Name: Sandos Griego Hotel
Address: Avenida de Sorolla, 7, Torremolinos, 29620, ES

10/10

Exceptional

29 Jul 2026

Anthony

Lovely Staff, very happy with everything

6/10

Pleasant

02 Jul 2026

Darren

Decent location, but several areas need improvement

The hotel is fine for what it is and sits in a very central location. However, we encountered several issues during our stay:

Pool Area: The pool is quite small and lacks enough space for sun loungers for all guests.

Layout: The hotel's layout is awkward. While attempts have been made to adapt it for wheelchair and disabled access, it has resulted in a lot of steep, inconvenient slopes.

Pool Bar: Service is slow due to understaffing (often only 1 or 2 people working), leading to long queues. There is a self-service option, which is fine if you only want a beer or a soft drink.

Cleanliness: Some areas are poorly maintained. The outside eating area was particularly bad, with the awnings covered in black mould and what looked like bird droppings.

Noise Levels: It can get incredibly noisy. Guests in a nearby room were blasting music so loud that our walls were shaking and it echoed down the hallway. We complained to reception twice but were told they only intervene after 11:00 PM. I don't expect a library, but having the live versions of Rod Stewart’s \"Maggie May\" and \"The First Cut Is the Deepest\" on a non-stop loop during the day was beyond disrespectful.

Food: The food was okay and we always found something to eat, but the selection was limited. As someone who stays in all-inclusive hotels or resorts 4–5 times a year (mostly in the Canaries), I’d rank this in the bottom 30% for quality.

Partner

8/10

Excellent

15 Jun 2026

Antony

Good central location, all inclusive food good. However not enough space by pool and often crammed with people.
Room nice, but lifts and layout of hotel awkward .

Friends

8/10

Excellent

14 Jun 2026

Barry

Staff were excellent. Beach bar good

Friends

8/10

Excellent

09 May 2026

Malcolm Thomas

The coffee shop at the front that was included in the all inclusive

Friends

10/10

Exceptional

05 May 2026

Ryan

Amazing from start to finish

Family_with_children

8/10

Excellent

28 Apr 2026

Isobel

Rooms had everything required. Staff were extremely helpful and friendly. Plenty of options of food within buffet to suit even the pickiest of eaters. Just a shame the restaurant wasn’t open during our stay so unable to review that. A beautiful beach within a short walk. Amenities close by too.

Friends

10/10

Exceptional

26 Apr 2026

Philip

Rooms were spotless and the staff were very helpful . Bar staff very good and kept the bar clean even when really busy. Food was varied and plentiful.

Friends

10/10

Exceptional

22 Apr 2026

raymond

the staff went above and beyond to make our stay perfect.
this was our third vacation at sandos griego and it won't be our last

Family

8/10

Excellent

20 Apr 2026

Richard

staff were very good food was excellent
room was very small and dated but you get what you pay for…. was a single room could do with update ing a bit

Self

8/10

Excellent

22 Oct 2025

Charles

Value for money hotel

A good value for money hotel, always clean with a good standard of food and drink with excellent service. Like all hotels of this age it is in need of some improvements and updating but overall the experience was positive

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

Anthony

Very clean with plenty of Sunbeds

Partner

10/10

Exceptional

15 Oct 2025

Stewart

Amazing staff very friendly. Great space around the pool and lots of space for loungers. The food was nice too in the hotel.

Leisure Friends

6/10

Pleasant

06 Oct 2025

norman

Reception staff require better social skills, and property, rooms need a upgrade.

Leisure Partner

4/10

Poor

13 Jul 2025

NAOUFAL El

I didnt like the reception staff they are not helpful and poor customer service, i appreciate the restaurant staff they've been working hard, especially Abdel Hakim from Tangiers, was so helpful. As well the bar staff were so great.

Leisure Self

6/10

Pleasant

12 Jul 2025

NAOUFAL

NO PARKING ON THE SITE 80% OF THE STAFF THEY JOT PROFESSIONAL AND THEY don't SPEAK English ..

Leisure Self

8/10

Excellent

08 Jul 2025

Alan

Week in the sun

Nice big hotel.All the staff friendly and helpful.
Food nice but repetitive as you would expect from an all inclusive hotel.Quality of food good.Only Amstel lager available which is a poor lager.

Partner

8/10

Excellent

23 Jun 2025

Chris

Great, clean hotel, fantastic and friendly staf

Room was very basic but was on my own so was good enough. Was clean and the Aircon worked.

Staff were very friendly, especially the cleaners who always had a smile on their faces. Sometimes they could have done with an extra person serving drinks as bar always had a queue.

Food was good and had plenty of options each day. Couldn't fault anything.

Overall was a good hotel and well worth the money paid

Self

10/10

Exceptional

23 Jun 2025

Alyshia

The staff members were very friendly and efficient, lovely clean room, clean and tidy facilities and amazing range of nice food.

Leisure Partner

4/10

Poor

16 Jun 2025

nigel

No air con working in very hot conditions despite being reported daily. Hotel is very ran down and needs a refurb.

Partner

10/10

Exceptional

26 May 2025

Shamsur

Very good hotel and made it easy for us with a 10month old. Would recommend

Leisure Family_with_children

10/10

Exceptional

17 May 2025

Kevin

Good

2/10

Poor

30 Mar 2025

KYM

The accommodation is awful. Food terrible.
Worst hotel I have stayed in in a long time.
Pool area terrible. There’s nothing positive I have to say.
No onsite parking cost me€180 to park.

Leisure Friends

10/10

Exceptional

27 Mar 2025

June

Great hotel handy to town

Great hotel lovely rooms and the food was lovely, just this time of year is full of spain pensioners who take over the bar that has the entainment in it not a space or seat

Partner

8/10

Excellent

27 Mar 2025

Margret Kelly

The only thing that is not very good is the food

10/10

Exceptional

10 Mar 2025

Verified traveler

This was our 3rd stay at this hotel and we had another lovely short break. We had a pool facing room which was lovely. The resturant food was excellent, plenty of choice and The La Gioconda resturant was amazing, we thoroughly enjoyed it. We frequently used the cafeteria La Griego. All the staff are friendly and make you very welcome. We like the location of the hotel as it is a nice walk to the shops and beach. We will definately return. T

Partner

6/10

Pleasant

08 Mar 2025

Alice

Some of the bar staff could be kinder. Lovely reception staff. All inclusive was very basic. Overall it was ok though. Lovely area, 10 min walk from sea front.

8/10

Excellent

17 Feb 2025

gail

The hotel was ok and staff were friendly and helpful but mealtimes were very busy. Very little room to walk between tables and it was so busy the staff couldnt clear tables quick enough to seat the waiting people as hard as they tried. After placing coffees on a table i went to get breakfast, when i returned someone had taken my chair. It got chaotic on times with people pushing into queues to get food . Same thing happens in bar there is not enough tables and chairs for people to watch shows and that resulted in grumpy pushy people trying to force chairs in front us blocking us in i found this too stressful and i got up and left and did not go in there again during our stay. There can be a long wait for the lift as alot of people need to get to and from higher floors to restaurant etc.

8/10

Excellent

17 Feb 2025

Raymond

Lovely holiday

lovely clean room on 1st floor overlooking the restaurant outdoor area and pool.friendly helpful staff. Could do with more lifts. We left at 9.45am and it was impossible to get in the lift to take our luggage downstairs. Fortunately we only had to go down 2 floors. Food is good with a variety but lacks vegetables. Noisy seating areas. Could do with a quiet room for people to relax in.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2025

Suzanne

It was lovely hotel very clean food could be hotter when put out and I think all drinks should be included in the all inclusive because that’s what you pay for not have to pay for some extra

Friends_and_family Friends

6/10

Pleasant

07 Feb 2025

Verified traveler

Value, central Hotel

Value for money, room was fine although plumbing in bathroom not 100%,shower could do with updating. Service in coffee shop slow as ,only one on bar ,but all staff very pleasant and very hard working. Hotel in good position if you want to be in town centre.

Partner

8/10

Excellent

23 Oct 2024

Sarah

Room clean and comfortable. Particularly impressed with the left luggage facility which we utilised on early arrival before our room was ready and on late departure after checkout.

Leisure Family

8/10

Excellent

20 Oct 2024

Thomas

Enjoyed my stay there ' tge hotel was veey clean and staff very friendly but if i was to pick out one bad point it would be the food wasnt hot enough

Leisure Friends

10/10

Exceptional

18 Oct 2024

Frederick

Ok

Leisure Partner

8/10

Excellent

05 Oct 2024

Denise

Central position

Leisure Partner

8/10

Excellent

02 Oct 2024

Charles

Very nice staff and not a bad location. Food is perhaps the one downside, not a great variety and often not very warm. But on the whole I had a good time 😀😀

Friends_and_family Friends

8/10

Excellent

18 Sep 2024

Tracy

The Hotel is in a great location, close to the town and the beach, there are plenty of bars and restaurants close by.

We stayed all inclusive and enjoyed the food, plenty of variety each day for breakfast, lunch and dinner. (The doughnuts at breakfast were amazing - why not, I say, I am on holiday) Food was always hot and replenished frequently.

The staff are so friendly, especially Daniel, the Maitre d. He remembered us each morning, not sure if we are particularly memorable or our room number was (1007) or maybe he has a good memory, perhaps a combination. Either way, he was a delight to see each morning.

The only downside to the Hotel was that the pool area is not really big enough for the size of the hotel and our room and some communal areas was a little dated and could use some tlc. That said the coffee/bar and Pepe's bar are modern in their appearance.

Overall we had a good 7 night stay and would definitely stay here again should we return to Torremolinos.

Thank you Sandos Griego 😆

Leisure Partner

8/10

Excellent

15 Sep 2024

Demetrius

Nice place but staff could do with being friendly

8/10

Excellent

05 Sep 2024

william

Hotel staff very friendly and helpful ,food and drink and services very good only moan we had was rooms need updating ,and room floors needed cleaned,but nice clean towels every day was good.

Partner

8/10

Excellent

21 Aug 2024

Michelle

Staff very friendly and helpful. Area was close to town and beach. Everything was walking distance.

Leisure Family

6/10

Pleasant

07 Aug 2024

Behdad

Good location , poor services

Good location if you like to spend time in city and walk around
Hotel is so big and OLD , but services is not equal to guest and always you should wait in line
Small pool comparing number of guest ... very small fitness center ...

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Sara Alison

Great hotel, good choice of food and drinks for all-inclusive. Hotel and rooms clean. Close to bus stop and walkable to beach and shops. Would recommend as really good value.

Leisure Family

6/10

Pleasant

25 Jun 2024

Hubert

Location: -
The property is in a good location and within walking distance for Torremolinos town centre.

Hotel Room: -
The room we stayed in had a limited view of the Beach in the distance and other apartments close by. It was very basic and needed painting and decorating to freshen it up. The room was dusty on the wooden furniture when we arrived and I cleaned off what I could using disinfectant wipes, and it was not done again by the cleaning staff for the whole 2 weeks that we stayed there. The bed sheets were not changed for the time we stayed there, and the hand wash gel ran out after the 2nd day of our stay and was not replaced at all. We had to go out and buy more from a local shop. The toilet roll was not replaced often enough and we had to ask for more from the cleaner. Our room was not vacuumed or mopped out and it seemed that the only daily service we got was a change of towels and that was it.

Bar Service:
At busy times, the main bar service for drinks was inadequate and only manned by one person for most of the time. This person served really slow and sometimes would be engaged chatting and joking with customers, rather than serving the drinks to try to get the queue down.

Food: -
The food for Breakfast, Lunch and Evening became monotonous for the 2 weeks we were there and was of very average quality. It was always warm and should be a lot better for a 4* hotel

Conclusion: -
This hotel is ok for a couple of nights stay, but I would not stay here again.

Leisure Friends

6/10

Pleasant

22 Jun 2024

Andrew

An average hotel but you get what you pay for.

Friends_and_family Friends

4/10

Poor

27 May 2024

Robert

Being woken up at 8 o’clock every morning with a digger sounding like breaking up concrete all day. . No air con. No towels for the pool.

8/10

Excellent

19 May 2024

Donna

Annual visit with Mum

3rd time staying at the property as we love the location etc… Sandos have taken over this year and we felt the food choice wasn’t the best. Desserts bit bland in Main restaurant but amazing in their BBQ restaurant. New mattresses were very comfortable and rooftop terrace was amazing with refillable soft drinks & beer for AI guests over 18yrs. Great coffee bar.
On arrival we had few issues with room that were quickly rectified by the helpful young long dark haired girl when we checked in. We had asked for high floor ✔️ and sunny balcony ✖️ they gave us the only room in hotel (1824) with no sun at all as squashed in corner of building therefore we couldn’t sit on balcony as freezing with wind/shade.
The lady manager at reception with the white shirt is rude and could maybe improve her customer service skills. Ruben a waiter in restaurant is very lazy just wants to float about chatting to others whilst all other waiters are busy clearing up etc…

Friends_and_family Family

10/10

Exceptional

01 May 2024

Paula

Fantastic Hotel, Friendly and Comfortable

From the moment we checked in we were looked after well and had the best 5 days. Carl and his team do a wonderful job, most staff having worked there for over 20 years which shows how well they are looked after. Rooms were clean and comfortable and the pool area had plenty of sunbeds. Food was typical buffet style and we always found something we liked. We were on all inclusive which included all food and local drink, so you can imagine we are home trying to shift the extra pounds we put on. No towels provided for the pool so bring your own for sunbathing. We only left the hotel once to go down the near by streets to do some shopping. Will definitely recommend this hotel.

Friends_and_family Family

8/10

Excellent

11 Apr 2024

Viktorija Marija

Great hotel

Leisure Family

8/10

Excellent

09 Apr 2024

Karunanayaka Liyanage

All experience is very good .The staff and the customer services are the best in this hotel.
They went out of the way to help everyone at all times. Hotel was busy but never had any issues specifically to do with dining as staff work hard to us all comfortable.

Leisure Partner

6/10

Pleasant

06 Apr 2024

Katherine

Ckeckin was quick and smooth, when we arrived in our room it was simple but clean. The hotel is quite dated in some areas which can make it look a little untidy. My biggest let down was the food, the dining area smelt and looked clean but food was not great in my opinion. There was a grill station and meat was never cooked through. I got pork and chicken which were both cold, pink and slimey in the middle. This did not bother me as I could cut around the uncooked pieces. It did make me uneasy having to check every bite that my child had to eat. I had to use the microwave to heat up various dishes then I tried the pallea one evening and the rice was hard and undercooked but the seafood set ontop was dried out under the heat lamps. Next was there was not enough seating for everyone during the evening entertainment. We can not comment about entertainment as we never got to watch it as there was never any seats available.

Leisure Family

10/10

Exceptional

01 Mar 2024

Anthony

Lovely Hotel

Great Hotel we have stayed there before and will do so again

Partner

8/10

Excellent

28 Feb 2024

Peter

Hotel was a bit tired. Could do with an upgrade. Lifts not adequate for the number of guests. Restaurant a little chaotic at times. Staff very helpful.

Partner

8/10

Excellent

09 Sep 2023

Verified traveler

Good stay

+
Staff were very pleasant at this hotel. Check in was swift and the hotel location is great, only a few minutes walk to the train station. There is a bus service too to one of the beaches. The hotel was clean. The room itself was good, the balcony had good views and caught the evening sun. The room had A/C which was great. The formal dining room (cannot remember the name) was a lovely experience. The all inclusive rate was very good value and the drink selection was good. The hotel has luggage storage facilities available also.

-
The lifts were unpredictable and slow - often it was quicker to take the stairs to the 6th floor! The food was at times very average, particularly the snacks available during the day. There was a lot of food wastage which was disappointing by guests and perhaps management should consider highlighting this more. The dining room, as it was open plan, was very loud and staff were quite loud removing plates and disposing of food (I appreciate that there will be some level of noise with same but it seemed to be very loud at times).
The entertainment as average and often was late starting. The pool loungers tended to be snapped up early in the morning, and disappointedly many of the loungers would be unoccupied during the day but people would leave towels etc on them to reserve them which is rather unfair in ways and perhaps something which management should address. The gym was quite small, but it did have a decent range of equipment.

Self

2/10

Poor

28 Aug 2023

Scott

Awful hotel, pleasant staff in bar / restaurant

The hotel is not a 4* hotel and in my opinion would be lucky to pass as a 3* hotel.
Overall, the stay was awful. The security guard was very rude as well. The hotel staff in the bars and restaurants were pleasant and friendly. The hotel is dated and in need of a full refurb. The food in the restaurant and drinks were passable but by no means a 4* hotel / environment. The pool was chaotic and too small an area for the size of hotel. At 9am, it was a free for all with sunloungers stacked and you had to set up yourself, which is pretty dangerous, especially for older individuals. Will not return.

Friends_and_family Friends

2/10

Poor

22 Aug 2023

Carol

No mat 4 bath to prevent slipping asked 3 times for one staff didnt even know what i was asking for

Leisure Family

6/10

Pleasant

08 Aug 2023

Marie

Food waS excellent, property needs updating old fashioned , walls between rooms are paper thin, lots of noise from other rooms . Not enough sunbeds in day or seats outside in evening to watch entertainment, not enough bar staff. Very slow to get served. Overall nice hotel could be great if a bit of money spent on it. For price i paid expected more

Leisure Family

6/10

Pleasant

18 Jul 2023

Scott

Busy and chaotic at Marconfort!

The hotel is pretty run down and the pool area is FAR too busy for the size of it.

Rooms - ours was a corner room which was very small. Our friends had a slightly bigger one which really made the difference to them. If you are in any way over weight you’d not have fit in our bathroom! Everything was very dated. Most likely redecorated early 00s.

Bars - staff generally nice however always a queue because of lack of staff.

Restaurant - far too busy! There needs to be less tables so less people can go in. It’s absolute chaos at times. The food was generally ok though, lots to try.

Pool area - this has to be the worst part of the hotel. Far too busy and disorganised. Again, too many people for the area. The beds should be set up in the morning to achieve a sense or organisation. It looks absolutely nothing like the pictures!

Friends_and_family Friends

10/10

Exceptional

14 Jul 2023

FEROZE

Amazing place! Great food lovely rooms and awesome pool!

8/10

Excellent

28 Jun 2023

Allan

The bar staff were really good but couldn't cope with the volume of people. Suggest an extra member of staff is needed. Overall a godd experience would stay again..

Leisure Family

10/10

Exceptional

28 Jun 2023

Audrey

Lovely helpful staff in reception restaurant and bar. Enjoyed a lovely week at this frienly hotel.

Leisure Family

10/10

Exceptional

04 May 2023

Sharon

Perfect stay food very good

Leisure Partner

10/10

Exceptional

25 Apr 2023

James

Faultless

Everything was excellent with this hotel. Faultless and a great experience.

Partner

8/10

Excellent

19 Mar 2023

Anthony

Lovely Hotel ,but with one Major Problem

This was our 3rd time staying at this Hotel,and it was just what we expected ,lovely Staff and very good food,but with one Major exception , we expected as before the Hotel Air Condition would be on ,and as a Asthma Suffer I need Aircon ,We were told by Reseption that it would not be on until May, but we stayed the same week last year without this problem,We love this Hotel but would not stay there again if the Aircon was not on

Partner

10/10

Exceptional

08 Feb 2023

Paul

Nice hotel

Leisure Partner

8/10

Excellent

01 Nov 2022

mark

Overall a good experience. Great price for what you got.
Restaurant understaffed and overcrowded.

Friends_and_family Friends

8/10

Excellent

01 Nov 2022

Margaret

Staff friendly couldn’t fault it

Leisure Friends

6/10

Pleasant

20 Oct 2022

Paul James

Hotel is ok, depends on

Partner

8/10

Excellent

13 Oct 2022

Jarrod

All good didn’t have a booking despite confirmation but they sorted it out

Leisure Family

2/10

Poor

09 Oct 2022

Joseph

Definitely avoid this hotel. No way is it a 4 star experience. Dirty, noisy, food of a poor standard and usually cold in temperature, the drinks served in the various bars within the hotel are all local brands and of a desired taste to say the least.
I would never return nor recommend this hotel to anyone.

Leisure Partner

8/10

Excellent

24 Sep 2022

Andrew

Town centre location was excellent for me as an independent traveller.

Leisure Self

10/10

Exceptional

22 Sep 2022

Malcolm

Great food

Leisure Friends

10/10

Exceptional

16 Sep 2022

Lina

Muy bueno

10/10

Exceptional

08 Sep 2022

Nathan

Excellent all inclusive for the price, food was decent, drinks were great,
daytime entertainment was great fun, night time entertainment was alright.

Leisure Partner

10/10

Exceptional

24 Aug 2022

David

Excellent and friendly staff!!!!!

Leisure Partner

10/10

Exceptional

24 Aug 2022

Fraser

Nice hotel close to shops and public transport ( train from the airport passes through a station just a few minutes away)… but a bit of a walk down a steep path to the beach. Inclusive deal is great and includes access to a beach club with free bar, snacks and lunch.

Leisure Family

8/10

Excellent

13 Aug 2022

Gulden

Summer fun

A really good hotel with a lovely pool. Food was nice and lots of variety.

Partner

2/10

Poor

01 Aug 2022

scott

Worst hotel i have ever been in

Worst hotel ever filthy stinking pool area seemed way over crowded food if you could call it that was vile

Partner

6/10

Pleasant

27 Jul 2022

pasquale

overall you need to wake up early to get pool chairs crowded ...........lack of amenties no fridge in room makes a difference ,,,,not even tissues in bathroom ...bought my own

Leisure Partner

6/10

Pleasant

24 Jul 2022

Hyunsoo

Noisy aircon

The aircon was noisy in my room. They need to improve the whole system or fix the one in my room.

Business

8/10

Excellent

11 Mar 2022

Derek

Great value

Large busy hotel close to train station. Had a single room with balcony. Small, basic but clean and comfortable. Breakfast was lovely, great choice of buffet, breads, and a few cooked options that changed daily. Wifi was excellent, which I really appreciated as had some work to do while there. Nice sunny pool area, spotlessly clean and never too busy. Overall great value.

Self

10/10

Exceptional

19 Oct 2021

Heather

Nice hotel, very clean at all times, good food and plenty of choice at all meal times. Friendly and helpful staff. Easy walking distance to town centre. A very enjoyable stay.

Friends_and_family Friends

8/10

Excellent

16 Oct 2021

P

Enjoyable trip

Our stay was well worth the money, the all inclusive package was excellent. The food varied and high quality, replenished frequently with a good choice. There was only one bar open which was the pool bar which meant drinking from plastic but it was understandable considering the continuing covid requirements. We found the beds particularly comfortable. The staff friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

10 Sep 2021

Hugh

We had a great time again thank you to Carl and all his staff.

6/10

Pleasant

30 Aug 2020

doron

Many of the hotel service been close due to COVID-19 but same

Self

10/10

Exceptional

23 Aug 2020

Martin

Happy client

Was very nicely surprise with this property, very clean, all inclusive plan works very well, and.close to everything

Self

10/10

Exceptional

09 Feb 2020

nina

very good

Partner

8/10

Excellent

30 Oct 2019

Verified traveler

Catering good desk staff miserable lift dead slow catering staff excellent hard working

Leisure Family

4/10

Poor

12 Oct 2019

Verified traveler

The hotel is in a good location. It is a quiet neighbourhood, the staff was very friendly and always helpful.
The food was average, obviously to please different tastes. The best dishes were the paella.
There is no enforcement as how to dress for dinner, skimpy shorts, t shirts, it spoils the evening, even in the more upmarket Italian Restaurant.

Family

8/10

Excellent

09 Oct 2019

Verified traveler

Had a great stay. The property is more like a 3 star so needs work to bring it back to 4 star standards again. The pool is freezing and I'm not exaggerating. Food is fine with different menu each night. Still was great break away.

8/10

Excellent

07 Oct 2019

Simon

The hotel is in a good location with very friendly staff, good service and kept very clean. The building itself could do with a bit of TLC, many floor tiles lose and paintwork shabby And the lifts seem to be worn out. We are coming back next year ad the staff and service we received were great.

Partner

6/10

Pleasant

23 Sep 2019

Verified traveler

No big problems but not a 4 star by any means. Definitely a 3

Leisure Family

6/10

Pleasant

22 Sep 2019

Verified traveler

The coffee bar (where you could sit outdoors or in), and the small gym were good. The lunch and dinner fries were cold and/or not properly cooked. I felt they aimed their catering at the majority of Spaniards on holiday.

Leisure Family

2/10

Poor

16 Aug 2019

Sheri

We arrived at the property around 0700. The lady at check in said we could check in on 1030. She worked the overnight shift and left. Two men took over, they were rude and unfriendly. The lady told us we would be able to get our rooms. Unfortunately, we had to wait until 1500.
We were given our all-inclusive bracelets at 1030 and then breakfast ended. We went up to the snack bar and the food was cold and disgusting. The tables were dirty and there were flies.
The reception area was ok. The rest of the property was dirty, and people smoked everywhere. When we finally got our room and the room was small. The beds were terrible, small, and they were terrible. The comforters in the rooms wasn’t clean and itchy. There was no place to store luggage’s in the rooms.

The food was mediocre at best. The dinning area was crappy and had mold on parts of the ceiling. The food lacked taste and flavor. The wait to find a table to sit was terrible everyday that we were there. The bar didn’t have adequate staff and there was always a line. The pool and entertainment areas are dirty and needed updating. The umbrellas and pool chairs were crappy. The pool was crowded every day; the pool isn’t big enough for people on the property. In order to get a space at the pool you would have to get there at 0800.
I would not recommend staying at this place. If you are not a non-smoker you would be stuck in your room or inside the building as everywhere outside people are smoking.

Leisure Family

2/10

Poor

14 Aug 2019

Verified traveler

pool facilities was not adequate for the number of people staying
Food was poor, very low selection, 2 out of the 3 guest we had staying there got food poisoning

Leisure Family

4/10

Poor

09 Aug 2019

Maisie

I booked this hotel for a break with my sister and niece having been recommended it by a friend. As it turns out he had stayed in the Marconfort Costa Del Sol by the beach front which he could not find fault with. However, we were quickly disappointed. The reception area is bright and airey. Our rooms were not ready for us to check in until 2 pm, so we had to wait. The pool area is a concrete mass. Cheap sun loungers and far to small for the number of rooms. Broken patio tiles and generally dirty and shabby, in need of a good clean. We had lunch in the buffet bar by the pool - again not very clean and a bad greasy smell. The food wasn't much better. We eventually got the check in, and the room was very basic, but clean and had air con. The down side was the third bed was a camper bed, with loose springs and very uncomfortable - fine for a child but not for a 45 year old woman to spend a week on! I suffered tossing and turning for two nights before having to look for it to be changed, which in fairness, was done that day. This hotel is hard to rate, parts of it are lovely, bright and airey and some of the staff are very friendly and helpful. However, other parts are dirty, in need of cleaning and the food wasn't good at all. The all inclusive option is handy for drinks and coffees but you quickly get bored of the same options for breakfast lunch and dinner. The dining hall is packed at all times. Not a hotel I would return to, nor recommend.

Leisure Family

6/10

Pleasant

01 Jul 2019

Vientola

I do not like the location, very bad cleaning services, and Tun down place.

Leisure Self

8/10

Excellent

27 Jun 2019

Verified traveler

Food good , room good , pool area very small for size of hotel but beach bar all inclusive a bonus if you want the beach

Leisure

10/10

Exceptional

26 Jun 2019

darren

Great short break in Spain

Food was fine with plenty of choice. Snacks available when dining was closed. Free drinks a plenty and the staff all worked so hard and really are worth a mention. I really enjoyed my stay.

Friends

10/10

Exceptional

22 Jun 2019

Verified traveler

Enjoyed the central location of the hotel - near a lot of shops and train station is within walking distance. Loved that a beach bar was available (and a free bus service) which allowed for the all inclusive to be continued even on a beach day. Only wish for the beach bar to have more drinks, and would have liked to have been able I take these to the beach (although we understand that there are reasons this is not the case).

Leisure

10/10

Exceptional

16 Jun 2019

Verified traveler

Would book again staff very friendly food was okay till

Friends_and_family Family