Name: Best Western Aberavon Beach
Address: Neath Port Talbot, Swansea Bay, SA12 6QP, GB

6/10

Pleasant

01 Aug 2026

Steven

Poor customer service, delayed by 2hr check in till room was cleaned. Very little staff, People at bar left because no one to serve you. Coffee machine broken. Overcooked sausages - yuk. Could do with a good clean on the stairs. Room was ok but dated, was clean and had a sea view. Tea and coffee in room. Would I return - maybe not. In good location to the beach and local amenities. Recommend Cinnamon Indian down the road.

10/10

Exceptional

30 Jul 2026

CHRIS

This is an example of how you should never judge a book by the cover.
On arrival, the hotel looked extremely dated, lacking the welcome most would expect.
As soon as I walked through the main entrance my opinion immediately changed, what a transformation. It is clear a great deal of time, effort and money has been injected into this hotel. The staff, the food, a little slow in being served, but worth the wait, all first class. My room on the 3rd floor was also immaculately done and extremely comfortable.

6/10

Pleasant

22 Jul 2026

Colin

The hotel could really do with some renovating, and generał tidying up on the grounds to make it more presentable. It does the job basically.

Self

4/10

Poor

20 Jul 2026

Arwuth

The hotel seems to be a shadow of its own glory. Staffs were nice and helpful. We went there during the time when hot wave hitting the UK in July 2026. The room has no A/C and walking into the room feels like walking into a sauna. It was not at all comfortable. Good view of Aberavon beach from the room though.

Partner

10/10

Exceptional

14 Jul 2026

Bev

The hotel is across a road from the beach but little road noise was heard. The view is lovely from most rooms here. The hotel has been updated recently but still has that olde worlde feel. It has character. The staff are very friendky and accomodating. I would definitely stay again.

Partner

8/10

Excellent

13 Jul 2026

Fiona

Always have a lovely stay , we are regulars here due to visiting family who live close by. My only issue is lack of air conditioning. We were given a fan but it didn't alter the temperature at all. I understand it is unusually hot right now and therefor limited to what can be done so I feel its time Best Western invested in this little gem of a hotel. Breakfast was average.

Partner

8/10

Excellent

13 Jul 2026

Karen

Good location next to the beach

Family_with_children

8/10

Excellent

10 Jul 2026

Paul

Was a very nice stay, can see some work has been done to the inside, unfortunately no pool now but you can get a 1 hour free accross the road to use the main pool.

Rooms are nice but warm as no aircon but do supply a fan for you all.

Family

6/10

Pleasant

24 Jun 2026

Simon

Doesn't look pretty from the outside, but inside is OK. Room reasonable and breakfast OK, nothing too special. Great location by the beach however.

Self

10/10

Exceptional

15 Jun 2026

Jesmin

The beach access was great.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Christopher

Good breakfast ,big choice,room

Comfortable, good value.

Self

8/10

Excellent

08 Jun 2026

Paul

no complaints about the hotel or the helpful staff. It might be somewhat dated in appearance, but the hotel was perfectly comfortable for myself and I was particularly impressed with the breakfast location and food on offer. So too the helpful and friendly lady on duty in the morning in the breakfast room.

Business

10/10

Exceptional

07 Jun 2026

Wayne

It was a lovely hotel & hotel staff were helpful

8/10

Excellent

07 Jun 2026

Louisa

Stayed here for 1 night, single traveller and dog.

Easy to park, reception staff very friendly and helpful.

Barman was really nice friendly and happy, which was welcomed after a long day. I was able to sit in the lounge area with the dog to eat dinner which was nice (a bit greasy but still nice)

Room was clean and comfortable. Lifts to floors available.

A bit surprised that a dog friendly hotel doesn’t have any outdoor bins for dog waste. Reception helped to dispose but there should be an outdoor bin.

Breakfast was a couple of minutes late opening, which I know is picky but I was on a tight schedule so every minute counts! Also the milk for tea and coffee was off (not noticed by staff) and there was no more available.

Overall a nice place for the money. Right on the beach.
Would stay again.

Self

8/10

Excellent

31 May 2026

Dan

Great location. Staff were excellent and very helpful.

Friends_and_family Family

8/10

Excellent

30 May 2026

Sophie

The room was nice

8/10

Excellent

29 May 2026

Eileen

Very good breakfast and friendly helpful staff.
Shame the pool and jacuzzi were shut.

Friends_and_family Family

8/10

Excellent

28 May 2026

Stephanie

Room clean. Nice sea view.

Partner

8/10

Excellent

26 May 2026

Jay

Clean and comfortable. Close to the water front where we had a nice walk.

Partner

8/10

Excellent

26 May 2026

Bruce

Building is not attractive from the outside but everything inside was just fine. A nice welcome and a nice room with a sea view (and two fans as it was over 30C outside). In addition to the hotel itself there are two cafe/restaurants on the seafront within five minutes walk from the hotel. Free parking a bonus. All together a pleasant good value stay!

Partner

8/10

Excellent

17 May 2026

Stephen

We have stayed in this hotel several times.
The only problem we had sometimes is the noise coming from people next door, I would say it needs a bit of renovating and upgrading, otherwise the beds are comfortable and provide a good sleep.

Partner

8/10

Excellent

12 May 2026

Jenny

The staff at the hotel were all lovely and so helpful! We booked breakfast for next morning upon arrival as I saw the food rating was a 5 (no longer an 1 which I saw from previous reviews) and the staff were really kind and accommodating with this. The hotel itself must’ve had a renovation or update since a lot of previous reviews, as after reading them, I was expecting it to be a lot worse, however it was actually very nice.
The only downside we experienced was that our room was very hot, which must be known to them as we already had 2 fans in the room for us to use. It wasn’t a huge problem for us but something to note.
Other than that everything was really pleasant. It isn’t the Ritz but it was a comfy bed, great location for the beach and pleasant for our stop in Wales whilst I was working.
I would absolutely stay again, thank you!

Partner

10/10

Exceptional

01 May 2026

Helen

Clean and spacious room, comfortable bed, excellent shower. Did not have any meals so can’t comment on those. Reception staff very friendly and welcoming.
Only criticism is that the room was too warm for our liking even with the heating off.

Partner

10/10

Exceptional

22 Apr 2026

Simon Van

Superb breakfast, clean, friendly, a cosy, and private. Very comfortable beds.

10/10

Exceptional

22 Apr 2026

Gareth

Clean tidy and helpful staff

6/10

Pleasant

10 Apr 2026

Shirley

We had an ok stay. The hotel really could do with an upgrade, the rooms are tired looking. The breakfast was ok, although the chef doesn’t know how to cook bacon, it was inedible and almost raw. The staff we came into contact with were all friendly. The location of the hotel is in a nice spot with some rooms overlooking the sea. I’ve been to this hotel a couple of times now, I’m unlikely to return for a third time. It really is better to pay more for better accommodation.

Pet

8/10

Excellent

24 Mar 2026

Helen

Our rooms had a lovely ( unexpected) sea view but as I found out on arrival, most if not all rooms, (other than accessibility/disability rooms) have a shower over the bath, so it wasn’t ideal for my 84yr old mother who doesn’t require an accessible room as she doesn’t have any disabilities or restrictions per se but can’t climb into the bath to take a shower.
It is very unusual for a hotel these days to have baths in every room but the hotel was fully booked for a conference so unfortunately there was no option to change rooms to an accessible room for her.
The restaurant was closed for a function the night we arrived, This was a Monday night in a small seaside town at the beginning of March so I wasn’t hopeful - but we found 3 great places to eat within a few mins walk. A really lovely seaside cafe/restaurant, an Indian and an American/Mexican type restaurant.
The hotel was clean, staff were lovely and it was ideal for our stay. Don’t be put off by the 1970’s exterior.
We didn’t go further than the seafront so not sure about a ‘town’ but there are retail parks nearby.

Family

2/10

Poor

14 Mar 2026

Colin

Our stay at the Best Western Aberavon Beach was a deeply disappointing experience. What was meant to be a relaxing break was marred by verbal abuse, noise, and a complete lack of professional conduct.
The most serious incident involved a 17-year-old guest shouting vile verbal abuse (“suck my dick”) at us from his window. We reported this to reception immediately, but the guest’s loud music continued throughout the night, and we never received an outcome. Alarmingly, the staff disclosed that the guest was “there on his own”—a significant breach of guest privacy and GDPR.
Noise was a persistent issue; on both Friday and Saturday mornings, young children were permitted to run and shout in the corridors right outside our room without any management intervention.
While reception offered a bottle of wine as a \"gesture of goodwill,\" the experience was further soured at the bar. A male staff member was incredibly rude to my partner, making a sarcastic and unprovoked remark that she had “obviously drank wine through a straw” before. This, combined with our room keys failing and needing to be reprogrammed multiple times, made for a stressful stay.
A bottle of wine does not compensate for verbal harassment and staff insults. We are currently seeking a full refund for this failed experience.

Partner

10/10

Exceptional

12 Feb 2026

Natalie

Room was very clean, sea view and with window open could hear the waves, staff very friendly would go back

Partner

10/10

Exceptional

01 Feb 2026

Barry

Very clean

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

monique

Lovely staff. Easy free parking! Great decor. Good location and so close to the beach!

Leisure Partner

6/10

Pleasant

18 Dec 2025

Simon

W

Business

8/10

Excellent

16 Dec 2025

Tomos

The stay was good but the highlight was the duty manager Hayden that provided excellent service during our room change request. He handled our request with understanding and efficiency.

Partner

6/10

Pleasant

06 Nov 2025

Mrs M E

Staff were all very good, friendly, polite and helpful. The communal areas of the hotel are very nice in the main though the rooms are tired and in need of an update. Our room was though very comfortable. Our first room had an issue with the locking mechanism

8/10

Excellent

05 Nov 2025

Bethan

Very clean and comfortable room with good facilities. Good free parking. Convenient location. Easy check in.

2/10

Poor

05 Nov 2025

Laura

Rain water leaking through the window, off the windowsill and onto the radiatior and floor below. Staff must have known about the issue as there was a towel already set up on the windowsil soaking up rain water. I requested to move room which they did promptly. Had to wait 5+ minutes at the bar as no one around, the person in front of me waited 10 minutes. They served the person behind me first. The food arrived and a chef came over after my food had been served and asked to take a photo of my plate as they were a trainee chef - very odd. I tried to have a shower at 6.30am and the water was stone cold. I informed reception and they said i had to leave the shower running for 10 minutes before hot water comes through. All in all, a very unrelaxing stay.

Self

6/10

Pleasant

26 Oct 2025

Clive

The breakfast wasn’t particularly warm, but the room was too warm.
The hotel is looking a bit “tired” in places but it was conveniently placed and the parking was good.
The staff we dealt with were all friendly.
You could have more Gluten Free options on the menu.

Business

8/10

Excellent

28 Sep 2025

Natalie

Great for one or two nights

The breakfast was decent (eggs rubbery however), but a great selection.
The room was clean, with two bathrooms (one disabled access and one without). There was people running up and down corridors at one point at night and slamming doors and knocking, on the upstairs floor. but the reception didn’t answer when I called down (unless they were sorting the culprits out as it did stop eventually)
Bar area looked nice. We didn’t sit in it however but looked decent.
The person on reception was really nice.
The outside of the hotel doesn’t look appealing I’ll be honest, but it’s fine once you walk in.
Car parking free once you validate your registration.

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Angela

Staff very attentive

Business_and_leisure Self

8/10

Excellent

18 Sep 2025

Nick

Good value.

Good value and comfortable. Exterior could do with modernising but interior more than makes up for it.

Business

8/10

Excellent

14 Sep 2025

Simon

No pool. Good enough stay

From the outside this hotel looks a little sad and inside there was some nice elements. The public area furniture for example. Dont be fooled there is NO pool although advertised and hasnt been for a long time. Service was friendly and the breakfast plentiful and we recommend booking ahead for £7pp on Hotels.com as its double at the hotel. Bed was comfortable and room basic but clean. Overall, ok price for an ok hotel.

Partner

8/10

Excellent

12 Sep 2025

Fiona

Happy visitor!

Room booked via hotels.com did not exist but the hotel found a room that suited and were most helpful. Hotel still being renovated but room fresh and clean and new bathroom. Lovely entrance and public area. Overlooking the sea.

Partner

10/10

Exceptional

31 Aug 2025

Michael

Provided fan for warm weather. Inside is much better than outside impression.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Sharon

Dont be thrown off by the dodgy exterior! The inside is lovely! Staff are great. Food is yummy. Just across the street from the beach, adventure park, and there is a movie theater next door. Would stay here again for sure!

Leisure Family

8/10

Excellent

15 Aug 2025

Colin

Good value stay

Easy to check in, staff very friendly and helpful. Beds comfortable and allowed us to take the dog. Breakfeast was not the best weve had but ok, again staff were friendly and helpful.

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Samantha

Ok place to spend the night but very tired building and limited facilities. Food not good at all, but staff lovely (especially Anthony in the bar)

Leisure

10/10

Exceptional

10 Aug 2025

Andrew

NICE PLACE

A nice hotel. A little past its best in places but the room was good. Beds comfy and shower great.

A good location right across from the sea front

Partner

6/10

Pleasant

08 Aug 2025

Christopher

Traveling as a family of four with older children, no lock on bathroom doors, room with sea view was a good size but other room was a bit small for our needs. Dog was allowed which was brilliant. Room was great for a short term stay.

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Heiko

Very pleasant - Never judge a book by it's cover

The hotel looks pretty tired from outside but rooms and reception area had been updated to an excellent standard. Breakfast was great with plenty of choices.
Only slightly negative comment is that the breakfast was served in a large ball room which lacked atmosphere. A few flower arrangements separating the tables from the large dance floor would have made the difference.

Partner

2/10

Poor

01 Aug 2025

Pete

Wouldn’t go back, way over priced for what it is. Evening meal weren’t the best. Paid for breakfast but when went to eat it my name had already been crossed off, no breakfast. Found staff less than helpful

Business Self

10/10

Exceptional

27 Jul 2025

Candy

Lovely property, comfy bed and nice and clean area

Business_and_leisure Self

6/10

Pleasant

21 Jul 2025

Laxmi

Spent good time with family

2/10

Poor

13 Jul 2025

Clayton

This place sucks!

The property was so disgusting that we chose not to stay there and refused the room. The property was extremely outdated and misrepresented in your ad. It looked and appeared to be a slum in a major American city decrepit and in disrepair. The lobby was like lipstick on a pig. I will be disputing the charge.

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Warren

Hotel is dated and could do with a refurb.
Room was very hot and bar prices very high.

Staff were great and a credit

2/10

Poor

04 Jul 2025

Rachel

On arriving in the room we noticed it was way too hot to get to sleep,
Went down to reception severak times however noone was there for speak to for well over an hour , tried multiple times to call the reception with no answer. Complained about the hot room however they was unable to do anything nor offer anything .

Partner

8/10

Excellent

30 Jun 2025

Susan

We stayed at the Best Western Aberavon Beach for 3 nights.
It was a very pleasant Hotel The staff very friendly and helpful . Aidan especially on reception.
We used it as a central base to be able to travel around the area eg Porthcawl The Mumbles Swansea etc which worked very well.
There is a leisure centre with swimming pool next door and two very good restaurants just passed that.
The Hotel itself was undergoing some refurbishment which did not impact on our stay.
The breakfast is very good with a very extensive menu and the waitresses only too happy to help.
We were welcomed with complimentary biscuits and refreshments in our room which was clean and comfortable .Even had a bath to my excitement.
If I had to add a negative but not the hotel fault Expedia who we booked through were still advertising on their itinerary that the Hotel had pool and spa facilities for guests. It had been shut for some years now apparently.
We were told by the hotel though that we could use the next door leisure centre free of charge. Slightly disappointing as we went armed with our cosi to make use of the bubbles, and were not willing to go next door for the pool.
Lovely big carpark all free another bonus.

Leisure Partner

8/10

Excellent

28 Jun 2025

William

The hotel is very close to the beach.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Zaneta

Stayed severl times in hotel arleady,nice to see improvement, lobby refurnished looks great.additional plus its fact that dogs can stay .pool nit working but hotel offered tickets to pool next to hotel.stunning vievs and walks.highly recommended.

Friends_and_family Family

2/10

Poor

10 Jun 2025

Trevor

We booked this as Best Western have always been a great brand, what a disaster! On arrival it looked like we’d turned up in an abandoned war zone, derelict building next door and the grounds were untended, grass not cut. Every flower bed full of weeds and the plant pots by the door just full of soil, no plants, while in the window they proudly advertise their food hygiene rating of 1!!! For a ‘3 star hotel’ the reception was impressive and as it should be but no staff and we had to wait nearly 10 minutes before somebody arrived. Hopes still high then we noticed the sign saying the pool and spa was shut for renovation, although no workmen on site. We then went to our room, which must have been OK in the 1970s when it was last decorated, to see a TV hanging at a jaunty 10 degree angle with the mounting brackets sticking out 2” on one side and 3 on the other. Luckily I had spanner’s in the boot so fixed this, heaven knows how many years it’s been like that.
Our sea view did look over the sea, but also the derelict and vandalised huge old pub next door and our entertainment consisted of watching gangs of feral teens throwing glass into the flat roof on the floor below us and tearing off roof panels from the pub. What an absolute mess of a hotel.

Friends_and_family Family

6/10

Pleasant

01 Jun 2025

Jane

Room was very basic, shower leaked and trying to get the temperature right was a nightmare. Room was too hot and the small fan supplied didnt make any difference. Carpet was stained. The wifi was incredibly weak. There was no pre warning about a function happening so had to put up with incredibly loud music late at night. Was informed due to this function we would probably struggle to get in to the resturant after 5pm. The vending machines in the lobby toilets made us question the purpose of the place. The decor in some parts looked like something from the 70s. Breakfast was good except having to wait an extra 5 minutes for the eggs to be added to the buffet. The best thing about it was its proximity to the beach. Certainly dont think it was good value for money. Wouldnt recommend a stay longer than 1 night.

Leisure Partner

6/10

Pleasant

27 May 2025

Brian

Not using cash in the hotel was only the issue. To much of card transactions big problem , Overall nice hotel .

Leisure Family

4/10

Poor

25 May 2025

Joey

Rooms were boiling hot, the wind howled through the bathroom tiles if you opened the window. The WiFi didn't work and neither did the socket by the bed.

Business Self

6/10

Pleasant

18 May 2025

Gareth

Staff very friendly and polite, hotel well situated for beach promenade etc. Didn't enjoy the meal we had there very poor quality. And my biggest complaint was the Price of the Beer I had 2 Pints of Stl
E

6/10

Pleasant

15 May 2025

carl

Very warm rooms and no air con.
Dated hotel.
Gym and pool not open, although access to gym next door.

Business

10/10

Exceptional

01 May 2025

George

Great staff, decor dated/tired in some areas.

Leisure Self

8/10

Excellent

27 Apr 2025

Verified traveler

Our room was spacious and comfortable, but very hot, even though two portable fans were provided, because the heating pipes were permanently on, but even so, the availability of hot water was unreliable. Lovely view of the beach and across the bay to The Mumbles.

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Anna

Nice place to stay!

Hotel was noce inside and good food and drinks, highly recommended! Close to the beach and nice location.

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Leanne

Hotel looked bit unloved from outside but is really lovely inside.
Staff on reception are really accommodating and friendly.
Beach is amazing especially for dogs

Partner

8/10

Excellent

21 Apr 2025

Sheelagh

The outside of the hotel looks very run down, the rooms are clean, comfortable beds, however, the corridors need updating and redecorating, lovely dining room and the staff are excellent 5 stars for dining room and staff, excellent staff at the reception area too. All in all we had a lovely weekend don’t let the outside put you off

8/10

Excellent

14 Apr 2025

Bethan

You get what you pay for

Nice welcome and impressive lobby but the rest of the hotel is terribly dated and needs a good overhaul.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

David

hotel in pretty rundown area.outside of hotel dosent look like been renovated for a long time.definitely need some TLC !! staff very friendly and helpful though

Leisure Partner

6/10

Pleasant

20 Mar 2025

Liam

The location is great . The food and service is excellent.
Hotel is a little tired and has a few layers of paint .
Bed was comfortable. Shower overbath was usable the water was generally hot but fluctuated.
Would probably stay again as the price of the room reflected this.

Business

10/10

Exceptional

11 Mar 2025

Lynette

Easy check in, clean towels. Rooms too warm, radiator gauge being lowered didn’t work. Rest of hotel pleasant temperatures

Leisure Family

6/10

Pleasant

10 Mar 2025

Abigail

Ok, good location

Stayed overnight to be close to the office. Reception is nice, clean, spacious. However there was a £10 extra charge for my pet which I only found out at check in. The room was very dated. It was extremely hot. As soon as I entered I turned the radiator to the lowest setting, opened the window as wide as possible and it was still far too warm hours later. There was an event on so the music was loud and worse from the open window. No ironing board or iron- had to request these. Brought my own water for my dog and because the room was so warm even it was roasting

8/10

Excellent

18 Feb 2025

Tesni

The outside of the hotel looked a bit unpleasant but inside it looked beautiful but if you looked in the rooms there were stains on the bed frames, curtains and the water pressure was awful

Leisure Partner

6/10

Pleasant

05 Feb 2025

S B

first impression not good but value for money

Hotel a bit dated and in need of refurbishment, on arrival saw the food hygiene rating was a 1 but we ate dinner and breakfast in the hotel which was fine, plenty of choice at breakfast and the food was hot, eggs cooked to order!

Room was clean good bed and pillows

swimming pool and spa was closed

The whole area is quite run down don't let first impressions put you off.

Business

8/10

Excellent

30 Jan 2025

Vevine

Like it’s proximity to the beach it’s a safe place to stay staff are friendly and helpful
Breakfast great. Food from restaurants very nice fresh staff willing to help with dietary needs

6/10

Pleasant

23 Jan 2025

Phil

Room smelt quite musty when I walked in.
I gave up on a shower in the morning as it was running for over 5 minutes & was tepid at best.
Evening meal & breakfast was great, nice friendly staff throughout

Business Self

8/10

Excellent

16 Jan 2025

Karen

Don't let the outside appearance put you off.

Don't let the outside appearance put you off. The staff were lovely, it was nice and warm, very clean and nicely decorated.
The walls are a bit thin though so the sound proofing is not great.

Business

6/10

Pleasant

21 Dec 2024

Jonathan

Needs some work

Business

4/10

Poor

20 Dec 2024

ryan

Restaurant not have whats on menu amd no magners in any bar

Business

10/10

Exceptional

25 Nov 2024

Gjergji

I visit the hotel a couple of times now for business trips, great hotel to stay, friendly staff

Business Self

10/10

Exceptional

10 Nov 2024

Tim

Great relaxing break.

Havnt been here for quite some time. Big revamp makes a big difference. Staff were very friendly and accommodating. One issue was the room was very warm. Even when the radiators were tyrned off. However they did provide a fan. Evening Food was good, breakfast was ok, with the exception of the poached egg, that was perfect.

Partner

8/10

Excellent

01 Nov 2024

Edward

While the outside of the building made it look rather run down and a mess , the inside was quite nice and very clean , beautiful location on a huge beach with a very impressive tide to watch. Staff were all friendly and helpful.

Leisure Partner

8/10

Excellent

23 Oct 2024

Simon

Not different from the 20+ times I have stayed here.

Business

8/10

Excellent

10 Oct 2024

Jeremy

As others have said the exterior of the hotel doesn’t look much, but it’s better inside. This hotel is far from high class, but is clean and tidy and my room had a comfortable bed and a perfectly good shower. We didn’t eat at the hotel but did have breakfast which was good. Overall good and value and I would stay there again if in the area.

Friends_and_family Friends

6/10

Pleasant

06 Oct 2024

Sarah

Our room wasn’t cleaned during our stay. Other guests could be heard at 5am in the corridors intoxicated

10/10

Exceptional

26 Sep 2024

Helen

Fab, helpful and friendly staff , lovely breakfast and very comfy bed- thank you to your team

Business

4/10

Poor

25 Sep 2024

Verified traveler

My room had fleas and I was not given a viable alternative. It was terrible experience. I had to go and find a room elsewhere on my own in the middle of the night.

Self

8/10

Excellent

05 Sep 2024

Helen

Friendly welcoming staff, clean comfortable room, beach location. Perfect location for my trip - thank you , will be back next month 😀

Business

10/10

Exceptional

03 Sep 2024

ryan

Nice food happy bar person

Business

8/10

Excellent

24 Aug 2024

Paul

Short break for a few days

Hotel clean and comfortable and close to where we needed to be seeing friends, nice breakfast with plenty of choice, reception area and lounge nicely done out with nice sofas, and free parking helps too and nice to see the sea from you room and staff friendly

Partner

8/10

Excellent

21 Aug 2024

Philip

Right by the beach and although the hotels swimming pool is currently closed there was free access to the local leisure centre next door. The beach is a largely ignored gem as nice as any aeound swansea bay!

Leisure Family

10/10

Exceptional

11 Aug 2024

Rochelle

Very good amenites, like the breakfast food and variations. Felt safe . No aircon though or fan too small to accomodate us all in the night.

Leisure Family

10/10

Exceptional

04 Aug 2024

Steven

Nothing

Leisure Partner

2/10

Poor

01 Aug 2024

Paul

Seem to have no staff, do not clean rooms or tables in outside bar area, same rubbish left by us on the Monday night still there Thursday departure. Same for bedroom rubbish in bins never cleaned.
Swimming pool out of action last 2-3 years.

Business Partner

8/10

Excellent

28 Jul 2024

Pamela

Nice hotel

Clean hotel, currently renovating be better once finished

Partner

2/10

Poor

24 Jul 2024

Johnathan

Run down hotel, 1* Food and Hygiene certificate. Decorator painting and filling in walls around my hotel room door.

4/10

Poor

07 Jul 2024

Lisa

The staff were friendly and the little welcome treats in the room were a nice touch. The facikities were basic and thr food hygine rating of 1 star was worrying so we ate out. Despite leaving the window open for the whole stay, the room remained exceptionally warm and stuffy- making it difficult to be comfortable. I dread to think what its like in the peak of summer! Despite numerohs signs saying no smoking at the main entrance, we were more often than not greeted my numerohs smokers entering/exiting through their smoke! Unfortunately I couldn't recommend it and wont be staying again.

Friends_and_family Family

8/10

Excellent

03 Jul 2024

Michael

Sam the barman has a great personality and vey friendly