Name: Whitewater Spa & Leisure Club
Address: Lakeland Village, Newby Bridge, LA12 8PX, GB

6/10

Pleasant

12 Jul 2026

Isaac

This was our 4th time coming here. With its close proximity to Windermere and beautiful riverside location we favoured it as a secluded retreat when in the Lake District.
However, sadly this business has gone downhill: the staff less competent, friendly, and helpful; the amenities more run down; the breakfasts sloppy and the grounds in desperate need of modernising.
At multiple points staff were overstretched and snapped at us, even seemingly resenting the fact we wanted to order something at the bar, because they were busy.
When highlighting some complaints their responses were narky.
Sad to say, our stays here have now stopped and we will not be returning.
Their saving grace is the dinner menu and chef and the high standards of the evening food which far exceeds everything else.

Partner

4/10

Poor

11 Jul 2026

Daniel

Our room wasn’t cleaned when we got there. We did get a free upgrade because of this.

Partner

8/10

Excellent

02 Jul 2026

Sheila

Interesting place to stay. Good service. A lovely peaceful night

4/10

Poor

01 Jul 2026

Stephen

The room wasn't very clean and there was mould on the bathroom tiles, the bath was scraped and the shower mat was dirty and had mold on it. In the bedroom there was a false ceiling but it hadn't been finished there was black stuff around the edge of it when you looked up from the bed. The breakfast was well presented the food was served from hot plates that you had to take the lids off that that didn't sit right so kept falling off. Staff were polite but their prentation was not very good, shirts were hanging out in different places. Reception staff were very approachable but when a l ask for someone to change a bulb in the bedroom it wasn't done in the 2 days we were there.

Partner

8/10

Excellent

01 Jul 2026

Nick

Wonderful location but hotel is a little dated, room was hot with no ability control temp in room.

Self

8/10

Excellent

26 Jun 2026

derek

Staff were excellent and helpful,food was excellent ,house keeping leaves a lot to be
desired

Partner

4/10

Poor

17 Jun 2026

Carol

Front Reception was excellent!
From that point on everything went down hill.
A very run down room with a dirty window looking over the car park. Threadbare carpet and frayed edges of the mattress hanging down. Dated decor and a less than pristine bathroom with a disgusting non slip mat! Really!
Loud music played in the breakfast room.
Cold plates - Coffee like dishwater
The morning server looked like she slept in her clothes with a straggly pony tail and un-ironed shirt. I already informed the hotel of dietary requirements beforehand. There was no mention of the statuory request : Any allergies or special requirements? No list. No sheet with allergens (a legal requirement now!)
I had to ask about alternative milk: “oh we only have soya” which came cold in a dripping teapot and curdled the worst coffee ever. A terrible experience with this hotel.
However, the pool was very clean and enjoyable everything else, was poorly maintained and almost dirty changing rooms had to complement them a scruffily clothed multi- hair coloured and pierced receptionist.
It was a disappointment all round!

Family

6/10

Pleasant

16 Jun 2026

Kerry

everything was just ok.
Very dated - room I thought was ok until I found someone else’s pants, shorts and socks in a drawer so made me question how well the rooms are checked before the next guests. All the staff were pleasant however nobody seemed to know anything when questioned. Breakfast was again - ok. Hot food was rather soggy but edible. Beautiful views.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

samuel

Excellent hotel in an amazing location, great food and a fantastic pool and spa.

2/10

Poor

21 May 2026

colin

The hotel is very dated.The staff Janet and Lexi,very helpful.The spa,staff absolutely useless to busy listening to music on ear buds at reception when people were waiting for towels. The male changing rooms absolutely filthy, with broken locker doors and filthy blue mats.we arrived on time and Janet was very welcoming, the room 402. Had no toilet roll, no robes or shoes.and the tea and coffee box was empty.Thankfully Lexi on reception in the evening have us some milk and tea.the restaurant evening food was amazing the pie and mashed potatoes cooked to perfection.And the waiter polish guy was brilliant who clearly had passion for his job.The breakfast staff we're not so good they couldn't cope we waited 20 minutes for fried eggs when they did arrive they were overcooked and piled up 6 deep in the bain marie.the room was ok but was clearly not cleaned properly before our arrival.like I said no robes and no hair dryer Lexi to the rescue again ! The room carpet was filthy with a black patch of dirt.I would like to thank Janet and Lexi for helping to resolve the issues.But the management needs to do a risk assessment of the spa changing room.I wouldn't stay again but would recommend the restaurant food for a evening meal!

Partner

8/10

Excellent

20 May 2026

Paul

Good hotel for a short stay. Very picturesque

Partner

10/10

Exceptional

17 May 2026

Keith

Clean, functional hotel with friendly staff. Good breakfast and dinner although the menu was mostly the same each night.

Self

10/10

Exceptional

16 May 2026

Elizabeth

The breakfast Wes fresh and well presented. The hotel is needing a bit of updating.

Partner

10/10

Exceptional

01 May 2026

sarah

Brilliant stay 👏

Self

10/10

Exceptional

29 Apr 2026

marg

Yes the staff was friendly my husband had a medical emergency staff did up and beyond there duty had the same room for extra nights while my husband was in hospital couldn’t do enough in making my still was saved and se cure .Did not get to the spa but I would books holiday there again in a heart beat.breakfast had lovely options

Friends

4/10

Poor

23 Apr 2026

Sharon

Great location. Our room needed a good clean , 2nd room moved too slightly better. Tablecloths woul covered worn out tables in the lounge bar. A lovely young receptionist.

Friends_and_family Family

4/10

Poor

20 Apr 2026

Glyn

Breakfast was not offered

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Chris

Stayed at Whitewater Hotel & Spa recently and wanted to share an honest review.

Hotel & Location:
Lovely riverside setting, peaceful and scenic.

Staff:
Reception were friendly and helpful. Restaurant staff were polite but seemed inexperienced at times (issues with card machine and menu knowledge). Spa reception was great, especially with kids — a nice touch giving them dive toys.

Rooms:
Family room was spacious but quite dated, with visible wear and water stains. Bathroom also needs updating. Lack of plug sockets near beds was inconvenient.

Dining (Dinner):
Some confusion with menus and missing items (no cider, wine unavailable). Not initially offered a kids’ menu.
Starters (flatbread, halloumi) were good. Mains were mixed — steak overcooked, kids’ burger too charred, nuggets greasy. Chips were good. Desserts were decent.
Service was slow with long waits, and paying was awkward due to only one card machine.

Breakfast:
Selection was decent but items weren’t topped up quickly, leading to waits. Scrambled eggs were very runny, bacon didn’t look appetising. Overall felt disorganised.

Spa & Pool:
Spacious and enjoyable, though the pool felt quite cold initially.

Overall:
Great location and some lovely staff, but let down by dated rooms and inconsistent, unorganised dining experience.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Andrew

A very pleasant spa break in a good location with plenty of access to activities and walking. Staff excellent.

Self

10/10

Exceptional

23 Mar 2026

Clare

Friendly and welcoming staff, lovely clean room and great breakfast.

10/10

Exceptional

22 Mar 2026

Alison

Fantastic value hotel in a great location right on the river- friendly staff, comfortable room, lovely restaurant and great spa facilities- would definitely stay again

Partner

2/10

Poor

07 Mar 2026

Nathan

We didnt get to use the spa

8/10

Excellent

05 Mar 2026

D J

Great location and lovely rooms. However, arriving at 2020 after a very long day on the Fells, I was told it was not possible to eat, despite the confirmation letter stating that 2100 was the close and that room service was offered until 2130. I was told that it might be possible to get the restaurant to stay open, but I wasn't in a state for a restaurant without at least 15 minutes to shower and change - this was disappointing. If I had been told in advance i could have eaten in Wasdale before driving to them

10/10

Exceptional

03 Mar 2026

Tracy

Clean and practical for our needs.

Partner

10/10

Exceptional

22 Feb 2026

Tracey

What a pleasant place this was. We had food in the Dolly bar and it was excellent. The staff are very helpful. The room was clean and had everything you could want
If I was being picky it would of been lovely to of seen outside lights from the bar so you could see the river in the dark

Friends

8/10

Excellent

15 Feb 2026

Emily

We stay here every year for Christmas and have for the last 10+ years.
Staff are friendly, great location, so quiet and always feels like a total switch off for Xmas.
Hotel room this year was ok - we had a shared balcony - if you can get a room with a river view would 100% recommend! Look forward to going back

Friends_and_family Family

8/10

Excellent

11 Feb 2026

Adam

Hotel was good, but, refused entry to the restaurant. Arrived to eat at 1930 only to be told firstly, they couldn’t seat us as they were busy, then they could seat us but we couldn’t order any food for 45 mins and then the food would take another 30mins after that. I counted 6 people in the restaurant. Didn’t bother eating there as drove 15mins to McDonalds.
Thankfully, all 8 of the breakfast guests got to eat breakfast- great start to the day

Business

6/10

Pleasant

19 Jan 2026

Danielle

Great location, friendly staff. Disappointed with cleanliness. I had to clean the shower from grime and hair before I used it. Unsure how it went unnoticed. Swimming pool good size but cold. Hot tub lovely. Great gym.

Leisure Family

8/10

Excellent

05 Jan 2026

Robert

Room was not cleaned so no coffees or toilet paper. Hotel was not very warm heating had been turned down and it was minus 5 outside . Swimming pool water wasn’t very warm . We ordered food and drinks went to pay and then they added vat on top wasn’t advertised anywhere about this . Staff were very friendly and helpful especially at reception

Partner

8/10

Excellent

26 Dec 2025

Dawn

Lovely, helpful receptionist. Room was warm and cosy.

6/10

Pleasant

03 Dec 2025

Joanna

rather dated but has some character

Leisure Family

10/10

Exceptional

28 Nov 2025

Michael

Friendly and helpful staff in a warm and comfortable hotel of character. It’s all good.

Leisure Partner

4/10

Poor

18 Nov 2025

Andrew

First two rooms had no wifi and the third room I was given had no hot water in the shower. Not serving breakfast until 8 o'clock is way too late

Business

10/10

Exceptional

12 Nov 2025

Cassie

Good

Leisure Self

8/10

Excellent

10 Nov 2025

Suk Man

Beds are comfortable, shower is strong and hot water is hot, rooms are clean, buffet breakfast is good. Leisure centre with swimming pool, steam room, spa and gym room just inside the hotel is a big credit. But the machines in the gym is a bit outdated. The river view right in front of the hotel is stunning.

Partner

8/10

Excellent

07 Nov 2025

paul

Excellent breakfast.
Friendly efficient staff.
Clean room.
Good gym / spa facilities - clean.
Overall, the hotel is looking a little tired, but a refurb is due in 2026, but good value for money.
My wife and I would stay again.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Karlton

We at the Whitewater for 2 nights B&B & we couldnt fault the value - yes it may be a bit dated but it just added to the charm - stunning location - staff were absolutely amazing - friendly - helpful - welcoming- nothing too much trouble - the food was delicious do try Dollies as it was great- give the chef a pay rise because our evening meal was fantastic !!! I’d definitely come back here - beds comfortable- rooms spacious and clean - so quiet and peaceful / we loved it !

Leisure Partner

2/10

Poor

02 Nov 2025

Christine

Staff. when checking no body there rang bell came to counter with plate full of food hotel not full didn’t offer upgrade on which i would of payed i have stayed at hotel three times we were overlooking river on them occasions which was nice . this time over looking car park room very dated i though the bath had marks on it. No staff also on the Saturday night on the bar note to say to go down to the bar down stairs there were 3 staff down there. Overall will not return till hotel until it has been upgraded very disappointed with this stay also emailed about spa treatments but on arrival there was none available and staff never replied.

10/10

Exceptional

01 Nov 2025

Nicholas

We were given executive rooms, large, clean and very comfortable, one with a 4 poster bed. Large bathrooms with jacuzzi baths, great after a days walking. Comfortable beds and room was a good temperature. Pool, steam, sauna and gym were good facilities. Breakfast and bar food offered a good selection. Staff were welcoming, friendly and added to the stay. Would recommend and stay again.

Leisure Family

8/10

Excellent

31 Oct 2025

radoslav

4/5 – Great stay for families, relaxing and scenic

We had a lovely few days at Whitewater Hotel. The location is beautiful — right by the river, with peaceful surroundings and easy access to the Lake District attractions. Our room was clean, comfortable, and quiet, perfect for a family break.

The breakfast buffet had a good variety and the staff were friendly and helpful throughout our stay. The leisure facilities (pool, jacuzzi, gym) were a great bonus — especially after long walks around Windermere.

👍 What we liked:

Great location by the river and close to Lake Windermere

Friendly and attentive staff

Spacious family rooms

Nice spa and leisure facilities

👎 What could be better:

Some parts of the hotel (corridors and bathrooms) feel a bit dated

Restaurant prices slightly on the higher side

The pool water was quite cold, which made it less enjoyable for kids

Overall, a very pleasant stay — we’d happily return again for a relaxing weekend with the family.

Leisure Family

8/10

Excellent

26 Oct 2025

Adam

Staff very nice, room very good size, lovely views out of the windows, negatives very dated decor, no plug sockets near beds , shower took forever to heat up, eggs other than scrambled would have been a good option, but on the whole very nice.

Leisure Partner

8/10

Excellent

20 Oct 2025

Linda

The room wasn’t perfect there was a cobweb but it ok. Food was very nice. Staff were very nice .
Beds were not comfortable but nice & clean.

Leisure Friends

10/10

Exceptional

10 Oct 2025

Markus

We had a lovely time here, the staff are professional and friendly. Spa the facilities are ok. We would definitely stay here again. Strongly recommend this hotel.

Leisure Partner

6/10

Pleasant

08 Oct 2025

TONI

Dated and tired place

Leisure Partner

10/10

Exceptional

29 Sep 2025

Michael

Very friendly helpful staff
Food was good
Good value weekend

8/10

Excellent

27 Sep 2025

Jane

Another very enjoyable holiday at Whitewater. The staff are amazing, very friendly, welcoming and helpful. Looking forward to our next stay there.

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Adrian

Cosy and charming

Nice friendly staff, old school charm

6/10

Pleasant

23 Sep 2025

David

The picturesque views from outside is brilliant and breth taking . The Hotel looks great from outside with it's stone walls etc but is need of an update inside . The rooms are big but some cupboard doors need fixing and the shower leaked.
It was clean with a impressive menu but the food isn't good . Breakfast was cold and the toaster didn't work most of the time. You do need to look for a clean plate ,bowl or cups .
If you ask for a tea tell them to only put one tea bag in it as it's strong .
If you stay on the first floor you will be woken up at 7 am by the kitchen radio or kept awake at night with the restaurant music coming though the floor .
The spa is great . The staff are brilliant and look after you. The pool is ok but the changing rooms are small . The gym was impressive and you can get a cuppa from the reception.
The Hotel is well placed as there's a steam engine , boats on lake and a motor museum right next to it .
There is a pub called the Angler's arms within 2 mins car or 10 mins walk which has brilliant home cooked food with a good cask ale selection. The team is great as well. .
All in all it's a great base to stay and wonder around the lakes .

Leisure Partner

8/10

Excellent

23 Sep 2025

Nigel George

Quiet

Leisure Partner

8/10

Excellent

21 Sep 2025

Martin

The hotel is in a great location and very picturesque. The staff were very friendly. The buffet beakfast could have been a bit better although okay in general.
The whole place is very dated though and could do with brightening up as it has a lot of dark funishings and needs a lot of TLC.
Our room was clean but again the furnishings where very dated with handles missing and scratched. The matress on the bed had a stain on it and it was and old matress with metal springs so crunched when you moved. The changing rooms in the spa was very small with little room and again very dated and could be a lot better.
Overall not a disaster stay but for the price i paid i would'nt return again.

Leisure Partner

10/10

Exceptional

18 Sep 2025

David

Lovely property well maintained just a lovely relaxed week

Leisure

8/10

Excellent

15 Sep 2025

Dawn L

Beautiful location and building. A bit old fashioned interior. Dinner menu limited and the same each night. The menu could do with more variety.

Leisure Friends

10/10

Exceptional

10 Sep 2025

Susan

Spacious, comfortable room situated close to an event we were attending (5-10 minute drive). Room well equipped - brewing facilities are always a big bonus!

Breakfast buffet was well stocked and had a good choice of items - some more visible guidance near the toaster would be helpful for those unfamiliar with the make and how it works.

The only stressful aspect of the stay was lack of parking space letter on the Saturday evening - unsure where we were allowed to 'overflow' to.

Overall pleasant stay, suited our needs and would return again

Leisure Family

6/10

Pleasant

04 Sep 2025

Andrea

Needs a bit of TLC both in decor and attitude!!

This place gave us the impression of being a bit run down and lacking in care and a bit stingy with extras ( I packet of biscuits in the room, I loo roll, broken toaster in breakfast room, no menu to say you could have extras like poached eggs, no condiments on tables at breakfast , bar tables not cleaned or lights on the the eating area and crumbs on the chairs! )We ate in the bar twice and both times the food was fine but you really shouldn’t have to clean your own table and chairs, turn on lights etc should you?!?!
I used the pool which was nice and nicely accessible for me however the changing room floor was treacherous as it was soaking wet.
There needs to be more awareness that this isn’t a place that’s suitable for people with mobility issues. Both the restaurant and the bar had steps to access them.
We thought initially the receptionist wasn’t very welcoming as we stood for quite a while waiting to check in while she was talking to staff members and she gave no acknowledgment that we were waiting, not a great first impression.
The room and corridors seemed dated and dark and our room had an odd smell however it was clean ( apart from stains on the carpet) and comfortable.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2025

Katy

Really lovely room. Big and peaceful. Comfortable bed. Lounge food fine, quick service.

Self

8/10

Excellent

28 Aug 2025

Darren

.

Leisure Partner

6/10

Pleasant

24 Aug 2025

Verified traveler

Really needs some maintenance

The hotel is ok, but it is in need of some maintenance and upkeep.
We had 2 rooms, and there were issues with both.

Friends_and_family Family

6/10

Pleasant

23 Aug 2025

William

Room not good, really poor, window could look into my room

Leisure Self

8/10

Excellent

19 Aug 2025

Verified traveler

Average

Rooms are dated, but clean.
Towels are \"well washed\" could do with a good refresh throughout.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Zameer

Really nice hotel.

10/10

Exceptional

04 Aug 2025

Carrie

The restaurant was excellent although the service was slow as there was no Maitre d' at the door to welcome and we had to wait quite a few minutes to be seated. However, the waiter cleared a table for us efficiently upon request.
The setting was perfect for our outdoor weekend: rapidly flowing river outside our window and lovely views into the valley.
The room was comfortable and spacious fitting myself, my husband and grown son adequately.

4/10

Poor

03 Aug 2025

John

The staff we interacted with were very friendly being Jill and Harry. The premises needs a lot of attention. Breakfast needs an over hall re fruit selection. Arrived mid breakfast time fruit was finished except for prunes. Ran out of common brands of whisky. I don't know if there is a manager but was unsighted whilst we were there.

Leisure Partner

10/10

Exceptional

27 Jul 2025

chris

Lakes Hotel

Really enjoyed our stay, nice hotel, friendly staff excellent surroundings.

Partner

10/10

Exceptional

27 Jul 2025

David

The only thing that was an irritant was the lift it was hit or miss and we were on 3rd floor

Leisure Family_with_children

6/10

Pleasant

14 Jul 2025

Alexander

Some of the hotel is dated, leisure centre was nice. Breakfast was terrible so much so we only went on first day and the service was terrible.

Partner

4/10

Poor

14 Jul 2025

Verified traveler

Needs work

Too hot . Rude staff in bar .. especially Italian waiter . Given a heater instead of a fan . For the price hotel was dirty .. pool area was lovely and staff in there were amazing . Needs a lot of work . Breakfast was horrible ..

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Cheri

It was right on the river, which was very nice. I loved that we could eat dinner there. The room was okay. I felt like it needed a good spring cleaning with cobwebs in all of the windows.

Leisure Family

6/10

Pleasant

06 Jul 2025

Sujata

Staff at the time of check in can be warm and welcoming!

6/10

Pleasant

04 Jul 2025

Manoj

.

Business Self

8/10

Excellent

29 Jun 2025

Julie

The history of the hotel and the area, is very interesting as well as the Haverthwaite railway and close to the motor museum, both well worth a visit. The hotel itself although a little dated was charming. The staff were friendly and obliging but there may be more of them needed for busier times. The food was very good breakfast and evening meals delicious and a lunchtime sandwich also delicious.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Helen

Had a great time love the pool rooms comfortable food and staff lovely

Leisure Partner

6/10

Pleasant

23 Jun 2025

Rebecca

Needs a lot of updating. Room dated and lots of cobwebs. Dirty plates and bowls at breakfast.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Theodore

Beautiful place, nice staff. We loved the large pool, hot tub, and sauna. Very decent hot break-fast in the morning and our room was large and comfortable. Only thing that would have been nice is to have a bar fridge in our room. The intended space was there for it, but it wasn’t there.

Leisure Family

8/10

Excellent

08 Jun 2025

Adrian

The accommodation has a great location and the Facilities are very good, but overall the hotel could do with a facelift

Leisure Partner

6/10

Pleasant

08 Jun 2025

Alison

Amazing building, but inside let it down.

I absolutely can not fault the staff. They were all lovely, attentive and would do anything to help.
However, the facilities are dated. Beautiful building, but the room wasn’t the cleanest. There was crumbs on the windowsill, hairs in the bath so I had to wash the bath out before my family could use it after swimming and the bedding kept coming off the bottom of the bed during the night. It was a warm room too, even with the window open and the heating down (201)
At breakfast nearly all the plates were dirty with food residue on it and my husband was a bit concerned as he has an allergy to gluten.
The swimming pool was cold, the facilities were dated with tiles chipped off in places and on the outside of the hot tub.
If this beautiful building had some money spent on it it would make an amazing stay. The view out or room was lovely - see attached. But I wouldn’t rush back, not really worth the price we paid.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Evelyn

Amazing and memorable stay.

10/10

Exceptional

31 May 2025

Carol

Lovely break away with my grandchild

Family

6/10

Pleasant

28 May 2025

Andrew

The hotel is in an historic building in a very pretty spot, but the conversion was done a long time ago and it's looking tired, but it's clean. The staff are nice too, and it is good value.
I've only two negatives, breakfast does not begin until 8am which meant I got a late start to my day, the other niggle was loud music playing in the restaurant. That alone is enough to put me off going back.

Leisure Self

8/10

Excellent

25 May 2025

Caroline

A beautiful location. Staff were friendly and helpful, particularly the lady on the front desk when I arrived in the afternoon and a lady serving drinks in the dobby bar.

The pool is fab, as was the steam room.

The food was nice. On the whole a very relaxing stay, with good staff to help you.

The hotel is perhaps a little dated but still perfectly lovely for a relaxing stay in the lakes.

Leisure Self

10/10

Exceptional

22 May 2025

Lauren

Great place to stay
Very peaceful with beautiful surroundings

Business

10/10

Exceptional

19 May 2025

Mark

We had a wonderful time at this hotel the staff we all super friendly and most helpful

Partner

6/10

Pleasant

19 May 2025

James

Tired property in need of modernising. Bathroom especially with poor shower pressure and the fixtures and fittings very outdated, with damaged peeling parts.

The whole place just needs a refit. Shame because the location is lovely.

Leisure Family

8/10

Excellent

16 May 2025

michael

Fantastic location and views.

Leisure Partner

8/10

Excellent

14 May 2025

Verified traveler

Nice location. Hotel is OK for 3star, but still rooms and interiors need some modern refurbishment.
English Breakfast was nice annd spa with pool and steam room was an additional bonus.

Partner

8/10

Excellent

11 May 2025

Ian

Quiet location, nice spa, good breakfast, lots of info on local attractions including a leaflet on local walks. We had a very good stay and would return.

Leisure Partner

6/10

Pleasant

06 May 2025

Donika

The room was amazing, but the staff wasn't very helpfull.

10/10

Exceptional

06 May 2025

Nathan

Beautiful, charming hotel, pleasantly suprised!

Such a pleasant suprise, a beautiful hotel with clean rooms. Slightly dated but in condition. Gorgeous views and very friendly staff. There is also a lovely spa. Within a good distance from Lake windemere, ambleside and bowness walks (about 30 minutes). This is a beautiful and well priced spot for the south lake district exploring, highly recommend!

Partner

10/10

Exceptional

03 May 2025

Keith

Great place, great location, friendly helpful staff. Very nice room.

Leisure Self

10/10

Exceptional

01 May 2025

adrian

Great hotel

Leisure Partner

6/10

Pleasant

27 Apr 2025

Neelam

Highly recommend this place for peace and quiet in the middle of nowhere. Rooms were pretty basic. Staff were really nice and friendly! However the price is too high for this/not worth the price. Swimming and other facilities are a bit complicated and not easily accessible.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Ian

Friendly staff great leisure facilities and room was good

Leisure

10/10

Exceptional

23 Apr 2025

Irene

Got an excellent room upgrade which was fabulous treat!

8/10

Excellent

19 Apr 2025

Eugene

All good

Leisure Partner

10/10

Exceptional

17 Apr 2025

melvyn

Staff very friendly and extremely helpful

8/10

Excellent

07 Apr 2025

Olga

Enjoyable stay

We enjoyed our stay, however our room was small and dark but comfortable . Staff were very nice. The hotel did look tired in places. Would stay again but would ask for a different room

Partner

10/10

Exceptional

27 Mar 2025

David

Quiet and secluded

Leisure Partner

10/10

Exceptional

20 Mar 2025

Mr J G

Wonderful.

We thoughly enjoyed our stay I would definitely recommend. And we'll be back next year. Its in such a lovely location. The breakfast and evening dinner was just lovely. Thanks to all the staff for your incredible service.

Friends_and_family Friends

8/10

Excellent

18 Mar 2025

Nicholas

Lovely staff and food, wish breakfast was earlier

Lovely staff and great food, but please please please serve breakfast from at least 7am! 8am is just too late.

Business

10/10

Exceptional

09 Mar 2025

ANDREW

Excellent upgraded room and friendly check in

6/10

Pleasant

24 Feb 2025

Sylvia

Disappointed

First impressions was a disheveled man at the desk complaining we were too early to check in. A lovely young lady came and checked us in no problem. The executive room overlooking the river was lovely although it needs a little updating. On closer inspection the room and bathroom needed a bit more cleaning. The lift wasn’t working which wasn’t really a problem for us. We went to the spa to be told the steam room and jacuzzi weren’t working, thought ok went in the pool it was absolutely freezing. Lay on the sun beds to warm up and the windows you couldn’t see out of them they were that dirty. A lovely view from there if you could see out we paid a lot of money for this experience so very disappointed
The rest of the staff were lovely and the the food was lovely

Partner