Name: Louis C. Jacob
Address: Elbchaussee, 401-403, Hamburg, 22609, DE

10/10

Exceptional

27 Jun 2026

Laura

Beautiful property with the most breathtaking views from the terrace. Beautiful rooms, no matter in which part of the hotel they are located. The fitness room offering needs some improvement/rethinking but there is a wonderful running path along the Elbe river right in front of the property. Beautiful sauna area.

Partner

10/10

Exceptional

21 Jun 2026

Martin

Love sitting in the Linden Garden, overlooking the river and Airbus.
Amazing rooms in the main hotel and annex, great size, with walk in wardrobes and large bathrooms.
Air con not working/in the upper rooms of annex but nice breeze through the room with window open.

Partner

10/10

Exceptional

17 May 2026

Shane

Fantastic place, would love to come back.

Partner

10/10

Exceptional

06 Feb 2026

Kamila

Everything was great!

Business

8/10

Excellent

13 Oct 2025

Thomas

Clean room / pet friendly

Partner

10/10

Exceptional

18 Jul 2025

Matthieu

Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !

Business Self

10/10

Exceptional

26 May 2025

Peter

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.

Partner

10/10

Exceptional

18 May 2025

Jennifer

This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.

Leisure Self

8/10

Excellent

02 Oct 2024

Uri

👍

Leisure Friends

10/10

Exceptional

17 Aug 2024

Panayiotis

Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.

Partner

10/10

Exceptional

24 Jul 2024

Jennifer

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent

10/10

Exceptional

27 May 2024

Asta

Beatiful hotel

Leisure Family

10/10

Exceptional

10 Apr 2024

Dan

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent

Partner

10/10

Exceptional

21 Sep 2023

Lania

Excellent patio and stay

8/10

Excellent

19 Sep 2023

Lesther

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.

Business

10/10

Exceptional

21 Jul 2022

Marilyn

This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.

Leisure Family

8/10

Excellent

01 May 2022

Siaw

The view by the river Elba was fantastic. The breakfast was excellent.
The property’s furniture was dated. We requested a twin bedded room in one of our 2 rooms at least a couple of months before arrival. The hotel responded by saying they would do their best to accommodate our request. On checking in, we were told our booking did not ask for twin bedded room. We would expect for a 5* hotel, this sort of request was not out of the ordinary. If there was nothing available , then they should have informed us when it was requested at the time or before arrival. The response at the check in desk was disappointing. After waiting for well over 45 minutes, we were eventually given a twin bedded room but in our opinion, we should not have to argue with the check in staff with our request. After all, a 5* hotel should be welcoming whatever it takes and not to cause unease with their guests particularly on the day of arrival. We did not expect this from Hotel Jacob!

Leisure Family

10/10

Exceptional

17 Oct 2021

Michael

Always a wonderful, classic hotel stay. And the hotel Team are wunderbar!

Leisure Self

10/10

Exceptional

05 Sep 2021

Johnny

Very nice location and area.
Great bar.
Restaurant was unfortunately booked. Would be great if one could book a reservation prior to arrival and booking.

Self

10/10

Exceptional

16 Jan 2020

Verified traveler

Staff are top notch! We felt like guests in a home! Thank you!

Business Partner

10/10

Exceptional

27 Sep 2019

Hillary

Great classic hotel

Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!

Business Self

6/10

Pleasant

14 Sep 2019

Rene

A dramatic decline in service.

We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere.
Lack of service staff available also meant you had to wait so long to order drinks in the outside area.
On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.

Partner

8/10

Excellent

30 May 2019

Jason

Great hotel

Great service. Located away from the city but if you are looking for a quiet place - this is it! The Airbus factory is across the river if you like aviation.

8/10

Excellent

17 May 2019

Herbert

Beautiful area, nice walking paths, bit remote from rest of city...

6/10

Pleasant

12 May 2019

Graham

Very disappointing unfortunately.

I was really looking forward to my stay at this hotel. Unfortunately it turned out to be spectacularly unimpressive. It's one of those places that believes it's own publicity but in my view fails to live up to it's own standards. The place is just too fussy. Before arrival I had been sent a voucher promising me a room upgrade. I definitely didn't get that upgrade. I'm not actually sure I even got the room I booked. The room was cold, the pillows were paper thin and the blackout curtains were not even big enough for the window they claimed to black out. Wifi is very poor. Fitness centre is too hot. To reach the room I had to use 3 lifts. Apparently I had a €10 food and beverage voucher at my disposal. The reception staff knocked €3.70 off my bill - the price of a bar of chocolate which according to the room service menu is €4.50. They also tried to bill me for 4 breakfasts when I had in fact eaten none. Yes, the place is comfortable and clean. Yes, the decor is tasteful and well presented, but overall this hotel is severely lacking in charm and comfort. There are very many hotels in the Hamburg area which are far better at giving guests what they want with the minimum of fuss than this hotel seems capable of doing. If you really must choose your pillow from a list including cherry stone, flax, horse hair etc. then be my guest but it's not for me I'm afraid. Me, I just want a medium-firm pillow, and the hotel I am in right now has provided exactly that. Without any pretence.

10/10

Exceptional

12 Apr 2019

Verified traveler

One-off the best hotel in hamburg from service and hospitality

10/10

Exceptional

05 Apr 2019

A380

A great place to stay.
Very scenic location.
Great restaurants.
A bit away from town centre but worth it.
Just beautiful.

Business Partner

10/10

Exceptional

26 Mar 2019

Heitmann

Hotel Jacob in Hamburg deserves truly excellent ratings as the hotel is very unique in any regards. The location, the site and its history, the boutique hotel's concept, its preservation of its culture and traditions and its successful blending towards today's guests expectations are all excellent - what is additionally outstanding is the young staff being extremely motivated, professional and friendly indeed. It is simply a great pleasure being at this hotel and I most definitively developed a true craving to return as soon as possible! It was a pleasure being 5 days at Hotel Jacob thanks to this wonderful and rich place! Thank you. Norbert Heitmann

Friends_and_family Partner

10/10

Exceptional

22 Feb 2019

David

Exceptional service. Made to feel very welcome.

Exceptional service. Made to feel very welcome. Lovely location on the banks of the river. Ferry stop a 15min walk so easy access if visiting Airbus.

10/10

Exceptional

23 Jul 2018

mark

Charming old world

Very old world with excellent decor and comfort. A hotel experience worth having

10/10

Exceptional

16 Jun 2018

Aimee

Enchanting

Divine!!!

10/10

Exceptional

16 Jul 2017

Henrik Krieger

The single best hotel experience ever

Our stay at Louis C Jacob was nothing short of amazing.
We stayed for 1 night with our two little girls, 2 and 5.
The staff was extremely friendly and welcoming. The service was second to none.
Our room had been set up with beds for the girls, a little table with sweets, fruit and water. There were also some toys and the most adorable children bathrobes. Finally, special children’s bath bombs and bubbles bath was arranged in the bathroom room.
My girls had the time of their lives and felt so special and spoiled thanks to the amazing staff.
I can go on as we had a similar experience in the restaurant in the evening but I think it’s clear that Louis C Jacob has my warmest recommendation, both as a couples stay but also if you have brought your children along for the stay.

Family

10/10

Exceptional

12 Jul 2017

Verified traveler

Excellent service, love to stay again!

We stayed for a few days there as a family of four in a suite, it was fantastic in any means, will plan to come back next year for vacation.

10/10

Exceptional

30 May 2017

DS

Upscale hotel with views of the Elbe

Hotel matches Hamburg's upscale persona. Royalty and high powered families have stayed here. Hotel has a lovely terrace overlooking the Elbe as well as two lovely restaurants that serve gourmet food. It is away from the bustle of the city-- nice and quiet. A hotel of choice if your standards are high and you wish to be treated with utmost respect. Modern art that adorns the hallways and some rooms are noteworthy and some are museum quality. They all contribute to the feeling that you are in your own private northern German mansion.

10/10

Exceptional

12 Apr 2017

Gregory

The staff here was amazingly helpful. Rooms were impeccably clean and comfortable. While my work did not afford me time to dine in the hotel, I wish I did have leisure time to enjoy their incredible facilities. Views are amazing! Easy access to walk along the Elbe River is a major plus. Bus #36 stopped steps away from the hotel which made commuting into downtown Hamburg a breeze.

10/10

Exceptional

08 Apr 2017

Verified traveler

Beautiful location and renovated historic hotel!

Staff are fantastic and really made my staff comfortable. The hotel is made up of a few historic properties that were remodeled and turned into a really nice place. My only complaint would be the chairs in the room were period but not terribly comfortable. All else was truly a class act. If you don't want to pay $35 for breakfast, there's a nice little bakery a block up the street.

8/10

Excellent

20 Dec 2016

Rene

This is our 6th stay at Jacob...we still love coming here and eating at the Michelin 2star restaurant... A little dissapointed that we couldn't check in until 5pm but were given a free drink for our inconvenience... Note; wifi very week throughout the hotel.

Partner

10/10

Exceptional

03 Oct 2016

Misty

Beautiful! My favorite hotel in all of Germany!

Partner

10/10

Exceptional

19 Aug 2016

Christian

Fantastic Stay

Fantastic hotel, great staff, SUPER service, great food, will be back

Family

10/10

Exceptional

30 Jun 2016

Layla

Best hotel I've stayed in for a long time!

We had a wonderful stay in this hotel, in fact one of the best stays in a hotel. It is an old, historic hotel with big rooms, a beautiful bathroom and dressing area. The service was fantastic, everyone was friendly and attentive. We have a young baby and they added little touches to the room that made us feel very special - a soft toy, toiletries and dressing gown. They helped get breakfast and milk organised for us, and I just felt like there was nothing that was too much and everything with a smile. I have already emailed the hotel directly thanking them for their hospitality. It really put my faith back into customer service and felt like there was a lot of pride in the team to deliver a wonderful service and ensure our stay was an exceptional one - which it was.

Family

10/10

Exceptional

23 Jan 2016

Verified traveler

Great Hotel by River Elbe.

Hotel Louis C. Jacob in Hamburg was one of the most luxurious hotels I have stayed in. It felt good! The breakfast buffet - so full of fresh imaginative savoury and sweet foods - looked and tasted first class. Public rooms were comfortable and attractive. My room had plenty of delightful individual features in furnishing and decor.

10/10

Exceptional

15 Aug 2015

john

The staff are very well trained and give exceptional customer service! The ambiance of the hotel is very special and you feel very pampered. The spa was amazing. The neighbourhood is great for walking and the seawall is right there for walking or biking. I highly recommend the Louis C Jacob!

Partner

10/10

Exceptional

15 Sep 2014

Tim Johnson

One of the best hotels in Hamburg and in Europe

The Louis Jacob maintains a level of service not often seen in hotels around the world anymore. The staff is wonderful, the hotel itself is beautiful and understated and the hotel's location is the best in Hamburg. I'm very happy to return to this hotel when the opportunity presents itself. Not inexpensive, but wonderful value for money.

10/10

Exceptional

20 Aug 2014

Adil Alzarooni

Exceptionally Responsible Hotel

One of the hotel staff made a mistake and lost my rented car keys which led to a chain of difficult events (missing a ferry, loosing nights at hotels...etc). The hotel took responsibility and went beyond the average to fix everything and compensate me for the inconvenience happened. they went beyond my expectations. i travel on monthly basis and visited the majority of this world. it is a hotel that earned my respect.

10/10

Exceptional

13 Sep 2013

Mahone

Personalising one's stay

Can't wait to stay there again. I made a request from room service as I wasn't feeling well, and they responded quickly and perfectly. All staff used my name during my stay, making me feel very comfortable and at home.

10/10

Exceptional

09 Aug 2013

Timothy

Stunning hotel, near to restaurants, bakeries, etc

Had an excellent experience, the restaurants in the hotel were very good, the staff were courteous, the rooms were perfect.

10/10

Exceptional

15 Apr 2013

Fifib

Fantastic hotel

Great service- greeted nicely and shown around the communal areas of the hotel. Very accomodating to requests for de-caf coffee and other small things.Room was impeccably clean and a nice turn down service at about 6pm.

10/10

Exceptional

29 Nov 2012

Dr Said Mokhtarzadeh

Exceptional Service

Exceptional Service !

8/10

Excellent

12 Nov 2012

Verified traveler

Nice but far from the action

Great place to stay. Nice rooms and great service. But the hotel is kind of in the middle of nowhere. Most things are a 15 minute cab ride away from the hotel. If you do not want to eat at the hotels restaurant, you will have to walk to the little village nearby and a lot of the places close early.

8/10

Excellent

28 Jun 2012

von Boehmer

Excellent service but location a bit cumbersome.

10/10

Exceptional

07 Jun 2012

Terri

Louis C Jacobs hotel

This was a great find! We loved the restaurants in this hotel. Two of the best meals we had on our trip. Pricey but made for a very special trip. The rooms are large and comfortable. Staff is impecable.

Partner

10/10

Exceptional

03 May 2012

Verified traveler

Mr. D

I like to stay at Jacob hotel. Nice rooms, perfect view, excellent place

10/10

Exceptional

21 Feb 2012

The Nielsen

Exellent Hotel!

3 nights spent at this amazing hotel! We are allready looking for our next trip down there! Dining is worldclass, Service is worldclass, rooms is worldclass and we are coming back!
Nothing bad to say!

10/10

Exceptional

29 Jan 2011

Philip

Top class in every respect

The Louis Jacob hotelk is top class. I stayed there for only one night on a business trip in Hamburg, and I wished I could have stayed for longer. This is a much better hotel than the Hyatt which I bokked for the rest of my trip. The service wa impeccable from the moment I set foot in the recception. The room itself was fairly traditional, but quite large with a well equiped bathroom. The only negative ppoint was a fairly old, small TV - its needs updating with a modern flat screen - but as I don't watch TV in hotel rooms, this was not a problem. I imagine the more expensive rooms have a view over the river, but my room was in the annex accross the road, not the most convenient if it is raining.

I ate in the Jacob bistro which was buzzing with a great atmosphere, an interesting short menu and pretty good value for money and again the service was brilliant.

Breakfast was as good as it gets (not cheap though), withoiut quite the range of choice that some of the bigger hotels offfer, but with high quality items and nothing was too much trouble.

I would recomend this hotel to anyone who does not need to be right at the centre of Hamburg. And for a romantic break it woould be excellent.

10/10

Exceptional

11 Aug 2010

Pat B.

Perfection

This was our second stay at this lovely hotel. The staff is very friendly and speak fluent English. No request is too small or too large. They will take care of it. The hotel is located away from the center of town in a beautiful up-scale residential area. There is a bus stop in front of the hotel. We had a car and there was underground parking for it. Excellent food. A wonderful hotel.

Partner

8/10

Excellent

15 Jul 2009

John

Best Location in Hamburg

I have visited Hamburg several times as it is my corporate HQ for the last 11 years. I rarely have the chance to stay in such a nice hotel and due to expedia, got to stay at a good value. The hotel is situated right on the water, so if the weather is nice, which it was during my visit, it can be one of the most relaxing places to be. The staff go out of their way to assist and ensure that the stay is most memorable. The restaurant was one of the best meals that I have had anywhere in the world, and more impressive was that I was in a group at the dinner, so they managed to accomplish this to a large party.

10/10

Exceptional

20 Jun 2026

Fredrik

Mycket trevligt hotel med riktigt bra mat!

6/10

Pleasant

09 Jun 2026

Tina

Die Lage ist traumhaft, ebenso die Lindenterasse. Der Service dort

8/10

Excellent

29 May 2026

Birgitta

Detta är ett 5-stjärnigt hotell som vi gett 4 stjärnor pga dålig service i bardelen.
Hotellet i övrigt är toppklass med fina, rena och tysta rum, bra garage (som man tar 30€ för) och en restaurang bland de 5 bästa i Hamburg. Denna kvällen ville vi dock bara ha något lätt att äta, så det blev på barterrassen.
Underbemannad och därför extremt långsam och ouppmärksam service.
Detta har vi framfört direkt till ledningen så vi hoppas på bättre nästa gång vi besöker.

Partner

10/10

Exceptional

18 May 2026

Katinka

Ein Traditionshotel mit tollem Service und einem besonderen Charme. Wunderschöne Lage direkt an der Elbe. Die Lindenterrasse bietet eine
fantastische Aussicht. Das Frühstück bietet eine gute Auswahl und ist sehr lecker. Der Service an der Rezeption und beim Frühstück ist freundlich und hilfsbereit. Auch bei meinem dritten Besuch habe ich mich sehr wohl gefühlt und freue mich schon auf den nächsten Aufenthalt.

Friends

6/10

Pleasant

17 May 2026

Anna

Wir waren Gast im Hotel im Rahmen einer Hochzeit. Leider wurde auf unsere E-Mail hinsichtlich einer Buchung über das Kontigent der Hochzeitsgesellschaft nicht reagiert. Auch auf telefonischen Rückfrage keine Reaktion, sodass wir letztlich via Expedia gebucht haben.
Das Hotel ist gepflegt, das Personal bemüht, aber leider lief es nicht ganz so rund. Beim Frühstück wurden wir außerhalb der Gesellschaft platziert, obwohl wir bei Check In extra darauf hingewiesen haben, dass wir zur Gesellschaft gehören.

Partner

8/10

Excellent

06 May 2026

Kenneth

Very friendly cleaning and reception staff.
Restaurant and bar team was friendly and well meaning but inexperienced

Partner

10/10

Exceptional

02 May 2026

Jonas

Absolutely amazing hotel

10/10

Exceptional

18 Apr 2026

Anni

Fantastisk dejlig roligt hotel og område. Nemt at komme ind til centrum m.m. med bus/tog. Skøn udsigt fra restauranten lige ned til Elben. God detalje med gangtunnel under vejen fra den ene del af hotellet til den anden. Dejlig morgenmad og god service.
Virkelig et besøg værd!

Partner

10/10

Exceptional

15 Mar 2026

Kati

Classe et élégant

Partner

10/10

Exceptional

10 Mar 2026

Martin

Sehr gepflegte und freundliche Unterkunft mit excelenter Küche und hervorragendem Service

Friends

10/10

Exceptional

06 Mar 2026

Birgitta

Väldigt snyggt o proffsigt hotell, alldeles vid kanten av floden Elbe.
Bra garage under den nya delen av hotellet.
Fantastisk frukost och Michelin restaurang som dock inte är öppen alla kvällar. Då kan man som vi gjorde gå över gatan och äta på Klein Jacob

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Mirela

Trümmerhaft!!

4/10

Poor

21 Dec 2025

Laetitia

Das Zimmer war leider ziemlich in die Jahre gekommen.. Steckdose am Bett ging nicht, im Bad standen die Lampenverkleidungen mitten im Raum. Das Zimmer war nicht sauber und wenn das Zimmer mit Terrasse pro Nacht deutlich mehr kostet, erwarte ich dort zumindestens eine Sitzmöglichkeit.
Alles in Allem preislich nicht wirklich im Verhältnis zur Leistung.

Leisure Partner

6/10

Pleasant

02 Dec 2025

Dennis

The room was very clean and in good condition.
But it was too cool. Asked for the heating to be turned up - twice, but nothing happened.
The bar staff was very just cleaning and dusting so they totally forgot the guests.
Once you order a drink and you finally get they never come back

Partner

10/10

Exceptional

04 Nov 2025

Antti

Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast

Business

10/10

Exceptional

18 Oct 2025

Morten

Parkering let
Morgenmaden var super

Partner

10/10

Exceptional

27 Aug 2025

Herbert

vwery good Location

10/10

Exceptional

01 Aug 2025

Heiner

Bestes Hotel in HH!

Partner

6/10

Pleasant

24 Jul 2025

Arne

Ikke 5 stjerner

Mangelfuld service hos personalet i receptionen

Partner

10/10

Exceptional

02 Jun 2025

Katinka

Wunderschönes Hotel direkt an der Elbe. Das Personal ist freundlich, hilfsbereit und zuvorkommend. Die Zimmer sind geräumig und bieten ausreichend Stauraum. Beim Frühstück bleiben keine Wünsche offen. Ich komme sehr gerne wieder vorbei.

Friends

10/10

Exceptional

24 May 2025

Annette

Just perfect, as usual❤️

Leisure Partner

10/10

Exceptional

12 May 2025

Christiane

Das Hotel liegt ca. 25 min mit der S-Bahn vom Stadtkern entfernt, mit dem Taxi zum Altona Cruise Center 15 min. Das Hotelpersonal war überaus hilfsbereit, service orientiert und sehr freundlich. Auf dem Zimmer war eine handschriftliche Begrüßung, wir haben uns sehr gut aufgehoben gefühlt. Das Zimmer war sehr großzügig, sauber, stilvoll. Absolute Weiterempfehlung für Gäste, die nicht mitten in der Stadt wohnen möchten und Stadtvilla einem großen, modernen Komplex vorziehen.

Business_and_leisure Friends

8/10

Excellent

27 Apr 2025

Maja

Dejligt sted

Dejligt ophold. Gode restauranter. Personale meget service mindes og imødekommende.

Partner

2/10

Poor

01 Apr 2025

Sassan Philipp

Stets unfreundlicher Empfang, fehlende Hospitality Kultur

10/10

Exceptional

22 Mar 2025

Peter

Angenehmer Aufenthalt und sehr zuvorkommende Mitarbeiter.

6/10

Pleasant

06 Mar 2025

Sassan Philipp

Das Hotel ist in die Jahre gekommen und benötigt dringend eine Auffrischung. Beispiel: Nach dreimaliger Reklamation von Abflussgerüchen zu drei unterschiedlichen Terminen wurde das Zimmer 218 für eine technische Instandsetzung gesperrt. Beim vierten Mal wurde das Zimmer 118 zugeteilt, mit dem gleichen Problem. Reaktion hier : keine!

Business

10/10

Exceptional

05 Mar 2025

Claudia

Durch die traumhafte Lage, das freundliche Personal, die geschmackvoll eingerichteten Zimmer und die gute Organisation war der Aufenthalt Balsam für die Seele.

Leisure Self

10/10

Exceptional

02 Mar 2025

Anne Mette

Helt fantastisk hotel lige ved floden i smukke omgivelser, med meget venligt og imødekommende personale og lækre store værelser. Vi fik tilbudt en opgrade til suiten med vores hund og søn. Vi kommer helt sikkert tilbage.

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Luis Valentino Ettore

Sehr schönes Hotel.
Alles super und das Reinigungspersonal ist top.

Leisure Partner

10/10

Exceptional

30 Jan 2025

Gernot

Wird höchsten Ansprüchen gerecht

Business_and_leisure Partner

10/10

Exceptional

27 Jan 2025

Turhan

Alles bestens. Lage, Kompfort, Personal

Business

10/10

Exceptional

25 Jan 2025

Eva Rabing Brix

Super dejligt og søde og hjælpsomme personaler.

Partner

10/10

Exceptional

24 Nov 2024

Jostein

Nydelig hotel!

Nydelig hotel med perfekt beliggenhet ved Elbe. Alle ansatte ga oss topp service. Ekstra bonus at de har sigarrom. Vi kommer tilbake!

Friends_and_family Friends

10/10

Exceptional

11 Nov 2024

Klaus-Jürgen

Wunderbarer Ort um Abzuschalten und zu genießen.

10/10

Exceptional

03 Nov 2024

Peter

Eigentlich eine Institution und ein alt ehrwürdiges, gediegenes Hotel aber bzgl. der Gäste hatten wir den Eindruck dass hier der Rewe Konzern als Inhaber Pauschaltouristen vor den Schiffsreisen einquartiert.
Auch der Service bzw. das Personal war mal geschulter und freundlicher- Corona hat wohl auch hier seine Spuren hinterlassen…-. Ansonsten das Hotel und die Lage einmalig, ebenso die Sweet die wir als Familie mal wieder hatten. Wir hoffen, dass es irgendwann wieder wie früher wird.

Friends_and_family Family

10/10

Exceptional

26 Oct 2024

Jacqueline

Wir hatten einen wunderbaren Aufenthalt! Super liebes und gutes Personal! Tolle Speisen!
Leider hat unser Zimmer etwas unangenehm gerochen- schätze dass das der Abfluss im Badezimmer war… etwas schade! Sonst ein sehr großzügiges schönes zimmer! Wir kommen definitiv wieder

Leisure Family_with_children

6/10

Pleasant

23 Oct 2024

Thorbjørn

Receptionen er en katastrofe

Fremragende hotel med super beliggenhed. Personale meget, meget venlig og hjælpsom - MEN - receptionen er en katastrofe. Lange ventetider, computeren virker ikke, printer uden funktion, ingen forbindelse til internettet og, og, og. I skrivende stund venter jeg fortsat på en mail, trods to rykkere sker der intet.

Business

2/10

Poor

16 Oct 2024

Loan

In connection with our autumn holiday, we decided to spend an extra night away from the center of Hamburg to enjoy some peace and quiet.

Hotel Louis C. Jacob seemed to have a similar standard to hotels we like, such as Fraser Suites Hamburg, Steigenberger Hamburg, Marriott Hamburg, Privathotel lindtner hamburg, SIDE Hotel, etc.

It is a dog-friendly hotel, so it came as a disappointment when we were first shown to a table in the restaurant for dinner, only to be asked to leave two minutes later because dogs are not allowed in the restaurant. We always travel with our little 5 kg Bichon Frise, who always sits quietly in a bag at restaurants. Since Hotel Louis C. Jacob is advertised as dog-friendly, we were shocked by such a negative and disappointing experience.

Our room (No. 55) was very close to the road, and we could hear all the traffic noise, which made it impossible to sleep. At 7:30 in the morning, construction and road work began. We hadn’t slept at all during the night and couldn’t get any rest in the morning either.

It was a poor decision to choose this hotel. It was the most disappointing experience we’ve ever had in Hamburg.

We will check out as soon as possible to find a breakfast place that is nice and friendly for both pets and humans in Hamburg.

Business_and_leisure Pet

6/10

Pleasant

11 Oct 2024

René

Old Hotel it’s not a five star hotel don’t I don’t come again

Business

4/10

Poor

02 Oct 2024

Anne

Mein Zimmer war sehr laut und zur Straße hinaus. Die Einrichtung ist in die Jahre gekommen aber sehr gepflegt. Das Personal war freundlich und hilfsbereit.

Business

10/10

Exceptional

29 Sep 2024

thomas

Et fantastisk hotel med meget god service

10/10

Exceptional

22 Sep 2024

Marc

Stilvolles Hotel

Nettes unaufgeregtes Hotel mit Stil und gutem Service, gutem Frühstück und wenn man will kann man exzellentes Abendessen mit super Weinen bekommen.

Partner

10/10

Exceptional

21 Sep 2024

Karsten

Traditionshaus was aber sehr edel ist kann man uneingeschrenkt empfehlen

Leisure Pet

10/10

Exceptional

21 Sep 2024

Annette

Mal wieder ein Traum in jeder Beziehung, egal ob Personal, das Zimmer, das Essen, die kleinen Aufmerksamkeiten, die Lage. Einfach wundervoll! Besonders hervorzuheben die Kunstsammlung des Hotels, die nicht nur im öffentlichen Bereich des Hotels zu finden ist, sondern auch auf den Zimmern, wirklich einzigartig!

Leisure Partner