Maritim Crystals Beach Resort & Spa

Mauritius , Mauritius Islands
Mauritius Island, Coastal Road. Palmar
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50 reviews shown

10/10

Exceptional

10 Feb 2026

GROOVIN

Excellent

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

GROOVIN

Excellent

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

THABO

Excellent

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

eric

Excellent

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Rhoma

Excellent

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Andreea-Nicoleta

Not so great. Good conditionds, but staff was not so nice. Cleaning also need improvment.

Leisure Family_with_children

2/10

Poor

19 Dec 2025

Nilesh

Got food poisoning at the lunch. Been ill for the next 3 days, had to even consult doctor. Food is sadly not fresh.

10/10

Exceptional

03 Jul 2025

Sanjana

A Truly Memorable Stay – Warm, Welcoming, and So Worth It!

My fiancé and I came from Canada and stayed two nights at Crystal Beach Resort Bellemare in December 2023 and it was one of the best hotel experiences we’ve ever had. From the warm welcome to the incredible service, everything was exceptional. The food was fresh and varied, the drinks were great, and the entire staff from reception, housekeeping and restaurant made us feel genuinely cared for.

As Mauritians living abroad, we were deeply touched by how respectfully we were treated just like any international guest. Unfortunately, that hasn’t been our experience at every hotels we’ve been in Mauritius, but this hotel made us feel truly seen, welcomed, and appreciated.

The room was clean, cozy, and comfortable, and the heated pool was the cherry on top. We felt completely relaxed and on vacation. I loved it so much that we gifted a stay to my parents a 2 nights all-inclusive stay. It was their first-ever hotel getaway and they were absolutely glowing with happiness the entire time!

If you’re looking for a peaceful, genuine, and high-quality stay in Mauritius, whether you’re local or visiting from abroad, we can’t recommend this hotelenough. We’ve already started recommending it to our friends and colleagues in Canada who are thinking about visiting Mauritius!

To the entire team: Thank you so much for making this experience, both for us and for my parents, something truly distinctive and unforgettable!

Leisure Family

8/10

Excellent

29 May 2025

Praveen

Quite and safe property with lot of in-house activities for kids and adults. We didn't use any internal activities as we were out and about on the island.

Leisure Family_with_children

10/10

Exceptional

21 May 2025

Alvin

First Time At Crystals Beach Resort

The hotel looks really nice from the outside and the entrance and foyer convey a lovely ambiance. Checking in was a very relaxed affair. They made us feel very welcomed as we came in from the heat, by seating us on some comfortable chairs and serving a refreshing drink whilst completing all the formalities. Whilst waiting for the room to be readied, they gave a tour of the hotel and it was beautiful - very clean and fairly quiet and relaxed. The perfect getaway. Rooms are arranged in blocks and only have three floors or so. I didn't see any lifts, so that is a consideration for those with mobility issues and heavy luggage when checking out although you can ask for a porter. Rooms were enormous with huge comfortable beds, huge bathrooms and a lovely balcony. The food was plentiful and delicious, the beach was gorgeous and the staff were amazing. Having never stayed here before, I would not hesitate to book another stay.

Friends_and_family Family

10/10

Exceptional

01 May 2025

Renee

We had a lovely family stay at Crystal Resort. My children enjoyed the waterpark and the access to the beach! The staff are so friendly! Djevin brings so much energy to his role - he was amazing with keeping us entertained and laughing throughout our stay. We will definitely be back!

Leisure Family_with_children

8/10

Excellent

27 May 2024

Nick

Honeymoon

A little disorganised at check in. Reception staff insisted I present them with a voucher before they would give us access to the room. I had no voucher (is this the 1990s???) and would not accept that a booking in my name would in fact be my reservation!! Not ideal after a 12 hour flight from London. 90 minutes completely wasted and frustrating to say the least.
However, that was the only issue with the hotel. Room was huge, food excellent, selection of drinks was excellent and all staff super friendly at all times.

Partner

10/10

Exceptional

10 Oct 2022

Roelof

We enjoyed the food variety available from the buffet, breakfast, lunch and dinner (we always missed tea time). The onsite restaurants food was also good.
Staff is always friendly and helpful. We just had a great time.

Business_and_leisure Partner

2/10

Poor

09 Jan 2020

There was nothing to like
This hotel is a scam
The food is disgusting

Leisure Family

6/10

Pleasant

21 Apr 2019

Lateavailabilty

The hotel is ok. There are better hotels in Mauritius. The food was OK but not great. It’s a nice setting and has a good beach. You might get board if you stay here more than a week and we couldn’t get into the restaurants that we wanted to every night.

Leisure Family

8/10

Excellent

19 Dec 2018

Dhari

Location was good. Hotel staff friendly. Food was good

10/10

Exceptional

16 Nov 2018

Alexa

Beautiful hotel, looks much better than the photos. It is a big property. Beach is one of the most beautiful I have seen and I travel a lot. Great customer service, great entertainment, perfect place, I would absolutely stay again. The only negative would be that if you are not all inclusive they will rip you off. Everything inside the resort is triple the price or more and unfortunately you cannot go anywhere near outside so you will have to spend a lot on basics like water at every meal. A bottle of water in a supermarket is 15 rupees and in the hotel it is 90 rupees, buffet lunch it is 840 rupees without water. Massages are from £50 up basically UK prices. It is probably best if you go for the all inclusive package. I have spent way more than expected whilst there. Very expensive, it was worth it however if you are on a tight budget keep this in mind. I can happily say it is one of the best places still.

2/10

Poor

17 Aug 2018

Verified traveler

Terrible service

It was horrible -terrible service. Never experienced such a bad hotel in Mauritius. Will never recommend the hotel to anyone.

Family

2/10

Poor

18 Jul 2018

Zubair

Horrible attitude and service

This hotel has been left to ruin my the current management. They do the bare minimum and you can see the hotel is declining. The first night we arrived when I put my sleeping child into his bed the bed broke. Upon inspection I found that the leg was broken and whoever repaired it did a bad job. The next day they gave us a new bed but we found it had bed bugs in it.

The first night we heard dogs barking outside our room and when I looked out of the window we found two stray dogs sleeping on the veranda. We informed management but no one came, I chased them away myself. This happened the next two days until the dogs did not return again. They used to leave a mess of mud and hair on the outdoor furniture so we couldn't use it. Once the dogs were gone we found that the veranda was full of mice.

The other issue is the snorkel and glass bottom boats go out twice a day and have very few places so unless you book early and in advance you wont get a chance. In a hotel with 180+ rooms to have space for 8 people per boat

When making the booking I requested to pay on check-in however the hotel still charged my card. When I asked for it to be reversed so I could pay cash at first they refused and said that I had not informed them until I showed them the email I sent telling them. They finally agreed but took over a week until the charge was reversed, I could not use my credit card the entire trip and so could not hire car. I did not even receive an apology from the hotel.

Family

8/10

Excellent

30 Nov 2017

Pedro

Just one night but everything was fine! Nice space. Nice facilities.

8/10

Excellent

05 Sep 2017

Avinash

Good stay, will recommend

The hotel was in a good location. The beach is fantastic and there are a wide variety of activities to do. The nearby towns of Belle Mare and Central Flacq offered good opportunities for local shopping. The food in the hotel was good, although I am not sure I received full benefit of the All Inclusive Plus package. The problem was that the Dine Around option required pre booking at least 24 hours in advance, which I did not fully understand. In addition, some of the meals were still added cost on top of that. Breakfast was always as expected. The Saturday Creole BBQ was fully booked when we arrived on Saturday afternoon - our earlier attempts to book this prior to arrival via email was not successful. The room was very nice and comfortable. Service from the staff was excellent always. I would recommend this hotel to friends, with the explanation regarding the AIP option.

Family

10/10

Exceptional

29 May 2017

Inderdeep

Belle Mare stay

Very pleasant and comfortable stay. Very safe area. Highly trained and helpful staff. Great breakfast with nice restaurants . Variety of beach activities and a clean swimming pool.

Family

8/10

Excellent

10 May 2017

Aalay

Wonderful hotel on a lovely white beach!!

Had a great time at Maritim Crystals.....many on the house sea activities - Glass bottom boat, Snorkeling, kayaking, stand up paddles, etc...2 pools including a warm water pool.....very warm staff.....Taxi service is reasonably priced....good activities for kids...lively atmosphere and music.....reasonably spacious rooms.......icing on the cake is the white sand beach and turquoise waters.....!!! Just an advise is if you are carrying Food in the rooms, the ants may have a field day ( which was of course taken care of by replants)...would definitely recommend for the price, location, beach and the hotel itself!!!

8/10

Excellent

10 Nov 2015

Scoe

Enjoyable and Relaxing Holiday

We enjoyed the hotel which started with an upgrade to a sea view suite!
The room had everything you would expect and a good size.
The staff were very friendly and always asking if we happy and concerned about any possible problems.

6/10

Pleasant

29 Sep 2014

Verified traveler

Rooms not clean

10/10

Exceptional

28 Sep 2014

Verified traveler

Customer service needs improving

Arrived outside Mauritius airport around 06:30 for our hotel pickup, it appears that its a normal taxi service and also has a contract with the hotel as a hotel shuttle service that cost 2,500 RUP. I manage to haggle for 1,300 RUP. Only waited around 1hour 3omins at the hotel reception before they can offer us a room. Lucky there were comfortable seatings so my son of 3 years could sleep. Apart from getting a small Electric shock from switching on the bed lamp on the first night and the hotel housekeeping laughting about it, everything else was good. Everywhere you go, you will need to use a taxi. Lucky that you can always haggle with the taxi drivers and grab a very good deal using him for the whole day.

Family

4/10

Poor

03 Aug 2013

Alex

Pretty but dissapointing.

We were asked to move our car three times on arrival in the large, empty carpark as apparently one area was saved for taxis, another for staff and a third for a wedding. Every evening they changed their minds as to which of the empty slots was OK to stay in.

Check-in was poor as we were left in the bar areas without a drink for 20 minutes not knowing what was happening.

The first room we were moved to was next to a fence to a public areas with really loud music playing so we had to ask to be moved.

Food was average at best and, where not included, very overpriced compared to much better restaurants across the island.
Drinks were expensive (150 Rs for 1 litre of water) but it was not permitted to bring your own.

The advertised wi-fi was only in the bar area. It 'worked' about 25% of the time and even then was intermittent and only 0.1Mbps (slow!).
The advertised satellite TV was three local and very poor channels which were unwatchable.

10/10

Exceptional

21 Jan 2026

Florine

Les équipements de qualité, un parc aquatique au top

10/10

Exceptional

05 Jan 2026

Eleni

Servicen

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Sonja

Das Zi war sehr groß und schön mit riesigen Balkon und schönem Meerblick.
Das Essen im Buffetrestaurant hat noch Luft nach oben- A la carte sehr gut aber man muss schnell sein mit reservieren oft ausgebucht

Leisure Self

10/10

Exceptional

09 Nov 2025

Robert

Un superbe hôtel situé en bord de mer sur une belle plage au sable fin avec la vue sur la mer depuis les chambres premiums 🌴🌊. Le personnel est très attentionné jusqu’aux moindres petits détails,chambres ainsi qu’hôtel très propre nettoyés régulièrement, petit déjeuner et dîner copieux plusieurs restaurants sur place aire de jeux pour les enfants bref le paradis sur terre!

Bravo.

Leisure Self

6/10

Pleasant

19 Aug 2025

Anais

Le personnel féminine étant très peu réactif, l’hôtel reste dans l’ensemble très beau, très propre et vraiment amusant.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Lucinda

Nous avons passé un séjour extra , en famille ça reste l’hôtel incontournable à Maurice !

Leisure Family_with_children

10/10

Exceptional

19 May 2025

gary

Les équipe sont tous au top a part L'équipe du buffet et du petit déjeuner ne sont pas très aimables pour le reste rien a dire et merci au responsable jerome et sa collègue johana sans eux sa aurait été tres différent

Partner

8/10

Excellent

29 Apr 2025

MARIA, Del, Carmen

l'hebergement est bien mais les repas sont a revoir. le personnel du restaurant aussi il manque de motivation

Leisure Family_with_children

10/10

Exceptional

20 Feb 2025

Vincent

Magique Maurice

Très bon séjour dans cet hôtel paradisiaque, le personnel est super l’endroit est magique, le club enfants est top avec le parc aquatique, bref si on peut on y retourne.

Friends_and_family Family

8/10

Excellent

13 Jan 2019

Murisa

Trevligt hotell

Väldigt trevligt hotell med perfektläge på underbar strand som behöver förbättra städningen.Service får toppbetyg och all ära till Adisch,Avishyer och alla andra som förgyllade vår semester.

Family

8/10

Excellent

09 Jan 2019

Verified traveler

Good staying

One of the best marveillous natural Park directly on the white sandy beach.
Rooms are big and comfortable, even though a deeper attention in cleaning would not be so bad. Good entertainment, interesting activities proposed (even free of charge) and enough privacy to get relaxed

Partner

8/10

Excellent

04 Jan 2019

Verified traveler

Séjour très agréable dans un cadre sublime

Les chambres sont propres, récentes, vastes, très bien équipées avec un très grand lit, douche et baignoire, wc séparés ainsi que dressing.
L'hotel est très bien entretenu et situé dans un cadre sublime, à l'image de l'ile Maurice.
Le buffet propose un vaste choix et il est possible de reserver également dans un des 3 autres restaurants de l'hotel. Par contre, bien que parlant français, le personnel de la réception peine à répondre à nos demandes et semble peu réactif, ce qui est dommage vu le standing affiché par l'hotel. Nous sommes cependant repartis enchantés de notre séjour.

Partner

8/10

Excellent

24 Dec 2018

Verified traveler

Toppen hotell med allt man kan önska

Min man och jag bodde en vecka all inklusive,
Vi var båda supernöjda med vår resa. Mycket vänlig personal. Fina och goda bufféer. Rummet var stort med en stor balkong med sköna möbler. Stort hotell område med en hel del aktiviteter under dagarna. Åker gärna tillbaka och skulle verkligen rekommendera det till andra. Låg en bit utanför byn. Men för vår del passade det alldeles utmärkt.

Partner

10/10

Exceptional

06 Dec 2018

Johan

One week stay

+:
Great beach
Breakfast
Good rooms
Good pool
lots of activities (free tennis, snorkling excursions each day, archery)
Great gym
-:
Buffet is OK
The resturants are kind of hit and miss
The surrounding area is just other resorts- i recommend full board if you are staying here

Would definately consider returning if we come back to Mauritius: Great value for money.

Partner

10/10

Exceptional

02 Dec 2018

Verified traveler

Super Strand und sehr gute Tauchbasis
Sehr guter Service modernes Hotel

8/10

Excellent

20 Nov 2018

Katja

Toller Strand, riesiges Zimmer, superfreundliches Personal, sehr abwechslungsreiche Buffets, die toll präsentiert wurden

10/10

Exceptional

18 Nov 2018

Monica

Ett hotell för total avkoppling, fin strand med solstolar och parasoll. Trevlig och serviceminded personal, rummen är stora och luftiga. Kan inte bli bättre.

8/10

Excellent

10 Nov 2018

Mory

Hotel sulla spiaggia. Camere grandi e pulite, ma set di cortesia essenziali e niente prese elettriche in bagno. Colazione buona. Hotel isolato, vicino ci sono solo altri hotel con ristoranti....utile avere un'auto per gli spostamenti o taxi. La cittadina più vicina è a poco più di 2 km raggiungibile a piedi di giorno,ma nn di sera perché le strade non sono illuminate.

10/10

Exceptional

08 Nov 2018

Claus

Angenehmer Aufenthalt und bester Badestrand mit klarem ruhigem Badewasser

10/10

Exceptional

05 Nov 2018

Verified traveler

excellent ce jour les personnels tres accueillent a l'écoute serviable une tres belle salle d'arcade merci a clyfe pour les jeux merci à tout monde

10/10

Exceptional

29 Oct 2018

Karyne

Un bel accueil, personnel très aimable, agréable, toujours souriant, à l'écoute et efficace. La chambre était parfaite. Petite attention, très appréciée, pour notre anniversaire de mariage, ainsi que l'anniversaire de mon mari. Les repas étaient variés et bons. Le petit déjeuner copieux. Joli cadre, 2 piscines, pied dans l'eau. on trouve même des magasins de souvenirs, et une petite boutique. Ambiance à thème le soir. Nous avons passé un super week end. Nous reviendrons. Et n'hésitez pas, je le conseil fortement

8/10

Excellent

25 Oct 2018

Gerard

Cocotier et sable blond

Hôtel, situé au bord d'une très belle plage, avec activités de loisirs et sportives multiples gratuites ou non.
Nous avions une très belle chambre, donnant directement sur la plage, à 15m du rivage.
Personnel très souriant et attentionné, toujours prêt à satisfaire nos désirs.
Petit déjeuners et repas de bonne qualité, variés et savoureux.
Toutefois, un problème d'eau froide dans la chambre à tardé à être résolu.
Hotel parfait pour le farniente plage-piscine, un peu loin de tout pour les visites. La location de voiture est très souhaitable pour visiter l'île.

Partner

10/10

Exceptional

17 Oct 2018

nayla

Merveilleux

Family