Name: Sultan Tughra Hotel
Address: Sultanahmet Mah. Keresteci Hakkı, 17, Istanbul, TR

10/10

Exceptional

25 Jul 2026

Anna

Clean, nice room with loft, kids like it very much. Very good breakfast and nice staff. In walking distance to important tourist attractions.

10/10

Exceptional

19 Jul 2026

Maimaiti

The stuff was good and breakfast was nice

10/10

Exceptional

06 Jul 2026

Vladimir

Great stay. Awesome staff. Thank you!

Self

8/10

Excellent

05 Jul 2026

Steve

Very adequate accommodation, but all you need for a short trip.
The staff were excellent and couldn't do enough to help
Thank you very much .

Very central to everywhere you to go

Partner

8/10

Excellent

17 Jun 2026

Rosena

We had a lovely stay at this hotel. The breakfast was delicious, and the staff were all so friendly and helpful. Thank you for making my mum’s and my stay so special. We really appreciated your hospitality and how close all the tourist attractions were!

Family

10/10

Exceptional

09 Jun 2026

Sandra

Great little hotel tucked into a sidestreet a few blocks from the Bosphorus River, Staff was super helpful and rooms were quirky and cool! A/C worked great and there was a Turkish breakfast buffet in the morning. I would stay there again next time we were in the area.

Family

8/10

Excellent

07 Jun 2026

Awais

This hotel is well located in an area where all the famous mosques are nearby and the beach is within walking distance. The hotel staff are lovely and helpful.

Partner

2/10

Poor

01 Jun 2026

ARASH

🚨 deceptive pictures 🚨
Rooms are super tiny, we barely can open our suitcase. Our room was in the basement with no information at the booking. They are some rooms in the lobby just next to the reception desk. Breakfast was the lowest quality with no options, omelet and egg were cooked in advance and serve completely cold.
People in reception are kind, helpful and nice but obviously not trained and educated yo work at the 4-starts !!! Hotel.
Bottom line this is 2 start place. In good location to visit historic part and lots of Ottoman decorations.

8/10

Excellent

29 May 2026

Charlene

Lovely room and very pleasant staff

10/10

Exceptional

16 May 2026

Gregory

The room was adequate. Lots of mirrors. The bathroom was ok. The staff were exceptional. The breakfast was good the lady that served was extremely nice and gave us Turkish coffee everyday. The location was also very good with a nice little restaurant across the street for dinner.

10/10

Exceptional

05 May 2026

Zaileth

Lively place in the heart of downtown. It’s old but well maintained. Personnel is lovely and super nice

Partner

4/10

Poor

15 Apr 2026

Kamla

Terrible breakfast ,no elevator, poor food choices , we couldn’t use the jacuzzi because of the sewage smell coming out the water.Overall a terrible experience.

Partner

10/10

Exceptional

07 Apr 2026

Olga

We had great stay at Sultan Tughra Hotel. The staff went above and beyond to make our stay awsome. It was on a quiet street, with shops and restaurants right around the corner.

10/10

Exceptional

31 Mar 2026

JOEL

The staff was so kind and helpful. A fresh, hot breakfast made just for you every morning. The place is decorated like a sultan’s fancy place and it is located within walking distance of all the great sights. You will not go wrong booking here.

8/10

Excellent

29 Mar 2026

GIORGOS

Very clean room good breakfast and helpful staff

Self

10/10

Exceptional

27 Feb 2026

Selas

Best place to stay like a Sultan close to all the amenities Great friendly staff

Self

10/10

Exceptional

12 Feb 2026

Jhonnatan

Excelente servicio buena ubicación limpio great staff

Business_and_leisure Partner

6/10

Pleasant

30 Jan 2026

Christele

Breakfast was nothing special and could be improved. Different styles of bread ( white/brown) ,pastries ( croissant...) more type of cereals and better juices

Leisure Partner

10/10

Exceptional

19 Jan 2026

Amir Hossein

⭐⭐⭐⭐⭐ Wonderful, peaceful stay in the historic heart of Istanbul

We had a truly lovely stay at Sultan Tughra Hotel.
From the moment we arrived, the staff were exceptionally kind, warm, and genuinely welcoming — you immediately feel at ease.

The hotel is located in a quiet, historic neighborhood, just a few minutes’ walk from Hagia Sophia and the Blue Mosque.
Nearby, you can also easily reach Topkapi Palace, Basilica Cistern, Gulhane Park, and enjoy long walks toward the Sea of Marmara.

This makes the hotel an ideal choice for travelers who want to explore Istanbul on foot — walking one or two historical sites each day through peaceful, beautiful backstreets, without rush or crowds.

What made the stay even more special was the atmosphere: the sound of seagulls, fresh winter air, and scenic walks near the waterfront — a perfect blend of calm and history.

Our room was clean, cozy, and very comfortable. The bathroom stood out in particular, with strong hot water pressure and perfect temperature, which is such a relief during winter travel.

The hotel felt peaceful and respectful. We noticed well-mannered German and African couples staying there as well, and the overall silence and serenity made it ideal for rest.

Thank you to Hotels.com for making this smooth booking possible, and special thanks to the wonderful team at Sultan Tughra Hotel for creating such a warm and memorable experience.
We would happily stay here again

Business Friends

8/10

Excellent

19 Nov 2025

LIVIU

Everyone is nice

Leisure Self

10/10

Exceptional

22 Oct 2025

JOSE

The staff, rooms, and location are excellent.

Leisure Self

10/10

Exceptional

21 Oct 2025

youssef

Very good hotel

8/10

Excellent

12 Oct 2025

Raymond

Loved the decor and the staff were extremely helpful.
Great location, close the Blue Mosque, Grand Palace and Grand Bazaar.

10/10

Exceptional

01 Oct 2025

BAHAR

I really liked the staff members as they provided the best customer service. Location was perfect near all attractions, but breakfast could be way better and for Turkey they could have better quality for food and coffee.

Leisure Family

10/10

Exceptional

29 Sep 2025

Alexander

Absolutely LOVED the people that worked there! The room was comfortable & honestly ornate to the point of being comical. I loved it! My gosh, that food for breakfast was outstanding, too!

Self

2/10

Poor

14 Sep 2025

Dilpreet

AVOID THIS IS NOT A 4 STAR HOTEL!!! Checked out early it was so bad.

This is a 1/2 star hotel at best, extremely disappointed with our experience here never had to deal with a missold holiday property. Please read most recent reviews it is an outdated property with rude staff and lack of amenities. Never have I ever checked out of a hotel early because of how unhygienic and unimpressed I was with the difference between what is advertised on the websites vs how outdated the hotel actually is.
Short reasons why:
- Unpleasant rooms and bathrooms that are unkempt
- Brown splashes on the ceiling above where you sleep
- Dirty walls
- Rusted bathroom metallurgy
- Broken mirror
- A hairdryer that is from 2005 that has a filament that heats up red when used and has to turn itself off every 5 minutes to cool down
- Bathroom hooks are swivelling when you hang something on them
- You could turn the bathroom tap 360 degrees because it was so ill fitted/ready to come off entirely - Wallpaper coming off the walls
- Worn out sofa in the room
- Mezzanine floor is only 1 metre in height such that the bed is actually just a mattress on the floor, we bumped our heads every time we got up
- No kettle, cups or spoons provided in the rooms
- Outdated
- Rude staff - we were told upon asking for some cups (because maybe they weren't provided in the room in the first place) and a butter knife that we were asking for 'too much'
- - Asked where we are 'originally from' when asking for milky tea.

Leisure Family

2/10

Poor

05 Sep 2025

Alberto Jose

Avoid - dirty and dated hotel

Very dated and dirty hotel, AVOID

Partner

8/10

Excellent

29 Oct 2024

sharif mohammad minhajul

The location is excellent, with all the main attractions within walking distance—and to top it off, the beach is just around the corner.

Leisure Partner

8/10

Excellent

15 Aug 2024

Daniel

It's all good but the room is too small for us.

Friends_and_family Family

10/10

Exceptional

13 Jun 2024

Dzianis

On a quiet street, walking distance to major attractions and the sea broadwalk.
Reasonably priced. Its an old boutique hotel, rooms are small but clean, staff is friendly, decent breakfast custom omlets and coffees. We used card to keep ac running during our stay.

Leisure Family_with_children

2/10

Poor

01 May 2024

Ian

The pics look good… but the fitout is 10 yrs old.., everything is wonky wobbly… they moved me to another hotel on first night because there was an electyproblen… then I checked in and discovered the problems… I requested a refund and they agreed but haven’t done it yet….,disaster!

10/10

Exceptional

07 Apr 2024

Sergey

Great location.

Leisure Family

10/10

Exceptional

11 Mar 2024

Tebba

Very nice. The staff were all very very nice and pleasant and helpful. Breakfast was really good

Leisure Self

10/10

Exceptional

27 Feb 2024

Iryna

Beautiful hotel with a very authentic touch.

I missed my flight to Minsk and had to stay overnight at Istanbul. I booked this hotel last minute from the airport without much research and never regretted. They made me feel very welcome even though I was a solo traveller, signed me up for an awesome dinner on a boat (I definitely needed it after two flights).

Next day I was able to walk around the city for a little bit because the hotel is 7 mins walking distance from the Blue Mosque. The breakfast at the hotel was absolutely delicious. The rooms are very clean and you feel like a royalty staying at this hotel. Highly recommend.

Self

10/10

Exceptional

05 Feb 2024

Bret

Very Nice

Nice place to stay while in Istanbul. Very close to the boardwalk outside the busy city, on a quiet street.

Close enough to walk to absolutely everything and far enough away to escape the chaos that is Istanbul.

Really enjoyed the breakfast and the tea and coffee, lots of recommendations on places and things to see.

The one thing is the rooms are small, but there is a closet to put stuff, and they are cozy.

Partner

10/10

Exceptional

27 Aug 2023

Arthur

Great little hotel in the heart of Istanbul, all within a walking distance. Fantastic service, we even had breakfast included in the price. Room was bit smaller than expected btu all basic ameneties worked. Call the hotel direct for a better deal.

Leisure Family

10/10

Exceptional

08 Aug 2023

Mark

Lovely little hotel in the heart of the old town

The over-the-top opulence of the hotel is very much a matter of taste - we thought it a perfect fit for the old town! A little worn at the edges, but it's a lovely place, with very helpful and attentive staff and a massive breakfast

Partner

10/10

Exceptional

02 Aug 2023

Jahangir

Beautiful hotel that is also near everthing worth seeing in Istanbul. The staf is kind, and incredibly helpful. Highly recommend this place!

Leisure Self

4/10

Poor

23 Jul 2023

Hassan

This place only looks good in picture, really small rooms,

10/10

Exceptional

08 Jul 2023

Svetlana

I was good experience. I feel as I am at home.every morning I had a good breakfast. At from desk guys were helpful and they gave me some good advises. Some tips. Never-never take a transportation from hotel. Only Take a yellow taxi.

10/10

Exceptional

26 Jun 2023

Ranjani

Location is great and reception staff very friendly

10/10

Exceptional

03 Jun 2023

kevin

We enjoyed the hotel and staff very much. If you want a boutique hotel that is designed in the Turkish style, you’ll love it. Orhan was top notch and helped us around the hotel, talking about the city, and is connected throughout the city. The hotel also coordinated our round trip airport transfers.

6/10

Pleasant

13 May 2023

Verified traveler

The room was so small. The front desk wanted more money. The design was not comfortable. Location was good but we will not stay there again.

Partner

6/10

Pleasant

14 Apr 2023

Clinton

The location in Istanbul was unbeatable. Truly amazing; however, the hotel was average. It wasn’t as clean as I would have liked and it was a bit dated. Also, we were placed in the bottom section of rooms which only had a very small window, so no sunlight. Also, during the night there were kids playing until 2am which kept us awake. It was a bit frustrating. Lastly, the breakfast was good and the staff were awesome.

Leisure Partner

10/10

Exceptional

12 Feb 2023

Shing Bun

The staffs there are nice and helpful. They helped me to book different tours and activists around Istanbul. They also helped me to arrange transportation to the airport. The room is nice and elegant. The location is quite convenient and walkable to some of the major tourist attractions in Istanbul.

Leisure Self

10/10

Exceptional

12 Feb 2023

Shing Bun

Good and warm services from the staff. They helped me book different tours and events. Also, they assisted me to travel around Istanbul and the whole Turkiye. The room’s decoration is nice and elongate. The location of the hotel is quite near the plaza containing the Blue Mosque and Hagia Sophia.

Leisure Self

10/10

Exceptional

07 Feb 2023

komla

The location was perfect about 10mins walk max from the blue mosque, topkapi palace n Hagia sofia 5mins away from Arasta Bazar. Lots of places to eat out.
The rooms were very differently decorated ottoman style. The staff Emre, Orhan and Hurside were totally amazing. They were amazing, nothing was too much for them.

Leisure Partner

10/10

Exceptional

28 Jan 2023

HINA

The staff was exceptionally helpful and friendly. They went above and beyond to make sure that our stay was a good one.
The Buffay breakfast was a lot of fun specially, for the kids they get to order their own kind of omelette
It’s a small boutique hotel with a very traditional feel. It is close to everything. I love the old style roads leading up to the hotel.

Leisure Family

10/10

Exceptional

12 Jan 2023

Heba

Amazing hotel

We loved the rooms it was clean , staff were very friendly and helpful , breakfast was really good as well , we would
Definitely stay there again

Friends_and_family Family

10/10

Exceptional

02 Jan 2023

Nohora

We had the most wonderful time at the hotel. Each one in their staff were very attentive and they made me feel welcomed at the hotel. They were warm and friendly and they were always ready to assist with guidance and suggestions to visit the best sites and restaurants in town. I recommend this place highly as it is safe, it is clean, and super close to historic sites. The staff made me feel like I was part of their family.Their hospitality went above and beyond my expectations making my trip to Turkey a great and enjoyable adventure. We will definitely go back to this hotel. Sincerely
Two female world travelers

Leisure Partner

10/10

Exceptional

01 Jan 2023

Anne

Charming hotel with wonderful staff

We stayed at the Sultan Tughra Hotel for 5 nights. The hotel staff are very helpful and the service is amazing. When we are back the manager Yildiz often serves us hot tea. Yildiz has done the above and beyond to help out when I need some help with the Turkish Airline.

I will definitely stay in this charming, old-world mansion again.

Anne

Friends_and_family Family

8/10

Excellent

25 Dec 2022

Moe

Serviced by the best staff in a long while

Leisure Partner

10/10

Exceptional

21 Dec 2022

Yiqi

Highly recommend

The staff on daily shift is very very friendly and welcoming, always willing to help and give advice on our travel plan. Made coffee and cake upon arrival. The rooms are geogerious though amenity a bit worn out. We really enjoyed our stay here. Highly recommend

Partner

2/10

Poor

12 Dec 2022

Kaddour

The photos on the Expedia site and Google are misleading, the rooms are so small two people struggle to fit in the room the room they gave us was underground with no windows no fresh air and the hotel had a very bad odour all around the bathroom facilities are disgusting and no employee speaks english so communication is impossible. I had booked for 4 nights and literally 5 minutes after check in had to leave the property it’s not fit to be a hotel and trying to get a refund you get sent from the hotel to Expedia and back 100 times and the hotel refuses to give the money back even though we were there for 5 minutes.Please think very carefully about wasting your money in this hotel the condition is very very poor and you will regret it.

Leisure Partner

6/10

Pleasant

28 Nov 2022

Andrea

The room is the downstairs part of the hotel and it felt a bit cramped and claustrophobic. The small breakfast area was

Self

8/10

Excellent

18 Nov 2022

Verified traveler

The staff at Sultan Tughra went above and beyond during our stay to make us feel comfortable in Istanbul. We had to check out early for our flight to Kayseri and they arranged breakfast for us at 5 am. We have never experienced such kind of service before. Thank you.

Friends_and_family Family

10/10

Exceptional

31 Aug 2022

Sif

A wonderful place to stay in ☺️

Business_and_leisure Family

8/10

Excellent

09 Aug 2022

Amjad

The staff of this property is most hospitable and welcoming. We have enjoyed the stay. The room are much smaller than they appear in pictures but cozily accommodated 2-persons per bed. This is a \"boutique\" hotel as they describe it. Breakfast is served daily. The location is perfect wand walkable to the historic sites, with many dining options within a walking distance. We had an issue that A/C was not available for the duration of our 2-weeks stay, we think that they should have compensated the guest for the missing A/C, but other than this isuue, the stay was pleasant.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2022

peter

friendly

Leisure Self

10/10

Exceptional

19 Apr 2022

Verified traveler

It’s a hotel that is made to feel like the Ottomans.
It’s not a ritz Carleton but it’s not trying to be. It’s staff are very very helpful and get to know you and try and give you tips.
The breakfast is good and you can get coffee or tea any time of day or night.
I would highly recommend. If you are here, you are within walking distance to every major site.

Leisure Family

10/10

Exceptional

11 Feb 2022

Yousuf

Great

This hotel was neat and clean located in a convenient location. There's a sweet helpful lady \"Yildiz\" who's very cooperative and accommodating person. Very very helpful and would explain anything you would ask in English.

Partner

2/10

Poor

25 Nov 2021

Mirwais

Trouble

10/10

Exceptional

14 Oct 2021

Antony

Property was very palatial and very clean and tidy.

Leisure Partner

10/10

Exceptional

13 Sep 2021

Yevgeniya

Cozy hotel with very friendly and accommodating staff!

Leisure Family

10/10

Exceptional

14 Apr 2021

Verified traveler

Manager off the hotel was very polite and helpful with oll the request, always asking if everything was ok and if is posebel to duing better. I have stay for 4 days the hotel is on the quiet and very clean was a lovely experience i will stay with pleasure for next holiday i recommend

Leisure Family_with_children

8/10

Excellent

03 Feb 2021

Verified traveler

Good hotels

A good location, but economy room is in the basement.
Average hotel for a short trip

Friends_and_family Family

6/10

Pleasant

26 Jan 2021

Verified traveler

Okay

Room was much smaller than I realized. Bathroom smelled bad.

Self

10/10

Exceptional

24 Jan 2021

Nasir

Friendly staff, Excellent service, clean and fresh beds. I am highly recommending.

Friends_and_family Partner

8/10

Excellent

15 Jan 2021

Verified traveler

A nice and cozy place

The staff were very helpful. The location is alright. The room was clean. The only disadvantage was that we were able to hear people talking in the lobby even on the floor above. I believe it was a good stay for the price.

Business

10/10

Exceptional

04 Jan 2021

Verified traveler

Excellent location, great hospitality, cost effective and wonderful breakfast.

10/10

Exceptional

12 Dec 2020

Mila

Nice hotel, pleasant stay, helpful staff. The manager was very friendly and helpful! Very happy with our overall experience.

Leisure Family

10/10

Exceptional

01 Dec 2020

Esin

Dream city

Clean and nice hotel specially its location ! Its amazing easy to access to old city of Istanbul

Self

10/10

Exceptional

14 Nov 2020

samir

The room is too small i was disappointed when i arrived but the location is very good. The hotel is in a historical area, u can reach out all the famous places of the city. The services were pretty good.

Partner

10/10

Exceptional

27 Oct 2020

Bogdan

Excellent hotel.

Business Friends

6/10

Pleasant

26 Sep 2020

Hamid

ok

Staff were good and welcoming, Apart from that the carpet unpleasant with stains, air con was not working, the room was very small, staff kindly moved me to another room next day. I was surprised I got charged £8 for the bar while I only used it for drinking water that was available in fridge only.

Self

10/10

Exceptional

24 Sep 2020

Verified traveler

Excellent service.

Very cozy hotel and have a 140 years age. Excellent service ever and feeling like at home.

Business Friends

10/10

Exceptional

16 Sep 2020

Salim

Very friendly staff, a good location, quiet, unique rooms design, good breakfast

Leisure Friends

10/10

Exceptional

17 Aug 2020

KhaldoonAlTamar

Nice place and good services.
Good Crew,Room it’s comfortable

Leisure Family

10/10

Exceptional

06 Aug 2020

Lemir Rami

Pleasant stay

The room was very clean. Staff very helpful. Pleasant place and nice breakfast. I didn't find anything wrong with the place.

Business

2/10

Poor

20 Feb 2020

Paulandpaige

The reception guy was nice and friendly even gave us upgraded room to suite for free!

But the hotel wasn’t how we expected to be.
No room service u have to walk for a restaurant.
No tissues for room. No iron for clothing.
Heaters smell horrible like rotten food!
No wall outlets near bed to charge phone etc.
the room was so tight u can’t even walk around the bed!
no parking. I dunno how the rate of the hotel is good maybe cause it’s close for all the historical places. I didn’t even stayed there i just left with no refund and booked other hotel!
I recommend for everyone GLK premier suites and spa!

Business_and_leisure Family

10/10

Exceptional

29 Jan 2020

Verified traveler

hi
very good. near the historical place. manager hotel very good.

Leisure Family_with_children

2/10

Poor

13 Jan 2020

Visar

Avoid: fraudulent and manipulative hotel

This is a terrible hotel, they gave us two very small rooms, which didn’t correspond to the description or pictures in Hotels.com

Friends_and_family Friends

8/10

Excellent

25 Nov 2019

Verified traveler

Nice clean property, room was small but good. Ottoman style with lots of shiny decoration

10/10

Exceptional

11 Nov 2019

Teodora

Perfect location,very clean,friendly staff,

Very stylish and typically designed room.
Location was perfect,room very clean,staff very helpful and friendly.There was a parking place front of the hotel so you can walk to the center and don't need car.
All good suggestion

Partner

10/10

Exceptional

19 Oct 2019

Verified traveler

I had a great time here. The hotel is just a few minutes walk from all the main tourist attractions such as the Blue Mosque etc. The hotel manager, Mert is very welcoming and helpful. He can provide tips and directions for all of Istanbul.

The rooms are so beautiful, with a uniquely Turkish design and a modern bathroom. Whilst checking in, Mert was kind enough to bring a complimentary drink up to my room and made sure I had no problems with the room. Everything was clean, the wifi works quite well and I had no complaints.

I had to leave quite early on my last day to catch my flight. Breakfast usually starts at 8AM but Mert happily arranged breakfast to start one hour earlier for me! Breakfast included juice, tea, coffee, pastries, cereal, bread with cheese and meats and also omelettes on request.

I highly recommend this hotel . The location is very convenient for sightseeing and also not far from other parts of Istanbul such as Taksim. The staff are very friendly and accommodating and made my stay very memorable.

Leisure Self

10/10

Exceptional

17 Oct 2019

Kesinee

Good service

It’s good location. The staff are friendly and helpful, especially hotel manager is very kind.

Friends

10/10

Exceptional

08 Oct 2019

Verified traveler

Wow

Great experience

Partner

10/10

Exceptional

05 Oct 2019

Verified traveler

Beautiful property in a very close area to all of the sights you would want to see. The square, blue mosque etc..... Staff are very attentive and can’t do enough for you. We had a lovey upgrade to a fab room right at the top with a bubbly bath (even tho we didn’t use as only 1 night here). Bed is very comfortable with classic and lovey furnishings. Mini bar should you want and tv. Great hotel for a few days stay in a fabulous city. Thank you for a lovely stay and will defo be back.

Leisure Partner

8/10

Excellent

03 Oct 2019

Verified traveler

It is very close of all the ottoman sites. You can visit all of them saving time and taxis

Leisure Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

Staff was truly unique :) I’ve never felt such passion with hotel staff and this is priceless. Thanks guys for being so amazing and for accommodating all our need and sharing your great contacts for travel tours.

Hope to meet again!

Leisure Family

2/10

Poor

19 Aug 2019

Verified traveler

Location is great that all about this Sultan Tughra Hotel.
The property is very old smells moldy. Manger, Mert KILIÇÖZ was very difficult to relocate me to another room due to my Asthmatic Bronchitis issues. WiFi signal was poor. Teşekkür Ederim

10/10

Exceptional

03 Aug 2019

Sultan

-Good location close to Sultanahmet area.
-Professional reception staff and excellent treatment.(Specifically the manager).
-The decor is elegant, unique and classic.
-The breakfast was excellent and varied and the staff treated was good especially the girl.
-The rooms are very small.
-They should care about the cleanliness of the bathroom and towels because it was very dirty during my stay.
Thank You

Friends_and_family Family

8/10

Excellent

01 Aug 2019

Verified traveler

The hotel is small and has a nice turlish athmosphere. Some rooms are very small, but the use of many mirrors makes it feel less crampy. Location is very good at just minutes walk from the Blue Mosque and many restaurants.

Business Family

8/10

Excellent

31 Jul 2019

Verified traveler

Fantastic personal service,breakfast delicious and healthy , shower and bed was really comfortable.

Leisure Family

10/10

Exceptional

13 Jul 2019

Carlos

Great stuff , good breakfast
Good location for first time visitors

Family

10/10

Exceptional

11 Jul 2019

ChinHan

Wonderful staffs.
Kids like the bed on the loft.
The room area includes the loft, so one may feel the room space is a bit small.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2019

Harshadbhai

Hospitality At Its Best At Hotel Sultan Tugrah.

We had a great time staying at hotel Sultan Tugrah.The place is clean ,the staff is very helpful and polite. All the sight seeing is easily reachable walking ,and the bus,tram and the boat trips all near by.If you have mobility issues it is a little difficult on the cobble stones,taxis are reasonable.Lots of choices for eatting, big portions. On the whole a very friendly place.

Partner

2/10

Poor

22 Apr 2019

Traveller1

Terrible experience. Claustrophobic place. Deceptive photos.
We booked a Family room that was not given to us on arrival. Instead we were moved into very small rooms on two levels i.e. at ground floor and first floor of the hotel and was advised that kids can stay on ground floor room. Never experienced such thing from any hotel EVER. No satisfactory explanation given.
Continued noise all night from outside hotel, couldn't sleep.

Leisure Family_with_children

10/10

Exceptional

09 Mar 2019

Verified traveler

Great hotel, attentive and polite management. Highly recommend.

Leisure Self

10/10

Exceptional

07 Mar 2019

Verified traveler

Amazingly decorated room and beyond expectation customer care. We had a great stay, felt more like staying with tge family.Breakfast was awesome. Property is very conveniently located. Highly recommended.

Leisure Family