10

Exceptional

10 Oct 2025

Stacey

Wonderful staff, clean and great amenities!

Leisure Partner

8/10

Excellent

10 Oct 2025

Cameron

Very friendly staff and good facilities in a good location to explore the city

Leisure Friends

10/10

Exceptional

15 Sep 2025

Vincent

Staff was extremely friendly from security to the doorman to the front desk and room service. They even helped me checked in early without any hassle. Thank you so much

Leisure Self

10/10

Exceptional

01 Sep 2025

Gary

The staff were super friendly and helpful. I will definitely stay here again on my next visit.

Leisure

10/10

Exceptional

20 Aug 2025

Stuart

What a great little hotel in a great location, around the corner from Ben Thahn market. Great room, friendly staff and so many places to eat. I found this by chance, how lucky was I to find it!!

Leisure Self

10/10

Exceptional

25 Jul 2025

Iivari

Hotel was great but the staff was exellent! Kim and Ellie at the reception and Trung were amazing!

Leisure Friends

10/10

Exceptional

21 May 2025

Angela

Great location, walking distance to the market and Saigon Square.

Leisure Partner

8/10

Excellent

25 Apr 2025

jaine

Lovely hotel with quirky decor. Nice sized rooms. Mine was great but my friend had to try two rooms to get a working shower. Some rooms don't have windows so book the more deluxe options if you want that. Nice pool and roof area (separated by the gym). Like most places in Vietnam, there are some stairs to deal with, so not good for people with disabilities or restricted movement. Breakfast had very limited western options. Walking distance to many eateries and Ben Thanh market.

Leisure

8/10

Excellent

22 Apr 2025

Jane

The staff were extremely helpful and friendly

Leisure Friends

4/10

Poor

26 Mar 2025

Arvind

Not a pleasant experience!

Day 1 - The room allocated was not in good condition as there was a leakage from the roof. I was moved to another room and there was no lift for rooms 200 & 300. Days 2&3 - There was no TV or phone in the room. Despite repeated requests, TV was installed on Day 4 but no phone was available in the room. So, I should get a partial refund for my stay. Also, there is a stench from the toilet near the lifts and the passage leading to the breakfast area.

Self

8/10

Excellent

26 Mar 2025

Verified traveler

Great Location - Fantastic Service

Excellent location and conveniently walkable to Ben Thanh Market and other District 1 landmarks. Older and smaller rooms but clean and sufficiently comfortable. Extremely friendly and helpful staff made the stay enjoyable.

Partner

10/10

Exceptional

26 Mar 2025

Verified traveler

Great Location and Great Service

Excellent location conveniently within walking distance to Ben Thanh Market and other major District 1 landmarks. Room was small and facilities are older but hotel was sufficiently comfortable for our 3 night stay. Extremely friendly and helpful staff made our stay a good one.

Partner

8/10

Excellent

02 Jan 2024

Verified traveler

Good place to lay your head

Great location. Loved the rooftop pool. The room was adequate. Great Cold AC. The bathroom needed some work, particularly the shower, but not bad. There are A25s all over the city. Be careful putting the right place into maps.

Partner

2/10

Poor

01 Jan 2024

Stephen

When I turned up the lady said no room was available even though I had booked months ago they took me to another a25 hotel it was shocking, altered my flight to come home a day early it was that bad the staff were good at the other hotel but it was like the a25 I had previously stayed in only 10 nights previously all in all I lost a day’s holiday and £210 spent to come home early not happy !

Leisure Self

10/10

Exceptional

19 Dec 2023

Stephen

Great location

Leisure Self

10/10

Exceptional

16 Dec 2023

Cascel

Short stayover to do some shopping. Staff were very friendly and accomodating. They drove us to an atm when the ones werent working.

10/10

Exceptional

11 Dec 2023

Jennifer

The rooms were clean, the staff was attentive and nice and the location is near the main shops. The staff was always on top of everything we needed and extremely helpful. Great hotel!

Leisure Family

10/10

Exceptional

13 Nov 2023

Robert

Perfect location

The A25 is in a super convenient spot. A 10 min walk to the Ben Tranh market. Loads of eating places very close by. A nice wine bar next door. Mini mart 1 min walk away. Everything easy. If you need a taxi to get somewhere, super easy using the grab app.
We had a city view deluxe room on the 9th floor. Spacious enough and room for our luggage. Lots of little nice touches in the room, tea/coffee, toiletries etc. gym and pool one floor above us. Pool very refreshing after a long day in the heat. Breakfast included was great. Staff were lovely and helpful. Would definitely stay again.

Partner

6/10

Pleasant

02 Nov 2023

Verified traveler

Windowless room 💔

They assigned me a windowless room, it was depressing. Might have got a better deal at 2-star hotel. The room was well-equiped, power points at every corner. The fridge made a dripping noise all through the night I had to unplug it. Bed was comfortable. I'm not sure whether it's a love hotel because it has 2h rates, and condoms in the bedside table. The pool is tiny, you can cross it within 2 laps. Breakfast was varied and yummy, you can ask the ladies to cook pho or eggs at the stove. Water dispenser is available at the lobby and breakfast area. Convenience store is available around the corner. Overall a comfortable place to rest.

Self

2/10

Poor

24 Oct 2023

Danielle

Different to picture on Expedia. In poor condition. Pool as big as a spa very dirty Rooms Dirty & poor condition Shower facilities mouldy. Breakfast uneatiable. States 3 star I would give it a 1. We left & booked into another motel

Leisure Friends

10/10

Exceptional

20 Oct 2023

Amba

The staff at reception were very accommodating and always willing to help

Leisure Partner

10/10

Exceptional

22 Sep 2023

Tri

First Class Service and Comfort

I think this hotel was fantastic. Everything from the bell hop, check in, comfort, breakfast, housekeeping and check out was amazing. The staff are just so kind, patient and accommodating. The amenities are just perfect for most people with a roof top lounge, clean roof top pool and modern gym.

The provided breakfast in the morning is fantastic. The same ladies there cook for you in the morning and it’s always delicious. They usually try to mix it up with a new dish every morning but you’ll have your consistent faves. The rooms are spacious and beds are comfortable. The bathrooms have lots of counter space and large tub showers. I really wished the minibar was included as the other hotels in Saigon. It’s really cheap stuff and shouldn’t hurt their bottom line

Partner

6/10

Pleasant

18 Sep 2023

Christopher

The check in staff were not pleasant to deal with at all. I'd booked two rooms which was clearly shown on my Expedia booking and was continually told I'd only booked one room. Not the case . Also went to the downstairs bar, service was poor and food was not available. Rooms and location were perfectly acceptable, just the service of the check in staff was the biggest let down.

Leisure Family

10/10

Exceptional

23 Aug 2023

Viet

Overall experience was great! Would def stay again. The staff was exceptional!

Leisure Self

10/10

Exceptional

20 Jul 2023

john

Excellent staffs from guy that greets you once you get off the car, to the front desk person, to person that cooks breakfast , to person that cleans your room. Everyone so friendly and helpful making sure your stay is best as can be.

10/10

Exceptional

19 Jul 2023

john

Staff was very friendly and did everything beyond and above expectations from the time you step out of your car to the time you step into your room.

Leisure Family

10/10

Exceptional

19 Apr 2023

Brian

I stayed here for 7 nights. Very good service and adequate for the price point. I would definitely stay here again.

Business

4/10

Poor

06 Apr 2023

Charlotte

Only book this hotel if you DONT intend to sleep. The noise blocking is nonexistent.. the walls are so thin that you can even hear people sneezing and talking next door. You can even hear them opening their doors and flushing their toilet bowl… we could hardly sleep AT ALL.
That said, everything else was good as the staffs were nice, the room was clean and there is a family mart nearby. The breakfast was good too.

Leisure Friends

2/10

Poor

19 Oct 2022

Peter

DO NOT STAY HERE! The staff was terrible. I dropped of my laundry and they did not do it. When I came to get it they told me you have to stay 2 days to do laundry. Then when I checked out they had a charge for 500050 for laundry. They where laughing at me to. It was extremely noisy during the day. Worst experience in a hotel I ever had.

Leisure Self

10/10

Exceptional

29 Sep 2022

Omar Anthony

Moved here from another hotel. Excellent staff and room are everything you would expect from a budget boutique hotel. Will definitely stay again in the future.

Business_and_leisure Self

2/10

Poor

13 Sep 2022

Cyrus

Expedia lied saying this was a 4-star hotel when in fact it's a 3-star. My personal rating is 1.5-stars. My number one issue was the fact I could smell cigarette smoke in my room and the hallway reeked even though I booked a non-smoking room. I checked out two nights early because of this. Other issues: no breakfast was provided; the safe could be picked up and taken out of the room, which completely defeats the purpose of a safe; I couldn't even operate the safe because it wasn't standard one used in most hotels, and there were no instructions for it; the building is not accessible at all. The only redeeming quality was that the staff were very nice.

Leisure Self

4/10

Poor

06 Aug 2022

Clayton

I wouldn't stay here again. Although the staff was nice, there was a lot of hair in my bed and on my coffee cup in my room when I checked in... I left the hair on the coffee cup to see how long it would take for housekeeping to notice (3 days). Housekeeping is very inconsistent - sometimes coming at 4:30 PM. The gym is too hot to enjoy, even with the AC on and there are no towels or spray to clean equipment some strange mold growing on the roof. The pool photo is misleading - can't say I wanted to spend anytime at the pool when I saw it in person. The hallway on my floor was full of junk and giant laundry bags. Noise from outside is moderate all day, sometimes loud leading to restless nights.

Leisure Self

10/10

Exceptional

27 Jul 2022

Verified traveler

Great service

Extremely friendly staff and service.

Partner

8/10

Excellent

10 Jun 2022

Sally

Lovely staff, great area

Leisure Partner

10/10

Exceptional

02 Mar 2020

Verified traveler

Nice clean spacious room, good location and the stuff was very helpful and friendly. Enjoyed night swim at the roof top power jet pool. A good hotel in the city Ho Chi Minh, 2 blocks to Ben Than Market and other sights. Will return.

Leisure Family

4/10

Poor

11 Mar 2026

Jae sean

층간소음이 심합니다. 위에서 그리고 옆방에서 소음으로 잠을 충분히 못잤습니다.

8/10

Excellent

21 Feb 2026

Francine

Personnel courtois, chambre propreté moyenne

10/10

Exceptional

24 Dec 2025

Roar

Solo traveller. This hotel was perfect for me. Great streets with foods. Top floor swimmingpool with terrace just thumb up. The staff was so kind to me. Already miss them. Breakfast very good. 5 star 10 points for me.
Room was peace, nice and comfort.

10/10

Exceptional

14 Oct 2025

Nicola

Hotel eccellente per posizione e confort

Partner

8/10

Excellent

13 Jul 2025

TATSUYA

初めてのホーチミン滞在。徒歩圏内に観光名所があり、とても便利でした。シャワーの水圧も良く、すぐにお湯が出るのもよかったです。

Leisure Self