Name: The Twelve Knights
Address: Margam Road, Port Talbot, GB

4/10

Poor

23 Jul 2026

Aaron

Whenever I stay away on business, When I have stayed somewhere, I always think on whether my wife would like it, but I'm afraid I would never bring my wife here.

Food was great, both evening and breakfast, can't fault it, but the room was poor.

Shame really as people were nice.

8/10

Excellent

22 Jul 2026

Dhananjay

Room size is okay and is congested. No fans during summer.Suggest to install few table fans.

Breakfast was good and delicious. Location is very good.

4/10

Poor

11 Jul 2026

Peter

Stayed over for one night staff where great but the room was a total mess the TV did not work the carpets where so stained that you couldn't tell what colour they where,had to use the fire escape if you checked out before 7.30 as the downstairs was alarmed room was so hot that it was impossible to get a night sleep hotel should provide fans for the rooms when its 30 degrees. should have taken photos of the room to show how bad it was

Self

6/10

Pleasant

19 Jun 2026

Mr Roger

The bed was nice and comfy, however the carpet in the room has seen better days and some of the bathroom fittings were loose.

Self

8/10

Excellent

18 Jun 2026

Kevin

A good stay one night for work

Self

8/10

Excellent

12 Jun 2026

Paul

Rooms Could do with updating but very friendly place to stay and the food was great 😁

2/10

Poor

01 Jun 2026

Jeanette

On arrival we were greeted in a professional manner and shown the fire exit and taken to our room.
We then went to have a meal in their restaurant and honestly it was awful. We had to wait and ask twice for the sauce we ordered for the steak which the steak tasted so old and not seasoned and was not edible. We did complain and was offered something else but by this time we felt so ill and could not face anything else to ear. We then went up to our room to lay down and watch tv but we couldn't as we have only a couple of channels which did not even include BB1/BB2/ITV or 5, no channels to even watch a film. We had also requested an electric fan on booking with Hotels.com and we did not have one. We then decided we wanted to go home as it was such a disaster compared to the 1st time we stayed. We will not be staying there again.

Partner

2/10

Poor

27 May 2026

CHRIS

Check in was unbelievably poor, staff attitude was abysmal. Arriving just after 8pm, I was told that the kitchen was closed so no food!! Room was an absolute disgrace, filthy with ripped wall paper, forks and a half eaten biscuit on the floor and a broken shelf in the bathroom. I was told that if I needed to leave before 07:30 the following day, I would need to use the fire escape at the back of the building!!

Self

10/10

Exceptional

05 May 2026

Cheryl

Clean room and helpful staff.

Family_with_children

2/10

Poor

19 Apr 2026

Connor

My key card didn't work on the second night, no staff on location. They didn't answer messages or the phone. I found a random \"emergency number\", didn't work either. Shocking. Had to leave around 3am as I couldn't enter the room - had to find somewhere else to stay at my own cost.

Self

10/10

Exceptional

22 Mar 2026

simon

Lovely clean room with plenty of space. Staff warm and friendly. Breakfast was lovely

10/10

Exceptional

20 Jan 2026

Debbie

Good 😊

2/10

Poor

28 Dec 2025

Carl

Complete mess up. Changed the date via hotel for 28th. Constant call and messages. Called today only to find dogs are not allowed in the room overnight. Totally disappointed as this was a Christmas present for my son. No communication and now an upset son

Leisure Family

10/10

Exceptional

17 Dec 2025

Lisa

Friendly hospitality. Clean room. Food good

8/10

Excellent

05 Dec 2025

Bethan

The rooms are basic but were clean (other than some cobwebs on the light fittings). The rooms could do with a lick of paint and new carpets perhaps. But the bathrooms were well appointed and clean. Bed comfortable. Tea making facilities. The rooms could do with bedside lamps for convenience. Free easy parking. The staff were all very friendly and helpful. The food served in the pub below was fantastic. Beware of the latest check in being 11pm and no access to the outside world after this and until 7.30am other than via the fire escapes. Overall I would stay again as it was very convenient and nice enough.

Business

10/10

Exceptional

26 Nov 2025

paul

The knights is a great place to stay..i had 2 friends over from galway for the one night,,Service great,staff very good and friendly,,Rooms great..food and drink was great..My both mates loved it as well..would recommend to anyone....Well done 12 knights and i only live up the road,,Had to stay with my friends as they came a long way to see me....

Friends_and_family Friends

8/10

Excellent

26 Oct 2025

Karin

Staff were amazing. Louise was so very helpful. Quaint pub area with great seating options. Breakfast was a little pricey for the quality. Rooms were decent. Very plain. Shower was a little awkward with water splashing out constantly.

Leisure Family

10/10

Exceptional

24 Oct 2025

Robert

Drinks expensive.due ro accident outside.the kitchen was shut.Had to go look for food.Not the hotels fault

Leisure Partner

4/10

Poor

23 Oct 2025

Ken

Staff very friendly and attentive.
Bed Room, common areas and bathroom were clean but in need of renovation and repair.

Leisure Partner

8/10

Excellent

15 Sep 2025

angela

family time

surprised to be asked for payment when we arrived had paid before online day before was also asked again following morning apparently not showing on system

Friends_and_family Family

2/10

Poor

01 Sep 2025

Maria

I understand we paid just 48 quid for a room, but to have black mold, tissue stuffed in window seal and carpet quite literally stopping the door from opening as it was ruined and pulled up was not acceptable. No toilet roll. Soap empty in bathroom and felt like it was a painted shell not a hotel room. Harsh but true. For maybe 10 or 15 more quid we could have had literal luxury compared to this at Blancos or Greenacres. We got moved to a different room that had bare walls. A bathroom bigger than most bedrooms with a 19 inch tv in the high corner of room and unfortunately this caused (im not exaggerating) echoes that can only be described as desperate lol. I know you get what you pay for. However we have got a lot more for very little extra money. Seriously this isnt a hotel. Its a few rooms above a pub. The rooms are terrible. Pub However is great. Seriously the pub and staff are great. Rooms are like a hostel.

Leisure Partner

8/10

Excellent

22 Jul 2025

Paul

Twelve Knights

Friendly, helpful staff. Room was spacious and comfortable which was great for a dog friendly hotel. Locals in the bar were very friendly also. We enjoyed our stay.

Partner

2/10

Poor

16 Jul 2025

Adrian

2 star hotel advertised as 3 1/2 star, checked out straight away and checked into prem inn

Business

10/10

Exceptional

05 Jul 2025

Daniel

The hotel’s staff is kind, and the food is excellent! However, the only inconvenience was that after 11 p.m., we had to use the outdoor stairs because the main door was no longer accessible.

Leisure

6/10

Pleasant

20 May 2025

Roland

Value for money

Pleasant pub, staff friendly. Economical and value for money.

Partner

2/10

Poor

20 Apr 2025

Andrew

Don’t Stay, Just Don’t.

Dirty beyond ability to be cleaned, poorly maintained,
Black mould in bathroom, curtains hanging off,
Carpet so dirty that felt need to keep shoes on.
Needs a complete refurb. Such a shame as staff were lovely.
Pictures very misleading.

Partner

8/10

Excellent

13 Apr 2025

Craig

Twelve Knights

Kevin and the team are great, happy to help however they can. The food is very good as are the drinks. The en suite bathroom had a great shower, fluffy clean towels and was nicely laid out. The bed was clean and comfortable. We stayed for two nights and both agreed the only thing to change were some of the carpets. We didn't sleep, eat or shower on the carpets though, so it wasn't a game changer. We would definitely stay again, thank you Kevin and the whole team.

Partner

10/10

Exceptional

11 Apr 2025

Brian

Simple, functional and good food, excellent staff and a good area to stay for business.

Business

6/10

Pleasant

08 Apr 2025

karl

Progress needed

My room was of a good size, however the cleanliness skirting boards was poor.
The room would benefit with a lot more power points for charging.

Self

10/10

Exceptional

01 Apr 2025

Phil

Good evening meal & breakfast, slept well

Business Self

10/10

Exceptional

12 Mar 2025

Jason

Great manager dont think anything would be a problem if you asked great staff aswell.
Clean linen and hot water after a days work. Its a budget hotel so dont expect the ritz bedrooms just need a refresh but ive stayed for another week. Food is very good and HOT. Overall great.

Thanks again jason A

Business Self

2/10

Poor

02 Mar 2025

Sarah

Cannot beleave you would pay that amount of money to stay here . Dirty dated would like a refund on this property. It is the worst place l have ever stayed in . I have traveled around the country a lot not fit to advertise this place . So So disappointed havnt slept all night as of the surroundings.

Leisure Partner

8/10

Excellent

16 Feb 2025

Debbie

A lovely overnight stop off on our road trip through Wales. The owner and staff were friendly and welcoming. Would stay here again if we are travelling this way

Leisure Partner

10/10

Exceptional

05 Jan 2025

Ian

Amazing place

Twelve nights is amazing place to go the landlord and his mum and all staff was friendly and made us feel very welcome.
The food was amazing breakfast and evening meal we will differently be going bk

Friends_and_family Family

6/10

Pleasant

28 Dec 2024

Jeffrey

Cold at night

Stay was ok , the staff were nice and friendly but they turn the central heating of at night so you freeze your bloody ass off at night and when I mentioned it on booking out they said i should have told them and they would have provided a fan heater.,, ( well, I'm sorry but if I am staying in a hotel that has Central heating, why don't you leave it on? I shouldn't have to ask for a fan heater. Or any other heater. ???)

Business

2/10

Poor

14 Dec 2024

Jay

Booked two rooms at this hotel some weeks in advance as my band was performing in Swansea. I was notified that my payment had been declined two days before the stay (even though payment would ostensibly be taken on arrival). I updated my payment details and paid for one room through the portal but payment for the second room couldn’t be taken so I called the hotel. They informed me I could just pay on arrival as originally stated. However, two hours later, they took full payment from my card. I was willing to overlook this but the shambles had just started.

I completed the ‘online check in’ form the day before my stay. On the day itself, we caught an Uber to the hotel at 3am (at a cost of £30) only to find the doors to the hotel firmly locked, with no buzzer or intercom. The lights inside the bar were on but there was no-one to be seen. I called the hotel repeatedly for at least 10 minutes with no answer. We weren’t getting in and unbelievably had to call another Uber, wait in the rain for 15 minutes with no shelter and then head back into Swansea where I was forced to pay £250 for a further two rooms at a Premier Inn.

Absolute shambles. Expecting a refund.

Business

2/10

Poor

30 Nov 2024

Gareth

Bad

My room had a window looking to a huge extractor fan for the kitchen. Very noisy. TV was losing signal constantly. Did not stay, left after 10 mins. Felt like a prison cell.

Self

10/10

Exceptional

15 Nov 2024

Steve

Well Done

My short stay was very good, there was a warm welcome for me and my dog Tess, Jacob was an excellent Host. The food, drinks and the staff where very friendly, well done all. I will recommend.

Business

10/10

Exceptional

03 Nov 2024

Rebecca

Would stay again

Lovely staff, nice room, food was great value for money and location was great for visiting the area and cinema in port Talbot.

Partner

6/10

Pleasant

05 Oct 2024

Verified traveler

Ok

The place wasn't the best.
The rooms were outdated and tacky, in need of some TLC.
The staff were friendly and the food was very good so overall the stay was OK but I probably wouldn't come back as the room / decor and sleep was uncomfortable.

Business

2/10

Poor

23 Sep 2024

Dylan

I’ll be brutally honest the staff are absolutely fantastic, but the property was extremely dated in rooms The walls need painting stains down the walls. Bathrooms are dated windowsills not clean. Beds need changing the whole place needs to refresh upstairs.

Business

10/10

Exceptional

21 Sep 2024

Wendy

Awesome staff - happy to help with everything. We had breakfast, lunch and dinner - all delicious and great priced. Room was clean and bed very comfy.

Leisure Partner

10/10

Exceptional

07 Sep 2024

callum

Quick stop over

Great service and welcome

Self

6/10

Pleasant

02 Sep 2024

michaela

Communication was great as it took us a while to drive and we were worried we'd miss check in. Lad who checked us in was great! There is a slight smell as you head upstairs and continues into the room. Nothing offensive though. Clean bedding and towels and tea and coffee facilities. There were marks on the carpet and it was sticky in places. Bathroom was clean but mould starting to show on walls and ceiling. No shower gel left in dispenser but this was rectified when advised.

Partner

10/10

Exceptional

27 Aug 2024

Stephen

Goid pub, clean room great breakfast

8/10

Excellent

27 Aug 2024

Gary

Nice pub

The staff was fantastic the food was really nice but our room needs a spruce up outdated

Partner

8/10

Excellent

26 Aug 2024

Verified traveler

The hotel is small but cosy . The lady at the reception, who checked us in, was very polite and pleasant. If you drink , the pub downstairs is very convenient .

Friends_and_family Family

2/10

Poor

31 Jul 2024

Scott

Run down

Room 9. Right outside your bedroom window is the kitchen extract fan that is like a jumbo jet. I couldn’t open the window because of the noise or smell. Once the kitchen had finished it went off so I could then open my windows for fresh air. The room is dated and is desperately needed a paint job and the carpet needs changing.Its dusty in the room and the windows are filthy. The only positive is the shower is powerful. Shame there are no blinds or curtains in the bathroom. The corridor carpets again disgusting. The corridor light is hanging off the ceiling. The staff however seem friendly enough. Paying £335 for 4 nights is daylight robbery for what I got in return. I would never stay again it needs a full make over. It’s been a very long time since I stayed in a battered old hotel but you live and learn.

Business

8/10

Excellent

17 Jul 2024

Craig

The room was very big, the bathroom was huge, the TV was small though, the decor was in need of refurbishment, the room would benefit from a deep clean,

Business Self

8/10

Excellent

10 Jul 2024

Gareth

Brilliant night sleep. Good food. Pitty no breakfast included

Leisure

4/10

Poor

05 Jul 2024

David

Terrible place, great staff

Old,old, tired pub...just a bit grim.

Every wall, carpet and door was stained or tatty.

Took ages to check in, couldnt find the booking.. room was huge with a tiny monitor on the wall (about 12 foot high).. bed was miles away so it may as well not be there.

Brea,fast is served at 8am, way too late on the week days. Also, you can not come down to e it the pub until 8am, if you do, you have to go out the metal fire escape.. looking at the door, i am not sure it opens!

There is one huge good point.. THE STAFF.. they were brilliant.. really friendly and helpful...

For the money, i would never go back... but the staff almost make it worth while..

The pub/brewery need to invest in this place

Business

4/10

Poor

24 Jun 2024

russell

ok if you need a bed nr port talbot.

staff were lovely. Food was OK. bedding was clean but the rest of the room pretty tired.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2024

Emily

Take that

Myself and my husband, stayed at the twelve nights on thursday 6th june after a take that concert. I found my experience from start to finish was exceptional from the staff to the amazing breakfast cooked by rosie. Who deserves a special mention. Will definitely be back

Partner

10/10

Exceptional

06 May 2024

Nathan

Friend staff and pleasant stay!

Absolutely fantastic time had with a live band playing in the pub. The staff are friendly and helpful! Me and my partner will definitely be staying again!

Partner

8/10

Excellent

12 Mar 2024

Diane

Great for short stay

Good overnight stop while visiting family
Good big room and bathroom and pub access

Partner

10/10

Exceptional

02 Feb 2024

Gavin

Steelworker coming to a funeral of a colleague friend.

10/10

Exceptional

14 Jan 2024

Richard

Absolutely brilliant, as soon as you walk in the staff are friendly same as the locals, definitely gonna stay again, no complaints from me at all, the bed is comfortable aswell. Keep it up

Partner

8/10

Excellent

11 Jan 2024

elizabeth

Nice food good price good choice

Business Self

6/10

Pleasant

16 Dec 2023

Jafar

.

Leisure Family

8/10

Excellent

06 Nov 2023

andrew

Lovely pub/hotel
Friendly helpul staff.

Leisure Self

6/10

Pleasant

03 Nov 2023

Barry

Barry

The gentleman I think was maybe the manager he was excellent. Good service,quick check in, but the room and building is very tired and needs updating urgently. Toilet seat coming off toilet flusher hanging out,
Bed was comfortable though,

Business

6/10

Pleasant

02 Nov 2023

Ben

Room itself was alright, pub food downstairs lush, but my shower curtain was mouldy, the lamp didn't work, and water wouldn't stop flowing down into the toilet bowl all night long.

10/10

Exceptional

11 Oct 2023

Russell

Highly recommended......

Good parking, nice room, friendly staff, with highly recommend.

Business

4/10

Poor

22 Jul 2023

Jeffrey

The brewery are letting this place down (Renovat)

Lovely picturesque hotel as you drive up to it.
Unfortunately Simple things like windowboxes with dead Flowers in them A dead Christmas tree. Still outside with a few Christmas bubbles still attached So first impression not so good, Arrived at reception, very helpful and friendly staff.
Very nice looking dar With plenty of choice. The unfortunate part is the carpets definitely need changing. So first impression inside very good unfortunately that's Where it stops. Got given a room Approximately 80 pound. And it was awful, big black Staines on the carpet Holders missing off the wall in the bathroom, but brackets still attached to wall. The Toilet seat was dangerously loose Spoke to the friendly manager who was very apologetic and after first night Moved us To a second room, lovely room, but unfortunately, a little noisy. Could only stay in this room for one night( due to room being prebooked next day.) So third night moved us to another room which was Unbearably noisy because of An outside ventilator fan coming on every 5 minutes. So unfortunately, not much sleep in 3 days. So if you stay There be aware room \"1\" Not very sightly And dangerous toilet seat.room \"4\"very nice room \"7\" you won't get any sleep Because of the noise. (Take your plugs for that room) The place definitely needs upgrading and renovating for the Price you are paying on certain days ( But lovely and helpful, friendly staff.( Unfortunately it won't let me download pics)

Partner

10/10

Exceptional

08 Jul 2023

Pamela

Great Value Accommodation

Fabulous value for money accommodation. The staff were friendly, polite and helpful. My room and its en suite bathroom was fabulous, with an extremely comfortable bed and all the right facilities.

There was no pub noise or inappropriate behaviour on, or outside the premises, late at night from clients, which was pleasing to me.

The only small remark is that I feel that the public areas could benefit from a bit of redecoration. However, I am aware that many pubs and hotels suffered during the pandemic, so that did not put me off, at all.

Self

8/10

Excellent

27 Jun 2023

Pete

The staff in my opinion were very helpful and friendly. The food and beer good. However the room looked dirty and in need of a paint, the bathroom was mouldy around the bath and tiles. You really do get what you pay for. We stayed in room 10.

Leisure Partner

4/10

Poor

09 Jun 2023

Stephen

Not to happy

Unfortunately not too good, the food in the restaurant was really poor and the inside of the place dark and dismal and in need of refurbishment, carpets dirty. Oh and a smile would have gone down well.

Partner

10/10

Exceptional

22 May 2023

Tracy

Welcoming 12 knights

Lovely, clean & tidy. Big bathroom with super shower. Able to open the windows to get fresh air in. Easy to find & plenty of parking. Friendly staff.

Partner

4/10

Poor

07 May 2023

Mark

Bar staff beer and food were really good and good value
The accommodation was rubbish really old tired and uncomfortable.

Business_and_leisure Self

8/10

Excellent

06 May 2023

Michael

The check in was simple, car parking close to entrance. Our room was good with a bathtub, great to ease those tired travellers muscles. We loved the menu, basic food beautifully cooked and presented. We would definitely stay here again if visiting Sth Wales.

Leisure Partner

8/10

Excellent

06 Apr 2023

David

I'm not sure how the rating is so high from Hotels.com, it's nice place but needs updating. Everything is there, food, good beer, warm room, comfortable bed, just needs modernising. Probably wouldn't stay here again out of choice, the best bit was the breakfast, really nice.

Business

10/10

Exceptional

29 Mar 2023

Mark

Good stay

Clean, spacious room. Very friendly staff and good quality food. Would reccomend
Only issue is the need to use the firs escape for leaving before 8am, may not be suitable for people with limited mobility.

8/10

Excellent

07 Mar 2023

Matthew

Check in slow. Bed ok . Dated bathrooms

Business

8/10

Excellent

07 Feb 2023

Verified traveler

Warm and friendly

Really friendly and helpful staff.
Convenient location for accessing the sights and scenery of beautiful South Wales.
I would definitely stay again.